7,102 Work From Home jobs in the United States
Live Chat Agent
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We are looking for an enthusiastic and customer-focused Live Chat Agent to join our growing team. In this role, you will serve as the first point of contact for customers via our online chat platform, providing real-time assistance, resolving issues, and delivering a high standard of service. You will respond to inquiries about products, services, orders, and company policies while ensuring a smooth and professional customer experience at all times.
The ideal candidate will possess excellent written communication skills, strong problem-solving abilities, and the capacity to multitask in a fast-paced digital environment. You will be responsible for managing multiple chat conversations, documenting customer interactions accurately, and escalating complex cases to the appropriate teams when needed.
To succeed in this position, you should be self-motivated, tech-savvy, and customer-centric, with a genuine passion for helping people. Previous experience in live chat, customer service, or support roles is preferred. Familiarity with CRM systems and chat software such as Zendesk, Intercom, or LiveChat is a plus.
We offer a supportive team environment, growth opportunities, and flexibility for remote or on-site work. If you are reliable, adaptable, and eager to represent our brand with professionalism, we’d love to hear from you.
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Order Support Representative
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We are seeking a motivated Order Support Representative to join our team. This entry-level position is ideal for recent graduates looking to launch their career in customer service and operations.
Key Responsibilities:
- Process and track customer orders accurately and efficiently
- Respond to customer inquiries via phone, email, and chat
- Resolve order issues and coordinate with internal teams to ensure timely delivery
- Maintain detailed records in order management systems
- Provide exceptional customer service aligned with Starbucks values
- Support inventory coordination and order fulfillment processes
Qualifications:
- Bachelor's degree or recent graduate
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and ability to learn new software systems
- Detail-oriented with excellent organizational abilities
- Ability to work in a fast-paced environment and handle multiple priorities
- Passion for the Starbucks brand and commitment to customer satisfaction
What We Offer:
- Comprehensive training program
- Opportunities for career growth
- Collaborative team environment
- Starbucks benefits and perks
- Starbucks benefits and perks
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Female Content Writer (Remote)
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We’re looking for a female content writer who can craft engaging blogs, product descriptions, and social media captions for our brand.
Responsibilities:
Write clear and creative online content
Research topics and follow brand tone
Edit and proofread before publishing
Collaborate with the marketing team remotely
Requirements:
Female candidates only
Excellent English grammar and writing skills
SEO knowledge is a plus
Consistent and reliable
Salary: $19–$26/hour or project-based
Content Writers are responsible for style and format consistency across all projects and communicating with other team members to create the best content possible. Other duties and responsibilities include:
- Completing writing projects, meeting deadlines and following content requirements in terms of style and project specifications
- Revising content whenever customers or clients request changes
- Helping create style guides or suggesting changes to ensure content is consistent and clear
- Working with customers to define their content needs
- Conducting research on any given topic
- Optimizing articles for SEO and accessibility
- Writing engaging content for blogs, ebooks, case studies, video scripts, infographics and other assets
- Identifying gaps in content and recommending new topics
- Editing content to ensure voice, grammar and style is on point
- Creating and scheduling posts for multiple social media channels
- Staying up to date on industry trends to support content development
- Distilling complex concepts and language into content that is easily understood
- Working closely with internal team members to ensure alignment and consistency in messaging, branding and style
- Managing and completing work on time for multiple content writing projects
- Working with content strategists to build editorial calendars
Hire your next Content Writer today.
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Data Scientist
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As a Remote Data Scientist, you will play a critical role in analyzing large datasets to uncover trends, build predictive models, and provide strategic insights that will inform business decisions. You will collaborate with cross-functional teams, including product, engineering, and marketing, to develop data-driven solutions that align with our company goals.
Key Responsibilities:
- Analyze complex datasets to extract meaningful insights and trends using statistical methods and data mining techniques.
- Develop predictive models and machine learning algorithms to solve business problems and improve operational efficiency.
- Collaborate with stakeholders to identify data needs and create ad-hoc analyses to support decision-making.
- Communicate findings and recommendations clearly through data visualization and storytelling techniques.
- Design and implement experiments to test hypotheses and validate models.
- Stay up-to-date with the latest industry trends and advancements in data science and machine learning methodologies.
