49,820 Pharmacy jobs in the United States

Patient Care Coordinator - Pharmacy

Plain City, Ohio MLM Hearing, LLC

Posted today

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Job Description

Job Title: Patient Care Coordinator Supervisor: Regional Director

Position Summary

The Patient Care Coordinator (PCC) is the first point of contact and demonstrates professionalism by using a patient centered approach of building trust, meeting needs, and delivering solutions through recognizing the needs and opportunities that exists while coordinating all clinic and patient support services within their specific clinic location(s). The PCC screens the patient to determine how we can best help them.

Essential Duties and Responsibilities:

Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.

Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment.

Schedule and confirm appointments and conduct outbound retention calls to patients.

Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office.

Check patients in and out, collect and record payments, track revenue and accounting activities to include: petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.

Education and Experience Requirements :

High school diploma; Associates degree in administrative, accounting, sales or customer-oriented field or equivalent work experience.

A minimum of 2 years office management experience in a customer driven industry.

Required Skills:

Strong computer skills

Experience with word processing and database software.

Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population. This includes listening, sales and problem-solving skills.

Excellent oral and written communication skills.

Basic understanding of accounting procedures and good math aptitude.

Strong customer service orientation.

Excellent organizational skills.

Ability to manage multiple tasks within strict deadlines.

Ability to input and track sales revenues and balance accounts daily and monthly.

Detail oriented.

Front desk medical/sales field experience and/or knowledge of procedures desirable.

Physical Demands:

Ability to handle a busy office with interruptions, calls, walk-ins and direct the flow of the office with efficiency and grace.

Must be able to pick up after an interruption to complete tasks that require focus.

Must be able to lift boxes up to 20 pounds.

Job Type: Full-time

Benefits:



~401(k)

~401(k) matching

~ Dental insurance

~ Health insurance

~ Paid time off





Work Location: In person
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Patient Care Coordinator - Pharmacy

Uniontown, Pennsylvania MLM Hearing, LLC

Posted today

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Job Description

Job Title: Patient Care Coordinator Supervisor: Regional Director



Candidate must be able to commute to Uniontown, Pa 3 days a week and Waynesburg, Pa 2 days a week



Position Summary



The Patient Care Coordinator (PCC) is the first point of contact and demonstrates professionalism by using a patient centered approach of building trust, meeting needs, and delivering solutions through recognizing the needs and opportunities that exists while coordinating all clinic and patient support services within their specific clinic location(s). The PCC screens the patient to determine how we can best help them.



Essential Duties and Responsibilities:

Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.

Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment.

Schedule and confirm appointments and conduct outbound retention calls to patients.

Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office.

Check patients in and out, collect and record payments, track revenue and accounting activities to include: petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.



Education and Experience Requirements :

High school diploma; Associates degree in administrative, accounting, sales or customer-oriented field or equivalent work experience.

A minimum of 2 years office management experience in a customer driven industry.



Required Skills:

Strong computer skills

Experience with word processing and database software.

Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population. This includes listening, sales and problem-solving skills.

Excellent oral and written communication skills.

Basic understanding of accounting procedures and good math aptitude.

Strong customer service orientation.

Excellent organizational skills.

Ability to manage multiple tasks within strict deadlines.

Ability to input and track sales revenues and balance accounts daily and monthly.

Detail oriented.

Front desk medical/sales field experience and/or knowledge of procedures desirable.



Physical Demands:

Ability to handle a busy office with interruptions, calls, walk-ins and direct the flow of the office with efficiency and grace.

Must be able to pick up after an interruption to complete tasks that require focus.

Must be able to lift boxes up to 20 pounds.



Job Type :

Full-time



Benefits :

~401(k)

~ Dental insurance

~ Health insurance

~ Paid time off





Experience:

~ Customer service: 2 years (Preferred)





Ability to Commute:

~ Uniontown, PA 15401 (Required)





Work Location:

In person

Uniontown, Pa 3 days a week and Waynesburg, Pa 2 days a week



Job Type:

Full-time



Benefits:

~401(k)

~ Dental insurance

~ Health insurance

~ Paid time off

~ Vision insurance
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Patient Care Coordinator - Pharmacy

Rifle, Colorado MLM Hearing, LLC

Posted today

Job Viewed

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Job Description

Job description: Job description:

Job Title: Patient Care Coordinator

Supervisor: Regional Vice-President

Location: Rifle, CO

Position Summary

The Patient Care Coordinator (PCC) is the first point of contact and demonstrates professionalism by using a patient centered approach of building trust, meeting needs, and delivering solutions through recognizing the needs and opportunities that exists while coordinating all clinic and patient support services within their specific clinic location(s).

The person screens the patient to determine how we can best help them. They respond to questions regarding advertising promotions, learns to recognize potential “leads” and facilitate smooth patient flow and services to the patient. They support the clinical and home office staff by serving as the lead resource for office management including scheduling appointments, handling administrative and financial processing, petty cash, insurance claim processing and follow-up, inventory tracking, and record-keeping. PCC’s demonstrate excellent patient care and work with the home office marketing team to coordinate events, outreach, and other growth-generating activities, including the incorporation of telemarketing and patient retention calls as needed.

The PCC will be required to travel to clinics that may be about 2 hours away 2 days a month, travel allowance will be considered.

Essential Duties and Responsibilities:

Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.

Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment.

Schedule and confirm appointments and conduct outbound retention calls to patients.

Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office.

Check patients in and out, collect and record payments, track revenue and accounting activities to include: petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.

Maintain all daily, weekly and monthly reports and tracking documents. Respond to home office requests in a timely manner.

Verify patient information, billing/insurance data, collect and process documentation and maintain patient charts to include the filing of all patient records.

Work with insurance and workers compensation agencies to facilitate authorizations and benefit verification.

Responsible for a variety of administrative tasks such as typing, filing, office supply inventory, and mail.

Verify the status of and checking in hearing aids and repairs and track/maintain product inventory.

Work with the hearing care provider on grassroots marketing efforts that may include compiling physician packets, coordinating educational seminars, and sending recall letters.

Track marketing calls and inquiries from initial contact through the point of sale

Responsible to open and close the office on a daily basis and ensure the reception area is well maintained.

Training support for other location front office staff, as may be appropriate.

Education and Experience Requirements:

A minimum of 2 years office management experience in a customer driven industry is a plus.

High school diploma or equivalent (GED)

Required Skills:

Strong computer skills

Experience with word processing and database software.

Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population. This includes listening, sales and problem-solving skills.

Excellent oral and written communication skills.

Basic understanding of accounting procedures and good math aptitude.

Strong customer service orientation.

Excellent organizational skills.

Ability to manage multiple tasks within strict deadlines.

Ability to input and track sales revenues and balance accounts daily and monthly.

Detail oriented.

Front desk medical/sales field experience and/or knowledge of procedures desirable.

Physical Demands:

Ability to handle a busy office with interruptions, calls, walk-ins and direct the flow of the office with efficiency and grace.

Must be able to pick up after an interruption to complete tasks that require focus.

Must be able to lift boxes up to 20 pounds.

Job Type: Full-time

Pay: $16.00 - $20.00 an hour

Benefits:

~401(k) matching



Schedule:

~8 hour shift



Job Type: Full-time

Benefits:

~ Medical

~ Dental

~ Vision

~401(k) matching



Experience:

~ Office management: 1 year (Preferred)



Job Type: Full-time
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Patient Care Coordinator - Pharmacy

Torrance, California Premier Infusion and Healthcare Services, Inc.

Posted today

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Job Description

Come Join the Premier Infusion & Healthcare Family! Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.



PREMIER BENEFITS - For FULL TIME Employees:

● Quarterly Bonus Opportunities

● Medical, Dental & Vision Insurance

● Employer Paid Life Insurance

● Short Term / Long Term Disability Insurance

● Paid Holidays

● Employee Assistance Programs

● Responsible for planning and coordinating home care services for patients referred to the Organization, which includes establishing and maintaining the patient’s plan of care, establishing and maintaining positive relationships with customers and related referral sources, patients, family members and others.



Clinical Supervisor / Director of Patient Care Services



Scope of Supervision

Evaluates hospitalized patients referred for home care.

Coordinates home care services for patients

Consults with physicians, nurses, social workers, discharge planners and other disciplines to establish a coordinated home plan of care, and ensures a seamless transition to home care.

Interviews the patient, family, and caregiver and discusses the home situation, current needs, and any psychosocial factors that are relevant to the plan of care.

Completes referral information that includes intake data, essential background information, hospital course, and the plan of care.

Maintains liaison relationship with hospital and insurance personnel, providing information and education on Organization services, coverage issues and related areas.

Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to patient care provider and/or managed care Case Managers.

Participates in patient care conferences and in-services.

Collects and maintains statistical data on all referrals and submits them regularly as required.

Establishes and maintains positive working relationships with current and potential customer’s.

Promptly responds to customer’s requests and concerns.

Assists in building community, customer, payer and patient perceptions of Premier Infusion as a high quality provider of services.

Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Premier Infusion.

Participates in surveys conducted by authorized inspection agencies.

Participate in the Performance Improvement program as requested by the Performance Improvement Coordinator.

Participate in in-service education programs provided by the Agency.

Effective interpersonal, time management and organizational skills.

Demonstrates an ability to work with other health care clinicians and development of home plan of care.

Self-directed and able to work with minimal supervision.

Computer skills that include word processing, and efficient use of the internet and e-mail.

Minimum of two (2) years experience, in any healthcare field.

Prior experience in a pharmacy or home health company is of benefit.

It is the policy of Premier Infusion & HealthCare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & HealthCare Services will provide reasonable accommodations for qualified individuals with disabilities.
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Patient Care Coordinator - Pharmacy

Medina, Ohio MLM Hearing, LLC

Posted today

Job Viewed

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Job Description

Job Title: Patient Care Coordinator

Supervisor: Regional Director



Salary: $17.00 - $0.00 an hour - Plus monthly bonus



Position Summary

The Patient Care Coordinator (PCC) is the first point of contact and demonstrates professionalism by using a patient centered approach of building trust, meeting needs, and delivering solutions through recognizing the needs and opportunities that exists while coordinating all clinic and patient support services within their specific clinic location(s). The PCC screens the patient to determine how we can best help them.



Essential Duties and Responsibilities:

Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.

Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment.

Schedule and confirm appointments and conduct outbound retention calls to patients.

Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office.

Check patients in and out, collect and record payments, track revenue and accounting activities to include: petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.



Education and Experience Requirements :

High school diploma; Associates degree in administrative, accounting, sales or customer-oriented field or equivalent work experience.

A minimum of 2 years office management experience in a customer driven industry.



Required Skills:

Strong computer skills

Experience with word processing and database software.

Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population. This includes listening, sales and problem-solving skills.

Excellent oral and written communication skills.

Basic understanding of accounting procedures and good math aptitude.

Strong customer service orientation.

Excellent organizational skills.

Ability to manage multiple tasks within strict deadlines.

Ability to input and track sales revenues and balance accounts daily and monthly.

Detail oriented.

Front desk medical/sales field experience and/or knowledge of procedures desirable.



Physical Demands:

Ability to handle a busy office with interruptions, calls, walk-ins and direct the flow of the office with efficiency and grace.

Must be able to pick up after an interruption to complete tasks that require focus.

Must be able to lift boxes up to 20 pounds.



Job Type:

Full-time 32- 40 hours a week



Salary: $1 .00 - 20.00 an hour - Plus monthly bonus



Benefits:

~401(k)

~ Dental insurance

~ Health insurance

~ Paid time off





Schedule:

~8 hour shift

~ Monday to Friday





Work Location :

In person - Medina, OH
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Pharmacy Patient Care Coordinator, Rx Partners

15017 Bridgeville, Pennsylvania UPMC

Posted 16 days ago

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Job Description

UPMC Rx Partners is looking for a full time Pharmacy Patient Care Coordinator to join their dedicated team!
The Pharmacy Patient Care Coord. provides care to patients within the UPMC Health System by primarily assisting with data entry tasks and ancillary, supportive and clinical tasks while under the direct supervision of a licensed pharmacist. The Pharmacy Patient Care Coord. services are provided in compliance with Department of Health, ACHC State Board of Pharmacy regulations and other accrediting bodies.
This role will work rotating daylight and evening shifts, as well as potential rotating weekend shifts.
UPMC offers a generous benefits package, an expansive total rewards package, opportunity to grow your career and much more. Apply today!
Responsibilities
+ Process refills and patient inquiries in accordance with all governing regulatory agencies including but not limited to ACHC, and state board of pharmacy under the supervision of a pharmacist.
+ Provide excellent internal and external customer service to achieve optimal patient satisfaction scores.
+ Act as a conduit of information between the pharmacy, operations and clinical staff.
+ Interface with other departments and identify documentation to support accreditation standards.
+ Complete standard assessments according to accreditation guidelines.
+ Maintain or exceed designated quality and production standards of the pharmacy department.
+ Report clinical issues and concerns to a pharmacist.
+ Participates in staff meetings that occur 1-2 times a month, as well as any pharmaceutical educational in-services provided.
+ Communicates verbally with patients, caregivers and other staff members to obtain and document patient medication inventory as well as patient assessment data and follow-up for pharmacist review.
+ Assists in timely preparation of all pharmacy assessment and documentation including prescription labels, safety assessments and medication profiles.
+ Entering of patient data into system, management of electronic prescriptions and prescription refills, attachment of documents to patient's profile, adding and maintaining the prescriber database in the system and adding drug orders/drug setup into the patient's medical record.
+ Provide and receive information via telephone, fax, email or written to/from referral sources, personnel, and patients. Refer all drug information questions to pharmacists.
+ *Performs in accordance with system-wide competencies/behaviors.
+ *Performs other duties as assigned.
Educational and Knowledge Requirements
+ HS diploma or equivalent required 2 years of pharmacy technician, and/or other related experience in a pharmacy setting required.
+ Excellent knowledge in retail pharmacy processes and/or specialty pharmacy functions preferred.
+ Excellent knowledge of medical terminology and pharmacy terminology required.
+ Thorough knowledge in MS Office and PC skills required.
+ Customer Service experience with communication via telephone and e-mail required.
+ Experience with prioritizing and multitasking required
Licenses and Certifications Notes
+ Pharmacy Technician certification is desired
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Pharmacy Customer Associate I - Patient Care Coordinator - BioPlus Specialty Pharmacy

32795 Lake Mary, Florida Elevance Health

Posted 1 day ago

Job Viewed

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Job Description

**Be Part of an Extraordinary Team**
BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.
**Title** : Pharmacy Customer Associate I
**Location:** FL-LAKE MARY, 3200 LAKE EMMA RD, STE 1000; the ideal candidate will reside within reasonable distance from this location.
**Virtual:** This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
**Shift:** We are hiring multiple shifts between the hours of 8:00am-8:00pm
The **Pharmacy Customer Associate I** is responsible for responding to basic customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions.
**How you will make an impact:**
+ Develops and maintains positive customer relations and coordinates with functions within the company to ensure customer requests are handled and resolved appropriate and in a timely manner.
+ Interacts with internal and external customers (could include subscribers, providers, group or benefit administrators, physician offices, third party representatives, and other Blue Cross Plans) to provide claims, customer service, and/or membership support.
+ Completes necessary research to provide proactive, thorough solutions.
+ Displays ownership of service requests ensuring high quality resolution and follow-thru.
+ Supports and guides the customer with their personal options and decisions and helps the customer become knowledgeable and confident about using technology, tools and resources available to them.
**Minimum Requirements:**
Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities and Experiences:**
+ Specialty Pharmacy experience preferred.
+ Call center experience preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
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Pharmacy Customer Associate II - Patient Care Coordinator II- BioPlus Specialty Pharmacy

32795 Lake Mary, Florida Elevance Health

Posted 1 day ago

Job Viewed

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Job Description

**Be Part of an Extraordinary Team**
BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.
**Title** : Pharmacy Customer Associate II
**Location:** FL-LAKE MARY, 3200 LAKE EMMA RD, STE 1000; the ideal candidate will reside within reasonable distance from this location.
**Virtual:** This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
**Shift:** We are hiring multiple shifts between the hours of 8:00am-8:00pm
The **Pharmacy Customer Associate II** is responsible for responding to moderately complex customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions.
**How you will make an impact:**
+ Develops and maintains positive customer relations and coordinates with functions within the company to ensure customer requests are handled and resolved appropriate and in a timely manner.
+ Interacts with internal and external customers (could include subscribers, providers, group or benefit administrators, physician offices, third party representatives, and other Blue Cross Plans) to provide claims, customer service, and/or membership support.
+ Responds to client issues via telephone and written correspondence regarding insurance benefits member, provider contracts, eligibility, claims, etc.
+ Completes necessary research to provide proactive, thorough solutions.
+ Displays ownership of service requests ensuring high quality resolution and follow-thru.
+ Supports and guides the customer with their personal options and decisions and helps the customer become knowledgeable and confident about using technology, tools and resources available to them.
**Minimum Requirements:**
Requires a HS diploma or equivalent and a minimum of a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities and Experiences:**
+ General knowledge of company pharmacy services, products, insurance benefits, contracts and claims preferred.
+ Specialty Pharmacy experience preferred.
+ Call center experience preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
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Requisition Patient Care Advocate/Specialty Pharmacy Technician

Flowood, Mississippi KPH Healthcare Services

Posted today

Job Viewed

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Job Description

Job Title

Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees

Job Summary: Responsible for all aspects related to entering of medication orders and customer service for patients in a call center environment.

Responsibilities
  • Responsible for accurate data entry of incoming prescriptions, if required
  • Responsible for accurate selecting billing and shipping methods for incoming patient orders
  • Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
  • Document patient reported information into TherigySTM
  • Provides resolution to customer service issues to ensure member satisfaction
  • Work with members to provide resolution to payment related issues on accounts/orders
  • Maintain and keep reasonable production as determined by supervisor
  • May assist in orienting and training new employees
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned
Qualifications

Attendance Requirements:

  • Must be available, and on-time for scheduled work shifts.
  • Must be able to work nights and weekends, as required.

Educational Requirements:

  • Minimum: High School Diploma or GED
  • Preferred: Pharmacy technician or related certification

Experience:

  • Experience in a customer service-related field
  • Preferred: 6-12 months experience as a pharmacy technician

Required (Mississippi Employees):

  • Registered with the State of Mississippi as a Pharmacy Technician

Special Conditions of Employment:

  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position

Compensation:

$ per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.

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  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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