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Business analyst
Posted 4 days ago
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Job Description
We are seeking a skilled and detail-oriented Business Analyst to join our dynamic team. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and facilitating solutions that drive organizational efficiency and effectiveness. The Business Analyst will collaborate with stakeholders across various departments, ensuring that business needs are met through effective communication and data analysis.
Key Responsibilities:
- Analyze and document business processes and workflows to identify areas for improvement and optimization.
- Gather, analyze, and validate business requirements from stakeholders to ensure a clear understanding of their needs.
- Collaborate with cross-functional teams to develop and implement solutions that enhance business operations.
- Create detailed reports and presentations to communicate findings, recommendations, and project updates to stakeholders.
- Assist in the development of business cases, project plans, and feasibility studies for new initiatives.
- Conduct market research and competitive analysis to inform strategic decision-making.
- Identify and mitigate risks associated with business processes and proposed solutions.
- Facilitate workshops and meetings to gather insights and foster collaboration among team members and stakeholders.
- Stay up-to-date with industry trends and best practices to continuously improve business analysis methodologies.
Qualifications:
- Proven experience as a Business Analyst or in a similar role.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau).
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
- Experience in project management methodologies (Agile, Waterfall) is a plus.
- Knowledge of business process modeling and improvement methodologies (e.g., Six Sigma, Lean) is advantageous.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A collaborative and inclusive work environment.
Company Details
IT Support Specialist
Posted 4 days ago
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Job Description
We are seeking an IT Support Specialist Hybrid to join our dynamic team, where you will play a vital role in ensuring seamless technology operations within our organization. As an IT Support Specialist, you will be responsible for providing high-quality tech support to our employees, troubleshooting issues both remotely and on-site, and coordinating with various departments to address and resolve technical challenges. This hybrid position allows you to work both from home and in the office, striking a balance that enhances productivity while fostering collaboration. You will be instrumental in maintaining our IT infrastructure, assisting users with software and hardware problems, and guiding them through various technical processes. You'll also have the opportunity to participate in technology upgrades and provide training for new software tools, making a significant impact on our operational efficiency. If you are a proactive problem-solver with a passion for technology and a commitment to helping others, this is the ideal position for you. Join us in creating a supportive and innovative environment where everyone can thrive and succeed in their roles, leveraging your skills and knowledge to contribute to our mission of excellence and continuous improvement in our services.
Responsibilities- Provide first-level technical support for hardware and software issues via phone, email, and in-person interactions.
- Diagnose and resolve technical issues in a timely manner while maintaining a high level of customer satisfaction.
- Install, configure, and maintain computer systems and peripherals, ensuring optimal performance and security.
- Assist in the administration of user accounts, permissions, and software licenses, maintaining accuracy in records.
- Implement and maintain IT policies, procedures, and best practices for data management and protection.
- Perform regular system maintenance including updates, backups, and performance monitoring to ensure reliability.
- Collaborate with other IT staff to support projects and initiatives, contributing to continuous improvement efforts.
- Associate's degree in Information Technology, Computer Science, or a related field; bachelor's degree preferred.
- Proven experience in IT support or a similar role, demonstrating proficiency in troubleshooting and problem resolution.
- Strong knowledge of Windows, macOS, and Linux operating systems and their associated applications.
- Familiarity with networking concepts, including TCP/IP, LAN/WAN, and firewalls.
- Excellent communication skills, both written and verbal, with a customer-oriented approach to support.
- Ability to work independently and in a collaborative environment, managing time effectively to meet deadlines.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.
Company Details
HVAC Delivery Driver
Posted 7 days ago
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Job Description
- Get paid weekly in cash – no long waits or complicated payout systems
- Medical, dental, and vision insurance.
- Company-matched 401(k) retirement plan.
- Paid vacation, sick, and holidays. Saturday overtime and double pay.
- Tuition reimbursement
- Employee discounts on HVAC products and services.
- No experience required, No CDL required and the company will provide paid training.
- Lunch or housing assistance for remote workers
- Immigrants welcome
- Work locally – no long-distance driving, no overnight travel
- Additional bonuses based on project progress and work efficiency
- 155 days off per year (In case of no overtime)
We are looking for many dedicated HVAC Delivery Drivers to join our team. This position involves safely transporting heating, ventilation, and air conditioning (HVAC) equipment, parts, and materials to residential and commercial projects. The ideal candidate is dependable, detail-oriented, and hard-working.
Requirements:- Valid driver’s license (CDL preferred but not required) with a clean driving record.
- Good communication skills and professional attitude.
- Good moral character and hard working
- Previous experience delivering HVAC or construction materials is a plus.
Hiring
Full-time - 8 - 10 hour shifts Monday to Friday
Recruiting both men and women of all ages
No experience or educational background required – we welcome applicants from all walks of life
Perfect for gig workers, retirees, students, or anyone looking for supplemental income
Continuous work and many projects going on all year round
Company Details
Data entry
Posted 9 days ago
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Job Description
Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds – whether you’ve been an administrative assistant, data entry clerk, typist, customer service rep, or even a driver!
Why You’ll Love This Job:
• Flexibility at Its Best: Work part-time or full-time, from anywhere, and on a schedule that fits your life.
• No Experience? No Problem! Comprehensive training is provided to set you up for success.
• Variety of Opportunities: Choose from a range of career fields and find the perfect fit for your talents.
What You’ll Do:
• * Participate in research studies that contribute to meaningful outcomes.
• Enjoy the freedom of remote work while building your career.
This role is your chance to turn your skills into income while working in an environment that’s convenient and accommodating. Don’t wait – take the first step toward a rewarding work-from-home career today!
Apply now and start building the flexible, fulfilling future you deserve.
Requirements
• * Computer with internet access
• * Quiet work space away from distractions
• * Must be able and comfortable to working in an environment without immediate supervision
• * Ability to read, understand, and follow oral and written instructions.
• * Data entry or administrative assistant experience is not needed but can be a bonus
• * We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn
To get started, these are the essential elements you'll need!
• * LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.
• * Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.
• Benefits
• * Work when you want
• * Earn cash working part time or full time.
• * Learn new skills that you can take anywhere.
• * No degree required
• * Supplement your existing job. No need to quit your current job, unless you really hate it.
• * Excellent job for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online.
Company Details
WFH Live Chat Support Specialist
Posted 9 days ago
Job Viewed
Job Description
We are looking for a dedicated and customer-focused Live Chat Support Representative to join our remote team. In this role, you will provide real-time assistance to customers via live chat, helping resolve issues, answer inquiries, and provide guidance about our products and services.
Key Responsibilities:- Respond promptly to customer inquiries via live chat and other text-based platforms.
- Assist customers with product or service information, troubleshooting, order tracking, returns, billing issues, and more.
- Identify customer needs and provide accurate, relevant, and complete information.
- Escalate complex issues to the appropriate department or supervisor when necessary.
- Maintain detailed records of customer interactions in the CRM system.
- Meet or exceed performance KPIs such as chat resolution time, satisfaction ratings, and chat volume.
- Continuously stay up-to-date with company products, services, and policies.
- Maintain a high level of professionalism and empathy with every customer interaction.
- Proven experience in a customer service or support role (live chat experience preferred).
- Excellent written English communication skills.
- Ability to multitask and manage several conversations simultaneously.
- Strong problem-solving and decision-making skills.
- Tech-savvy, with the ability to learn new systems and tools quickly.
- Quiet, distraction-free work environment with a reliable internet connection.
- High school diploma or equivalent (college education is a plus).
- Must be self-motivated, dependable, and able to work independently.
- Flexible remote work environment
- Paid training and ongoing support
- Health, dental, and vision insurance (if full-time)
- Opportunities for advancement
- Performance bonuses and incentives
Company Details
Virtual Assistance
Posted 9 days ago
Job Viewed
Job Description
We are seeking a proactive and detail-oriented Virtual Assistant to provide administrative support to our team. The ideal candidate is highly organized, tech-savvy, and capable of handling multiple tasks with minimal supervision. You will support day-to-day operations, manage communication, and assist with various administrative functions to ensure business efficiency.
Key Responsibilities:- Manage email and calendar schedules (appointments, meetings, follow-ups)
- Handle correspondence and communications professionally
- Perform data entry, record keeping, and database management
- Book travel arrangements and accommodations
- Prepare reports, presentations, or materials as needed
- Assist with social media management or content scheduling (if applicable)
- Conduct research and compile data as requested
- Process invoices or track expenses
- Maintain confidentiality of sensitive information
- Provide general administrative and organizational support
- Proven experience as a Virtual Assistant or relevant administrative role
- Proficient in Microsoft Office Suite, Google Workspace, and task management tools (e.g., Trello, Asana, Slack)
- Excellent verbal and written communication skills
- Ability to work independently and prioritize tasks
- High-speed internet connection and a reliable computer setup
Company Details
Administrative - Administrative Assistant
Posted 15 days ago
Job Viewed
Job Description
Administrative Assistants duties are tailored to the needs of the team or individual they assist, so the roles and responsibilities of Administrative Assistants can vary.
Common duties you may include in your job description are:
- Answering phones and greeting visitors
- Scheduling appointments and maintaining calendars
- Collecting and distributing mail
- Preparing communications such as memos, emails, invoices or reports
- Writing and editing letters, reports and instructional documents
- Creating and maintaining electronic and physical filing systems
- Managing accounts and performing basic bookkeeping
- Performing data entry and analysis
- Assisting with event planning and coordination
- Ordering and maintaining office supplies
- Processing expense reports
- Managing travel arrangements
- Decision-making skills to work autonomously and manage specific tasks
- Communication and collaboration skills to support personnel, management and clients
- Organizational skills to maintain order and ensure executives attend appointments and meet deadlines
- Writing skills to ensure emails, letters, documents and social media posts uphold the brand identity
- Familiarity with data entry software, such as Excel, Sheets or Typeform
- Proficiency in office software (Microsoft Office, Google Suite)
- Calendar and schedule management skills
- Knowledge of office procedures and equipment
- Familiarity with customer service principles
- Ability to handle confidential information responsibly
Company Details
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Data Entry
Posted 15 days ago
Job Viewed
Job Description
We’re seeking a dedicated data entry operator to join our team at Lyra Health
As a data entry operator, you will be responsible for entering and maintaining accurate data in our systems and ensuring that it is accessible and reliable for other departments. You will work closely with various teams to ensure that data integrity is maintained, contributing to the overall efficiency and success of the organisation. The ideal candidate is an organised, efficient, and detail-oriented individual passionate about working with numbers.
If you’re detail-oriented and efficient in handling large amounts of data, we invite you to apply for the role. As a key part of our operations, your work will contribute to the smooth functioning of our business processes. We offer a supportive work environment, professional growth opportunities, and competitive compensation.
- Inputting and updating data into systems and databases from various sources, including paper documents and digital records.
- Ensuring the quality, consistency, and accuracy of data input.
- Verifying and cross-checking the data accuracy to ensure no errors or discrepancies.
- Following company data entry procedures and maintaining adherence to data protection regulations.
- Perform regular data backups and quality checks to ensure security and prevent loss.
- Organising and filing electronic and paper records for easy retrieval.
- Assisting in retrieving and organising data for reports, audits, and other business needs.
- Collaborating with other teams to resolve data-related issues and improve processes.
- Generating data reports and summaries as required by management.
- Maintaining data confidentiality and adhering to data protection policies.
- Input, verify, and maintain data in spreadsheets, databases, and other data management tools.
- Review source documents for accuracy before data entry and correct errors to ensure data integrity.
- Perform regular data updates and track changes in company systems.
- Ensure the timely completion of assigned data entry tasks.
- Compile, review, and sort information to prepare source data for computer entry.
- Prepare data reports, summaries, and other documentation as required by management.
- Respond to requests for data retrieval and provide reports to relevant teams.
- Follow company procedures for data storage, handling, and security.
- Assist in troubleshooting any issues with data management software.
- High school diploma or equivalent; additional qualifications are a plus.
- Proven experience as a data entry operator or in a similar data-focused role.
- Strong computer skills, including knowledge of Microsoft Excel, Word, and database management software.
- Typing speed and accuracy, with the ability to process large amounts of data efficiently.
- Strong attention to detail and commitment to producing error-free work.
- Excellent organisational skills and the ability to manage time effectively.
- Working knowledge with Google Suite (Docs, Sheets, Drive).
- Solid communication skills and the ability to collaborate with team members.
- Ability to handle sensitive information with discretion.
- Basic knowledge of databases and data management tools.
- Ability to work independently or as part of a team in a fast-paced environment.
- Certification in typing speed or data entry software tools.
- Familiarity with data processing tools, like SQL, Google Sheets, or CRMs.
- Experience in data entry within a specific industry, such as healthcare, finance, or retail.
- Basic understanding of data protection regulations and security protocols.
- Strong problem-solving skills with the ability to identify and resolve data inconsistencies.
- Experience working with large datasets or in a data-centric role.
- Familiarity with CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning) systems.
- Understanding of data visualisation tools to generate reports and insights
Company Details
Administrative - Data Entry Clerk
Posted 16 days ago
Job Viewed
Job Description
We are seeking a detail-oriented and dependable Data Entry Clerk to join our team. In this role, you will be responsible for inputting, updating, and maintaining data in company databases and systems. The ideal candidate will have excellent typing skills, a strong eye for accuracy, and the ability to work efficiently with minimal supervision.
Key Responsibilities:- Enter data into internal databases, spreadsheets, or CRM systems accurately and promptly.
- Verify and review data for errors or inconsistencies and correct them when necessary.
- Maintain confidentiality of sensitive information.
- Perform regular backups to ensure data preservation.
- Retrieve data from the database or electronic files as requested.
- Prepare and sort documents for data entry.
- Assist with other administrative tasks as needed.
- High school diploma or equivalent; additional qualifications in data management or administration is a plus.
- Proven experience as a data entry clerk or similar position.
- Fast typing skills (minimum [e.g., 40–60] WPM) and attention to detail.
- Proficient in MS Office (Excel, Word) and familiarity with data entry software or systems (e.g., ERP, CRM).
- Excellent organizational and time-management skills.
- Ability to work independently and meet deadlines.
- Prior experience with cloud-based data platforms.
- Familiarity with basic data analysis or reporting tools.
- Good written and verbal communication skills.
Company Details
Inbound Call Agent Entry Level
Posted 17 days ago
Job Viewed
Job Description
We recruits, trains, and manages remote Customer Service Representatives (CSRs) who support national brands in customer service, tech support, and sales. Our secure, cloud-based systems allow CSRs to work from home while delivering professional service.
Job Description
We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction.
This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace. A multi-step onboarding and client certification process is required before servicing can begin.
Responsibilities:
• Answer inbound calls and assist customers with questions, concerns, or product/service issues
• Use provided tools to document and resolve customer needs accurately
• Follow established protocols for communication and case handling
• Participate in required certification courses to qualify for client assignments
• Deliver service in a professional and brand-aligned manner
• Maintain performance targets in quality, communication, and efficiency
Qualifications
• High school diploma or GED required
• Must be at least 18 years of age
• Authorized to work in the United States
• U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
• Strong communication and active listening skills
• Basic computer knowledge and typing ability
• Ability to follow detailed instructions and meet performance standards
• Prior customer service or call center experience is a plus
• Spanish language skills are a bonus
Additional Information
• Remote position – no commute
• Paid training (after client certification)
• Flexible schedule options
• Paid time off
• Career advancement opportunities
• Access to telehealth benefits
• All information kept confidential under EEO guidelines