73,034 Customer Experience Specialist jobs in the United States
Customer Experience Specialist
Posted today
Job Viewed
Job Description
Job Title: Customer Experience Specialist I
Department: Consumer Direct Lending
Experience Level: Entry Level
Overview:
The Customer Experience Specialist I is an entry-level customer service role supporting the Consumer Direct Lending team. This individual serves as the primary point of contact for consumers after their initial discussion with a licensed loan officer, guiding them through the loan origination process. The role contributes to efficient operations and a positive customer experience, with responsibilities that may span specific functions or multiple channels within the Mortgage Fulfillment Division.
Key Responsibilities:- Handle high-volume inbound and outbound calls and text messages (with consumer consent).
- Provide timely and exceptional service for mortgage loan inquiries.
- Manage a pipeline of up to 75 active loans.
- Perform routine data entry and validation.
- Respond to inquiries via phone, email, and chat from consumers, internal teams, and authorized third parties.
- Monitor work queues and take action to maintain workflow.
- Collaborate with internal departments to expedite processing and resolve issues.
- Conduct basic research to resolve customer inquiries accurately.
- Escalate complex issues to associates or supervisors.
- Meet established production and quality standards.
- Follow company policies and procedures.
- Demonstrate behaviors aligned with company culture and values.
- Perform other duties as assigned.
- Customer service
- Data entry
- Loan processing
- Encompass (loan origination system)
- Call center operations
- Mortgage lending
- Experience in financial services or collections call centers
- Bilingual in Spanish (preferred, not required)
- Familiarity with federal, state, and local mortgage regulations
- Strong attention to detail and ability to work independently
- Proven ability to deliver accurate information in a fast-paced environment
- Excellent problem-solving, critical thinking, and time management skills
- Effective written and verbal communication
- Strong negotiation and conflict resolution skills
- Proficiency in Microsoft Office and other mainstream applications
Pay and Benefits
The pay range for this position is $24.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Pasadena,CA.
Application Deadline
This position is anticipated to close on Sep 1, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Experience Specialist
Posted today
Job Viewed
Job Description
Job Title: Customer Experience Specialist I
Department: Consumer Direct Lending
Experience Level: Entry Level
Overview:
The Customer Experience Specialist I is an entry-level customer service role supporting the Consumer Direct Lending team. This individual serves as the primary point of contact for consumers after their initial discussion with a licensed loan officer, guiding them through the loan origination process. The role contributes to efficient operations and a positive customer experience, with responsibilities that may span specific functions or multiple channels within the Mortgage Fulfillment Division.
Key Responsibilities:- Handle high-volume inbound and outbound calls and text messages (with consumer consent).
- Provide timely and exceptional service for mortgage loan inquiries.
- Manage a pipeline of up to 75 active loans.
- Perform routine data entry and validation.
- Respond to inquiries via phone, email, and chat from consumers, internal teams, and authorized third parties.
- Monitor work queues and take action to maintain workflow.
- Collaborate with internal departments to expedite processing and resolve issues.
- Conduct basic research to resolve customer inquiries accurately.
- Escalate complex issues to associates or supervisors.
- Meet established production and quality standards.
- Follow company policies and procedures.
- Demonstrate behaviors aligned with company culture and values.
- Perform other duties as assigned.
- Customer service
- Data entry
- Loan processing
- Encompass (loan origination system)
- Call center operations
- Mortgage lending
- Experience in financial services or collections call centers
- Bilingual in Spanish (preferred, not required)
- Familiarity with federal, state, and local mortgage regulations
- Strong attention to detail and ability to work independently
- Proven ability to deliver accurate information in a fast-paced environment
- Excellent problem-solving, critical thinking, and time management skills
- Effective written and verbal communication
- Strong negotiation and conflict resolution skills
- Proficiency in Microsoft Office and other mainstream applications
Pay and Benefits
The pay range for this position is $24.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Pasadena,CA.
Application Deadline
This position is anticipated to close on Sep 1, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Experience Specialist

Posted today
Job Viewed
Job Description
We are seeking a Customer Experience Specialist to join a fantastic team in the Healthcare industry located in Honolulu, Hawaii. This role offers a contract to permanent employment opportunity. The Customer Experience Specialist will handle a variety of tasks such as processing customer inquiries, coordinating benefits with other insurance carriers, and providing back-up support for claims processing.
Responsibilities:
- Provide excellent customer service and answer inquiries.
- Written and email correspondence.
- Data entry, scanning, filing, and faxing.
- Handle simple claim adjudication as needed.
- Service walk-in customer inquiries.
- Adhere to established document policies and procedures.
- Assist in coordinating benefits.
- Complete routine clerical tasks.
- Accomplish special projects as assigned.
- Maintain focus and attention to detail while handling multiple tasks with distractions.
Requirements
- Possess at least 1 year of recent experience in a customer service role.
- Demonstrated skills in basic office tasks.
- Experience in responding to customer inquiries effectively.
- Proficiency in email correspondence.
- Skilled in data entry tasks.
- Strong customer service skills.
- Experience in handling inbound and outbound calls.
- Proficiency in using Microsoft Office Suites.
- Must have excellent interpersonal and communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Previous call center experience highly desired.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Experience Specialist

Posted today
Job Viewed
Job Description
We are offering an exciting contract employment opportunity for a Customer Experience Specialist in the insurance industry based in Honolulu, Hawaii. In this role, you will be handling customer interactions, processing customer applications, and maintaining detailed records. You will also be tasked with the responsibility of managing customer accounts and resolving any inquiries they might have. To apply please call us at , Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.
Responsibilities
- Efficiently process customer credit applications in the insurance sector.
- Maintain and update customer credit records diligently.
- Use computer programs to manage data and customer records.
- Answer inbound calls and assist customers with their inquiries.
- Perform data entry tasks to keep customer information up to date.
- Manage mail processing tasks as part of customer communication.
- Perform scanning, filing and receptionist duties as needed.
- Use Microsoft Word, Excel, and Outlook for various tasks.
- Type under 45 WPM and ensure accuracy of information.
- Assist in clerical tasks and ensure smooth operation of the office.
Requirements
- Proficiency in computer programs including Microsoft Word, Microsoft Excel, and Microsoft Outlook
- Experience in answering inbound calls in a business like fashion
- Ability to assist customers with their queries and concerns effectively
- Strong data entry skills with an emphasis on accuracy and speed
- Experience with mail processing, scanning, and filing tasks
- Receptionist duties including greeting visitors and handling incoming calls
- Typing speed of under 45 words per minute
- Familiarity with office procedures and administrative tasks
- Excellent communication and interpersonal skills
- Ability to multitask and manage time effectively
- Prior experience in the insurance industry is a plus
- High school diploma or equivalent educational qualification is required.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Experience Specialist

Posted today
Job Viewed
Job Description
This role focuses on handling complex client escalation calls from clients who are dissatisfied with our subscription services or have concerns about processes and procedures. The Client Escalation Specialist serves as the primary point of contact to de-escalate tense situations through professional communication, active listening, and solution-focused problem-solving.
Key responsibilities include:
* Processing refund requests according to company policies while working to retain clients through effective service recovery strategies.
* Collaborating with internal teams to identify the root causes of client issues and implement comprehensive solutions.
* Maintaining detailed documentation of all escalation cases and providing regular reporting on resolution outcomes.
* Ensuring all escalations are resolved within established timeframes while maintaining exceptional customer experience standards.
This is a fully remote position requiring strong customer service skills and the ability to turn challenging situations into positive client relationships.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- Experience working in customer service in the services industry null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Customer Experience Specialist

