89,562 Customer Service jobs in the United States
Live Chat Agent
Posted 8 days ago
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Job Description
IMPEX TRADING & FINANCE LLC is a premier leader in international trade and finance solutions, specializing in a wide range of financial services and trading strategies. We provide high-value trading solutions, financial consulting, and investment opportunities to a global client base. As a trusted partner in the trading industry, we are committed to delivering unparalleled service and customer satisfaction through professional, reliable, and efficient support.
Job Summary:We are looking for a highly skilled and motivated Live Chat Support Representative to join our growing customer support team. The ideal candidate will play a crucial role in maintaining customer satisfaction and providing seamless, real-time assistance to our clients via live chat platforms. This is a customer-centric position that requires excellent communication skills, a solid understanding of our services, and the ability to manage multiple inquiries simultaneously.
Key Responsibilities:- Real-time Support: Provide fast, accurate, and professional assistance to clients through live chat, addressing inquiries related to IMPEX’s financial services, trading solutions, and investments.
- Product & Service Knowledge: Develop a deep understanding of our trading and finance offerings, ensuring that clients receive comprehensive and relevant information to meet their needs.
- Issue Resolution: Handle and resolve customer queries, technical issues, or concerns related to account management, transaction details, or service usage in an efficient and timely manner.
- Customer Engagement: Foster positive relationships with clients by delivering exceptional support, demonstrating patience, and maintaining a professional tone.
- Collaboration: Work closely with other departments (e.g., technical support, sales, finance) to ensure smooth operations and to escalate issues as necessary.
- Documentation: Accurately document all interactions and track customer inquiries using our CRM system. Maintain detailed records of customer issues and resolutions.
- Quality Assurance: Follow up with clients as needed to ensure satisfaction and promote continued business relationships. Monitor trends in customer inquiries to provide feedback for product or service improvements.
- Compliance: Adhere to all company policies and regulatory requirements regarding customer communication, data privacy, and financial services.
- Education: High School Diploma or equivalent (required). Bachelor’s degree in Business, Finance, or related field (preferred).
- Experience:
- 1+ year of experience in a customer support role, ideally in the financial services or trading industry.
- Experience in live chat support or similar real-time communication platforms is a plus.
- Technical Skills:
- Proficiency in live chat software, CRM systems, and Microsoft Office Suite.
- Familiarity with trading platforms and financial tools is a significant advantage.
- Communication Skills:
- Exceptional written communication skills, with the ability to convey complex financial concepts in a clear and concise manner.
- Strong problem-solving abilities, with a keen attention to detail.
- Customer-Centric:
- A passion for delivering outstanding customer service with a focus on client satisfaction and support excellence.
- Ability to remain calm and professional under pressure in a fast-paced environment.
- Availability: Must be available to work flexible hours, including weekends and holidays, to accommodate a global client base.
- Knowledge of financial trading terminology and an understanding of the financial markets.
- Familiarity with regulatory standards in the finance and trading sectors.
- Multilingual skills are a plus (especially in languages such as Spanish, Mandarin, or Arabic).
- Competitive salary and performance-based bonuses.
- Health and wellness benefits.
- Opportunities for career growth and development within a dynamic and expanding company.
- Access to cutting-edge trading tools and financial platforms.
- Flexible work schedule and remote work options (if applicable).
Company Details
Call Center Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representative Responsibilities include:
- Creating an excellent service experience for our customers
- Representing the brand positively
- Providing prompt service and quality products
- Maintaining a clean and comfortable environment
- Upholding all operational standards.
- A strong commitment to excellent customer service and food quality
- A knack for providing top-notch interactive service to our customers
- Previous experience
- A desire to work in a supportive fun work environment
- Competitive salary: $19.0-20.00/Hour
- Employee growth opportunities
- A daily loaf of bread
Call Center Customer Service Representative
Posted today
Job Viewed
Job Description
Join Us as a Customer Service Representative
Location : 300 East Park Drive, Harrisburg, PA 17111
Start Date : August 2025
Schedule : Monday-Friday, Day Shift
Pay : $18/hr + Full Benefits
Work On-Site First, Then Go Remote!
( Eligible for work-from-home after 90 days)
Are you a people person who loves solving problems and making someone's day better?
EZ Pass is growing-and we're looking for friendly, dependable Customer Service Representatives to join our team!
This is your chance to build a career in a supportive, fast-paced environment where your contributions truly matter.
What You'll Be Doing:
- Answering inbound calls and helping customers with their EZ Pass accounts
- Updating account info and documenting interactions
- Resolving concerns with professionalism and care
- 1+ year of customer service experience (call center experience is a plus!)
- Strong computer and data entry skills
- High School Diploma or GED (required)
- Reliable transportation and great attendance
Ready to take the next step in your career?
Apply now and become part of a team that values your growth and success!
Pay and Benefits
The pay range for this position is $8.00 - 18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
•Medical, dental & vision
•Critical Illness, Accident, and Hospital
•401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
•Life Insurance (Voluntary Life & AD&D for the employee and dependents)
•Short and long-term disability
•Health Spending Account (HSA)
•Transportation benefits
•Employee Assistance Program
•Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Harrisburg,PA.
Application Deadline
This position is anticipated to close on Jul 24, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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