61,444 Casino jobs in the United States

Job Description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Duties and Responsibilities

• Build a loyalty to Ameristar/Boyd Gaming through frequent communication to players assigned by phone, email or mail.
• Meet and greet players who are playing on the casino floor; handling their requests where needed and appropriate.
• Provide high level personal customer service to all Ameristar players.
• Develop and implement business plans for each quarter targeting these high-end players who are considered prospects, fading or inactive.
• Retain the level of play of high-level Ameristar players assigned.
• Host assigned players at events and parties held for them at the property.
• Act as guest service liaison, handle guest opportunities and resolve situations so as to ensure smooth operations and excellent customer service.
• Conduct and attend all regular departmental meetings as well as other related meetings.
• Be familiar and promote all current and upcoming special events, promotions and entertainment, as well as all casino activities and the Boyd Rewards program.
• Strive to exceed the expectations of our high-end players by following up on their visit with letters or thank you notes.
• Must be able to work flexible hours including evenings, weekends, and holidays.
• Provide assistance where needed to the Marketing Director and Player Development Manager.

Required Knowledge and Skills

• 5 years of casino marketing or sales experience
• Strong problem solving, mediation skills
• Strong written and verbal communication skills, particularly overcoming obstacles
• Fully Competent in Microsoft Office
• Must have good organizational skills and the ability to multitask and prioritize projects

Required Natural Behaviors

• Must be a self starter and able to work independently.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization, in addition to external guests.
• Uses diplomacy and tact to build constructive and effective relationships, especially during high-tension situations.
• Ability to evaluate and identify circumstances or incidents that require the notification and/or approval of others. 
• Must be service and goal oriented with a friendly and outgoing personality.
• Must be a team player with a positive attitude and a natural leader for the department and the property.
• Problem solver that can evaluate situations, take direction well and is proactive with projects and strategy.
• Fosters and maintains positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship.
• Maintain a high level of professional appearance, demeanor, ethics, and image of yourself.

Maintain the strictest confidence of any and all confidential and proprietary information disclosed by an Ameristar/Boyd Gaming team member or by a guest of Ameristar Kansas City.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Delaware North - JobID: 22198415 (Beverage Server / Barback) As a Bartender at Delaware North, you'll: Receive drink orders from patrons or servers; Mix and serve alcohol and non-alcohol drinks for patrons following standard recipes and using company standardized proportions; Serve wine and bottled beer or draw draught beer; Serve alcohol beverages responsibly, request identification, and adhere to all unit and company alcohol service policies and procedures; Enter drink orders into the cash register, collect payment from patrons for drinks served, and make correct change.Hiring Immediately >>

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers and coworkers.
• Maintains company funds and equipment in an orderly manner.
• Pours drinks according to established recipes; maintains a clean and safe work environment.
• Ensures compliance with identifying minors on the gaming floor.
• Demonstrates specific product offerings and ordering procedures.
• Monitors proper par levels of all supplies at assigned bars.
• Communicates any problems or situations detrimental to the company to immediate supervisor.
• Is responsible for the security and accuracy of assigned bank and is accountable for any and all overages and shortages.
• Opens/closes bar according to established procedures.
• Provides work direction for bar porters assigned to bar.
• Additional duties as requested.

• Bartender experience required.
• MUST be at least 21 years of age.
• Knowledge and ability to mix a wide variety of drinks.
• Excellent customer service skills.
• Knowledge of the operation of all bar equipment.
• Can stand for duration of the shift while walking and bending repeatedly.
• May need to work in a loud, music-filled environment.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.

• Must be able to execute all cage cashier functions to include but not limited to:
  • Ensure cash drawer balances and is impressed.
  • Performs check cashing and counter check transactions.
  • Assist customers in the completion of check cashing and front money or credit applications.
  • Responsible for processing transactions accurately and maintaining accurate reconciliations.
  • Exchange of chips for cash and slot tickets for cash
  • Ensures compliance with all regulatory controls of the state gaming agency.
  • Wire transfer preparations
  • Processing cash advances
  • Issue Total Rewards Cards
  • Completes Currency Transactions Reports, W2G tax forms, and multiple transaction logs.
  • Cleaning/washing of chips

• Must be 21 years of age or older.
• Must have a high school diploma or GED.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be able to communicate well with the public while maintaining self-confident position.
• One-year previous United States currency money handling work experience preferred.
• Must read, write, speak, and understand English.
• Must be flexible to work nights, weekends, holidays, and overtime when the business needs warrants.
• Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position

• $17.96 Per Hour
• Bi-Weekly Pay Dates
• Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance - Holiday Pay

The Lanes - Newly remodeled location looking for energetic and outgoing people to help operate our casino and bar

Both Full Time & Part Time Positions Available! Flexible Shifts! Great benefits for full time employees - paid holidays, vacation, 401K, health insurance and more!

Needing two for nights and weekends and one self starting person for Monday thru Thursday days.

Must be 21 or older. Must pass background.