61,185 Casino Dealer jobs in the United States

• $18/ hour minimum (includes base rate and tips)
• Paid training and company-paid Connecticut gaming license!
• Vacation time and Paid breaks
• Medical, Dental, Life and Vision Insurance
• 401k Plan
• Commuter Friendly: Located on the Fairfield Metro train route
• Company uniform provided

• Enthusiastically introduce players, the rules of the game and the winners: Deal cards, spin roulette wheel, and announce winners
• Use quick and accurate handling of cards
• Be professional, presentable, and confident in front of the camera
• Follow policies, procedures, and techniques for each game

• Entry Level
• $8/ hour minimum up to 21/hr plus
• Must be 18 years or older
• Basic customer service or hospitality experience is a plus
• Must be able to work a flexible schedule, evenings, weekends, and holidays
• All qualified candidates must be available for open shifts
• Must qualify for CT gaming license (provided by Evolution)
• Successfully complete pre-employment background check
• Must be able to maintain professional appearance standards. (Guidelines will be provided. No visible tattoo on your face, neck, and hands)
• Read and speak English

Join to apply for the Financial Analyst - Casino Operations role at Golden Nugget Las Vegas .

Direct message the job poster from Golden Nugget Las Vegas.

Under the direction of the Sr. Vice President of Finance-Gaming, the Financial Analyst will provide in-depth analysis and guidance across the entire gaming division in support of the divisional executives efforts to further grow the business, generate revenue, and optimize profitability.

Duties and responsibilities include the following. Other duties may be assigned.

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Participate and support the gaming divisions financial planning, including short and long-term financial forecasting.
• Develop and maintain databases for financial, gaming, marketing, staffing, and other statistical data.
• Develop and generate necessary daily/weekly/monthly financial, gaming, marketing, staffing, and other statistical reports and analyses.
• Continually expected to improve and support the gaming divisions annual budget & forecasting process.
• Develop historical, current, and potential future trend analysis.
• Assist in assessing and communicating financial and operating results to senior management.
• Develop appropriate financial and operating metrics for use by management in decision making.
• Communicate effectively with all levels of management.
• Analyze promotional programs to determine their effectiveness as measured by revenue generated compared to cost, which facilitates marketing decision-making.
• Analyze all labor and operating expense metrics in conjunction with relevant operating revenue.
• Prepare monthly exception report for management to track any material budget variances that were unanticipated or uncontrollable by management.
• Assist in special projects as required by Management.
• Maintain excellent communication skills and interpersonal relations with vendors, visitors, and Golden Nugget staff.
• Perform all other related and compatible duties as assigned; weekend shifts required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Excellent analytical, problem-solving, administrative, multi-tasking, organization, and prioritization skills.
• Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
• Ability to work efficiently, independently, and cohesively, consistently producing quality results.
• High-level proficiency in Microsoft Excel required; SQL, Business Intelligence, gaming, and lodging software experience preferred.
• Solid understanding of Casino Financial Statements and General Ledger familiarity preferred.
• Strong mathematical skills and data analysis skills required.
• Minimum age requirement is 21.

• Bachelors Degree in Finance, Business, or Accounting required.
• One plus (1-3) years experience with significant exposure in financial analysis in casino, hotel, or hospitality industry required.

Not Applicable

Full-time

Finance and Sales

Hospitality

4 days ago Be among the first 25 applicants

Job Title: Director of Operations - Casino

Location: Oklahoma

Department: Casino

Reports To: Chief Operating Officer

Status: Exempt

WHO WE ARE : Headquartered in Greenville, North Carolina, with a dedicated game studio in Wilmington, Valicy represents a bold new chapter in gaming innovation. Formerly known as Grover Gaming, we have rebranded to reflect our renewed commitment to exploring new possibilities in land-based gaming.

As a developer and distributor of engaging electronic gaming experiences, Valicy is driven by our Mission, Vision and Values with a focus on being relational, excellent and innovative in all we do.

At the heart of our culture are the values represented by our CARE trianglePeople, Company, and Workwhich continue to guide everything we do. These principles are deeply rooted in who we are and remain central as we grow and evolve.

With a focus on collaboration, creativity, and long-term partnerships, Valicy is proud to be part of an industry that is constantly moving forwardand we are excited to grow alongside it.

SUMMARY: Director of Operations - Casino is responsible for all field service operations operations for Valicys Casino Division including oversight of production/integration operations for Valicy, partnering closely with the various functions that support Sales, Supply Chain, Hardware, Customer Service, and Quality Teams. This position is responsible for working within the organization to strategically and tactically develop, align, and execute site evaluation, installation, and field service operations to meet Class II objectives while driving customer experience. This position will provide strategic direction and leadership across multiple tribal jurisdictions throughout North American field operations while applying accountability standards based on key metrics, implementing change to continuously improve performance and increase workflow efficiencies, and being accountable for delivering on performance objectives. This position will provide coaching, mentoring, and support in developing teammates and recognizing individual and team success.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

RESPONSIBILITIES:

Team Leadership and Management:

• Lead, inspire, and manage teams of field service technicians. Understand company Mission, Vision, and Values and be an ambassador of MVV.
• Provide clear direction, set performance goals, and ensure adherence to company standards.
• Foster a collaborative and motivated work environment to maximize team efficiency.
  