- Contribute to the development and maintenance of data pipelines and databases to ensure data integrity and accessibility.
**Qualifications:**
- Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, Computer Science, or a related field.
- Proven experience as a Data Scientist or similar role, with a strong portfolio of data analysis and modeling projects.
- Proficiency in programming languages such as Python, R, or similar, and experience with data manipulation libraries (e.g., Pandas, NumPy).
- Familiarity with machine learning frameworks (e.g., TensorFlow, Scikit-learn) and statistical analysis tools.
- Experience with data visualization tools (e.g., Tableau, Power BI, Matplotlib) and the ability to present complex data in a clear and concise manner.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Excellent communication skills, both verbal and written, with the ability to convey technical concepts to non-technical stakeholders.
- Familiarity with cloud platforms (e.g., AWS, Google Cloud) and data storage solutions (e.g., SQL, NoSQL) is a plus.
What We Offer:
- Competitive salary and benefits package.
- Flexible work hours and a remote-first culture.
- Opportunities for professional development and growth.
- A collaborative and innovative work environment.
- The chance to work on exciting projects that make a difference.
Equal Opportunity Employer:
We are an equal opportunity employer and value diversity at our company. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic.
This job description outlines the key responsibilities and qualifications for the position of Remote Data Scientist, aiming to attract qualified candidates who can contribute to our data-driven initiatives.
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Remote Customer Service
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Job Responsibilities
The primary responsibility of the Customer Service Representative is to respond to customer inquiries through various channels including phone email chat or social media. The representative will provide timely accurate and courteous responses to questions regarding products services orders and company policies. In addition to responding to inquiries the role involves processing orders returns and exchanges and updating customer accounts with current and accurate information. Representatives are responsible for tracking shipments and providing updates to customers to ensure they are informed about the status of their orders.
Problem solving is a key part of the role. The representative will identify issues reported by customers analyze the situation and provide effective solutions. More complex problems may require escalation to a supervisor or relevant department. Follow up with customers is essential to ensure that issues have been resolved to their satisfaction and that a positive relationship is maintained.
Maintaining accurate customer records is another important responsibility. The representative will enter and update information in company databases document customer interactions and feedback and generate reports that highlight trends recurring issues or opportunities for process improvement. Sharing this information with team members helps enhance overall customer service quality and supports continuous improvement initiatives.
Customer Service Representatives also support sales and promotional efforts. They provide customers with information about products or services explain available options and promote relevant offers. When appropriate they may upsell or cross sell to help meet company goals while ensuring the customer receives value.
Team collaboration is essential. The representative will coordinate with internal departments including sales logistics and technical support to resolve customer issues efficiently. Participation in team meetings and training sessions ensures the representative remains informed about new products services and policies. Sharing customer feedback with internal teams helps improve processes products and overall customer satisfaction.
Quality assurance and compliance are critical aspects of the role. The representative will follow company policies and procedures maintain confidentiality of customer information and ensure compliance with regulatory and industry standards. Attention to detail and adherence to guidelines helps maintain a professional reputation and builds customer trust.
The position offers the opportunity to develop strong communication problem solving and organizational skills while contributing to a positive and supportive customer experience. Candidates who are motivated dependable and committed to helping customers will find this role rewarding and dynamic.
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Female Administrative Assistant (Remote)
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We are seeking a detail-oriented Administrative Assistant to provide essential support to our team. This position is ideal for organized professionals who thrive in a fast-paced environment and excel at multitasking.
Responsibilities- Manage calendars, schedule meetings, and coordinate appointments
- Prepare and edit correspondence, reports, and presentations
- Maintain filing systems and organize both physical and digital records
- Answer and direct phone calls, emails, and other communications
- Coordinate travel arrangements and process expense reports
- Order and manage office supplies and equipment
- Greet visitors and provide general administrative support to staff
- Assist with special projects and events as needed
- High school diploma required; Associate's or Bachelor's degree preferred
- Proven experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent organizational and time management skills
- Strong written and verbal communication abilities
- Professional demeanor and ability to maintain confidentiality
- Adaptability and willingness to take on varied tasks
- Ability to work independently with minimal supervision
- Collaborative work environment
- Professional development opportunities
- Competitive compensation and benefits package
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Software Developer
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We are seeking a talented and motivated Remote Software Developer to join our growing team. The ideal candidate will have a strong background in software development, be proficient in various programming languages, and possess a passion for solving complex problems. This role involves working closely with cross-functional teams to design, develop, and maintain software applications that meet our clients' needs.
Key Responsibilities:
- Develop, test, and deploy high-quality software applications in accordance with project requirements.
- Collaborate with product managers, designers, and other developers to define software requirements and specifications.
- Write clean, maintainable, and efficient code using best practices and coding standards.
- Troubleshoot and debug applications to ensure optimal performance and user experience.
- Participate in code reviews to ensure code quality and share knowledge with team members.
- Stay up-to-date with emerging technologies and industry trends to continuously improve skills and contribute to the team.
- Document software design, processes, and user manuals as needed.
- Assist in the deployment and maintenance of applications in various environments.
Qualifications:
- Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
- Proven experience as a software developer, with a strong portfolio of completed projects.
- Proficiency in one or more programming languages (e.g., Java, Python, C#, JavaScript).
- Experience with web development frameworks (e.g., React, Angular, Vue.js) and back-end technologies (e.g., Node.js, Spring, Django).
- Familiarity with database management systems (e.g., MySQL, PostgreSQL, MongoDB).
- Understanding of software development methodologies (e.g., Agile, Scrum).
- Strong problem-solving skills and the ability to work independently in a remote environment.
- Excellent communication skills and the ability to collaborate effectively with team members.
Preferred Qualifications:
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
- Knowledge of DevOps practices and tools (e.g., Docker, Kubernetes, CI/CD pipelines).
- Familiarity with version control systems, particularly Git.
What We Offer:
- Competitive salary and benefits package.
- Flexible work hours and a fully remote work environment.
- Opportunities for professional growth and development.
- A collaborative and inclusive company culture.
- Access to the latest tools and technologies.
Join us in building innovative software solutions that make a difference! We look forward to hearing from you.
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Customer service representative
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The Company Specialises in ;
- *Inbound & Outbound Communication* – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
- *Order & Shipment Support* – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
- *Problem Resolution* – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
- *Account Management* – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
- *Process Improvement* – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
- *Performance Metrics* – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
- *Team Collaboration* – coordinate with logistics, finance, and IT to resolve cross‑functional issues; participate in daily huddles and training sessions.
# Required Qualifications & Skills
- *Experience:* 1‑2 years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
- *Technical:* Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
- *Language:* Fluent English (spoken & written); additional Nigerian language skills are advantageous.
- *Soft Skills:* Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
- Competitive salary + quarterly performance bonus.
- Comprehensive health, dental, and vision insurance.
- Structured onboarding and ongoing training programs.
- Friendly, growth‑oriented work environment with clear career pathways.
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Book Keeping
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Elevance] is searching for a bookkeeper to join our team of dedicated professionals. Accurate records are foundational to our business operations, and the ideal candidate will know how to keep records in the best possible order. They will integrate new technologies into their work to reduce errors and improve efficiency, all the while keeping our company’s best interests top of mind. The successful candidate will also collaborate with accountants and administrative assistants to update our management team on daily and long-term business functions.
Objectives of this role- Keep accurate records of company finances
- Monitor financial health and compliance
- Strengthen organizational culture by collaborating with the accounting and management teams
- Take note of and report discrepancies in financial records
- Ensure customer satisfaction with purchases and refunds
- Minimize and quickly correct errors
- Record daily company transactions
- Close books monthly
- Maintain timely communications with clients
- Fill out tax forms and work with accountants to ensure compliance
- Manage accounts payable and receivable, as well as payroll
- Process purchases and refunds for customers
- Meticulous attention to detail and record-keeping skills
- Strong understanding of accounting and financial operations
- Proficiency with bookkeeping software like QuickBooks or NetSuite
- Honesty and discretion when working with sensitive information
- Capacity to quickly perform calculations
- Comfort working with spreadsheets and cleaning data
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Customer Service Representative
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We are looking for a customer-oriented service representative.
What does a Customer Service Representative do?A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Customer Service Responsibilities list:- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma