130 Professional Services jobs in Pennsylvania
Professional Services Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Professional Services Client Service Support assist with treasury management related issues, questions, maintenance from the sales team. This position gathers information for appropriate approvals, client agreements, and documentation needed for initial setup and annual product reviews. This position will also support the Professional Services sales team with account openings and maintenance.
Essential Functions/Duties:
- Corporate Values: Promote and integrate LINK's core values-LIVE, INTEGRITY, NURTURE, KNOWLEDGE-throughout the company.
- Attitude & Service: Maintain a positive attitude, willingness to learn, and deliver excellent client service to all LINKBANK members.
- Onboarding & Setup: Complete onboarding paperwork and set up digital channels, ACH, Wire authority, RDC, Positive Pay, Mobile Deposit, and Agiletics, ensuring all documentation is authorized and accurate.
- Account Opening: Open accounts for new Professional Services clients.
- Client Training: Train new clients on treasury management services and setups.
- Limit Modifications: Process changes to RDC, Mobile, and ACH limits.
- Client Reviews: Assist in reviewing Professional Services clients.
- Product Knowledge & Support: Understand business deposit products, collaborate with Professional Services and Treasury Management, and support sales and portfolio servicing.
- Product Awareness: Maintain detailed knowledge of all LINKBANK products and services.
- Industry Familiarity: Be familiar with standard practices and procedures in the escrow/title industry.
- Policy Adherence: Follow bank policies and defined procedures when completing tasks.
- Account Maintenance: Perform routine maintenance on accounts across multiple deposit and digital channel platforms.
- Issue Resolution: Identify, investigate, and resolve issues related to Professional Services client onboarding, servicing, and troubleshooting.
- Team Liaison: Act as a bridge between the sales team and Deposit Operations.
- Client Service: Provide outstanding service to clients.
- Additional Duties: Perform other tasks as assigned.
Requirements
Minimum Qualifications:
Education/Training: High School Diploma or equivalent education.
Knowledge/Skills/Abilities:
- Financial Industry Experience: Has prior experience working in financial services.
- Treasury Management Knowledge: Understands Treasury Management solutions.
- Communication Skills: Strong verbal and written communication abilities.
- Technical Skills: Proficient in Excel, Word, and Outlook.
- Customer Service: Demonstrated history of providing quality customer service.
- Interpersonal Skills: Well-developed ability to build and maintain relationships.
- Adaptability: Able to thrive in a fast-paced and changing environment.
- Organizational Skills: Strong problem-solving and organizational capabilities.
- Accuracy: Pays close attention to detail and maintains accuracy.
- Independence & Collaboration: Works independently while effectively building internal and external relationships.
- Self-Motivation: Driven and eager to learn.
- Attendance: Maintains regular and reliable attendance.
Travel Requirements: Ability to travel to all locations in the bank's footprint as needed.
Physical and Mental Job Requirements:
- Technical and detailed analytical work on the computer.
- Must be able to communicate effectively orally and in writing and deliver and receive information clearly, concisely, and accurately.
- Must have the visual acuity required to work at a computer terminal.
- Must have the ability to perform activities such as prepare and analyze data and figures, view computer screen, extensive reading, and report preparation.
Working Conditions:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, printers, phones, photocopiers, and fax machines.
Director, Professional Services (Americas)

Posted 8 days ago
Job Viewed
Job Description
First Shift (Days)
**Environmental Conditions**
Office
**Job Description**
**Discover Impactful Work:**
We are seeking a dynamic Director of Professional Services to lead our Americas Professional Services team within the Digital Science and Automated Solutions business. In this role, you will be responsible for driving innovation and implementing transformative initiatives that align with our business objectives. You will cultivate strong customer relationships, proactively engage with clients, and expertly resolve customer issues. Your leadership will be pivotal in fostering a culture of creativity and continuous improvement, ensuring our services consistently meet and exceed industry standards and customer expectations.
**A day in the Life:**
+ Trusted partner and advisor to regional and global sales, marketing, product, services, support teams, and our customers, to drive and sustain business growth in the region.