  

• Direct oversight of the comprehensive site survey program essential to proper bidding and effective installation.
• Coordinate with clients to schedule installations, ensuring minimal disruption to their operations or gameplay in accordance with contractual agreements.
• Oversee the efficient installation and deployment of EGMs in casino environments.
• Ensure compliance with technical specifications and quality standards during installation.
• Oversee remote software deployments and updates, reporting and escalating any issues to the proper internal departments.
  
  

• Establish and maintain a reliable, strong relationship with the Casino Customer Support/DOS (Development Operations Support), Order Management, Logistics Team, and Development department(s) to ensure seamless communication and issue escalation.
• Address and resolve technical issues promptly, minimizing downtime for clients.
• Provide remote assistance to technicians when complex technical challenges arise.
  
  

• Develop and implement a proactive preventive maintenance schedule to optimize EGM performance.
• Coordinate rapid response to equipment malfunctions, arranging timely repairs.
• Analyze the root causes of recurring issues and implement preventive measures, working closely with the Hardware and DOS Teams.
  
  

• Coordinate with OM (Order Management) to ensure proper preparation and management of all documentation necessary for shipment and installation of equipment into tribal jurisdictions.
• Manage inventory levels of spare parts and components to ensure timely repairs.
• Collaborate with procurement to order and maintain appropriate stock levels.
• Optimize logistics processes for efficient parts distribution and technician dispatch.
  
  

• Cultivate strong relationships with clients, acting as the main operations point of contact for service-related matters.
• Conduct regular communication to understand client needs, gather feedback, and ensure satisfaction.
  
  

• Monitor and analyze key performance metrics, such as installation turnaround time and issue resolution speed.
• Prepare comprehensive reports detailing team performance, technical trends, and recommendations for improvement.
  
  

• Coordinate training programs to enhance the technical skills of field service technicians.
• Keep the team updated on new products, technologies, and industry best practices.
  
  

• Enforce safety protocols to ensure the well-being of team members and compliance with industry regulations.
• Stay current with relevant industry regulations and standards to ensure full adherence.
  
  

• Identify opportunities to streamline processes, increase efficiency, and reduce costs.
• Monitor and communicate monthly progress and quarterly results of OKRs and KPIs.
• Partner with broader Valicy teams to understand and correct end-to-end planning/fulfillment/sales processes/issues/product success and enhance overall capabilities.
  
  

• Highly skilled communicator with the ability to form and maintain good relationships internally and externally
• Strong interpersonal, negotiation, and influencing skills
• Customer focused
• Proven analytical, problem solving and organizational skills
• Strong planning skills with the ability to handle multiple projects through to completion and to manage competing priorities
• Project management skills
• Commercial and financial acumen with a full understanding of the impact of failure in terms of business cost, installation schedules, and service expectations
• Excellent attention to detail
• Bachelor's Degree or higher
• 3+ years of progressively responsible experience leading Field Service Teams
• Willing and able to travel 35% of the time
• Knowledge, skills, and abilities: Influencing skills, strategy, good communication/collaboration with multiple-level partners, numerical reasoning, understanding of data and business intelligence functions, strong verbal and written communication skills
• You will be asked to perform this role in an office/warehouse setting or other company location
  
  

• Seniority level Director

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Software Development

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Get notified about new Director of Operations jobs in Oklahoma City, OK .

Moore, OK
$75,000.00
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Description

We are looking for a dedicated Customer Service Representative to join Acrivon Therapeutics, a leading pharmaceutical company. In this role, you will play a crucial part in ensuring customer satisfaction and loyalty by providing exceptional service. You will have the opportunity to work on a variety of projects, handling inquiries, resolving issues, and building strong relationships with our valued customers. This position is vital to our company's success as we strive to deliver top-notch service in the pharmaceutical industry.

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Resolve customer complaints and issues with patience and empathy.

Provide information about products, services, and promotions to customers.

Process orders, returns, and exchanges accurately in our system.

Escalate complex issues to the appropriate department for resolution.

Follow up with customers to ensure their satisfaction and gather feedback.

Maintain customer records and update information as needed.

Collaborate with other team members to improve overall customer experience.

Requirements:

Excellent communication skills, both verbal and written.

Strong problem-solving abilities and a customer-focused mindset.

Ability to multitask and prioritize in a fast-paced environment.

Attention to detail and accuracy in data entry and order processing.

Empathy and patience when dealing with customer concerns.

Proficiency in using CRM software and other customer service tools.

Ability to work effectively in a remote team environment.

Flexibility to work non-traditional hours, including evenings and weekends.