Posted today
Job Viewed
Job Description
Job Description
Monday-Friday 5:00 am-1:45 pm
Pay rate $23.00
Responsibilities
+ Review the accuracy of incoming orders and efficiently collect and input orders submitted via fax, email, voicemail, or online order entry systems.
+ Provide accurate product information, pricing, and order updates to customers.
+ Manage and resolve customer complaints efficiently, ensuring a positive experience.
+ Accurately process orders and perform data entry tasks to maintain up-to-date and precise records.
+ Process returns, exchanges, and refunds according to company policies.
+ Proactively reach out to customers for feedback, follow-up, and to ensure satisfaction.
+ Maintain up-to-date knowledge of Gold Star Foods' product lineup, promotions, and company policies.
+ Document all customer interactions and transactions thoroughly in CRM and other related systems.
+ Ensure the accuracy of outgoing orders, verifying all details before final submission.
+ Identify opportunities for process improvements based on customer feedback and escalate as needed.
+ Operate as an integral part of the office support staff, assisting with various administrative tasks.
+ Stay informed about industry trends and competitor offerings to better serve customers.
Essential Skills
+ Strong attention to detail and accuracy.
+ Excellent organizational and multitasking skills.
+ Proficient in data entry and office software.
+ Strong communication and interpersonal skills.
+ Ability to work independently and as part of a team.
+ Proficient in Microsoft Office Suite.
Additional Skills & Qualifications
+ Experience in customer service and support.
+ Knowledge of purchase order processing.
+ Proficiency in MS Excel.
Pay and Benefits
The pay range for this position is $3.00 - 23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Ontario,CA.
Application Deadline
This position is anticipated to close on Aug 28, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
Customer Experience Specialist

Posted today
Job Viewed
Job Description
Department: Consumer Direct Lending
Experience Level: Entry Level
Overview:
The Customer Experience Specialist I is an entry-level customer service role supporting the Consumer Direct Lending team. This individual serves as the primary point of contact for consumers after their initial discussion with a licensed loan officer, guiding them through the loan origination process. The role contributes to efficient operations and a positive customer experience, with responsibilities that may span specific functions or multiple channels within the Mortgage Fulfillment Division.
Key Responsibilities:
+ Handle high-volume inbound and outbound calls and text messages (with consumer consent).
+ Provide timely and exceptional service for mortgage loan inquiries.
+ Manage a pipeline of up to 75 active loans.
+ Perform routine data entry and validation.
+ Respond to inquiries via phone, email, and chat from consumers, internal teams, and authorized third parties.
+ Monitor work queues and take action to maintain workflow.
+ Collaborate with internal departments to expedite processing and resolve issues.
+ Conduct basic research to resolve customer inquiries accurately.
+ Escalate complex issues to associates or supervisors.
+ Meet established production and quality standards.
+ Follow company policies and procedures.
+ Demonstrate behaviors aligned with company culture and values.
+ Perform other duties as assigned.
cRequired Skills:
+ Customer service
+ Data entry
+ Loan processing
+ Encompass (loan origination system)
+ Call center operations
+ Mortgage lending
rPreferred Qualifications:
+ Experience in financial services or collections call centers
+ Bilingual in Spanish (preferred, not required)
+ Familiarity with federal, state, and local mortgage regulations
+ Strong attention to detail and ability to work independently
+ Proven ability to deliver accurate information in a fast-paced environment
+ Excellent problem-solving, critical thinking, and time management skills
+ Effective written and verbal communication
+ Strong negotiation and conflict resolution skills
+ Proficiency in Microsoft Office and other mainstream applications
Pay and Benefits
The pay range for this position is $24.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Pasadena,CA.
Application Deadline
This position is anticipated to close on Sep 1, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Be The First To Know
About the latest Customer experience specialist Jobs in United States !
Customer Experience Specialist

