377 Customer Service & Helpdesk jobs in Columbus
Customer Service Representative
Posted 23 days ago
Job Viewed
Job Description
We are looking for a customer-oriented service representative.
What does a Customer Service Representative do?
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities:
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers.
Requirements and skills:
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
Company Details
Night and Weekends Customer Service Manager
Posted 3 days ago
Job Viewed
Job Description
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and
Pharmacy Service Clerk
Posted 6 days ago
Job Viewed
Job Description
The listing does not mean that any positions are currently open or available at Costco.
Position Summary:
Assists customers at the counter, retrieves prescriptions, rings up orders. Assists pharmacists with processing and selling prescriptions to customers. Orders and stocks drugs and over-the-counter merchandise. Assists with stocking tasks in the pharmacy area. Provides a high level of member service.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement
Joy Creator (Part Time Evening/Weekend) *NOT A SUMMER POSITION*
Posted 6 days ago
Job Viewed
Job Description
Pharmacy Service Clerk
Posted 7 days ago
Job Viewed
Job Description
The listing does not mean that any positions are currently open or available at Costco.
Position Summary:
Assists customers at the counter, retrieves prescriptions, rings up orders. Assists pharmacists with processing and selling prescriptions to customers. Orders and stocks drugs and over-the-counter merchandise. Assists with stocking tasks in the pharmacy area. Provides a high level of member service.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement
Pharmacy Service Clerk
Posted 7 days ago
Job Viewed
Job Description
The listing does not mean that any positions are currently open or available at Costco.
Position Summary:
Assists customers at the counter, retrieves prescriptions, rings up orders. Assists pharmacists with processing and selling prescriptions to customers. Orders and stocks drugs and over-the-counter merchandise. Assists with stocking tasks in the pharmacy area. Provides a high level of member service.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement
Pharmacy Service Clerk
Posted 7 days ago
Job Viewed
Job Description
The listing does not mean that any positions are currently open or available at Costco.
Position Summary:
Assists customers at the counter, retrieves prescriptions, rings up orders. Assists pharmacists with processing and selling prescriptions to customers. Orders and stocks drugs and over-the-counter merchandise. Assists with stocking tasks in the pharmacy area. Provides a high level of member service.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement
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Pharmacy Service Clerk
Posted 7 days ago
Job Viewed
Job Description
The listing does not mean that any positions are currently open or available at Costco.
Position Summary:
Assists customers at the counter, retrieves prescriptions, rings up orders. Assists pharmacists with processing and selling prescriptions to customers. Orders and stocks drugs and over-the-counter merchandise. Assists with stocking tasks in the pharmacy area. Provides a high level of member service.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement
Overnight Customer Service
Posted 7 days ago
Job Viewed
Job Description
Pharmacy Service Clerk
Posted 9 days ago
Job Viewed
Job Description
The listing does not mean that any positions are currently open or available at Costco.
Position Summary:
Assists customers at the counter, retrieves prescriptions, rings up orders. Assists pharmacists with processing and selling prescriptions to customers. Orders and stocks drugs and over-the-counter merchandise. Assists with stocking tasks in the pharmacy area. Provides a high level of member service.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement