5,021 Community Manager jobs in the United States

** This is a contract role that goes through December 31st, 2025, with potential to extend **

Our client is a leading innovator in the blockchain industry, committed to building a robust and vibrant community of developers who are passionate about decentralization, transparency, and cutting-edge technology. We are seeking a dynamic and motivated Community Manager to join our team and spearhead our Community Management efforts to attract and enhance our community of blockchain developers.

Key Responsibilities:

• Community Triage & Monitoring:
• Monitor community platforms and social media channels to track and respond to inquiries, comments, and feedback in a timely manner.
• Prioritize and escalate issues as necessary to ensure prompt resolution.
• Handle basic support queries and direct more complex issues to the appropriate internal teams.
• Engagement, Content Identification and generate conversions to program resources :
• Identify trending topics and engagement opportunities within the community.
• Tag relevant content within Sprinklr to ensure proper tracking and reporting.
• Engage, lead users to program and resource links and generate clicks.
• Social Media Support :
• Assist in drafting and posting community-focused content across various platforms.
• Help monitor social media trends and suggest content strategies to improve engagement and brand awareness.
• Reporting & Analytics :
• Track and report on community engagement metrics using Sprinklr and other tools.
• Assist in providing insights on community sentiment and trends to internal teams.

Requirements

• 1-3 years of experience in social media management, community management, or related roles.

• Familiarity with social media platforms, community management tools, and Sprinklr.
• Strong written and verbal communication skills with an ability to engage with diverse community members.
• Ability to work independently and collaboratively in a fast-paced, remote environment.
• Previous start up experience. 

• Strong problem-solving skills and attention to detail.
• A passion for blockchain technology and the emerging landscape is a plus.
• Hybrid with regular team meetings in Seattle/Bellevue.

Benefits

Compensation Rate:  $64,000 - 72,000/yr

• This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process. **
  

Benefits

• 75% of employee-only Medical & Dental coverage
• Vision - opt-in available
• 401k
• PTO
• Laptop
• Life Insurance, Disability Insurance, AD&D coverage
• Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available

** This is a contract role that goes through December 31st, 2025, with potential to extend **

Primary Skills: SocialMedia-Expert, Writing-Advanced, Analytics-Intermediate, Engagement-Advanced, BrandWatch-Proficient Location: San Diego, CA (Hybrid)(#LI-Hybrid) Contract: W2 Duration: 12 months Pay Range:$55 - $60 Per Hour #LP JOB SUMMARY: The Social Media Community Manager will be pivotal in engaging with users across popular social channels such as Reddit, TikTok, Instagram, and Threads to foster positive word-of-mouth and enhance brand sentiment for TurboTax. This role involves close cooperation with both agency partners and internal teams (marketing, communications, and customer care) to leverage social listening tools like BrandWatch, synthesizing social voice-of-customer insights for strategic updates and managing brand reputation through crisis and content optimization. The successful candidate will support and enhance the brand's social presence through proactive posting, monitoring, and engagement strategies. JOB REQUIREMENTS: Engage actively with consumers across various social platforms to build and maintain positive brand sentiment. Collaborate with agency partners and cross-functional teams to gather and provide actionable insights from social listening tools. Handle crises and high-profile issues skillfully in coordination with senior leadership to protect and promote the brand's reputation. Analyze and derive insights from top-performing content and platform trends for content conceptualization and optimization. Support the brand's social media channels through regular publishing, vigilant monitoring, and engaging interactions. Must have Skills Proven expertise in social media platforms and community management. Strong analytical skills with experience in social VOX and report generation. Exceptional writing ability across various brands and channels. Industry Experience: Prior experience in software or technology brands, especially in tax preparation software, is preferred but not required. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

• Develop and execute social media community engagement strategies.
• Create, curate, and manage published content (images, video, written).
• Respond to comments, messages, and inquiries promptly and professionally.
• Monitor social media channels for brand mentions and relevant conversations.
• Identify and engage with key influencers and brand advocates.
• Organize and execute online community events and campaigns.
• Analyze social media metrics and report on community growth and sentiment.
• Collaborate with marketing and customer support teams to ensure consistent brand messaging.

• Bachelor's degree in Communications, Marketing, or a related field.
• 3+ years of experience in social media management and community building.
• Excellent written and verbal communication skills.
• Proficiency with social media management tools (e.g., Hootsuite, Buffer).
• Strong understanding of social media platforms and their respective audiences.
• Customer service orientation and problem-solving skills.

Clients come to Movers+Shakers for cutting-edge creative work that sparks deep connections to culture. If you're obsessed with digital innovation, cultural trends, and the power of social to bring brands closer to their communities, we'd love to meet you.

At Movers+Shakers, we're continuing to evolve what "social strategy" means and how to bring the most innovative, culturally plugged-in thinking to our clients and the industry. In this role, you'll lead the charge on social media strategy and content while also rolling up your sleeves to directly manage and nurture our clients' communities. You'll balance big-picture vision with hands-on management to deliver impact, engagement, and joy.

This is for an IMMEDIATE freelance need, with the potential to convert to a permanent decision.
RESPONSIBILITIES

Social Strategy & Management

• Develop and execute holistic brand and content strategies that meet client goals and inspire audiences.
• Build and manage content calendars that balance always-on storytelling with timely campaigns, cultural moments, and brand activations.
• Partner cross-functionally with account, creative, data, and production teams to bring strategies to life in joyful, thumb-stopping ways.
• Monitor content performance and deliver weekly/monthly/quarterly reports with insights, recommendations, and KPI tracking.
• Spot and activate trending opportunities daily to keep brands culturally relevant and part of the conversation.

• Manage, create, and moderate social communities across all platforms.
• Post content in line with content calendars, ensuring brand voice and creative excellence.
• Jump into the comments, DMs, and conversations to foster meaningful connections and positive community vibes.
• Summarize insights and listening observations to optimize community tactics and content approaches.
• Stay on top of competitor and industry activity to inspire smarter strategies and responses.

• Collaborate with the creative team to ideate, shape, and support platform-specific content that sparks joy.
• Keep a pulse on platform updates, social innovations, and cultural trends - bringing fresh, bold ideas to the table.
• Help build proactive community playbooks, including engagement guidelines and crisis management programs.
• Extend Movers+Shakers' position as an industry thought leader with your insights and innovative POV.

• 3-5 years of client-facing social media management and strategy experience, ideally within a creative agency setting.
• Hands-on experience managing social communities (posting, moderating, engaging, sparking conversation).
• Deep knowledge of Gen Z culture across social platforms: Tiktok, Instagram, Facebook, X, Threads, YouTube, and Linkedin.
• Strong copywriting skills with the ability to flex tone and style per platform, audience, and objective.
• Data-driven mindset with experience in analytics, reporting, and optimization.
• Super organized, able to manage multiple priorities and keep the train moving.
• Creative thinker with leadership ability, who can guide and collaborate while spreading positivity.
• Proactive self-starter with a finger on the pulse of cultural trends and platform innovation.
• Bonus points for Adobe Creative Suite skills.
• Passion for delighting clients and going above & beyond.
• Spreads Joy! •

• Developing and implementing social media strategies aligned with marketing objectives.
• Creating, curating, and scheduling engaging content (text, image, video) for all social media platforms.
• Managing and monitoring all social media channels (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).
• Responding to comments, messages, and inquiries in a timely and professional manner.
• Building and fostering an active online community around the brand.
• Identifying and engaging with influencers and brand advocates.
• Monitoring social media trends, tools, and applications, and applying that knowledge to the strategy.
• Analyzing social media metrics and reporting on performance, insights, and recommendations.
• Collaborating with marketing, design, and product teams to ensure brand consistency.
• Managing social media advertising campaigns and budget.
• Executing social listening and sentiment analysis.
• Developing strategies for user-generated content.