7,539 Ecommerce jobs in the United States

Ecommerce Manager

30523 Clarkesville, Georgia RAIN Pure Mountain Spring Water

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Job Description

RAIN Bottling Company (RAIN) is the fastest-growing plastic-free bottled water company. From our own spring and bottling facility, we do one thing; aluminum-bottled spring water.

Job Overview

RAIN Bottling Company is seeking a results-driven E-Commerce Manager to lead our online sales initiatives and enhance our digital presence. The ideal candidate will possess a comprehensive understanding of e-commerce platforms, digital marketing strategies, and performance analytics. This role requires a creative thinker with strong analytical skills who can optimize our online stores for maximum traffic, conversion and customer engagement.


Responsibilities

  • Develop and implement effective e-commerce strategies to drive traffic, increase sales, and enhance the customer experience.
  • Utilize SEO tools and techniques to improve organic search rankings and visibility.
  • Conduct keyword research to inform content creation and optimize product listings.
  • Manage social media marketing campaigns across various platforms including Facebook Advertising, Google Ads, and Amazon Ads
  • Oversee the creation of engaging content that resonates with target audiences, utilizing copywriting skills for product descriptions, blog posts, and email marketing campaigns.
  • Analyze website performance using Google Analytics and other analytics tools to identify trends and areas for improvement.
  • Optimize conversion rates through A/B testing and performance marketing strategies.
  • Collaborate with graphic design teams using Adobe Creative Suite to create visually appealing marketing materials.
  • Manage paid advertising campaigns through Google Ads, SEM, and Google AdWords to maximize ROI.
  • Maintain the e-commerce website using Shopify, ensuring all content is up-to-date and aligned with branding guidelines.
  • Implement marketing automation tools to streamline processes and enhance customer engagement.
  • Work closely with the Marketing Department to brainstorm, shoot and deliver fresh, engaging and compelling content to be displayed across platforms

Experience

  • Proven experience in e-commerce management or digital marketing roles.
  • Experience managing a native e-commerce Shopify storefront, and 3rd party storefronts including Amazon.com, Walmart.com and Sam's Club, Google Shop, TikTok shop and others.
  • Proficiency in SEO, SEM, conversion optimization, and performance marketing strategies.
  • Familiarity with social media management tools and techniques for effective audience engagement.
  • Strong knowledge of HTML, CSS, JavaScript, SQL, and content management systems (CMS).
  • Experience with email marketing platforms and automation tools.
  • Ability to analyze data effectively to inform decision-making processes.
  • Creative skills in graphic design using Adobe Photoshop or similar software are highly desirable.
  • Excellent communication skills with a focus on copywriting for various digital platforms.
  • Experience in B2B marketing is a plus. Join us as we continue to grow our e-commerce presence and make a significant impact in the digital marketplace!


Please note that this is an in-person role from our Clarkesville, GA bottling facility. For the first 1-3 months of your employment you may be working from our second bottling facility in Tiger, GA.


Pay Range: $50,000-$70,000 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Parental leave
  • Vision insurance
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Ecommerce Manager

New Jersey, New Jersey LHH

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Job Description

One of our clients located in Bergen County, NJ is looking to Hire an Ecommerce Manager. We're seeking a data-driven E-Commerce Manager to lead Amazon, TikTok Shop, retail media, email marketing, and digital shelf initiatives.


Responsibilities:

- Develop and execute e-commerce strategy across marketplaces (Amazon, TikTok Shop, Walmart.com, Instacart, etc.)

- Manage Amazon and TikTok storefronts, including product listings, promotions, and influencer partnerships

- Oversee retail media budgets (Instacart, Roundel, Ibotta, Walmart Connect, etc.)

- Optimize retailer platforms (e.g., Kroger.com) for content, promotions, and reviews

- Lead paid social and video campaigns (Facebook, Instagram, YouTube, TikTok)

- Own email marketing strategy (Klaviyo), including automation and performance tracking

- Build reporting dashboards and analyze performance metrics

- Coordinate inventory and fulfillment with supply chain

- Collaborate with creative teams on high-converting assets

- Apply a test-and-learn approach


Qualifications:

- Bachelor’s in Business, Marketing, or related field

- 3+ years in e-commerce/digital marketing, ideally in CPG

- Experience with Amazon, TikTok Shop, and retail media platforms

- Strong analytical, project management, and communication skills

- Proficiency in Amazon Vendor/Seller Central, Walmart Retail Link, Google Analytics, Klaviyo

- Bonus: Experience in food/beverage or DTC, Shopify, basic design skills (Canva, Adobe)


Our client is offering a competitive benefits package including paid time off, medical & dental, 401K and additional perks!


Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

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Ecommerce Manager

92686 Yorba Linda, California Monarch International

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Job Description

About Us


At Monarch International , we design and deliver premium home décor and home improvement products that combine timeless craftsmanship with modern functionality. From hand-hammered sinks and wall plates to decorative rain chains and bird baths, our products bring style and utility into everyday living. We sell primarily through Amazon USA, Amazon Canada, Shopify, and select retail partners, and have built a reputation for quality, design, and attention to detail. As a fast-growing small business, we value creativity, ownership, and adaptability — and we’re looking for entrepreneurial team members who want to grow with us and help shape the future of the brand.


Role Overview


The Ecommerce Manager will take ownership of our online retail operations, driving performance across Amazon USA, Amazon Canada, and Shopify. You’ll collaborate with 3PL partners, oversee imports/exports, manage freight and drayage logistics, run profitability analysis, and build SOPs and systems that set us up for scale. This is a contract-to-hire role with an initial 3–6 month contract period . If clear success is demonstrated in this role, the position will transition into a full-time role with benefits including healthcare and a 401(k) .


Responsibilities


  • Manage and optimize daily operations for Amazon USA, Amazon Canada, and Shopify channels.
  • Oversee imports/exports including HTS classification, customs compliance, and working with freight forwarders.
  • Coordinate drayage, ocean/air shipments, and organize optimal LTL freight strategies to reduce costs and improve lead times.
  • Track and process duty drawbacks, ensuring compliance and capturing savings opportunities.
  • Oversee inventory control and forecasting, SKU database management, and replenishment strategies to stay ahead of demand.
  • Build and maintain scalable systems and SOPs, leveraging project management software such as Notion to organize workflows, processes, and cross-functional collaboration.


Requirements


  • Ecommerce Expertise: 3–5 years of experience managing ecommerce operations, with hands-on responsibility for Amazon USA, Amazon Canada, and Shopify accounts, including FBA, product listings, advertising, and promotions.
  • Imports/Exports Knowledge: Strong understanding of international trade, including HTS codes, customs regulations, duty drawback working with freight forwarders, and managing compliance to minimize risk and delays.
  • Logistics Management: Demonstrated ability to coordinate drayage, LTL, and freight shipments, balancing cost, efficiency, and timeliness to support seamless supply chain operations.
  • Inventory Control & Forecasting: Proven experience in inventory forecasting, demand planning, and SKU-level tracking to prevent stockouts or overstock situations, with a focus on seasonal fluctuations.
  • SKU Database Management: Ability to build, maintain, and optimize a robust SKU database, ensuring accurate data across systems and improving reporting, analysis, and decision-making.
  • Systems & Process Building: Experience implementing SOPs, process flows, and project management systems (preferably Notion) to improve visibility, accountability, and scalability in a growing business.
  • Financial & Profitability Analysis: Strong analytical skills with the ability to model costs, margins, and profitability at the SKU and channel level, providing insights that drive smarter strategic decisions.
  • Team Building & Collaboration: Comfortable working in a small-business environment, able to mentor junior staff, foster accountability, and collaborate closely with leadership and cross-functional partners.
  • Adaptability & Problem-Solving: Entrepreneurial mindset with the flexibility to wear multiple hats, troubleshoot issues quickly, and thrive in a scrappy, high-growth environment where priorities can shift rapidly.


Why Join Us


  • Clear Growth Path: Contract-to-hire with healthcare and 401(k) benefits upon successful transition to full-time.
  • Direct Impact: Your ideas and execution will directly shape our growth trajectory.
  • Entrepreneurial Spirit: Be part of a lean team where you can innovate and take initiative.
  • Career Growth: As the company scales, you’ll have opportunities to expand your role and lead a team.
  • Full Exposure: Gain end-to-end experience in ecommerce — from logistics and inventory forecasting to financial analysis and systems building.
  • Exciting Products: Join a company that builds high-quality, handcrafted products that customers love and trust.
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Ecommerce Associate

Lucyd

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Job Description

We're seeking a detail-oriented Ecommerce Associate to join our growing team and help scale our multi-channel operations. Reporting directly to the COO, you'll play a critical role in customer satisfaction, marketplace management, and operational excellence.


Key Responsibilities:

Customer Engagement & Support:

• Manage omnichannel customer communications (phone, live chat, email, social media)

• Respond to and resolve customer inquiries with a focus on satisfaction and retention • Identify upsell opportunities while addressing customer needs

• Process custom prescription orders and coordinate with lab systems


Marketplace & Order Management:

• Process dropship orders through Commerce Hub and SPS Commerce platforms

• Report daily inventory levels to all marketplace partners

• Monitor order fulfillment accuracy and troubleshoot issues

• Ensure seamless integration between systems and customer satisfaction


Social Media & Brand Management:

• Monitor and respond to all company mentions across Meta, Instagram, Reddit, Bazaar Voice, and Amazon

• Engage with customer comments, reviews, and messages from customers and influencers

• Protect and enhance brand reputation through timely, professional responses

• Track sentiment and escalate critical issues


Process Improvement:

• Collaborate with the Ecommerce team to optimize workflows and implement automations

• Document and improve standard operating procedures

• Provide feedback on customer pain points to improve products and services


Requirements:

• 2+ years experience in ecommerce, customer service, or marketplace management

• Proficiency with Commerce Hub and SPS Commerce (or similar EDI/dropship platforms)

• Experience managing marketplace inventories and order processing

• Strong social media management skills across multiple platforms

• Excellent written and verbal communication abilities • Detail-oriented with ability to manage multiple priorities

• Local to North Miami - this is an in-office position • Available for occasional events in Miami area (travel expenses covered)


What We Offer:

• Direct reporting line to C-suite leadership

• Opportunity to shape and improve core business processes

• Hands-on experience with multiple ecommerce platforms

• Growth potential in a scaling organization • Full coverage for any business travel expenses


Our Timeline: We move fast! Qualified candidates will receive an initial phone screen within 72 hours. Our full interview process typically completes within 21 business days.

Ready to make an impact? Apply directly through LinkedIn or send your resume. Include a brief note about your experience with marketplace management or customer engagement platforms.

#EcommerceJobs #MiamiJobs #CustomerSuccess #MarketplaceManagement #DropShipping #NowHiring #CommerceHub #SPSCommerce #SocialMediaManagement

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Director, Ecommerce

93941 Monterey, California Excelligence Learning Corporation

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Job Description

About Excelligence

Excelligence Learning Corporation is the world’s leading tech-enabled platform company in early childhood and elementary education. Educators, parents, and children in more than 40 countries use our 20,000+ innovative, high-quality, and grade-appropriate educational products and teaching solutions to teach, learn, and grow.

With over 30 years of experience, we are a leading developer, manufacturer, distributor, and multi-channel retailer, serving early childhood learning centers, elementary schools, PTAs, and consumers. Our three core divisions—Supplies (Discount School Supply, Really Good Stuff), Equipment (Children’s Factory, Angeles, Learning Carpets), and Services (Educational Products, Inc., ChildCare Education Institute, Frog Street Press)—deliver excellence through proprietary brands such as Colorations® , BioColor® , Excellerations® , MyPerfectClassroom® , and Environments® .



The Director of eCommerce will lead Excelligence’s enterprise-wide digital commerce strategy and execution across brands including Really Good Stuff, Discount School Supply, and Colorations. This role is responsible for optimizing DTC site experience, driving sales performance, and aligning online merchandising with brand and promotional strategy.



Key Responsibilities

eCommerce Strategy

  • Define and execute eCommerce strategy aligned with brand, revenue, and omnichannel goals.
  • Manage eCommerce P&L and go-to-market planning.
  • Champion customer experience and commercial performance across all platforms.
  • Maximize visibility and profitability across digital channels.

Site Optimization

  • Lead site management across UX, structure, performance, and checkout flow.
  • Drive continuous enhancements in collaboration with IT, merchandising, and analytics.
  • Implement personalization and A/B testing strategies.

Digital Merchandising & Promotions

  • Develop digital merchandising tactics to increase AOV and LTV.
  • Plan and execute seasonal and evergreen promotional campaigns.
  • Apply customer segmentation to deliver tailored online merchandising.

Cross-Functional Leadership

  • Partner with Brand, Digital Marketing, Creative, and Analytics teams.
  • Lead major eCommerce initiatives including site features, catalog integration, personalization, and remarketing tools.

Analytics & Performance

  • Manage dashboards and KPIs to track conversion, promotion, and sales metrics.
  • Conduct analysis on churn, basket trends, pricing, and promo performance to guide strategy.



Qualifications

  • Bachelor’s in Business, Marketing, or related field; MBA preferred.
  • 8–10+ years in eCommerce roles within DTC and multi-brand retail environments.
  • Expertise in eCommerce platforms, merchandising, and performance marketing.
  • Experience with Amazon, In-Network, Drop Ship, and SAP Hybris preferred.
  • Proficient in analytics tools, Excel, and data visualization.

Skills & Competencies

  • Strategic and hands-on leader with strong project management skills.
  • Deep understanding of SEO, SEM, CRO, and CRM strategies.
  • Effective communicator and influencer across all organizational levels.

Preferred Attributes

  • Background in educational products and customer segments from Early Learning to K-12 required.
  • Passion for innovation and digital optimization.
  • Entrepreneurial mindset with focus on testing, learning, and scaling.



Equal Employment Opportunity (EEO)

Excelligence is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to fostering an inclusive environment where diversity thrives. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status in accordance with applicable laws.

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Ecommerce Specialist

37068 Franklin, Tennessee City eWaste

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Job Description

We’re Hiring: eBay Listing Specialist


Location: Franklin, TN

Type: Full-Time

Perks: Paid Time Off | Growth Opportunities | Flexible Hours

Help Us Turn Yesterday’s Tech into Someone’s Treasure.

At City eWaste , every box is a mystery and every day is a chance to turn junk into jobs. We’re not your average recycling center—we’re the first ewaste franchise in the U.S. and growing fast. Our warehouse is a treasure trove of used electronics: vintage camcorders, rare video games, iPads, unopened smartwatches—you name it.

We test it, photograph it, list it, and give it a second life. That’s where you come in.

️ About the Role

We’re looking for a full-time eBay Listing Specialist who’s part detail nerd, part storyteller, and part tech enthusiast. If you can make an old hard drive sound like the holy grail of storage, this job’s for you.

This isn’t a sit-around-and-click-post type of role. You’ll be hands-on with real gear, making real decisions about what’s worth selling, how to price it, and how to present it to the world. Your listings help us fund our mission, grow our team, and keep electronics out of landfills.

 What You’ll Do
  • Test and inspect electronics (laptops, game consoles, AV gear, vintage tech, and more)
  • Photograph items with solid lighting and clean, eye-catching shots
  • Research resale value, past sales, and what collectors are after
  • Write clear, honest, and compelling listings that convert
  • Organize listings, manage inventory, and track what’s live, sold, or in the pipeline
  • Pack and ship all sold items 
  • Work closely with our Materials and Tech team to keep things moving
  • Learn, adapt, and help us improve our resale systems every week


What You Bring
  • Experience with eBay or online marketplaces (bonus if you’ve sold your own stuff)
  • Clean grammar, clear communication, and attention to detail
  • A love for tech, even if you don’t know all the specs (yet)
  • Ability to lift 30 lbs comfortably (you’ll be moving gear)
  • Strong organizational skills and the ability to manage time and inventory
  • Bonus points for photography, copywriting, or electronics repair experience
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Ecommerce Manager

45208 Cincinnati, Ohio Rookwood Pottery

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Job Description

E-Commerce Manager

Location: Cincinnati, OH (in-person required) 

Date posted: August 19, 2025

About Rookwood  

Founded in 1880, Rookwood is a heritage ceramics company rooted in craftsmanship, creativity, and community. Every piece that leaves the studio carries over a century of tradition, made by artists who value quality and innovation in equal measure.  


Remote applicants will not be considered. This is an in-person role at our Cincinnati studio near Findlay Market in Over-the-Rhine, where working for a pottery company means hands-on, day-to-day interaction with the pieces we make—seeing and shaping them up close as part of your daily work.

Position Overview:  

We’re hiring an E-Commerce Manager to lead the daily performance and execution of our Shopify site and retention marketing programs. This role is responsible for maintaining and improving the customer journey across web and email—merchandising products, launching collections, and supporting campaign execution. 

You’ll partner closely with our marketing, creative, and retail teams to ensure the online storefront is well-stocked, on-brand, and conversion-ready. The ideal candidate is detail-oriented, comfortable in Shopify and Klaviyo, and enjoys working across functions to improve the customer experience. 

Key Responsibilities:  

Shopify Site Management 

  • Manage product uploads, navigation, homepage updates, and collection merchandising 
  • Support seasonal campaigns and product launches through timely and polished site execution 
  • Troubleshoot and resolve basic issues in Shopify; coordinate with developers for more complex updates 
  • Identify small UX improvements that support better conversion and customer experience 

Email & SMS Automation 

  • Build and maintain core email and SMS flows in Klaviyo and Attentive, including welcome, win-back, and post-purchase journeys 
  • Partner with marketing to align messaging, products, and segments across campaigns 
  • Monitor flow performance and make data-driven updates to support retention goals 

Reporting & Optimization 

  • Track core metrics like conversion, AOV, and repeat rate using Shopify, Klaviyo, and GA4 
  • Support A/B testing, landing page updates, and merchandising improvements 
  • Share performance takeaways with the broader team to inform planning and product mix 

Cross-Functional Collaboration 

  • Work with creative teams on site assets, page layouts, and promotional elements. 
  • Coordinate with production planning and retail teams to ensure site inventory and timing align with store launches and stock levels. 
  • Support marketing and paid media campaigns, including Google, Meta, and other channels, by providing optimized collection pages, product merchandising, and campaign assets. 

Requirements:  

  • 2+ years of experience managing a Shopify storefront, ideally in a product-driven, high-volume brand with fast-selling product launches
  • Experience with Shopify Plus, preferred
  • Proficiency with Klaviyo and Attentive or similar email/SMS automation tools 
  • Familiarity with e-commerce KPIs and tools like GA4 
  • Comfortable building product pages, creating collections, and optimizing flows 
  • Collaborative, detail-oriented, and organized in managing timelines and launches 
  • Bonus: knowledge of HTML/CSS/Liquid or experience with page-building tools 

What You’ll Bring  

  • Hands-on experience managing Shopify stores and retention programs, with a keen eye for detail and user experience. 
  • Comfort working across marketing, creative, and retail teams to execute campaigns and optimize the online journey. 
  • Curiosity and data-driven thinking to identify opportunities for improvement in site performance, merchandising, and customer engagement. 
  • Collaborative mindset, able to support paid media campaigns with product knowledge, creative input, and optimized assets. 
  • Passion for quality, craftsmanship, and brand storytelling, ensuring every customer touchpoint reflects the heritage and values of Rookwood. 
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Ecommerce Manager

21030 Cockeysville, Maryland A&A Global

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Job Description

Company Overview

Since 1938, A&A Global has been a family-owned company, now in its third and fourth generation. What began as a coin-operated vending machine business has grown into a leader in the bulk vending, redemption, and amusement industries. Our licensed and original products bring joy to children of all ages and the kids in all of us. With a strong ecommerce presence, our customers can access thousands of products 24/7 through our digital platforms. Learn more at aaglobal.com.


Position Overview

We’re seeking an Ecommerce Performance Manager who thrives on data and knows how to turn insights into results. This is an onsite role based in Cockeysville, MD. In this role, you’ll focus 75% of your time on optimizing our Salesforce Commerce Cloud site for performance, conversions, SEO/SEM, and revenue growth, and 25% on web administration to ensure the site remains accurate, functional, and up to date.


Success in this role will be measured by improved conversion rates, increased online revenue, stronger SEO/SEM performance, and actionable reporting that drives decision-making.


Key Responsibilities


Web Performance, Optimization & Acquisition (75%)

  • Monitor, analyze, and report on site performance using GA4, SEMrush, and Salesforce Commerce Cloud reporting.
  • Develop and execute strategies to increase conversions, improve UX, and drive online revenue.
  • Optimize SEO (on-page, technical, content) and SEM/paid search campaigns to maximize ROI.
  • Conduct keyword research, content optimization, and link-building strategies.
  • Plan, launch, and monitor A/B and multivariate tests to identify conversion opportunities.
  • Partner with Marketing, Sales, and Product teams to align site content, campaigns, and promotions with business goals.
  • Build dashboards and performance reports, translating data into actionable insights.
  • Stay ahead of emerging e-commerce, search engine, and analytics trends.


Web Administration (25%)

  • Manage daily site updates, including product listings, pricing, promotions, and content changes.
  • QA site updates for accuracy, functionality, and mobile responsiveness.
  • Ensure product data, images, and assets are consistent across systems (SAGE, FileMaker, Salesforce CRM).
  • Partner with IT to troubleshoot issues and enhance site speed, uptime, and integrations.


Qualifications

  • 5–7 years in web performance, SEO/SEM strategy, paid search, and e-commerce optimization.
  • Google Analytics (GA4) certification — required.
  • Hands-on experience with SEMrush for keyword research, SEO audits, and performance tracking.
  • Hands-on experience with Salesforce Commerce Cloud — required.
  • Strong knowledge of SEO, SEM, and paid search campaign management.
  • Proficiency with A/B testing and personalization tools.
  • Working knowledge of HTML/CSS for minor adjustments (preferred).
  • Advanced Excel skills for analysis and reporting.
  • Strong project management and multitasking ability.
  • Exceptional attention to detail and skill in translating data into insights.


Benefits

  • Comprehensive benefits package including health insurance, retirement plan, and paid time off.
  • Opportunity to work with a dynamic and growing company that values innovation and creativity.


Compensation

  • Starting salary of $85,000 per year , commensurate with experience.


A&A Global is an Equal Opportunity Employer and values diversity in our workforce. We encourage all qualified applicants to apply and do not discriminate based on race, color, religion, national origin, gender, age, disability, veteran status, or any other legally protected status.

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Ecommerce Specialist

37247 Nashville, Tennessee Jackson James

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Job Description

An established bricks & mortar brand is looking to expand with a new ecommerce offering, where they are looking to implement and scale across several channels.


This is a varied role working across Shopify, Amazon and other 3rd party marketplaces to grow their fledgling ecommerce offering. The role will cover store management & optimization, SEO, PPC, email marketing, reporting and merchandizing.


You will take ownership of their new ecommerce offering, collaborating with marketing and senior leadership

.

