282 Funeral jobs in the United States

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
**Why work for Neptune Society?** Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care and respect.
**Certified a Great Place to Work 3 years in a row** , we understand that our team members are our greatest asset. In addition to a favorable work schedule unique to our industry, some rewarding benefits we provide include:
+ A generous compensation package, which consists of a base salary + bonus potential
+ Competitive health and wellness plans (medical, dental, vision, etc.)
+ 401(k) with company match
+ Paid Time Off (Vacation, Sick, Holiday and Personal time)
+ Cell phone reimbursement
+ Job-related training, tuition reimbursement, and career path development
+ Company discounts, and more
+ Work/Life balance
+ Typically M-F schedule 8:30 AM to 5 PM
+ Closed on major Holidays
Our **Services Manager** is responsible for providing the highest quality of service to our families while managing day-to-day operations and stimulating business growth. Our managers get to focus on serving families and developing their team, not just managing budgets and expenses.
The ideal candidate is a positive, results-oriented manager, who will lead team members to provide exceptional customer service, while building community relations to expand the location's business.
**Essential Duties and Responsibilities**
Some additional essential duties, responsibilities and requirements for the Services Manager role include:
+ Provide the highest quality services and products
+ Direct and control the operational activities of the location
+ Expand the location's business and manage costs to achieve annual financial and marketing goals
+ Select, train and motivate location staff to service excellence
+ Participate in community as a part of local promotional efforts
+ Ensure the location's operating practices comply with appropriate regulations and Company policies
**Who should apply?** Those who are dedicated to serving families, and are committed to overseeing your own location; have a strong sense of teamwork, respect, trust, and communication; and have strong ethical and moral standards.
**Requirements**
+ At least 2 years of managerial experience or 5 years of industry experience
+ Bachelor's Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services
+ A valid state Funeral Director licensure is required
+ High level of compassion and integrity
+ Ability to multi-task and set priorities
**If this describes you, apply today! We would love to have you join our growing team today, and enjoy a rewarding career with Neptune Society!**
Compensation:
Salary: $85,000 - $95,000 annually
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Supervising/management role that requires working with and leading associates. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.
Postal Code: 91403
Category (Portal Searching): Operations
Job Location: US-CA - Sherman Oaks
Job Profile ID: N00038
Time Type: Full time
Location Name: Neptune Society-Sherman Oaks (L)

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
**JOB** **RESPONSIBILITIES**
+ Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
+ Prepares documents related to services, cremations, maintenance, as directed by management
+ Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
+ Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
+ Run errands such as for floral delivery, picking up of supplies, documents, etc
+ Serves as an usher and may park cars or perform any transportation requirements.
+ Drives Funeral Home vehicles for services and picking up families
+ Ensures refreshments are available (where allowed by law)
+ Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
+ Prepares documents related to services, cremations, maintenance etc.,
+ Greets and receives client families and / or other persons entering the office for information and assistance
+ Accommodates the needs of the family during a service and/or visitation
+ May wash and clean funeral home vehicles and other client vehicles as required from time to time
**MINIMUM Requirements**
**Education**
+ High school diploma or equivalent
**Experience**
+ Previous customer service and/or sales experience preferred
+ Proficient with MS Office suite and databases preferred; ability and willingness to learn required
**Certification/Licenses**
+ Valid state driver's license with an acceptable driving record required
**Knowledge, Skills and Abilities:**
+ High level of compassion and integrity
+ Clear and concise verbal and written communication skills
+ Professional behaviors and team player
**Compensation:**
**Salary: $19.00/Hr**
**Benefits:**
**401(k) Retirement Savings Plan with Company match*Employee Assistance Program**
Postal Code: 94539
Category (Portal Searching): Operations
Job Location: US-CA - Fremont
Job Profile ID: F00226
Time Type: Part time
Location Name: Lima Family Milpitas - Fremont Mortuary and Cedar Lawn Memorial Park Mortuary Cemetery & Crematory

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
**JOB** **RESPONSIBILITIES**
+ Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
+ Prepares documents related to services, cremations, maintenance, as directed by management
+ Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
+ Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
+ Run errands such as for floral delivery, picking up of supplies, documents, etc
+ Serves as an usher and may park cars or perform any transportation requirements.
+ Drives Funeral Home vehicles for services and picking up families
+ Ensures refreshments are available (where allowed by law)
+ Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
+ Prepares documents related to services, cremations, maintenance etc.,
+ Greets and receives client families and / or other persons entering the office for information and assistance
+ Accommodates the needs of the family during a service and/or visitation
+ May wash and clean funeral home vehicles and other client vehicles as required from time to time
**MINIMUM Requirements**
**Education**
+ High school diploma or equivalent
**Experience**
+ Previous customer service and/or sales experience preferred
+ Proficient with MS Office suite and databases preferred; ability and willingness to learn required
**Certification/Licenses**
+ Valid state driver's license with an acceptable driving record required
**Knowledge, Skills and Abilities:**
+ High level of compassion and integrity
+ Clear and concise verbal and written communication skills
+ Professional behaviors and team player
**Compensation:**
Salary: $17.00/Hr
**Benefits:**
Part-time associates working an average 20 hours a week may be eligible for 401(k).
Postal Code: 92020
Category (Portal Searching): Operations
Job Location: US-CA - EI Cajon
Job Profile ID: F00226
Time Type: Part time
Location Name: El Cajon Lakeside Santee Mortuary & Cremation Service

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
**JOB RESPONSIBILITIES**
+ Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
+ Prepares documents related to services, cremations, maintenance, as directed by management
+ Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
+ Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
+ Run errands such as for floral delivery, picking up of supplies, documents, etc
+ Serves as an usher and may park cars or perform any transportation requirements.
+ Drives Funeral Home vehicles for services and picking up families
+ Ensures refreshments are available (where allowed by law)
+ Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
+ Prepares documents related to services, cremations, maintenance etc.,
+ Greets and receives client families and / or other persons entering the office for information and assistance
+ Accommodates the needs of the family during a service and/or visitation
+ May wash and clean funeral home vehicles and other client vehicles as required from time to time
**MINIMUM Requirements**
**Education**
+ High school diploma or equivalent
**Experience**
+ Previous customer service and/or sales experience preferred
+ Proficient with MS Office suite and databases preferred; ability and willingness to learn required
**Certification/Licenses**
+ Valid state driver's license with an acceptable driving record required
**Knowledge, Skills and Abilities:**
+ High level of compassion and integrity
+ Clear and concise verbal and written communication skills
+ Professional behaviors and team player
Postal Code: 78238
Category (Portal Searching): Operations
Job Location: US-TX - San Antonio
Job Profile ID: F00226
Time Type: Part time
Location Name: Sunset Northwest Chapel

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
**JOB RESPONSIBILITIES**
+ Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
+ Prepares documents related to services, cremations, maintenance, as directed by management
+ Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
+ Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
+ Run errands such as for floral delivery, picking up of supplies, documents, etc
+ Serves as an usher and may park cars or perform any transportation requirements.
+ Drives Funeral Home vehicles for services and picking up families
+ Ensures refreshments are available (where allowed by law)
+ Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
+ Prepares documents related to services, cremations, maintenance etc.,
+ Greets and receives client families and / or other persons entering the office for information and assistance
+ Accommodates the needs of the family during a service and/or visitation
+ May wash and clean funeral home vehicles and other client vehicles as required from time to time
**MINIMUM Requirements**
**Education**
+ High school diploma or equivalent
**Experience**
+ Previous customer service and/or sales experience preferred
+ Proficient with MS Office suite and databases preferred; ability and willingness to learn required
**Certification/Licenses**
+ Valid state driver's license with an acceptable driving record required
**Knowledge, Skills and Abilities:**
+ High level of compassion and integrity
+ Clear and concise verbal and written communication skills
+ Professional behaviors and team player
**Compensation:**
Salary: $16.00
**Benefits:** Part-time associates working an average 20 hours a week may be eligible for 401(k).
Postal Code: 55448-3336
Category (Portal Searching): Operations
Job Location: US-MN - Coon Rapids
Job Profile ID: F00226
Time Type: Part time
Location Name: Gearhart Funeral Home

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).
**JOB RESPONSIBILITIES**
Arrangements Conference
+ Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation.
+ May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software.
+ Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.
+ Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities.
+ Responsible for reviewing and authorizing merchandise and service contract revisions.
Directing Services
+ Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.
+ Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members.
+ Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services.
Event Planning
+ Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home.
+ May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier.
+ May attend community or charity events to represent and promote the location or market.
General
+ Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations.
+ Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned.
**Minimum requirements**
Education & Licenses
+ Graduated from an accredited school or college of mortuary science
+ Current Funeral Director license within the practicing state
+ Valid state driver's license with an acceptable driving record required to operate company owned vehicles
Experience
+ Industry experience is preferred
Knowledge, Skills & Abilities
+ Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
+ Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
+ Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
+ Ability to build professional and trusting business relations
+ Professional written and verbal communication skills
+ Public speaking skills with the ability to influence and gain consensus
+ Proficient using databases in automated processes
+ Proficient MS Office skills
**Work conditions**
+ Environment - Work is both indoors and outdoors during all seasons and weather
+ Attire - professional business attire required when in contact with families
+ Postures - Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
+ Physical Demands - Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
+ Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps
+ Hours: Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary
**Pay:**
+ $30.00 an hour
**Benefits** :
+ Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 60004
Category (Portal Searching): Operations
Job Location: US-IL - Arlington Heights
Job Profile ID: F00219
Time Type: Full time
Location Name: Glueckert Funeral Home

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Provides customer service in all areas of helping client families following the loss of a loved one. Implements choices made by the families' legal representatives regarding the final disposition of the body and memorialization of the individual. Interacts with the family to fulfill the death care needs of their loved one. Provides exemplary personalized and professional service. Fulfills the requirements as dictated by the licensing Board in the practicing state or province.
**JOB** **RESPONSIBILITIES**
+ Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
+ Negotiates and enters into funeral contracts
+ Handles contracts, legal documents, and collection of payments in accordance with company policies
+ Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
+ Arranges for the interment or cremation of human remains
+ Confirms authorization to proceed with the service arrangements
+ Verifies identification of the deceased and authorization for embalming
+ Cares for the deceased in a respectful manner while performing a variety of tasks which may include: performing removals and transfers including lifting of deceased human remains; dressing and preparing caskets; coordinating and assisting with funeral services and visitations
+ Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions
+ Handles aftercare including delivery of: documentation, stationery, information on insurance, health benefits and pension and pre-arrangements for next of kin
+ Handles pre-need sales where applicable. And, or ensures potential pre-need referrals are shared with Family Service Counselors
+ Ensures adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services
+ Prepares and accurately completes documents and online entries related to services, cremations, maintenance
+ Promotes and maintain a safe and healthy work environment
+ Retains heritage and grows market share through active involvement with community, religious and other organizations
**MINIMUM REQUIREMENTS**
**Education**
+ High School diploma or equivalent
+ Completion of a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science as required by state/provincial law
**Experience**
+ Apprentice, Funeral Director experience as required by state/provincial law
+ 2 years directly related experience preferred
**Certification/Licenses**
+ Must meet all licensing requirements required by state/province law and as prescribed by each state board
+ Current state/province issued driver's license with an acceptable driving record
**Knowledge, Skills and Abilities**
+ Basic knowledge of religious and fraternal organizations customs
+ Knowledge of computers and some software including MS Office Suite required
+ High level of compassion and integrity
+ Good communication skills
+ Problem solving skills
+ Ability to multi task and set priorities
+ Ability to work weekends and evenings
+ Detail oriented
Postal Code: 30328
Category (Portal Searching): Operations
Job Location: US-GA - Sandy Springs
Job Profile ID: F00219
Time Type: Full time
Location Name: Sandy Springs Chapel

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).
**JOB RESPONSIBILITIES**
Arrangements Conference
+ Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation.
+ May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software.
+ Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.
+ Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities.
+ Responsible for reviewing and authorizing merchandise and service contract revisions.
Directing Services
+ Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.
+ Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members.
+ Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services.
Event Planning
+ Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home.
+ May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier.
+ May attend community or charity events to represent and promote the location or market.
General
+ Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations.
+ Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned.
**Minimum requirements**
Education & Licenses
+ Graduated from an accredited school or college of mortuary science
+ Current Funeral Director license within the practicing state
+ Valid state driver's license with an acceptable driving record required to operate company owned vehicles
Experience
+ Industry experience is preferred
Knowledge, Skills & Abilities
+ Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
+ Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
+ Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
+ Ability to build professional and trusting business relations
+ Professional written and verbal communication skills
+ Public speaking skills with the ability to influence and gain consensus
+ Proficient using databases in automated processes
+ Proficient MS Office skills
**Work conditions**
+ Environment - Work is both indoors and outdoors during all seasons and weather
+ Attire - professional business attire required when in contact with families
+ Postures - Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
+ Physical Demands - Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
+ Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps
+ Hours: Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary
Postal Code: 46802
Category (Portal Searching): Operations
Job Location: US-IN - Fort Wayne
Job Profile ID: F00219
Time Type: Full time
Location Name: D.O. McComb & Sons Mungovan

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).
**JOB RESPONSIBILITIES**
Arrangements Conference
+ Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation.
+ May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software.
+ Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.
+ Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities.
+ Responsible for reviewing and authorizing merchandise and service contract revisions.
Directing Services
+ Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements.
+ Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members.
+ Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services.
Event Planning
+ Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home.
+ May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier.
+ May attend community or charity events to represent and promote the location or market.
General
+ Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations.
+ Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned.
**Minimum requirements**
Education & Licenses
+ Graduated from an accredited school or college of mortuary science
+ Current Funeral Director license within the practicing state
+ Valid state driver's license with an acceptable driving record required to operate company owned vehicles
Experience
+ Industry experience is preferred
Knowledge, Skills & Abilities
+ Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
+ Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
+ Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
+ Ability to build professional and trusting business relations
+ Professional written and verbal communication skills
+ Public speaking skills with the ability to influence and gain consensus
+ Proficient using databases in automated processes
+ Proficient MS Office skills
**Work conditions**
+ Environment - Work is both indoors and outdoors during all seasons and weather
+ Attire - professional business attire required when in contact with families
+ Postures - Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
+ Physical Demands - Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
+ Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps
+ Hours: Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary
Postal Code: 46805
Category (Portal Searching): Operations
Job Location: US-IN - Fort Wayne
Job Profile ID: F00219
Time Type: Full time
Location Name: D.O. McComb & Sons Funeral Homes - Lakeside Park