17,706 Collection jobs in the United States

Ready for a Life-Changing Career? Join LiveOnNY and Make a Lasting Impact

LiveOnNY is a federally designated organ procurement organization (OPO) dedicated to honoring, saving, and transforming lives through organ and tissue donation. As a member of our team, youll be part of a mission-driven nonprofit organization working alongside more than 100 hospitals to support organ and tissue donors and their familieshelping to bring the gift of life to those on the national transplant waitlist.

Serving a vibrant and diverse population of 13 million across New York City and the counties of Nassau, Suffolk, Westchester, Orange, Putnam, Dutchess, and Rockland, LiveOnNY is proud to be one of the highest-performing OPOs in the country. Over the past three years, weve seen a 70% increase in organ donationdriven by the compassion and generosity of New Yorkers.

Explore a career where your work truly matters. At LiveOnNY, youll grow professionally while helping others live on.

This is an in-office role.

The Accounting Specialist: Provides financial support services within the Financial Services area of LiveOnNY. Primarily responsible for the review of financial records to determine accuracy and completeness including all account payable, accounts receivable and collections related invoices and employee expense reports. Supports and fosters the mission of the organization and its commitments to organ and tissue donation.

• Reviews, prepares, codes and processes for payment all invoices including those from the organ donor functions.
• Matches all non-donor related invoices with appropriate purchase requisition and packing slip or other form of receipt of goods.
• Posts all coded and approved invoices to the SBT accounts payable system and maintain the SBT accounts payable system as well (customer files, reports, updates etc.
• Reviews and checks for compliance to organizational policies all documentation for employee expense reports. Accurately code and prepare all expense reports for payment in a timely manner.
• Audits expense reports and other invoices on a routine basis.
• Posts purchase requisitions in purchase requisition software. Reconciles any discrepancies and assures appropriate back up documentation is present.
• Assists in completion of other support responsibilities as assigned within the financial area.

Collections:

• Review open accounts for collection efforts
• Resolve client-billing problems
• Make collection calls as needed in a professional manner while maintaining good client relations.
• Correspond with clients to encourage payment of delinquent accounts.
• Maintain records of collection efforts
• Special projects as needed

Associate's degree (A. A.) or equivalent from two-year college

Bachelors degree preferred with 2-4 yrs related experience and/or training; or equivalent combination of education and experience.

Experience with Sage Accounting system preferred.

This is an in-office role.

LiveOnNY offers a competitive salary & comprehensive benefits package.

• 403(b) deferred annuity
• Medical/Vision/Dental
• Tuition reimbursement
• Paid time Off
• Pet Insurance
• Life Insurance
• Short and Long Term Disability Insurance
• Cellular plan discounts
• Auto Insurance discounts

Salary Range: $52,000-$64,000 annually

Reviews, prepares, codes and processes for payment all invoices including those from the organ donor functions. Matches all non-donor related invoices with appropriate purchase requisition and packing slip or other form of receipt of goods. Posts all Accounts Receivable, Specialist, Accounts Payable, Client Relations, Accounting, Healthcare

• Medical/Dental/Vision Insurance
• 401k with Company Match
• Life Insurance
• Paid Time Off! 15 days per year
• Health Savings Account with Company Match
• Paid Training
• Hybrid schedule, after in-office training/onboarding period
• On-site gym facility and walking trail

• Make outbound collection calls providing clear communication and customer service regarding collections issues to external customers and internal business partners
• Monitor outstanding account balances to determine next steps in the process
• Answer credit limit override line and approve or deny overrides
• Reconcile and resolve problems on accounts professionally, timely and courteously
• Answer inbound customer calls
• Fax missing invoices or statements upon request
• Track past due invoices

• High School Diploma or equivalent
• Minimum one year business-to-business, first party collections experience
• Full-cycle Accounts Receivable experience is preferred
• Excellent and effective verbal and written communication skills
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume
• Intermediate to advanced level Microsoft Excel

Job Description

Benefits:

• Cal Savers program
• Health insurance
• Free food & snacks

• Review accounts to discover overdue payments
• Research client information and historical data on accounts
• Communicate with clients regarding overdue accounts
• Collect payments and issue refunds
• Maintain accurate documentation of account status and collection efforts
• Report on collection activity and present to management
• Locate clients through web search, skip trace, Google or social media if unable to locate.
• Prepare regular aging reports on the status of delinquent accounts and collection efforts for management.
• Identify and suggest improvements to the collection process to increase efficiency.
• Cross train within the department.

• High school diploma/GED required, a college degree is preferred
• Previous experience as a Collection Specialist or in a similar position
• Understanding of collection techniques
• Knowledge of debt collection laws and regulations
• Familiarity with Microsoft Office, Excel, and computer databases
• Ability to work well under pressure
• Excellent communication and negotiation skills

Immediate need for a talented Collection Agent . This is a 12+ Months Contract opportunity with long-term potential and is located in Bartow Rd, Lakeland FL /San Marco Ct Orlando, FL (Remote) . Please review the job description below and contact me ASAP if you are interested.

Job ID:25-79085

Pay Range: $15 - $16/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Note- Initial Onsite training is mandatory for 90 Days then Start Remote(First location: Bartow Rd, Lakeland FL 33801 - and - Second location: San Marco Ct Orlando, FL 32819)
• Initiate contact with customers holding delinquent accounts via telephone, email, or written correspondence to discuss payment alternatives and negotiate settlements.
• Adhere to the organizations' strategic debt collection initiatives, including, payment plans and processing settlements .
• Maintain comprehensive and accurate documentation of all communications, payments, and agreements in both digital and physical formats.
• Proactively monitor accounts for late payments , follow up on payment commitments, and escalate unresolved matters as appropriate.
• Collaborate with internal departments, including customer service, sales, and accounting, to resolve disputes and respond to customer inquiries.
• Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and all pertinent regulations.
• Prepare and deliver regular reports detailing collection activity and progress to management

• Skills- Collection Agent 2- settlements 3- Fair Debt Collection Practices Act (FDCPA)
• High school diploma or equivalent required; an associate's or bachelor's degree in finance, business, or accounting is preferred.
• Previous experience in collections, especially collecting outstanding payments related to resort memberships, such as annual dues, maintenance fees, and other associated charges
• Exceptional communication, negotiation, and problem-solving skills.
• Proficiency in Microsoft Office Suite and industry-standard collection applications are desirable.
• Thorough understanding of relevant collection laws and regulations, particularly the FDCPA.
• Strong attention to detail, organizational capabilities, and the ability to perform effectively in a dynamic environment.
• Standard business hours with potential for flexibility, depending on employer needs and nature of the collections process.
• May involve independent work or collaboration within a team setting.
• This role plays a vital part in sustaining the organization's financial well-being through efficient and professional account management.

• The Collection Specialist will be responsible for applying incoming payments to the correct accounts in a timely and precise manner, contacting customers to resolve past due invoices, and negotiating payment arrangements. This role plays a vital role in maintaining the financial stability of the company by managing the timely collection of outstanding accounts receivable, support reconciliation efforts, and helps maintain strong customer relationships while minimizing bad.

• Apply incoming payments accurately and promptly to customer accounts, ensuring proper allocation and documentation.
• Monitor accounts receivable to identify overdue balances and initiate collection activities in accordance with company policies.
• Contact customers via phone, email, or written correspondence to resolve past due invoices and secure payment commitments.
• Negotiate payment arrangements and follow up to ensure adherence to agreed-upon terms.
• Maintain detailed and organized records of all collection activities, communications, and payment arrangements.
• Collaborate with internal departments to resolve billing discrepancies and disputes.
• Support month-end and year-end closing processes by providing accurate accounts receivable data and reconciliation support.
• Contribute to process improvements in collections and cash application workflows.
• Support financial projects and initiatives as assigned by the supervisor, contributing to cross-functional collaboration and timely execution.

• Working conditions are typical for an office environment
• Work requires extensive work using a computer
• Maintain seated posture/position for eight or more hours per day
• Responsibilities may require evening and weekend work in response to needs of the systems being supported

• High school diploma or equivalent.
• 0-2 years of experience in accounts receivable, collections, or cash application preferred.
• Proficient in Microsoft Excel and accounting software.
• Strong accuracy and attention to detail in data entry and payment application.
• A "get things done" and "do more with less" attitude, with a relentless focus on efficiency and results.
• Strong communication and problem-solving skills for interacting with customers and internal teams.
• Commitment to continuous learning and skillset development.

• Initiates contact with customers having delinquent accounts, determining reason and arranging for collection.
• Provides consistent, professional, courteous, and high-quality customer service.
• Performs research and updated recordkeeping of customer information.
• Maintain current and detailed collection notes.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Apply client payments via check and credit card.
• Responds to telephone inquiries and assists in resolving questions related to the customer accounts and documents accordingly.
• Responsible for the timely and accurate distribution of client invoices that are mailed each cycle.
• Maintains confidentiality of financial records.
• Daily check deposits.
• Perform other job-related duties as may be assigned.
• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
• Creates invoices according to company practices; submits invoices to customers.
• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
• Creates reports regarding the current status of customer accounts as requested.
• Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.
• Collaborates with the Collections Manager to reconcile accounts receivable on a periodic (at least bimonthly) basis.
• Generates monthly billing statements based on the general ledger.
• Copies, files, and retrieves materials for accounts receivable as needed.
• Relays changes of information to appropriate employees.
• Performs other related duties as assigned.
• Basic computer and excel experience preferred

• At least two years of related experience with collections and other miscellaneous office tasks required.
• High school diploma or equivalent required
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

• Prolonged periods sitting at a desk and working on a computer.

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)