Explore opportunities in business continuity, a field focused on ensuring an organization's operations remain resilient during disruptions. Professionals in this area develop and implement strategies to minimize downtime and data loss, safeguarding critical business functions. Key responsibilities include 2,234 Business Continuity jobs in the United States
Business Continuity & Disaster Recovery Specialist
62777 Springfield, Illinois
Trsil
Posted today
Job Viewed
Job Description
Business Continuity & Disaster Recovery Specialist
We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.
Reasonable Accommodation StatementThe State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process.
Sponsorship for EmploymentThe State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.
Disclosure of Salary InformationIn compliance with the Illinois Equal Pay Act, the State does not seek, request, or require a job applicants wage or salary history. Employment decisions are not made based on an applicants wage or salary history.
Date: Oct 1, 2024
Location: Springfield, IL, US, 62702
Job Requisition ID: 41930
Agency : Teachers' Retirement System of the State of Illinois
Closing Date/Time: 10/25/2024
Salary: $84,153-$107,715
Job Type: Salaried
County: Sangamon
Number of Vacancies: 1
***A RESUME IS REQUIRED FOR THIS JOB POSTING***
Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.
Job SummaryBusiness Continuity & Disaster Recovery Lead Specialist (BC/DR Specialist) is responsible for leading the development, testing and implementation of a business continuity plan to ensure resiliency of TRS operations in the event of accidents, disasters, emergencies or threats that disrupt normal System operations.
Essential Functions- Lead the planning and implementation of the Systems business continuity program to facilitate the Systems response to business interruptions and incident responses.
- Maintain a test schedule to ensure the regular testing of all TRS Business Continuity Plan components.
- Collaborate with all TRS departments to identify key business operations, maintain current Business Impact Analysis (BIA) documents.
- Develop and provide training and presentations on business continuity plan awareness, policies and procedures.
- Plan, prepare and lead tabletop exercises that test the plans and procedures in place for a variety of disaster simulations.
- Assist the Information Technology team with disaster recovery objectives.
- Identify enterprise-wide Business Process Workflows and develop contingency plans.
- A bachelor's degree in computer science, Information Technology, or Cyber Security.
- 5 years experience in IT Infrastructure or similar role.
- Minimum of 2 years experience in disaster recovery planning and testing.
- 1 year project management experience required; 3 years preferred.
- Experience in use of project management tools.
- Strong oral and written communication skills.
- Certified Business Continuity Professional (CBCP) certification preferred.
Work Hours: 8:30am - 4:30pm
Work Location: 2815 W. Washington St., Springfield, IL 62702-3397
Agency Contact:
Job Family: Science, Technology, Engineering & Mathematics
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0
Business Continuity Manager
32318 Crawfordville, Florida
Blackfox Inc
Posted 10 days ago
Job Viewed
Job Description
Position: Business Continuity Manager
Black Fox is a certified ISO 9001:2015 and ISO 22301:2019 firm with an array of experience in managing and delivering professional services to public, private, education institutions, and nonprofit organizations across globe. Black Fox has exemplified excellence by receiving the 2021 University of Connecticut's School of Business Veteran Impact Award, the 2022 Department of Labor's HIREVet Medallion Gold Award, and the 2023 Small Business Administration Veteran Owned Small Business of the Year Award.
Since its inception, Black Fox has been a recognized leader in the development and implementation of information management and solutions. We depend on a diverse team of talented staff to design, develop, and deploy information solutions for our clients.
Key Responsibilities
The candidate selected for this position must be a highly motivated, self-starter, independent worker with high initiative. The candidate must have excellent communication, organization, and critical thinking skills with a keen attention to detail. The scope of work the candidate will perform is broad. The candidate will lead the enterprise-wide implementation of ServiceNow Business Continuity Management (BCM) module, ensuring seamless integration with existing ServiceNow applications and third-party systems. The candidate will coordinate with Information Security staff to implement comprehensive risk procedures across the enterprise.
Experience
Qualifications
Salary
Location
Benefits:
Black Fox is a certified ISO 9001:2015 and ISO 22301:2019 firm with an array of experience in managing and delivering professional services to public, private, education institutions, and nonprofit organizations across globe. Black Fox has exemplified excellence by receiving the 2021 University of Connecticut's School of Business Veteran Impact Award, the 2022 Department of Labor's HIREVet Medallion Gold Award, and the 2023 Small Business Administration Veteran Owned Small Business of the Year Award.
Since its inception, Black Fox has been a recognized leader in the development and implementation of information management and solutions. We depend on a diverse team of talented staff to design, develop, and deploy information solutions for our clients.
Key Responsibilities
The candidate selected for this position must be a highly motivated, self-starter, independent worker with high initiative. The candidate must have excellent communication, organization, and critical thinking skills with a keen attention to detail. The scope of work the candidate will perform is broad. The candidate will lead the enterprise-wide implementation of ServiceNow Business Continuity Management (BCM) module, ensuring seamless integration with existing ServiceNow applications and third-party systems. The candidate will coordinate with Information Security staff to implement comprehensive risk procedures across the enterprise.
- Configure and customize ServiceNow BCM module to meet enterprise requirements
- Integrate ServiceNow BCM with existing ServiceNow applications (ITSM, ITOM, CMDB) and third-party systems
- Develop custom forms, business rules, and UI policies to optimize BCM functionality
- Manage ServiceNow BCM system upgrades, patches, and feature enhancements
- Utilize ServiceNow CMDB integration to identify and map critical IT services and dependencies
- Configure business impact analysis (BIA) tools and automated RTO/RPO calculations
- Develop service dependency mapping and single point of failure identification procedures
- Design and implement standardized business continuity plan templates within ServiceNow BCM
- Configure automated plan maintenance, version control, and approval workflows
- Develop comprehensive ServiceNow BCM training programs for all user types
- Create user guides, process documentation, and self-service resources
- Conduct training sessions and workshops for platform users and administrators
- Monitor ServiceNow BCM performance and identify optimization opportunities
- Implement automated feedback collection and analysis procedures
- Develop continuous improvement workflows and enhancement tracking systems
- Must complete daily reporting activities
- Other duties as assigned
Experience
- 5-7 years of experience in business continuity planning, disaster recovery, or enterprise risk management roles.
- 3-5 years of hands-on ServiceNow platform experience, including at least 2 years working with ServiceNow GRC modules (BCM, Risk Management, or Policy & Compliance)
- Strong background in enterprise software implementation and integration projects, preferably with ServiceNow or similar platform technologies.
- Experience leading cross-functional implementation projects, managing stakeholder relationships, and driving organizational change.
- Knowledge of ServiceNow Platform Architecture - Deep understanding of ServiceNow BCM module, CMDB integration, and workflow automation
- Knowledge of Business Continuity Standards - ISO 22301, NFPA 1600, and industry-specific regulatory frameworks
- Knowledge of Risk Management Methodologies - Quantitative and qualitative risk assessment, business impact analysis, and threat modeling
- Knowledge of IT Infrastructure and Services - Enterprise architecture, cloud services, disaster recovery technologies, and ITIL frameworks
- Knowledge of Integration Technologies - REST/SOAP APIs, middleware platforms, and enterprise system connectivity
- Skilled in ServiceNow Development - Advanced scripting, custom application development, and system configuration
- Skilled in Workflow Automation - Process design, orchestration, and automated response system development
- Skilled in Data Analysis and Reporting - Performance analytics, dashboard creation, and compliance reporting
- Skilled in System Integration - API development, data synchronization, and third-party platform connectivity
- Skilled in Testing and Validation - Exercise design, automated testing workflows, and results analysis
- Skilled in Project Management - Large-scale implementation planning, resource coordination, and stakeholder management
- Skilled in Crisis Management - Incident response coordination, emergency communication, and recovery planning
- Ability to Perform Systems Thinking - Understanding complex interdependencies and cause-effect relationships
- Ability to Perform Problem-Solving - Root cause analysis, solution design, and optimization identification
- Ability to Communicate Technical Information - Clear procedure writing, user guide creation, and system documentation
- Ability to Engage Stakeholders - Executive presentation, cross-functional collaboration, and change management
- Ability to Lead Change Management - Organizational transformation, user adoption, and cultural integration
- Ability to Make Risk-Based Decisions - Risk-based judgments, priority setting, and resource optimization
- Ability to Coordinate Cross-Functional Teams - Team leadership, resource allocation, and performance management
- Ability to Drive Continuous Improvement - Innovation promotion, best practice implementation, and optimization culture
- Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules.
- Ability to follow established processes and practices.
- Ability to adhere to compliance standards.
- Ability to ensure thorough and complete communication with all stakeholders and the chain of command, including immediate and appropriate follow-through.
Qualifications
- Bachelor's Degree in Computer Science or another related field.
Salary
- $115,000.00
Location
- Tallahassee, Florida
Benefits:
- Health Benefits (Medical, Dental, Vision and Hearing)
- Retirement Benefits (401k)
- Paid Time Off (For Qualifying Members)
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1
Business Continuity Manager
30309 Midtown Atlanta, Georgia
Grant Thornton
Posted today
Job Viewed
Job Description
Grant Thornton is seeking a Business Continuity Manager to join the team. Approved office locations can be found below.
The Business Continuity Manager is responsible for leading and maturing the organization's existing enterprise-wide Business Continuity Management program across a dynamic, multi-national platform. This role focuses on strengthening foundational capabilities, integrating continuity practices across newly acquired firms, and establishing a sustainable, value-driven continuity capability aligned with strategic and operational priorities.
The successful candidate will partner with cross-functional teams such as Information Security, Information Technology, and Administrative Services to ensure that business continuity planning is business-driven, practical, and aligned with the organization's strategic objectives. This individual will drive efforts to harmonize continuity processes and frameworks across multiple regions and business units while embedding a culture of resilience throughout the organization.
Summary of responsibilities:
+ Under the direction of the Associate Director of ERM (Enterprise Risk Management), drive the continued development of the business continuity program across a multi-national platform, ensuring consistency and scalability.
+ Facilitate the Business Impact Analyses (BIAs) across functional and regional teams to identify critical business processes, recovery priorities, dependencies, and acceptable downtime thresholds. Ensure results are used to inform planning and risk-based decision-making.
+ Drive the continued development of manual workaround procedures for the firm's most critical business processes, ensuring that documented alternatives are in place to maintain operations during system outages or other disruptions.
+ Guide functions in the development, maintenance, and continuous improvement of Business Continuity Plans (BCPs) that are practical, actionable, and aligned with organizational priorities. Ensure plans reflect current operational structures, incorporate interdependencies, and are fit for use during disruptions.
+ Oversee the integration of new firms into the business continuity framework, aligning plans and processes with the multi-national platform.
+ Design and manage exercises, simulations, and scenario-based workshops to test and improve readiness across geographies and business lines.
+ Maintain continuity frameworks that scale effectively with organizational growth.
+ Drive engagement and awareness initiatives to cultivate a culture of preparedness across all regions and organizational levels.
+ Monitor industry trends, best practices, and regulatory requirements to ensure global program alignment and compliance.
+ Other duties as assigned.
Technical skills and qualifications:
Required:
+ Bachelor's degree in Business Administration, Risk Management, Operations, or a related field.
+ 5+ years of direct experience in business continuity or operational resilience, preferably within a multi-national organization.
+ Proven track record of leading and advancing a business continuity program with demonstrated success in driving engagement, program maturity, and organizational resilience.
+ Strong understanding of global business continuity standards, including ISO 22301 and BCI Good Practice Guidelines.
+ Experience developing scalable continuity strategies, governance frameworks, and templates for diverse operational environments.
+ Exceptional stakeholder management and communication skills, with the ability to influence senior leadership and collaborate across global teams.
+ Proficiency in Business Impact Analyses (BIA), program performance metrics, and continuity planning tools.
Preferred:
+ Professional certification such as:
+ Certified Business Continuity Professional (CBCP)
+ Member of the Business Continuity Institute (MBCI)
+ ISO 22301 Lead Implementer or Auditor
+ Experience in the professional services industry and/or global industries such as financial services, technology, or manufacturing with complex, multi-country operations.
The base salary range for this position in the firm's Chicago, IL office only is between $120,000 and $180,000 per year.
About Us
About the Team
The Business Continuity Manager is responsible for leading and maturing the organization's existing enterprise-wide Business Continuity Management program across a dynamic, multi-national platform. This role focuses on strengthening foundational capabilities, integrating continuity practices across newly acquired firms, and establishing a sustainable, value-driven continuity capability aligned with strategic and operational priorities.
The successful candidate will partner with cross-functional teams such as Information Security, Information Technology, and Administrative Services to ensure that business continuity planning is business-driven, practical, and aligned with the organization's strategic objectives. This individual will drive efforts to harmonize continuity processes and frameworks across multiple regions and business units while embedding a culture of resilience throughout the organization.
Summary of responsibilities:
+ Under the direction of the Associate Director of ERM (Enterprise Risk Management), drive the continued development of the business continuity program across a multi-national platform, ensuring consistency and scalability.
+ Facilitate the Business Impact Analyses (BIAs) across functional and regional teams to identify critical business processes, recovery priorities, dependencies, and acceptable downtime thresholds. Ensure results are used to inform planning and risk-based decision-making.
+ Drive the continued development of manual workaround procedures for the firm's most critical business processes, ensuring that documented alternatives are in place to maintain operations during system outages or other disruptions.
+ Guide functions in the development, maintenance, and continuous improvement of Business Continuity Plans (BCPs) that are practical, actionable, and aligned with organizational priorities. Ensure plans reflect current operational structures, incorporate interdependencies, and are fit for use during disruptions.
+ Oversee the integration of new firms into the business continuity framework, aligning plans and processes with the multi-national platform.
+ Design and manage exercises, simulations, and scenario-based workshops to test and improve readiness across geographies and business lines.
+ Maintain continuity frameworks that scale effectively with organizational growth.
+ Drive engagement and awareness initiatives to cultivate a culture of preparedness across all regions and organizational levels.
+ Monitor industry trends, best practices, and regulatory requirements to ensure global program alignment and compliance.
+ Other duties as assigned.
Technical skills and qualifications:
Required:
+ Bachelor's degree in Business Administration, Risk Management, Operations, or a related field.
+ 5+ years of direct experience in business continuity or operational resilience, preferably within a multi-national organization.
+ Proven track record of leading and advancing a business continuity program with demonstrated success in driving engagement, program maturity, and organizational resilience.
+ Strong understanding of global business continuity standards, including ISO 22301 and BCI Good Practice Guidelines.
+ Experience developing scalable continuity strategies, governance frameworks, and templates for diverse operational environments.
+ Exceptional stakeholder management and communication skills, with the ability to influence senior leadership and collaborate across global teams.
+ Proficiency in Business Impact Analyses (BIA), program performance metrics, and continuity planning tools.
Preferred:
+ Professional certification such as:
+ Certified Business Continuity Professional (CBCP)
+ Member of the Business Continuity Institute (MBCI)
+ ISO 22301 Lead Implementer or Auditor
+ Experience in the professional services industry and/or global industries such as financial services, technology, or manufacturing with complex, multi-country operations.
The base salary range for this position in the firm's Chicago, IL office only is between $120,000 and $180,000 per year.
About Us
About the Team
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2
Business Continuity Manager
60684 Chicago, Illinois
Grant Thornton
Posted 2 days ago
Job Viewed
Job Description
Grant Thornton is seeking a Business Continuity Manager to join the team. Approved office locations can be found below.
The Business Continuity Manager is responsible for leading and maturing the organization's existing enterprise-wide Business Continuity Management program across a dynamic, multi-national platform. This role focuses on strengthening foundational capabilities, integrating continuity practices across newly acquired firms, and establishing a sustainable, value-driven continuity capability aligned with strategic and operational priorities.
The successful candidate will partner with cross-functional teams such as Information Security, Information Technology, and Administrative Services to ensure that business continuity planning is business-driven, practical, and aligned with the organization's strategic objectives. This individual will drive efforts to harmonize continuity processes and frameworks across multiple regions and business units while embedding a culture of resilience throughout the organization.
Summary of responsibilities:
+ Under the direction of the Associate Director of ERM (Enterprise Risk Management), drive the continued development of the business continuity program across a multi-national platform, ensuring consistency and scalability.
+ Facilitate the Business Impact Analyses (BIAs) across functional and regional teams to identify critical business processes, recovery priorities, dependencies, and acceptable downtime thresholds. Ensure results are used to inform planning and risk-based decision-making.
+ Drive the continued development of manual workaround procedures for the firm's most critical business processes, ensuring that documented alternatives are in place to maintain operations during system outages or other disruptions.
+ Guide functions in the development, maintenance, and continuous improvement of Business Continuity Plans (BCPs) that are practical, actionable, and aligned with organizational priorities. Ensure plans reflect current operational structures, incorporate interdependencies, and are fit for use during disruptions.
+ Oversee the integration of new firms into the business continuity framework, aligning plans and processes with the multi-national platform.
+ Design and manage exercises, simulations, and scenario-based workshops to test and improve readiness across geographies and business lines.
+ Maintain continuity frameworks that scale effectively with organizational growth.
+ Drive engagement and awareness initiatives to cultivate a culture of preparedness across all regions and organizational levels.
+ Monitor industry trends, best practices, and regulatory requirements to ensure global program alignment and compliance.
+ Other duties as assigned.
Technical skills and qualifications:
Required:
+ Bachelor's degree in Business Administration, Risk Management, Operations, or a related field.
+ 5+ years of direct experience in business continuity or operational resilience, preferably within a multi-national organization.
+ Proven track record of leading and advancing a business continuity program with demonstrated success in driving engagement, program maturity, and organizational resilience.
+ Strong understanding of global business continuity standards, including ISO 22301 and BCI Good Practice Guidelines.
+ Experience developing scalable continuity strategies, governance frameworks, and templates for diverse operational environments.
+ Exceptional stakeholder management and communication skills, with the ability to influence senior leadership and collaborate across global teams.
+ Proficiency in Business Impact Analyses (BIA), program performance metrics, and continuity planning tools.
Preferred:
+ Professional certification such as:
+ Certified Business Continuity Professional (CBCP)
+ Member of the Business Continuity Institute (MBCI)
+ ISO 22301 Lead Implementer or Auditor
+ Experience in the professional services industry and/or global industries such as financial services, technology, or manufacturing with complex, multi-country operations.
The base salary range for this position in the firm's Chicago, IL office only is between $120,000 and $180,000 per year.
About Us
About the Team
The Business Continuity Manager is responsible for leading and maturing the organization's existing enterprise-wide Business Continuity Management program across a dynamic, multi-national platform. This role focuses on strengthening foundational capabilities, integrating continuity practices across newly acquired firms, and establishing a sustainable, value-driven continuity capability aligned with strategic and operational priorities.
The successful candidate will partner with cross-functional teams such as Information Security, Information Technology, and Administrative Services to ensure that business continuity planning is business-driven, practical, and aligned with the organization's strategic objectives. This individual will drive efforts to harmonize continuity processes and frameworks across multiple regions and business units while embedding a culture of resilience throughout the organization.
Summary of responsibilities:
+ Under the direction of the Associate Director of ERM (Enterprise Risk Management), drive the continued development of the business continuity program across a multi-national platform, ensuring consistency and scalability.
+ Facilitate the Business Impact Analyses (BIAs) across functional and regional teams to identify critical business processes, recovery priorities, dependencies, and acceptable downtime thresholds. Ensure results are used to inform planning and risk-based decision-making.
+ Drive the continued development of manual workaround procedures for the firm's most critical business processes, ensuring that documented alternatives are in place to maintain operations during system outages or other disruptions.
+ Guide functions in the development, maintenance, and continuous improvement of Business Continuity Plans (BCPs) that are practical, actionable, and aligned with organizational priorities. Ensure plans reflect current operational structures, incorporate interdependencies, and are fit for use during disruptions.
+ Oversee the integration of new firms into the business continuity framework, aligning plans and processes with the multi-national platform.
+ Design and manage exercises, simulations, and scenario-based workshops to test and improve readiness across geographies and business lines.
+ Maintain continuity frameworks that scale effectively with organizational growth.
+ Drive engagement and awareness initiatives to cultivate a culture of preparedness across all regions and organizational levels.
+ Monitor industry trends, best practices, and regulatory requirements to ensure global program alignment and compliance.
+ Other duties as assigned.
Technical skills and qualifications:
Required:
+ Bachelor's degree in Business Administration, Risk Management, Operations, or a related field.
+ 5+ years of direct experience in business continuity or operational resilience, preferably within a multi-national organization.
+ Proven track record of leading and advancing a business continuity program with demonstrated success in driving engagement, program maturity, and organizational resilience.
+ Strong understanding of global business continuity standards, including ISO 22301 and BCI Good Practice Guidelines.
+ Experience developing scalable continuity strategies, governance frameworks, and templates for diverse operational environments.
+ Exceptional stakeholder management and communication skills, with the ability to influence senior leadership and collaborate across global teams.
+ Proficiency in Business Impact Analyses (BIA), program performance metrics, and continuity planning tools.
Preferred:
+ Professional certification such as:
+ Certified Business Continuity Professional (CBCP)
+ Member of the Business Continuity Institute (MBCI)
+ ISO 22301 Lead Implementer or Auditor
+ Experience in the professional services industry and/or global industries such as financial services, technology, or manufacturing with complex, multi-country operations.
The base salary range for this position in the firm's Chicago, IL office only is between $120,000 and $180,000 per year.
About Us
About the Team
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3
Business Continuity Manager
19133 Philadelphia, Pennsylvania
Grant Thornton
Posted 9 days ago
Job Viewed
Job Description
Grant Thornton is seeking a Business Continuity Manager to join the team. Approved office locations can be found below.
The Business Continuity Manager is responsible for leading and maturing the organization's existing enterprise-wide Business Continuity Management program across a dynamic, multi-national platform. This role focuses on strengthening foundational capabilities, integrating continuity practices across newly acquired firms, and establishing a sustainable, value-driven continuity capability aligned with strategic and operational priorities.
The successful candidate will partner with cross-functional teams such as Information Security, Information Technology, and Administrative Services to ensure that business continuity planning is business-driven, practical, and aligned with the organization's strategic objectives. This individual will drive efforts to harmonize continuity processes and frameworks across multiple regions and business units while embedding a culture of resilience throughout the organization.
Summary of responsibilities:
+ Under the direction of the Associate Director of ERM (Enterprise Risk Management), drive the continued development of the business continuity program across a multi-national platform, ensuring consistency and scalability.
+ Facilitate the Business Impact Analyses (BIAs) across functional and regional teams to identify critical business processes, recovery priorities, dependencies, and acceptable downtime thresholds. Ensure results are used to inform planning and risk-based decision-making.
+ Drive the continued development of manual workaround procedures for the firm's most critical business processes, ensuring that documented alternatives are in place to maintain operations during system outages or other disruptions.
+ Guide functions in the development, maintenance, and continuous improvement of Business Continuity Plans (BCPs) that are practical, actionable, and aligned with organizational priorities. Ensure plans reflect current operational structures, incorporate interdependencies, and are fit for use during disruptions.
+ Oversee the integration of new firms into the business continuity framework, aligning plans and processes with the multi-national platform.
+ Design and manage exercises, simulations, and scenario-based workshops to test and improve readiness across geographies and business lines.
+ Maintain continuity frameworks that scale effectively with organizational growth.
+ Drive engagement and awareness initiatives to cultivate a culture of preparedness across all regions and organizational levels.
+ Monitor industry trends, best practices, and regulatory requirements to ensure global program alignment and compliance.
+ Other duties as assigned.
Technical skills and qualifications:
Required:
+ Bachelor's degree in Business Administration, Risk Management, Operations, or a related field.
+ 5+ years of direct experience in business continuity or operational resilience, preferably within a multi-national organization.
+ Proven track record of leading and advancing a business continuity program with demonstrated success in driving engagement, program maturity, and organizational resilience.
+ Strong understanding of global business continuity standards, including ISO 22301 and BCI Good Practice Guidelines.
+ Experience developing scalable continuity strategies, governance frameworks, and templates for diverse operational environments.
+ Exceptional stakeholder management and communication skills, with the ability to influence senior leadership and collaborate across global teams.
+ Proficiency in Business Impact Analyses (BIA), program performance metrics, and continuity planning tools.
Preferred:
+ Professional certification such as:
+ Certified Business Continuity Professional (CBCP)
+ Member of the Business Continuity Institute (MBCI)
+ ISO 22301 Lead Implementer or Auditor
+ Experience in the professional services industry and/or global industries such as financial services, technology, or manufacturing with complex, multi-country operations.
The base salary range for this position in the firm's Chicago, IL office only is between $120,000 and $180,000 per year.
About Us
About the Team
The Business Continuity Manager is responsible for leading and maturing the organization's existing enterprise-wide Business Continuity Management program across a dynamic, multi-national platform. This role focuses on strengthening foundational capabilities, integrating continuity practices across newly acquired firms, and establishing a sustainable, value-driven continuity capability aligned with strategic and operational priorities.
The successful candidate will partner with cross-functional teams such as Information Security, Information Technology, and Administrative Services to ensure that business continuity planning is business-driven, practical, and aligned with the organization's strategic objectives. This individual will drive efforts to harmonize continuity processes and frameworks across multiple regions and business units while embedding a culture of resilience throughout the organization.
Summary of responsibilities:
+ Under the direction of the Associate Director of ERM (Enterprise Risk Management), drive the continued development of the business continuity program across a multi-national platform, ensuring consistency and scalability.
+ Facilitate the Business Impact Analyses (BIAs) across functional and regional teams to identify critical business processes, recovery priorities, dependencies, and acceptable downtime thresholds. Ensure results are used to inform planning and risk-based decision-making.
+ Drive the continued development of manual workaround procedures for the firm's most critical business processes, ensuring that documented alternatives are in place to maintain operations during system outages or other disruptions.
+ Guide functions in the development, maintenance, and continuous improvement of Business Continuity Plans (BCPs) that are practical, actionable, and aligned with organizational priorities. Ensure plans reflect current operational structures, incorporate interdependencies, and are fit for use during disruptions.
+ Oversee the integration of new firms into the business continuity framework, aligning plans and processes with the multi-national platform.
+ Design and manage exercises, simulations, and scenario-based workshops to test and improve readiness across geographies and business lines.
+ Maintain continuity frameworks that scale effectively with organizational growth.
+ Drive engagement and awareness initiatives to cultivate a culture of preparedness across all regions and organizational levels.
+ Monitor industry trends, best practices, and regulatory requirements to ensure global program alignment and compliance.
+ Other duties as assigned.
Technical skills and qualifications:
Required:
+ Bachelor's degree in Business Administration, Risk Management, Operations, or a related field.
+ 5+ years of direct experience in business continuity or operational resilience, preferably within a multi-national organization.
+ Proven track record of leading and advancing a business continuity program with demonstrated success in driving engagement, program maturity, and organizational resilience.
+ Strong understanding of global business continuity standards, including ISO 22301 and BCI Good Practice Guidelines.
+ Experience developing scalable continuity strategies, governance frameworks, and templates for diverse operational environments.
+ Exceptional stakeholder management and communication skills, with the ability to influence senior leadership and collaborate across global teams.
+ Proficiency in Business Impact Analyses (BIA), program performance metrics, and continuity planning tools.
Preferred:
+ Professional certification such as:
+ Certified Business Continuity Professional (CBCP)
+ Member of the Business Continuity Institute (MBCI)
+ ISO 22301 Lead Implementer or Auditor
+ Experience in the professional services industry and/or global industries such as financial services, technology, or manufacturing with complex, multi-country operations.
The base salary range for this position in the firm's Chicago, IL office only is between $120,000 and $180,000 per year.
About Us
About the Team
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4
Manager, Business Continuity
06132 Hartford, Connecticut
CVS Health
Posted today
Job Viewed
Job Description
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
CVS Health is seeking an experienced, professional to join the Infrastructure Audit and Compliance team as a Manager, Business Continuity responsible for the administration and oversight of the governance and reporting associated with Business Continuity and Disaster Recovery programs. As a member of the team, you will participate in the coordination of technology recovery/resiliency governance, establishing and maintaining standards, processes, and best practices across matrixed teams to ensure the effectiveness of these programs. The ideal candidate will possess an understanding of technology risk management, high availability and resiliency technologies, disaster recovery, and business continuity and requires a blend of technical expertise and effective communication skills.
**Key Responsibilities:**
+ **Governance Framework Support:** Maintain governance frameworks for technology resiliency, ensuring alignment with organizational policies, regulatory requirements, and industry best practices. Including but not limited to drafting and updating policies and procedures related to technology resiliency and governance.
+ **Reporting & Analytics:** Create and maintain dashboards and reports to track technology resiliency metrics. Analyze data to provide insights and recommendations for continuous improvement. Communicate adherence and provide guidance on teams to meet commitments.
+ **Plan Management:** Own and maintain tools for tracking plans and plan compliance. Hold teams accountable for meeting commitments. Manage the updates to Resiliency and DR plans and policies.
+ **Continuous Improvement:** Working with the testing team & SREs, analyze test results and feedback to identify opportunities for enhancing testing plans. As an outcome of testing, document actionable remediations that need to be taken to improve resiliency and assist in the execution of the remediations.
+ **Audit, Compliance & Client Engagements:** Assist in internal and external audits and Client briefings related to technology resiliency and governance. Work with VP POCs to ensure compliance with the resiliency program plans and testing.
+ **Stakeholder Engagement:** Work closely with cross-functional teams, engineering, operations, business, application and others to promote awareness of resiliency initiatives and engagement in resiliency improvements and testing.
+ **Training & Awareness:** Provide training and guidance to IT staff on testing procedures, roles and responsibilities. Raise awareness of the importance of resiliency testing to ensure availability across the technology organization.
**Required Qualifications**
+ 5+ years in proven experience in resiliency, disaster recovery or business continuity roles or comparable IT infrastructure role
+ 3+ years of experience in Resiliency and Disaster Recovery concepts, methodologies and best practices
**Preferred Qualifications**
+ Project management skills and the ability to handle multiple projects simultaneously.
+ Certifications in DR planning and related areas (such as CBCP, DRP etc.) are a plus.
+ Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
+ Experience with regulatory frameworks (e.g., GDPR, NIST).
+ Familiarity with cloud technologies and their implications for resiliency.
**Education**
+ Bachelor's degree or equivalent experience (High School Diploma and 4 years relevant experience)
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$66,330.00 - $145,860.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 09/06/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
CVS Health is seeking an experienced, professional to join the Infrastructure Audit and Compliance team as a Manager, Business Continuity responsible for the administration and oversight of the governance and reporting associated with Business Continuity and Disaster Recovery programs. As a member of the team, you will participate in the coordination of technology recovery/resiliency governance, establishing and maintaining standards, processes, and best practices across matrixed teams to ensure the effectiveness of these programs. The ideal candidate will possess an understanding of technology risk management, high availability and resiliency technologies, disaster recovery, and business continuity and requires a blend of technical expertise and effective communication skills.
**Key Responsibilities:**
+ **Governance Framework Support:** Maintain governance frameworks for technology resiliency, ensuring alignment with organizational policies, regulatory requirements, and industry best practices. Including but not limited to drafting and updating policies and procedures related to technology resiliency and governance.
+ **Reporting & Analytics:** Create and maintain dashboards and reports to track technology resiliency metrics. Analyze data to provide insights and recommendations for continuous improvement. Communicate adherence and provide guidance on teams to meet commitments.
+ **Plan Management:** Own and maintain tools for tracking plans and plan compliance. Hold teams accountable for meeting commitments. Manage the updates to Resiliency and DR plans and policies.
+ **Continuous Improvement:** Working with the testing team & SREs, analyze test results and feedback to identify opportunities for enhancing testing plans. As an outcome of testing, document actionable remediations that need to be taken to improve resiliency and assist in the execution of the remediations.
+ **Audit, Compliance & Client Engagements:** Assist in internal and external audits and Client briefings related to technology resiliency and governance. Work with VP POCs to ensure compliance with the resiliency program plans and testing.
+ **Stakeholder Engagement:** Work closely with cross-functional teams, engineering, operations, business, application and others to promote awareness of resiliency initiatives and engagement in resiliency improvements and testing.
+ **Training & Awareness:** Provide training and guidance to IT staff on testing procedures, roles and responsibilities. Raise awareness of the importance of resiliency testing to ensure availability across the technology organization.
**Required Qualifications**
+ 5+ years in proven experience in resiliency, disaster recovery or business continuity roles or comparable IT infrastructure role
+ 3+ years of experience in Resiliency and Disaster Recovery concepts, methodologies and best practices
**Preferred Qualifications**
+ Project management skills and the ability to handle multiple projects simultaneously.
+ Certifications in DR planning and related areas (such as CBCP, DRP etc.) are a plus.
+ Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
+ Experience with regulatory frameworks (e.g., GDPR, NIST).
+ Familiarity with cloud technologies and their implications for resiliency.
**Education**
+ Bachelor's degree or equivalent experience (High School Diploma and 4 years relevant experience)
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$66,330.00 - $145,860.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 09/06/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
View Now
5
Manager - Business Continuity
08873 Franklin Township, New Jersey
SHI
Posted 4 days ago
Job Viewed
Job Description
**About Us**
**Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.**
**Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:**
+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
+ **Continuous professional growth and leadership opportunities.**
+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
+ **World-class facilities and the technology you need to thrive - in our offices or yours.**
**Job Summary**
The Manager of Business Continuity oversees daily operations, develops strategic plans, and manages resources to optimize processes and achieve business goals. This role ensures all Business Continuity Management (BCM) components comply with the Firm's ISO-driven Policy and Standards, and is responsible for developing, implementing, and maintaining business continuity and disaster recovery strategies to enhance organizational resilience.
Key responsibilities include collaborating with departments to identify risks, develop response plans, coordinate training, and monitor key performance indicators. As a Subject Matter Expert in Business Continuity, Disaster Recovery, and Crisis Management, the BC Manager reports to the Head of Risk and Resiliency and plays a central role in advancing the BCM Program.
This position is based at the SHI Somerset, NJ office, as determined by SHI management.
**Role Description**
**Develop, maintain, and update comprehensive business continuity and disaster recovery plans across all business units, ensuring alignment with industry standards and best practices.**
**Conduct risk assessments and business impact analyses to identify threats and vulnerabilities and collaborate with stakeholders to develop and implement mitigation strategies.**
**Stay current on emerging risks, industry trends, and regulatory requirements, ensuring business continuity initiatives remain compliant and effective.**
**Plan, coordinate, and lead regular training, testing, and disaster recovery exercises, including obtaining stakeholder approval and managing cross-functional teams to ensure organizational readiness and continuous improvement.**
**Serve as the primary incident coordinator, managing response efforts, communications, and reporting during disruptions.**
**Monitor, analyze, and report on the effectiveness of continuity plans, recommending and implementing improvements as needed.**
**Manage relationships with external partners and vendors to support continuity objectives.**
**Act as a Subject Matter Expert for IT Disaster Recovery, coordinating activities with IT and business partners, and providing technical consulting for complex solutions.**
**Advise business units on contracts, statements of work, and continuity plans for outsourced services to ensure compliance and alignment.**
**Administer Risk and Resiliency (R&R) tools/systems, policy and standards, user training, documentation, and data validation.**
**Support internal BCM governance and operational resilience reviews, website content management, and responses to RFPs and third-party requests.**
**Oversee and optimize resource allocation for business continuity initiatives.**
**Coordinate cross-functional teams during crises to ensure a unified and effective response.**
**Develop succession and continuity plans for key roles and leadership positions.**
**Behaviors and Competencies**
**Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.**
**Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.**
**Business Acumen: Can develop and execute business plans to drive growth and profitability.**
**Change Management: Can manage major changes in organizational processes or policies, can facilitate change management processes among others, can mentor others in effective change management, and can adapt change management style based on the situation and the organization's needs.**
**Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.**
**Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.**
**Continuous Improvement: Can identify major areas for improvement, implement major changes, and support others in their continuous improvement efforts.**
**Decision-Making: Can facilitate group decision-making processes, build consensus, and commit to a course of action even in the face of uncertainty.**
**Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.**
**Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions.**
**Skill Level Requirements**
**In depth knowledge of business continuity and disaster recovery principles and best practices - Expert**
**Experience in delivering training and conducting exercises for business continuity and disaster recovery.- Expert/Advanced**
**Proficiency in business continuity software and tools. - Advanced**
**Proficiency in project management: Ability to oversee and direct projects to completion, ensuring goals are met and resources are utilized efficiently. - Expert**
**Excellent analytical, problem-solving, and attention-to-detail skills. - Expert**
**Proficiency in stakeholder management: Ability to effectively manage and align stakeholders to achieve business objectives. - Expert**
**Able to clearly present technical information to both technical and non-technical audiences, in both written and verbal formats.- Expert**
**Other Requirements**
**Completed Bachelor's Degree or 4 years relevant experience**
**Prior experience as a BC manager or in a similar role with 7-10 years of experience in BC/DR planning and execution (formal BCM program at a medium to large company)**
**5+ years of hands-on disaster recovery experience, including creating runbooks and DR plans, executing end-to-end DR exercises, and working with client/server technology, network configurations, data replication, and modern data center environments-including cloud-based recovery solutions. Proficient in interpreting and creating architectural diagrams to identify gaps.**
**5+ years of experience as a People Manager.**
**Knowledge and experience with Business Continuity Management and Information Technology standards and best practices, including governance frameworks (ISO 31000, 27001, 22301, NIST, ITIL, etc.)**
**Working knowledge and experience with GRC, ITSM tool, BC/DR Planning and Emergency Notification Systems.**
**Certifications : MBCI/CBCP Certification (Required), CDRE (Certified Disaster Recovery Engineer) Certification (preferred), ITIL Certification (preferred)**
**Must be available to work evenings/weekends, extended hours, and/or on short notice as needed for incident response should an unforeseen event occur.**
**Ability to travel 25%**
The base salary range for this position is $20,000 - 135,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market
location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
**Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.**
**Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:**
+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
+ **Continuous professional growth and leadership opportunities.**
+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
+ **World-class facilities and the technology you need to thrive - in our offices or yours.**
**Job Summary**
The Manager of Business Continuity oversees daily operations, develops strategic plans, and manages resources to optimize processes and achieve business goals. This role ensures all Business Continuity Management (BCM) components comply with the Firm's ISO-driven Policy and Standards, and is responsible for developing, implementing, and maintaining business continuity and disaster recovery strategies to enhance organizational resilience.
Key responsibilities include collaborating with departments to identify risks, develop response plans, coordinate training, and monitor key performance indicators. As a Subject Matter Expert in Business Continuity, Disaster Recovery, and Crisis Management, the BC Manager reports to the Head of Risk and Resiliency and plays a central role in advancing the BCM Program.
This position is based at the SHI Somerset, NJ office, as determined by SHI management.
**Role Description**
**Develop, maintain, and update comprehensive business continuity and disaster recovery plans across all business units, ensuring alignment with industry standards and best practices.**
**Conduct risk assessments and business impact analyses to identify threats and vulnerabilities and collaborate with stakeholders to develop and implement mitigation strategies.**
**Stay current on emerging risks, industry trends, and regulatory requirements, ensuring business continuity initiatives remain compliant and effective.**
**Plan, coordinate, and lead regular training, testing, and disaster recovery exercises, including obtaining stakeholder approval and managing cross-functional teams to ensure organizational readiness and continuous improvement.**
**Serve as the primary incident coordinator, managing response efforts, communications, and reporting during disruptions.**
**Monitor, analyze, and report on the effectiveness of continuity plans, recommending and implementing improvements as needed.**
**Manage relationships with external partners and vendors to support continuity objectives.**
**Act as a Subject Matter Expert for IT Disaster Recovery, coordinating activities with IT and business partners, and providing technical consulting for complex solutions.**
**Advise business units on contracts, statements of work, and continuity plans for outsourced services to ensure compliance and alignment.**
**Administer Risk and Resiliency (R&R) tools/systems, policy and standards, user training, documentation, and data validation.**
**Support internal BCM governance and operational resilience reviews, website content management, and responses to RFPs and third-party requests.**
**Oversee and optimize resource allocation for business continuity initiatives.**
**Coordinate cross-functional teams during crises to ensure a unified and effective response.**
**Develop succession and continuity plans for key roles and leadership positions.**
**Behaviors and Competencies**
**Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.**
**Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.**
**Business Acumen: Can develop and execute business plans to drive growth and profitability.**
**Change Management: Can manage major changes in organizational processes or policies, can facilitate change management processes among others, can mentor others in effective change management, and can adapt change management style based on the situation and the organization's needs.**
**Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.**
**Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.**
**Continuous Improvement: Can identify major areas for improvement, implement major changes, and support others in their continuous improvement efforts.**
**Decision-Making: Can facilitate group decision-making processes, build consensus, and commit to a course of action even in the face of uncertainty.**
**Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.**
**Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions.**
**Skill Level Requirements**
**In depth knowledge of business continuity and disaster recovery principles and best practices - Expert**
**Experience in delivering training and conducting exercises for business continuity and disaster recovery.- Expert/Advanced**
**Proficiency in business continuity software and tools. - Advanced**
**Proficiency in project management: Ability to oversee and direct projects to completion, ensuring goals are met and resources are utilized efficiently. - Expert**
**Excellent analytical, problem-solving, and attention-to-detail skills. - Expert**
**Proficiency in stakeholder management: Ability to effectively manage and align stakeholders to achieve business objectives. - Expert**
**Able to clearly present technical information to both technical and non-technical audiences, in both written and verbal formats.- Expert**
**Other Requirements**
**Completed Bachelor's Degree or 4 years relevant experience**
**Prior experience as a BC manager or in a similar role with 7-10 years of experience in BC/DR planning and execution (formal BCM program at a medium to large company)**
**5+ years of hands-on disaster recovery experience, including creating runbooks and DR plans, executing end-to-end DR exercises, and working with client/server technology, network configurations, data replication, and modern data center environments-including cloud-based recovery solutions. Proficient in interpreting and creating architectural diagrams to identify gaps.**
**5+ years of experience as a People Manager.**
**Knowledge and experience with Business Continuity Management and Information Technology standards and best practices, including governance frameworks (ISO 31000, 27001, 22301, NIST, ITIL, etc.)**
**Working knowledge and experience with GRC, ITSM tool, BC/DR Planning and Emergency Notification Systems.**
**Certifications : MBCI/CBCP Certification (Required), CDRE (Certified Disaster Recovery Engineer) Certification (preferred), ITIL Certification (preferred)**
**Must be available to work evenings/weekends, extended hours, and/or on short notice as needed for incident response should an unforeseen event occur.**
**Ability to travel 25%**
The base salary range for this position is $20,000 - 135,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market
location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
View Now
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6
Disaster Recovery and Business Continuity Specialist
55400 Minneapolis, Minnesota
SFM Mutual Insurance Companies
Posted today
Job Viewed
Job Description
Business Continuity Analyst - *Must Live in Minnesota*
SFM - The Work Comp Experts
Work somewhere you love
Since 1983, our mission has been to be the workers' compensation partner of choice for agents, employers and their workers. In that time, we've expanded to over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength. SFM emphasizes work life balance, and our benefit package is designed to assist you navigate your work-life journey.
Our benefits include:
About SFM
Since 1983, our mission has been to be the workers' compensation partner of choice for agents, employers and their workers. SFM seeks to inspire safer workplaces by protecting workers from harm and helping the injured recover. In that time, we have expanded to well over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers.
The Role
We're seeking a highly organized and analytical professional to take the lead on risk assessment and recovery planning in this newly created role. As our Disaster Recovery and Business Continuity Specialist, you'll be responsible for identifying organizational vulnerabilities and critical business functions, developing strategies to prevent or minimize impact, and ensuring we're prepared to respond to any disruption with confidence and agility. *Must Live in Minnesota*
What You'll Do:
Education and Experience
The base pay posted is just one component of SFM's total compensation package. The salary range listed represents the full compensation range for this position. Job title and starting pay will be based on the selected candidate's relevant knowledge, skills, abilities and/or experience, and education, if applicable as well as internal equity with other employees in the same job classification.
Work Environment and Physical Demands
Regular attendance is required. Work takes place in a semi paperless environment within an office setting, either on business premises or remote location, using standard office equipment such as computers, phones, and photocopiers, which requires being stationary for extended periods of time. Must be able to be in office when needed. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SFM Companies, EEO/AA Employers . SFM is a participant of E-Verify.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
SFM - The Work Comp Experts
Work somewhere you love
Since 1983, our mission has been to be the workers' compensation partner of choice for agents, employers and their workers. In that time, we've expanded to over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength. SFM emphasizes work life balance, and our benefit package is designed to assist you navigate your work-life journey.
Our benefits include:
- Affordable Medical, Dental, Vision Insurance, HSA, FSA
- Traditional and Roth 401(k) plans with company match
- Company contributions to help pay off student loans
- Monthly home internet allowance
- Free life insurance, STD & LTD
- Hybrid work
- Opportunities for annual gainshare bonus
- Pet insurance
- Generous PTO
- 9 paid holidays
- Paid parental leave
- Annual company-wide volunteer day
- Adoption financial assistance
About SFM
Since 1983, our mission has been to be the workers' compensation partner of choice for agents, employers and their workers. SFM seeks to inspire safer workplaces by protecting workers from harm and helping the injured recover. In that time, we have expanded to well over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers.
The Role
We're seeking a highly organized and analytical professional to take the lead on risk assessment and recovery planning in this newly created role. As our Disaster Recovery and Business Continuity Specialist, you'll be responsible for identifying organizational vulnerabilities and critical business functions, developing strategies to prevent or minimize impact, and ensuring we're prepared to respond to any disruption with confidence and agility. *Must Live in Minnesota*
What You'll Do:
- Conducts risk assessments and business impact analyses to identify vulnerable areas within the company's critical functions.
- Recommends and implements disaster avoidance strategies and impact reduction strategies.
- Gathers and interprets data for use in risk assessments or business impact analyses.
- Develops and establishes disaster recovery procedures for the restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages, and human interference.
- Manages and coordinates all aspects of actual recovery plan implementation and efforts, including initial emergency response, recovery procedures, and business resumption processes.
- Informs, educates and trains internal business team members on their responsibilities concerning business continuity procedures and emergency response, and maintains proper interactions with internal and external customers.
- Works with and assists technical and compliance teams with development and maintenance of business continuity plans to keep vital business processes and functions operational in the event of natural disasters, technical failures, power outages, and human interference.
- Facilitates annual tabletop stress tests for established vital process business continuity plans and assists technical team owners with remediating any identified gaps.
- Ensure that company equipment, systems, services, and facilities are compliant with disaster recovery plans and procedures.
- Participates in internal and external IT audits and assessments and contributes to the development and testing of corporate and division disaster recovery plans.
- Continually conduct simulations and test runs of system disruptions to revise and perfect plans.
- Investigates and selects locations for off-site storage of data and backups.
- Adheres to high levels of confidentiality.
- Attends professional meetings, reads literature, and participates in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity
- Serves as a primary point of contact and subject matter expert for new and existing BC planning and recovery objectives.
- Facilitates meetings with key stakeholders to assess strengths and weaknesses in the program and ensure adequate resources are allocated to the most critical functions needing attention.
- Presents the current state of recovery capabilities to leadership and stakeholders and seeks their approval as well as acceptance of feedback and required changes.
Education and Experience
- Bachelor's degree in computer science or information systems or other relevant field, or combination of the work experience and education will be accepted.
- Six years or more experience working with disaster recovery, business recovery/continuity, or similar discipline.
- One or more years' experience assisting administering Oracle database technologies in a corporate environment.
- Preferred certifications: Certified Business Continuity Professional (CBCP), Certified Disaster Recovery Engineer (CDRE).
- Working knowledge of disaster recovery principles, methods, and requirements.
- Good working knowledge of information security and IT risk management capabilities.
- Must have strong problem solving and time management skills.
- Excellent organizational skills and ability to work independently.
- Strong project management, organizational, and analytical skills.
- Demonstrated ability to interface with key stakeholders.
- Good troubleshooting skills
- Demonstrates positive teaming skills.
- Must be detail oriented.
- Effective project management skills.
- Ability to follow directions, understand and adhere to team procedures and company best practices.
- Proven experience in providing excellent customer service to internal and external customers and capable of conducting difficult conversations with professionalism.
- Must be a self-starter and able to see the big picture.
- Able to adhere to confidentiality standards.
- Willingness and desire to stay current with current trends related to the position.
