281 Customer Service jobs in Nashville

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.

**Job Description:**
Working remotely from a home office, the Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual Schools employees and customers with exceptional support and training? All members of the School and Application Support Help Desk Team help facilitate school-based employees' ability to enhance the educational experience of students. The Customer Service Analyst provides consistent, professional, courteous, and complete support for all school-based staff, corporate staff, and customers, by handling inbound calls to the School and Application Support Help Desk and assisting our staff and customers to evolve their understanding of our program and Education Management Systems? The Customer Service Analyst will be responsible for answering inbound calls throughout their daily shift from 9:00 am EST - 6:00 pm EST and monitor agent activity in the evenings. Calls often require research and follow up to fully resolve the issue. Research is aided by prior experience, SalesForce call flows, Connexus Help, Guides, and other materials. The Customer Service Analyst is responsible and held accountable for finding answers to callers' questions and facilitating resolution of an issue. We cover a wide range of issues to be handled, including, but not limited to, Pearson Virtual Schools, school year cycle, data, and school procedures? The Customer Service Analyst will take on various other tasks as assigned by Leadership.
**Responsibilities:**
+ Handle inbound calls professionally, accurately, consistently, and efficiently
+ Work to problem solve issues that are called in or assigned, until the issue is resolved
+ Transfer inbound calls to the appropriate staff when applicable
+ Work with IssueAware tickets (those assigned and those created), SalesForce, and other programs as needed to track and resolve issues
+ Develop and maintain an in-depth expertise in Connexus, Pearson Connexus, third party resources, and school year cycle tasks to support teachers and school staff
+ Complete various projects such as meeting presentations or customer service training reviews as defined by Leadership
+ Work collaboratively as a member of the Technical Enablement Support team, with schools and other corporate departments such as Instructional Program Development, Connexus Management, Software Development, and Operations Departments
+ Take a lead role in at least one project planning area (School Representatives Lead. Salesforce, etc.)
**Qualifications:**
+ Degree in Education, Education Technology, or a related field required - Prior Experience with Pearson Virtual Schools can substitute for this requirement
+ Prior experience working within a Pearson Virtual Schools?supported school or program?
+ Familiarity with the Learning Management Systems (Pearson Connexus, or GradPoint)
+ Exceptional phone manners and customer-service skills
+ Clear verbal and written communications
+ Effective and consistent interpersonal skills?
+ Positive attitude with a customer-focused approach
+ High degree of adaptability and flexibility
+ Commitment to a regular schedule with hours from 9:00 am EST - 6:00 pm EST following break protocols as outlined by the employee handbook.
+ Demonstrated ability to work well in fast-paced environment?
+ Ability to multi-task and respond to change
+ Team player track record and commitment to a group-oriented approach?
+ Technologically proficient (especially with Microsoft OS, MS Office, and Google Applications)
+ Help Desk queue agent experience is preferred
_Applications will be accepted through 25th July 2025. This window may be extended depending on business needs._
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Infrastructure and Cloud Operations
**Job Family:** TECHNOLOGY
**Organization:** Virtual Learning
**Schedule:** FULL_TIME
**Workplace Type:** Remote
**Req ID:** 20347
#location

Join Tennessee Oncology

Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established in 1976 in Nashville, Tennessee Oncology's mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.

We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description

The Customer Service Operator/Patient Service Representative provides medical office support by functioning as the primary resource for answering multiple incoming telephone lines, connecting callers to the appropriate office personnel, and routing messages as needed.

• Answers all incoming calls in a prompt, courteous and professional manner.
• Routes calls and messages appropriately, offering voice mail, paging or redirection of calls as needed.
• Follows standard operating procedures (SOPs) for obtaining pertinent information depending on nature of call.
• Presents a personable, resourceful approach to problem solving, as well as support and help to all callers.
• Greets patients/visitors and aids as appropriate.
• Distributes simple outbound correspondence or copies of records, as necessary.
• Demonstrates excellent customer service.
• Responds promptly to patient, physician, and clinical requests.

Knowledge, Skills & Abilities:

• Knowledge of medical terminology.
• Ability to use multi-line phone system, including transferring calls and paging.
• Ability to communicate clearly and professionally to callers and patients.
• Ability to remain calm and defuse irate callers and patient by collaborating with them to identify concerns and properly direct calls.
• Ability to maintain confidentiality and exercise independent discretion and judgment.
• Ability to multi-task; enjoy fast-paced office with constantly changing demands while maintaining a positive outlook.

Education & Experience:

• High School Diploma or Equivalent.
• Must be highly proficient in Microsoft Word, Outlook, and Excel, PowerPoint.
• Experience in the operation of multiple telephone lines/switchboard/console.