1270 Account Management jobs in Atlanta
Director, Credit Analytics (Account Management)
Posted 6 days ago
Job Viewed
Job Description
Copay is looking to hire a Director, Credit Analytics within our Risk division. This position falls under our North American Fuel line of business and is located in Atlanta, GA. In this role, you will be responsible for increasing revenue, reducing bad debt, and improving customer retention on our portfolio of over 150,000 customers. Working closely with cross-functional stakeholders, you will play a pivotal role in delivering on our mission. We are looking for a candidate with strong leadership skills, business acumen, and deep technical and analytical skills to lead a team of analysts to uncover actionable insights. You will report to the Sr. Director of Credit Analytics, who in turn reports to the Chief Risk Officer of US Risk. This position will manage 2-3 analysts on-shore or off-shore, and we are looking for the candidate to be based in Atlanta in person at our Buckhead office, approximately three to four days per week. You will report directly to the Senior Director of Account Management.
As a Director, Credit Analytics, you will be expected to work in an onsite environment. Copay will set you up for success by providing:
- Assigned workspace in Atlanta, GA
- Company-issued equipment
The responsibilities of the role will include:
- Rebuild and Launch a New ML Model: Identify weaknesses and performance limitations in the existing account mgmt. model and led a team of internal risk analysts and external data scientists in rebuilding the account management ML model. This enables enhanced performance and accuracy while expanding its application to new programs such as early life monitoring, bad debt reduction, and revenue-generating initiatives.
- Control Bad Debt through Comprehensive Tightening Actions: Develop and execute a multi-phase and ongoing monthly account mgmt. strategy to reduce exposure for high-risk accounts. Through detailed analysis and targeted tightening actions, delinquency rates and write-offs were reduced. It also balanced revenue goals by addressing net revenue-negative accounts and maintaining portfolio health while mitigating credit risk.
- Improve Customer Retention with New Credit Policies: Propose, implement, and automate both proactive and customer-initiated credit limit increase programs to reduce customer attrition. These initiatives aligned portfolio health with business objectives and kept losses within approved budgets. Collaborated with credit operations and trained manual review team to streamline customer requests and workflows, resulting in faster processing times, improved customer experiences, and reduced operational bottlenecks.
- Increase Revenue Through Targeted Strategy: Beyond traditional revenue-generating programs like CLI, leverage data-driven analysis to identify opportunities for increasing total customer spend by adjusting delinquency lock timing based on past behavior, risk level, and future revenue potential. Lead "test and learn" campaigns and A/B testing to validate key hypotheses, laying the groundwork for future strategic initiatives.
- Enhance Efficiency Through Reporting and Automation: Streamline existing reports, develop new KPIs, and create Tableau dashboards for senior leadership, enabling easier monitoring of portfolio health and early identification of abnormal patterns of elevated risk. Automate reporting and data pulls using Alteryx, significantly improving work efficiency and decision-making capabilities.
Traits we seek in our next Director of Credit Risk Analytics:
- Ownership Mindset: Treat the company as your own, exhibiting high initiative and a passion for improving the customer experience, driving revenue growth, and maximizing shareholder returns.
- Leadership: Be humble yet driven. Speak your truth, but recognize the importance of how you communicate. Acknowledge mistakes and seek help when needed to keep the team moving forward.
- Team Building: Demonstrate collaborative leadership by establishing trust, positively influencing others, and communicating clearly. Be someone who delivers on promises.
- Hands-On: This is a "player-coach" role. You should be comfortable writing SQL code, setting up Excel forecasting files, and creating meaningful PowerPoint presentations that deliver persuasive recommendations.
- Business Acumen: Think strategically, prioritize effectively, and execute tactically to deliver short-, medium-, and long-term results.
Qualifications & Skills:
- Bachelor's or Master's Degree in a quantitative field (e.g., Mathematics, Data Science, etc)
- 8+ years of experience working with large data sets, with exceptional hands-on proficiency in analytics software (e.g., SAS/SQL, Python, and Alteryx).
- 6+ years of experience in credit risk strategy or analytics, preferably within the SMB charge card space.
- Strong attention to detail, highly motivated, self-driven, with a proven ability to deliver polished and accurate work within a short turnaround time.
Benefits & Perks:
- Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
Equal Opportunity/Affirmative Action Employer
Copay is an Equal Opportunity Employer. Copay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
Director, Marketing Strategy & Account Management

Posted 12 days ago
Job Viewed
Job Description
**Be inspired** **.** **Be rewarded. Belong. At Emory Healthcare.**
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
+ Ongoing mentorship, _development,_ and leadership programs
+ And more
**Work Location:** Atlanta, GA
**Description**
**Overview**
Be inspired. Be rewarded. Belong at Emory Healthcare. At Emory Healthcare, we fuel your professional journey with better benefits, valuable resources, ongoing mentorship, and leadership programs for all types of jobs.
We provide a supportive environment that enables you to reach new heights in your career and be what you want to be.
We offer:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
+ Ongoing mentorship, development, and leadership programs and more Description
The Director of Marketing Strategy & Account Management is a key member of the Integrated Marketing and Demand Generation team.
This role is responsible for leading the strategic marketing planning process across service lines, hospitals, programs and institutional priorities at Emory Healthcare.
Reporting to the Vice President of Integrated Marketing and Demand Generation, this leader will direct a team of Marketing Account Managers and Marketing Account Coordinators, serving as a marketing partner and internal consultant to clinical and business stakeholders.
The Director will drive the development and execution of integrated, data-informed marketing plans that focus on patient acquisition, retention, and loyalty.
This individual must be a strategic thinker and cross-functional collaborator with deep health care marketing expertise and a strong understanding of how to manage and activate customer journeys across B2C and B2B segments.
**Key Responsibilities:**
**1) Strategic Marketing Leadership:**
+ Lead the development and execution of strategic, integrated marketing plans for service lines, hospitals, programs and enterprise-level initiatives.
+ Align marketing strategies with Emory Healthcare's business goals, mission, and brand promise.
+ Develop and apply audience segmentation, personas, and journey mapping to guide content, messaging, and campaign development.
+ Champion customer-first marketing strategies that drive measurable growth across the full patient funnel.
**2) Account Management Oversight:**
+ Manage a team of Marketing Account Managers and Senior Marketing Account Managers, ensuring consistent delivery of high-impact strategies across departments and service lines.
+ Serve as the strategic point of contact for clinical, operational, and administrative stakeholders, offering marketing counsel and partnership.
+ Ensure cross-functional integration with creative, digital, analytics, and communications teams to support execution of campaigns.
**3) Campaign Execution & Optimization:**
+ Partner with content, digital, and performance marketing teams to guide development and optimization of campaigns across digital, print, experiential, and traditional media.
+ Support business development and referral marketing initiatives through targeted B2B campaigns aimed at physicians, employers, and third-party partners.
+ Ensure brand consistency across all marketing initiatives and channels.
**4) Data & Analytics Integration:**
+ Utilize insights from internal analytics teams and external market research to inform marketing strategies and assess ROI.
+ Monitor key performance indicators (KPIs), marketing funnel performance, and campaign impacty adjusting plans based on results and business needs.
+ Collaborate with CRM, operations, and digital marketing teams to enhance lead management and nurture strategies.
**5) Team Leadership & Development:**
+ Coach, mentor, and develop team members through continuous feedback, goal setting, and performance reviews.
+ Create a collaborative and high-performance culture that emphasizes accountability, innovation, and cross-functional teamwork.
+ Lead by example as a strategic thinker and solution-oriented leader with a passion for advancing health care marketing.
**6) Collaboration & Integration:**
+ Partner with counterparts across the Marketing, Communications, and Community Engagement teams to ensure alignment and resource sharing.
+ Liaise with stakeholders across the enterprise to ensure business alignment and successful execution of marketing strategies.
+ Coordinate closely with the VP and other marketing directors on budget planning, resource allocation, and strategic priorities.
**Minimum Qualifications:**
**1) Experience:**
+ 10+ years of experience in marketing, strategy, or related fields, with at least 5 years in a leadership role.
+ Experience leading cross-functional marketing initiatives and working directly with clinical or health care business stakeholders.
+ Demonstrated success in planning and executing integrated marketing strategies across digital and traditional channels.
**2) Skills:**
+ Strong leadership and people management skills with experience developing and inspiring a team.
+ Strategic mindset with ability to translate business objectives into effective marketing strategies.
+ Excellent communication, presentation, relationship-building, and customer service skills.
+ Expertise in audience segmentation, persona development, journey mapping, and campaign measurement.
+ Ability to manage multiple projects and stakeholders in a fast-paced environment.
**3) Education:**
+ Bachelors degree in Marketing, Business, Health Care Administration, or a related field required.
+ Masters degree or MBA preferred.
**4) Tools & Technologies:**
+ Experience with CRM systems, marketing automation tools, analytics dashboards, and project management platforms.
+ Experience with tools such as Salesforce Marketing Cloud, Tableau, Google Analytics, or equivalent is a plus.
**Preferred Qualifications:**
+ Background in health care, academic medical center or large health systems.
+ Experience working within a matrixed organization with complex stakeholder environments.
Why Join Us? Emory Healthcare is committed to fostering a culture of inclusivity, innovation, and personal growth. As a member of our team, you'll have the opportunity to shape the future of digital design while developing your career within a supportive and growth-oriented environment.
We offer a flexible work culture, professional development opportunities, and a strong benefits package to support your well-being and career goals.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at . Please note that one week's advance notice is preferred.
**Connect With Us!**
Connect with us for general consideration!
**Division** _Emory Healthcare Inc._
**Campus Location** _Atlanta, GA, 30345_
**Campus Location** _US-GA-Atlanta_
**Department** _EHI Marketing_
**Job Type** _Regular Full-Time_
**Job Number** _ _
**Job Category** _Business Operations_
**Schedule** _8a-4:30p_
**Standard Hours** _40 Hours_
**Hourly Minimum** _USD $0.00/Hr._
**Hourly Midpoint** _USD $0.00/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
Manager - Global Client Group - Account Management
Posted 10 days ago
Job Viewed
Job Description
The Manager, Global Client Group is a strategic leader at AmexGBT, responsible for leading the execution of our client servicing strategy for clients. The Manager, GCG Travel is an innovative leader, strategic problem solver with a focus on analytics and program optimization. The role is also responsible for optimizing, enhancing, and driving premium revenue for one of the top clients in the GCG Financial Services vertical in a dedicated environment. The client is a true leader in the industry.
**What You'll Do:**
+ getting results through client negotiations
+ positively influencing the key client decision makers through effective communication and strategic guidance.
+ proactively recognize risks to the portfolio, identify an action plan, and proactively coordinate mitigating actions with Service Delivery Leaders
**What We're Looking For:**
+ Extensive customer/client facing experience globally
+ 4-5 year's account / client management, consulting or procurement leadership experience required within the travel industry.
+ Demonstrated ability to deliver a data-driven, analytical approach to the client's travel program in a consultative manner as the subject matter authority.
+ Must possess a solid understanding of principles and key drivers of both customer satisfaction and operation expense.
+ Demonstrated ability to understand broad issues and capitalize on global market conditions impacting customers' travel program, along with strong knowledge of the marketplace, is required.
+ Strong business and financial competence and the proven ability to get results and achieve targets are required.
+ Proven innovative problem-solving abilities and decision making skills required, in addition to project management, prioritization, and planning skills.
+ Strong negotiation skills required, including the ability to handle objections and achieve mutually beneficial solutions.
+ Must possess the ability to influence internally and externally, and be able to drive decisions across an organization.
+ Proven ability to drive and affect change is required.
+ Knowledge of Amex GBT products/services and their distinct value are preferred.
+ Travel Management Experience preferred
+ Deep understanding of technology industry is strongly preferred
Location: Virtual, ability to work with East Coast US and Europe time zones required
Travel - (15% - 20% of time)
**Location**
United States
The US national base salary range for this position is from
$88,200.00 - $163,800.00
The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is either eligible for a sales incentive plan based on specific sales' roles, or for a discretionary annual bonus, which rewards participants based on individual and/or company performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance ( #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
Senior Director, Account Management - Financial Services

Posted 12 days ago
Job Viewed
Job Description
Req.#
**Responsibilities**
+ Create business strategies to successfully achieve client business goals
+ Be a Consultative Account Manager or Client Partner for EPAM clients that are regional and multinational banks, wealth managers, asset managers, payment providers, and FinTechs
+ Leverage your Industry Knowledge, Experience, and thought leadership to envision how technology can transform our customers' business to drive higher levels of customer experience and engagement
+ Serve as an expert business and/or tech consultant in one or more of the following areas: retail banking, wealth management, asset management, or capital markets
**Requirements**
+ 10+ years of experience in P&L, Sales, Account Management roles
+ 10+ years of experience working in and/or consulting for retail banks, investment banks, wealth managers, or asset managers
+ 5+ years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end IT professional services
+ Experience and ability to sell software engineering services (cloud, analytics, digital engagement, etc.)
+ Executive Presence, Exceptional leadership/management skills, Excellent Oral and Written communication skills, Confident Presentation skills
**We offer**
+ Medical, Dental and Vision Insurance (Subsidized)
+ Health Savings Account
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability (Company Provided)
+ Life and AD&D Insurance (Company Provided)
+ Employee Assistance Program
+ Unlimited access to LinkedIn learning solutions
+ Matched 401(k) Retirement Savings Plan
+ Paid Time Off
+ Legal Plan and Identity Theft Protection
+ Accident Insurance
+ Employee Discounts
+ Pet Insurance
+ Employee Stock Purchase Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM ( Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.
Account Manager III - Large Group Account Management

Posted 12 days ago
Job Viewed
Job Description
Job Summary:
Implements standard and non-standard sales and retention strategy for health insurance or workers compensation accounts with minimal guidance. Utilizes opportunities, resources, technology tools, and customer performance data (e.g., cost utilization, financial, clinical) to inform account planning, and gain buy-in from senior leaders. Builds and maintains relationships with customers, consultants, brokers, and/or channel partners, including providing information and working product knowledge, and resolving or escalating concerns. Builds working knowledge of customer businesses and develops account strategies in alignment with customer goals. Collaborates internally and externally to develop account strategy, including contributing to communication, and providing assistance to customer channel. Follows best practices and established timelines to execute sales and renewals, including administration, negotiations, presentations, rate, product and benefits with minimal guidance. Is accountable for Key Performance Indicators (KPIs) to support the sustained growth and competitive position of KP in the market.
Essential Responsibilities:
+ Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.
+ Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.
+ Provides a positive customer experience within market turnaround expectations by: building and maintaining strategic relationships with customers, consultants, brokers, and/or channels while acting as the KP representative to ensure contract, benefit/service, and renewal activities; demonstrating comprehensive product knowledge when educating customers, consultants, brokers, and/or channel partners, resolving moderately complex questions or concerns; building a comprehensive understanding of prospect or customer business to ensure that Request for Renewal (RFR) response and engagement strategies are in alignment with customer goals; partnering with engagement team/specialist to monitor engagement programs (e.g., member wellness) with minimal guidance; and providing accurate information including recommendations for new products, benefits/services offerings, and pricing models to address customer, consultant, broker, and/or channel needs with minimal guidance.
+ Demonstrates commitment to KP sales and retention goals by: implementing standard and non-standard strategies to meet or exceed targets for retention and growth for accounts in the Book of Business; holding accountability for Key Performance Indicators (KPIs) and maintaining updated Customer Relationship Management (CRM) platform. and contributing to the sustained growth and competitive position of KP in the market.
+ Contributes to the execution of sales and renewals by: implementing the RFR process end-to-end, following established timelines and best practices; executing standard and non-standard sales and renewals including administration, negotiations, and presentations and rate product and benefit/service validation; ensuring that contracts, pricing, and membership accounting implement the negotiated terms for sales and renewals; and creating cross-sell and upsell opportunities to increase growth and retention.
Minimum Qualifications:
+ Bachelors degree in Marketing, Finance, Business Administration, or related field AND minimum two (2) years of experience in sales, customer service, telemarketing, account management, health plan administration, insurance, or a directly related field OR minimum five (5) years of experience in sales, customer service, telemarketing, account management, health plan administration, insurance, or a directly related field.
+ Accident and Sickness Insurance License (Georgia) within 3 months of hire
Additional Requirements:
+ Knowledge, Skills, and Abilities (KSAs): Negotiation; Benefits/Services; Benefits/Services Presentations; Sales Opportunity Orchestration; Sales/Partnership Strategy and Techniques; Customer Experience; Goal Setting; Member Service
COMPANY: KAISER
TITLE: Account Manager III - Large Group Account Management
LOCATION: Atlanta, Georgia
REQNUMBER:
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Business Development Specialist
Posted 4 days ago
Job Viewed
Job Description
Company Perks:
- On-site fitness center and cafe
- Company funded travel (within the U.S. and internationally)
- Full training and mentorship at all levels
- Quarterly bonuses and other financial incentives
- Fun, inclusive office culture
- Contact and qualify leads - Meet with as many leads as possible to encourage the purchase of the product offered. Be the point person for your team's sales lead qualification process.
- Manage current accounts - Stay in close contact with existing accounts or leads and create brand awareness, educational opportunities, and request referrals. Coordinate in-person meetings and calls between the new clients and Account Executives.
- Customer support - Answer calls and emails from clients, identify the issue and make suggestions for future or new products or services.
- Must be able to commute to the office every day
- Associate degree required, Bachelor's degree preferred
- Hands-on experience in a customer facing environment
- Proven ability to motivate and manage oneself and/or a small team
Those with experience or interest in the following categories tend to do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, campaign management, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.
Business Development Specialist
Posted 5 days ago
Job Viewed
Job Description
The Business Development Specialist will serve as an essential contributor to the execution of firmwide business development strategies at Arnall Golden Gregory (AGG). Reporting to the Senior Business Development Manager and working collaboratively with attorneys and fellow members of the Marketing team, this individual will play a central role in helping AGG expand its visibility, strengthen client relationships, and pursue strategic growth opportunities.
This role is designed for a professional who is highly organized, intellectually curious, and thrives in a collaborative environment. The Specialist will be responsible for coordinating and executing key initiatives that support the firm’s growth, including pitch and proposal development, experience tracking and credentialing efforts, and the use of CRM and business development data to support client development efforts. The Specialist will play a critical role in developing polished, persuasive materials and helping identify cross-practice collaboration opportunities, guide strategic follow-up, and surface new business leads. The ideal candidate is a strong writer and communicator, a proactive team player, and someone with a genuine interest in the legal industry and how law firms operate. This role offers opportunities to grow into more strategic projects and gain exposure to firm leadership over time.
POSITION REPORTS TO: Senior Business Development Manager
FLSA STATUS: Exempt
HOURS: Full Time
LOCATION: Atlanta, GA
KEY RESPONSIBILITIES
Business Development Support
- Draft, develop, and refine tailored pitches, proposals, and RFP responses in collaboration with attorneys and the Senior BD Manager, ensuring clarity, consistency, and alignment with the firm’s messaging and capabilities.
- Track pitches, proposals, and RFP submissions by logging key details, following up with attorneys on outcomes, and maintaining up-to-date records in the firm’s internal database.
- Coordinate the collection, drafting, and organization of attorney and matter experience for use in marketing materials, credentialing efforts, pitches, and legal directory submissions.
- Ensure all business development content is current, persuasive, and aligned with firm messaging.
- Collaborate closely with attorneys and marketing colleagues to support the implementation of individual and team business development plans.
- Conduct client, prospect, industry, and competitor research to inform targeting strategies and business development initiatives.
- Leverage the firm’s CRM and other BD tools to input and maintain data, generate reports, identify trends, and support strategic follow-up efforts. Support budget tracking and expense processing for practice groups, industry teams, and attorney business development activities.
- Contribute to the analysis and presentation of business development activity and ROI metrics as needed.
- Provide on-site event support as needed and help execute business development follow-up activities related to client-facing events, webinars, or sponsorships.
- Coordinate post-event follow-up efforts, including tracking leads, assisting with targeted outreach, and identifying next steps for engagement.
- Support legal directory and award submissions by gathering attorney input and managing timelines.
- Bachelor’s degree in Marketing, Communications, Business, English, or a related field.
- 3-5 years of experience in a marketing, business development, or communications role within a law firm or professional services organization.
- Exceptional writing, editing, and proofreading skills, with the ability to distill complex ideas into persuasive and polished content.
- Strong interpersonal and communication skills, with the ability to interact confidently and professionally with attorneys, staff, and external stakeholders.
- Demonstrated ability to manage multiple priorities, meet deadlines, and maintain strong attention to detail in a fast-paced environment.
- High level of initiative, curiosity, and resourcefulness, with a collaborative, team-oriented mindset.
- Proficiency with Microsoft Office required; strong skills in formatting and designing professional documents and presentations using Microsoft Word and PowerPoint.
- Experience with CRM systems, experience management platforms, and Adobe InDesign is a plus.
- Familiarity with legal industry rankings, business development analytics tools, and market research platforms is preferred.
- Familiarity with emerging technologies, including generative AI tools, and an interest in how they can support business development and marketing functions in a law firm setting.
- A demonstrated interest in the legal industry, business strategy, and professional services marketing.
WORKING AT AGG
AGG’s core values reiterate that collaboration and respect are at the heart of everything we do, and we are proud to work in a collegial, enjoyable professional environment. We celebrate the diversity of our people, personalities, and people while empowering the individual aspirations of employees. AGG invests in personal and team growth by supporting employees along every stage of their career path and offering development opportunities to help elevate career growth.
AGG’S BENEFITS
Below is an overview of our benefits and compensation programs: Medical, dental, and vision (start day one of employment with no waiting period) • Savings and investment plan (401k) with eligible company match • Generous paid time off and holidays • Paid parental leave • Disability benefits • Basic Life and AD&D • Other special programs, i.e., EAP (employee assistance program), wellness, childcare subsidy, and many others • Comprehensive compensation program.
ADA : The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Be The First To Know
About the latest Account management Jobs in Atlanta !
Business Development Specialist
Posted 5 days ago
Job Viewed
Job Description
The Business Development Specialist is responsible growing Visual Comfort's business and achieving sales targets within their assigned market. This role will focus on identifying and partnering with new customers as well as cultivating our business with existing customers. This role is a key sales position with responsibility for driving significant growth for the organization. Target customers include, residential home builders, interior designers, architects, home technology integrators and electrical contractors. Reporting to the Regional Director of Sales, they will work as part of a broader team which will help enable customer acquisition, growth and retention.
Responsibilities:
- Leads all aspects of the sales process, while leveraging other sales, marketing and operational resources to assist in solution development or implementation.
- Ability to access existing and target customers; conduct 16 face to face sales calls per week
- Ability to effectively present Visual Comfort's value proposition in order to influence customers
- Network with architects, builders and designers through involvement in trade associations
- Adept at managing existing customers to ensure retention and continued sales growth.
- Uses proprietary CRM to manage a priority-based schedule with existing and target customers
- Develop a strong knowledge of Visual Comfort's product offering, service value propositions, and operating systems
- Capable of analyzing and interpreting data to drive decision making
- 2+ years of sales experience in consultative sales environment
- 1+ years' experience in custom home building products, interior design, luxury home furnishings and/or lighting industry required
- Bachelor's degree (BA/BS) preferred
- Proven track record of cultivating relationships and achieving sales goals
- Ability to prioritize and handle multiple tasks and changing priorities
- Superior communication, presentation and organization skills
- Passion for design and construction markets
- Strong analytical and decision-making skills
- Independent, proactive and self-motivated person who will offer exceptional service to our customers
- Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
- Proficient computer skills utilizing the Microsoft Office Suite of software, including word processing, presentations, spreadsheets, and Outlook. Experience with a CRM system preferred.
- Able to quickly develop rapport and credibility
- Competitive base salary and commission structure
- Competitive Medical, Dental and Vision Benefits
- Company provided Life Insurance and Short-Term Disability
- 401(k) Employer Match
- Generous Vacation and Paid Time Off Programs
- Closed on all major holidays
- Team Member discounts on Visual Comfort Products
Compensation Range: $70,000-$75,000 base plus monthly commissions
#LI-Hybrid
Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.
Business Development Specialist
Posted today
Job Viewed
Job Description
Business Development Specialist
At SpearTip, we empower organizations to proactively defend against cyber threats through advanced managed detection and response services, incident response, and threat intelligence. We're seeking a tenured Inside Sales Representative to join our growing revenue team. As an ISR, you will be responsible for driving net new business across defined territories or verticals. This is a strategic, high-impact role requiring a deep understanding of the buyer journey, effective collaboration with your assigned Sales Development Representative (SDR), and the ability to navigate complex sales cycles from pipeline generation to close.
You will be joining a high-performance culture modeled on accountability, results, and continuous learning-ideal for someone with a proven track record in B2B SaaS or cybersecurity sales who thrives in a dynamic, metrics-driven environment.
Key Responsibilities
-
Drive full-cycle sales processes from demand generation through opportunity management to final close.
-
Prospect and develop new customer relationships through outbound activity and SDR support.
-
Deliver value-based, solution-oriented sales presentations to IT and business leaders (CISO, CIO, IT Director, Compliance).
-
Partner closely with internal stakeholders including marketing, sales engineering, and customer success to ensure seamless buyer engagement and handoff.
-
Maintain accurate pipeline and forecast updates using CRM and sales enablement tools.
-
Consistently meet or exceed monthly and quarterly quota targets.
-
Continuously develop subject matter expertise in cybersecurity services, threat landscape trends, and buyer pain points.
Basic Qualifications:
-
Bachelors Degree and 6 or more years of experience in the Sales areaOR
-
High School Diploma or Equivalent and 8 or more years of experience in the Sales areaOR
-
Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Sales area
Preferred Qualifications:
-
Min. 5 - 8 years of successful quota-carrying experience in direct sales, preferably in enterprise software or cybersecurity.
-
Strong outbound prospecting skills and ability to self-generate pipeline.
-
Familiarity with structured sales methodologies (e.g., MEDDIC, Challenger, Value Selling, SPIN).
-
Demonstrated ability to manage and close complex sales cycles with multiple stakeholders.
-
Strong interpersonal, presentation, and negotiation skills.
-
Comfortable working independently, managing priorities, and adapting in a fast-moving and high-growth environment.
-
Proficiency with tools such as Salesforce, LinkedIn Sales Navigator, Outreach, ZoomInfo, and Microsoft Teams.
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please clickhere ( . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.
The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The annual variable compensation range, based on performance under the sales incentive plan for this role, is $85,500.00 - $140,000.00.This position included a variable component that is based on an individual's performance under the applicable sales incentive plan.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere ( to learn more.
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - California Virtual Office, AM - Atlanta, AM - Schaumburg, AM - New York, AM - Chicago, AM - Dallas, AM - San Francisco, AM - Los Angeles, AM - Boston, AM - Denver, AM - Illinois Virtual Office, AM - Texas Virtual Office, AM - New Jersey Virtual Office, AM - Florida Virtual Office, AM - New York Virtual Office, AM - Ohio Virtual Office, AM - Pennsylvania Virtual Office, AM - Sacramento, AM - Arizona Virtual Office, AM - Connecticut Virtual Office, AM - Massachusetts Virt. Office, AM - Colorado Virtual Office, AM - Nevada Virtual Office, AM - South Carolina Virt. Office, AM - Virginia Virtual Office, AM - Washington DC, AM - Nashville, AM - Washington DC Virt. Office, AM - Austin, AM - Colorado Springs, AM - Columbus, AM - Baltimore
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-RA1 #LI-ASSOCIATE #LI-REMOTE
EOE Disability / Veterans
Business Development Specialist
Posted 6 days ago
Job Viewed
Job Description
Position Overview: The primary responsibility of the Business Development Specialist (BDS) is to generate new, profitable business and facilitate growth of accounts in BDS's portfolio through appropriate activities. This includes prospecting and qualification of leads, nurturing prospects to develop opportunity, regular customer outreach for ongoing generation & conversion of opportunities, quoiting/booking of accounts' business until ready to transition to Logistics Team, ensure on-going customer satisfaction, and safeguard portfolio for maximum account penetration.
**Duties and Responsibilities:
**
- Represent the company & its vision in a professional manner with internal and external customers
- Track and Communicate Key Performance Metrics including prospect & target account activity, conversion rate, penetration rate and other metrics as required using Hubspot CRM and other reporting
- Communicate KPIs (opportunities/deficiencies) with departmental managers and, once account transitions with LS; work with team to develop strategies for improvement/maximization
- Implement short and long-term strategies with customers and liaise between customer and sales/service teams
- Work with customers to ensure customer satisfaction; intervene in service issues for successful resolution with customer and on behalf of S-2
- Educate customers on all product offerings and capabilities and establish customer needs
- Properly enter, update and maintain accounts in Hubspot and Full Circle TMS
- Develop, distribute, discuss and store Customer Specific SOPS for accounts managed by BDS
- Establish pricing strategies and lane/customer specific pricing; communicate to team and enter in Hubspot
- Follow up on leads to qualify for opportunity and close business securing shipments
- Handle RFQ/Bid responses and future quotes; follow up to closure
- Work with marketing to create direct marketing campaigns for coded accounts and follow up on campaigns
Requirements, Skills, and Qualifications:
- Education:
- High School Diploma with 2 years’ work experience or College Degree
- 2 years of Transport-industry experience preferable in direct sales or direct account management
- Proven knowledge of and ability to work with MS Office products such as Outlook, Word, and Excel, and with web-based automated management systems a plus
- Strong, professional written and communication skills; ability to positively work/communicate in group dynamic
- Must have good mathematical aptitude; able to calculate margins; dimensions; other transportation related functions
- Critical thinker; active learner, able to work independently in results-driven environment
- Must have strong problem-solving skills; able to identify needs and apply solutions for successful business development outcome
- Strong sales and negotiation skills; experienced, successful account manager
- Must be detailed-oriented; able to report results in required time-frame and formats
- Flexible and a self-starter; able to multi-task
- Ability to work both independently and as a team member in a fast-paced, results-driven environment – maintaining a positive customer-oriented and teamwork attitude even in stressful situations
- Effective time and workflow management
- Effective utilization of all company resources and tools, both internal and external
- Knowledge of expedite, truckload, LTL, Drayage and air modes of transportation is a plus
- Committed to self-improvement and continuing education/training
- Committed to getting results and working necessary hours to succeed in the job
- Capable in using MS OFFICE products especially Outlook, Word, and Excel; Ability to do internet research; knowledge of DAT/ITS/GET LOADED/SYLECTUS/Full Circle; Aljex; Hubspot a plus
Physical Requirements:
- Maintain dexterity, vision, and coordination, sufficient to perform essential functions.
- Ability to sit for extended periods of time (6-9 hours per day).