Quality Assurance Lead

53774 Madison, Wisconsin META

Posted 1 day ago

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Job Description

Summary:

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.

Required Skills:

Quality Assurance Lead Responsibilities:

  1. Build a test-driven engineering culture that drives improvements in quality.

  2. Implement process changes to scale testing efforts across multiple products.

  3. Plan, develop and execute test coverage for multiple platforms.

  4. Identify, test, track and report KPI trends over the course of the projects.

  5. Diagnose issues, report defects, and propose regression tests to discover reoccurrences.

  6. Work with engineers and project leads to triage and prioritize issues for resolution.

  7. Own the process of creating metrics to measure and monitor product performance.

  8. Partner with Automation and Infrastructure team to leverage automation to allow better reliability and scalability.

  9. Telecommuting is permitted from anywhere in the U.S.

Minimum Qualifications:

Minimum Qualifications:

  1. Bachelor's degree (or foreign equivalent) in Computer Science, Engineering or related field and 5 years of progressive, post-baccalaureate work experience in the job offered or in a related occupation

  2. Experience must include 5 years in the following:

    1. Test planning., test designing and execution, performance and stress testing, implementing and maintaining quality test automation
    1. Debugging applications on Platform, PC, and Mobile components
    1. Coding in Python, Java, or C
    1. Building, shipping, and maintaining commercial software

Public Compensation:

$189,520/year to $215,160/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

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Quality Assurance Analyst

53774 Madison, Wisconsin ASM Research, An Accenture Federal Services Company

Posted 2 days ago

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Job Description

Participates in the quality assurance (QA) activities of a project which may include test case, requirements and design reviews. Executes test events (test plan, test scripts, schedule management, test report, test event). Documents and debriefs team members on test results.

  • Works iteratively with the business, product, and development teams through all aspects of the Systems Development Life Cycle (SDLC), including business requirements, functional specifications, integration, and regression testing using current testing methodologies and tools.

  • Identifies, logs, tracks and certifies software application problems.

  • Develops, writes, revises, and verifies software test plans and strategies.

  • Provides accurate and timely estimates for QA timelines and efforts to the QA team.

  • Creates and maintains automated testing scripts where applicable.

  • Reviews and evaluates products and services for adherence to government directives, standards and guidelines concerning quality assurance.

  • Performs risk analysis on system changes to plan test coverage.

  • Performs gap analysis to identify areas missing test coverage.

Minimum Qualifications

  • Bachelor's Degree in a related field of study or equivalent relevant experience.

  • Certified Tester -- Foundation Level (CTFL) desired

  • 0-2 years of Information Technology experience in requirements development, programming, software testing, technical writing, customer call support (Help Desk) desired.

Other Job Specific Skills

  • Knowledge of CMMI, IEEE or other software development standards

  • Experience in customer support with strong conflict resolution skills

  • Knowledge of risk identification and risk management

  • Excellent written and verbal communication skills as well as a proficiency in MS Suite; Word, Excel, and PowerPoint

  • Ability to work across multiple disciplines

  • Understanding of a development environment with defined processes.

  • Familiar with basic programming, object-oriented concepts, database basics and SQL.

  • A high level of initiative with the ability to remain calm in stressful situations.

  • Ability to work in a fast-paced environment.

  • Must be a team player.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$70k - $75k

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

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Quality Assurance Specialist

