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Job Description

Description:

Are you an awesome administrative professional with a caring and calming demeanor? Would you like to work in an organization where you’re valued for your contribution and have real work-life balance? Do you have a call to serve the senior community in our region? Read on, PACE North might be just the opportunity for you!

What is PACE North? PACE stands for P rogram of A ll Inclusive C are for the E lderly. We are a new and unique option for individuals 55 and older who qualify for nursing facility level of care and wish to remain in their homes as they age. What does that mean? We care for the elderly daily both at our state-of-the-art day center on Garfield near Hammond during regular business hours and as needed in their home. Never heard of us before. That’s okay, we’re new to the region. We began serving the elderly in 2019 and our service model is so popular it’s growing quickly!

Do we have benefits? Yes! Our full-time team members enjoy regular daytime work schedules, no scheduled weekends, plentiful PTO, and paid holidays. We also have great insurance benefits with health insurance available immediately upon hire and a 401k plan with matching contributions. Our dental insurance is free for all team members with a buy-up option if you need more.

What does an Administrative Support Clerk at PACE North do? The Administrative Support Clerk plays a pivotal role in the intake process for new participants. They support the Intake and Enrollment team by fielding incoming calls, scheduling home visits and triaging referrals for initial eligibility requirements. This position involves meticulous data management, document preparation, and direct communication with potential participants and their families. The ideal candidate will have strong organizational skills, a keen attention to detail, and a commitment to providing excellent customer service. Effective teamwork and customer service orientation, combined with problem-solving abilities and proficiency in MS Office or Google Workspace, are essential.

What qualifications should you bring to the table? We’re looking for that special person who loves serving others with a positive, professional, collaborative approach. The ideal candidate will hold a High School Diploma or equivalent, with an Associate’s degree in Healthcare Administration or a related field preferred. A valid Michigan Driver License with current auto insurance is required. We seek individuals with prior experience in healthcare or social services administrative support, and at least 1 year of experience working with frail or elderly populations. The candidate should demonstrate strong organizational skills, the ability to work independently with minimal supervision, and adaptability in managing multiple tasks. Effective teamwork and customer service orientation, combined with problem-solving abilities and proficiency in MS Office or Google Workspace, are essential!

About Enveil

Enveil is a leading data security company pioneering Privacy Enhancing Technologies (PETs). Our solutions empower organizations to securely leverage and protect sensitive data while unlocking value across boundaries. We’re a fast-growing, mission-driven company with a collaborative and innovative culture.

Position Overview

We are seeking a detail-oriented and reliable Administrative Clerk to support daily operations. This role ensures smooth office functions, accurate record-keeping, and provides administrative support to multiple departments. The ideal candidate is organized, professional, and able to multitask in a fast-paced environment.

Responsibilities

Perform clerical duties including filing, scanning, and organizing records

Manage incoming and outgoing correspondence (emails, mail, packages)

Maintain office supplies and equipment inventory

Assist with scheduling meetings, managing calendars, and coordinating logistics

Greet and assist visitors in a professional manner

Handle data entry and maintain accurate databases/spreadsheets

Support HR, finance, and operations with routine administrative tasks

Assist with company events, travel arrangements, and internal coordination

Qualifications

High school diploma or equivalent (Associate’s or higher preferred)

1–3 years of clerical or administrative experience

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Strong organizational and multitasking skills

Excellent verbal and written communication skills

Ability to work independently and as part of a team

Professional, reliable, and detail-oriented

What We Offer

Competitive salary and benefits package

Flexible work schedule (hybrid options available)

Professional growth and development opportunities

A supportive, innovative, and mission-driven workplace

This Health Information Management Data Integrity Specialist is responsible for performing duties related to maintaining the overall integrity of health information in the electronic medical record and other source systems by researching and resolving overlays. Position is responsible for answering and responding to telephone request.

Essential Functions
• Resolves of potential duplicate medical records, and any other chart corrections as applicable maximizing the quality of care.
• Responsible for coordinating and communicating with members of the clinical staff, revenue management, and information technology departments, and others as needed to facilitate chart corrections.
• Analyze and identify root cause of data discrepancies.
• Batches documents in proper order to prioritization using document types and tracking dates.
• Uses judgment when documents received from outside organizations are over the allowable scanning limit.
• Communicates when necessary with providers and office personnel for proper documentation and verification for placement into the EMR.
• Indexes each medical record document appropriately using defined data elements, assuring each document is assigned to the correct patient, account and document type.
• Review and determines proper alignment readability and correct number of documents have been scanned.
• Performs quality checks on scanned medical record documents that have been saved and review of accuracy and error resolution prior to submission to EMR.
• Provide appropriate validation of requested corrections to the medical record.
• Verifies correct patient, correct account and proper document type.
• Determines any corrections that are needed, including but not limited to, proper rearrangement relocation of incorrectly filed documents and replacement of documents deemed to be of unacceptable quality.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Minimum Education/Certifications a High School Diploma or GED required.

Minimum Work Experience 2 year or more experience in Health Information Management or Revenue Cycle setting preferred.

Ability to Analyze complex information and use problem-solving skills to determine appreciate solutions and necessary merges to protect the integrity of the EMPI.

Excellent verbal and communications skills strong customer service skills. Ability to be flexible, adapt well to change, and able to work as part of the team as well as independently with minimal supervision. Must work well under pressure.

Position Type/Expected Hours of Work: Must be willing to work additional coverage as needed