3,974 Digital Product Development jobs in the United States
Senior Manager - Digital Product Development (BLOC)
Posted 4 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the Business Line of Credit (BLOC) plays a critical role in shaping the future of our lending portfolio. The BLOC Product Development team is responsible for designing and developing innovative solutions that provide businesses with flexible access to capital, while maintaining a strong focus on risk management, operational excellence, and customer experience.
**How will you make an impact in this role?**
As part of the Business Line of Credit Product Development team, you will collaborate across a range of cross-functional stakeholders to drive both strategic initiatives and platform enhancements that strengthen the BLOC product, integrate into enterprise capabilities, and deliver an exceptional customer experience.
The ideal candidate will have a proven ability to lead project delivery end-to-end with exceptional problem-solving and collaboration skills. They will have experience managing multiple stakeholders, partnering across one or more Engineering scrum teams, and leading a cross-functional team to design solutions, achieve governance approvals, and build/test/deploy solutions.
**Key Responsibilities:**
+ Lead the end-to-end product development and delivery of initiatives in the BLOC Exposure product journey, focusing on the management of a customer's line, terms, and price and their related experiences
+ Drive collaboration with engineering, credit/fraud risk, product strategy, pricing, and other cross-functional team members to align requirements, determine implementation approaches, and deliver high impact initiatives
+ Manage initiatives across multiple Engineering scrum teams, defining user stories & test criteria, influencing sprint plans, and ensuring quality delivery
+ Manage BLOC enterprise integrations within the Credit & Fraud Risk Systems and associated customer communications related to the Exposure product journey
+ Ensure operational soundness and regulatory compliance across existing customer journeys, functionality, and processes
+ Partner with Servicing, Sales, Operations, Compliance, and Control teams to resolve customer issues and address platform breakdowns
+ Document business architecture and product functionality to ensure clarity, alignment, and knowledge sharing
+ Foster a culture of accountability, collaboration, and coaching team members while modeling execution excellence
**Minimum Qualifications:**
+ Experience in product management, platform development, or related roles within financial services or engineering teams
+ Proven track record in leading large product initiatives from concept to execution
+ A balance of technical knowledge and business acumen with experience working with engineers and partners on large, complex production systems in an agile environment
+ Strong relationship & communication skills to influence decision making and communicate at multiple organizational levels
+ Experience managing multiple priorities simultaneously while adapting to evolving business needs
+ Strong analytical skills with experience using data and research to guide decision-making and issue resolution
+ Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development
+ Familiarity with agile methodologies and product development frameworks
+ High personal accountability and leads with a customer first mindset
+ Bachelor's degree in business, computer science, engineering or a related field
**Qualifications**
Salary Range: $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Marketing
**Primary Location:** US-New York-New York
**Other Locations:** US-Arizona-Phoenix, US-Georgia-Atlanta, US-Utah-Sandy, US-Florida-Sunrise
**Schedule** Full-time
**Req ID:**
Senior Manager - Digital Product Development (BLOC)
Posted 4 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the Business Line of Credit (BLOC) plays a critical role in shaping the future of our lending portfolio. The BLOC Product Development team is responsible for designing and developing innovative solutions that provide businesses with flexible access to capital, while maintaining a strong focus on risk management, operational excellence, and customer experience.
**How will you make an impact in this role?**
As part of the Business Line of Credit Product Development team, you will collaborate across a range of cross-functional stakeholders to drive both strategic initiatives and platform enhancements that strengthen the BLOC product, integrate into enterprise capabilities, and deliver an exceptional customer experience.
The ideal candidate will have a proven ability to lead project delivery end-to-end with exceptional problem-solving and collaboration skills. They will have experience managing multiple stakeholders, partnering across one or more Engineering scrum teams, and leading a cross-functional team to design solutions, achieve governance approvals, and build/test/deploy solutions.
**Key Responsibilities:**
+ Lead the end-to-end product development and delivery of initiatives in the BLOC Exposure product journey, focusing on the management of a customer's line, terms, and price and their related experiences
+ Drive collaboration with engineering, credit/fraud risk, product strategy, pricing, and other cross-functional team members to align requirements, determine implementation approaches, and deliver high impact initiatives
+ Manage initiatives across multiple Engineering scrum teams, defining user stories & test criteria, influencing sprint plans, and ensuring quality delivery
+ Manage BLOC enterprise integrations within the Credit & Fraud Risk Systems and associated customer communications related to the Exposure product journey
+ Ensure operational soundness and regulatory compliance across existing customer journeys, functionality, and processes
+ Partner with Servicing, Sales, Operations, Compliance, and Control teams to resolve customer issues and address platform breakdowns
+ Document business architecture and product functionality to ensure clarity, alignment, and knowledge sharing
+ Foster a culture of accountability, collaboration, and coaching team members while modeling execution excellence
**Minimum Qualifications:**
+ Experience in product management, platform development, or related roles within financial services or engineering teams
+ Proven track record in leading large product initiatives from concept to execution
+ A balance of technical knowledge and business acumen with experience working with engineers and partners on large, complex production systems in an agile environment
+ Strong relationship & communication skills to influence decision making and communicate at multiple organizational levels
+ Experience managing multiple priorities simultaneously while adapting to evolving business needs
+ Strong analytical skills with experience using data and research to guide decision-making and issue resolution
+ Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development
+ Familiarity with agile methodologies and product development frameworks
+ High personal accountability and leads with a customer first mindset
+ Bachelor's degree in business, computer science, engineering or a related field
**Qualifications**
Salary Range: $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Marketing
**Primary Location:** US-New York-New York
**Other Locations:** US-Arizona-Phoenix, US-Georgia-Atlanta, US-Utah-Sandy, US-Florida-Sunrise
**Schedule** Full-time
**Req ID:**
Senior Manager - Digital Product Development (BLOC)
Posted 4 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the Business Line of Credit (BLOC) plays a critical role in shaping the future of our lending portfolio. The BLOC Product Development team is responsible for designing and developing innovative solutions that provide businesses with flexible access to capital, while maintaining a strong focus on risk management, operational excellence, and customer experience.
**How will you make an impact in this role?**
As part of the Business Line of Credit Product Development team, you will collaborate across a range of cross-functional stakeholders to drive both strategic initiatives and platform enhancements that strengthen the BLOC product, integrate into enterprise capabilities, and deliver an exceptional customer experience.
The ideal candidate will have a proven ability to lead project delivery end-to-end with exceptional problem-solving and collaboration skills. They will have experience managing multiple stakeholders, partnering across one or more Engineering scrum teams, and leading a cross-functional team to design solutions, achieve governance approvals, and build/test/deploy solutions.
**Key Responsibilities:**
+ Lead the end-to-end product development and delivery of initiatives in the BLOC Exposure product journey, focusing on the management of a customer's line, terms, and price and their related experiences
+ Drive collaboration with engineering, credit/fraud risk, product strategy, pricing, and other cross-functional team members to align requirements, determine implementation approaches, and deliver high impact initiatives
+ Manage initiatives across multiple Engineering scrum teams, defining user stories & test criteria, influencing sprint plans, and ensuring quality delivery
+ Manage BLOC enterprise integrations within the Credit & Fraud Risk Systems and associated customer communications related to the Exposure product journey
+ Ensure operational soundness and regulatory compliance across existing customer journeys, functionality, and processes
+ Partner with Servicing, Sales, Operations, Compliance, and Control teams to resolve customer issues and address platform breakdowns
+ Document business architecture and product functionality to ensure clarity, alignment, and knowledge sharing
+ Foster a culture of accountability, collaboration, and coaching team members while modeling execution excellence
**Minimum Qualifications:**
+ Experience in product management, platform development, or related roles within financial services or engineering teams
+ Proven track record in leading large product initiatives from concept to execution
+ A balance of technical knowledge and business acumen with experience working with engineers and partners on large, complex production systems in an agile environment
+ Strong relationship & communication skills to influence decision making and communicate at multiple organizational levels
+ Experience managing multiple priorities simultaneously while adapting to evolving business needs
+ Strong analytical skills with experience using data and research to guide decision-making and issue resolution
+ Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development
+ Familiarity with agile methodologies and product development frameworks
+ High personal accountability and leads with a customer first mindset
+ Bachelor's degree in business, computer science, engineering or a related field
**Qualifications**
Salary Range: $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Marketing
**Primary Location:** US-New York-New York
**Other Locations:** US-Arizona-Phoenix, US-Georgia-Atlanta, US-Utah-Sandy, US-Florida-Sunrise
**Schedule** Full-time
**Req ID:**
Senior Manager - Digital Product Development (BLOC)
Posted 4 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the Business Line of Credit (BLOC) plays a critical role in shaping the future of our lending portfolio. The BLOC Product Development team is responsible for designing and developing innovative solutions that provide businesses with flexible access to capital, while maintaining a strong focus on risk management, operational excellence, and customer experience.
**How will you make an impact in this role?**
As part of the Business Line of Credit Product Development team, you will collaborate across a range of cross-functional stakeholders to drive both strategic initiatives and platform enhancements that strengthen the BLOC product, integrate into enterprise capabilities, and deliver an exceptional customer experience.
The ideal candidate will have a proven ability to lead project delivery end-to-end with exceptional problem-solving and collaboration skills. They will have experience managing multiple stakeholders, partnering across one or more Engineering scrum teams, and leading a cross-functional team to design solutions, achieve governance approvals, and build/test/deploy solutions.
**Key Responsibilities:**
+ Lead the end-to-end product development and delivery of initiatives in the BLOC Exposure product journey, focusing on the management of a customer's line, terms, and price and their related experiences
+ Drive collaboration with engineering, credit/fraud risk, product strategy, pricing, and other cross-functional team members to align requirements, determine implementation approaches, and deliver high impact initiatives
+ Manage initiatives across multiple Engineering scrum teams, defining user stories & test criteria, influencing sprint plans, and ensuring quality delivery
+ Manage BLOC enterprise integrations within the Credit & Fraud Risk Systems and associated customer communications related to the Exposure product journey
+ Ensure operational soundness and regulatory compliance across existing customer journeys, functionality, and processes
+ Partner with Servicing, Sales, Operations, Compliance, and Control teams to resolve customer issues and address platform breakdowns
+ Document business architecture and product functionality to ensure clarity, alignment, and knowledge sharing
+ Foster a culture of accountability, collaboration, and coaching team members while modeling execution excellence
**Minimum Qualifications:**
+ Experience in product management, platform development, or related roles within financial services or engineering teams
+ Proven track record in leading large product initiatives from concept to execution
+ A balance of technical knowledge and business acumen with experience working with engineers and partners on large, complex production systems in an agile environment
+ Strong relationship & communication skills to influence decision making and communicate at multiple organizational levels
+ Experience managing multiple priorities simultaneously while adapting to evolving business needs
+ Strong analytical skills with experience using data and research to guide decision-making and issue resolution
+ Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development
+ Familiarity with agile methodologies and product development frameworks
+ High personal accountability and leads with a customer first mindset
+ Bachelor's degree in business, computer science, engineering or a related field
**Qualifications**
Salary Range: $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Marketing
**Primary Location:** US-New York-New York
**Other Locations:** US-Arizona-Phoenix, US-Georgia-Atlanta, US-Utah-Sandy, US-Florida-Sunrise
**Schedule** Full-time
**Req ID:**
Senior Manager - Digital Product Development (BLOC)
Posted 4 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the Business Line of Credit (BLOC) plays a critical role in shaping the future of our lending portfolio. The BLOC Product Development team is responsible for designing and developing innovative solutions that provide businesses with flexible access to capital, while maintaining a strong focus on risk management, operational excellence, and customer experience.
**How will you make an impact in this role?**
As part of the Business Line of Credit Product Development team, you will collaborate across a range of cross-functional stakeholders to drive both strategic initiatives and platform enhancements that strengthen the BLOC product, integrate into enterprise capabilities, and deliver an exceptional customer experience.
The ideal candidate will have a proven ability to lead project delivery end-to-end with exceptional problem-solving and collaboration skills. They will have experience managing multiple stakeholders, partnering across one or more Engineering scrum teams, and leading a cross-functional team to design solutions, achieve governance approvals, and build/test/deploy solutions.
**Key Responsibilities:**
+ Lead the end-to-end product development and delivery of initiatives in the BLOC Exposure product journey, focusing on the management of a customer's line, terms, and price and their related experiences
+ Drive collaboration with engineering, credit/fraud risk, product strategy, pricing, and other cross-functional team members to align requirements, determine implementation approaches, and deliver high impact initiatives
+ Manage initiatives across multiple Engineering scrum teams, defining user stories & test criteria, influencing sprint plans, and ensuring quality delivery
+ Manage BLOC enterprise integrations within the Credit & Fraud Risk Systems and associated customer communications related to the Exposure product journey
+ Ensure operational soundness and regulatory compliance across existing customer journeys, functionality, and processes
+ Partner with Servicing, Sales, Operations, Compliance, and Control teams to resolve customer issues and address platform breakdowns
+ Document business architecture and product functionality to ensure clarity, alignment, and knowledge sharing
+ Foster a culture of accountability, collaboration, and coaching team members while modeling execution excellence
**Minimum Qualifications:**
+ Experience in product management, platform development, or related roles within financial services or engineering teams
+ Proven track record in leading large product initiatives from concept to execution
+ A balance of technical knowledge and business acumen with experience working with engineers and partners on large, complex production systems in an agile environment
+ Strong relationship & communication skills to influence decision making and communicate at multiple organizational levels
+ Experience managing multiple priorities simultaneously while adapting to evolving business needs
+ Strong analytical skills with experience using data and research to guide decision-making and issue resolution
+ Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development
+ Familiarity with agile methodologies and product development frameworks
+ High personal accountability and leads with a customer first mindset
+ Bachelor's degree in business, computer science, engineering or a related field
**Qualifications**
Salary Range: $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Marketing
**Primary Location:** US-New York-New York
**Other Locations:** US-Arizona-Phoenix, US-Georgia-Atlanta, US-Utah-Sandy, US-Florida-Sunrise
**Schedule** Full-time
**Req ID:**
Senior Program Manager, Digital Product Development
Posted 21 days ago
Job Viewed
Job Description
Responsibilities:
- Lead and manage multiple complex digital product development programs from initiation to completion.
- Develop and maintain comprehensive program plans, including scope, timelines, resources, and budgets.
- Oversee cross-functional teams, ensuring effective collaboration and accountability.
- Identify, assess, and manage program risks and issues, developing proactive mitigation strategies.
- Ensure clear and consistent communication with all stakeholders, including senior leadership.
- Drive adherence to agile methodologies and best practices throughout the program lifecycle.
- Monitor program performance, track key metrics, and provide regular status reports.
- Facilitate decision-making processes and resolve conflicts effectively.
- Champion innovation and continuous improvement within program delivery.
- Ensure successful launch and adoption of digital products.
- Master's degree in Business Administration, Computer Science, or a related field. PMP, PgMP, or Agile certifications are highly desirable.
- 7+ years of experience in program management, with a strong focus on digital product development.
- Proven track record of successfully managing large-scale, cross-functional digital programs.
- Expertise in Agile methodologies (Scrum, Kanban) and project management tools (e.g., Jira, Confluence).
- Strong understanding of the software development lifecycle (SDLC) and product management principles.
- Exceptional leadership, strategic thinking, problem-solving, and communication skills.
- Ability to influence and collaborate effectively with stakeholders at all levels.
- Demonstrated success in managing distributed teams in a remote environment.
- Experience with budget management and resource allocation.
- Willingness to travel occasionally for critical project milestones.
Senior UX/UI Designer - Digital Product Development
Posted 6 days ago
Job Viewed
Job Description
Responsibilities:
- Lead the user experience (UX) and user interface (UI) design for new and existing digital products.
- Conduct in-depth user research, including interviews, usability testing, and persona development, to inform design decisions.
- Create detailed wireframes, user flows, interactive prototypes, and high-fidelity mockups.
- Collaborate closely with product managers, engineers, and stakeholders to ensure designs are technically feasible and meet business objectives.
- Advocate for user-centered design principles throughout the entire product development process.
- Iterate on designs based on user feedback, A/B testing, and data analytics.
- Develop and maintain design systems to ensure consistency and scalability across all digital touchpoints.
- Present design solutions and rationale clearly and persuasively to various audiences.
- Stay current with industry trends, emerging technologies, and best practices in UX/UI design.
- Mentor junior designers and contribute to the growth and evolution of the design team.
- Ensure accessibility standards are met in all design outputs.
- Collaborate with marketing and content teams to optimize the user journey.
- Bachelor's or Master's degree in Interaction Design, Human-Computer Interaction, Graphic Design, or a related field.
- 6+ years of professional experience in UX/UI design with a strong portfolio showcasing end-to-end product design experience.
- Expertise in industry-standard design and prototyping tools such as Figma, Sketch, Adobe XD, InVision, etc.
- Proven experience conducting various forms of user research and usability testing.
- Deep understanding of interaction design, information architecture, and visual design principles.
- Experience designing for complex web applications and mobile platforms.
- Excellent communication, presentation, and interpersonal skills.
- Ability to manage multiple projects simultaneously in a fast-paced, fully remote environment.
- Strong problem-solving skills and a passion for creating exceptional user experiences.
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Senior UI/UX Designer, Digital Product Development
Posted 14 days ago
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Job Description
Key Responsibilities:
- Conduct user research, including interviews, surveys, and persona development, to understand user needs and behaviors.
- Translate user needs and business requirements into intuitive and engaging user flows, wireframes, and prototypes.
- Create high-fidelity visual designs, including UI elements, layouts, and style guides, ensuring consistency and adherence to brand guidelines.
- Plan and conduct usability testing sessions to gather feedback and iterate on designs.
- Collaborate closely with product managers to define product strategy and user experience goals.
- Work in partnership with front-end developers to ensure accurate implementation of designs.
- Champion user-centered design principles throughout the product development lifecycle.
- Present design concepts and rationale to stakeholders, effectively communicating design decisions.
- Stay updated on the latest UI/UX design trends, tools, and technologies.
- Contribute to the continuous improvement of design processes and best practices.
- Advocate for the user and ensure accessibility standards are met.
- Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction (HCI), or a related field.
- Minimum of 5 years of professional experience in UI/UX design, with a strong portfolio demonstrating expertise in both user experience and user interface design.
- Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, InVision, or similar.
- Solid understanding of user research methodologies, usability testing, and information architecture.
- Experience designing for web and mobile applications (iOS and Android).
- Strong visual design skills with an eye for typography, color, and layout.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work effectively in a hybrid environment, collaborating with team members both in the office and remotely.
- Familiarity with front-end development principles (HTML, CSS, JavaScript) is a plus.
- A passion for creating exceptional user experiences and a keen eye for detail.
Senior UX/UI Designer - Digital Product Development
Posted 22 days ago
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Job Description
Responsibilities:
- Lead the design process for digital products, from concept to implementation, ensuring a user-centered approach.
- Conduct user research, usability testing, and gather feedback to inform design decisions.
- Create wireframes, user flows, interactive prototypes, and high-fidelity mockups.
- Develop and maintain design systems and style guides to ensure brand consistency and design scalability.
- Collaborate closely with product managers, engineers, and other stakeholders to define product requirements and deliver exceptional user experiences.
- Translate complex user needs and business requirements into elegant and intuitive design solutions.
- Articulate design rationale and present design concepts effectively to cross-functional teams.
- Stay current with industry trends, emerging technologies, and best practices in UX/UI design.
- Mentor junior designers and contribute to a culture of design excellence.
- Iterate on designs based on user feedback, data analysis, and technical constraints.
- Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience.
- 5+ years of professional experience in UX/UI design for web and mobile applications.
- A strong portfolio demonstrating expertise in user research, interaction design, visual design, and prototyping.
- Proficiency in design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, or similar.
- Experience with user research methodologies and usability testing.
- Solid understanding of front-end development principles and how they relate to design.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work effectively in a collaborative team environment, with both in-office and remote team members.
- Strong problem-solving skills and the ability to think critically about user needs.
- A passion for creating impactful and user-friendly digital products.
Product Owner (Salesforce, Customer Facing, Digital Product Development)
Posted today
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Job Description
Location - Hybrid of 4 days/week onsite and 1 day/week remote
Contract Duration - Fall 2025 - March 31, 2026 with strong intention on extending contract
We are looking for an entrepreneurial Product Owner to join as a key member of our client's Digital Product Team supporting their financial services organization. This team supports the company's finance and insurance websites as well a mobile app, customer service agent console and other digital tools. The team's mission is to provide exemplary customer experience to foster trust and loyalty. The team value's each interaction as a brand building opportunity. They apply the following attributes (Listen, Understand, Advocate, and Anticipate) in every channel to provide seamless and relevant service.
As a Product Owner for the Digital Product Team, you will own responsibilities across the entire software development life cycle for projects and production support. For example, you will drive grooming sessions, capture requirements and acceptance criteria, aid the prioritization and sizing of work, prepare, and perform user acceptance testing, assist field training, craft customer / field / stakeholder communications, perform demos, support launch and triage during warranty. The team is currently working on improving their products through large projects, enhancements, and production support. Their products include:
Client Finance Websites:
- Support client finance customers in digital web channel.
- Expand self-service functionality to enable customers to easily manage their accounts online
- New channel to launch soon. To launch a mobile app channel for customers to make payments easily.
- Support client insurance solutions business in digital web channel.
- Customer service representatives use console to serve customer requests. Knowledge summarizes standard operating procedures to help representatives understand how best to do their jobs
- Customer communications via message center, email, SMS, web notifications, banner notifications and partner managed messages. Care and feeding of technical platform and templates.
- Leading the Product team and be a subject matter expert for the Salesforce and mobile app environments
- Write clear user stories and acceptance criteria
- Must have experience (apparent in resume) in strategy, roadmap, leading projects, documenting requirements, UAT script writing, and UAT execution experience.
- Work with Business and IT teams to document process flows, status reports
- Write and execute well planned test scripts for UAT and provide support of other testing workstreams. Triage. Report on testing results
- Support nationwide customer, dealer and field for operations (including the chat line and inbox), training and organizational change management
- Working with CX, business, development and testing resources to imagine, write, deliver and test user stories
- Leading initiatives. Meeting with leadership to articulate art of the possible, proposal plans and budgets to gain approvals
- Maintaining operations to meet SLAs through payments batch, deployments, maintenance and vendor releases, platform releases, incident management and troubleshooting, license management, cost management, vendor management, etc.
- Lead agile spring planning, demo, retrospective and backlog management.
- Measure and analyze metrics for business cases and platform reporting.
- BA/BS degree
- 2 years of payments, financial services, or captive finance industry experience
- Well-versed in Customer Facing + Payments Excellence
- Needs to have a Salesforce certification or be willing and able to gain salesforce Admin Certification within a 12 month timeframe from joining the team
- Platform Strategy expertise with Salesforce
- Needs to have extensive experience creating and executing UAT scripts.
- Must have excellent communication skills and strong communication skills and be able to clearly articulate their thoughts.
- Communication skills which include:
- Clarity: Communication is clearly understood by the audience.
- Descriptive: Requires the use of descriptive words and language.
- Concise: Ability to summarize the details.
- Influential: Persuasive in their communication.
- Listener: Is actively listening. Provides feedback that they are listening. Asks questions to ensure understanding.
- Organized: Ability to tell the story for the audience to understand.
- Emotional Intelligence: Knowing when to be concise vs detailed, gaging audience, and changing communication styles accordingly.
- 3-5 years of product management, product development or product operations experience
- 3-5 years of leadership experience, managing mixed teams: business / IT, internal / external, onshore / nearshore / offshore
- 2-5 years of experience with customer facing top brand digital product
- 1-2 years of roadmap and business planning experience.
- Experience driving procurement process from identification of options, evaluations and RFI/RFP selection of tools and vendors
- Must be comfortable leading and collaborating with UX, marketing and training (will be working with engineering, testing, SOX, compliance and legal).
- Needs to be open to ambiguity and quickly flex for changing conditions.
- Exhibit outstanding written and verbal multidisciplinary communication skills.
- Display an eagerness to make steady progress to successfully engage business and IT partners (within financial org, enterprise, and external vendors).
- Must be detail oriented and own a high level of accountability.
- Need maintain high standards for both project launches and operational excellence through quality, cost, and delivery.
- Must be a fast learner who will become a subject matter expert on customer personas, the platform, payment flows, business rules, account conditions, etc.
- Mobile app experience.
- Agile certification for Product Owner or Scrum Master (Prefer SAFe Agile)
- 1-2 years of direct leadership experience, managing associates