1807 Customer Service Representative jobs in Brooklyn

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:

• Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
• Scanning through information to identify pertinent information.
• Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
• Creating accurate spreadsheets.
• Entering and updating information into relevant databases.
• Ensuring data is backed up.
  
  Requirements:
• High school diploma.
• 1+ years experience in a relevant field.
• Good command of English.
• Excellent knowledge of MS Office Word and Excel.
• Strong interpersonal and communication skills.
• Ability to concentrate for lengthy periods and perform accurately with adequate speed.
• Proficient touch typing skills.

• Minimal weekday hours required (join for weekends only!)
• Generous Team Member discount
• $400 bonus for every referral hired with NO LIMIT*
• Competitive hourly pay rates & team bonus
• Get Paid Early!

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
• Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
• Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alteration services and personalization options.
• Maintain store-standards to support a flawless shopping experience.
• Maintain a high standard of dress to meet the Dress Code policy.
• Respond promptly to all customer questions providing product and service information.
• Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
• Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
• Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
• Assist with all sales promotions and visual updates.
• Other duties as assigned.

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

• High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet - Get Paid Early!
• Generous Team Member Discount After First Pay Period
• Vision Care
• Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discount for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile
• Legal Benefits (MetLife Hyatt Legal Plans)
• Pet Insurance

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Principle Duties and Responsibilities: u2022 Provides customer engagement in positive and approachable manner. u2022 Assists in maintaining a clean, well-stocked store for customers during their shopping experience. u2022 Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. u2022 Independently stocks shelves and recovers merchandise in the store. u2022 Accurately handles customer funds and processes transactions using the POS system. u2022 Remains constantly aware of customer activity to ensure a safe and secure shopping environment. u2022 Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: _Education:_ Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. _Experience:_ Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. _Physical Requirements:_ Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation. _Availability:_ Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. _Skills and Competencies:_ Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Family Dollar Stores, Inc. is an Equal Opportunity Employer.

Kelly Services, Inc. - JobID: 95C18D8DA22D4F56B36D740DA95A0430 (Customer Service Representative) As a Customer Service Representative at Kelly Services, Inc., you'll: Handle customer inbound/outbound calls; Provide appropriate solutions and alternatives within the time limits; Keep records of customer interactions, process customer accounts and file documents; Follow communication procedures, guidelines and policies.Hiring Immediately >>

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Principle Duties and Responsibilities: u2022 Provides customer engagement in positive and approachable manner. u2022 Assists in maintaining a clean, well-stocked store for customers during their shopping experience. u2022 Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. u2022 Independently stocks shelves and recovers merchandise in the store. u2022 Accurately handles customer funds and processes transactions using the POS system. u2022 Remains constantly aware of customer activity to ensure a safe and secure shopping environment. u2022 Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: _Education:_ Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. _Experience:_ Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. _Physical Requirements:_ Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation. _Availability:_ Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. _Skills and Competencies:_ Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Family Dollar Stores, Inc. is an Equal Opportunity Employer.

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

U-Haul - (Customer Service Representative) As a Customer Service Rep at U-Haul, you'll: Interface with U-Haul customers to identify what they are looking for; Educate customers on products and services, answering questions, and preparing rental invoices; Interact with guests in a friendly, fast, courteous and efficient manner.Hiring Immediately >>

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and storm water, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system's 2,000 square mile watershed that extends 125 miles north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along with all the work required to maintain our citywide network of meters and meter reading devices. BCS serves approximately 836,000 customers and generates more than $4 billion of revenue annually. The Bureau of Customer Services is seeking to hire five Clerical Associate Level IV to serve as Customer Service Representatives in the Call Center. The selected candidates will be responsible for answering customer calls relating to water and wastewater accounts. Candidates will assess customer needs and take immediate and follow up action(s) to ensure responses are accurate and complete. Under direct supervision, the selected candidates will perform clerical and related work with latitude for independent judgement. Candidates will also utilize manual processes, billing, and other automated systems to verify, analyze and adjust customer records to reflect up to date account information and balances. Candidates will assess customer eligibility for programs and other considerations. When applicable, candidates will route customers accurately within the Bureau or Agency to expedite resolution. Candidates will also be responsible for entering clear and concise notes on customer accounts, and being courteous and professional to customers, Supervisors, and co-workers. All work is performed in conformity with Bureau, Agency, and NYC Water Board policies and procedures. Must be in the permanent civil service title of clerical associate and/or must have taken and passed the clerical associate exam #B3971 or exam #B4977 to be considered. Appointments are subject to OMB approval.

Preferred skills: Demonstrate excellent verbal and communication skills. Candidate should be comfortable working in a high call volume environment.

Location: 59-17 Junction Blvd Corona Ny 35 hours per week. Physical/Environmental Factors: Call Center Environment Loud and active work areas Prolonged sitting Confined to cubicle due to Incoming Calls with limited breaks High Volume, fast paced Incoming calls Extensive typing for data entry work.

Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

• Customer channel management
• Case Management
• Customer onboarding and relationship management
• Contract and dispute management
• and more.

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!