+ Lead the regional, multi-national and multi-cultural Asia Pacific services team to deliver business results while optimizing for skills, efficiency, utilization, and margin.
+ Effectively handle customer relationships, proactively engage with customers, and successfully resolve customer issues.
+ Partner with regional sales leadership through all aspects of the sales process to provide timely input into deal structure, delivering well written statements of work and effort estimates, articulating clear and concise responses to customer needs/ tender documents, and effectively anticipating and handling objections.
+ Achieve Revenue and Profitability Goals.
+ Work with closely with Support, Product Management, and Engineering to assure a positive customer experience. Represent services in the quality management representatives' team.
+ Manage customer satisfaction concerns and complaints effectively, prioritizing issues based on customer impact and other factors.
+ Track and report on all key performance indicators for services, including but not limited to accurate forecasting of services invoicing, effective delivery capacity planning, and resource utilization across internal and partner personnel.
+ Contribute to driving continuous process improvements while ensuring compliance with existing quality management system & business processes.
+ Facilitate team and customer meetings effectively; deliver engaging, educational presentations both to internal and external audiences.
+ Work closely with the global services organization to implement a consistent Implementation Methodology.
+ Build and lead a strong, motivated team through management and personal development of its members, investing adequately in hiring, training, and career development of team members.
+ Act as critical issue points for department processes.
+ Responsible for the timely, accurate billing of service time and expenses.
+ Lead the ongoing evolution of the Global Services organization - attracting and retaining the best talent, simplifying our delivery processes while improving quality, adopting modern tools to support services operations.
+ Drive and sustain a culture of continuous improvement, learning, and innovation by engaging with our broader teams and customers to further enhance our product and solutions portfolio, with a focus on accelerating time to value for customers through high quality services delivery and creating reusable services & solutions assets.
**Keys to Success:**
**Education**
+ Bachelors or master's degree in CS, Engineering, Life Sciences, or equivalent.
+ At least 10 years of proven experience in building and leading regional enterprise software services teams for life and laboratory sciences markets across the Americas.
**Experience**
+ Experience with software and services for clinical diagnostics desirable.
+ Proven experience and leadership leading a regional, multi-national informatics software services team to deliver results across customers in the Americas.
+ Experience spanning all aspects of enterprise software services - preferably in life and laboratory science informatics - from pre-sales business analysis and effort estimations through project delivery oversight and successful handover to support.
+ General awareness of trends and market conditions, needs, and key players in the life and laboratory informatics space is helpful.
+ Prior experience in delivering shared objectives in a matrix organization in a global environment, including internal teams and external vendors/ partners.
+ Strong business acumen.
+ Customer and results focused, with a demonstrated track record of consistently getting things done.
+ Organized with ability to prioritize workload and work under pressure.
+ Lead innovation and be willing to bring ideas forward, raise issues and risks in a positive way.
+ Able to travel.
**Knowledge, Skills, Abilities**
+ Strong written and oral communication skills.
+ Strong interpersonal skills.
+ Strong organizational skills.
+ Demonstrate Thermo Fisher Scientific values - Integrity, Intensity, Innovation, and Involvement.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Director, Professional Services (Americas)

Posted 8 days ago
Job Viewed
Job Description
First Shift (Days)
**Environmental Conditions**
Office
**Job Description**
**Discover Impactful Work:**
We are seeking a dynamic Director of Professional Services to lead our Americas Professional Services team within the Digital Science and Automated Solutions business. In this role, you will be responsible for driving innovation and implementing transformative initiatives that align with our business objectives. You will cultivate strong customer relationships, proactively engage with clients, and expertly resolve customer issues. Your leadership will be pivotal in fostering a culture of creativity and continuous improvement, ensuring our services consistently meet and exceed industry standards and customer expectations.
**A day in the Life:**
+ Trusted partner and advisor to regional and global sales, marketing, product, services, support teams, and our customers, to drive and sustain business growth in the region.
+ Lead the regional, multi-national and multi-cultural Asia Pacific services team to deliver business results while optimizing for skills, efficiency, utilization, and margin.
+ Effectively handle customer relationships, proactively engage with customers, and successfully resolve customer issues.
+ Partner with regional sales leadership through all aspects of the sales process to provide timely input into deal structure, delivering well written statements of work and effort estimates, articulating clear and concise responses to customer needs/ tender documents, and effectively anticipating and handling objections.
+ Achieve Revenue and Profitability Goals.
+ Work with closely with Support, Product Management, and Engineering to assure a positive customer experience. Represent services in the quality management representatives' team.
+ Manage customer satisfaction concerns and complaints effectively, prioritizing issues based on customer impact and other factors.
+ Track and report on all key performance indicators for services, including but not limited to accurate forecasting of services invoicing, effective delivery capacity planning, and resource utilization across internal and partner personnel.
+ Contribute to driving continuous process improvements while ensuring compliance with existing quality management system & business processes.
+ Facilitate team and customer meetings effectively; deliver engaging, educational presentations both to internal and external audiences.
+ Work closely with the global services organization to implement a consistent Implementation Methodology.
+ Build and lead a strong, motivated team through management and personal development of its members, investing adequately in hiring, training, and career development of team members.
+ Act as critical issue points for department processes.
+ Responsible for the timely, accurate billing of service time and expenses.
+ Lead the ongoing evolution of the Global Services organization - attracting and retaining the best talent, simplifying our delivery processes while improving quality, adopting modern tools to support services operations.
+ Drive and sustain a culture of continuous improvement, learning, and innovation by engaging with our broader teams and customers to further enhance our product and solutions portfolio, with a focus on accelerating time to value for customers through high quality services delivery and creating reusable services & solutions assets.
**Keys to Success:**
**Education**
+ Bachelors or master's degree in CS, Engineering, Life Sciences, or equivalent.
+ At least 10 years of proven experience in building and leading regional enterprise software services teams for life and laboratory sciences markets across the Americas.
**Experience**
+ Experience with software and services for clinical diagnostics desirable.
+ Proven experience and leadership leading a regional, multi-national informatics software services team to deliver results across customers in the Americas.
+ Experience spanning all aspects of enterprise software services - preferably in life and laboratory science informatics - from pre-sales business analysis and effort estimations through project delivery oversight and successful handover to support.
+ General awareness of trends and market conditions, needs, and key players in the life and laboratory informatics space is helpful.
+ Prior experience in delivering shared objectives in a matrix organization in a global environment, including internal teams and external vendors/ partners.
+ Strong business acumen.
+ Customer and results focused, with a demonstrated track record of consistently getting things done.
+ Organized with ability to prioritize workload and work under pressure.
+ Lead innovation and be willing to bring ideas forward, raise issues and risks in a positive way.
+ Able to travel.
**Knowledge, Skills, Abilities**
+ Strong written and oral communication skills.
+ Strong interpersonal skills.
+ Strong organizational skills.
+ Demonstrate Thermo Fisher Scientific values - Integrity, Intensity, Innovation, and Involvement.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Principal Professional Services Consultant

Posted 8 days ago
Job Viewed
Job Description
**Job Description Summary:**
Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation.
Rocket Solutions for COBOL, mainframe application delivery and host access offer a comprehensive, proven solution across the three pillars of mainframe modernization - application, process and infrastructure - to achieve unprecedented speed to market, competitive advantage, and operational efficiency.
Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation.
The ideal candidate will possess deep technical skill and relevant project experience in at least one of the following focus areas:
+ Infrastructure modernization projects
+ Application modernization projects
+ Process modernization projects
The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.
**Main Responsibilities:**
+ Works on complex project scope with minimal direction from the technical lead and with Customer/SI nominated representatives to accomplish assigned tasks.
+ Contributes to design for specific deliverables and assists in the deployment of Rocket Software products
+ Contribute to implement new solutions under the direction of a Solution Architects
+ Create proof of concept / proof of value technology analysis and pilots.
+ Conduct external and internal technical presentations/trainings to peer groups.
+ Uses and contributes to technical forums within the Rocket Software environment and local professional communities and technical user groups.
+ Applies own subject matter knowledge to solve a variety of common technical issues.
