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• Provide subject matter expertise on all individual training systems, to include but not limited to, Corporate Enterprise Training Activity Resource System (CeTARS), Fleet Training Management and Planning System (FLTMPS), Navy e-Learning (NeL) and other Learning Management Systems, Automating Instructional Materials (AIM), and Training Requirements Management System (TRMS) and requirements necessary to support assigned Type Commanders
• Consolidate and review training data to provide briefs and assessments of results
• Develops briefing products to support communication of analysis and assessments with senior leadership
• Assist the RRL Program team to measure the efficiency and effectiveness of RRL processes and the training developed and delivered using RRL strategies and applicable metrics
• Review individual training requirements recommendation from various stakeholder organizations and provide briefing with recommendation based on requirements of the Type Commander
• Develop and review recommendation on individual training requirements to support Enlisted career continuums of learning. Provide brief and white paper with recommendations.
• Develop assessments on impacts to Fleet and Type Commander readiness based on changes in individual training requirements. Provide brief with assessment methodology and recommendations
• Review new training content and validate against approved requirements to provide recommendations on acceptance of modernized training
• Support the development, modification, and validation of new and existing performance measures for Sailor performance, program performance, and readiness impacts. Track effectiveness metrics to help determine Return on Investment (ROI) for training improvements

JO B TITLE : E mployment Services Specialist

REPORTS TO : Director of E mployment Services

STATUS : Full-Time/ Non-Exempt

COMPENSATION : $2 7.45 Per Hour , including paid medical insurance as well as paid time off (vacation, health, & holidays)

SCHEDULE: Monday-Friday; flexibility and occasional evenings will be required

GENERAL SUMMARY : Under the direction of the Director of Employment Services, the Employment Services Specialist works both 1:1 with clients and in group settings to provide job search, case management, and placement assistance to the Center’s Trans Employment Program and LGBTQ Employment Services clients with multiple barriers to employment. The Center’s Employment Services programs offer vocational case management, placement, and referrals services, as well as retention support to participants and community partners.

The candidate should exemplify our team values which include:

• Demonstrated commitment to racial equity and inclusion

• Commitment to serve the most vulnerable (transgender/gender non-conforming people, people of color, people with disabilities, people who are marginally housed or homeless, unemployed and underemployed people, low-income people, etc.)

• Accountability and transparency

• Compassion and humility

ESSENTIAL RESPONSIBILITIES

• Provide 1:1 services for community members seeking employment with a focus on removing barriers to employment, life skills, job readiness, vocational counseling, job search, retention and/or referral to additional resources.

• Conduct assessment and intakes for individuals seeking employment services to determine program eligibility, client needs, and referrals where appropriate.

• Create Individual Employment Plan (IEP) for enrolled clients and support clients in implementing the employment plan. Support clients in assessing educational and professional qualifications and/or transferable skills, identifying appropriate short and long-term employment objectives, map out strategies for reaching employment objectives, provide corresponding job development, and support the client throughout the job search, interviewing and retention. Services may include vocational counseling, including case management, coaching on job search and career development, and resume development and interviewing skills.

• Maintain knowledge of local resources available. Assess and refer clients to internal and external resources including group activities and workshops, life skill classes, and resource referrals as necessary, including mental health, medical, legal, crisis intervention, housing, transportation, and training.

• Support group activities for job seekers. Coordinate and facilitate job search workshops and life skills classes tailored specifically for Trans/GNC/LGBTQ community members with multiple barriers to employment on a variety of topics including: resume and cover letter writing, completing employment applications, interviewing techniques, networking, effective workplace communication, and pre-job fair tips.

• Coordinate and conduct individual/group instruction through demonstration, lecture, guest speakers, cooperative learning activities, and other modalities of teaching, which address learning style differences and potential learning disabilities.

• Support career fairs and other Employment Services events, including employer engagement events, drop-in groups, workshops and other group programs.

Administrative functions:

• Maintain client files for each 1:1 client: development written IEP, ensure enrollment forms are full completed and accurate, document client contacts and/or attempted contacts, collect documentation of employment and retention, and evaluation/feedback forms. Ensure confidentiality for program participations and client files.

• Support documentation of all group activities, including collecting sign in sheets, feedback forms, curricula, contact information for speakers and presenters, and updates within Salesforce.

• Support other administrative functions of the Employment Services Program, as necessary and required, which may include data entry in Salesforce, Workforce Central, and Sharepoint, etc., shared minute taking or meeting facilitation, and/or support with statistical and written narratives.

Other Activities:

• Support strong partnerships with other Center teams/staff and collaborative agencies.

• Actively participate as a member of the Employment Services team. Support Employment Services program activities, and general Center functions as appropriate.

ESSENTIAL QUALIFICATIONS

• Cultural humility and demonstrated commitment to the transgender community; familiarity with the diversity of transgender, lesbian, gay, and bisexual identities/experiences required.

• A minimum of one year of experience in workforce development, employment services, community development, case management, or volunteer management with adults from various professional backgrounds.

• Fluency in English required, bilingual skills highly desired.

• Detail-oriented, hardworking, and able to complete paperwork accurately & in a timely manner.

• Strong presentation skills, including networking and public speaking or group facilitation.

• Understanding of local resources, local and state employment laws, and employment resources for the transgender communities.

• Strong communication and conflict resolution skills, ability to maintain confidentiality.

• Strong interpersonal relationship skills. Ability to work both independently and within a team-oriented organizational structure. Experience working collaboratively with multiple agencies.

• Strong verbal and written communications skills.

• Computer proficiency in MS Office or similar programs, understanding of concept of relational database, competent using Internet and excellent research abilities.

• Innovative and entrepreneurial approach, including solution-oriented approaches to complex issues. Ability to adapt to changing environment and priorities.

• Commitment to the mission of the San Francisco LGBT Community Center.

• Strong commitment to racial, social and economic justice, as evidenced by past/present work

• Must be able to work in a culturally diverse and fast paced environment.

• Requires flexibility in working some evenings and/or weekend hours.

WORKING CONDITIONS:

• This position is primarily office based at the Center’s 1800 Market Street location with an ability to negotiate a schedule of remote work up to a maximum of 40% time.

• Essential physical requirements

• Must be able to operate a computer and other common office machinery such as a copier/fax/printer up to eight hours/day daily.

• Must be able to remain in a stationary position for periods of several hours daily.

• Must be able to lift to 20 pounds on an occasional basis.

• Must be able to work in a shared office space with 4 or more employees in the same office with moderate levels of noise.

• Employees in this position much be able to perform these essential functions satisfactorily, and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job.

• Hours are primarily Monday – Friday with occasional need for evening or weekend work. Work schedules are negotiable within a standard 8:00 am – 7:00 pm window.

• Local travel may be required for meetings or offsite events. Out of town travel is infrequent and negotiable. No car required.

THE SF LGBT CENTER

The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

• Fostering greater opportunities for people to thrive.

• Organizing for our future.

• Celebrating our history and culture.

• Building resources to create a legacy for future generations

EQUAL OPPORTUNITY

The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability, veteran status or any other basis prohibited by statute.

Pursuant to SF Fair Chance Ordinance, we consider qualified applicants with arrest/conviction records.

APPLICATIONS (reviewed on a rolling basis)

• To Apply, please visit

• Please include a Cover Letter expressing your interest & Resume detailing your experience/qualifications

SF LGBT Community Center

1800 Market Street, San Francisco CA 94102

NO PHONE CALLS PLEASE

Location: San Francisco,California,United States

JO B TITLE : E mployment Services Specialist

REPORTS TO : Director of E mployment Services

STATUS : Full-Time/ Non-Exempt

COMPENSATION : $2 7.45 Per Hour , including paid medical insurance as well as paid time off (vacation, health, & holidays)

SCHEDULE: Monday-Friday; flexibility and occasional evenings will be required

GENERAL SUMMARY : Under the direction of the Director of Employment Services, the Employment Services Specialist works both 1:1 with clients and in group settings to provide job search, case management, and placement assistance to the Center’s Trans Employment Program and LGBTQ Employment Services clients with multiple barriers to employment. The Center’s Employment Services programs offer vocational case management, placement, and referrals services, as well as retention support to participants and community partners.

The candidate should exemplify our team values which include:

• Demonstrated commitment to racial equity and inclusion

• Commitment to serve the most vulnerable (transgender/gender non-conforming people, people of color, people with disabilities, people who are marginally housed or homeless, unemployed and underemployed people, low-income people, etc.)

• Accountability and transparency

• Compassion and humility

ESSENTIAL RESPONSIBILITIES

• Provide 1:1 services for community members seeking employment with a focus on removing barriers to employment, life skills, job readiness, vocational counseling, job search, retention and/or referral to additional resources.

• Conduct assessment and intakes for individuals seeking employment services to determine program eligibility, client needs, and referrals where appropriate.

• Create Individual Employment Plan (IEP) for enrolled clients and support clients in implementing the employment plan. Support clients in assessing educational and professional qualifications and/or transferable skills, identifying appropriate short and long-term employment objectives, map out strategies for reaching employment objectives, provide corresponding job development, and support the client throughout the job search, interviewing and retention. Services may include vocational counseling, including case management, coaching on job search and career development, and resume development and interviewing skills.

• Maintain knowledge of local resources available. Assess and refer clients to internal and external resources including group activities and workshops, life skill classes, and resource referrals as necessary, including mental health, medical, legal, crisis intervention, housing, transportation, and training.

• Support group activities for job seekers. Coordinate and facilitate job search workshops and life skills classes tailored specifically for Trans/GNC/LGBTQ community members with multiple barriers to employment on a variety of topics including: resume and cover letter writing, completing employment applications, interviewing techniques, networking, effective workplace communication, and pre-job fair tips.

• Coordinate and conduct individual/group instruction through demonstration, lecture, guest speakers, cooperative learning activities, and other modalities of teaching, which address learning style differences and potential learning disabilities.

• Support career fairs and other Employment Services events, including employer engagement events, drop-in groups, workshops and other group programs.

Administrative functions:

• Maintain client files for each 1:1 client: development written IEP, ensure enrollment forms are full completed and accurate, document client contacts and/or attempted contacts, collect documentation of employment and retention, and evaluation/feedback forms. Ensure confidentiality for program participations and client files.

• Support documentation of all group activities, including collecting sign in sheets, feedback forms, curricula, contact information for speakers and presenters, and updates within Salesforce.

• Support other administrative functions of the Employment Services Program, as necessary and required, which may include data entry in Salesforce, Workforce Central, and Sharepoint, etc., shared minute taking or meeting facilitation, and/or support with statistical and written narratives.

Other Activities:

• Support strong partnerships with other Center teams/staff and collaborative agencies.

• Actively participate as a member of the Employment Services team. Support Employment Services program activities, and general Center functions as appropriate.

ESSENTIAL QUALIFICATIONS

• Cultural humility and demonstrated commitment to the transgender community; familiarity with the diversity of transgender, lesbian, gay, and bisexual identities/experiences required.

• A minimum of one year of experience in workforce development, employment services, community development, case management, or volunteer management with adults from various professional backgrounds.

• Fluency in English required, bilingual skills highly desired.

• Detail-oriented, hardworking, and able to complete paperwork accurately & in a timely manner.

• Strong presentation skills, including networking and public speaking or group facilitation.

• Understanding of local resources, local and state employment laws, and employment resources for the transgender communities.

• Strong communication and conflict resolution skills, ability to maintain confidentiality.

• Strong interpersonal relationship skills. Ability to work both independently and within a team-oriented organizational structure. Experience working collaboratively with multiple agencies.

• Strong verbal and written communications skills.

• Computer proficiency in MS Office or similar programs, understanding of concept of relational database, competent using Internet and excellent research abilities.

• Innovative and entrepreneurial approach, including solution-oriented approaches to complex issues. Ability to adapt to changing environment and priorities.

• Commitment to the mission of the San Francisco LGBT Community Center.

• Strong commitment to racial, social and economic justice, as evidenced by past/present work

• Must be able to work in a culturally diverse and fast paced environment.

• Requires flexibility in working some evenings and/or weekend hours.

WORKING CONDITIONS:

• This position is primarily office based at the Center’s 1800 Market Street location with an ability to negotiate a schedule of remote work up to a maximum of 40% time.

• Essential physical requirements

• Must be able to operate a computer and other common office machinery such as a copier/fax/printer up to eight hours/day daily.

• Must be able to remain in a stationary position for periods of several hours daily.

• Must be able to lift to 20 pounds on an occasional basis.

• Must be able to work in a shared office space with 4 or more employees in the same office with moderate levels of noise.

• Employees in this position much be able to perform these essential functions satisfactorily, and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job.

• Hours are primarily Monday – Friday with occasional need for evening or weekend work. Work schedules are negotiable within a standard 8:00 am – 7:00 pm window.

• Local travel may be required for meetings or offsite events. Out of town travel is infrequent and negotiable. No car required.

THE SF LGBT CENTER

The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

• Fostering greater opportunities for people to thrive.

• Organizing for our future.

• Celebrating our history and culture.

• Building resources to create a legacy for future generations

EQUAL OPPORTUNITY

The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability, veteran status or any other basis prohibited by statute.

Pursuant to SF Fair Chance Ordinance, we consider qualified applicants with arrest/conviction records.

APPLICATIONS (reviewed on a rolling basis)

• To Apply, please visit

• Please include a Cover Letter expressing your interest & Resume detailing your experience/qualifications

SF LGBT Community Center

1800 Market Street, San Francisco CA 94102

NO PHONE CALLS PLEASE

JO B TITLE : E mployment Services Specialist

REPORTS TO : Director of E mployment Services

STATUS : Full-Time/ Non-Exempt

COMPENSATION : $2 7.45 Per Hour , including paid medical insurance as well as paid time off (vacation, health, & holidays)

SCHEDULE: Monday-Friday; flexibility and occasional evenings will be required

GENERAL SUMMARY : Under the direction of the Director of Employment Services, the Employment Services Specialist works both 1:1 with clients and in group settings to provide job search, case management, and placement assistance to the Center’s Trans Employment Program and LGBTQ Employment Services clients with multiple barriers to employment. The Center’s Employment Services programs offer vocational case management, placement, and referrals services, as well as retention support to participants and community partners.

The candidate should exemplify our team values which include:

• Demonstrated commitment to racial equity and inclusion

• Commitment to serve the most vulnerable (transgender/gender non-conforming people, people of color, people with disabilities, people who are marginally housed or homeless, unemployed and underemployed people, low-income people, etc.)

• Accountability and transparency

• Compassion and humility

ESSENTIAL RESPONSIBILITIES

• Provide 1:1 services for community members seeking employment with a focus on removing barriers to employment, life skills, job readiness, vocational counseling, job search, retention and/or referral to additional resources.

• Conduct assessment and intakes for individuals seeking employment services to determine program eligibility, client needs, and referrals where appropriate.

• Create Individual Employment Plan (IEP) for enrolled clients and support clients in implementing the employment plan. Support clients in assessing educational and professional qualifications and/or transferable skills, identifying appropriate short and long-term employment objectives, map out strategies for reaching employment objectives, provide corresponding job development, and support the client throughout the job search, interviewing and retention. Services may include vocational counseling, including case management, coaching on job search and career development, and resume development and interviewing skills.

• Maintain knowledge of local resources available. Assess and refer clients to internal and external resources including group activities and workshops, life skill classes, and resource referrals as necessary, including mental health, medical, legal, crisis intervention, housing, transportation, and training.

• Support group activities for job seekers. Coordinate and facilitate job search workshops and life skills classes tailored specifically for Trans/GNC/LGBTQ community members with multiple barriers to employment on a variety of topics including: resume and cover letter writing, completing employment applications, interviewing techniques, networking, effective workplace communication, and pre-job fair tips.

• Coordinate and conduct individual/group instruction through demonstration, lecture, guest speakers, cooperative learning activities, and other modalities of teaching, which address learning style differences and potential learning disabilities.

• Support career fairs and other Employment Services events, including employer engagement events, drop-in groups, workshops and other group programs.

Administrative functions:

• Maintain client files for each 1:1 client: development written IEP, ensure enrollment forms are full completed and accurate, document client contacts and/or attempted contacts, collect documentation of employment and retention, and evaluation/feedback forms. Ensure confidentiality for program participations and client files.

• Support documentation of all group activities, including collecting sign in sheets, feedback forms, curricula, contact information for speakers and presenters, and updates within Salesforce.

• Support other administrative functions of the Employment Services Program, as necessary and required, which may include data entry in Salesforce, Workforce Central, and Sharepoint, etc., shared minute taking or meeting facilitation, and/or support with statistical and written narratives.

Other Activities:

• Support strong partnerships with other Center teams/staff and collaborative agencies.

• Actively participate as a member of the Employment Services team. Support Employment Services program activities, and general Center functions as appropriate.

ESSENTIAL QUALIFICATIONS

• Cultural humility and demonstrated commitment to the transgender community; familiarity with the diversity of transgender, lesbian, gay, and bisexual identities/experiences required.

• A minimum of one year of experience in workforce development, employment services, community development, case management, or volunteer management with adults from various professional backgrounds.

• Fluency in English required, bilingual skills highly desired.

• Detail-oriented, hardworking, and able to complete paperwork accurately & in a timely manner.

• Strong presentation skills, including networking and public speaking or group facilitation.

• Understanding of local resources, local and state employment laws, and employment resources for the transgender communities.

• Strong communication and conflict resolution skills, ability to maintain confidentiality.

• Strong interpersonal relationship skills. Ability to work both independently and within a team-oriented organizational structure. Experience working collaboratively with multiple agencies.

• Strong verbal and written communications skills.

• Computer proficiency in MS Office or similar programs, understanding of concept of relational database, competent using Internet and excellent research abilities.

• Innovative and entrepreneurial approach, including solution-oriented approaches to complex issues. Ability to adapt to changing environment and priorities.

• Commitment to the mission of the San Francisco LGBT Community Center.

• Strong commitment to racial, social and economic justice, as evidenced by past/present work

• Must be able to work in a culturally diverse and fast paced environment.

• Requires flexibility in working some evenings and/or weekend hours.

WORKING CONDITIONS:

• This position is primarily office based at the Center’s 1800 Market Street location with an ability to negotiate a schedule of remote work up to a maximum of 40% time.

• Essential physical requirements

• Must be able to operate a computer and other common office machinery such as a copier/fax/printer up to eight hours/day daily.

• Must be able to remain in a stationary position for periods of several hours daily.

• Must be able to lift to 20 pounds on an occasional basis.

• Must be able to work in a shared office space with 4 or more employees in the same office with moderate levels of noise.

• Employees in this position much be able to perform these essential functions satisfactorily, and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job.

• Hours are primarily Monday – Friday with occasional need for evening or weekend work. Work schedules are negotiable within a standard 8:00 am – 7:00 pm window.

• Local travel may be required for meetings or offsite events. Out of town travel is infrequent and negotiable. No car required.

THE SF LGBT CENTER

The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

• Fostering greater opportunities for people to thrive.

• Organizing for our future.

• Celebrating our history and culture.

• Building resources to create a legacy for future generations

EQUAL OPPORTUNITY

The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability, veteran status or any other basis prohibited by statute.

Pursuant to SF Fair Chance Ordinance, we consider qualified applicants with arrest/conviction records.

APPLICATIONS (reviewed on a rolling basis)

• To Apply, please visit

• Please include a Cover Letter expressing your interest & Resume detailing your experience/qualifications

SF LGBT Community Center

1800 Market Street, San Francisco CA 94102

NO PHONE CALLS PLEASE

This part time position may work up to 29 hours per work. Days and hours may vary according to deparmental needs.

Salary $21.17 hour

Classification Information

Classification Title

Classification Title Employment Services Specialist

Job Code

Job Code 3056 (FT), 3556 (PT)

FLSA

FLSA Non-Exempt

Position Pay Grade

Position Pay Grade B/C 12

Position Type

Position Type Part-Time

Summary Statement

An incumbent is responsible for providing employment placement and training services for multicultural and/or disadvantaged job seekers and employers involved with the Temporary Aid for Needy Families ( TANF ) Program administered by the Department of Labor.

