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About the Company:

World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone.

About the Company:

World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone.

This role is with Tools for Humanity in our San Francisco office

You will own, transform, and manage all things web-related for the World, Tools for Humanity, and World Foundation brands. You will own website strategy, content, copywriting, search engine optimization (SEO), design, build, maintenance, and improvement. You have strong left and right brain skills that enable you to work with designers on user experience to developers and data scientists to communicate and understand technical requirements. You will work closely within the global marketing team to ensure all website products contribute to and align with the overall brand and deliver a user-centric and approachable experience.

You will partner with diverse internal and external teams (e.g., translations, product, operations, legal, communications, marketing, vendors, etc.), and most importantly, use all your interdisciplinary skills to get things done at a high creative standard.

World has the potential to become a generational brand, with an identity that’s entirely its own.

We’re not just aiming to join the ranks of iconic tech companies; we’re building something the world hasn’t seen before. That’s why we’re looking for someone who not only brings deep experience but is excited to help invent a new kind of design practice—without a blueprint. Someone ready to shape what a brand like this can become.

In this role, you will:

• Strategize, design, and manage several website projects at once for constantly evolving, high-traffic websites in close collaboration with cross-functional teams
• Create strategic and systemic website roadmaps, and take extreme ownership in the execution and project management including coordinating across content, copy, translations, UI/UX, data, development, etc.
• Lead and execute website content strategy, wireframing, and copywriting
• Lead global SEO efforts (notably growth hacking and website health improvements), providing strategic direction to our agency, overseeing technical and on/off-page implementations with developers, and consistently communicating progress and insights to stakeholders
• Work with cross-functional leadership to be proactive in understanding website,whitepaper, legal, and creative needs
• Working directly with a team of external and internal website design, development, and other creative partners for fast-turnaround website content
• Use your skills in UI/UX or service design to build user friendly, approachable, and educational web experiences that help users understand and learn more about the project
• Build reports to track, analyze, and share website performance against OKRs using Google Analytics, Ahrefs, Google Search Console and other website performance tools
• Work with regional marketing teams to understand local website needs and helping to drive or support local web initiatives (e.g., bespoke landing pages for new country launch)
• Occasionally project manage non-website, technically-oriented content projects (e.g., app copywriting, app reskinning)
• Be a self-starter, ready to do whatever it takes to deliver projects on time and at a high creative standard; we are a small team and enjoy flexing our skillsets to help each other
• Finding solutions and options for getting ideas made - from finding the right partner, to figuring out the best internal process to get things done fast
• Use your creative eye to help ensure all web content is aligned with brand and marketing strategy often before being reviewed by leadership
• 5% travel to the field (anywhere in the world) to understand on the ground operations and user needs
  
  

About you:

• 5-7+ years of experience in website management, content strategy, or UI/UX design and development, or a comparable role
• 3-5+ years experience with Google Analytics, Google Search Console, Ahrefs, Looker Studio and other web performance measurement tools
• 3-5+ years experience with Search Engine Optimization
• 3-5+ years experience in content strategy and copywriting
• Highly organized and able to strategically prioritize multiple workstreams at once
• Outstanding communication and collaboration skills, experience with C-Suite and Founder stakeholders
• Interdisciplinary and adaptable; quick to pivot in a rapidly changing environment
• Radical end-to-end ownership and resourcefulness
• Practically oriented and “getting-the-job-done” mindset
• Any of the following are a bonus: web front-end or back-end coding, search engine marketing, video production, graphic design, knowledge of the Web3/cryptocurrency industry
  
  

We are a fast-paced start up with extremely high ambitions. We are also fun and making a genuine impact on the world.

Pay transparency statement (for CA and NY based roles):

The reasonably estimated salary for this role at TFH ranges from $130,000 - $65,000 , plus a competitive long term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more!

By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Project Management and Information Technology
• Industries Technology, Information and Internet

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Technology Consultant- Relocate to Saudi Arabia

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About Sia

Sia is a next-, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.

About Sia Experience-Marketing Advisory

Sia Experience is the end-to-end marketing and customer experience arm of Sia. Agile and collaborative, our Marketing Advisory Business Line is recognized for delivering high-impact, growth-focused solutions by blending marketing, CX, creative, AI, and deep industry expertise.

As strategic partners, The Marketing Advisory team empowers clients across technology, luxury, consumer goods, finance, energy, and more to scale operational excellence and drive brand-led growth through AI- and data-driven strategies. Our teams lead full-funnel marketing transformations—from strategy and go-to-market execution to experience design, performance measurement, and sustainable impact.

It’s an exciting time to join us. SiaX has long been the agency behind some of the world’s biggest brands—now we’re expanding, becoming one of the most recognizable names for companies that demand bold, business-driving creative. We’re shaping SiaX into the go-to agency of the future. This is your chance to be part of that growth, working alongside top-tier creatives, consultants and agency leaders to continuously evolve what a modern, full-service agency can be. Opportunities like this don’t come around often—if you want in on the next level, this is it.

About the Role

At SiaXperience, Project Managers lead the planning and execution of complex digital initiatives for large-scale clients, ensuring enhancements, integrations, and new builds progress smoothly through each phase of the development lifecycle. This role is focused on digital products including websites and web applications, requiring a strong grasp of technical workflows, stakeholder alignment, budget management, and end-to-end delivery. You’ll be the central coordinator across product, engineering, design, QA, and client teams—driving clarity, managing dependencies, and ensuring milestones are met on time and within scope.

Your Impact

• Web Platform Orchestrator: You’ll manage the full lifecycle of web-based platforms—not only launches, but also the ongoing updates and enhancements they require. You’ll coordinate across designers, developers, QA, and other stakeholders to define who needs to be involved, estimate effort and timelines, and ensure smooth delivery.
• Workflow Manager: About half your time will be spent overseeing and updating a large-scale Airtable tracker for a global tech client. While detail-oriented and process-heavy, this work is critical to maintaining accuracy, visibility, and trust in the platform’s operations.
• Connector Across Teams: You’ll bridge communication between clients and internal teams, translating requirements into clear deliverables, reporting back on progress, and keeping stakeholders aligned.
• Risk Anticipator: You’ll proactively identify dependencies, risks, and blockers—resolving issues or escalating early to keep web initiatives on track.
• Process Driver: You’ll bring structure and repeatable practices to technical workflows, improving predictability and velocity while keeping quality high.
• Trusted Partner: You’ll be a steady, client-facing presence, known for strong documentation, clear updates, and consistent follow-through.

What Success Looks Like

• Smooth Delivery: Web products and enhancements move efficiently through all phases with minimal blockers and clean handoffs across functions.
• Flawless Launches : Sites and applications go live on time, with quality assured and technical requirements fully met.
• Client Confidence : Clients view you as a trusted advisor who can translate complex technical roadmaps into clear action plans and deliverables.
• Team Alignment : Internal and external teams stay on track because you keep priorities, timelines, and responsibilities clear and moving forward.
• Operational Maturity : Your project management practices improve team efficiency, reduce risk, and create predictable outcomes across multiple accounts.

Qualifications

• 5+ years of project management experience, ideally in an agency, firm or product development environment.
• Proven success managing large-scale website or web application projects from kickoff through deployment.
• Strong understanding of web development lifecycles, including discovery, UX/UI design, engineering, QA/testing, and launch.
• Ability to interpret and manage requirements across technical teams; familiarity with tech stacks and integration flows a plus.
• Excellent organizational and communication skills, with client-facing experience.
• Skilled in project management tools (Airtable, Kantata, Jira, Asana, or similar).
• Proactive, solution-oriented mindset with the ability to anticipate and resolve technical and workflow challenges.
• Bachelors Degree required

Additional Information Compensation & Benefits

We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia.

Competitive Compensation

• Annual base salary starting at $115,000-$130,000 commensurate with experience and qualifications

• Annual performance based discretionary bonus

Robust Health Coverage

• 3 Medical plans

• Dental and Vision

• Life, AD&D and other voluntary insurance

Tax-Advantaged Accounts

• 401K retirement plan

• 4% matching and 100% vested upon enrollment

• Health Savings Account (HSA)

• Flexible Spending Account (FSA)

• Health, Dependent Care, Commuter

Family Friendly Benefits

• 100% paid parental leave for all new parents with eligible tenure

• Building Healthy Families program if enrolled through Medical plan

Time Off to Recharge

• Generous Paid Time Off (PTO) policy

• 9 company holidays plus 1 floating holiday

Extras that Make Life Easier

• College savings and student loan repayment assistance

• Monthly cell phone stipend

• Access to wellness programs at no cost if enrolled through Medical plan, including:

  • Gym membership reimbursement

  • LiveHealth Online virtual care

  • Personalized support from a Well-being Coach

• Employee Assistance Program at no cost

  • Free confidential counseling and emotional support services

  • On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)

Equity, & Belonging

At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging . We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.

Sia is an equal opportunity employer . All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Office Workplace Guidelines

Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location.

Work Authorization & Sponsorship

At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).

#J-18808-Ljbffr

Job DescriptionJob DescriptionCompany Description

About Sia 

Sia is a next-, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. 

About Sia Experience-Marketing Advisory  

Sia Experience is the end-to-end marketing and customer experience arm of Sia. Agile and collaborative, our Marketing AdvisoryBusiness Line is recognized for delivering high-impact, growth-focused solutions by blending marketing, CX, creative, AI, and deep industry expertise. 

As strategic partners, The Marketing Advisory team empowers clients across technology, luxury, consumer goods, finance, energy, and more to scale operational excellence and drive brand-led growth through AI- and data-driven strategies. Our teams lead full-funnel marketing transformations—from strategy and go-to-market execution to experience design, performance measurement, and sustainable impact. 

It’s an exciting time to join us. SiaX has long been the agency behind some of the world’s biggest brands—now we’re expanding, becoming one of the most recognizable names for companies that demand bold, business-driving creative. We’re shaping SiaX into the go-to agency of the future. This is your chance to be part of that growth, working alongside top-tier creatives, consultants and agency leaders to continuously evolve what a modern, full-service agency can be. Opportunities like this don’t come around often—if you want in on the next level, this is it. 

Job Description

About the Role 
At SiaXperience, Project Managers lead the planning and execution of complex digital initiatives for large-scale clients, ensuring enhancements, integrations, and new builds progress smoothly through each phase of the development lifecycle. This role is focused on digital products including websites and web applications, requiring a strong grasp of technical workflows, stakeholder alignment, budget management, and end-to-end delivery. You’ll be the central coordinator across product, engineering, design, QA, and client teams—driving clarity, managing dependencies, and ensuring milestones are met on time and within scope. 

Your Impact

• Web Platform Orchestrator: You’ll manage the full lifecycle of web-based platforms—not only launches, but also the ongoing updates and enhancements they require. You’ll coordinate across designers, developers, QA, and other stakeholders to define who needs to be involved, estimate effort and timelines, and ensure smooth delivery.
• Workflow Manager: About half your time will be spent overseeing and updating a large-scale Airtable tracker for a global tech client. While detail-oriented and process-heavy, this work is critical to maintaining accuracy, visibility, and trust in the platform’s operations.
• Connector Across Teams: You’ll bridge communication between clients and internal teams, translating requirements into clear deliverables, reporting back on progress, and keeping stakeholders aligned.
• Risk Anticipator: You’ll proactively identify dependencies, risks, and blockers—resolving issues or escalating early to keep web initiatives on track.
• Process Driver: You’ll bring structure and repeatable practices to technical workflows, improving predictability and velocity while keeping quality high.
• Trusted Partner: You’ll be a steady, client-facing presence, known for strong documentation, clear updates, and consistent follow-through.

What Success Looks Like 

• Smooth Delivery: Web products and enhancements move efficiently through all phases with minimal blockers and clean handoffs across functions. 
• Flawless Launches : Sites and applications go live on time, with quality assured and technical requirements fully met. 
• Client Confidence : Clients view you as a trusted advisor who can translate complex technical roadmaps into clear action plans and deliverables. 
• Team Alignment : Internal and external teams stay on track because you keep priorities, timelines, and responsibilities clear and moving forward. 
• Operational Maturity : Your project management practices improve team efficiency, reduce risk, and create predictable outcomes across multiple accounts. 

Qualifications

• 5+ years of project management experience, ideally in an agency, firm or product development environment. 
• Proven success managing large-scale website or web application projects from kickoff through deployment. 
• Strong understanding of web development lifecycles, including discovery, UX/UI design, engineering, QA/testing, and launch. 
• Ability to interpret and manage requirements across technical teams; familiarity with tech stacks and integration flows a plus. 
• Excellent organizational and communication skills, with client-facing experience. 
• Skilled in project management tools (Airtable, Kantata, Jira, Asana, or similar). 
• Proactive, solution-oriented mindset with the ability to anticipate and resolve technical and workflow challenges. 
• Bachelors Degree required 

Additional Information

Compensation & Benefits 

We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia. 

Competitive Compensation 

• Annual base salary starting at $115,000-$130,000 commensurate with experience and qualifications

• Annual performance based discretionary bonus 

Robust Health Coverage 

• 3 Medical plans  

• Dental and Vision  

• Life, AD&D and other voluntary insurance  

Tax-Advantaged Accounts 

• 401K retirement plan 

• 4% matching and 100% vested upon enrollment 

• Health Savings Account (HSA) 

• Flexible Spending Account (FSA)  

• Health, Dependent Care, Commuter 

Family Friendly Benefits  

• 100% paid parental leave for all new parents with eligible tenure 

• Building Healthy Families program if enrolled through Medical plan 

Time Off to Recharge 

• Generous Paid Time Off (PTO) policy 

• 9 company holidays plus 1 floating holiday  

Extras that Make Life Easier 

• College savings and student loan repayment assistance 

• Monthly cell phone stipend 

• Access to wellness programs at no cost if enrolled through Medical plan, including: 

  • Gym membership reimbursement 

  • LiveHealth Online virtual care 

  • Personalized support from a Well-being Coach  

• Employee Assistance Program at no cost 

  • Free confidential counseling and emotional support services  

  • On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)  

, Equity, & Belonging 

At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging . We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.  

Sia is an equal opportunity employer . All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. 

Office Workplace Guidelines  

Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location. 

Work Authorization & Sponsorship  

At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).

Company Description

About Sia

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We're optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.

About Sia Experience-Marketing Advisory

Sia Experience is the end-to-end marketing and customer experience arm of Sia. Agile and collaborative, our Marketing AdvisoryBusiness Line is recognized for delivering high-impact, growth-focused solutions by blending marketing, CX, creative, AI, and deep industry expertise.

As strategic partners, The Marketing Advisory team empowers clients across technology, luxury, consumer goods, finance, energy, and more to scale operational excellence and drive brand-led growth through AI- and data-driven strategies. Our teams lead full-funnel marketing transformations-from strategy and go-to-market execution to experience design, performance measurement, and sustainable impact.

It's an exciting time to join us. SiaX has long been the agency behind some of the world's biggest brands-now we're expanding, becoming one of the most recognizable names for companies that demand bold, business-driving creative. We're shaping SiaX into the go-to agency of the future. This is your chance to be part of that growth, working alongside top-tier creatives, consultants and agency leaders to continuously evolve what a modern, full-service agency can be. Opportunities like this don't come around often-if you want in on the next level, this is it.

Job Description

About the Role
At SiaXperience, Project Managers lead the planning and execution of complex digital initiatives for large-scale clients, ensuring enhancements, integrations, and new builds progress smoothly through each phase of the development lifecycle. This role is focused on digital products including websites and web applications, requiring a strong grasp of technical workflows, stakeholder alignment, budget management, and end-to-end delivery. You'll be the central coordinator across product, engineering, design, QA, and client teams-driving clarity, managing dependencies, and ensuring milestones are met on time and within scope.

Your Impact

• Web Platform Orchestrator: You'll manage the full lifecycle of web-based platforms-not only launches, but also the ongoing updates and enhancements they require. You'll coordinate across designers, developers, QA, and other stakeholders to define who needs to be involved, estimate effort and timelines, and ensure smooth delivery.
• Workflow Manager: About half your time will be spent overseeing and updating a large-scale Airtable tracker for a global tech client. While detail-oriented and process-heavy, this work is critical to maintaining accuracy, visibility, and trust in the platform's operations.
• Connector Across Teams: You'll bridge communication between clients and internal teams, translating requirements into clear deliverables, reporting back on progress, and keeping stakeholders aligned.
• Risk Anticipator: You'll proactively identify dependencies, risks, and blockers-resolving issues or escalating early to keep web initiatives on track.
• Process Driver: You'll bring structure and repeatable practices to technical workflows, improving predictability and velocity while keeping quality high.
• Trusted Partner: You'll be a steady, client-facing presence, known for strong documentation, clear updates, and consistent follow-through.

What Success Looks Like

• Smooth Delivery: Web products and enhancements move efficiently through all phases with minimal blockers and clean handoffs across functions.
• Flawless Launches : Sites and applications go live on time, with quality assured and technical requirements fully met.
• Client Confidence : Clients view you as a trusted advisor who can translate complex technical roadmaps into clear action plans and deliverables.
• Team Alignment : Internal and external teams stay on track because you keep priorities, timelines, and responsibilities clear and moving forward.
• Operational Maturity : Your project management practices improve team efficiency, reduce risk, and create predictable outcomes across multiple accounts.

Qualifications

• 5+ years of project management experience, ideally in an agency, firm or product development environment.
• Proven success managing large-scale website or web application projects from kickoff through deployment.
• Strong understanding of web development lifecycles, including discovery, UX/UI design, engineering, QA/testing, and launch.
• Ability to interpret and manage requirements across technical teams; familiarity with tech stacks and integration flows a plus.
• Excellent organizational and communication skills, with client-facing experience.
• Skilled in project management tools (Airtable, Kantata, Jira, Asana, or similar).
• Proactive, solution-oriented mindset with the ability to anticipate and resolve technical and workflow challenges.
• Bachelors Degree required

Additional Information

Compensation & Benefits

We believe in supporting our team professionally and personally. Here's a snapshot of the comprehensive benefits you'll enjoy as part of Sia.

Competitive Compensation

• Annual base salary starting at $115,000-$130,000 commensurate with experience and qualifications
• Annual performance based discretionary bonus

Robust Health Coverage

• 3 Medical plans

• Dental and Vision

• Life, AD&D and other voluntary insurance

Tax-Advantaged Accounts

• 401K retirement plan

• 4% matching and 100% vested upon enrollment

• Health Savings Account (HSA)

• Flexible Spending Account (FSA)

• Health, Dependent Care, Commuter

Family Friendly Benefits

• 100% paid parental leave for all new parents with eligible tenure

• Building Healthy Families program if enrolled through Medical plan

Time Off to Recharge

• Generous Paid Time Off (PTO) policy

• 9 company holidays plus 1 floating holiday

Extras that Make Life Easier

• College savings and student loan repayment assistance

• Monthly cell phone stipend

• Access to wellness programs at no cost if enrolled through Medical plan, including:
  
  • Gym membership reimbursement
  • LiveHealth Online virtual care
  • Personalized support from a Well-being Coach

• Employee Assistance Program at no cost
  
  • Free confidential counseling and emotional support services
  • On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)

Diversity, Equity, Inclusion & Belonging

At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging . We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.

Sia is an equal opportunity employer . All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Office Workplace Guidelines

Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations-New York City, Charlotte, Seattle, and San Francisco-are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location.

Work Authorization & Sponsorship

At this time, Sia does not intend to employ any applicant who will require, either now or in the future, employment visa sponsorship or sponsorship for work authorization (i.e., H-1B visa, F-1/OPT or STEM OPT, TN, etc.).

Technical Website Operations Lead - Websites

Join to apply for the Technical Website Operations Lead - Websites role at Meta

Technical Website Operations Lead - Websites

Join to apply for the Technical Website Operations Lead - Websites role at Meta

Get AI-powered advice on this job and more exclusive features.

This range is provided by Meta. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$180,000.00/yr - $52,000.00/yr

Join our web development team which is bridging Meta's external marketing websites and platforms. As a people manager of Technical Website Operations within the Meta Web Development Organization, you'll manage a team that empowers marketing and product teams with efficient, impactful, and scalable web experiences.You will be responsible for standardizing Web Development at Meta - creating and adopting reusable web templates/components for consistency and faster development, maximizing organic reach through best practices, providing technical support for rapid launches and iterations, and optimizing website performance, scalability, and security. We're data-driven, design-forward, and interface with several teams across Meta.

Technical Website Operations Lead - Websites Responsibilities:

• Build, manage, and set direction for the team as a whole, as well as for individual team member success
• Standardize web development operations at Meta through managing the creation and ensuring adoption of reusable web templates and components that enables brand consistency and faster development
• As a cross-functional partner, lead technical website discussions as a thought leader during product reviews and be responsible for designing and executing process and strategy frameworks that facilitate product-related goal setting, decision making, and business impact
• Partner with Product Management, Engineering, Design, Content, Data Science, SEO & Content, and Marketing to define needs to support strategic planning and execution as well as metrics, program requirements, and scope
• Communicate to stakeholders your team’s technology requirements, goals, and milestones
• Develop and manage end-to-end project plans and ensure on-time delivery
• Provide hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases
• Perform risk and change management on highly visible projects
• Influence program/product direction and simplify complexity
  
  

Minimum Qualifications:

• Experience in leading teams and vendor partners to drive cross-functional projects through to success with minimal guidance
• 12 + years of software industry experience, including web development, software engineering or technical product/program management experience or similar experience
• Experience in establishing and leading teams through multi-disciplinary relationships to drive product impact
• Demonstrated experience of understanding technical aspects of running a website, including hosting, analytics, UX, technical and content SEO, domain management, content management system, HTML/CSS/JavaScript, platform tools, site performance, localization, and budgeting
• Experience communicating and representing work to leadership and framing discussions to gain valuable feedback and experience working with technical management teams to develop systems, solutions, and products
• 4 + years of people management experience leading teams to deliver technical programs or products from inception to delivery
  
  

Preferred Qualifications:

• Demonstrated experience of React development
• Experience managing technical aspects of a global eCommerce website
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

$180 000/year to 252,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Technology, Information and Internet

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Who We Are
Urban Insight is a leading digital agency creating innovative websites and web applications for organizations that make a difference. We specialize in solving complex problems through website strategy, design, and development using open source content management systems (primarily Drupal, WordPress, and composable architectures). Our clients include leading museums, nonprofits, universities, cities, and cultural institutions. With nearly 25 years in business, we continue to grow each year. We foster a professionally rewarding environment where team members are encouraged to learn, lead, and thrive.

Key Responsibilities

Client Discovery & Technical Strategy

• Collaborate with clients, project managers, and internal teams to understand business goals, functional requirements, and technical constraints.
• Proactively propose technology solutions that meet strategic objectives, balancing usability, maintainability, and scalability.
• Translate complex technical concepts into clear, understandable language for clients and stakeholders.

Architecture & Solution Design

• Design high-level and detailed architecture for CMS-based and headless web applications, including component structure, data flow, APIs, hosting strategy, and third-party integrations.
• Evaluate and select appropriate technology stacks, platforms, and third-party services to meet project and client requirements.
• Document system designs with architecture diagrams, data models, and technical specifications.

Collaboration & Technical Leadership

• Guide technical direction in collaboration with Tech Leads and Senior Engineers.
• Support project planning with realistic level-of-effort (LOE) estimates and identify risks early.
• Write technical specifications, user stories, and acceptance criteria that serve as a clear blueprint for development teams.
• Participate in agile ceremonies (standups, grooming, demos, retrospectives) and help facilitate cross-functional collaboration.

Implementation Support & Quality Oversight

• Support developers throughout implementation, removing blockers and ensuring alignment with the architectural vision.
• Validate deliverables against acceptance criteria and perform architectural reviews for quality, performance, and maintainability.
• Ensure technical solutions adhere to accessibility, performance, security, and compliance best practices.

Continuous Improvement & Innovation

• Contribute to internal process and tooling improvements across development, QA, and DevOps.
• Lead or participate in evaluations of emerging technologies, frameworks, and vendors relevant to Urban Insight’s service offerings.
• Share architectural knowledge across the team to build technical capability and improve consistency.

Required Qualifications
Technical Expertise

• 5–8 years of experience in technical architecture, full-stack web development, or technical strategy, ideally within a digital agency or consulting environment.
• Deep experience with Drupal and WordPress, including site architecture, custom development, and deployment.
• Understanding of headless CMS, composable architectures, and integrations via RESTful and/or GraphQL APIs.
• Strong knowledge of LAMP stack, hosting environments, and cloud services.
• Familiarity with performance optimization, accessibility standards (WCAG), security best practices, and SEO considerations.

Project & Communication Skills

• Strong written and verbal communication skills, with the ability to engage technical and non-technical audiences.
• Experience with agile methodologies such as Scrum or Kanban.
• Comfortable writing technical specifications and leading discovery and requirements-gathering sessions with clients.
• Experience with technical backlog management and cross-functional coordination.

Architectural Thinking

• Ability to think strategically about technical ecosystems and long-term maintainability.
• Skilled at creating architecture documentation, workflows, and decision-making frameworks.
• Comfortable evaluating vendor tools and technology platforms with a critical eye toward tradeoffs.

Success Metrics
In the first 90 days:

• Support architecture and planning for a new project that meets or exceeds client expectations and internal standards.
• Achieve a billable utilization rate of 70–80%.

In the first year:

• Successfully lead the architecture of multiple projects from discovery through delivery.
• Elevate internal architectural standards and documentation practices.
• Demonstrate strong client satisfaction, minimal rework, and on-budget delivery across projects.

Location & Availability

• Work from any location in the United States, available 9am - 5pm in any U.S. time zone
• Our office is located in sunny Los Angeles, CA. This position is available for fully remote (U.S. and Canada ONLY), partially remote (a few days in the office), or in-person in our L.A. Office.

About Urban Insight

• Urban Insight is a Los Angeles-based digital agency with over 30 team members.
• We work with some of LA’s best-known institutions, such as LACMA, The Broad, Planetizen Courses, University of Southern California, City of Los Angeles, and the Japanese American National Museum
• We’re the top-ranked Web development and Drupal agency in Los Angeles, according to Clutch, an independent analyst. Have a look at what our clients say about us:
• We help our clients with beautiful and flexible websites and web apps. We do this by providing strong project leadership, honest advice, thoughtful design, and technical best practices.
• We take on cutting edge, challenging projects for appreciative clients, and have a supportive and team-based approach to projects.
• We plan, design, and create innovative websites, and we often use open source web content management systems like Drupal and WordPress.
• We design and develop custom applications using tools like Angular, React, Next.js node.js, Stripe, PHP, Javascript, Bootstrap, Tailwind, and MySQL.
• We have a clearly-defined project management methodology and case management system. We strive to be the most organized environment in which you've ever worked. (If we're not, then we can learn from you!)

Why Work At Urban Insight?

• We take on interesting, meaningful projects for appreciative clients.
• Work from anywhere in the United States.
• We work with you to create a career path that works for you.
• The average employee tenure is 6.5 years.
• We're stable. We've been in business for 25 years, and continue to grow each year.
• We offer a casual and flexible working environment with plenty of opportunities for growth for the right candidate.
• We believe in a reasonable life/work balance and enjoy 40-hour work weeks.
• Team members work with the latest hardware and software.
• We have weekly events to keep the team connected: Lunch & Learns, Lightning Demos, Game Breaks.
• We have many training opportunities. We allocate time for training and professional development. If you seek to earn an approved certification, we'll pay for it once you earn it.
• There are many more reasons:

Compensation
We offer a highly competitive salary and benefits package:

• Total annual compensation range $110K–$125K
• Medical, Dental and Vision insurance (95% employer-paid)
• Paid time off (15 days increasing to 20 after four years)
• Holiday time off (~10 days per year)
• Company-sponsored 401(k) plan with employer match
• An annual customized training plan and time to study

Job DescriptionJob DescriptionWho We Are
Urban Insight is a leading digital agency creating innovative websites and web applications for organizations that make a difference. We specialize in solving complex problems through website strategy, design, and development using open source content management systems (primarily Drupal, WordPress, and composable architectures). Our clients include leading museums, nonprofits, universities, cities, and cultural institutions. With nearly 25 years in business, we continue to grow each year. We foster a professionally rewarding environment where team members are encouraged to learn, lead, and thrive.

Key Responsibilities

Client Discovery & Technical Strategy

• Collaborate with clients, project managers, and internal teams to understand business goals, functional requirements, and technical constraints.
• Proactively propose technology solutions that meet strategic objectives, balancing usability, maintainability, and scalability.
• Translate complex technical concepts into clear, understandable for clients and stakeholders.

Architecture & Solution Design

• Design high-level and detailed architecture for CMS-based and headless web applications, including component structure, data flow, APIs, hosting strategy, and third-party integrations.
• Evaluate and select appropriate technology stacks, platforms, and third-party services to meet project and client requirements.
• Document system designs with architecture diagrams, data models, and technical specifications.

Collaboration & Technical Leadership

• Guide technical direction in collaboration with Tech Leads and Senior Engineers.
• Support project planning with realistic level-of-effort (LOE) estimates and identify risks early.
• Write technical specifications, user stories, and acceptance criteria that serve as a clear blueprint for development teams.
• Participate in agile ceremonies (standups, grooming, demos, retrospectives) and help facilitate cross-functional collaboration.

Implementation Support & Quality Oversight

• Support developers throughout implementation, removing blockers and ensuring alignment with the architectural vision.
• Validate deliverables against acceptance criteria and perform architectural reviews for quality, performance, and maintainability.
• Ensure technical solutions adhere to accessibility, performance, security, and compliance best practices.

Continuous Improvement & Innovation

• Contribute to internal process and tooling improvements across development, QA, and DevOps.
• Lead or participate in evaluations of emerging technologies, frameworks, and vendors relevant to Urban Insight’s service offerings.
• Share architectural knowledge across the team to build technical capability and improve consistency.

Required Qualifications
Technical Expertise

• 5–8 years of experience in technical architecture, full-stack web development, or technical strategy, ideally within a digital agency or consulting environment.
• Deep experience with Drupal and WordPress, including site architecture, custom development, and deployment.
• Understanding of headless CMS, composable architectures, and integrations via RESTful and/or GraphQL APIs.
• Strong knowledge of LAMP stack, hosting environments, and cloud services.
• Familiarity with performance optimization, accessibility standards (WCAG), security best practices, and SEO considerations.

Project & Communication Skills

• Strong written and verbal communication skills, with the ability to engage technical and non-technical audiences.
• Experience with agile methodologies such as Scrum or Kanban.
• Comfortable writing technical specifications and leading discovery and requirements-gathering sessions with clients.
• Experience with technical backlog management and cross-functional coordination.

Architectural Thinking

• Ability to think strategically about technical ecosystems and long-term maintainability.
• Skilled at creating architecture documentation, workflows, and decision-making frameworks.
• Comfortable evaluating vendor tools and technology platforms with a critical eye toward tradeoffs.

Success Metrics
In the first 90 days:

• Support architecture and planning for a new project that meets or exceeds client expectations and internal standards.
• Achieve a billable utilization rate of 70–80%.

In the first year:

• Successfully lead the architecture of multiple projects from discovery through delivery.
• Elevate internal architectural standards and documentation practices.
• Demonstrate strong client satisfaction, minimal rework, and on-budget delivery across projects.

Location & Availability

• Work from any location in the United States, available 9am - 5pm in any U.S. time zone
• Our office is located in sunny Los Angeles, CA. This position is available for fully remote (U.S. and Canada ONLY), partially remote (a few days in the office), or in-person in our L.A. Office.

About Urban Insight

• Urban Insight is a Los Angeles-based digital agency with over 30 team members.
• We work with some of LA’s best-known institutions, such as LACMA, The Broad, Planetizen Courses, University of Southern California, City of Los Angeles, and the Japanese American Museum
• We’re the top-ranked Web development and Drupal agency in Los Angeles, according to Clutch, an independent analyst. Have a look at what our clients say about us:
• We help our clients with beautiful and flexible websites and web apps. We do this by providing strong project leadership, honest advice, thoughtful design, and technical best practices.
• We take on cutting edge, challenging projects for appreciative clients, and have a supportive and team-based approach to projects.
• We plan, design, and create innovative websites, and we often use open source web content management systems like Drupal and WordPress.
• We design and develop custom applications using tools like Angular, React, Next.js node.js, Stripe, PHP, Javascript, Bootstrap, Tailwind, and MySQL.
• We have a clearly-defined project management methodology and case management system. We strive to be the most organized environment in which you've ever worked. (If we're not, then we can learn from you!)

Why Work At Urban Insight?

• We take on interesting, meaningful projects for appreciative clients.
• Work from anywhere in the United States.
• We work with you to create a career path that works for you.
• The average employee tenure is 6.5 years.
• We're stable. We've been in business for 25 years, and continue to grow each year.
• We offer a casual and flexible working environment with plenty of opportunities for growth for the right candidate.
• We believe in a reasonable life/work balance and enjoy 40-hour work weeks.
• Team members work with the latest hardware and software.
• We have weekly events to keep the team connected: Lunch & Learns, Lightning Demos, Game Breaks.
• We have many training opportunities. We allocate time for training and professional development. If you seek to earn an approved certification, we'll pay for it once you earn it.
• There are many more reasons:

Compensation
We offer a highly competitive salary and benefits package:

• Total annual compensation range $110K–$125K
• Medical, Dental and Vision insurance (95% employer-paid)
• Paid time off (15 days increasing to 20 after four years)
• Holiday time off (~10 days per year)
• Company-sponsored 401(k) plan with employer match
• An annual customized training plan and time to study

Powered by JazzHR

xfCagZShYR

Drive the future of our digital presence as a Relationship Manager on the Corporate Web Management Team! In this pivotal role, you'll connect business goals with innovative web solutions, leading cross-functional teams to deliver impactful projects that shape how our brand engages clients online. Join us and make a lasting impact on our web strategy and customer experience.

As a Relationship Manager on the Corporate Web Management Team, you will serve as a critical liaison between cross-functional marketing stakeholders and technical teams, ensuring the successful delivery of web channel properties that align with business objectives. You will be responsible for gathering requirements, translating business goals into actionable technical solutions, and managing the end-to-end delivery of large-scale web projects. You will work closely with business analysts, development teams, content authors, designers, vendors, strategists, and testing teams to drive project success and continuous improvement.

Job responsibilities

• Build and maintain strong relationships with marketing teams across all lines of business to understand their objectives for web channel properties.
• Facilitate regular meetings and workshops with stakeholders to capture business goals, pain points, and desired outcomes.
• Translate business objectives into clear, actionable technical requirements in collaboration with business analysts and development teams.
• Lead the planning, execution, and delivery of large-scale web projects, ensuring alignment with business priorities and timelines.
• Develop detailed project plans, manage resources, track progress, and proactively address risks and issues.
• Work with business analysts and technical teams to evaluate and prioritize solutions for inclusion in content authoring, design, or functionality development queues.
• Ensure requirements are accurately documented and communicated to relevant teams for implementation.
• Monitor the progress of queued items and provide regular updates to stakeholders.
• Serve as the primary point of contact for project status, updates, and issue resolution.
• Prepare and deliver clear, concise reports and presentations for stakeholders and senior management.
• Foster a culture of transparency, collaboration, and continuous improvement within the team and across functions.

Required qualifications, capabilities and skills

• Bachelor's degree in Marketing, Business Administration, Information Technology, or related field.
• 5+ years of experience in relationship management, project management, or web-based project delivery within a corporate environment.
• Strong understanding of web technologies, content management systems (CMS), and digital marketing principles.
• Proven track record in managing large-scale web projects, including planning, execution, and delivery.
• Exceptional ability to build relationships, influence, and collaborate with diverse stakeholders.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly to both technical and non-technical audiences.
• Superior organizational skills, with the ability to manage multiple projects and priorities simultaneously.

Preferred qualifications, capabilities and skills

• MBA/Advanced degree preferred.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

We are Slicedbread - a boutique digital creative, marketing, and advertising agency based in Los Angeles, sunny Southern California. With the endlessly evolving digital landscape that is the world wide web, we are constantly striving to find creative and inspiring ways to communicate with the broader audience through the tools and platforms that helped us make information so widely accessible. With commitment, perseverance, hard work, and most importantly, the right team, we have no doubt that our unique vernacular and methods toward online marketing and advertising will pave the way for more efficient, effective, and meaningful relationships that can be built between people from all walks of life.

What We Want

With big dreams come big needs. We are looking for a full-time web development manager that not only understands the importance of managing a team of engineers efficiently and effectively, but also has a genuine passion for their craft and wishes to share those amongst others they work with. Our team comprises of individuals that never settles for complacency and we seek to find like-minded individuals that share the same philosophies in their skill and in their environments. This web development manager will oversee a team of developers and ensure everyone is able to execute their jobs well and also help us ensure timelines and goals are met. Expertise and proven work experience with platforms such as Shopify, Magento, and Wordpress are critical. He/she will also need to be comfortable with Waterfall style work environments and even in some cases, be willing to dive into working code themselves to assist team members or help push projects and objectives to completion.

We’d like to talk to you if:

• You have explicit web development management experience
• You know platforms such as Shopify and can develop within front-end web code as well as Liquid
• You have an eye for good product and know what makes a professional website look professional
• You see development as part of design and UX
• You believe there is more than one “right” solution to any challenge
• You believe that testing is as important as coding
• You are detail oriented and well organized

The Ideal Candidate Should Have:

• 3-4 years of working experience as a web development manager.
• 2+ years of working experience as a web developer (either frontend or backend, or both).
• Expert level proficiency in the following platforms:
• Shopify
• Wordpress / Woocommerce
• Drupal
• Proficiencies in both “Agile” and “Waterfall” management styles.
• Proficiencies with project management softwares such as Clickup, Monday.com, Jira, Asana, and/or Basecamp.
• Proficiencies with command-line level version control (Git) and remote server management (SSH)
• Proficiencies with server structures such as Apache or Nginx.
• Proficiencies with Shopify’s Liquid syntax and operations.
• Proficiencies in front-end frameworks, specifically Bootstrap and Zurb.
• Proficiencies in databases such as MySQL.
• Familiarity with extracting assets using Photoshop, XD, or Figma.
• Familiarity with popular hosting servers and platforms such as AWS.
• Familiarity with deployment services and processes such as RightScale.

Nice to haves:

• Proficiencies in setting up development and staging environments.
• Proficiencies with SASS/LESS.
• Proficiencies with build tools and bundlers such as Gulp/WebPack.
• Proficiencies in systems administrative tasks, such as cache setup/configuration, server load balancing, CDN technologies, etc.

What we offer in return:

• A highly collaborative work environment that takes a team first approach.
• Freedom to work in the comfort of your home office, cafe, etc. or at the LA office.
• Freedom to explore new technologies and implement new processes; Build a team the way you envision.
• Opportunity to spend 10% of work time on self-directed projects/experiments/etc.
• Paid vacation, holidays, sick days (it’s important to take time off to recharge).
• Really awesome people. No joke.

Applicants may receive a test to demonstrate certain competencies and will need to have completed within a certain timeframe. Given the nature of the job, the test will likely include some form of development to assess your aptitude around the development frameworks and technology stacks our team is regularly working with. The details of the test will be provided to applicants separately.

Please fill out the form below to the best of your knowledge. Provide as much detail to maximize your eligibility for an interview.

Please be advised - we recommend keeping a separate backup of your application on another document before you submit. If there is an error in your application, the form may clear your entry after submission.

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