+ Exercises independent judgment within defined practices and procedures to determine appropriate action
+ Participates as part of a team and maintains good relationships with team members and customers.
**Expected Qualification and Soft Skills:**
+ 7+ years of relevant technical experience
+ Excellent communication / customer service skills / confident telephone manner
+ Proactive and able to work under pressure
+ Experience in complex IT project implementations, customizations and or maintenance
+ Must have an analytical mind set to analyze test result and facilitate defect resolution
+ Organized and methodical, dealing with numerous tasks.
+ Fluent in written and verbal English.
**Technical skills:**
Technical skills must include **Rocket Enterprise Suite (Enterprise Developer, Enterprise Server) experience** and two or more of the following:
+ IBM Enterprise COBOL or PLI programming experience
+ System level experience of IBM CICS; IMS and JCL
+ Relational databases, such as IBM DB2/UDB, Oracle, Microsoft SQL Server, PostgreSQL, etc.
+ Windows operating system
+ Linux/UNIX operating system
+ Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes
**Desired Project Experience:**
A practical experience in any mainframe application modernization project is highly desirable. For example:
+ Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming.
+ Experience with COBOL modernization and porting application code across platforms.
+ Familiarity with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management, etc.
+ Experience developing, deploying, and tuning data modernization solution for mainframe such as IMS/DB, IDMS, ADABAS and VSAM data migration
+ Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle
+ Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins or similar tools.
+ Committed to Rocket Core values of Empathy, Trust, Love and Humanity
**Other Preferred Skills:**
+ Bachelor's degree in computer science or related field
+ Rocket Software COBOL based products - Enterprise Developer, Enterprise Server, Server Express, Net Express
+ Any additional mainframe language or environment, such as REXX, Assembler, Natural, Adabas
+ Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification, Scaled Agile Framework (SAFe), etc.
#LI-MM1
#LI-Remote
The base salary range for this role is $126,319.00 - $157,898.50 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: or send an email to We will make a determination on your request for reasonable accommodation on a case-by-case basis.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
Senior Professional Services Consultant

Posted 8 days ago
Job Viewed
Job Description
**Job Description Summary:**
Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation.
Rocket Solutions for COBOL, mainframe application delivery and host access offer a comprehensive, proven solution across the three pillars of mainframe modernization - application, process and infrastructure - to achieve unprecedented speed to market, competitive advantage, and operational efficiency.
Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation.
The ideal candidate will possess deep technical skill and relevant project experience in at least one of the following focus areas:
+ Infrastructure modernization projects
+ Application modernization projects
+ Process modernization projects
The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.
**Main Responsibilities:**
+ Works on complex project scope with minimal direction from the technical lead and with Customer/SI nominated representatives to accomplish assigned tasks.
+ Contributes to design for specific deliverables and assists in the deployment of Rocket Software products
+ Contribute to implement new solutions under the direction of a Solution Architects
+ Uses and contributes to technical forums within the Rocket Software environment and local professional communities and technical user groups.
+ Applies own subject matter knowledge to solve a variety of common technical issues.
+ Exercises independent judgment within defined practices and procedures to determine appropriate action
+ Participates as part of a team and maintains good relationships with team members and customers.
**Expected Qualification and Soft Skills:**
+ 3-5 years of relevant technical experience
+ Excellent communication / customer service skills / confident telephone manner
+ Proactive and able to work under pressure
+ Experience in complex IT project implementations, customizations and or maintenance
+ Must have an analytical mind set to analyse test result and facilitate defect resolution
+ Organized and methodical, dealing with numerous tasks.
+ Fluent in written and verbal English.
**Technical skills:**
Technical skills to include two or more of the following:
+ IBM Enterprise COBOL or PLI programming experience
+ System level experience of IBM CICS; IMS and JCL
+ Relational databases, such as IBM DB2/UDB, Oracle, Microsoft SQL Server; PostgreSQL; .
+ Windows operating system
+ Linux/UNIX operating system
+ Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes
**Desired Project Experience:**
A practical experience in any mainframe application modernization project is highly desirable. For example:
+ Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming.
+ Experience with COBOL modernization and porting application code across platforms.
+ Familiarity with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management, etc.