53786 Madison, Wisconsin Intermountain Health

Posted 2 days ago

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Job Description

**Job Description:**
The Quality Assurance Specialist will partner with various departments to ensure the assigned departments and associates meet all pre-determined metrics as well as other regulatory guidelines. Collaborates with the service lines business management teams to implement successful action plans that improve overall quality metrics to meet regulatory and business requirements while effectively resolving deficiency and providing excellent customer service
**Essential Functions**
+ Performs quality reviews for all associates in assigned departments by reviewing patient accounts and/or payment posting batches. Scores associate performance against predefined metrics
+ Creates documented processes to support the workflows of the department, as well as lead process improvement initiatives. Maintains organization of all training material created for the department by leveraging Intermountain tools
+ Creates and provides quality monitoring reports to the Revenue Cycle Leadership teams. Utilizes reports to partner with Revenue Cycle leadership to lead quality calibration discussions and provide suggested solutions for identified trends
+ Collaborates with multi-level Intermountain associates (includes leadership, associates, ITDS, ELPD) to customize workflows/tip sheets, Epic and revenue cycle management tool behavior, and reporting
+ Assists with training for QA caregivers
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards
+ Performs other duties as assigned
**Skills**
+ Written and Verbal Communication
+ Teamwork and Collaboration
+ Ethics
+ Conflict resolution
+ People Management
+ Time Management
+ Metrics Development
+ Quality Metrics
+ Workflow Management
+ Document Development
+ Process Improvements
+ Revenue Cycle Management (RCM)
+ Cash Management
**Physical Requirements:**
**Qualifications**
+ High school diploma or equivalent required
+ Two (2) years for back-end Revenue Cycle (payment posting, credit resolution, billing, follow-up)
+ Associate degree in related field preferred
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs.
+ Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$22.64 - $34.48
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here ( .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
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Quality Assurance Lead

53786 Madison, Wisconsin Meta

Posted 2 days ago

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Job Description

**Summary:**
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
Quality Assurance Lead Responsibilities:
1. Build a test-driven engineering culture that drives improvements in quality.
2. Implement process changes to scale testing efforts across multiple products.
3. Plan, develop and execute test coverage for multiple platforms.
4. Identify, test, track and report KPI trends over the course of the projects.
5. Diagnose issues, report defects, and propose regression tests to discover reoccurrences.
6. Work with engineers and project leads to triage and prioritize issues for resolution.
7. Own the process of creating metrics to measure and monitor product performance.
8. Partner with Automation and Infrastructure team to leverage automation to allow better reliability and scalability.
9. Telecommuting is permitted from anywhere in the U.S.
**Minimum Qualifications:**
Minimum Qualifications:
10. Bachelor's degree (or foreign equivalent) in Computer Science, Engineering or related field and 5 years of progressive, post-baccalaureate work experience in the job offered or in a related occupation
11. Experience must include 5 years in the following:
12. 1. Test planning., test designing and execution, performance and stress testing, implementing and maintaining quality test automation
13. 2. Debugging applications on Platform, PC, and Mobile components
14. 3. Coding in Python, Java, or C
15. 4. Building, shipping, and maintaining commercial software
**Public Compensation:**
$189,520/year to $215,160/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
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Quality Assurance Lead

53786 Madison, Wisconsin Meta

Posted 2 days ago

Job Viewed

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Job Description

**Summary:**
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
Quality Assurance Lead Responsibilities:
1. Build a test-driven engineering culture that drives improvements in quality.
2. Implement process changes to scale testing efforts across multiple products.
3. Plan, develop and execute test coverage for multiple platforms.
4. Identify, test, track and report KPI trends over the course of the projects.
5. Diagnose issues, report defects, and propose regression tests to discover reoccurrences.
6. Work with engineers and project leads to triage and prioritize issues for resolution.
7. Own the process of creating metrics to measure and monitor product performance.
8. Partner with Automation and Infrastructure team to leverage automation to allow better reliability and scalability.
9. Telecommuting is permitted from anywhere in the U.S.
**Minimum Qualifications:**
Minimum Qualifications:
10. Bachelor's degree (or foreign equivalent) in Computer Science, Engineering or related field and 5 years of progressive, post-baccalaureate work experience in the job offered or in a related occupation
11. Experience must include 5 years in the following:
12. 1. Test planning., test designing and execution, performance and stress testing, implementing and maintaining quality test automation
13. 2. Debugging applications on Platform, PC, and Mobile components
14. 3. Coding in Python, Java, or C
15. 4. Building, shipping, and maintaining commercial software
**Public Compensation:**
$189,520/year to $215,160/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
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Quality Assurance Specialist

53597 Waunakee, Wisconsin Actalent

Posted 2 days ago

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Job Description

Quality Assurance Specialist
Shifts available:
+ 1st, rotating 3 on/2 off/2 on/3 off; 4am-4pm
+ 3rd shift, rotating 3 on/2 off/2 on/3 off; 4pm-4am
Job Description
The QA Specialist will primarily be active on the production floor, supporting the operations team with verifications, conducting walkthroughs, and performing onsite reviews and mini audits to ensure compliance with operational standards. This role involves identifying and resolving issues, such as initiating deviations, and includes responsibilities like reviewing documents, executed batch records, cleaning records, and logbooks, as well as issuing batch records when necessary. The position demands 80-85% of time spent on the floor, with the remainder in the office. The role also requires adherence to specific gowning requirements, ranging from safety shoes to full gowning.
Responsibilities
+ Support the operations team by performing verifications and walkthroughs on the production floor.
+ Conduct onsite reviews and mini audits to ensure compliance with established standards.
+ Initiate deviations and propose solutions to identified problems.
+ Review and manage documents, including executed batch records, cleaning records, and logbooks.
+ Issue batch records as needed.
+ Comply with specific gowning requirements in designated areas.
Essential Skills
+ Experience in quality assurance within a regulated industry.
+ Familiarity with GMP, FDA, and ISO standards.
+ Proficiency in batch record review, document control, and CAPA.
+ Ability to conduct audits within the pharmaceutical sector.
Additional Skills & Qualifications
+ Bachelor's degree in any science discipline preferred.
+ For Specialist: Minimum of 2+ years of experience in a regulated industry.
+ For Sr.: Minimum of 5+ years of experience in a regulated industry.
+ For Lead: Minimum of 7+ years of experience in a regulated industry, with potential to supervise or lead.
Pay and Benefits
The pay range for this position is $ - $ /yr.
Medical, dental, 401K, vision
Workplace Type
This is a fully onsite position in Waunakee,WI.
Application Deadline
This position is anticipated to close on Sep 19, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.
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Quality Assurance Specialist

53786 Madison, Wisconsin Actalent

Posted 2 days ago

Job Viewed

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Job Description

Quality Assurance Specialist
Job Description
The QA Specialist will primarily be active on the production floor, supporting the operations team with verifications, conducting walkthroughs, and performing onsite reviews and mini audits to ensure compliance with operational standards. This role involves identifying and resolving issues, such as initiating deviations, and includes responsibilities like reviewing documents, executed batch records, cleaning records, and logbooks, as well as issuing batch records when necessary. The position demands 80-85% of time spent on the floor, with the remainder in the office. The role also requires adherence to specific gowning requirements, ranging from safety shoes to full gowning.
Responsibilities
+ Support the operations team by performing verifications and walkthroughs on the production floor.
+ Conduct onsite reviews and mini audits to ensure compliance with established standards.
+ Initiate deviations and propose solutions to identified problems.
+ Review and manage documents, including executed batch records, cleaning records, and logbooks.
+ Issue batch records as needed.
+ Comply with specific gowning requirements in designated areas.
Essential Skills
+ Experience in quality assurance within a regulated industry.
+ Familiarity with GMP, FDA, and ISO standards.
+ Proficiency in batch record review, document control, and CAPA.
+ Ability to conduct audits within the pharmaceutical sector.
Additional Skills & Qualifications
+ Bachelor's degree in any science discipline preferred.
+ For Specialist: Minimum of 2+ years of experience in a regulated industry.
+ For Sr.: Minimum of 5+ years of experience in a regulated industry.
+ For Lead: Minimum of 7+ years of experience in a regulated industry, with potential to supervise or lead.
Pay and Benefits
The pay range for this position is $ - $ /yr.
Medical, dental, 401K, vision
Workplace Type
This is a fully onsite position in Madison,WI.
Application Deadline
This position is anticipated to close on Sep 22, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.
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Quality Assurance Analyst II

53774 Madison, Wisconsin Ageatia Global Solutions

Posted 3 days ago

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Job Description

Job description:
This position is responsible for working with our existing business analyst on formalizing testing protocols for the PROTECT case management system. It will be responsible for recommending and implementing an automated testing tool in addition to assisting the current business analyst with application testing, developing test scripts and writing documentation. This position will be part of the final two years of our modernization effort and serve as a member of the core team that includes members of the existing DAIT team and other IT contractors.
PROTECT is the in-house-developed comprehensive case management system used by all 71 District Attorney offices across the State. The system is a crucial tool for the operation of the DA offices as well as State justice partners (DOT, DOT, DOC and CCAP) through various interfaces. The system is being modernized to optimize processing, performance, and security.

Required:
• t least 5 years of QA experience involving documentation and testing (manual as well as automated testing experience).
• Understanding of user-centered design principles, usability, accessibility, and interaction.
• Proven experience creating and executing test scripts; documenting issues found; and communicating with developers and other team members about the items found and steps followed.
• Experience with automated testing tools with the ability to recognize which tools work best for which environments.
• Experience with systems and processes that interact with sensitive and restricted data.
• Promote and maintain secure data and systems practices.
• Experience implementing an automated test tool from scratch, including systems analysis and team member cross-training.
• bility to learn quickly; synthesize complex information; identify key points and communicate results accurately and effectively.
• daptable to an evolving project structure and open to feedback.
• Strong communication skills, including verbal (phone/video) and written (email) with both team members (developers, business analysts) and stakeholders.
• Strong creative, problem-solving, organizational, and task management skills.

Nice to Have
• UI/UX design experience.
• Experience with UI/UX design software like
• Figma, Balsamiq, or Framer

Example Responsibilities:

1. utomated Testing
• Quickly get up to speed on the modernization project and determine which automated testing tool will work best in our environment.
• Work within the confines of the State's available product offerings.

2. Test Plans
• Work with existing business analyst on understanding the application.
• Develop test plans to execute on changes as well as regression testing.

3. Collaboration:
• Work closely with other team members to ensure the code is error free
• Communicate issues effectively to developers.

4. Documentation:
• Create testing documentation to provide clear guidelines for developers and testers to follow.

5. User Training and Support:
• Provide guidance and training materials to help users understand and navigate the testing software effectively.

6. Other:
• Communicate regularly with team members to gather design needs and share changes and reasons behind choices. Actively participate in daily scrums.
• Understand business requirements to achieve DAIT's desired outcomes, while adhering to agency policies, procedures, and compliance objectives.
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Quality Assurance Analyst II

53774 Madison, Wisconsin Technoviz

Posted 4 days ago

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Job Description

Top Required Skills & Years of Experience:

  • 4-7 years of experience in work focused on resolving data quality issues with health data
  • 4-7 years of experience data analysis/assessment using SQL queries, or similar.
  • Advanced skill in communicating in writing, orally, electronically and in person.
  • 1-3 leading a team focused on data quality (or similar) efforts.

Other required Skills:

  • 1-3 years of experience working with immunization records in either an Immunization Information System, Electronic Health Record, or similar software.
  • 1-3 years of experience in work focused on data exchange of health data (ASCII flat file, HL7, or similar formats).

Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Position is 100% remote within the state of WI

Flexible work from home options available.

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Quality Assurance Specialist, Temporary

53786 Madison, Wisconsin TTEC

Posted 2 days ago

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Job Description

Your potential has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be a part of bringing humanity to business while supporting a SHORT TERM project, typically lasting 30-180 days. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the USA says it all!
**What You'll be Doing**
Do you have a passion to help boost performance? Do you love pinpointing areas for improvement?
You'll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.
You'll report to the Quality Assurance Manager. You'll contribute to the success of the customer experience as well as the overall success of the team.
**During a Typical Day, You'll**
+ Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.
+ Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations.
+ Coordinates the logistics and conducts related audits, including sample selection, documentation, and reporting of results.
+ Facilitate periodic calibration sessions with the Customer Service department and all other areas of operations to ensure consistency in the evaluation process.
+ Assist the Quality/Training Manager and Assistant Manager with administrative functions, including developing Standard Operating Procedures (SOPs), Quality Standard Definition Document (QSDD), Quality Forms, and coordinating quality recognition programs.
+ Assist with the data and analysis of quality reports in conformance with agreed-upon formats, including developing reports when necessary.
+ Performs special projects as required, such as assisting with the development, research, and delivery of new training or other necessary duties.
+ Flexibility to perform job duties on-site, off-site, or remote, as business needs dictate
**What You Bring to the Role**
+ High school diploma or equivalent
+ 6 months or more of customer service and call center experience
+ Understanding, interpreting, and manipulating data for reporting
+ Flexibility to work any schedule as needed
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ And yes. a great compensation package!
The anticipated range is $19-20 hourly. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Quality Assurance Specialist, Temporary_
**Location:** _TX-Austin_
**Requisition ID:** _045XY_
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