What Customer Service Jobs are in Houston?

The University of Texas MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention. Within the Materials Mgmt Services Ops department, the Customer Service Specialist supports customer-facing supply chain operations that are essential to warehouse fulfillment, inventory support, delivery coordination, and service continuity. The Customer Service Specialist serves as a key resource for resolving operational issues and maintaining effective communication across multiple functional areas.
UT MD Anderson relies on high-performing professionals to deliver exceptional service and operational excellence. The Customer Service Specialist works closely with Distribution, Inventory Management, Procurement, and operational teams to address customer needs, support order fulfillment activities, and ensure timely resolution of service-related concerns. The Customer Service Specialist plays an important role in maintaining customer confidence and supporting uninterrupted operations.
The ideal candidate has an Associate's Degree, with a Bachelor's Degree preferred, along with substantial business and administrative experience that includes retail or ecommerce exposure. Successful candidates demonstrate strong customer service skills, operational coordination experience, problem-solving abilities, warehouse distribution experience, and the ability to communicate effectively across multiple teams while managing service recovery and fulfillment-related concerns.
Salary Range (Hourly Equivalent): Minimum $21.88 - Midpoint $27.40 - Maximum $32.93
Work Week: Days ( Monday - Friday from 7am -3:30pm)
Work Location: Onsite
Why Us?
At UT MD Anderson, this role contributes directly to the efficient delivery of critical supplies and services that support patient care, research, and operational excellence. The position offers opportunities to develop expertise in customer service operations, supply chain coordination, and service recovery while working collaboratively across multiple departments in a mission-driven environment that values professional growth and work-life balance.
- Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
- Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
- Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
- Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.
Responsibilities
Customer Service Operations & Service Recovery
- Serve as the primary point of escalation for customer concerns related to warehouse fulfillment, deliveries, backorders, stock availability, and service requests
- Coordinate resolution of customer issues through collaboration with Distribution, Inventory Management, Procurement, and operational teams
- Ensure customer interactions are handled professionally, timely, and with a focus on restoring confidence and maintaining continuity of care
Warehouse Coordination & Order Fulfillment Excellence
- Oversee daily customer service workflows supporting order fulfillment, replenishment requests, emergency deliveries, and supply inquiries
- Monitor service levels and operational metrics to ensure customer expectations and departmental standards are achieved
- Coordinate communication across warehouse functions to minimize delays and improve order accuracy
- Support contingency planning during supply interruptions, urgent requests, and high-volume operational periods
Communication & Service Coordination
- Ensure proactive communication regarding backorders, delivery delays, product substitutions, and operational impacts
- Facilitate effective information flow between CSC teams and customer departments to support informed decision-making
*EDUCATION*
* Required: Associate's Degree
* Preferred: Bachelor's Degree
*WORK EXPERIENCE*
* Required: 4 years General business and administrative experience, to include one year of experience in retail or ecommerce
* : May substitute required education degree with additional years of equivalent experience on a one to one basis.
* Preferred: Warehouse distribution, AI experience, and customer service experience a plus.
*OTHER REQUIREMENTS: *Must pass pre-employment skills test as required and administered by Human Resources.
The University of Texas MD Anderson Cancer Center offers excellent tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law. Information
* Requisition ID:
* Employment Status: Full-Time
* Employee Status: Regular
* Work Week: Days
* Minimum Salary: US Dollar (USD) 45,500
* Midpoint Salary: US Dollar (USD) 57,000
* Maximum Salary : US Dollar (USD) 68,500
* FLSA: non-exempt and eligible for overtime pay
* Fund Type: Hard
* Work Location: Onsite
* Pivotal Position: No
* Referral Bonus Available?: No
* Relocation Assistance Available?: No
\#LI-Onsite

Customer Service Specialist
**Location:** UTMB HEALTH LEAGUE CITY CAMPUS HOSPITAL -
**Workdays/shifts** **_:_** Weekends - varying shifts. More details will be provided during the interview process.
**Employment Type:** Part-time
**Pay Range:** $12.25 per hour - $12.25 per hour
Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.
**What You'll Do:** As a Customer Service Specialist at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to customer service brings a smile and makes a meaningful impact on others.
**Responsibilities include:**
+ May work in either food or facilities operation.
+ Handle customer service interactions through either face-to-face, email or telephone communications.
+ May also be required to record and document various client interactions for management follow-up.
+ Attends work and shows for scheduled shift on time with satisfactory regularity
+ Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
**What You Bring:**
+ Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
+ 0 - 2 years of related experience
Link to full Job description ( We Offer:**
+ Flexible and supportive work environment, so you can be home for life's important moments.
+ Access to ongoing training/development and advancement opportunities to turn your job into a career
+ Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
+ In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.
Link to benefits summary ( Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process._
**Who we are:**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form ( .

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a **Security Officer Customer Service Patrol** in **Houston, TX** , you will serve and safeguard clients in a range of industries such as Chemical/Petrochemical, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an unarmed patrol officer at a chemical and petrochemical location, where you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help reduce security-related incidents, and deliver outstanding customer service and communication. In this dynamic role, you will support daily operations with agility, reliability, and innovation while working as part of a caring team that puts people first and acts with integrity.
**Position Type: Part Time**
**Pay Rate: $14.71 / Hour**
**Job Schedule:**
**Day** **Time**
Tue11:00 PM - 07:00 AM
Wed03:00 PM - 11:00 PM
**What You'll Do:**
+ Provide customer service to employees, visitors, and/or contractors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
+ Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts and/or Allied Universal leadership as needed.
+ Conduct regular and random patrols throughout the location, including operational areas, exterior grounds, and perimeter points, helping to identify unusual activity and/or conditions that may need attention.
+ Monitor access points and verify entry and exit activity in accordance with site protocols, helping to support authorized access for personnel, visitors, and/or deliveries.
+ Observe industrial surroundings for potential hazards, equipment issues, spills, and/or policy concerns, and report findings promptly through established reporting channels.
**Minimum Requirements:**
+ Possess at least 6 months of security-related experience.
+ Be at least 21 years of age.
+ Customer service experience is preferred.
+ A state, county, or city issued security license is preferred.
+ Access control and/or badge experience is preferred.
+ Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
+ Possess a high school diploma or equivalent.
+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
+ Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
+ A valid driver's license will be required for driving positions only.
**Why Join Us:**
+ **Smart Tools:** Access to our exclusive technology to view and claim additional shifts to earn more.
+ **Career Growth:** Get paid training and access to career growth opportunities.
+ **Financial Benefits:** Participate in our retirement savings plan to invest in your future.
+ **Exclusive Perks:** Enjoy discounts on top brands and services through our Perks Program.
**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: .
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: .
**Job ID:**
**Location:** United States-Texas-Houston
**Job Category:** Security Officer, Part Time Security

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Customer Service Representative to work at a premier client in Houston, TX. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
**Salary- $17-$19/hour**
**Shift- Monday- Friday- 8am- 5pm**
**What's a typical day as a Customer Service Representative? You'll be:**
- Supporting the Customer Service Representative with client communications to help obtain records and information.
- Following up with clients on needed actions such as fee approvals, authorizations, and no record notifications.
- Managing incoming invoices and correspondence while handling calls and emails from agents or field contacts.
**This job might be an outstanding fit if you:**
- Have a high school diploma and at least 2 years of customer service experience.
- Possess strong communication skills, both by phone and email.
- Have legal or administrative experience, which is a plus!
**Why you should apply to be a Customer Service Representative:**
- Join a dynamic team where your contributions are valued and recognized.
- Enjoy a supportive work environment that prioritizes employee growth and development.
- Benefit from flexible working hours and a strong emphasis on work-life balance.
- Work with a reputable client known for its commitment to customer satisfaction and excellence in service.
**What happens next**
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today!
\#GRACE
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice ( .
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

The University of Texas MD Anderson Cancer Center is home to Materials Mgmt Services Ops, a department responsible for supporting the continuity of supply operations that serve clinical, surgical, laboratory, research, and support service areas. The Supervisor of Materials Management provides leadership for customer service operations within the Consolidated Services Center (CSC), ensuring timely issue resolution, operational coordination, and service excellence across supply chain functions.
UT MD Anderson is a leading institution focused on cancer care, research, education, and prevention. The Supervisor of Materials Management plays a critical role in maintaining customer satisfaction, operational efficiency, and uninterrupted access to supplies that support patient care. The Supervisor of Materials Management partners with operational and clinical stakeholders to strengthen service delivery and support organizational goals.
The ideal candidate will have experience leading customer service or supply chain operations in a complex healthcare environment, with demonstrated ability to manage customer relationships, coordinate issue resolution, support operational teams, and communicate effectively across multiple stakeholder groups. The ideal candidate will have AI experience, warehouse distribution, and creating reports for dashboards.
Salary Range (40-hour work week): Minimum $32.93/hour - Midpoint $41.11/hour - Maximum $49.28/hour
The typical work schedule is Monday - Friday 8am - 4:30pm.
Work Location: Onsite
Why Us?
At UT MD Anderson, this role directly supports the mission of delivering exceptional patient care by helping ensure critical supplies and services are available when and where they are needed. The position offers opportunities to lead service improvement initiatives, collaborate with multidisciplinary teams, and contribute to operational excellence while maintaining a consistent work schedule that supports work-life balance.
- Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance. - Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options. - Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups. - Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.
Responsibilities
Customer Service Operations & Service Recovery
- Serve as the primary point of escalation for customer concerns related to warehouse fulfillment, deliveries, backorders, stock availability, and service requests
- Coordinate resolution of customer issues through collaboration with Distribution, Inventory Management, Procurement, and operational teams
- Ensure customer interactions are handled professionally, timely, and with a focus on restoring confidence and maintaining continuity of care
- Track and trend service issues to identify root causes and implement corrective actions
Warehouse Coordination & Order Fulfillment Excellence
- Oversee daily customer service workflows supporting order fulfillment, replenishment requests, emergency deliveries, and supply inquiries
- Monitor service levels and operational metrics to ensure customer expectations and departmental standards are achieved
- Coordinate communication across warehouse functions to minimize delays and improve order accuracy
- Support contingency planning during supply interruptions, urgent requests, and high-volume operational periods
Customer Relationship Management & Stakeholder Engagement
- Build and maintain collaborative relationships with nursing units, perioperative services, ambulatory clinics, laboratory teams, research departments, and support services
- Conduct regular outreach to understand customer needs, gather feedback, and improve service delivery
- Facilitate service review meetings and communicate performance outcomes and improvement opportunities
- Promote a customer-focused culture across CSC operations
Team Leadership & Operational Support
- Provide day-to-day leadership and guidance to warehouse customer service personnel and serve as a resource to operational staff
- Support onboarding, training, and competency development to establish consistent service expectations
- Reinforce accountability, customer service standards, and effective communication practices
- Assist leadership with staffing coordination, workload prioritization, and operational readiness planning
Communication & Service Coordination
- Ensure proactive communication regarding backorders, delivery delays, product substitutions, and operational impacts
- Facilitate effective information flow between CSC teams and customer departments to support informed decision-making
- Maintain documentation and reporting related to customer interactions, issue resolution, and service performance
- Promote transparency and responsiveness to strengthen trust and partnership across the organization
*EDUCATION*
* Required: High School Diploma or Equivalent
* Preferred: Associate's Degree or
* Preferred: Bachelor's Degree
*WORK EXPERIENCE*
* Required: 5 years Inventory, logistics or a related field to include two years of team lead/supervisory experience. or
* Required: 3 years Inventory, logistics, or related field to include two years of team lead/supervisory experience with Associate's degree. or
* Required: 1 year Inventory, logistics, or a related field to include one year of team lead/supervisory experience with Bachelor's degree.
* : May substitute years of required experience to include two years of team lead/supervisory experience.
* : Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience.
* Preferred: AI experience, warehouse distribution, and creating reports for dashboards.
*OTHER REQUIREMENTS: *Must pass pre-employment skills test as required and administered by Human Resources.
The University of Texas MD Anderson Cancer Center offers excellent tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law. Information
* Requisition ID:
* Employment Status: Full-Time
* Employee Status: Regular
* Work Week: Days
* Minimum Salary: US Dollar (USD) 68,500
* Midpoint Salary: US Dollar (USD) 85,500
* Maximum Salary : US Dollar (USD) 102,500
* FLSA: exempt and not eligible for overtime pay
* Fund Type: Hard
* Work Location: Onsite
* Pivotal Position: No
* Referral Bonus Available?: No
* Relocation Assistance Available?: No
\#LI-Onsite

Job Description:
+ Responsible for organizing all keys / organizing and filing documents.
+ Actively communicate with many different departments and or team's and customers in person or over the phone.
+ Responsible for processing payments from successful bidders.
+ Ensure that superior customer service is always delivered to all customers.
+ Perform other duties as assigned
Qualifications:
+ Previous work experience where you worked in-person with customers.
+ Experience using computers, and able to learn to use new technology and software.
+ Excellent keyboarding skills for data entry.
+ A commitment to providing fantastic customer service.
+ Able to work well and maintain a positive attitude in high-pressure situations.
+ A friendly, outgoing, patient personality.
+ You thrive working as part of team, pitching in wherever you're needed.
Location: Houston, TX 77038
Pay: $17hr
Shift:
+ Monday to Friday
+ 8:00AM to 5:00PM
Additional Skills & Qualifications
Bilingual in English and Spanish
Strong customer service and communication skills
Experience using computers, and able to learn to use new technology and software
Basic administrative and organizational abilities
Attention to detail and ability to multitask in a fast paced environment
Experience Level
Intermediate Level
#PriorityWest26
Job Type & Location
This is a Contract to Hire position based out of Houston, TX 77038.
Pay and Benefits
The pay range for this position is $15.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Houston,TX 77038.
Application Deadline
This position is anticipated to close on Jul 29, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Bilingual French Customer Service Representative (Remote)
Job Type: Contract-to-Hire
Location: Fully Remote
Schedule: Full-Time
About the Opportunity
We are seeking a Bilingual French Customer Service Representative to join a growing customer support team. In this role, you will assist customers with insurance-related questions tied to auto loans and lease accounts. This is a customer-focused position dedicated to helping individuals resolve insurance documentation issues and ensuring account requirements are met.
This is not a sales or collections role. All interactions are focused on providing information, gathering details, and helping customers resolve outstanding insurance-related matters.
Key Responsibilities
+ Make outbound calls to customers regarding insurance documentation and policy requirements.
+ Contact insurance agencies to verify coverage information and resolve discrepancies.
+ Assist customers with insurance-related concerns, including cancelled policies, missing payments, or incomplete documentation.
+ Accurately document customer interactions and update information in internal systems.
+ Leave approved scripted messages when unable to reach an insurance representative.
+ Research account information and gather required documentation.
+ Maintain productivity and quality standards in a fast-paced call center environment.
+ Deliver exceptional customer service while demonstrating professionalism and empathy.
Daily Expectations
+ Handle approximately 14 calls per hour.
+ Spend the majority of the workday on the phone assisting customers and insurance representatives.
+ Accurately enter and update account information.
+ Meet performance, attendance, and quality metrics.
QualificationsRequired
+ High School Diploma or equivalent.
+ Fluency in French and English (verbal and written).
+ Minimum of 1 year of customer service experience, including:
+ Retail
+ Call Center
+ Administrative/Office Support
+ Data Entry
+ Hospitality or Restaurant Service
+ Ability to type at least 30 words per minute.
+ Strong communication and problem-solving skills.
+ Positive attitude and willingness to learn.
+ Comfortable working in a phone-based environment throughout the day.
+ Demonstrated history of meeting performance expectations.
Training
The first three weeks will consist of comprehensive paid training, including:
+ Classroom instruction
+ Job shadowing
+ Guided call handling
+ Quality and performance coaching
An assessment is required at the conclusion of training. Associates must achieve a passing score to transition into their assigned schedule.
Schedule
Bilingual French Shift:
+ Tuesday - Friday: 10:30 AM - 7:00 PM CST
+ Saturday: 7:00 AM - 4:00 PM CST
+ Sunday and Monday: Off
Training Schedule (First 3 Weeks):
+ Monday - Friday: 8:30 AM - 5:00 PM CST
What We Offer
+ Fully remote work environment.
+ Extensive training and career development.
+ Contract-to-hire opportunity with long-term growth potential.
+ Supportive team culture.
+ Overtime opportunities when available.
+ Holiday pay opportunities, including premium pay for select holiday coverage.
If you're bilingual in French and English, enjoy helping customers, and thrive in a fast-paced customer service environment, we'd love to hear from you.
#centralpriority26
Job Type & Location
This is a Contract to Hire position based out of Houston, TX.
Pay and Benefits
The pay range for this position is $15.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 28, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

**Location:** Houston Northwest by Veterans Memorial
**Employment Type:** Full-Time / On-Site Only
**About the Role**
We are seeking dependable, compassionate, and customer-focused individuals to join our Patient Support Call Center team. In this role, you will assist patients who rely on heart monitoring devices by providing exceptional customer service, answering questions, and helping ensure they receive the support they need. If you enjoy helping others, thrive in a fast-paced environment, and have a flexible schedule, we'd love to hear from you.
**Schedule Requirements**
+ Open availability is preferred.
+ Must be willing and able to work weekends and varying shifts as needed.
+ Reliability and consistent attendance are essential.
**Key Responsibilities**
+ Handle a high volume of inbound and outbound calls with patients.
+ Clearly communicate information regarding heart monitoring services and support.
+ Provide prompt, courteous, and professional customer service.
+ Accurately document patient interactions while maintaining confidentiality.
+ Build trust with patients through honesty, empathy, and professionalism.
+ Follow established procedures to ensure quality and compliance standards are met.
+ Collaborate with team members to provide an exceptional patient experience.
**Required**
+ Excellent verbal communication and active listening skills.
+ Friendly, patient-focused attitude with strong interpersonal skills.
+ Reliable, dependable, and punctual.
+ Ability to multitask and work efficiently in a fast-paced call center environment.
+ Comfortable handling confidential patient information.
+ Accurate typing and data entry skills.
+ Ability to operate a digital telephone system.
+ Intermediate proficiency with Microsoft Office applications.
+ Professional demeanor when handling inbound and outbound calls.
**Pay Details:** $15.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.