+ Experience developing, deploying, and tuning data modernization solution for mainframe such as IMS/DB, IDMS, ADABAS and VSAM data migration
+ Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle
+ Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins or similar tools.
**Other Preferred Skills:**
+ Bachelor's degree in computer science or related field
+ Rocket Software COBOL based products - Enterprise Developer, Visual COBOL, Enterprise Server, Server Express, Net Express
+ Any additional mainframe language or environment, such as REXX; Assembler; Natural; Adabas; .
+ Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe) etc.
+ Proficient in another EU language
+ #LI-MM1
+ #LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: or send an email to We will make a determination on your request for reasonable accommodation on a case-by-case basis.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
Professional Services Specialist - North America
Posted 2 days ago
Job Viewed
Job Description
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewOur Professional Service Specialist (PSS) works side by side with our Sales teams and plays a critical role in the deployment of services for our most strategic accounts. The PSS have a strong understanding of the product and are able to set up, upgrade, and get the most out of our hardware and software solutions. Ideal candidate is someone who is passionate about our products, can understand the needs of our customers and can come up with creative solutions by thinking outside the box.Job DescriptionWhat will you get to do:
Setup deployments (Pelco and Avigilon) either on-site or remotely from the ground up based on customer requirements in the most effective and efficient manner.
Perform the following either in the field or remotely
Configuration of VMS environments including Analytics
Network config/setup
Site Audits and system certifications
Troubleshooting of existing/new issues reported by the customer
Upskill Sales teams, Channel Partners, and end-users by providing thorough product training.
Conduct in-person and remote product demonstrations and lead technical discussions.
Develop and maintain strong relationships with customers and partners.
Travel or remote into sites to provide support for Sales and System Integrators and lead troubleshooting and training activities.
Collaborate with the Customer Success and Support teams in providing post-sales support to customers.
Closely support Sales teams in achieving sales targets and strategic goals.
Be proactive in the entire Sales cycle, assisting in the identification of stakeholders; identifying potential risks in the engagement and proposing mitigating actions.
Education / Experience:
4-5 years of relevant experience in an IT environment with a Bachelor's Degree or Diploma/Certificate in Computer Science, Engineering, or a relevant software/computer related field is considered an asset -OR- minimum 7 years of relevant experience, additional prior vocational or technical education will be considered an asset.
Certifications such as, but not limited to: CCNA, CCNP, MCSA, MTA, LFS, MCSE, CompTIA A+.
3+ years of relevant field experience in a VMS/Access control environment
Strong knowledge in networking and system design.
Experience working with Physical Security VMS, DVR, NVR, Cameras, Encoders, POE, POS, Access Control and other industry specific technologies.
Experience with Milestone, Genetec, Exacq, Avigilon, Axis, Hikvision, OpenPath, Feenics, HID, Phoenix and other industry players is a plus.
Experience deploying a VMS and cameras from the ground up.
Understanding of network and POE requirements for physical security.
Knowledge and recent experience with programming and APIs is preferred.
Essential Skills
Demonstrate and articulate a strong understanding of troubleshooting logic and steps to resolution.
Develop a strong understanding of Motorola Solutions Video and/or Access Control products
Strong problem solving, organizational and analytical skills with demonstrated ability to resolve customer issues in the shortest time with the highest quality.
Well developed interpersonal communication (written and oral) skills with the ability to document and explain complex technical problems and solutions to customers of all skill levels.
Ability to keep grace under pressure, multitask and prioritize based on business needs, provide timely updates and manage customer expectations and handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders.
Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction.
Excellent presentation skills.
Technical Proficiencies
IP networking: routers, firewalls, wireless technologies, RTP, TCP/IP, UDP, IGMP and Multicasting
Installing, configuring, and troubleshooting various operating systems, software, and hardware.
Proficient at navigating and understanding both Wireshark and Powershell or equivalent tools. Able to access and Navigate Dell IDRAC and HP ILO OSs.
Additional expectations
Flexible working hours and shifts.
>50% traveling to be expected.
Must have a current, valid driver's license.
Must have a valid Passport and be able to travel between countries in North America.
This position is a remote position
#LI-JM2
#LI-REMOTE
Basic Requirements-
4-5 years of relevant experience in an IT environment with a Bachelor's Degree or Diploma/Certificate.
ORminimum 7 years of relevant experience, additional prior vocational or technical education.
Our U.S.Benefitsinclude:
- Incentive Bonus Plans
- Medical, Dental, Visionbenefits
- 401K
- 10 Paid Holidays
- GenerousPaidTime Off Packages
- Employee Stock Purchase Plan
- PaidParental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.
Senior Project Manager - Professional Services

Posted 8 days ago
Job Viewed
Job Description
**1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)**
**2. If you already have a Candidate Account, please Sign-In before you apply.**
**Job Description:**
**The Role**
VMware by Broadcom's Professional Services Organization (PSO) seeks an experienced Senior Project Manager to lead customer-facing projects in the Applications & Network Security Business Unit.
You will deliver solutions like vDefend Security and Avi Load Balancing, ensuring customer business needs are met with exceptional quality. As a Senior Project Manager, you will manage multiple engagements, controlling scope, timelines, budgets, risks, and resources to drive project success. Collaborating with Sales, Technical Delivery, Business Operations, and other stakeholders, you'll ensure projects align with contracts and promote customer adoption and satisfaction.
The ideal candidate is driven, holds a PMP certification, and has a proven track record in complex software delivery projects. Strong communication, leadership, and technical aptitude are essential, with prior security clearance highly desirable for U.S. government projects.
**Responsibilities**
+ Plan and execute projects to deliver high-quality results, managing scope, timelines, budgets, communications, and resources (internal or subcontracted).
+ Identify, assess, and mitigate project risks using structured processes.
+ Communicate effectively with stakeholders to align and drive project progress.
+ Lead multi-role, multi-location, and multi-cultural teams, resolving dependencies and issues.
+ Manage changes to seize sales opportunities and expand PSO's footprint.
+ Take ownership and accountability for project success.
+ Adhere to PMO standards, maintaining detailed documentation, including scope, reports, and timesheets.
+ Stay updated on VMW by BC products, business flows, and delivery processes.
+ Contribute thought leadership to enhance the Applications & Network Security PSO practice.
+ Stay within the contracted scope, demonstrating commercial awareness.
+ Thrive in a fast-paced environment as a self-starter and team player.
**Pre-Requisites**
+ Location: US East Coast or Central time zones
+ On-site at Office Location: near some of Broadcom's offices, required to work onsite during the whole work week.
+ English is required, and fluency in Spanish is desirable
+ Ability to travel up to 20% if required.
+ Legal authorization to work in the U.S. is required
+ Security Clearance for work with U.S. government entities is highly desirable.
+ Bachelor's and 12+ years of related experience in IT Project Mgmt with recent, real-world experience in large, complex design, deployment, and migration projects (Master's Degree preferred)
+ PMP (Project Management Professional by PMI) or equivalent certification is required
+ A strong technical background in networking, load balancing, and security is required, with technical certifications being desirable.
**Additional Job Description:**
**Compensation and Benefits**
The annual base salary range for this position is $106,900 - $171,000
This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.
Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.
**Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.**
**If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.**
Welcome! Thank you for your interest in Broadcom!
We are a global technology leader that designs, develops and supplies a broad range of semiconductor and infrastructure software solutions.
For more information please visit our video library ( and check out our Connected by Broadcom ( series.
Follow us on Linked In Broadcom Inc ( .
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Senior Project Manager - Professional Services

Posted 8 days ago
Job Viewed
Job Description
**1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)**
**2. If you already have a Candidate Account, please Sign-In before you apply.**
**Job Description:**
**The Role**
VMware by Broadcom's Professional Services Organization (PSO) seeks an experienced Senior Project Manager to lead customer-facing projects in the Applications & Network Security Business Unit.
You will deliver solutions like vDefend Security and Avi Load Balancing, ensuring customer business needs are met with exceptional quality. As a Senior Project Manager, you will manage multiple engagements, controlling scope, timelines, budgets, risks, and resources to drive project success. Collaborating with Sales, Technical Delivery, Business Operations, and other stakeholders, you'll ensure projects align with contracts and promote customer adoption and satisfaction.
The ideal candidate is driven, holds a PMP certification, and has a proven track record in complex software delivery projects. Strong communication, leadership, and technical aptitude are essential, with prior security clearance highly desirable for U.S. government projects.
**Responsibilities**
+ Plan and execute projects to deliver high-quality results, managing scope, timelines, budgets, communications, and resources (internal or subcontracted).
+ Identify, assess, and mitigate project risks using structured processes.
+ Communicate effectively with stakeholders to align and drive project progress.
+ Lead multi-role, multi-location, and multi-cultural teams, resolving dependencies and issues.
+ Manage changes to seize sales opportunities and expand PSO's footprint.
+ Take ownership and accountability for project success.
+ Adhere to PMO standards, maintaining detailed documentation, including scope, reports, and timesheets.
+ Stay updated on VMW by BC products, business flows, and delivery processes.
+ Contribute thought leadership to enhance the Applications & Network Security PSO practice.
+ Stay within the contracted scope, demonstrating commercial awareness.
+ Thrive in a fast-paced environment as a self-starter and team player.
**Pre-Requisites**
+ Location: US East Coast or Central time zones
+ On-site at Office Location: near some of Broadcom's offices, required to work onsite during the whole work week.
+ English is required, and fluency in Spanish is desirable
+ Ability to travel up to 20% if required.
+ Legal authorization to work in the U.S. is required
+ Security Clearance for work with U.S. government entities is highly desirable.
+ Bachelor's and 12+ years of related experience in IT Project Mgmt with recent, real-world experience in large, complex design, deployment, and migration projects (Master's Degree preferred)
+ PMP (Project Management Professional by PMI) or equivalent certification is required
+ A strong technical background in networking, load balancing, and security is required, with technical certifications being desirable.
**Additional Job Description:**
**Compensation and Benefits**
The annual base salary range for this position is $106,900 - $171,000
This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.
Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.
**Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.**
**If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.**
Welcome! Thank you for your interest in Broadcom!
We are a global technology leader that designs, develops and supplies a broad range of semiconductor and infrastructure software solutions.
For more information please visit our video library ( and check out our Connected by Broadcom ( series.
Follow us on Linked In Broadcom Inc ( .
Senior Project Manager - Professional Services

Posted 8 days ago
Job Viewed
Job Description
**1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)**
**2. If you already have a Candidate Account, please Sign-In before you apply.**
**Job Description:**
**The Role**
VMware by Broadcom's Professional Services Organization (PSO) seeks an experienced Senior Project Manager to lead customer-facing projects in the Applications & Network Security Business Unit.
You will deliver solutions like vDefend Security and Avi Load Balancing, ensuring customer business needs are met with exceptional quality. As a Senior Project Manager, you will manage multiple engagements, controlling scope, timelines, budgets, risks, and resources to drive project success. Collaborating with Sales, Technical Delivery, Business Operations, and other stakeholders, you'll ensure projects align with contracts and promote customer adoption and satisfaction.
The ideal candidate is driven, holds a PMP certification, and has a proven track record in complex software delivery projects. Strong communication, leadership, and technical aptitude are essential, with prior security clearance highly desirable for U.S. government projects.
**Responsibilities**
+ Plan and execute projects to deliver high-quality results, managing scope, timelines, budgets, communications, and resources (internal or subcontracted).
+ Identify, assess, and mitigate project risks using structured processes.
+ Communicate effectively with stakeholders to align and drive project progress.
+ Lead multi-role, multi-location, and multi-cultural teams, resolving dependencies and issues.
+ Manage changes to seize sales opportunities and expand PSO's footprint.
+ Take ownership and accountability for project success.
+ Adhere to PMO standards, maintaining detailed documentation, including scope, reports, and timesheets.
+ Stay updated on VMW by BC products, business flows, and delivery processes.
+ Contribute thought leadership to enhance the Applications & Network Security PSO practice.
+ Stay within the contracted scope, demonstrating commercial awareness.
+ Thrive in a fast-paced environment as a self-starter and team player.
**Pre-Requisites**
+ Location: US East Coast or Central time zones
+ On-site at Office Location: near some of Broadcom's offices, required to work onsite during the whole work week.
+ English is required, and fluency in Spanish is desirable
+ Ability to travel up to 20% if required.
+ Legal authorization to work in the U.S. is required
+ Security Clearance for work with U.S. government entities is highly desirable.
+ Bachelor's and 12+ years of related experience in IT Project Mgmt with recent, real-world experience in large, complex design, deployment, and migration projects (Master's Degree preferred)
+ PMP (Project Management Professional by PMI) or equivalent certification is required
+ A strong technical background in networking, load balancing, and security is required, with technical certifications being desirable.
**Additional Job Description:**
**Compensation and Benefits**
The annual base salary range for this position is $106,900 - $171,000
This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.
Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.
**Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.**
**If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.**
Welcome! Thank you for your interest in Broadcom!
We are a global technology leader that designs, develops and supplies a broad range of semiconductor and infrastructure software solutions.
For more information please visit our video library ( and check out our Connected by Broadcom ( series.
Follow us on Linked In Broadcom Inc ( .
Senior Project Manager - Professional Services

Posted 8 days ago
Job Viewed
Job Description
**1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)**
**2. If you already have a Candidate Account, please Sign-In before you apply.**
**Job Description:**
**The Role**
VMware by Broadcom's Professional Services Organization (PSO) seeks an experienced Senior Project Manager to lead customer-facing projects in the Applications & Network Security Business Unit.
You will deliver solutions like vDefend Security and Avi Load Balancing, ensuring customer business needs are met with exceptional quality. As a Senior Project Manager, you will manage multiple engagements, controlling scope, timelines, budgets, risks, and resources to drive project success. Collaborating with Sales, Technical Delivery, Business Operations, and other stakeholders, you'll ensure projects align with contracts and promote customer adoption and satisfaction.
The ideal candidate is driven, holds a PMP certification, and has a proven track record in complex software delivery projects. Strong communication, leadership, and technical aptitude are essential, with prior security clearance highly desirable for U.S. government projects.
**Responsibilities**
+ Plan and execute projects to deliver high-quality results, managing scope, timelines, budgets, communications, and resources (internal or subcontracted).
+ Identify, assess, and mitigate project risks using structured processes.
+ Communicate effectively with stakeholders to align and drive project progress.
+ Lead multi-role, multi-location, and multi-cultural teams, resolving dependencies and issues.
+ Manage changes to seize sales opportunities and expand PSO's footprint.
+ Take ownership and accountability for project success.
+ Adhere to PMO standards, maintaining detailed documentation, including scope, reports, and timesheets.
+ Stay updated on VMW by BC products, business flows, and delivery processes.
+ Contribute thought leadership to enhance the Applications & Network Security PSO practice.
+ Stay within the contracted scope, demonstrating commercial awareness.
+ Thrive in a fast-paced environment as a self-starter and team player.
**Pre-Requisites**
+ Location: US East Coast or Central time zones
+ On-site at Office Location: near some of Broadcom's offices, required to work onsite during the whole work week.
+ English is required, and fluency in Spanish is desirable
+ Ability to travel up to 20% if required.
+ Legal authorization to work in the U.S. is required
+ Security Clearance for work with U.S. government entities is highly desirable.
+ Bachelor's and 12+ years of related experience in IT Project Mgmt with recent, real-world experience in large, complex design, deployment, and migration projects (Master's Degree preferred)
+ PMP (Project Management Professional by PMI) or equivalent certification is required
+ A strong technical background in networking, load balancing, and security is required, with technical certifications being desirable.
**Additional Job Description:**
**Compensation and Benefits**
The annual base salary range for this position is $106,900 - $171,000
This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.
Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.
**Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.**
**If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.**
Welcome! Thank you for your interest in Broadcom!
We are a global technology leader that designs, develops and supplies a broad range of semiconductor and infrastructure software solutions.
For more information please visit our video library ( and check out our Connected by Broadcom ( series.
Follow us on Linked In Broadcom Inc ( .