10,822 Work From Home jobs in the United States
Customer Service And Support
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Job Description
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Responsibilities- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives
- High school diploma or equivalent
- Familiarity with our industry is a plus
- Experience using help desk software and remote support tools
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
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nurse practitioner
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We are seeking a dedicated and compassionate Nurse Practitioner to join our healthcare team. The ideal candidate will be responsible for providing high-quality patient care and promoting wellness. If you are a skilled healthcare professional with a passion for helping others, we want to hear from you!
Responsibilities:- Conduct physical examinations and patient assessments
- Diagnose and treat common illnesses and injuries
- Develop and implement patient care plans
- Prescribe medications and treatments
- Collaborate with other healthcare professionals
- Educate patients on health and wellness
- Maintain accurate medical records
- Valid Nurse Practitioner license
- Master's degree in Nursing
- Certification in a specialized area (e.g. family practice, pediatrics)
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong attention to detail
- Compassionate and empathetic nature
If you meet the qualifications and are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity!
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Clinical Administrative Assistant
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We are seeking a detail-oriented and organized Clinical Administrative Assistant to join our team. The ideal candidate will provide administrative support to our clinical team, ensuring smooth operations and efficient patient care.
Responsibilities:- Manage patient scheduling and appointments
- Assist with patient intake and registration
- Maintain patient records and ensure accuracy
- Coordinate communication between patients and clinical staff
- Handle billing and insurance claims
- Perform general administrative tasks as needed
- High school diploma or equivalent
- Previous experience in a medical office setting preferred
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and electronic medical records systems
- Ability to multitask and prioritize tasks effectively
If you are looking to join a dynamic team and make a difference in the lives of patients, we encourage you to apply for the Clinical Administrative Assistant position.
If you are looking to join a dynamic team and make a difference in the lives of patients, we encourage you to apply for the Clinical Administrative Assistant position.
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Customer Service Representatives
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We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.
Key Responsibilities
Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
Provide information regarding company services, project updates, and general support inquiries.
Assist clients and vendors in navigating company processes, documentation, and service requests.
Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
Track, log, and follow up on customer requests in line with company service standards.
Escalate complex issues to appropriate departments while maintaining ownership of resolution.
Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
Ensure compliance with company policies, procedures, and safety standards in all communications.
Identify opportunities to improve customer experience and contribute feedback to management.
Qualifications
High school diploma or equivalent required; Bachelor’s degree preferred.
2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
Excellent problem-solving and organizational skills.
A professional, client-focused attitude with the ability to handle sensitive information discreetly.
What We Offer
Competitive compensation and benefits package.
Remote work flexibility with opportunities for professional growth.
Training and development programs to enhance skills and career advancement.
The opportunity to be part of a global leader in engineering and construction projects.
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Customer Service Representative REMOTE
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We are seeking a dedicated and dynamic Customer Service Representative to join our growing team. In this pivotal role, you will be the frontline support for our valued customers, ensuring they receive exceptional service and assistance. Your primary goal will be to enhance customer satisfaction by addressing inquiries, resolving issues, and providing accurate information about our products and services. As the face of our company, you will need to embody our commitment to quality service, establish rapport with customers, and foster positive relationships. Your ability to communicate clearly, efficiently, and empathetically will play a crucial role in creating a seamless experience for our clientele. This position requires a proactive approach to problem-solving and a willingness to go the extra mile to meet customer needs. If you thrive in a fast-paced environment and enjoy helping others, we would love to have you on our team. Join us and contribute to a culture of excellence, teamwork, and customer-centric service that ultimately drives our success and reputation in the industry.
Responsibilities- Respond promptly to customer inquiries through various communication channels including phone, email, and chat.
- Provide accurate information about products, services, and promotions to customers.
- Resolve customer complaints and issues in a professional and efficient manner.
- Maintain a high level of customer satisfaction by ensuring timely follow-up on inquiries and requests.
- Document all customer interactions in our CRM system, ensuring accurate record-keeping.
- Collaborate with team members to improve service processes and customer experience.
- Assist in training new customer service representatives and share best practices.
- High school diploma or equivalent; additional education or certifications in customer service preferred.
- Proven experience in a customer service role or similar position.
- Excellent verbal and written communication skills, with an ability to engage customers positively.
- Strong problem-solving skills and ability to think critically under pressure.
- Proficiency in using computer systems and customer relationship management (CRM) software.
- Ability to work flexible hours, including evenings and weekends as needed.
- Strong organizational skills and attention to detail.
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Management Supervisor
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We are seeking an experienced and results-driven Management Supervisor to oversee day-to-day operations, lead team members, and ensure that organizational goals and performance standards are met. The Management Supervisor will play a key leadership role, managing cross-functional teams, streamlining workflows, and ensuring the delivery of high-quality outcomes across their assigned department or function.
Key Responsibilities:- Team Leadership: Supervise and support a team of managers or team leads, ensuring high performance, collaboration, and accountability.
- Strategic Planning: Contribute to and execute departmental strategies in line with company objectives. Monitor progress and make adjustments as needed.
- Performance Management: Set performance goals, provide regular feedback, conduct evaluations, and implement performance improvement plans as necessary.
- Project Oversight: Manage and coordinate multiple projects or programs, ensuring they are delivered on time, within scope, and within budget.
- Resource Allocation: Allocate and manage resources effectively to meet department goals and project requirements.
- Reporting & Analysis: Prepare regular reports on departmental performance, budgets, and operational metrics for senior management.
- Process Improvement: Identify and implement process improvements to enhance efficiency, reduce costs, and improve service delivery.
- Stakeholder Communication: Act as a liaison between teams and senior leadership, ensuring effective communication and alignment of priorities.
- Training & Development: Identify skill gaps and organize training, coaching, or mentoring programs to support team development.
- Compliance & Standards: Ensure compliance with internal policies, industry regulations, and quality standards.
- Experience in a specific industry (e.g., advertising, healthcare, finance, manufacturing)
- Knowledge of performance management systems and KPIs
- Conflict resolution and change management expertise
- Certification in management or leadership (e.g., Six Sigma, PMP, Lean, SHRM)
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Chat support specialist
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- Respond promptly and professionally to customer inquiries via live chat, messaging apps, or social media.
- Provide accurate product/service information and resolve customer issues efficiently.
- Troubleshoot customer problems and escalate unresolved issues to the appropriate departments.
- Maintain detailed and clear records of customer interactions in CRM or helpdesk software.
- Meet or exceed response time and satisfaction metrics (e.g., average response time, CSAT).
- Suggest improvements to FAQs or help documentation based on common queries.
- Work closely with customer service, sales, or technical teams to ensure smooth resolution.
- Handle multiple chat conversations simultaneously while maintaining quality.
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Customer Service Representative
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We are seeking a friendly and professional Customer Service Representative to join our team. This individual will be responsible for assisting customers with inquiries, troubleshooting issues, and ensuring customer satisfaction by providing high-quality service and resolving problems effectively.
Key Responsibilities:- Customer Assistance: Respond to customer inquiries via phone, email, or chat in a timely, accurate, and professional manner.
- Issue Resolution: Handle customer complaints, issues, and feedback by identifying solutions and providing step-by-step guidance.
- Product Knowledge: Maintain an in-depth knowledge of products or services and provide accurate information to customers.
- Documentation: Keep detailed records of customer interactions, transactions, comments, and complaints in the CRM system.
- Follow-ups: Ensure follow-up on unresolved issues, ensuring customers are updated on the progress of their concerns.
- Collaboration: Work with internal teams technical support, etc.) to resolve complex customer issues.
- Feedback Loop: Gather customer feedback and pass along insights to management for continuous improvement.
- Maintain Professionalism: Represent the company in a professional, courteous, and helpful manner at all times.
- Excellent Communication Skills: Strong written and verbal communication skills with the ability to explain information clearly.
- Problem-Solving Ability: Ability to handle complex or difficult situations with patience and creativity.
- Customer-Centric Mindset: Passion for helping others and creating a positive experience for customers.
- Multitasking: Ability to handle multiple tasks and prioritize efficiently.
- Technical Proficiency: Comfortable using customer service software, CRM systems, and other business tools.
- Time Management: Ability to manage time effectively and meet performance targets.
- Attention to Detail: Strong focus on providing accurate and consistent information.
- Team Player: Ability to work collaboratively with other departments to resolve issues.
- Previous experience in a customer service role (retail, call center, hospitality, etc.).
- Familiarity with customer service softwares.
- Experience with conflict resolution and de-escalation techniques.
- High school diploma or equivalent; a college degree is a plus.
- Full-time/Part-time hours.
- Remote.
- Competitive salary and bonus opportunities.
- Health, dental, and vision insurance
- Paid time off and holidays.
- Training and development programs.
- Opportunities for career growth and advancement.
Company Details
Customer Service Representative REMOTE
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Job Description
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our valued customers, providing them with the highest level of service and support. As a Customer Service Representative, you will assist customers with inquiries, resolve any issues they may encounter, and ensure overall satisfaction with our products and services. Your ability to communicate effectively and empathize with customers will be essential in providing a positive experience. The ideal candidate will be adept at handling a variety of situations and will possess strong problem-solving skills. You will play a crucial role in maintaining our company’s reputation for excellent customer service, contributing to customer retention and loyalty. This position requires a proactive approach to customer interactions, where you will need to anticipate customer needs and address them appropriately. Working in a fast-paced environment, you will collaborate with various teams to ensure that customer feedback is integrated into our services. If you are a motivated individual with a passion for helping others and a knack for communication, we invite you to apply and become an integral part of our customer service team.
Responsibilities- Respond promptly to customer inquiries via phone, email, and chat.
- Assist customers in troubleshooting issues and provide effective solutions.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Manage customer complaints and ensure they are handled efficiently and effectively.
- Document all interactions with customers in the appropriate database.
- Work collaboratively with team members to improve service delivery and customer satisfaction.
- Provide feedback and suggestions to management regarding process improvements.
- High school diploma or equivalent; additional education or certification in customer service is a plus.
- Proven experience as a customer service representative or similar role.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and ability to think critically under pressure.
- Familiarity with CRM systems and practices.
- Ability to manage time effectively and prioritize tasks.
- Empathetic and calm demeanor when dealing with difficult customers.
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Data Entry
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We are seeking a detail-oriented and organized Data Entry Clerk to join our team. The ideal candidate will be responsible for accurately inputting, updating, and maintaining data across various systems and databases while ensuring data integrity and confidentiality.
Key Responsibilities:- Accurately enter and update data into company systems and databases.
- Review data for errors, inconsistencies, or missing information and make necessary corrections.
- Maintain confidentiality and security of all company information.
- Organize and store physical and digital documents efficiently.
- Generate reports and retrieve data as requested by management or team members.
- Collaborate with other departments to ensure data accuracy and consistency.
- Meet deadlines and maintain productivity standards for data entry tasks.
- High school diploma or equivalent; associate degree preferred.
- Proven experience in data entry or administrative roles is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel) and data management software.
- Strong typing skills with accuracy and speed.
- Excellent attention to detail and organizational abilities.
- Ability to handle confidential information with integrity.
- Strong communication skills and the ability to work independently or as part of a team.
- Full-time or part-time position.
- Remote work setup.
- Competitive salary based on experience.
- Health insurance, paid time off, and other company benefits (if applicable).
- Opportunities for professional growth and development.