Nature and Scope

An incumbent typically reports to an Educational Training Specialist or Program Manager. An incumbent is responsible for attaining performance goals established by the Department of Labor and for tracking job seekers progress by maintaining a variety of case files, performance records, and other documentation. Employment placement and training services provided include: assessment of job seeker basic skill levels, orientation of job seekers to levels of services available, job search and placement assistance, formulating employment plans, and assisting eligible job seekers in receiving education and training.

Principal Accountabilities

An incumbent may perform any combination of the below listed accountabilities:

1. Conducts individual or group sessions to orient job seekers and employers to the services available. Assists with conducting workshops in a variety of work readiness areas such as resume writing, interviewing skills, etc.

2. Conducts individual or group assessments to determine the level of service needs. Identifies job seekers employment potential using assessment tools and labor market information.

3. Assists job seekers to develop realistic and achievable employment goals; identifies obstacles/barriers to employment; jointly formulates employability development plans directed at employment outcomes.

4. Refers clients to employers for possible job placement based upon comparison of applicant qualifications to employer job requirements.

5. Develops job placement opportunities through a variety of sources such as: print, Internet, and cold calling. Provides applications and arranges interviews.

6. Monitors job seekers progress towards completion of employability development plan and modifies as necessary.

7. Maintains case files, performance records and other documentation. Completes forms and reports and maintains computerized databases.

8. Arranges support services such as child care arrangements,
transportation, work attire, etc.

9. Performs other related duties as required.

Knowledge Skills and Abilities

Knowledge of the laws, rules, regulations and procedures regarding TANF recipients.
Knowledge of job duties, titles, and requirements of various occupations.
Knowledge of community based organization and social service agencies.
Knowledge of labor market information.
Knowledge of self-help services available to clients and employers.
Knowledge of word processing, spreadsheet, database management, and presentation software.
Knowledge of employment counseling methods and techniques.
Knowledge of case management methods and techniques.
Excellent organizational, interpersonal, and communication skills.
Skill in employment counseling methods and techniques.
Ability to make appropriate referrals for job opportunities.
Ability to communicate effectively in written and oral form.
Ability to effectively interact with others from a variety of diverse ethnic, social and/or educational backgrounds.
Ability to develop and organize workshop materials and present/facilitate workshops.

Minimum Qualifications

Bachelors degree in a relevant field and (2) years of relevant experience; or other equivalent combination of education and experience.

Posting Number

Posting Number REG4743PO

Number of Vacancies

Desired Start Date

Desired Start Date 08/11/2025

Position End Date (if temporary)

Open Date

Open Date 07/23/2025

Close Date

Open Until Filled Yes

Required fields are indicated with an asterisk (*).

Required Documents

Employment Services Specialist

Denver, CO (

Apply

Description

WHAT MAKES VOA SPECIAL?VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.

** Case Manager 1-Employment Services (Entry Level) directs and facilitates the delivery of employment appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needs-based and program eligibility assessments, providing employment and education opportunities to participants, engaging in community outreach, providing case management services, and program-wide service coordination.Case Manager 1 (Entry Level) is charged with making demonstrable progress towards obtaining and applying knowledge and experience in field-relevant best practices and standards

Essential Duties and Responsibilities

· Ensures that the participant’s voice is heard, and their ideas play a prominent role in programming.

· Acts as liaison with employers, schools, and businesses to provide participants with appropriate placements; maintains a current list of education and employment opportunities for participants

· Provides participants with information and referrals on suitable career paths based on participants skill qualifications, interests, and experiences

· Assists participants with preparing for job interviews including but not limited to job application assistance, mock job interviews, and preparing resumes and cover letters

· Develops and implements effective coaching strategies to help participants to help participants overcome employment barriers

· Provides case management services to Program Clients.

· Responsible for identifying and serving the unique needs of participant households participating in Volunteers of America programs and utilizing screening and assessment tools and ensuring the completion of needs-based screenings.

· Responsible for understanding and implementing their assigned program according to program funder and Volunteers of America standards and expectations.

· Conducts community-wide outreach to identify eligible participant households presenting substantial barriers to housing stability.

· Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.

· Attends orientations, trainings, education programs, staff meetings, community meetings, conferences and workshops as requested and applicable to meet the needs of the position

· May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices.

·Clearly document all client interactions along with required eligibility and demographic information

· Performs duties in a professional manner by maintaining the confidentially of all information and by participating effectively within and across teams.

· Participates in professional development activities to promote the development of knowledge and experience in field-relevant best practices and standards and makes demonstrable progress towards working in accordance with these practices and standards.

· Performs all other duties as assigned.

Supervisory Responsibilities

· N/A

Working Conditions and Physical Requirements

· Travel throughout the program’s service area is required on a regular basis.

· Must be willing to use vehicle for service provision throughout the metro Denver area.

· Must be able to work in diverse and, at times, uncomfortable environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.

· Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds), Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/Listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments

Position Type and Expected Hours of Work

· Full-Time

· Work hours may vary but are typically scheduled around a 40-hour workweek designed to fulfill program objectives with occasional overtime requirements.

Location

· Field Office in Denver; travel throughout the Denver Metro region OR

Field Office In Colorado Springs; travel throughout the El Paso County region

Pay Range: $21.00-$23.00/hr

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please begin the Interactive Process.

BENEFITS

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurances

Life Insurance

Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

Position will Remain Open Until Filled

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

Veterans Strongly Encouraged to Apply

Requirements

Competencies

· Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).

· Models and VOACO’s three strategical critical virtues of HHS (Hungry, Humble, People Smart).

Minimum Qualifications of Position

· Bachelor’s degree in human services, social work, or a closely related field or related experience.

· Must possess a Colorado driver’s license and state-mandated automobile insurance.

· Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).

· Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.

Preferred Qualifications of Position

· Individualized Placement Services (IPS) Certification

Knowledge and Skills

· Knowledge and skill in the application of Harm Reduction, Critical Time Intervention, Motivational Interviewing, Trauma Informed Care, and Housing First Principles.

· Ability to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions.

· Ability to work and thrive within a diverse, multicultural team environment.

· Ability to take initiative and work independently.

· Ability to communicate effectively verbally and in writing.

· Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.

Salary Description

21-23/hr

The Supported Employment Case Manager offers Employment Services and support within the home, community, office or workplace to adults needing assistance in obtaining and/or maintaining employment while managing mental health symptoms. This position is responsible for assisting individuals in learning and identifying coping skills to use throughout the job search and/or employment as well as the ability to develop relationships with employers throughout the community. This provider will engage as a member of a collaborative team and may be assigned to work with specific populations such as TY, forensic or dual. This provider will also be responsible to coordinating with outside agencies to coordinate services such as OOD. With a Trauma Informed approach, this position will be a representative for the organization and how we offer integrated services for recovery and mental health.

Education:
• High School Diploma or equivalent with related experience below
• Associate's degree in social work, psychology, sociology or other mental health related field (preferred)
Experience:
• Three years related experience with High School Diploma or equivalent, or Associate's degree
• Minimum (1) year experience within mental health field (preferred)
Licensure/Certifications:
• QMHS within 10 days of hire (employer provided)
• Valid Driver's License
• Must have an acceptable driving record (4 points or less), reliable transportation, and carry automobile insurance with minimum liability limits of $100,000/$00,000 and property damage of 50,000. (required)
• BLS/CPR/First Aid (as applicable, company provided)

Physical Requirements and Work Environment:
• Drug Screen, TB Test, Background check (required)
• Work in office and travel to community locations within Lake County or as needed to address client needs (as dictated by programmatic needs)
• Must be comfortable making home visits throughout the community and transporting clients in own car.
• Full-time hours, Monday through Friday (as dictated by programmatic needs)

Our organization is committed to equal employment opportunity. We do not discriminate against employees or applicants on the basis of race, color, religion, gender/sex (including pregnancy, childbirth, and pregnancy-related conditions), sexual orientation, gender identity, national origin, age, physical or mental disability, veteran status, uniform service member status, genetic information, or any other status protected by law.