Explore customer service representative positions in 358 Customer Service Representative jobs in Brooklyn
Customer Service Representative
11225 Crown Heights, New York
Waste Connections
Posted 4 days ago
Job Viewed
Job Description
**Customer Service Representative**
*** Location: Brooklyn, NY
*** Pay: $20.00-$24.00/hr. (depending on relevant experience)
Hours: 8 AM - 5 PM
Days: Monday - Friday
**Why Choose Us**
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal, and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture-one where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional Customer Service Representatives who care about the safety of our drivers and the service provided to the community. As a Customer Service Representative with us, the minimum responsibilities are **:**
+ Answering customer calls and processing customer orders for new service, discontinuance, or changes in service
+ Accepting payments from customers, researching customer billing inquiries, and updating customer account information
+ Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, environmentally sound solutions to service issues
**Qualifications & Skills**
+ 2 years of high-volume Customer Service experience
+ Experience with Microsoft Word, Excel, and Outlook
+ Excellent verbal and written communication skills
**Benefits**
+ Competitive Compensation
+ 401(K) with company match; let us help you save for your future
+ Healthcare; Medical, Dental, Vision
+ Insurance: Life, Short Term/Long Term Disability
If you are a motivated professional with a passion for customer service, we encourage you to apply today!
Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._
*** Location: Brooklyn, NY
*** Pay: $20.00-$24.00/hr. (depending on relevant experience)
Hours: 8 AM - 5 PM
Days: Monday - Friday
**Why Choose Us**
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal, and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture-one where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional Customer Service Representatives who care about the safety of our drivers and the service provided to the community. As a Customer Service Representative with us, the minimum responsibilities are **:**
+ Answering customer calls and processing customer orders for new service, discontinuance, or changes in service
+ Accepting payments from customers, researching customer billing inquiries, and updating customer account information
+ Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, environmentally sound solutions to service issues
**Qualifications & Skills**
+ 2 years of high-volume Customer Service experience
+ Experience with Microsoft Word, Excel, and Outlook
+ Excellent verbal and written communication skills
**Benefits**
+ Competitive Compensation
+ 401(K) with company match; let us help you save for your future
+ Healthcare; Medical, Dental, Vision
+ Insurance: Life, Short Term/Long Term Disability
If you are a motivated professional with a passion for customer service, we encourage you to apply today!
Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._
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0
Securities Services - Client Solutions Manager -Associate
11201 Brooklyn, New York
JPMorgan Chase Bank, N.A.
Posted 14 days ago
Job Viewed
Job Description
Join a team that delivers innovative solutions for a diverse client base at one of the world's leading financial institutions. As a Client Solutions Manager, you will play a pivotal role in shaping the client experience from onboarding through to successful implementation, ensuring our clients receive best-in-class service and solutions.
Required qualifications, capabilities, and skills:
Preferred qualifications, capabilities, and skills:
As a Client Solutions Manager, you will manage the implementation of new and incremental client business and oversee the onboarding of investment managers into the Securities Services organization within J.P. Morgan's Corporate Investment Bank. You will work with a broad range of clients-including Asset Managers, Hedge Funds, Private Equity Funds, Pension Funds, Banks, Broker Dealers, and Insurance Companies-delivering solutions that span all Securities Services products. Your work will range from single product implementations to large, complex deals involving multiple products, entities, and stakeholders.
Job responsibilities:
- Drive client requirements gathering process and propose and influence target solutions for the client
- Ensure client requirements are understood and work with internal partners to design, document, and ensure appropriate sign off on solutions
- Understand investment manager requirements and proactively drive setups through to completion
- Develop and manage project delivery plans as well as facilitate negotiation of client legal agreements and execute plans with robust governance and reporting
- Actively mitigate and manage project risk by coordinating timely resolution of issues
- Execute post-implementation and production satisfaction reviews to continually improve practices
- Ensure all controls and procedures are complied with
Required qualifications, capabilities, and skills:
- 3+ years in Financial Services, particularly in the Securities Servicing Industry
- 3+ years in a client-facing implementation role or commensurate experience
- Excellent project management skills
- Excellent client-facing skills
- Working knowledge of multiple Securities Services products such as Custody, Fund Accounting & Administration, Securities Lending, Hedge Fund Services, and Prime Custody
- Effectively prioritize, track, and report on all projects in the pipeline
- Lead project communication to all internal and external parties
Preferred qualifications, capabilities, and skills:
- Experience identifying and implementing process improvements
- Ability to contribute to strategy for delivering excellent client implementation service
- Strong ability to proactively drive internal team and department-wide initiatives
- Experience representing and championing teams in sales cycles and client pitches
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
Brooklyn,NY $91,200.00 - $140,000.00 / year
Apply Now
1
Customer Service Representative
10701 Yonkers
$75000 - $90000 per year
Yoanone LLC
Posted 28 days ago
Job Viewed
Job Description
- Customer Support : Respond to customer inquiries via phone, email, and chat promptly and professionally, ensuring timely and accurate information.
- Issue Resolution : Troubleshoot and resolve customer issues, complaints, or concerns in a friendly and efficient manner. Escalate complex issues to the appropriate team members when necessary.
- Product Knowledge : Provide customers with detailed product information and updates, assist with product selection, and guide them through features and benefits.
- Order Management : Process orders, returns, exchanges, and refunds accurately while maintaining high attention to detail.
- Customer Follow-Up : Ensure customers receive follow-up communication on their inquiries or unresolved issues. Ensure customer satisfaction post-resolution.
- Documenting Interactions : Maintain accurate records of customer interactions, transactions, comments, and complaints in CRM systems.
- Cross-Functional Collaboration : Work closely with other departments (sales, technical support, etc.) to ensure customer needs are met and service standards are maintained.
- Upselling & Cross-Selling : Promote additional products, services, or upgrades to customers when applicable, while maintaining a customer-first approach.
- Feedback Collection : Gather customer feedback and suggest improvements based on recurring issues or opportunities for service enhancement.
Company Details
We specialize in Display Advertising and, as a certified Google Partner, we are equipped to handle a wide range of digital marketing campaigns. With years of experience in lead generation across various verticals, we have the expertise to tackle challenges faced by different brands in their marketing efforts. Our strategic approach ensures that we deliver effective, results-driven solutions tailored to each brand’s unique goals and requirements.
Apply Now
2
Customer Service Representative
11053 Port Washington, New York
Kelly Services
Posted 2 days ago
Job Viewed
Job Description
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Customer Service Representative to work at a premier client in Port Washington, NY 11050. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
**Pay Rate:** English - $17.50 pay rate
French Speaking - $20.00 pay rate
**Why you should apply to be a Customer Service Representative:**
- Enjoy the flexibility of remote work while being part of a supportive team.
- Gain valuable experience with a well-respected leader in the eyewear industry.
- Benefit from a dynamic work environment that values customer satisfaction and employee growth.
- Join a company that prioritizes professional development and offers opportunities for advancement.
**What's a typical day as a Customer Service Representative? You'll be:**
- Answering incoming calls and processing orders efficiently while reporting to the Customer Service Manager.
- Resolving customer complaints and troubleshooting issues to determine the best path for resolution.
- Documenting customer interactions accurately and tracking call types to maintain service standards.
**This job might be an outstanding fit if you:**
- Have a high school diploma or equivalent; experience in customer service is a must.
- Possess excellent communication skills and a strong commitment to customer satisfaction.
- Are comfortable taking inbound phone calls for up to 90% of your assigned shift.
**What happens next**
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today!
**#GRACE**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
**Pay Rate:** English - $17.50 pay rate
French Speaking - $20.00 pay rate
**Why you should apply to be a Customer Service Representative:**
- Enjoy the flexibility of remote work while being part of a supportive team.
- Gain valuable experience with a well-respected leader in the eyewear industry.
- Benefit from a dynamic work environment that values customer satisfaction and employee growth.
- Join a company that prioritizes professional development and offers opportunities for advancement.
**What's a typical day as a Customer Service Representative? You'll be:**
- Answering incoming calls and processing orders efficiently while reporting to the Customer Service Manager.
- Resolving customer complaints and troubleshooting issues to determine the best path for resolution.
- Documenting customer interactions accurately and tracking call types to maintain service standards.
**This job might be an outstanding fit if you:**
- Have a high school diploma or equivalent; experience in customer service is a must.
- Possess excellent communication skills and a strong commitment to customer satisfaction.
- Are comfortable taking inbound phone calls for up to 90% of your assigned shift.
**What happens next**
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today!
**#GRACE**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
View Now
3
Customer Service Representative
07647 Northvale, New Jersey
Robert Half
Posted 1 day ago
Job Viewed
Job Description
Description
We are looking for a skilled and proactive Customer Service Representative to join our team in Rockleigh, New Jersey. This is a contract position ideal for individuals who are passionate about delivering excellent customer support and maintaining efficient operations. The role requires a detail-oriented individual who can effectively manage administrative tasks, assist with customer inquiries, and collaborate with various departments.
Responsibilities:
- Perform accurate data entry tasks to update customer account records and process orders efficiently.
- Coordinate and distribute repair estimates to customers, ensuring timely communication and follow-ups.
- Respond to customer inquiries by directing them to the appropriate department or individual, maintaining a high level of professionalism.
- Monitor incoming communication, including faxes, and route them appropriately.
- Maintain adequate office supplies for the customer service team to support smooth operations.
- Address customer concerns with empathy and provide effective resolutions or escalate issues when necessary.
- Collaborate with team members to adapt to changing priorities and support department goals.
- Operate office equipment such as computers, printers, and copiers to complete daily tasks.
- Ensure all tasks are completed within established timelines while adhering to company policies
Requirements - High school diploma required; college degree preferred.
- At least 2 years of relevant experience in an administrative or customer service role.
- Proficiency in Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Word.
- Familiarity with virtual meeting platforms such as Teams or Zoom is a plus.
- Strong verbal and written communication skills to interact effectively with customers and colleagues.
- Ability to manage challenging customer interactions calmly and professionally.
- Demonstrated ability to adapt to changing technologies, processes, and priorities.
- Exceptional organizational and prioritization skills to handle multiple tasks efficiently. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
We are looking for a skilled and proactive Customer Service Representative to join our team in Rockleigh, New Jersey. This is a contract position ideal for individuals who are passionate about delivering excellent customer support and maintaining efficient operations. The role requires a detail-oriented individual who can effectively manage administrative tasks, assist with customer inquiries, and collaborate with various departments.
Responsibilities:
- Perform accurate data entry tasks to update customer account records and process orders efficiently.
- Coordinate and distribute repair estimates to customers, ensuring timely communication and follow-ups.
- Respond to customer inquiries by directing them to the appropriate department or individual, maintaining a high level of professionalism.
- Monitor incoming communication, including faxes, and route them appropriately.
- Maintain adequate office supplies for the customer service team to support smooth operations.
- Address customer concerns with empathy and provide effective resolutions or escalate issues when necessary.
- Collaborate with team members to adapt to changing priorities and support department goals.
- Operate office equipment such as computers, printers, and copiers to complete daily tasks.
- Ensure all tasks are completed within established timelines while adhering to company policies
Requirements - High school diploma required; college degree preferred.
- At least 2 years of relevant experience in an administrative or customer service role.
- Proficiency in Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Word.
- Familiarity with virtual meeting platforms such as Teams or Zoom is a plus.
- Strong verbal and written communication skills to interact effectively with customers and colleagues.
- Ability to manage challenging customer interactions calmly and professionally.
- Demonstrated ability to adapt to changing technologies, processes, and priorities.
- Exceptional organizational and prioritization skills to handle multiple tasks efficiently. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
4
Customer Service Representative
07207 Elizabeth, New Jersey
Performance Food Group
Posted 1 day ago
Job Viewed
Job Description
** BR**
**Job Title:**
Customer Service Representative
**Location:**
Performance Metro NY (0610)
**Job Description:**
**We Deliver the Goods:**
+ Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
+ Growth opportunities performing essential work to support America's food distribution system
+ Safe and inclusive working environment, including culture of rewards, recognition, and respect
**Schedule: Monday thru Friday; 8:30am to 5:30pm Alternate Sunday's**
**Position Purpose:**
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
**Responsibilities may include, but not limited to:**
+ Input customer orders.
+ Input customer credits.
+ Input order and invoicing information accurately and in a timely manner.
+ Assist customers with orders and problems. Contact vendors and requests samples for customers.
+ Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
+ Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
+ Attend training and Customer Service meetings.
+ Performs other related duties as assigned.
**Req Number:**
BR
**Address Line 1:**
1 IKEA Drive
**Job Location:**
Elizabeth, New Jersey (NJ)
**Shift:**
1st Shift
**Full Time / Part Time:**
Full Time
**EEO Statement:**
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy ( ; (2) the "EEO is the Law" poster ( and supplement ( ; and (3) the Pay Transparency Policy Statement ( .
**Required Qualifications:**
High School Diploma/GED or Equivalent
6 - 12 months customer service, call center and / or related area.
**Division:**
Performance Foodservice
**Job Category:**
Sales
**Preferred Qualifications:**
High School Diploma/GED or Equivalent Experience
1 - 2 years customer service, call center and / or related area within foodservice industry.
**Address Line 2:**
Cn6070
**State:**
New Jersey
**Company Description:**
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
**Benefits:**
Click Here for Benefits Information (
**Job Title:**
Customer Service Representative
**Location:**
Performance Metro NY (0610)
**Job Description:**
**We Deliver the Goods:**
+ Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
+ Growth opportunities performing essential work to support America's food distribution system
+ Safe and inclusive working environment, including culture of rewards, recognition, and respect
**Schedule: Monday thru Friday; 8:30am to 5:30pm Alternate Sunday's**
**Position Purpose:**
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
**Responsibilities may include, but not limited to:**
+ Input customer orders.
+ Input customer credits.
+ Input order and invoicing information accurately and in a timely manner.
+ Assist customers with orders and problems. Contact vendors and requests samples for customers.
+ Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
+ Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
+ Attend training and Customer Service meetings.
+ Performs other related duties as assigned.
**Req Number:**
BR
**Address Line 1:**
1 IKEA Drive
**Job Location:**
Elizabeth, New Jersey (NJ)
**Shift:**
1st Shift
**Full Time / Part Time:**
Full Time
**EEO Statement:**
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy ( ; (2) the "EEO is the Law" poster ( and supplement ( ; and (3) the Pay Transparency Policy Statement ( .
**Required Qualifications:**
High School Diploma/GED or Equivalent
6 - 12 months customer service, call center and / or related area.
**Division:**
Performance Foodservice
**Job Category:**
Sales
**Preferred Qualifications:**
High School Diploma/GED or Equivalent Experience
1 - 2 years customer service, call center and / or related area within foodservice industry.
**Address Line 2:**
Cn6070
**State:**
New Jersey
**Company Description:**
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
**Benefits:**
Click Here for Benefits Information (
View Now
5
Customer Service Representative
07054 Parsippany, New Jersey
Robert Half
Posted 3 days ago
Job Viewed
Job Description
Description We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Parsippany, New Jersey. In this role, you will play a key part in ensuring smooth and efficient order management while delivering exceptional service to our clients. The ideal candidate will be detail-oriented, proactive, and skilled in communication to support our dynamic business operations.
Responsibilities:
- Accurately input and manage domestic and international sales and sample orders, ensuring all details such as pricing, product specifications, delivery timelines, and account information are correct.
- Monitor and oversee open orders, adjusting to changes prompted by customer requests, production schedules, or shipping delays.
- Maintain and update customer pricing information, running reports to identify issues and ensuring accurate billing for shipped orders.
- Process chargebacks related to demurrage or detention with high precision and ensure proper customer billing.
- Utilize tools like SAP, OneNote, and SharePoint to organize customer and product information while managing Z block reports.
- Work collaboratively with teams in logistics, supply chain, marketing, and sales to streamline order processing and enhance customer satisfaction.
- Investigate and resolve customer inquiries or concerns promptly and professionally to maintain strong client relationships.
- Generate reports and analyze data to identify trends or areas for improvement in customer service operations.
- Communicate effectively with customers via email and phone to provide updates, clarify details, and ensure their needs are met. Requirements - Minimum of 3 years of experience in customer service or order management roles.
- Proficiency in SAP and other related tools for order entry and data management.
- Strong skills in email communication and phone-based customer service.
- Attention to detail and accuracy in managing pricing and billing information.
- Ability to manage multiple tasks simultaneously and adapt to changing priorities.
- Collaborative mindset with experience working across departments such as logistics, marketing, and supply chain.
- Problem-solving skills to address and resolve customer concerns efficiently.
- Knowledge of chargeback processes, including demurrage and detention, is a plus. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Responsibilities:
- Accurately input and manage domestic and international sales and sample orders, ensuring all details such as pricing, product specifications, delivery timelines, and account information are correct.
- Monitor and oversee open orders, adjusting to changes prompted by customer requests, production schedules, or shipping delays.
- Maintain and update customer pricing information, running reports to identify issues and ensuring accurate billing for shipped orders.
- Process chargebacks related to demurrage or detention with high precision and ensure proper customer billing.
- Utilize tools like SAP, OneNote, and SharePoint to organize customer and product information while managing Z block reports.
- Work collaboratively with teams in logistics, supply chain, marketing, and sales to streamline order processing and enhance customer satisfaction.
- Investigate and resolve customer inquiries or concerns promptly and professionally to maintain strong client relationships.
- Generate reports and analyze data to identify trends or areas for improvement in customer service operations.
- Communicate effectively with customers via email and phone to provide updates, clarify details, and ensure their needs are met. Requirements - Minimum of 3 years of experience in customer service or order management roles.
- Proficiency in SAP and other related tools for order entry and data management.
- Strong skills in email communication and phone-based customer service.
- Attention to detail and accuracy in managing pricing and billing information.
- Ability to manage multiple tasks simultaneously and adapt to changing priorities.
- Collaborative mindset with experience working across departments such as logistics, marketing, and supply chain.
- Problem-solving skills to address and resolve customer concerns efficiently.
- Knowledge of chargeback processes, including demurrage and detention, is a plus. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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6
Customer Service Representative
07666 Teaneck, New Jersey
Interstate Waste Services, Inc.
Posted 17 days ago
Job Viewed
Job Description
**Overview**
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety.
What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.
**Essential Job Summary:**
We value people that are passionate about providing excellent customer service. Our employees thrive in being customer obsessed and part of a team who creates and cultivates professionalism in the workplace. In this role, you will be the primary point of contact for existing and potential customers, as well as the liaison between other departments such as operations, billing, and sales. The right candidate will blend a sense of ownership with strong communication skills and a desire to deliver an exceptional customer experience. The position is based in the our Teaneck office 40-hour work week; some weekends are applicable.
**Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.**
+ Handle all phone, email, and chat inquiries providing an expedited resolution.
+ Quickly identify and resolve customer service issues in a timely manner, including missed pick-ups and service-related issues.
+ Proactively raises issues/ concerns to address inefficiencies in completing daily tasks and activities.
+ Collaborate with the billing, sales, and operations teams to deliver on customer expectations.
+ Provide service and pricing recommendations to new and existing customers.
+ Manage challenging customer situations with professionalism and execute a remedy in a prompt and accurate manner to meet customer commitments.
+ Accurately process customer requests and orders in an expedited manner and ensure thorough follow-through on assignments and inquires.
+ Adapt to frequent changes in the work environment as company continues to grow and expand.
+ Perform additional duties as assigned.
**Requirements and Qualifications:**
+ Minimum of 1-3 years' experience working in a customer facing role, preferably in a call center.
+ College degree a plus
+ Impeccable communication skills, both written and verbal.
+ Strong organizational and time management skills, ability to prioritize multiple assignments and meet all deadlines with minimal supervision and strong attention to detail
+ Strong computer/technical skills, including MS Teams, Outlook, Excel, Word, etc.
+ Ability to provide superior customer service through active listening and purposeful remedy.
+ Ability to be agile and work in ambiguous environments.
+ Affinity for quality and customer service.
+ Passionate, empathetic, understanding, and compassionate.
+ A self-starter with strong prioritization, time management, and organizational skills.
+ Enthusiastic team player with a strong sense of ownership and can-do attitude.
+ Fluency in English; bilingual Spanish or Mandarin is a plus.
**Additional Information**
This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.
_Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and_ _prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._
_This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training_
**Salary Range Minimum**
USD $22.50/Hr.
**Salary Range Maximum**
USD $24.00/Hr.
**ID** _ _
**Job Locations** _US-NJ-Teaneck_
**Category** _Customer Service/Support_
**Position Type** _Full-Time Non-Union_
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety.
What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.
**Essential Job Summary:**
We value people that are passionate about providing excellent customer service. Our employees thrive in being customer obsessed and part of a team who creates and cultivates professionalism in the workplace. In this role, you will be the primary point of contact for existing and potential customers, as well as the liaison between other departments such as operations, billing, and sales. The right candidate will blend a sense of ownership with strong communication skills and a desire to deliver an exceptional customer experience. The position is based in the our Teaneck office 40-hour work week; some weekends are applicable.
**Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.**
+ Handle all phone, email, and chat inquiries providing an expedited resolution.
+ Quickly identify and resolve customer service issues in a timely manner, including missed pick-ups and service-related issues.
+ Proactively raises issues/ concerns to address inefficiencies in completing daily tasks and activities.
+ Collaborate with the billing, sales, and operations teams to deliver on customer expectations.
+ Provide service and pricing recommendations to new and existing customers.
+ Manage challenging customer situations with professionalism and execute a remedy in a prompt and accurate manner to meet customer commitments.
+ Accurately process customer requests and orders in an expedited manner and ensure thorough follow-through on assignments and inquires.
+ Adapt to frequent changes in the work environment as company continues to grow and expand.
+ Perform additional duties as assigned.
**Requirements and Qualifications:**
+ Minimum of 1-3 years' experience working in a customer facing role, preferably in a call center.
+ College degree a plus
+ Impeccable communication skills, both written and verbal.
+ Strong organizational and time management skills, ability to prioritize multiple assignments and meet all deadlines with minimal supervision and strong attention to detail
+ Strong computer/technical skills, including MS Teams, Outlook, Excel, Word, etc.
+ Ability to provide superior customer service through active listening and purposeful remedy.
+ Ability to be agile and work in ambiguous environments.
+ Affinity for quality and customer service.
+ Passionate, empathetic, understanding, and compassionate.
+ A self-starter with strong prioritization, time management, and organizational skills.
+ Enthusiastic team player with a strong sense of ownership and can-do attitude.
+ Fluency in English; bilingual Spanish or Mandarin is a plus.
**Additional Information**
This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.
_Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and_ _prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._
_This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training_
**Salary Range Minimum**
USD $22.50/Hr.
**Salary Range Maximum**
USD $24.00/Hr.
**ID** _ _
**Job Locations** _US-NJ-Teaneck_
**Category** _Customer Service/Support_
**Position Type** _Full-Time Non-Union_
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7
Customer Service Representative
07188 Newark, New Jersey
Conduent
Posted 18 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Description for Internal Candidates
**Customer Service Representative**
**Onsite in Newark, NJ**
Hourly rate $16.50/hr, which may be below your state's minimum wage. Please take this into consideration when applying.
**What you get:**
+ Full-time Employment with Benefits day one including paid Holidays.
+ $6.50/hr
+ Bilingual in Spanish 17.50/hr
+ Paid Training
+ Great Work Environment
**Requirements:**
+ Must be at least 18 years of age or older.
+ Must have a High School Diploma, or equivalent.
+ Must be able to submit to a background check and drug test.
+ Must be able to work 10:15am to 7:15pm any day of the week
**Summary:**
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
**What you will be doing:**
+ Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
+ Identify customer needs to ensure the customer is provided complete and accurate information.
+ Process required transactions via mainframe or web-based applications.
+ Submit research requests in a concise yet accurate manner.
+ Maintain a thorough knowledge of the company and client programs, policies, and technology.
+ Communicate effectively in a warm and empathetic manner.
+ Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
+ Provide support to other positions/operations in cases during heavy workloads or absences.
**People who succeed in this role have:**
+ The ability to convey complex information in clear and concise terms to ensure customer understanding.
+ Strong work ethic.
+ Effective and accurate written and verbal communication skills.
+ Effective problem-solving skills.
+ Customer Service Experience.
+ Can navigate multiple applications and research solutions with ease
+ Love helping people and guiding them to the best solution for their issue
+ Are excited by innovative technology
+ Provide calm conflict resolution and problem solving for frustrated customers
+ Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
+ Can commit to 100% attendance for three to five weeks of paid training
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is 16.50/hr
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
Description for Internal Candidates
**Customer Service Representative**
**Onsite in Newark, NJ**
Hourly rate $16.50/hr, which may be below your state's minimum wage. Please take this into consideration when applying.
**What you get:**
+ Full-time Employment with Benefits day one including paid Holidays.
+ $6.50/hr
+ Bilingual in Spanish 17.50/hr
+ Paid Training
+ Great Work Environment
**Requirements:**
+ Must be at least 18 years of age or older.
+ Must have a High School Diploma, or equivalent.
+ Must be able to submit to a background check and drug test.
+ Must be able to work 10:15am to 7:15pm any day of the week
**Summary:**
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
**What you will be doing:**
+ Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
+ Identify customer needs to ensure the customer is provided complete and accurate information.
+ Process required transactions via mainframe or web-based applications.
+ Submit research requests in a concise yet accurate manner.
+ Maintain a thorough knowledge of the company and client programs, policies, and technology.
+ Communicate effectively in a warm and empathetic manner.
+ Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
+ Provide support to other positions/operations in cases during heavy workloads or absences.
**People who succeed in this role have:**
+ The ability to convey complex information in clear and concise terms to ensure customer understanding.
+ Strong work ethic.
+ Effective and accurate written and verbal communication skills.
+ Effective problem-solving skills.
+ Customer Service Experience.
+ Can navigate multiple applications and research solutions with ease
+ Love helping people and guiding them to the best solution for their issue
+ Are excited by innovative technology
+ Provide calm conflict resolution and problem solving for frustrated customers
+ Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
+ Can commit to 100% attendance for three to five weeks of paid training
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is 16.50/hr
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
View Now
8