394 Customer Service Representative jobs in Crystal Lake
Customer Service Representative
60089 Buffalo Grove, Illinois
Wabtec Corporation
Posted today
Job Viewed
Job Description
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company's new website at: .
It's not just about your career. or your job title.it's about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters.do things that haven't been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.
**Summary:** Like a CSR (Customer Service Representative) I, a CSR II provides the same core customer service support to the organization by responding to customer inquiries about product, price and lead time; accepts, verifies, enters and confirms customer orders; may process warranty and/or return orders and related reimbursements.
This position is normally filled by advancement from CSR I, or, when filled from the outside, requires prior experience. A CSR II works under general supervision and, within a framework of established procedures, is expected to perform a wide variety of general duties with only occasional instruction or assistance. Adequate performance at this level requires a knowledge of VBI's policies and procedures, and the ability to choose among alternatives in solving problems. Additionally, a CSR II should show a fair level of familiarity with Vapor products and know how to view exploded bills-of-material to determine component part numbers.
A CSR II is expected to work productively even in the absence of a supervisor or manager. Employees in this class may be called upon to resolve difficult, sensitive or more complex functions with little supervisory input. Work is normally reviewed only on completion and for overall results.
**Essential Duties and Responsibilities** include the following. Other duties may be assigned.
+ Receives, processes and verifies the accuracy of orders from customers utilizing VBI's Oracle system and customer purchase orders.
+ Knowledgeable and able to process Commercial, International and Transit & Bus/Relay orders.
+ Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
+ Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem and most appropriate solution; following up to ensure resolution.
+ Ensures and provides quality service to both internal and external customers.
**Education/Experience:**
Associates Degree or equivalent, with a minimum three to five years progressive customer service experience
Wabtec Corporation is committed to taking on the world's toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles.people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
It's not just about your career. or your job title.it's about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters.do things that haven't been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.
**Summary:** Like a CSR (Customer Service Representative) I, a CSR II provides the same core customer service support to the organization by responding to customer inquiries about product, price and lead time; accepts, verifies, enters and confirms customer orders; may process warranty and/or return orders and related reimbursements.
This position is normally filled by advancement from CSR I, or, when filled from the outside, requires prior experience. A CSR II works under general supervision and, within a framework of established procedures, is expected to perform a wide variety of general duties with only occasional instruction or assistance. Adequate performance at this level requires a knowledge of VBI's policies and procedures, and the ability to choose among alternatives in solving problems. Additionally, a CSR II should show a fair level of familiarity with Vapor products and know how to view exploded bills-of-material to determine component part numbers.
A CSR II is expected to work productively even in the absence of a supervisor or manager. Employees in this class may be called upon to resolve difficult, sensitive or more complex functions with little supervisory input. Work is normally reviewed only on completion and for overall results.
**Essential Duties and Responsibilities** include the following. Other duties may be assigned.
+ Receives, processes and verifies the accuracy of orders from customers utilizing VBI's Oracle system and customer purchase orders.
+ Knowledgeable and able to process Commercial, International and Transit & Bus/Relay orders.
+ Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
+ Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem and most appropriate solution; following up to ensure resolution.
+ Ensures and provides quality service to both internal and external customers.
**Education/Experience:**
Associates Degree or equivalent, with a minimum three to five years progressive customer service experience
Wabtec Corporation is committed to taking on the world's toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles.people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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0
customer service representative
60051 Mchenry, Illinois
Transdev
Posted today
Job Viewed
Job Description
Customer Service Representative
Transdev in Crystal Lake, IL ishiringa Customer ServiceRepresentativeto act as a liaison for our customers, providers, and client. Weare seeking friendly, customer service-oriented people who are dedicated to safety.
Transdev is proud to offer:
S: $19.00/HR
Benefits include:
+ Vacation:up to two weeks days per year
+ Holidays: 8 Standard and 4 Floating
+ Benefits: Medical, dental & vision, life insurance, 401k retirement benefits, short-term disability, and voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
+ Comprehensive understanding of policies and procedures
+ Meet or exceed established performance requirements.
+ Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
+ Other duties as required.
Qualifications:
·High School Diploma, GED or equivalent.
·Computer literate
·Excellent customer service skills.
·Ability to operate standard telephone system.
·Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven byour purpose. Transdev - the mobility company - empowers the freedom to moveevery daythanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Operations Support
Job Type: Full Time
Req ID: 5695
Pay Group: DVF
Cost Center: 55819
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
Transdev in Crystal Lake, IL ishiringa Customer ServiceRepresentativeto act as a liaison for our customers, providers, and client. Weare seeking friendly, customer service-oriented people who are dedicated to safety.
Transdev is proud to offer:
S: $19.00/HR
Benefits include:
+ Vacation:up to two weeks days per year
+ Holidays: 8 Standard and 4 Floating
+ Benefits: Medical, dental & vision, life insurance, 401k retirement benefits, short-term disability, and voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
+ Comprehensive understanding of policies and procedures
+ Meet or exceed established performance requirements.
+ Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
+ Other duties as required.
Qualifications:
·High School Diploma, GED or equivalent.
·Computer literate
·Excellent customer service skills.
·Ability to operate standard telephone system.
·Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven byour purpose. Transdev - the mobility company - empowers the freedom to moveevery daythanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Operations Support
Job Type: Full Time
Req ID: 5695
Pay Group: DVF
Cost Center: 55819
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.
View Now
1
Customer Service Representative
60120 Elgin, Illinois
Teledyne
Posted today
Job Viewed
Job Description
**Be visionary**
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
Teledyne LeCroy Inc. ( ), is a world-leading designer, manufacturer & distributor of high-speed electronic equipment located in Chestnut Ridge, NY (Rockland County). We are currently looking for a **Full-Time Order Entry Service Representative** with knowledge of international shipping to join our order management team. In this support position, the right candidate will interact with our internal and external customers via email.
**Responsibilities include:**
+ Entering orders into an ERP booking system
+ Proofs all orders for accuracy & release by the end of each business day
+ Print & e-mails sales order acknowledgements to customers and appropriate sales engineer
+ Resolving order discrepancies
+ Prepares formal quotations & or proposals as requested by sales engineers & customers
+ Enters and tracks quotations within salesforce database
+ Engaging in heavy customer contact via email
+ Ensures all proper paperwork is filed in each order folder
+ Maintain excellent customer service to internal customer's via-email.
+ Periodically update required spreadsheets.
+ Checks multiple customer portals along with customer support box for new purchase orders throughout the day
+ Answers inbound calls on published sales phone line and assist or route customers to appropriate.
**Education and experience:**
+ Previous customer service experience
+ Proficiency with e-mail required; excellent skills in Excel, data entry, and Microsoft Word
+ Understanding of various payment terms
+ Experience in similar manufacturing environments
+ Knowledge or experience with lead times for products
+ Experience with shipping to foreign countries preferred
+ Must be detail oriented with ability to multi-task activities, work autonomously and proactively seek resolutions to open items
**Salary Range:**
$47,000.00-$62,700.000
**Pay Transparency**
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
Teledyne LeCroy Inc. ( ), is a world-leading designer, manufacturer & distributor of high-speed electronic equipment located in Chestnut Ridge, NY (Rockland County). We are currently looking for a **Full-Time Order Entry Service Representative** with knowledge of international shipping to join our order management team. In this support position, the right candidate will interact with our internal and external customers via email.
**Responsibilities include:**
+ Entering orders into an ERP booking system
+ Proofs all orders for accuracy & release by the end of each business day
+ Print & e-mails sales order acknowledgements to customers and appropriate sales engineer
+ Resolving order discrepancies
+ Prepares formal quotations & or proposals as requested by sales engineers & customers
+ Enters and tracks quotations within salesforce database
+ Engaging in heavy customer contact via email
+ Ensures all proper paperwork is filed in each order folder
+ Maintain excellent customer service to internal customer's via-email.
+ Periodically update required spreadsheets.
+ Checks multiple customer portals along with customer support box for new purchase orders throughout the day
+ Answers inbound calls on published sales phone line and assist or route customers to appropriate.
**Education and experience:**
+ Previous customer service experience
+ Proficiency with e-mail required; excellent skills in Excel, data entry, and Microsoft Word
+ Understanding of various payment terms
+ Experience in similar manufacturing environments
+ Knowledge or experience with lead times for products
+ Experience with shipping to foreign countries preferred
+ Must be detail oriented with ability to multi-task activities, work autonomously and proactively seek resolutions to open items
**Salary Range:**
$47,000.00-$62,700.000
**Pay Transparency**
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
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2
Customer Service Representative
60103 Bartlett, Illinois
Sysco
Posted today
Job Viewed
Job Description
**JOB SUMMARY**
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
**RESPONSIBILITIES**
+ Answer all incoming concerns/needs from all customers
+ Key pick-up request, Handle transportation/routing on delivery questions
+ Process will-call orders
+ Provide customers with invoice copies.
+ Process credits
+ Maintaining Call list
+ Monitor orders before the cut-off
+ Communicate regularly with the AE (account executives) and customers.
+ Manage the same-day deliveries for OPCO (operating company)
+ Perform other duties as directed by Supervisor.
**QUALIFICATIONS**
**Education**
+ High school diploma or equivalent.
**Experience**
+ 1 year prior outside foodservice sales coordination or customer support experience
+ Preferred: Previous call center experience
**Professional Skills**
+ Strong telephone communication skills
+ Able to work in a fast pace environment
+ Ability to sit and work at a PC for extended periods
+ Proficient in MS Office
#LI-DF1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
**RESPONSIBILITIES**
+ Answer all incoming concerns/needs from all customers
+ Key pick-up request, Handle transportation/routing on delivery questions
+ Process will-call orders
+ Provide customers with invoice copies.
+ Process credits
+ Maintaining Call list
+ Monitor orders before the cut-off
+ Communicate regularly with the AE (account executives) and customers.
+ Manage the same-day deliveries for OPCO (operating company)
+ Perform other duties as directed by Supervisor.
**QUALIFICATIONS**
**Education**
+ High school diploma or equivalent.
**Experience**
+ 1 year prior outside foodservice sales coordination or customer support experience
+ Preferred: Previous call center experience
**Professional Skills**
+ Strong telephone communication skills
+ Able to work in a fast pace environment
+ Ability to sit and work at a PC for extended periods
+ Proficient in MS Office
#LI-DF1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
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3
Customer Service Representative
60120 Elgin, Illinois
Waste Connections
Posted today
Job Viewed
Job Description
**Groot** has an immediate opening for a **Bilingual Customer Service Rep.** in Elgin, Illinois.
Our **Customer Service Rep** will work directly with the Customer Service Supervisor to field calls from customers and work to resolve problems they raise concerning service or billing. We seek individuals with a leadership mentality and desire to grow with promotional opportunities in this role.
**Groot offers:**
+ Competitive Compensation.
+ Benefits Plans - Flexible Spending Accounts and Health Savings Account options.
+ Generous matching 401(K) and Paid Time Off.
**Schedule:** 8:00am-5:00pm.
Monday-Friday with 1-2 required Saturdays per month.
**Benefits:** We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401(K), and more.
**Duties and Responsibilities:**
+ Talks with customers by phone or in person and receives orders for installation, turn on, discontinuance, or change in service.
+ Effectively communicates issues, needs and opportunities with customer service employees and other managers & solicits sale of new or additional services.
+ Works in conjunction with other departments to resolve customer disputes.
+ Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders.
+ Take payments, bank deposits, key word orders, keys production paperwork and general office duties.
+ Delivers services to customers in a manner that promotes goodwill.
**Requirements:**
+ Experience with Microsoft Word, Excel and E-Mail.
+ Proficient in 10-key, keyboarding, and typing skills a must.
+ Excellent verbal communications skills.
The salary range for this position is $17 to $19.50 per hour depending on experience.
_Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._
Our **Customer Service Rep** will work directly with the Customer Service Supervisor to field calls from customers and work to resolve problems they raise concerning service or billing. We seek individuals with a leadership mentality and desire to grow with promotional opportunities in this role.
**Groot offers:**
+ Competitive Compensation.
+ Benefits Plans - Flexible Spending Accounts and Health Savings Account options.
+ Generous matching 401(K) and Paid Time Off.
**Schedule:** 8:00am-5:00pm.
Monday-Friday with 1-2 required Saturdays per month.
**Benefits:** We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401(K), and more.
**Duties and Responsibilities:**
+ Talks with customers by phone or in person and receives orders for installation, turn on, discontinuance, or change in service.
+ Effectively communicates issues, needs and opportunities with customer service employees and other managers & solicits sale of new or additional services.
+ Works in conjunction with other departments to resolve customer disputes.
+ Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders.
+ Take payments, bank deposits, key word orders, keys production paperwork and general office duties.
+ Delivers services to customers in a manner that promotes goodwill.
**Requirements:**
+ Experience with Microsoft Word, Excel and E-Mail.
+ Proficient in 10-key, keyboarding, and typing skills a must.
+ Excellent verbal communications skills.
The salary range for this position is $17 to $19.50 per hour depending on experience.
_Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._
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4
Customer Service Representative
60120 Elgin, Illinois
R1 RCM
Posted today
Job Viewed
Job Description
**Location: Ascension IL St. Joseph Hospital Elgin**
**Shift Hours: PRN, as needed**
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working in Patient Registration (Customer Service):**
+ Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
+ Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
**Requirements:**
+ High School Diploma or GED
+ Excellent customer service experience
For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
**Shift Hours: PRN, as needed**
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working in Patient Registration (Customer Service):**
+ Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
+ Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
**Requirements:**
+ High School Diploma or GED
+ Excellent customer service experience
For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
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5
Alterations Customer Service Representative
60159 Schaumburg, Illinois
David's Bridal, LLC.
Posted 8 days ago
Job Viewed
Job Description
BEST. JOB. EVER!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
Essential Job Functions:
Physical Demands:
Education & Credentials:
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver five-star customer experience.
- Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alterations services and personalization options.
- Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
- Maintain high dress code standards as required by the Dress Code policy.
- Greet and escort all alterations customers to and from alterations for appointments.
- Press, steam, and spot clean all merchandise.
- Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
- Build long-term relationships to meet and exceed customer satisfaction and loyalty.
- Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
- Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
- Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
- Maintains a clean and well-organized alterations room.
- Performs duties and tasks as assigned by store management.
Physical Demands:
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.
Education & Credentials:
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment.
- Prior sewing experience is helpful.
- Prior experience with computerized POS (Point of Sale) system
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
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6
Manufacturing Customer Service Representative
60172 Roselle, Illinois
Tekpro Services
Posted 14 days ago
Job Viewed
Job Description
TekPro is a recruiting firm that places professional and technical talent with modern manufacturing companies throughout the Chicagoland area. Our client is looking for a seasoned customer service professional to service an excellent customer base in the aerospace, automotive, and mobile hydraulic components fields. They were honored as one of Chicago's Best and Brightest companies to work for in 2017 and Industry Week Best Plant in 2015, and are known for having excellent benefits, a positive culture, new technology, and modern facilities. See below for the job details! Customer Service RepresentativeLocation: Onsite in Hanover Park (this is not a remote position)Schedule: Mon-Fri 8am-5pmRequirementsKnowledge in Windows based computer systems.Proficient in Microsoft Office, i.e. Outlook, Excel and WordOpen to learning proprietary software programs for Camcraft (Epicor (preferred), IQS & sharepoint) and customers.Proficient in verbal and email communication, working as the liaison between the company and customers.Understanding of production helpful in working towards customer's needs and involving other departments as needed.Detail and numbers oriented.Great communication skills over the phone and in person.Organized in completing projects and time management.Order entry.Forecast entry.Quote entry.Job entry.Customer entry.Part entry.RMA processing.Customer Logistics.
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7
Customer Service Representative - Corporate
60015 Deerfield, Illinois
Wolters Kluwer
Posted today
Job Viewed
Job Description
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
**Who We Are: Wolters Kluwer: The world is a big place, find your place here. ( We Offer: **
The Customer Service Representative role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule ( _in a Wolters Kluwer office 2 days a week_ ), and amazing benefits.
**Hybrid Office Locations:** **Contact Wolters Kluwer | Wolters Kluwer ( You'll be Doing:**
As the Customer Service Representative, you will play a crucial role in supporting our customers by enhancing their experience while also supporting your team. You will handle various operational tasks and assist customers with more complex inquiries. This position offers an opportunity to further develop your skills in a dynamic and collaborative environment.
**Key Tasks: **
+ Respond to a wider range of customer inquiries via email and phone.
+ From preparation, online filings, research, estimate creation, project management, or other items as assigned to support the team.
+ Resolve moderately complex customer issues and complaints.
+ Process and verify customer orders and billing information.
+ Assist with account upgrades and changes.
+ Provide detailed product and service information.
+ Document and escalate unresolved issues as needed.
+ Participate in the training of new hires.
+ Update and maintain customer records.
+ Conduct follow-ups to ensure customer satisfaction.
+ Adhere to compliance and quality standards.
**You're a Great Fit if You Meet These** **_Requirements_** **:**
+ **1-2 years of d** **irect industry experience in the corporate & registered agent industry**
+ **50-state corporate transactional experience that includes: document retrievals,** **incorporation/formation,** **registration/qualification,** **amendments, annual/biennial reports,** **reinstatement/requalification,** **dissolution/withdrawal,** **tax clearance, address change, & merger/conversion.**
+ **Are located within 50 miles of a Wolters Kluwer office and able to work a hybrid schedule, being in the office 2-days a week.**
+ Advanced Communication: Highly effective in both verbal and written exchanges.
+ Customer Insight: Deep understanding of customer behavior and needs.
+ Complex Problem-Solving: Ability to resolve advanced issues with innovative solutions.
+ Analytical Skills: Strong ability to analyze data and provide actionable insights.
+ Leadership: Capable of mentoring junior associates and leading by example.
+ CRM Expertise: Proficient in advanced use of CRM and other support software.
+ Process Improvement: Skilled in optimizing customer service operations.
+ Industry Knowledge: Updated knowledge of relevant industry trends.
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference
**Additional Information:**
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
**The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $45,100 - $61,700
This role is eligible for Bonus.
**Additional Information** :
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
**Who We Are: Wolters Kluwer: The world is a big place, find your place here. ( We Offer: **
The Customer Service Representative role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule ( _in a Wolters Kluwer office 2 days a week_ ), and amazing benefits.
**Hybrid Office Locations:** **Contact Wolters Kluwer | Wolters Kluwer ( You'll be Doing:**
As the Customer Service Representative, you will play a crucial role in supporting our customers by enhancing their experience while also supporting your team. You will handle various operational tasks and assist customers with more complex inquiries. This position offers an opportunity to further develop your skills in a dynamic and collaborative environment.
**Key Tasks: **
+ Respond to a wider range of customer inquiries via email and phone.
+ From preparation, online filings, research, estimate creation, project management, or other items as assigned to support the team.
+ Resolve moderately complex customer issues and complaints.
+ Process and verify customer orders and billing information.
+ Assist with account upgrades and changes.
+ Provide detailed product and service information.
+ Document and escalate unresolved issues as needed.
+ Participate in the training of new hires.
+ Update and maintain customer records.
+ Conduct follow-ups to ensure customer satisfaction.
+ Adhere to compliance and quality standards.
**You're a Great Fit if You Meet These** **_Requirements_** **:**
+ **1-2 years of d** **irect industry experience in the corporate & registered agent industry**
+ **50-state corporate transactional experience that includes: document retrievals,** **incorporation/formation,** **registration/qualification,** **amendments, annual/biennial reports,** **reinstatement/requalification,** **dissolution/withdrawal,** **tax clearance, address change, & merger/conversion.**
+ **Are located within 50 miles of a Wolters Kluwer office and able to work a hybrid schedule, being in the office 2-days a week.**
+ Advanced Communication: Highly effective in both verbal and written exchanges.
+ Customer Insight: Deep understanding of customer behavior and needs.
+ Complex Problem-Solving: Ability to resolve advanced issues with innovative solutions.
+ Analytical Skills: Strong ability to analyze data and provide actionable insights.
+ Leadership: Capable of mentoring junior associates and leading by example.
+ CRM Expertise: Proficient in advanced use of CRM and other support software.
+ Process Improvement: Skilled in optimizing customer service operations.
+ Industry Knowledge: Updated knowledge of relevant industry trends.
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference
**Additional Information:**
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
**The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $45,100 - $61,700
This role is eligible for Bonus.
**Additional Information** :
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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8