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- Support jobs in the United States
Support roles in the US span diverse industries, offering opportunities for individuals with various skill sets. Customer service representatives, technical support specialists, and administrative assistants are in demand across the nation. Many companies seek professionals adept at problem-solving and communication, crucial for maintaining client satisfaction and operational efficiency.
The growth in the tech industry has increased the need for IT support personnel and help desk analysts, while healthcare facilities require dedicated patient support staff. These support positions are found in major metropolitan areas and smaller communities nationwide, providing a wide geographical choice for job seekers.
Opportunities for advancement exist within support roles, with possibilities to move into supervisory or managerial positions. Training and skill development are readily available, allowing support professionals to grow their careers and increase their earning potential in the US job market.
What People Ask
Support roles can range from technical support and customer service to administrative and operational support. These roles focus on assisting clients, customers, or internal teams. Job titles can include support specialist, help desk technician, or support analyst.
Support roles in the US can have an annual salary range of $35,000 to $75,000. Entry level positions typically start at the lower end of the range. More specialized or senior support positions can command higher salaries within this range.
Qualifications vary by role, but commonly include a high school diploma or equivalent. Some positions may require a relevant associate's or bachelor's degree. Experience in a related field and excellent communication skills are often valued. Technical support roles may require specific certifications.
Duties can include troubleshooting technical issues, responding to customer inquiries, and providing solutions. Other duties are documenting procedures, maintaining records, and providing training to other users. A support person may collaborate with other departments.
Top employers for support roles in the US include large technology firms, telecommunications companies, and healthcare providers. Examples are Amazon, Microsoft, and UnitedHealth Group.
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Other Jobs Near Me
Industry
- request_quote Accounting
- work Administrative
- eco Agriculture Forestry
- smart_toy AI & Emerging Technologies
- school Apprenticeships & Trainee
- apartment Architecture
- palette Arts & Entertainment
- directions_car Automotive
- flight_takeoff Aviation
- account_balance Banking & Finance
- local_florist Beauty & Wellness
- restaurant Catering
- volunteer_activism Charity & Voluntary
- science Chemical Engineering
- child_friendly Childcare
- foundation Civil Engineering
- clean_hands Cleaning & Sanitation
- diversity_3 Community & Social Care
- construction Construction
- brush Creative & Digital
- currency_bitcoin Crypto & Blockchain
- support_agent Customer Service & Helpdesk
- medical_services Dental
- medical_services Driving & Transport
- medical_services E Commerce & Social Media
- school Education & Teaching
- electrical_services Electrical Engineering
- bolt Energy
- local_mall Fmcg
- gavel Government & Non Profit
- emoji_events Graduate
- health_and_safety Healthcare
- beach_access Hospitality & Tourism
- groups Human Resources
- precision_manufacturing Industrial Engineering
- security Information Security
- handyman Installation & Maintenance
- policy Insurance
- code IT & Software
- gavel Legal
- sports_soccer Leisure & Sports
- inventory_2 Logistics & Warehousing
- supervisor_account Management
- supervisor_account Management Consultancy
- supervisor_account Manufacturing & Production
- campaign Marketing
- build Mechanical Engineering
- perm_media Media & PR
- local_hospital Medical
- local_hospital Military & Public Safety
- local_hospital Mining
- medical_services Nursing
- local_gas_station Oil & Gas
- biotech Pharmaceutical
- checklist_rtl Project Management
- shopping_bag Purchasing
- home_work Real Estate
- person_search Recruitment Consultancy
- store Retail
- point_of_sale Sales
- science Scientific Research & Development
- wifi Telecoms
- psychology Therapy
- pets Veterinary