Posted today
Job Viewed
Job Description
About the Role:
Robert Half is partnering with a mission-driven nonprofit organization in search of a dedicated Customer Experience Specialist to join their inbound call center team. This role is ideal for candidates who are passionate about serving their community, thrive in fast-paced environments, and bring a strong sense of empathy and professionalism to every conversation.
Key Responsibilities:
+ Serve as the first point of contact for community members seeking support and resources
+ Handle a high volume of inbound calls with patience, professionalism, and efficiency
+ Provide accurate information and referrals in accordance with organizational guidelines
+ Actively listen and de-escalate concerns while maintaining a compassionate and solutions-oriented tone
+ Maintain detailed and accurate records of client interactions using internal systems
+ Collaborate with internal departments to ensure client needs are met in a timely manner
+ Uphold the values and mission of the nonprofit through every customer interaction
Requirements
Qualifications:
+ 1+ year of experience in a call center or high-volume customer service environment
+ Prior experience or strong interest in nonprofit or community-based work preferred
+ Excellent verbal communication and interpersonal skills
+ Ability to stay organized, calm, and focused under pressure
+ Technically proficient; able to learn and navigate CRM systems or call management software
+ High level of empathy, active listening, and cultural sensitivity
Work Environment:
+ On-site for the first 6 months for training, integration, and team support
+ Eligible for a hybrid work schedule after initial 6-month period (3 days remote per week)
Why You'll Love This Opportunity:
+ Make a meaningful impact every day
+ Join a supportive, values-based organization
+ Potential to grow into a long-term role within the nonprofit sector
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Experience Specialist

Posted today
Job Viewed
Job Description
In this role, you'll act as a dedicated partner to a group of customers, providing personalized support and building lasting relationships. You'll work closely with our Vehicle Delivery, Retail, Charging, and Service teams to ensure a seamless and unforgettable experience. This isn't just about answering questions-it's about understanding each customer's unique needs, sharing your passion for the brand, and helping them get the most out of their EV.
+ **Pay Rate** : $ 22.00/hr
+ **Location:** Onsite - Orlando, FL
+ **Shift** : M - F 8:00am - 5:00pm
+ **Type:** Temp (Seasonal) One month contract
**Responsibilities:**
+ Serve as the primary point of contact for a dedicated group of customers throughout their vehicle ownership journey.
+ Provide personalized, high-quality service and support for all customer inquiries.
+ Track and follow up on tasks to ensure a smooth purchase and ownership experience.
+ Collaborate with internal teams (Delivery, Service, Retail, etc.) to resolve customer needs
+ Become a brand expert, able to clearly communicate the value and technology behind our products.
+ Use CRM tools to manage and improve the customer experience.
+ Stay on top of customer trends and provide feedback to help improve our services.
+ Be available to work nights and weekends as needed and travel up to 10% of the time for training or events.
**Qualifications:**
+ Bilingual French Prefered
+ Minimum of 3 years of experience in a high-volume customer service role.
+ Minimum of 1 year of experience in account management or a dedicated customer relationship/sales role.
+ Experience in a call center environment is a plus.
+ Experience in the EV industry is a plus.
**Why Work with Adecco?**
+ Payday every Friday.
+ Upskilling opportunities through the Adecco Aspire Academy.
+ Potential for permanent hire with the client.
+ Dedicated onboarding specialist.
**This position is managed by one of Adecco's National Recruitment Teams, not your local branch. To be considered, please follow the application instructions provided.**
**Interested? APPLY NOW for immediate consideration!**
**Pay Details:** $22.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Experience Specialist

Posted today
Job Viewed
Job Description
Responsibilities:
- Accurately input and maintain claims-related data within internal systems.
- Assist the claims team with a variety of administrative tasks to ensure smooth operations.
- Respond to incoming calls from claimants, addressing inquiries and providing helpful information.
- Draft clear and precise correspondence and letters as needed to support claims processing.
- Utilize Microsoft Word and Excel to organize and manage documentation effectively.
- Deliver exceptional customer service by engaging with claimants and resolving issues promptly.
- Apply organizational skills to manage workload and maintain a well-structured desk environment.
- Collaborate with team members and management to ensure efficient workflow.
- Adapt quickly to industry-specific terminology, particularly in insurance-related contexts.
- Uphold accuracy and attention to detail in all tasks performed. Requirements - Proficient typing skills with a minimum speed of 40 words per minute.
- Strong letter-writing abilities and attention to detail.
- Familiarity with Microsoft Word and Excel for administrative tasks.
- Exceptional customer service skills, including the ability to communicate effectively with the public.
- Self-motivated and able to work independently while managing multiple responsibilities.
- Organizational skills that support efficient desk management and task prioritization.
- Prior experience in an insurance office or familiarity with insurance terminology is preferred.
- Strong interpersonal skills to foster positive interactions with claimants and team members. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .