54,843 Telemarketing jobs in the United States

JOB SUMMARY Directs and manages staff that is responsible for all in-house and 3rd Party Outbound Telemarketing sales and activities. Executes National Business OTM programs and strategy as well as ensures appropriate performance metrics (budget) are met for the entire national channel. Reports OTM connects and revenue activity to leadership, as well as mediates and negotiates Master Services Agreements, Statement of Work contracts, internal and external incentives etc. Responsible for all growth and scale of this channel, as well as the strategy to drive performance to budget. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Directs all outbound telemarketing sales and activities through internal call center management. Manages channel initiatives and facilitates resolution of issues as they arise. Provides feedback and guidance to team to ensure strategic objectives are met. Identifies and acts to implement process improvements (coaching, developing representatives) that increase Sales Performance. Tracks and evaluates campaign performance at manager level, specifically, attainment of objectives as measured by HpINT (Hour per Internet), conversion rates, contact rates, and productivity rates. Regularly observes supervisors and agents´ remote or onsite monitoring for purposes of calibration, call quality, compliance with telemarketing standards and sales performance. Keeps OTM workforce informed, in a timely manner, regarding business objectives, schedules and goals. Proactively facilitates the design and execution of mutually beneficial strategic plans. Leads all functional reviews and provides updates to leadership team, recommending strategy changes as appropriate. Regularly reviews and analyzes contact results. Provides management with daily and weekly progress reports and forecasting. Conducts detailed campaign post mortem analysis to inform future campaign strategy. Ensures OTM channel abides by all applicable statutes and regulations, including the TCPA, State and federal DNC legislation and the Telemarketing Sales Rule. Keeps abreast of industry trends, equipment, techniques and legislation. Maintains up-to-date telemarketing standards through Business Requirements Document or related document. Represents Charter as an industry leader at all times. Directs and coordinates the testing of new telemarketing ideas and concepts with performance growth in mind. Manages the implementation of all new telemarketing campaigns including but not limited to leads segmentation and delivery, scripting, training, reporting considerations, hours planning, and general dialing strategy. Effectively manages the telemarketing campaigns including front-end and back-end sales performance. Tracks and measures sales efforts, when necessary, conducts root cause analysis to identify and resolve any breakdowns within the sales cycle. Negotiates contractual agreements and rates with 3rd party service providers including but not limited to Master Services Agreement, Statement of Work contracts, and all internal billing practices that keep Charter in the most competitive position/Rate. Develops and manages budget for outbound telemarking initiatives and vendor partners for Charter. Performs other duties as required. REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to make decisions and solve problems while working under pressure Ability to prioritize and organize effectively Ability to show judgment and initiative and to accomplish job duties Ability to use personal computer and software applications (I.e. Microsoft Word, Outlook, Access, etc.) Exceptional sales coaching and developmental skills and proven success in a fast-paced, dynamic outbound telemarketing environment Excellent Knowledge of OTM Sales Performance Metrics Knowledge of cable and telecommunications products and services Knowledge of Sales Commission structure Knowledge of various Sales Techniques Strong Project Management skills Required Education Bachelor’s Degree or equivalent experience in related field Required Related Work Experience and Number of Years General Sales – 8 Outbound Telemarketing – 8 People Management - 5 PREFERRED QUALIFICATIONS Cable or Telecommunications - 3 WORKING CONDITIONS Office environment Hours may vary Travel may be required - 10% Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. #J-18808-Ljbffr

Directs and manages staff that is responsible for all in-house and 3rd Party Outbound Telemarketing sales and activities. Executes National Business OTM programs and strategy as well as ensures appropriate performance metrics (budget) are met for the Marketing, Director, Communications, Internal, Performance, Sales, Business Services

Job Description

Our State Farm Agency is expanding and we are looking for a driven marketing specialist. You will be calling potential clients who have requested insurance information, and transferring them to one of our Agency Insurance Specialists! I need someone who can smile and dial, with an energetic fun personality who is not afraid to make calls.

Previous sales experience is preferred. Must be fluent in Spanish and English.

Benefits:

• Hourly pay plus a very competitive commission program.
• Great bonus potential if you are a top performer.
• Average annual pay range (including hourly pay, commission and bonus) is approximately $60 - $120k annually once fully licensed.
• Sign on bonus for qualified candidates!
• Generous Paid time off
• Group Life
• Health Benefits
• Retirement plan with matching contribution
• Outstanding preparation if you aspire to be a State Farm agent in the future.

Responsibilities include but not limited to:

• Develop insurance quotes, makes sales presentations, and close sales.
• Establish client relationships and follow up with clients, as needed.
• Develop ongoing networking relationships.
• Provide prompt, accurate, and friendly client support.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Develop new Service opportunities with both existing and new clients.

What are the requirements?

• Property & Casualty license (must be able to obtain).
• Life & Health license (must be able to obtain).

• Have to be able to BRING IT on a daily basis. Energy is key
• High school diploma or equivalent education is required
• Ability to have great conversations over the phone and build rapport!
• Previous sales experience is required to be successful in this positions; must be a hunter!
• Enthusiasm and belief about the role insurance and financial products play in people’s lives.
• Proven track record of trustworthiness, dependability and ethical behavior.
• Excellent communication skills: written, verbal and listening.
• Must be awesome at opening doors and getting appointments from a cold start.

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job Description

Our State Farm Agency is expanding and we are looking for a driven marketing specialist. You will be calling potential clients who have requested insurance information, and transferring them to one of our Agency Insurance Specialists! I need someone who can smile and dial, with an energetic fun personality who is not afraid to make calls.

Previous sales experience is preferred. Must be fluent in Spanish and English.

Benefits:

• Hourly pay plus a very competitive commission program.
• Great bonus potential if you are a top performer.
• Average annual pay range (including hourly pay, commission and bonus) is approximately $60 - $120k annually once fully licensed.
• Sign on bonus for qualified candidates!
• Generous Paid time off
• Group Life
• Health Benefits
• Retirement plan with matching contribution
• Outstanding preparation if you aspire to be a State Farm agent in the future.

Responsibilities include but not limited to:

• Develop insurance quotes, makes sales presentations, and close sales.
• Establish client relationships and follow up with clients, as needed.
• Develop ongoing networking relationships.
• Provide prompt, accurate, and friendly client support.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Develop new Service opportunities with both existing and new clients.

What are the requirements?

• Property & Casualty license (must be able to obtain).
• Life & Health license (must be able to obtain).

• Have to be able to BRING IT on a daily basis. Energy is key
• High school diploma or equivalent education is required
• Ability to have great conversations over the phone and build rapport!
• Previous sales experience is required to be successful in this positions; must be a hunter!
• Enthusiasm and belief about the role insurance and financial products play in peoples lives.
• Proven track record of trustworthiness, dependability and ethical behavior.
• Excellent communication skills: written, verbal and listening.
• Must be awesome at opening doors and getting appointments from a cold start.

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Career Opportunities with Terraboost Media

Careers At Terraboost Media

Current job opportunities are posted here as they become available.

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Advertising Sales on Jumbo 5-Foot Ads at Major Retailers Independent Contractors Wanted
High Earning Potential Total Flexibility Real Impact

This isnt just ad sales its the implied endorsement of major retailers like CVS, Kroger, HEB, and Albertsons. Youll offer clients prime front-door exposure on full-color, 5-foot-tall wellness kiosks the first message shoppers see as they walk in.

Join Terraboost Media as an Independent Sales Contractor and take full control of your income and schedule.

Why Terraboost?

• Unlimited Earning Potential Top reps earn $20,000+/month and up to $,500 per contract
• Total Flexibility Work remotely, set your own hours
• Proven Support Tools, training, and expert guidance to help you close more deals
• Optional Leads & Telemarketing Provided after proving results, or available sooner for a fee
• Earn While You Train After completing training, earn 30 per qualified meeting you set (up to 5). Thats up to 150 right away and youll be joined by a seasoned Terraboost pro who helps present and close. If the deal closes, you earn the full commission (typically 800 1,500 per sale).
• Experienced Sales Pros Ideally with advertising, marketing, or media background
• Driven Closers Self-motivated, commission-focused, and results-driven
• Proactive Prospectors Comfortable reaching out to local businesses and booking meetings
• Or someone with grit and hunger ready to follow a proven playbook and win

CLICK HERE TO WATCH A VIDEO ABOUT THE ROLE

Apply now and start selling something that truly stands out and get paid while learning how.

About the job Outbound Sales

Elite Staffing Network is looking for 8 outbound sales reps to generate leads for C and J Storm Repair in Garner, NC.

You will be responsible for making outbound calls to potential customers, building relationships, and closing sales. This position will work closely with Sales to ensure accurate and effective quality of sales leads. ***BONUS OPPORTUNITY***

Functions *Make outgoing calls to potential customers to schedule high quality leads. *Serve as professional representative when dealing with customer communications: via phone, email, etc.

* Document calls per company policy and procedure. * Follow up with potential customers in a timely manner if necessary. * Maintain regular attendance and arrive at work on time ready for the day. *Performs other duties as assigned.

Hourly Rate $13.50+ ***BONUS OPPORTUNITY** *

Hours 10:00AM-6:00PM Mon-Fri.

Education: Highschool diploma minimum

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We’re seeking Outbound Sales Agents to join our dynamic team and support a variety of exciting projects for some of the world’s most well-known brands. In this role, you’ll make outbound calls to prospective customers, promote products and services, and deliver exceptional customer experiences.

If you’re a persuasive communicator with a positive attitude and a passion for sales, this is your chance to grow with a company that invests in your success. Our industry leading training program ensures you’ll have the tools and support to thrive.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?

This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

• Make outbound calls to potential and existing customers

• Promote and upsell products and services based on customer needs

• Provide accurate information and resolve customer inquiries

• Use internal systems to manage accounts and process transactions

• Research and resolve issues in collaboration with other departments

• Follow scripts, policies, and procedures to ensure consistency and compliance

• Maintain accurate records and protect customer data

• Escalate complex issues to supervisors or appropriate teams

• Stay current with training, updates, and system changes

• Meet attendance and performance expectations

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

• Must be 18 years or older

• High school diploma or equivalent

• Strong verbal and written communication skills

• Ability to type 20+ words per minute

• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Familiarity with Windows operating systems

• Dependable and punctual with a strong work ethic

• Excellent problem-solving and conflict resolution skills

• Customer-focused, empathetic, and solution-oriented

• Ability to multitask and manage time effectively

• Comfortable in a fast-paced, evolving environment

• Team player with strong interpersonal skills

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off:Earn PTO and paid holidays to take the time you need.

• Incentives & Rewards:Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!

• Health Benefits:Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

• Retirement Savings:Secure your future with retirement savings programs, where available.

• Disability Insurance:Short-term disability coverage is available to help protect you during unexpected challenges.

• Life Insurance:Access life insurance options to safeguard your loved ones.

• Supplemental Insurance:Accident and critical illness insurance.

• Career Growth:With a focus on internal promotions, employees enjoy significant advancement opportunities.

• Paid Training:Learn new skills while earning a paycheck.

• Fun, Engaging Work Environment:Enjoy a team-oriented culture that fosters collaboration and engagement.

• Casual Dress Code:Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.

• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

.

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

ID2025-49099

Updated Date7/17/2025

DepartmentB2C Sales Representative Positions

ScheduleMultiple Options

BonusYes

EducationHigh School Diploma/GED

Min. Years Experience0

Company/BrandMCI

Location : LocationUS-GA-Pembroke

Career LevelEntry-Level

Employment TypeFull-Time

Reports ToSupervisor

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We’re seeking Outbound Sales Agents to join our dynamic team and support a variety of exciting projects for some of the world’s most well-known brands. In this role, you’ll make outbound calls to prospective customers, promote products and services, and deliver exceptional customer experiences.

If you’re a persuasive communicator with a positive attitude and a passion for sales, this is your chance to grow with a company that invests in your success. Our industry leading training program ensures you’ll have the tools and support to thrive.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?

This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

• Make outbound calls to potential and existing customers

• Promote and upsell products and services based on customer needs

• Provide accurate information and resolve customer inquiries

• Use internal systems to manage accounts and process transactions

• Research and resolve issues in collaboration with other departments

• Follow scripts, policies, and procedures to ensure consistency and compliance

• Maintain accurate records and protect customer data

• Escalate complex issues to supervisors or appropriate teams

• Stay current with training, updates, and system changes

• Meet attendance and performance expectations

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

• Must be 18 years or older

• High school diploma or equivalent

• Strong verbal and written communication skills

• Ability to type 20+ words per minute

• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Familiarity with Windows operating systems

• Dependable and punctual with a strong work ethic

• Excellent problem-solving and conflict resolution skills

• Customer-focused, empathetic, and solution-oriented

• Ability to multitask and manage time effectively

• Comfortable in a fast-paced, evolving environment

• Team player with strong interpersonal skills

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off:Earn PTO and paid holidays to take the time you need.

• Incentives & Rewards:Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!

• Health Benefits:Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

• Retirement Savings:Secure your future with retirement savings programs, where available.

• Disability Insurance:Short-term disability coverage is available to help protect you during unexpected challenges.

• Life Insurance:Access life insurance options to safeguard your loved ones.

• Supplemental Insurance:Accident and critical illness insurance.

• Career Growth:With a focus on internal promotions, employees enjoy significant advancement opportunities.

• Paid Training:Learn new skills while earning a paycheck.

• Fun, Engaging Work Environment:Enjoy a team-oriented culture that fosters collaboration and engagement.

• Casual Dress Code:Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.

• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

.

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

ID2025-49098

Updated Date7/17/2025

DepartmentB2C Sales Representative Positions

ScheduleMultiple Options

BonusYes

EducationHigh School Diploma/GED

Min. Years Experience0

Company/BrandMCI

Location : LocationUS-GA-Hinesville

Career LevelEntry-Level

Employment TypeFull-Time

Reports ToSupervisor