5,519 Sr Servicenow Developer jobs in the United States

• Proficiency on Report Analytics, Workspace, Survey, ITSM, CMDB and other SN modules is a plus.
• Experience on APIGEE, ESGA, Ansible, Amelia or other orchestration and interface tools is preferred.
• SN CSA Certified is a plus .

• In this contingent resource assignment you may:
• Consult on complex initiatives with broad impact and large-scale planning for Specialty Software Engineering.
• Review and analyze complex multi-faceted larger scale or longer-term Specialty Software Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.
• Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function policies procedures and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel.

• 5 years of Specialty Software Engineering experience or equivalent demonstrated through one or a combination of the following: work or consulting experience training military experience education.

• Min 8 years experience in ServiceNow development, particularly Service Catalog module, using Utah version or higher.
• 3-5 years experience in Agile/Scrum
• 3-5 years experience on Service Now - Business rules and Scripting and application development
• 2-3 years experience on Integration and API development (using REST, JSON, etc.)2years experience on Catalog Builder or equivalent citizen developer tools and processProficiency on Report Analytics, Workspace, Survey, ITSM, CMDB and other SN modules is a plus.
• Experience on APIGEE, ESGA, Ansible, Amelia or other orchestration and interface tools is preferred.
• SN CSA Certified is a plus.

Title: Sr ServiceNow Developer

They are looking for solid experience with ITOM, CMDB, Discovery, Event Management, Service Mapping and with a strong understanding of ServiceNow Architecture and data model, your profile stood out.

• 8+ years of ServiceNow Development
• Must have experience implementing ServiceNow solutions, configuration, enhancements, troubleshooting
• Expertise with ITOM, CMDB, Service Mapping, Event Management, Discovery
• AIOPs, this will make them stand out
• Strong preference for financial or healthcare services experience but flexible

• Minimum 9+ years of experience of ServiceNow development
• At least 4+ years of work experience in GRC modules, GRC : RISK Management and 3P integration
• At least 3+ years of work experience in Continuous Authorization and Monitoring (CAM) in GRC
• At least 3+ years of work experience in Workflow and Automation
• Develop existing and custom applications within ServiceNow.
• Experience in package creation, ongoing authorization, and monitoring.
• Strong experience in the Java Script, Data policy, Business Rules, APIs, GRC modules functionality and the Custom modules.
• Build and maintain authorization boundaries.
• Ability to apply business concepts into a technical solution.
• Automate Authorization and Monitoring process in CAM.
• Should have experience in CMDB & Discovery
• Follow ServiceNow best practices (including scripting, security, implementation)
• Excellent interpersonal, communication, collaboration, and documentation skills

To be able to Join the ELEVI you will need-

• You must be willing to work in the Annapolis Junction, MD area.
• You must have a current or active security clearance with a polygraph.
• Over the last 20+ years, you have gained demonstrated experience in planning and leading Systems Engineering efforts.
• Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a Bachelor's degree.
• One year of ServiceNow development experience
• Communication Skills
• Creative Problem Solving
• Javascript
• Software Development
• Sec+ CE cert required

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Are you passionate about digital technology, solutions and software services? Do you like big challenges and working within a highly motivated team environment?

Comcast Business offers technological solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing providers of Ethernet services."

Comcast Business IT is an organization within Comcast's Technology and Product Division and largely located on the east coast (greater Philadelphia and the DC area). We own the IT applications and infrastructure supporting the Comcast Business Public Sector LOB serving federal and state agencies.

We are seeking a highly skilled ServiceNow Enterprise Lead Developer to lead the design, strategy, and implementation of our ServiceNow platform across the enterprise. The ideal candidate will have extensive experience in ServiceNow architecture, with the ability to develop scalable, secure, and efficient solutions that align with the organization's IT and business strategies. As the ServiceNow Enterprise Senior Lead, you will be responsible for overseeing the overall direction, development standards, mentoring junior talent, ensuring that the platform supports the needs of the business and integrates seamlessly with other enterprise systems.

Job Description

In this role, you will have exposure to the entire IT ecosystem supporting our new Comcast Business Public Sector Line of Business (LOB) and ensuring this ecosystem is secure, reliable, resilient, and supports efficient business processes with purpose-built customer centric applications. You will be part of the IT team that will set the IT vision and roadmap for the greenfield eco-system and determine how we work to effectively architect, develop, deploy and support the Public Sector IT applications and Infrastructure.

Service Now Platform Development

As a Senior ServiceNow Developer specializing in Customer Order Management (COM), you will lead the design, development, and optimization of enterprise-scale ServiceNow solutions primarily leveraging SOMT and OMT modules, with supplemental use of ITSM. Your role will be critical in enabling efficient order intake, processing, fulfillment, and lifecycle management aligned with business objectives. You will collaborate closely with business and technical teams to implement scalable, integrated systems that streamline the full sales and service order cycle. Establish a structured approach to supporting infrastructure change management in the NextGen platform using ITSM

ServiceNow COM, SOMT & OMT Architecture & Development:

• Design, develop, and maintain custom solutions built on the ServiceNow SOMT and OMT modules for comprehensive customer order management covering order intake, validation, task creation, modification, and fulfillment processes.

• Lead data migration activities using transform maps and Data Import Sets order management data into ServiceNow as a high priority task.

Enterprise Integration:

• Architect and build integrations between ServiceNow and middleware platforms like Mulesoft, Encompass, and Connexus, using JSON-based APIs for data validation, billing coordination, and order fulfillment.

• Develop and maintain server-side scripting such as Business Rules, Script Includes, Scheduled Jobs, and Workflow Scripts to support reliable and scalable integration points.

Technical Leadership & Innovation

• Lead and mentor development teams on SOMT, OMT, and ITSM to deliver high-quality, scalable solutions aligned with business goals.

• Collaborate with architects and stakeholders for architectural reviews and governance

• Promote AI adoption to accelerate development, automate testing, and enhance workflows.

• Foster a culture of innovation to continuously evolve ServiceNow capabilities and boost productivity.

Experience

• Bachelor's degree in computer science/engineering/information systems or similar technical area. (Master's degree is a plus)

• 5-7+ years of experience in IT service management, with at least 5 years of hands-on experience in ServiceNow development, including Flow Designer and Script Includes

• Proven experience in designing and implementing enterprise-level ServiceNow solutions, including OMT, ITSM, COM, TNI, and other ServiceNow modules.

• Experience with integrating ServiceNow with other enterprise systems, such as ERP, CRM, and third-party tools.

• 2+ years of MSO/Telecommunications experience with a good blend of functional and technical skills in enterprise OSS/BSS systems

• Preferred experience with AI solutions including AI powered code generation, review, analysis, and software development lifecycle

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)

• ServiceNow Certified Application Developer (CAD)

Core Responsibilities

• Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.

• Designs new software and working with Saas ServiceNow development, supports applications under development and customizes current applications. Develops software update process for existing applications. Assists in the roll-out of software releases.

• Trains junior Software Development Engineers on internally developed software applications.

Public Sector Skills & Requirements

• US Citizenship is required

• Successfully pass the Homeland Security Presidential Directive 12 (HSPD-12) security process or other clearances as needed

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

ServiceNow Service Level Management; ServiceNow Platform; ITSM; ServiceNow Governance, Risk, and Compliance (GRC)

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Job Family Group: Engineering

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 6,000 of them. If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

We are seeking a highly skilled and proactive Senior ServiceNow Developer to lead the development and optimization of SHI's ServiceNow platform. This role is critical to delivering scalable, enterprise-grade solutions that support ITSM, ITOM, ITAM, and other key modules. The Senior Developer will lead a dedicated scrum pod, driving technical excellence, sprint execution, and continuous improvement across the platform.

This position reports to the Sr. Director of Business Systems and is preferred to be in Austin, TX or Somerset, NJ but remote candidates will be considered.

Role Description

• Lead a dedicated ServiceNow scrum pod, overseeing sprint planning, backlog grooming, and technical delivery.

• Design, develop, and maintain ServiceNow applications and modules (ITSM, ITOM, ITAM), with a strong focus on Flow Designer and automation.

• Architect and implement integrations with external systems using APIs and middleware.

• Collaborate with product owners, architects, and stakeholders to translate business needs into scalable technical solutions.

• Ensure platform stability, performance, and upgradability through best practices and minimal customization.

• Maintain and enhance service catalog items, workflows, and user experiences.

• Stay current with ServiceNow releases and proactively recommend platform improvements.

• Mentor junior developers and contribute to platform governance and standards.

• Ensure all development work aligns with ITIL v4 principles and SHI's internal processes.

• Deliver high-quality solutions within defined SLAs and KPIs.

Behaviors and Competencies

• Analytical Thinking: Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably.

• Customer-Centric Mindset: Can proactively engage with customers to understand their needs and expectations. Develops and implements strategies to enhance customer satisfaction and loyalty.

• Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas.

• Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.

• Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential.

• Technical Expertise: Can apply technical knowledge and skills effectively in complex situations and can guide others in the application of technical knowledge and skills.

• Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.

• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.

• Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas.

• Follow-Through: Can independently track progress, make necessary adjustments, and ensure the successful completion of complex projects.

Skill Level Requirements

• Demonstrated deep technical knowledge and proficiency in multiple technology areas to provide expert guidance and solutions. - Intermediate

• In-depth understanding of the structured practices and workflows involved in the software development lifecycle (SDLC), from requirements gathering and coding to testing and deployment. - Intermediate

• Experience in using HTML and CSS for web design and development tasks. - Intermediate

• Ability to efficiently handle multiple tasks and adapt to rapid changes in a dynamic work environment. - Intermediate

• The ability to effectively analyze information, identify patterns, and draw insightful conclusions - Intermediate

• The capability to efficiently prioritize tasks and meet time-sensitive objectives. - Intermediate

Other Requirements

• Completed Bachelor's Degree in Computer Science, Information Systems, or relevant work experience required

• 5+ years of hands-on ServiceNow development experience, including ITSM, ITOM, and ITAM.

• Proven leadership of agile development teams or scrum pods.

• Strong experience with Flow Designer, scripting (JavaScript), and web technologies (HTML, XML, CSS, AJAX).

• Experience with ServiceNow integrations and third-party system connectivity.

• Familiarity with ITIL v4 framework and Agile/Scrum methodologies.

• Demonstrated ability to deliver scalable, maintainable solutions in an enterprise environment.

The estimated annual pay range for this position is $40,000 - 190,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Sr. ServiceNow Developer will implement and optimize ServiceNow ITAM, ITSM, and ITOM modules, ensuring configuration aligns with customer requirements and resolving potential issues to enhance platform efficiency. This role involves collaborating with customers, staying informed on industry trends, completing projects within timelines, and supporting SHI teams in managing expectations. The specialist will drive key initiatives, pursue ongoing training, maintain knowledge of ServiceNow processes, and adhere to departmental standards to ensure professionalism and consistency.

Role Description

• Implement and optimize ServiceNow ITAM, ITSM, and ITOM modules, including configuration, workflow, reporting, data imports, custom scripting, and third-party software integration.

• Collaborate with customers to align ServiceNow configuration with their requirements and draft detailed user stories and acceptance criteria.

• Develop, configure, and customize ServiceNow applications and services, with a strong focus on Flow Designer.

• Serve as both a system administrator and developer, managing platform operations while driving development initiatives.

• Identify and resolve potential issues within customer ServiceNow environments to enhance platform efficiency.

• Stay informed on industry trends and new ServiceNow offerings to continually improve platform usability.

• Complete projects within agreed timelines and key performance indicators (KPIs).

• Support SHI teams in managing project timelines and customer expectations effectively.

• Contribute to achieving and exceeding business objectives and driving key ServiceNow initiatives.

• Pursue ongoing training and certifications to stay current with new ServiceNow products and functionalities.

• Maintain comprehensive knowledge of the ITAM, ITOM, ITSM, and software life-cycle processes.

• Adhere to ServiceNow department standards, ensuring professionalism and consistency with SHI quality standards.

Behaviors and Competencies

Analytical Thinking: Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably.

Customer-Centric Mindset: Can proactively engage with customers to understand their needs and expectations. Develops and implements strategies to enhance customer satisfaction and loyalty.

Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas.

Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.

Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential.

Technical Expertise: Can apply technical knowledge and skills effectively in complex situations and can guide others in the application of technical knowledge and skills.

Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.

Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.

Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas.

Follow-Through: Can independently track progress, make necessary adjustments, and ensure the successful completion of complex projects.

Skill Level Requirements

• Strong integration experience, with the ability to connect ServiceNow with other systems.

• Familiarity with ITIL v4 framework and its application in service management.

• 5+ years of experience in configuring and customizing ServiceNow projects.

• Proven experience with ServiceNow Flow Designer for creating and managing workflows.

• ServiceNow Certified System Administrator (CSA) AND Certified Application Developer (CAD) certifications.

• In-depth understanding of the structured practices and workflows involved in the software development lifecycle (SDLC), from requirements gathering and coding to testing and deployment.

• Ability to efficiently handle multiple tasks and adapt to rapid changes in a dynamic work environment.

Other Requirements

• Completed Bachelor’s Degree or relevant work experience required

• 3-5 years of experience in/with ServiceNow

• 3-5 years of experience in/with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.)

• Fluency in ITIL methodologies, JavaScript, and web software design principles and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service Catalog) preferred.

• Fluency in Detailed knowledge of relational databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge of Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0) preferred.

The base salary for this position is $00,000 - 140,000. The estimated on-target earning, or OTE, which includes a base salary and bonus/commissions, are 130,000 - 180,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location, and therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

• Expert level understanding of ServiceNow.
• Sr. ServiceNow Operations Engineer is responsible for performing systems support activities (platform enhancements, platform engagements, etc.) and required participation in an on-call rotation (working incidents/requests) for support of systems outside of normal business hours.
• Follows documented procedures in the code migration process while ensuring service availability and general best practices are adhered to.
• Serve as Lead ServiceNow operations engineer responsible for implementing/using best practices as pertains to platform maintenance, stability, troubleshooting, upgrades, clone downs, etc.
• Ensure overall systems availability via good understanding of monitoring tools, thorough troubleshooting, code migration discipline and responsiveness in root cause analysis.
• Understand the large-scale thinking and approach needed for success of the platform.
• Work with Capability Owners and Platform Customers to translate their business challenges into actionable operational tasks.
• Proactively stay on top of new capabilities in the platform and educate team members and customers.
• Assist other Software Engineers on Scrum team with accuracy of estimates, comprehension of tasks and provide peer reviews of completed work.
• Good faith estimates of work engagements for various requests for self and team to enable prioritization as well as innovation.
• Assists other Operations Engineers on assigned weekly roles and work engagements with accuracy of estimates, comprehension of tasks and provide peer reviews of completed work.
• Serves as a technical lead contributing to and directing the operational efforts of engagements such as clone downs, upgrades, vendor network upgrades, post incident reviews, platform monitoring and analysis, etc.
• Mentors junior and mid-level Operations Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities.
• Participates in recruiting, interviewing, and hiring of new software engineering resources.

Sr. ServiceNow Developer with experience in ServiceNow supplier portal development.Design, develop and customize supplier portal using ServiceNow service portal framework.Experience in integrations with external systems using web services,Hands on experience on Workflow automation tools such as Flow designer, Integration hub etc.Expert in building external facing portals for suppliers, vendors/customers.Solid understanding of ServiceNow Architecture, scripting (client/server) and build custom widgets and pages.Expertise in ServiceNow scripting including JavaScript, AngularJS, Bootstrap, jQuery, HTML and CSSUnderstanding of external user management and SSO for third parties.Able to work collaboratively with different geographic location team members in USA, Canada, Mexico, India locations.7+ years of relevant experience in selling and delivering ServiceNow solutions.3+ years of relevant experience in ServiceNow supplier portal/service portal Modules and capabilities.Configures the ServiceNow platform during sprints while sharing knowledge and best practices with Platform Administrators/Developers.Complete development, configuration, and workflow administration to support ServiceNow Now and Agent AppCreate and maintain technical documentation regarding development processes,Best practice guidelines and other related artifacts (e.g., templates, etc.)Experience with implementing ServiceNow Mobile app.Experience in design solutions for consumer facing IOS ServiceNow mobile applications.Experience in UI/UX mobile development using Mobile development studio.Experience in configuring Applets, data items and create layouts and other functions.5+ years of Experience in Web technologies (Web Services - SOAP/REST, XML, HTML, CSS, HTTP, etc)Implement, enhance and integrate ServiceNow platform, service catalog and Service Portal per business requirements in a highly collaborative, inclusive and tolerant environment.Identify gaps in the requirement and suggest improvements. Certifications:1.Certified system administrator - must have2.Certified Application Developer - must have