296 Customer Service Representative jobs in New York

Job Description

Job Description

Systems Administrator/Help Desk Technician

Lee Spring Company, a global manufacturing company based in Brooklyn, NY for over 100 years, is seeking a skilled Systems Administrator/Help Desk Technician. This position will be responsible for the installation and maintenance of our hardware, software, and global networks. The applicant should be a seasoned professional that can work independently with minimal supervision.

Principal Duties and Responsibilities:

• Manage and support all aspects of the LAN/WAN environment and its security.
• Support and oversee the global backup and recovery systems.
• Maintain all company owned assets, physical and virtual.
• Upkeep multiple production and development environments.
• Provide support to end users leveraging a ticket system.
• Ensure system reliability and uptime through business continuity planning and testing.
• Provide recommendations for system upgrades and improvements.
• Manage software installation, updates, patches, and fixes through automation.
• Coordinate with 3rd party support to allow troubleshooting.
• Perform other duties as assigned.

Qualifications:

• Strong knowledge with the Microsoft stack (Windows, Server, SQL, Dynamics, Hyper-V).
• Experience with managing an Azure tenant with Entra.
• Experience with Dell Enterprise Hardware.
• Exposure to automation and scripting with tools like PowerShell.
• Ability to multi-task and function collaboratively as a member of our IT Team.
• Excellent customer service skills.
• Strong technical documentation skills.
• Strong communication and interpersonal skills.

Location:

This is an in-office position located at our corporate headquarters in Brooklyn, NY.

Benefits:

We offer a comprehensive benefits package, which includes:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Lee Spring Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we also comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.

**Job Description:**
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.
Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.
We are actively hiring Sr. CSR II's for the Annuities team at DXC! As a Sr. CSR, you will handle customer service inquiries via the telephone and/or email and resolves problems. Use computerized systems for tracking, information gathering, and/or troubleshooting. Maintain quality service by following policies and procedures and reporting needed changes. And, contribute to team effort by accomplishing related results as needed. The successful candidate will leverage effective listening skills, an attention to detail, strong intellectual curiosity and an honest desire to make a difference to ensure each customer experience is exceptional. With an understanding of the customers' needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us.
Responsibilities
+ Respond to customers, agents and broker/dealer's requests via telephone or email, providing high quality service to BHF Annuity customers who have insurance or other financial service products or benefit plans.
+ Research and respond to questions regarding status updates, policy provisions of fixed and variable annuities, errors, application & contract discrepancies and processing delays.
+ Educate Financial Service Representatives on market requirements, processes, contract provisions and annuity products.
+ Efficiently process transactions and track responses to ensure completion.
+ Enhance and strengthen the relationship between the customer and BHF using strong communication skills, keen listening skills and empathy.
+ Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer's inquiry.
+ Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.
Required Qualifications
+ High School diploma
+ 1-2 years customer service experience
+ Must obtain FINRA (formerly NASD) Series 6 license within 90 days of hire
+ Outstanding customer service skills and dedication to providing exceptional customer care
+ Exceptional listening and analytical skills
+ Solid time management skills
+ Ability to multitask and successfully operate in a fast paced, team environment
+ Must adapt well to change and successfully set and adjust priorities as needed.
Preferred Qualifications
+ Some college experience or a trade or professional certification.
+ Insurance or Financial Services industry experience or Product specific experience.
+ Prior Call Center experience is highly preferred.
+ A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
+ A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment.
+ Strong computer/keyboard skills as well as solid math, analytical and problem-solving skills.
Working environment:
+ Work a shift during the hours of operation of 7:30 AM to 5:30 PM Monday - Friday; must be flexible in regard to overtime & shift worked, which may change based on business needs.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
**If you are an applicant from the United States, Guam, or Puerto Rico**
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link ( Accommodations**
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email ( ) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._

**Job Description:**
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.
Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.
We are actively hiring Sr. CSR II's for the Annuities team at DXC! As a Sr. CSR, you will handle customer service inquiries via the telephone and/or email and resolves problems. Use computerized systems for tracking, information gathering, and/or troubleshooting. Maintain quality service by following policies and procedures and reporting needed changes. And, contribute to team effort by accomplishing related results as needed. The successful candidate will leverage effective listening skills, an attention to detail, strong intellectual curiosity and an honest desire to make a difference to ensure each customer experience is exceptional. With an understanding of the customers' needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us.
Responsibilities
+ Respond to customers, agents and broker/dealer's requests via telephone or email, providing high quality service to BHF Annuity customers who have insurance or other financial service products or benefit plans.
+ Research and respond to questions regarding status updates, policy provisions of fixed and variable annuities, errors, application & contract discrepancies and processing delays.
+ Educate Financial Service Representatives on market requirements, processes, contract provisions and annuity products.
+ Efficiently process transactions and track responses to ensure completion.
+ Enhance and strengthen the relationship between the customer and BHF using strong communication skills, keen listening skills and empathy.
+ Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer's inquiry.
+ Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.
Required Qualifications
+ High School diploma
+ 1-2 years customer service experience
+ Must obtain FINRA (formerly NASD) Series 6 license within 90 days of hire
+ Outstanding customer service skills and dedication to providing exceptional customer care
+ Exceptional listening and analytical skills
+ Solid time management skills
+ Ability to multitask and successfully operate in a fast paced, team environment
+ Must adapt well to change and successfully set and adjust priorities as needed.
Preferred Qualifications
+ Some college experience or a trade or professional certification.
+ Insurance or Financial Services industry experience or Product specific experience.
+ Prior Call Center experience is highly preferred.
+ A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
+ A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment.
+ Strong computer/keyboard skills as well as solid math, analytical and problem-solving skills.
Working environment:
+ Work a shift during the hours of operation of 7:30 AM to 5:30 PM Monday - Friday; must be flexible in regard to overtime & shift worked, which may change based on business needs.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
**If you are an applicant from the United States, Guam, or Puerto Rico**
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link ( Accommodations**
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email ( ) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._

Description
We are seeking a dedicated and customer-centric Bilingual Spanish Customer Service Representative to join our team. In this role, you will provide exceptional service and support to customers in both English and Spanish, addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is passionate about helping others, has excellent communication skills, and thrives in a fast-paced environment.
Requirements
Key Responsibilities:
+ Respond promptly to customer inquiries via phone, email, and chat in both English and Spanish
+ Provide detailed information about products, services, and company policies to customers in their preferred language
+ Resolve customer complaints efficiently, offering solutions while maintaining a positive and professional attitude
+ Accurately document customer interactions and resolutions in CRM software, ensuring data integrity
+ Collaborate with internal teams to ensure smooth handling of customer issues, escalating complex cases when necessary
+ Keep up to date with company offerings, process changes, and new product developments to provide accurate and helpful information to customers
+ Manage high call volumes and consistently meet performance metrics, including response time, customer satisfaction, and issue resolution rates
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Customer Service Representative to work at a premier client in Port Washington, NY 11050. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
**Pay Rate:** English - $17.50 pay rate
French Speaking - $20.00 pay rate
**Why you should apply to be a Customer Service Representative:**
- Enjoy the flexibility of remote work while being part of a supportive team.
- Gain valuable experience with a well-respected leader in the eyewear industry.
- Benefit from a dynamic work environment that values customer satisfaction and employee growth.
- Join a company that prioritizes professional development and offers opportunities for advancement.
**What's a typical day as a Customer Service Representative? You'll be:**
- Answering incoming calls and processing orders efficiently while reporting to the Customer Service Manager.
- Resolving customer complaints and troubleshooting issues to determine the best path for resolution.
- Documenting customer interactions accurately and tracking call types to maintain service standards.
**This job might be an outstanding fit if you:**
- Have a high school diploma or equivalent; experience in customer service is a must.
- Possess excellent communication skills and a strong commitment to customer satisfaction.
- Are comfortable taking inbound phone calls for up to 90% of your assigned shift.
**What happens next**
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today!
**#GRACE**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Description
We are looking for a dedicated Customer Service Representative to join our team in White Plains, New York. This part-time position offers an opportunity for long-term growth, allowing candidates to showcase their skills and advance within the role. The ideal candidate will provide exceptional support to our department by assisting with deliveries, tracking drivers, and handling customer interactions.
Responsibilities:
- Manage customer inquiries, including resolving issues and providing timely updates.
- Process and issue credits accurately within the internal system.
- Create and manage special orders to meet client needs.
- Escalate complex issues to the appropriate team or department for resolution.
- Engage in dispatching responsibilities to ensure smooth operations.
- Conduct data tracking and entry in company systems to maintain accurate records.
- Collaborate with team members to improve service efficiency and customer satisfaction.
- Participate in on-site training to become proficient in system navigation and role-specific tasks.
Requirements - Proven experience in customer service, ideally in a call center or similar fast-paced environment.
- Strong communication skills, both written and verbal, with the ability to handle inquiries professionally.
- Familiarity with order entry and dispatching processes is a plus.
- Ability to multitask and manage back-to-back calls effectively.
- Proficiency in using computer systems for data entry and tracking.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Ability to adapt and learn quickly during training sessions.
- Previous experience in B2B customer interactions is highly desirable. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .