248 Upwork jobs in the United States

Director, Product Design - Online Jobs

94039 Mountainview, California LinkedIn

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Job Description

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
Join us to transform the way the world works.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.
LinkedIn's vision is to create economic opportunity for every member of the global workforce. Our global Product Design team advances this vision through quality, inclusive design. We're passionate about designing an equal, fair, and accessible platform that's modern, engaging, and responsible.
Why lead a Product Design team at LinkedIn?
+ Work and learn with passionate, talented, and supportive people
+ Get the resources you need to grow and retain top talent
+ Design products with a meaningful impact on the global workforce
+ We value compassion, inclusivity, and trust, the foundations of a well-supported team
+ A trusting, open environment helps us do our best work - and we have fun together!
Reporting to our Head of Product Design for LinkedIn Talent Solutions, you will lead our Jobs product design team, working collaboratively with leadership across the organization to establish a clear vision and strategy for the future of our Online Jobs products and Jobs Trust charters. You will be guiding the team in creating the future of AI-assisted hiring to create a simple, valuable, and trustworthy product suite. This role sits at the center of our Talent Marketplace, helping a member get hired every 8 seconds on our platform.
You're an expert in systems thinking, relationship building, storytelling and collaborating across teams to create cohesive experiences. You're detail oriented with a strong visual eye and high bar for craft. You are invested in coaching, supporting designers in their career goals, and creating a high a performing team environment. You can call on a full range of organizational and interpersonal skills to help your team operate at their highest and most effective level.
How can we help organizations across industries find the right talent with speed and simplicity? What are creative ways we can leverage AI to help hirers get the job done? How do we ensure our 1B+ members have a trusted experience job seeking on LinkedIn? How do we balance the marketplace, increase transparency, and drive more equitable hiring outcomes? If these questions spark your interest, we'd love to see your application.
Learn more about our design community at design.linkedin.com .
#LinkedInDesign
**Responsibilities**
+ Lead Design vision and strategy for our Online Jobs products (from posting to candidate review across consumer/self-serve) and Jobs Trust (creating a safe job-seeking experience, free from fraud)
+ Manage a high-performing team consisting of a design lead and individual contributors with compassion; Attract, retain, develop, and manage individuals to reach their highest potential
+ Set expectations and maintain high standards of quality of the work; inspire excellence and collaboration
+ Establish trust and build confidence with cross-functional partners and executive leadership (e.g., Design, UXR, Product, Engineering, and Marketing); collaborate cross-functionally and across teams
+ Improve operational excellence, prioritizing work and resources across product teams to maximize impact on the business and the user experience
+ Co-create the future of LinkedIn by designing best-in-class products and leading world-class teams
+ Act as a mentor, leader, and coach across LinkedIn Talent Solutions and the Design team overall, be an ambassador within and outside of LinkedIn to build our global Design brand
**Basic Qualifications**
+ 10+ years of combined hands-on experience through practice and management of Product Design in the business context
+ Bachelor's degree in a Technology or Design related field, or equivalent experience
+ Experience designing products across platforms and devices
+ Experience managing product design managers
+ Experience in associated practices, including content design, user experience research, motion, and accessibility standards
**Preferred Qualifications**
+ Experience and understanding of how to design AI products at scale
+ Ability to influence multiple product areas while being able to drive a strategy and vision across an organization that helps shape the future of the business
+ Ability to deliver design solutions that grow the business area and create new value for members/customers
+ Ability to develop teams of designers to become the next generation of key contributors - promoting sharing work openly and welcoming feedback 
+ Strong ability to solve unstructured problems that have many dependencies and lengthy timelines; Seeks out ambiguity and transforms it into effective, actionable plans with cross-functional partners 
+ Great communicator and compelling storyteller
**Suggested Skills**
+ Consumer product design
+ Enterprise product design
+ AI product design
+ Managing high-performing teams
+ Strategic influence and impact
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $211,000 to $342,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit Opportunity Statement**
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
+ Documents in alternate formats or read aloud to you
+ Having interviews in an accessible location
+ Being accompanied by a service dog
+ Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
**San Francisco Fair Chance Ordinance **
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
**Pay Transparency Policy Statement **
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: Data Privacy Notice for Job Candidates **
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants:
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Flexible Online Teaching Jobs Available at StayHome Learning

Premium Job
Remote stayhome learning

Posted 15 days ago

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Job Description

Full time Permanent

Dear Educators,

StayHome Learning is seeking passionate and qualified teachers to provide online lessons for students across various subjects. We work with clients who are looking for dedicated educators to support their learning goals from the comfort of their homes.

Requirements:

Expertise in any academic subject (Math, Science, English, French,Spanish,Social Studies, Music, Violin, Piano, Guitar etc.)

Prior teaching or tutoring experience is a plus

Reliable internet connection and ability to conduct online classes

Strong communication and organizational skills

Responsibilities:

Conduct engaging online lessons for students across various subjects.

Develop and deliver lesson plans tailored to individual student needs.

Monitor and assess student progress, providing constructive feedback.

Communicate effectively with students and parents/guardians when required.

Maintain professionalism and a positive learning environment during all online sessions


Benefits:

Flexible working hours

Teach from home

Competitive compensation

If you are enthusiastic about teaching and guiding students to succeed, we would love to hear from you!

How to Apply:
Send your CV, subject expertise, and a brief introduction HERE NOW

Join us in delivering quality education from anywhere!

Warm regards,
StayHome Learning Team

Company Details

Dear Educators, StayHome Learning is seeking passionate and qualified teachers to provide online lessons for students across various subjects. We work with clients who are looking for dedicated educators to support their learning goals from the comfort of their homes. Requirements: Expertise in any academic subject (Math, Science, English, French,Spanish,Social Studies, Music, Violin, Piano, Guitar etc.) Prior teaching or tutoring experience is a plus Reliable internet connection and ability to conduct online classes Strong communication and organizational skills Benefits: Flexible working hours Teach from home Competitive compensation If you are enthusiastic about teaching and guiding students to succeed, we would love to hear from you! How to Apply: Send your CV, subject expertise, and a brief introduction HERE NOW Join us in delivering quality education from anywhere! Warm regards, StayHome Learning Team
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Sales Representative Remote Work

46201 Indianapolis, Indiana $50000 - $60000 annum Spade recruiting

Posted 503 days ago

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Job Description

Permanent

If you are hard-working, motivated, and a team player then we may have a position for you!



We work closely with members of over 45,000 unions and associations such as Teachers, Firefighters, Veterans and Nurses for over 60 years as the #1 provider for supplemental benefits. As workers nationwide know that their benefits through their jobs greatly reduce or completely expire when they leave or retire from their jobs, our focus is to educate the working-class individuals that request our benefits through their local unions and organizations. Servicing them with a clear and concise explanation on the benefits that they are entitled to along with the options they qualify to receive.



Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional and personal dreams! And, in 2020, we transitioned to 100% virtual. Our people work from the comfort and safety of their homes, or from anywhere for that matter!



Responsibilities:


Distributes all benefit enrollment materials and determines eligibility
Calling and receiving calls from clients
Scheduling appointments with clients who request our benefits
Presenting and explaining insurance products and benefits packages over virtual video calls
Completing applications for insurance products
Attending ongoing, optional training sessions to improve throughout your career
Completing tasks that an underwriter requires to get the client approved for their coverage
We believe in being leaders, not managers. Showing people how to be successful, not just telling people what to do.


Requirements:


Excellent communication and interpersonal skills
Strong organizational and time management skills
Ability to work independently and as part of a team
High-speed internet and a dedicated workspace
Positive attitude, hard working, & Coachable

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Benefits Representative Remote Work

98101 Seattle, Washington $50000 - $60000 annum Spade recruiting

Posted 503 days ago

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Job Description

Permanent

If you are a hard-working, motivated and a team player then we have a position for you!



Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional and personal dreams. At last, we now have the ability to work from home virtually so we can hire candidates and service customers from all over the country



Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development.



What we offer


Weekly advances and bonuses
Long-term career progression
Flexible work hours
Remote work from home option
Residual Income
Full health benefits
Hands-on 1-on-1 training
Full Benefits


Minimum qualifications


Strong communication skills
Time management skills
18+ years of age
Must pass a background check
High school diploma (higher education preferred but not required)
Customer service and/or retail experience preferred but not required



Inbound and outbound calling
Scheduling appointments with clients who request our benefits
Presenting and explaining insurance products and benefits packages over Zoom video call
Completing applications for insurance products
Report daily numbers
Attend optional training classes
Completing tasks that an underwriter requires to get the client approved for the coverage

Apply Now

Benefits Representative Remote Work

04101 Portland, Maine $50000 - $60000 annum Spade recruiting

Posted 503 days ago

Job Viewed

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Job Description

Permanent

If you are a hard-working, motivated and a team player then we have a position for you!



Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional and personal dreams. At last, we now have the ability to work from home virtually so we can hire candidates and service customers from all over the country



Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development.



What we offer


Weekly advances and bonuses
Long-term career progression
Flexible work hours
Remote work from home option
Residual Income
Full health benefits
Hands-on 1-on-1 training
Full Benefits


Minimum qualifications


Strong communication skills
Time management skills
18+ years of age
Must pass a background check
High school diploma (higher education preferred but not required)
Customer service and/or retail experience preferred but not required



Inbound and outbound calling
Scheduling appointments with clients who request our benefits
Presenting and explaining insurance products and benefits packages over Zoom video call
Completing applications for insurance products
Report daily numbers
Attend optional training classes
Completing tasks that an underwriter requires to get the client approved for the coverage

Apply Now

Corporate Advertising Sales- Remote Work

New
Philadelphia, Mississippi Guide Book Publishing

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Job Description

Job Description

Job Description

Summary: Guide Book Publishing, founded in 1991, is an industry leader in publications serving the communication needs of non-profit organizations. We publish direct-mail advertising for 600 micro-communities (3-5 mile radius) in 24 states through community guides & directories. Our Corporate Advertising Account Executive position is designed for strongly self-motivated and strategic thinking individuals with experience in selling to corporations.

Your job is to focus on selling advertisements into every book in a metro area, or across the country, to large corporations and companies looking to expand their local advertising reach. We are looking for someone driven to observe how to best help that community’s businesses expand their customer opportunities through direct-mail advertising in our products.

As this is a remote full-time position, staying organized and focused, are a priority. This position is 70% phone calls, emails, and video meetings; 20% researching potential customers; and the remaining 10% completing contracts. Basic computer skills of excel, scanning, emails, etc. is a must in this position.

Local contacts open the opportunity to make in-person visits to companies.

Duties & Responsibilities:

  • Generates and develops new business to meet the specified production goals.
  • Understands and communicates information regarding company services to new clients.
  • Responds to all inquiries and requests in a timely and professional manner by functioning as liaison between client companies and operations staff.
  • Completes contracts for business advertising. Ensures that all required client paperwork is complete, accurate, and submitted on time.
  • Maintains and nurtures existing large client relationships.
  • Performs other related duties as assigned by management.

Compensation Program:

  • Base Salary and Commission Program
    1. Payroll is based on Cash In from Sales (with a small base salary useful while ads are entering your sales funnel).
  • Health & Life Insurance
  • 401k Program with Company Match

Qualifications:

  • High school diploma or equivalent, one to two years of experience, or equivalent combination of education and experience.
  • Ability to work independently as a self-starter and proactive person with the ability to make timely and sound decisions.
  • Strong organizational skills; ability to manage priorities and workflow with excellent written and verbal communication skills.
  • Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization.
  • Ability to calculate figures and amounts such as discounts, commissions, and percentages on advertising contracts and business correspondence.
  • Commitment to excellence and high standards; proficient on email, spreadsheet, and PDF documents.

Competencies:

  • Customer Service—Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
  • Oral Communication—Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Written Communication—Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
  • Organizational Support—Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values.
  • Planning/Organizing —Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules their tasks; develops realistic action plans.

Physical Demands and Work Environment:

  • Requires Valid Driver’s License and Auto Insurance
  • Frequently required to sit and utilize a keyboard and phone.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Senior Product Manager, Remote Work Solutions

27703 Durham, North Carolina $165000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client is seeking an experienced and visionary Senior Product Manager to lead the development and strategy of our groundbreaking remote work solutions. This is a fully remote position, allowing you to work from anywhere within the US. You will be instrumental in defining the future of collaboration and productivity for distributed teams. The ideal candidate will have a deep understanding of the challenges and opportunities associated with remote work, a passion for building intuitive and powerful software, and a proven ability to translate market needs into successful product roadmaps. You will work closely with engineering, design, marketing, and sales teams to deliver exceptional user experiences that enhance communication, streamline workflows, and foster a strong sense of connection among remote employees. Your responsibilities will include conducting market research, defining product requirements, prioritizing features, and managing the entire product lifecycle. This role demands strong leadership skills, excellent communication abilities, and a data-driven approach to decision-making. You should be adept at stakeholder management, comfortable presenting to senior leadership, and passionate about the evolving landscape of work. We are looking for someone who can think strategically, execute tactically, and inspire cross-functional teams to achieve ambitious goals. Your contributions will directly impact how organizations embrace and excel in a remote-first world. Key responsibilities include:
  • Defining and championing the product vision and strategy for remote work solutions.
  • Conducting in-depth market analysis, competitor research, and customer interviews to identify unmet needs and opportunities.
  • Developing detailed product roadmaps, user stories, and requirements for new features and enhancements.
  • Collaborating closely with engineering and design teams throughout the product development lifecycle, from ideation to launch and iteration.
  • Prioritizing backlog items based on business value, customer impact, and technical feasibility.
  • Working with marketing and sales to develop go-to-market strategies and product positioning.
  • Analyzing product performance metrics and user feedback to drive continuous improvement.
  • Mentoring junior product managers and fostering a culture of product excellence.
  • Acting as a subject matter expert on remote work trends and technologies.
Required Qualifications:
  • Bachelor's degree in Computer Science, Engineering, Business, or a related field; MBA or advanced degree preferred.
  • Minimum of 5 years of experience in product management, with a focus on SaaS or B2B software.
  • Demonstrated success in launching and scaling successful digital products.
  • Strong understanding of agile development methodologies.
  • Excellent analytical, problem-solving, and strategic thinking skills.
  • Exceptional communication, presentation, and interpersonal skills.
  • Proven ability to influence cross-functional teams without direct authority.
  • Experience with collaboration tools and remote work technologies is a significant plus.
This is a unique opportunity to shape the future of work from anywhere. Join our client's team and make a lasting impact.
Apply Now
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Senior Claims Adjuster - Remote Work Expertise

27701 Durham, North Carolina $75000 Annually WhatJobs

Posted 24 days ago

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Job Description

full-time
Our client is a leading insurance provider seeking a highly skilled and experienced Senior Claims Adjuster to join their fully remote team. In this crucial role, you will manage complex insurance claims from initial investigation through to settlement, ensuring compliance with all regulations and company policies. This position demands exceptional analytical skills, meticulous attention to detail, and a deep understanding of insurance principles. As a remote-first employee, you will leverage advanced communication technologies to connect with policyholders, witnesses, and other stakeholders.

Key Responsibilities:
  • Investigate, evaluate, and negotiate assigned insurance claims, determining coverage and liability.
  • Conduct thorough reviews of policy documents, loss reports, and supporting evidence.
  • Communicate effectively with policyholders to gather necessary information, explain coverage, and provide claim updates.
  • Interview claimants, witnesses, and other parties to obtain relevant facts.
  • Assess damages and calculate settlement amounts based on investigation findings and policy terms.
  • Manage claim files with accuracy and completeness, documenting all actions and decisions.
  • Work closely with legal counsel on litigated claims, providing necessary information and support.
  • Stay abreast of relevant laws, regulations, and industry best practices.
  • Utilize claims management software and other digital tools to efficiently process claims.
  • Negotiate settlements with claimants and their representatives.
  • Provide guidance and mentorship to junior adjusters.
  • Participate in virtual team meetings and collaborative discussions to share insights and best practices.
  • Maintain high standards of customer service throughout the claims process.
  • Uphold ethical standards and ensure fair and prompt claim resolution.
  • Contribute to the continuous improvement of claims handling processes.

Qualifications:
  • Bachelor's degree in Business Administration, Finance, or a related field, or equivalent work experience.
  • Proven experience as a Claims Adjuster, with a minimum of 5 years handling complex claims.
  • Possession of relevant state adjusters licenses.
  • In-depth knowledge of insurance policies, claims procedures, and legal/regulatory requirements.
  • Exceptional analytical, investigative, and negotiation skills.
  • Strong written and verbal communication skills, with the ability to articulate complex information clearly.
  • Proficiency in using claims management software and Microsoft Office Suite.
  • Ability to work independently, manage a caseload effectively, and meet deadlines in a remote environment.
  • Demonstrated ability to maintain professionalism and empathy when dealing with distressed policyholders.
  • Strong problem-solving capabilities and decision-making skills.
  • Experience with virtual collaboration tools (e.g., Zoom, Microsoft Teams).
  • A dedicated home office setup with reliable high-speed internet access is required.
This is a fully remote opportunity, allowing you to contribute your expertise from anywhere within the US. Join our innovative team and play a vital role in delivering exceptional service to our policyholders.
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Senior Product Manager - Remote Work Solutions

76001 Fort Worth, Texas $140000 Annually WhatJobs

Posted 25 days ago

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Job Description

full-time
Our client is a globally recognized leader in technology solutions and is seeking an exceptional Senior Product Manager to spearhead the development and strategy of their innovative remote work solutions suite. This is a fully remote position, offering the opportunity to work from anywhere within the US. You will be at the forefront of shaping the future of distributed workforces, defining product vision, strategy, and roadmaps for a suite of tools designed to enhance collaboration, productivity, and employee engagement in a remote-first environment. The ideal candidate will have a proven track record of successfully launching and scaling complex software products, with a deep understanding of user needs and market dynamics in the SaaS space. Responsibilities include conducting market research, competitive analysis, and customer interviews to identify unmet needs and market opportunities. You will translate these insights into detailed product requirements, user stories, and specifications for engineering teams. Close collaboration with engineering, design, marketing, sales, and customer success teams is paramount to ensure successful product development, launch, and ongoing iteration. This role requires strategic thinking, excellent communication skills, and the ability to influence cross-functional teams without direct authority. You will define and track key product metrics (KPIs), making data-driven decisions to optimize product performance and user experience. Experience with agile development methodologies and product lifecycle management is essential. The Senior Product Manager will be responsible for owning the product backlog, prioritizing features based on business value and strategic impact, and managing the product roadmap. Experience in areas such as communication platforms, collaboration tools, project management software, or employee engagement solutions is highly desirable. We are looking for a visionary product leader who is passionate about building impactful products that empower teams to thrive in a remote work setting. This is a unique opportunity to join a forward-thinking company and play a pivotal role in defining the next generation of remote work technology. The fully remote nature of this position requires exceptional self-discipline, proactive communication, and a commitment to maintaining strong team connections across virtual distances.

Responsibilities:
  • Define product vision, strategy, and roadmap for remote work solutions.
  • Conduct market research, competitive analysis, and user research.
  • Translate user needs and business requirements into detailed product specifications.
  • Collaborate closely with engineering, design, marketing, and sales teams.
  • Own the product backlog and prioritize features for development.
  • Define and track key product metrics and KPIs.
  • Launch new products and features, driving adoption and success.
  • Iterate on existing products based on user feedback and market trends.
  • Communicate product strategy and updates to stakeholders at all levels.
  • Stay abreast of emerging technologies and trends in remote collaboration and productivity.
Apply Now

FSQA Specialist (Hybrid: Onsite and Remote Work)

60018 Des Plaines, Illinois US Foods

Posted today

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ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE ( Our Community of Food People!
This position will participate in the development and implementation of various food safety and quality policies and procedures to ensure compliance with regulatory, legal, customer and brand requirements. The role will provide technical support for food safety, quality and regulatory compliance to all company facilities, including distribution centers and production facilities, participate in strategic projects supporting the Company's commitment to continuous improvement in the areas of food safety, quality and regulatory compliance, and provide support on a variety of food safety, quality and regulatory issues that arise from the day-to-day operations of a national food distribution and production business.
**This position has been segmented as Hybrid meaning there is a combination of three onsite days per week and the rest remote.**
**Responsibilities:**
+ Support all aspects of product recalls and market withdrawals and other recovery processes (collectively "Recalls") for the enterprise, including communicating with business teams, suppliers and customers to obtain key product information; communicating Recall instructions to distribution centers, production facilities, retail locations, and customers; managing Recall service providers; monitoring and tracking all product recovery events; oversight of cost recovery efforts; provide regular reports and communications on product recoveries; serve as a point of contact for questions and problem-solving.
+ Assist with maintaining databases and systems required for Recall notification and tracking process.
+ Interact with government officials as needed with respect to Recalls.
+ Complete all annual mock Recalls as needed.
+ Complete customer requests regarding product safety and quality issues, including managing the shared mailbox for incoming requests, researching the request to identify responsive information and documents, prepare appropriate response to requesting party, and maintaining the request database to help ensure consistent responses and continuous improvement.
+ Manage customer complaints regarding product safety and quality issues, including managing the complaint intake process, coordinating investigations with suppliers, government agencies and other suppliers, interacting with outside testing labs, customers, insurance companies, and other third parties as needed, drafting and/or revising investigation reports, preparing responses for customers and other third parties, and maintaining the complaint database to help ensure consistent handling and continuous improvement.
+ Assist with interpreting and analyzing customer request and complaint processes and data to identify trends to communicate to the business teams to support supplier performance and continuous improvement initiatives.
+ Perform Product Quality Evaluations (PQEs) by coordinating and physically setting up evaluations, measuring product attributes (e.g., weight, dimensions, appearance, preparation), accurately collecting and documenting data, and summarizing findings for vendors and internal stakeholders.
+ Create and maintain reports regarding compliance with company's food safety and quality policies and procedures and related regulatory requirements.
+ Provide support for other food safety, quality and regulatory programs and initiatives.
+ Other duties as assigned by manager.
**Relationships:**
+ **Internal:** Close collaboration with US Foods' food safety and quality functions, Supply Chain, Operations, Merchandising, Sales, Category Management, Internal Audit, Compliance, Inventory Control, Production, Retail and Legal.
+ **External:** Government agencies, food safety auditors, GFSI standards bodies, manufacturers, vendors, customers, consultants, testing labs, certification bodies and third-party stakeholders.
**Minimum Qualifications:**
+ Minimum 2 years of experience in manufacturing and/or food safety/quality knowledge.
+ Intermediate proficiency in Office 365, MS Word, Excel, Outlook and PowerPoint is required.
+ Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
+ Strong organizational skills, detail-oriented, focuses on specific details but maintains perspective based on the organization's overall needs.
+ Excellent organizational skills and ability to prioritize.
+ Works well under pressure, handles high stress situations and manages expedited timelines.
+ Strong leadership skills and ability to drive process improvement.
+ Strong written and verbal communication skills.
+ Strong interpersonal skills, including the ability to relate and positively influence at all organizational levels.
+ Positive attitude and exhibit honest and ethical behavior.
+ Ability to be on call after hours as needed for urgent Recall issues.
**Education:**
+ Bachelor's degree in engineering, science, business or similar required.
**Certifications/Training:**
+ HACCP and Preventive Controls certifications/training preferred.
**Preferred Qualifications:**
+ Proficient in Microsoft Office suite.
+ Demonstrated knowledge with FDA, including the new Food Safety Modernization Act & USDA regulatory requirements and food safety systems.
+ Working knowledge of HACCP, PCQI, SOPs, GMPs & Product Specifications.
+ Prior experience managing product recalls and/or demonstrated understanding of product safety, quality and regulatory matters are a plus.
+ A proactive, positive, energetic and enthusiastic approach to all tasks.
+ Minimal domestic travel expected.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between
$55,000 - $0,000
***EOE - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/** **Age/Genetic Information** **/Protected Veteran/Disability Status***
Puede ver este sitio de empleo y aplicación en español utilizando la configuración de su navegador o teléfono móvil. Haga clic a continuación para obtener más información.
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Androide ( Foods is one of America's great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion n annual revenue. Visit to learn more.
US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here ( **.**
US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.
EEO is the Law poster is available here ( .
EEO is the Law poster supplement is available here ( .
Pay Transparency policy statement is available here ( .
US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at . You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.
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