What Jobs are available for Technology in Baltimore?

**Technical Support**
**Tuknik Government Solutions** , a Koniag Government Services Company, is seeking an experienced **Technical Support** analyst to support TGS and our government customer in Baltimore, MD.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Job Overview:**
Provides technical assistance and support for internal customers, both in person and remote, using agency standard software and hardware. Troubleshoot, address and (to the extent possible) rectify software and hardware issues, meeting customer needs to use agency systems and/or maintain connection, usage, or physical set-ups of required hardware and/or software.
**Essential Duties and Responsibilities include the following (not listed in order of importance; other duties may be assigned):**
+ Perform software/hardware customer support and troubleshooting for workstation, laptop, printer, and other similar IT equipment.
+ Provide basic IT troubleshooting. While addressing the situation, keep end-users notified until resolved. If unable to resolve the issue within the same day, apprise management immediately and update the problem tracking system with all actions taken within one hour of the resolution of any issue.
+ Assist staff with user support of installed Microsoft, Adobe, and AutoCAD software applications.
+ Utilize the problem tracking system to document all end user, hardware and software issues encountered. The system is updated in real time and closed out properly upon resolution of issues.
+ Utilize email, instant messaging, and other monitoring tools to remain aware of current issues affecting widespread availability.
+ Open a ticket in the problem tracking system for every customer contact and determine and document scope, impact, and priority; resolve, or escalate as appropriate.
+ Follow-up with customers, vendors, or SSA components, as required, to resolve problems and ensure ticket updates are current.
+ Close all tickets only when a problem has been resolved to the customer's satisfaction and all steps to resolve an issue are completely documented in the service tickets.
**Work Experience, Knowledge, Skills & Abilities:**
+ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
+ The requirements listed below are representative of the knowledge, skill and ability required.
+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ High School Diploma and/or related advanced training.
+ At least 2 years of experience in desktop and computer peripheral installation and assistance.
**Abilities:**
+ Ability to organize, prioritize and meet deadlines
+ Excellent critical thinking skills
+ Strong self-starter requiring minimal supervision
+ Strong problem-solving skills
+ Strong verbal communication to effectively express concepts, plans, and proposal
**Our Equal Employment Opportunity Policy**
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_**
**Job Details**
**Job Family** **Client Techncial Support and Training**
**Job Function** **Mgmt.-Customer Technical Support**
**Pay Type** **Hourly**

At Constellation, a freshly independent and soon-to-be Fortune 200 company, we're providing the energy and services to transform our future. Combining next generation technologies and product offerings with the country's lowest carbon generating fleet, our company is purpose-built to meet the challenges of the climate crisis.
Constellation has been the leader in clean energy production for more than a decade. Now we're speeding delivery of low-carbon or no-carbon power to help families, communities, governments, and businesses meet their sustainability and decarbonization goals. Constellation provides 10 percent of total clean power and 22 percent of clean baseload power in the United States and is the leading competitive retail supplier of energy products, services and clean energy solutions. The race is on to confront climate change, and no company is more ready to meet that challenge.
We are committed to advancing diversity, equity and inclusion and believe in attracting, retaining and advancing employees who will best serve and represent our customers, partners and communities. We provide a workplace that ensures mutual respect, where each individual has the opportunity to grow and contribute at their greatest potential. Constellation will provide you the tools and resources you need to design, build and power a successful career.
Join us as we accelerate the transition to a carbon-free future. Energize your career with Constellation.
We are currently seeking highly motivated engineering students for Summer Internships for 2024 to work for our Information Technology Team located in multiple locations. These paid internships will last approximately 10 weeks from 6/1/2026 - 8/7/2026. As a Summer Intern within our Information Technology Team, you will have the chance to work independently on projects that align with your academic background and career aspirations.
Under the guidance of an assigned supervisor, you will contribute to various departments, engaging in tasks such as:
+ Collaborating with cross-functional teams to design and implement solutions for real-world challenges.
+ Analyzing and improving existing systems, applications, or processes to enhance efficiency and performance.
+ Contributing to the design and development of software applications, databases, or network solutions.
+ Assisting in troubleshooting and resolving technical issues within the IT environment.
+ Participating in meetings, brainstorming sessions, and knowledge-sharing opportunities to contribute insights and ideas.
Locations include: Baltimore, MD, Chicago, IL, Kennett Square, PA, De Pere, WI, and in some cases remote.
As a Constellation Intern you will:
+ Gain meaningful job experience by working closely with experienced professionals who are passionate about your growth and development.
+ Explore a variety of tasks and departments, helping you to better understand your strengths and interests.
+ Consideration for permanent placement pending performance and business needs.
+ Benefit from mentorship opportunities that guide your professional growth and provide valuable insights into your chosen field.
+ Contribute to a growing company that is leading the charge in the sustainability space, making a positive impact on the world.
+ Shape your career goals by connecting with industry leaders and building a strong professional network.
+ Currentlypursuing a Bachelor's or Master's program in Computer Science, Computer Engineering, Information Technology, Information Systems, Networking/Network Engineering, Computer Engineering, Math, Physics, or equivalent.
+ Must provide proof of enrollment in qualifying Bachelor's program for the duration of the 10 week summer internship program.
+ (For roles in Corp/Comm that consider additional schooling ONLY) Must provide proof of fall enrollment in post-secondary program if not actively enrolled in Bachelor's program.
+ Minimum GPA: 2.8 Cumulative / 3.0 Major.
+ Eagerness to actively contribute within a team-oriented environment.
+ Strong creative and analytical problem-solving skills.
+ Excellent communication skills, both written and verbal, along with interpersonal abilities.
**Constellation will not be providing visa sponsorship for this position now or in the future. You must have the ability to lawfully work in the United States without a need for current or future visa sponsorship.**
Constellation is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

Our client is looking for a proficient and customer-focused Technical Support Specialist to join their team in Baltimore, Maryland, US . This hybrid role is vital for providing exceptional technical assistance to our user base, resolving hardware, software, and network-related issues efficiently and effectively. You will be responsible for troubleshooting complex technical problems, guiding users through step-by-step solutions, and documenting support activities. The ideal candidate will have a strong understanding of operating systems (Windows, macOS), common software applications, and basic networking concepts. Excellent communication and interpersonal skills are essential for explaining technical information to non-technical users. You will manage support tickets, prioritize issues based on urgency, and escalate unresolved problems to appropriate teams. Experience with remote support tools and a proven ability to diagnose and resolve a wide range of technical challenges are required. Responsibilities include installing, configuring, and maintaining computer hardware and software, as well as educating users on best practices for IT security and system usage. This hybrid position offers a blend of in-office collaboration and remote work flexibility, fostering both team engagement and individual autonomy. We are seeking a proactive problem-solver with a passion for technology and a commitment to delivering outstanding customer service. A minimum of 2-3 years of experience in a technical support role is preferred. Join a supportive environment where your technical expertise and dedication to user satisfaction are highly valued.

Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

Director, Technology (Portfolio Operations)

The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions.

In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results.

The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates.

As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes.

Responsibilities:

• Leads high performing product and business reviews of capacity, prioritization and delivery performance.

• Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs.

• Leads planning and delivery Operating Model alignment with product partners (as appropriate).

• Partners with tech, product and business leaders to align on capacity, planning to enable prioritization.

• Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization.

• Lead and develop a team of direct reports.

• Excellent problem solving, influencing skills and an organizational change agent.

• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker.

• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.

• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.

• Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed.

You will:

• Be a strategic partner and drive the results for a holistic associate experience.

• Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery.

• Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities.

• Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions.

• Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities.

• Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products.

• Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy.

• Grow and develop program managers to help deliver on our roadmap and strategic priorities.

We want you if you are:

• Intellectually Curious. You’re comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.

• Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team.

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies.

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor.

Basic Qualifications:

• Bachelor's Degree

• At least 7 years of process, project or program management experience

• At least 5 years of people management experience

Preferred Qualifications:

• Master's Degree

• 7+ years of people management experience

• 5+ years of product or application development experience in a leadership role

• CSM, PMP, Lean, Agile or Six Sigma certification

• 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields)

• 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives.

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $226,000 - $57,900 for Director, Technology

Richmond, VA: 205,400 - 234,400 for Director, Technology

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Director, Technology (Portfolio Operations)

The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions.

In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results.

The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates.

As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes.

Responsibilities:

• Leads high performing product and business reviews of capacity, prioritization and delivery performance.

• Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs.

• Leads planning and delivery Operating Model alignment with product partners (as appropriate).

• Partners with tech, product and business leaders to align on capacity, planning to enable prioritization.

• Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization.

• Lead and develop a team of direct reports.

• Excellent problem solving, influencing skills and an organizational change agent.

• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker.

• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.

• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.

• Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed.

You will:

• Be a strategic partner and drive the results for a holistic associate experience.

• Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery.

• Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities.

• Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions.

• Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities.

• Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products.

• Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy.

• Grow and develop program managers to help deliver on our roadmap and strategic priorities.

We want you if you are:

• Intellectually Curious. You’re comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.

• Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team.

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies.

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor.

Basic Qualifications:

• Bachelor's Degree

• At least 7 years of process, project or program management experience

• At least 5 years of people management experience

Preferred Qualifications:

• Master's Degree

• 7+ years of people management experience

• 5+ years of product or application development experience in a leadership role

• CSM, PMP, Lean, Agile or Six Sigma certification

• 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields)

• 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives.

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $226,000 - $57,900 for Director, Technology

Richmond, VA: 205,400 - 234,400 for Director, Technology

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

**Specialty/Competency:** Product Innovation
**Industry/Sector:** Pharma and Life Sciences
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution. You will manage the end-to-end delivery process and collaborate with cross-functional teams to drive successful technology implementations.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Digital Architecture and Delivery team you are expected to provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by independently solving and analyzing complex problems to develop exceptional deliverables. You are expected to leverage your troubleshooting skills and knowledge of network management to support daily operations and resolve technology incidents.
Responsibilities
- Provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies
- Supervise, develop, and coach teams to deliver top-quality work
- Manage client service accounts and drive engagement workstreams
- Leverage troubleshooting skills and knowledge of network management
- Support daily operations and resolve technology incidents
- Independently solve and analyze complex problems
- Develop top-quality deliverables
- Oversee successful planning, budgeting, execution, and completion of projects
What You Must Have
- Bachelor's Degree
- 7 years of experience
What Sets You Apart
- Troubleshooting skills in Windows 10
- Experience with Microsoft Azure and Office 365
- Knowledge of TCP/IP, DHCP, and DNS configuration
- Client-facing support utilizing Microsoft technologies
- Experience with IT support ticketing systems
- Preventative maintenance services experience
- Professional communication and customer engagement
- Documenting issues and resolutions in detail
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

**Overview**
The **Media Service Technology Coordinator** oversees audiovisual and multi-media services and resources for the Institute and supports successful execution of conferences, trainings, and other events occurring at assigned conference room locations, studio, and on-location filming. The incumbent is responsible for delivering consistently exceptional customer service and high-quality multi-media services to Institute faculty and staff, as well as external partners who may be utilizing Institute event spaces. This position requires occasional evening or weekend work to support.
**Qualifications**
**EDUCATION:**
+ Associate's degree in Multi-Media Technology, Communications, Computer Science, Visual Arts, or related field required.
+ Bachelor Degree preferred.
**EXPERIENCE:**
Minimum three years of professional experience in video and multi-media production environment, gathering requirements from end users and delivering excellent customer service required.
**Benefits**
Maryland's Pay Transparency Act
In compliance with the Maryland Pay Transparency Act, Kennedy Krieger includes the wage range for all posted jobs. The wage range references the pay grade minimum and maximum full-time annualized salary, or hourly pay rate, for the position. The actual pay may depend on relevant experience, education, hours worked and/or internal equity. Not all candidates will be eligible for the upper end of the salary range. Specific wage information will be discussed during the interview process.
Benefits
Kennedy Krieger offers a comprehensive benefits package that includes medical, dental, vision, 401(k) with match, tuition reimbursement, student debt relief, childcare subsidies, dependent college tuition grants and free parking. In addition, we offer generous time off and rich professional development opportunities. All benefits are subject to eligibility requirements.More information here.
**Minimum pay range**
USD $56,157.00/Yr.
**Maximum pay range**
USD $97,597.00/Yr.
**Vacancy ID** _12316_
**Pos. Category** _Information Technology_
**Job Location : Street** _1741 Ashland Ave_
**# of Hours** _40.00_
**_Job Locations_** _US-MD-Baltimore_
**Pos. Type** _Regular Full Time_
**Department : Name** _Information Systems_
Equal Opportunity Provider & Employer M/F/Disability/ProtectedVet

**Resp & Qualifications**
**PURPOSE:**
The Director, Technology Quality is responsible for leading and managing the development, implementation, maintenance, and evaluation of quality systems and processes throughout the IT organization. This role ensures that the company meets quality standards set by regulatory and customer requirements, leveraging frameworks such as CMMI and ISO 9001. The Director, Technology Quality will work closely with various businesses and functions to ensure that quality practices are following applicable standards, regulations, and procedures.
**ESSENTIAL FUNCTIONS:**
+ Define and implement a strategy to drive adoption of service management and operational best practices. Foster continuous service delivery optimization and improvement. Develop self-auditing and compliance capabilities around ITSM procedures. Develop and implement a strategy and roadmap for organizational excellence in the application of ITSM services, procedures and tools. Successfully transforming the IT organization by delivering best practices supporting Service Management and overall Operations Service Delivery.
+ Orchestrate day to day IT operations, as it pertains to design, implementation, maintenance, operation, and continuous improvement of the IT network infrastructure and supporting End User Support Services. Service areas include voice and data networks, (wired and wireless) network engineering, installation and repair services, data centers, classroom audio visual systems, computing environments (physical, virtual and cloud), network security, system administration, virtualization, middleware, desktop support, mobile devices, printing devices, and end user support.
+ Develop and maintain strategy and approach for improving efficiency and value add of the team. Ensures organizational procedures are aligned to maintain compliance with industry standards. Act as a trusted advisor to business and technology leadership on the design and effective operations and controls.
+ Develop and implement quality policies, procedures, and objectives to ensure goals are achieved.
+ Lead and manage the Quality Assurance team, providing strategic guidance and oversight.
+ Utilize statistical analysis to identify opportunities for improvement in processes.
+ Analyze and report on quality metrics, trends, and performance.
+ Establish and maintain relationships with customers, vendors, and regulatory bodies to ensure adherence to standards.
+ Monitor supplier performance and evaluate supplier auditing processes.
+ Serve as a liaison between the organization and external parties.
+ Develop and implement quality training programs.
+ Ensure adoption of ISO 9001 standards and other relevant regulatory requirements.
+ Collaborate with IT and other departments to integrate quality management systems into business processes.
**SUPERVISORY RESPONSIBILITY:**
This position manages people.
**QUALIFICATIONS:**
**Education Level:** Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
**Experience** : 8 years Related professional experience. 3 years Management experience.
**Preferred Qualifications:**
+ Professional certification in quality management or related fields (e.g., Certified Quality Auditor, Certified Quality Engineer).
+ Experience with healthcare payor systems and processes.
+ Familiarity with other relevant standards and regulations (e.g., ISO 27001, HIPAA).
+ Master's degree.
**Knowledge, Skills and Abilities (KSAs)**
+ Ability to analyze complex operational tasks.
+ Ability to develop work flow processes for business and functional areas.
+ Ability to lead and manage cross-departmental teams.
+ Proficient in statistical analysis programs.
+ Proven track record of successful process improvement initiatives.
+ Knowledge of quality management systems and standards such as ISO 9001.
+ Excellent analytical and problem-solving skills.
+ Strong organizational and communication skills.
+ Ability to work independently and collaboratively as part of a team.
Salary Range: $149,040 - $276,656
**Salary Range Disclaimer**
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
**Department**
Cybersecurity - CISO
**Equal Employment Opportunity**
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
**Where To Apply**
Please visit our website to apply: Disc/Physical Demand**
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
**PHYSICAL DEMANDS:**
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
**Sponsorship in US**
Must be eligible to work in the U.S. without Sponsorship.
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REQNUMBER: 21202