15,211 Jobs in East Hartford

The Opportunity
The

New Business Account Manager

is a dedicated client relationship business partner that is a vital part of the New Business & Underwriting experience. As a critical field facing role, this position is accountable for developing, maintaining, and enhancing relationships with new and existing agency staff and financial professionals. This position is focused on driving internal and external partnerships and strategies that will result in long term growth and policy persistency. Working closely with agency staff, brokers, external vendors, and various departments at MassMutual, this role will be responsible for managing new business timelines, gaining a granular understanding of their agencys business needs, establishing and documenting processes to support those needs, and ultimately the successful onboarding of newly sold business.
The Team
The Account Manager team is a highly collaborative and hardworking group dedicated to delivering exceptional client experiences. Through strong teamwork and open communication, the team works together to build lasting relationships, drive results, and ensure every clients needs are met with care and precision. Their collective effort and commitment to excellence make them a trusted partner in achieving shared success.

The Impact
Account Managers

serve as the primary contact for agency partners, handling onboarding, service, and support for new business across dedicated distribution channels. Acting as an extension of our distribution partners, they simplify processes and reduce complexity to create a seamless experience. Account Managers engage regularly with firms, Financial Professionals, and General Agents, supporting meetings on strategy, performance, products, and regulatory updates. Their work directly influences the sales funnel and drives future business opportunities.
As an Account Manager, you will be accountable for the below, and other duties as assigned:
Manage pending inventory and issued cases to improve placement rates.
Act as liaison between firms and internal teams, providing timely updates and resolving escalations.
Deliver training and communicate process changes to firm New Business staff.
Build strong relationships with internal and external stakeholders to streamline workflows.
Conduct agency visits and presentations to educate, gather feedback, and strengthen partnerships.
Facilitate regular calls with agencies to review metrics, address gaps, and solve problems.
Partner with Compliance and Field Risk Management on regulatory matters.
Identify process improvements and provide coaching to enhance ease of doing business.
Participate in projects focused on service enhancements and customer centricity.
The Minimum Qualifications
High School Diploma
3+ years of work experience in the Financial/Insurance industry or Client Relationship Management
The Ideal Qualifications
Bachelors degree
1+ year of Life/Disability Insurance product knowledge
Experience in case management or underwriting for Life or Disability Insurance
5+ years in Financial Services, Customer Service, or Client Relationship Management
Strong understanding of company products, services, and business operations
Skilled in presenting processes, results, and best practices to internal and external stakeholders
Detail-oriented and able to work independently under tight deadlines
Thrives in fast-paced, diverse, and dynamic environments
Committed to delivering exceptional service and performance excellence
Proficient in using multiple systems and tools
Highly organized and capable of managing multiple priorities
Effective communicator with strong negotiation and conflict resolution skills
Collaborative team player who respects procedures and timelines
Flexible to support business needs during peak periods and critical deadlines
What to Expect as Part of MassMutual and the Team
Regular meetings with the team

Focused one-on-one meetings with your manager

Networking opportunities including access to Asian, Hispanic/Latinx, African American, Women, LGBTQ, Veteran and Disability-focused Business Resource Groups

Access to learning content on Degreed and other informational platforms

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

PURPOSE AND SCOPE:

Manages the provision of quality patient care in an independent home therapy program while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Takes the appropriate actions and makes the necessary decisions to ensure the continuity of care and patient and staff safety. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapy patients to ensure that the highest standards of care are provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies program(s).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Manage the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, operational methods, growth, and quality and staffing.
• Provide leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
• Technically proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current industry trends.
• Experienced leadership required for multi-faceted environment; role primarily focuses on tactical execution. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
• Program or project responsibility generally within the Home Therapy Department. Manages the operations of one or more HT Programs, direct impact within assigned area. Manages the coordination of activities of a section or department with direct responsibility for results, including costs, operational methods, and staffing.
• Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Recommends changes to policies and procedures following company protocol as needed. Ensures that subordinates follow policy and procedures.
• Frequently interacts with supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
• Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team.
• Interacts with internal departments and external customers; particularly in problem resolution. Acts as an advisor to subordinate(s) to meet schedules and/or resolve problems.
• Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations.
• Participates in the development and implements the area strategic plans, goals and objectives ensuring alignment with those of the region, division and company. Implements HT program-specific and area quality goals and action plans in order to achieve quality standards.
• Responsible and accountable for facility maintenance and environmental integrity. Promotes a culture of safety in assigned market.
• Provide technical guidance.
• Assist with various projects as assigned.
• Other duties as assigned.

PATIENT CARE:

• Directs and manages all aspects of patient care for Home Therapies patients in assigned program from admission through discharge of the patient. Provides direction, guidance and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End Stage Renal Disease (ESRD). Ensures that the standard of dialysis provided is at least equivalent to that provided to facility patients.
• Oversees the identification and evaluation of candidates for the Home Therapies Program including assessment of patients' home environment if needed.
• Accountable for timely completion of patient care plans by organizing meetings of the health care team to discuss patient care plans and resolve patient problems.
• Maintains and communicates efficient and timely patient schedules to ensure maximization of the facility station efficiency.
• Ensures completion of Initial and Annual Nursing assessment, and ongoing evaluation and documentation of patient care needs according to FMC Policies and Procedures is completed.
• Ensures patients' response to home dialysis treatment therapy is documented according to company policies and procedures and in compliance with pertinent regulatory requirements.
• Ensure appropriate intervention for changes in patient adequacy status and troubleshooting peritoneal and access flow issues are completed per physician orders.
• Identifies and communicates patient related issues to the physician.
• Develops action plans for missed treatments in collaboration with the Medical Director.
• Administers medications as prescribed including algorithm (as appropriate), and document appropriate medical justification if indicated. Responsible for the appropriate recording of controlled substances as required by law.
• Ensures reports of alert/panic and abnormal lab results are communicated to appropriate physician.
• Implements staffing and medical supply models to ensure provision of quality patient care.
• Ensures all educational needs of patient and family are met regarding End Stage Renal Disease (ESRD).
• Ensures education of the patient regarding quality measures, transplant options, modality awareness, and access care, including vascular catheter reduction and adherence to treatment regime.
• Oversees coordination transplant education and assists in transplant workup process.
• Ensures all patients are educated regarding laboratory values and the relationship to adequate dialysis therapy, compliance with treatment schedules medications, and fluid as appropriate.
• Oversees the safe, effective and timely training of all home patients and their families/significant others on the safe and effective operation and maintenance (as appropriate), of all home therapies equipment
• Acts as a resource for the patient to address concerns and questions.
• Develops a mechanism or process for acquiring and maintaining knowledge of the specific situation of each patient, including hospitalizations, and any significant change in patient care status.
• In the absence of a Kidney Care Advocate, the HT PM will manage the delivery of the Treatment Options Program.
• Manages and ensures all physician orders are accurately entered into the Medical Information System and that company policies and government regulations related to the collection, packaging, and delivery of lab specimens and reporting of results are followed.
• Maintains appropriate skill levels with all emergency operational procedures, and initiates CPR and emergency measures in the event of cardiac and/or respiratory arrests when the patient is in the medical office.

STAFF:

• Manages assigned program Home Therapies licensed personnel, direct patient care staff, indirect patient care personnel, and when necessary, technical staff.
• Provides employee education and guidance, and performance related feedback through ongoing informal advice and formally through the annual performance evaluation.
• Manages the Home Therapies staffing through the appropriate hiring, firing and disciplinary actions.
• Ensures completion of new hire orientation and training including mandatory in-services and ICD-9 code training when applicable.
• Collaborates with staff to establish personal goals and provides opportunities for professional growth and training to achieve these goals to ensure clinical competence.
• Conducts regular staff meetings to ensure appropriate communication of area, regional and corporate initiatives and policies and procedures, to educate and monitor staff regarding appropriate patient care techniques and other company and regulatory policies and procedures.
• Responsible for all patient care employees receiving appropriate training according to policy, including training to ensure ongoing compliance with all risk management initiatives. Ensure documentation completed for all annual in- service training.
• Collaborates with all appropriate departments to promote home therapy growth
• Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confer with the Director of Operations regarding the nature of the disciplinary decisions.
• Participates in Corporate and Business Unit specific employee recognition and satisfaction programs.
• Creates, maintains and communicates efficient and timely employee schedules according to the needs of the facility.
• Ensure all staff is trained in the principles and concepts and practice Customer Service Model.
• Creates and implements a (CQI) Process Improvement Team that involves staff in problem solving.
• Ensures competency of HT personnel in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone.
• Directs staff and patients in the preventive maintenance of home therapy equipment, including water systems and analyses as appropriate.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS :

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.
• Travel required between assigned facilities and various locations within the region. Travel to regional, Business Unit and Corporate meetings may be required.
• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.

SUPERVISION :

• Responsible for the direct supervision of various levels of Home Therapies RN, Home Therapies LPN, HT Coordinator and HT PCT. May also have supervisory role over technical as necessary and assigned.

EDUCATION :

• Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure.

EXPERIENCE AND REQUIRED SKILLS:

• Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience.
• 3+ years' supervisory or project/program management experience preferred.
• Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients.
• Competent at operating all Home Therapies related equipment.
• Must be available as a fulltime employee and provide on-call coverage when necessary
• Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making.
• Successfully complete CPR Certification with maintenance as required.
• Must meet the necessary requirements of Ishihara's Color Blindness test as a condition of employment.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

X-Ray Technologist Hartford CT
Urgently Hiring
We are looking for a dynamic, motivated X-Ray Technologist to join our practice full time in Hartford, CT. We are seeking a Rad tech who enjoys working with a team to ensure comprehensive patient care. This is an excellent opportunity for a compassionate and enthusiastic Rad Tech to join our welcoming, well-respected team . Must be organized, computer literate , experience with orthopedics is helpful but not necessary, and able to commit to a regular work schedule (Mon-Fri). You will be an important part of our orthopedic diagnostic imaging department, performing studies for mostly internal referrals from our chiropractic and orthopedic providers. Digital X-Ray - NO DEVELOPING! Front desk will manage your schedule, including the occasional walk-in patients. We always provide administrative and clinical support. As a private practice, you'll enjoy a relaxed, friendly atmosphere where you're never alone and be an appreciated member of our clinical staff.

About us:
We are a multispecialty team comprised of a variety of Physicians including orthopedic surgery, PM&R, Neurologists, Chiropractors, as well as a team of NP’s, Physical Therapists, who collaborate to relieve the pain, restore physical function, and empower our patients to renew themselves so they can enjoy the lives they want and deserve. We have an integrated, comprehensive system of treatments focused on decreasing helping our patients meet their health needs. Our Mission is to provide prompt, efficient, ethical, and clinically indicated care to patients involved in an accident or injury; with a focus on maintaining detailed and responsible standards as it relates to crucial documentary and other ancillary services surrounding the medical-legal space.

Requirements:

• CT Licensed Rad Tech
• ARRT Certification required
• Spanish Speaking a plus but not required

• Full Time (Mon-Fri) - No late nights or weekends!

• $65k - $70k per year

• PTO and Paid Holidays
• Health insurance options
• Malpractice insurance
• License and CME/CEU stipend/reimbursement
• 50% Scrub Reimbursement
• Bonus Eligible
• 401k with Company match
• Paid CEUs and License
• Room for advancement and training in additional procedures
• Free, off-street parking

Position Highlights

• Department: Urgent Care Old Saybrook
• Work Schedule: Per Diem

Position Summary

Performs imaging procedures for patients in Urgent Care environment to ensure high-quality patient care. May also perform tasks of Medical Assistant as needed. 

Essential Duties & Responsibilities

Under general supervision or direction:

• Provides patient care essential to imaging procedures. Exercises professional judgment in the performance of procedures and in accordance with the health system policies, protocols and standards.

• Demonstrates proficiency in the operation of all relevant equipment and computer systems.

• Function as a Medical Assistant to room patients; obtain vitals, reconcile medications, and interview patients to identify chief complaints.

• Ensures proper documentation as needed in the EMR system.

• Uses initiative, good judgment and technical expertise to perform a wide-range of imaging procedures.

• Applies the principles of teamwork in all aspects of providing patient services.

Other Responsibilities: 

• Adheres to all Core Values (Compassion, Pursue Excellence, Cooperation and Collaboration, Upholds Honesty, and Supports Innovation).

• Adheres to all Absolutes (Privacy and Confidentiality, Professional Appearance, and Responsibility and Commitment). 

• Other job related duties as assigned. 

Minimum Qualifications

• Graduate of a JRCERT accredited Radiography program

• ARRT Certification/Eligible in good standing

• State of Connecticut License/Eligible 

• Good judgment and problem solving skills with the ability to function independently and make decisions 

• Good organizational skills with the ability to handle several tasks/projects simultaneously required 

Preferred Qualifications

• Three to five years experience as Registered Radiologic Technologist (ARRT, RDMS, NMTCB etc) required. 

• Bachelor degree or equivalent experience

• Demonstrated competency in imaging modalities

• Excellent communication skills (oral and written) with the ability to interact positively with all levels of health care workers and guests required

• Flexibility and teamwork to ensure positive patient care

• Computer skills including word processing and spreadsheets 

Comprehensive Benefits Offered

• Competitive and affordable benefits package
• Shift Differentials
• Continuing Education assistance
• Tuition reimbursement
• Student Loan relief through Fiducius
• Quick commute access from I-84, Route 9 and surrounding areas

About Middlesex Health

The Smarter Choice for your Career!

Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.

Position Highlights

• Department: Physical Rehabilitation

• Hours: Full-Time/40 hours

• Shift: Days, 1st Shift

Position Summary:

The Certified Hand Therapist (CHT)   PT or OT, administers therapy services under medical prescription in accordance with Hospital regulation, State of Connecticut Practice Act and quality standards. 

Minimum Qualifications: 

• Graduate of an accredited School of Occupational Therapy or Physical Therapy

• CHT certification (Certified Hand Therapist) is required

• Licensed or eligible for licensure to practice in the State of Connecticut

Preferred Qualifications:

• Experience with electronic medical charting

• 3-5 years’ clinical experience

• Flexibility with scheduling

Comprehensive Benefits Offered:

• Competitive and affordable health benefits (total rewards package)

• 403(b) retirement plan with company matching

• Paid holidays, time off and sick time

• Wellness rewards program

• Quick commute access from I-84, I-91, Route 9 and surrounding areas

• Free parking with shuttle drop-off service

• …and much more!

About Middlesex Health

The Smarter Choice for your Career!

Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.

Position Highlights

• Department: Physical Rehabilitation - Inpatient

• Hours: Per Diem

Position Summary:

The Speech Language Pathologist administers Speech and Language Therapy services under medical prescription in accordance with Hospital regulation, State of Connecticut Practice Act and quality standards.

Minimum Qualifications:

• Graduate of an accredited School of Speech and Language Pathology

• Licensed or eligible for licensure to practice in the State of Connecticut

Preferred Qualifications:

• Experience with electronic medical charting

• 3-5 years’ clinical experience

• Flexibility with scheduling

Benefits of Working at Middlesex Health

When you choose Middlesex Health, you have chosen a health care system that strives for excellence in patient care as well as employee satisfaction. In fact, we firmly believe they go hand-in-hand. Middlesex Health offers competitive salaries and a wide array of additional benefits.

About Middlesex Health

The Smarter Choice for your Career!

Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.

Position Highlights

• Department: Physical Rehab - Outpatient

• Hours: Per Diem

Position Summary:

The Outpatient Physical Therapist administers Physical Therapy services under medical prescription in accordance with Hospital regulation, State of Connecticut Practice Act and quality standards. Responsible for clinical oversight of PTA

Key duties and Responsibilities:

• Develops a plan of care for each patient with the patient's input and agreement, which includes safety, educational, psychological and developmental needs of the patient. 

• Interprets and assesses data about the patient as evidenced by appropriate goal setting and revision of goals throughout the plan care while explaining treatment goals, plans, techniques and outcomes to patient and or family.

• Displays expertise in recommending various therapeutic procedures and modalities. 

• Complies with professional and departmental documentation standards. 

• Addresses a home exercise program with each patient

• Maintains an adequate caseload, adhering to departmental productivity standards. 

• Attends continuing education seminars as required by licensure and schedules and presents an educational program, including tests, to Rehab staff or other medical professionals. 

• Communicates regularly with Rehabilitation Supervisor, other team members and referring physicians for patient care. 

• All other job related duties as assigned

Minimum Requirements:  

• Graduate of an accredited School of Physical Therapy

• Licensed or eligible for licensure to practice in the State of Connecticut

 Preferred Skills: 

• Experience with electronic medical charting

• 3-5 years clinical experience

• Flexibility with scheduling

Benefits of Working at Middlesex Health

When you choose Middlesex Health, you have chosen a health care system that strives for excellence in patient care as well as employee satisfaction. In fact, we firmly believe they go hand-in-hand. Middlesex Health offers competitive salaries and a wide array of additional benefits.

About Middlesex Health

The Smarter Choice for your Career!

Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.

• CT Licensed Rad Tech
• ARRT Certification required
• Spanish Speaking a plus but not required

• Full Time (Mon-Fri) - No late nights or weekends!

• $65k - $70k per year

• PTO and Paid Holidays
• Health insurance options
• Malpractice insurance
• License and CME/CEU stipend/reimbursement
• 50% Scrub Reimbursement
• Bonus Eligible
• 401k with Company match
• Paid CEUs and License
• Room for advancement and training in additional procedures
• Free, off-street parking