- Proficient in MS Office software applications (Excel, Word, etc.)
The base pay posted is just one component of SFM's total compensation package. The salary range listed represents the full compensation range for this position. Job title and starting pay will be based on the selected candidate's relevant knowledge, skills, abilities and/or experience, and education, if applicable as well as internal equity with other employees in the same job classification.
Work Environment and Physical Demands
Regular attendance is required. Work takes place in a semi paperless environment within an office setting, either on business premises or remote location, using standard office equipment such as computers, phones, and photocopiers, which requires being stationary for extended periods of time. Must be able to be in office when needed. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SFM Companies, EEO/AA Employers . SFM is a participant of E-Verify.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
View Now
7
Business Continuity & IT Disaster Recovery Specialist
95199 San Jose, California
Diverse Lynx
Posted 20 days ago
Job Viewed
Job Description
Business Analyst
Support administration of the Enterprise Resilience program. Ensure accuracy and alignment of Business Impact Analysis, Risk Assessments, and Recovery Plans. Develop training schedules and awareness material. Facilitate business continuity and disaster recovery exercises. Manage and update SharePoint/Intranet content. Integrate new servi.
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8
Business Continuity Lead
07961 Morristown, New Jersey
Valley National Bancorp
Posted 7 days ago
Job Viewed
Job Description
Responsibilities include but are not limited to:
* Own and conduct the Enterprise Business Impact Analyses (BIA) and assist business leaders in determining business processes and identifying criticality, recovery time objectives (RTO), recovery point objectives (RPO), maximum tolerable downtimes (MTD) and map critical dependencies.
* Conduct business continuity risk assessment for the enterprise, analyzing potential business impact of unpredictable business interruptions such as natural disasters, security breach, legal claims, and market disruptions.
* Develop and maintain business continuity plans; reviews, revises, and expands existing protocols (call tree, recovery team, contact information, alternate site requirements, roles and responsibilities, scenario procedures, etc.)
* Coordinates with 3rd party vendor relationship managers to establish, document, and test 3rd party contingency plans, resolution plans and coordinates testing and performance management.
* Establish BC testing methodologies; schedule - coordinate the exercises with recovery support and technical services groups. Testing to include Alternate Site Testing, Table-Tops, Call Tree Testing, 3rd Party Testing.
* Facilitate BC exercises for business units, applications, systems, and platforms; coordinate the post-exercise evaluation - follow-up process, including status reporting, issue tracking and improvement recommendations.
* Contributes to the development of the Bank's enterprise incident and crisis management plans.
* Regularly interacting with various technology support group management - staff for the purpose of planning, directing, controlling and maintaining Valley's recovery planning documentation and alternate site exercise - validation program.
* Identify, review - verify all resources and critical documents; ensure that information is current and compiled in business continuity planning documentation. Assemble inventory of alternate site requirements (files, computer systems, applications, etc.), components essential for alternate site processing and operations.
* Provide 7X24, on-call support for any emergency which may require activation of all or part of the Business Recovery or Disaster Recovery plans.
* Participate in internal and external audits related to the BC/DR Program, Enterprise Resiliency Program or Enterprise Resiliency related capabilities.
Required Skills:
* Thorough knowledge - understanding of FFIEC's Business Continuity Management framework.
* Strong background in Business Continuity, Disaster Recovery and Operational Resiliency knowledge.
* Strong written - verbal communications skills and the ability to interface with all levels of management.
* Strong background and understanding of US Financial Institutions key functions, processes and resources.
* Proficient in MSOffice Suite (Word, Excel, PowerPoint, Visio, and Project Management applications).
* Ability to build positive relationships across multiple stakeholders, senior leadership team, and department heads, etc.
* Executive-level written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate BCP/DR related concepts to technical and nontechnical audiences.
* Poise and ability to act calmly and competently in high-pressure, high-stress situations.
* Exhibit excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives.
Required Experience:
* Bachelor's degree in a related field, Financial Industry or Banking background.
* Minimum of 5 years of related experience with at least 4 years of Business Continuity and/or Disaster Recovery Management (or comparable) experience.
* Associate Business Continuity Planner (ABCP) or similar industry certification.
Preferred Experience:
* Certified Business Continuity Planner (CBCP) or similar industry certification.
* Own and conduct the Enterprise Business Impact Analyses (BIA) and assist business leaders in determining business processes and identifying criticality, recovery time objectives (RTO), recovery point objectives (RPO), maximum tolerable downtimes (MTD) and map critical dependencies.
* Conduct business continuity risk assessment for the enterprise, analyzing potential business impact of unpredictable business interruptions such as natural disasters, security breach, legal claims, and market disruptions.
* Develop and maintain business continuity plans; reviews, revises, and expands existing protocols (call tree, recovery team, contact information, alternate site requirements, roles and responsibilities, scenario procedures, etc.)
* Coordinates with 3rd party vendor relationship managers to establish, document, and test 3rd party contingency plans, resolution plans and coordinates testing and performance management.
* Establish BC testing methodologies; schedule - coordinate the exercises with recovery support and technical services groups. Testing to include Alternate Site Testing, Table-Tops, Call Tree Testing, 3rd Party Testing.
* Facilitate BC exercises for business units, applications, systems, and platforms; coordinate the post-exercise evaluation - follow-up process, including status reporting, issue tracking and improvement recommendations.
* Contributes to the development of the Bank's enterprise incident and crisis management plans.
* Regularly interacting with various technology support group management - staff for the purpose of planning, directing, controlling and maintaining Valley's recovery planning documentation and alternate site exercise - validation program.
* Identify, review - verify all resources and critical documents; ensure that information is current and compiled in business continuity planning documentation. Assemble inventory of alternate site requirements (files, computer systems, applications, etc.), components essential for alternate site processing and operations.
* Provide 7X24, on-call support for any emergency which may require activation of all or part of the Business Recovery or Disaster Recovery plans.
* Participate in internal and external audits related to the BC/DR Program, Enterprise Resiliency Program or Enterprise Resiliency related capabilities.
Required Skills:
* Thorough knowledge - understanding of FFIEC's Business Continuity Management framework.
* Strong background in Business Continuity, Disaster Recovery and Operational Resiliency knowledge.
* Strong written - verbal communications skills and the ability to interface with all levels of management.
* Strong background and understanding of US Financial Institutions key functions, processes and resources.
* Proficient in MSOffice Suite (Word, Excel, PowerPoint, Visio, and Project Management applications).
* Ability to build positive relationships across multiple stakeholders, senior leadership team, and department heads, etc.
* Executive-level written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate BCP/DR related concepts to technical and nontechnical audiences.
* Poise and ability to act calmly and competently in high-pressure, high-stress situations.
* Exhibit excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives.
Required Experience:
* Bachelor's degree in a related field, Financial Industry or Banking background.
* Minimum of 5 years of related experience with at least 4 years of Business Continuity and/or Disaster Recovery Management (or comparable) experience.
* Associate Business Continuity Planner (ABCP) or similar industry certification.
Preferred Experience:
* Certified Business Continuity Planner (CBCP) or similar industry certification.
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