The requirements are:


  • Amazon Seller Central experience
  • Shopify experience
  • Knowledge of SEO, Paid Media and Email Marketing
  • B2B experience is advantageous
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eCommerce Associate

27601 Raleigh, North Carolina johnnie-O

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Job Description

eCommerce Associate

Raleigh, NC


Hi, we’re Johnnie-O. It’s great to meet you!

We were born in LA and happily live at the intersection of Northeast tradition, Midwest Grit and a SoCal, laid back lifestyle. Since our start in 2005, our founder, John O’Donnell saw the unique opportunity to reinterpret classic pieces by adding a fresh look and “why not” twist that has been a hallmark of Johnnie-O. We call this “Top Spin” and by adding just the right touch to styling, materials and craftsmanship we’ve been able to elevate classic menswear. What started with a fresh take on the quintessential polo has evolved into an enduring lifestyle brand for men, women and boys that includes woven shirts, pants, shorts, sport coats, outerwear, swimwear, footwear, accessories and more. You can see our iconic, surfer dude logo working hard and playing hard from the office to the beach, golf course to cook out and hangin’ out at all moments in between.


Come join us!

We are looking for a curious, bright, passionate, and energetic eCommerce Associate to join our team and play a pivotal role in the continuing growth and success of Johnnie-O. Reporting to the VP, eCommerce, this role will help assist in all things site eCommerce and beyond.


What You’ll Do

  • Maintain and optimize product data feeds for various ecommerce channels (Google Shopping, Amazon, etc.).
  • Ensure product listings are accurate, up-to-date, and meet platform requirements
  • Identify and resolve feed errors and discrepancies to improve product visibility
  • Analyze site performance and user behavior to identify opportunities for improving conversion rates
  • Assist in setting up A/B tests and analyzing results to drive data-backed optimizations
  • Monitor potential revenue loss by tracking key conversion funnel metrics and identifying drop-off points
  • Analyze site speed and performance issues that may impact user experience and revenue
  • Identify and report website bugs, working with developers to resolve issues
  • Participate in user testing and quality assurance (QA) to ensure a seamless customer experience
  • Support the implementation of new website features and enhancements
  • Set up and track content interaction analytics using tools like heat mapping
  • Optimize metadata (titles, descriptions, structured data) to improve SEO and discoverability
  • Monitor site search behavior and provide recommendations for improving search relevance
  • Work with team and data analysis to build automated reporting & processes
  • Take lead on Returns systems (Loop) to optimize customer returns and the returns experience. Own monthly returns analysis meeting and present to management team
  • Work closely with Amazon partners to manage the johnnie-O Amazon Brand store and help monitor account health and inventory levels (FBA).
  • Partner on new operations initiatives, including monogramming, hemming, or other special projects
  • Collaborate with lead Merchandiser to ensure all products online displaying accurate inventory
  • Work with Operations and Warehouse teams to communicate upcoming promotions and eCommerce order forecasts
  • Actively supervise daily data flow between front end, order management, and internal systems; working with appropriate partners to resolve any discrepancies and issues
  • Work with IT Security team as liaison between eComm and IT
  • Help with Teamwork system management
  • Work with development team and consultant to help with Shopify flows

What You Bring

  • 1-4 years of experience in eCommerce, Data Analytics, or a related field (or equivalent experience), preferably in the branded apparel space
  • Strong understanding of ERP systems, Full Circle & Teamwork knowledge a plus
  • Proficiency in Shopify or similar system, headless CMS experience, a plus
  • Familiarity with Google Analytics, Google Tag Manager, and A/B testing tools
  • Strong analytical and problem-solving skills with attention to detail.
  • Basic knowledge of SEO principles and metadata best practices.
  • Exceptional Microsoft Excel skills
  • Ability to work collaboratively across teams and communicate insights effectively
  • Ability to prioritize, multi-task and effectively meet deadlines
  • Strong written and verbal presentation skills
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