3,641 Community Manager jobs in the United States

*The anticipated start date for this position is December 2025.

Curious about a career with NorthPoint ?

NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Community Manager to our growing team! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.

“We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” - Nathaniel Hagedorn | CEO.

How We Put You First:

At NorthPoint, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:

• A selection of comprehensive medical, dental, and vision plans
• 401k with 100% match up to 6%, immediately vested upon enrollment
• Scholarships and paid professional development
• Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone
• Mental Health Reimbursement
• Childcare Reimbursement
• $2,000 annual HRA and HSA contributions
• Parental Paid Leave
• Flexible Spending Account
• Living Generously program with 100% charitable contribution match

What You’ll Do

• Lead Maintenance and Leasing teams to ensure top notch customer service and curb appeal
• Monitor community income and operating expenses
• Manage and maintain customer billing information
• Review and process accounts payable (invoicing) for processing
• Responsible for weekly and monthly owner reporting
• Responsible for the financial performance of the community
• Oversee leasing, touring, move in processes along with maintaining occupancy at the community
• Ensures the community and staff follows Fair Housing regulations nationally/locally and other laws governing Multi-Family operations
• Approve and oversee staff schedule
• Oversee and implement the market survey, monthly marketing plans and outreach marketing
• Attend manager meetings, networking events, and represent Northpoint in AAKC committees, volunteering and events
• Ensure that employees are able to “Live Generously” and encourage volunteering
• Resolve resident issues to ensure resident satisfaction
• Provide continual training opportunities for the community team and peers.
• Walk buildings, vacant units and property regularly or as required
• Any other additional tasks that are required

Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you!

Who You Are

• High School Diploma, GED or related experience and/or training
• Must have a valid Drivers License
• Organized and have the ability to multi-task in a busy environment
• Have a background with superior customer service
• Excellent leadership and teambuilding skills
• Ability to take ownership of any task assigned
• Confident and knowledgeable when interacting with all team members & outside parties
• Able to work collaboratively as a team and independently
• Proficient in Microsoft Word, Excel and Google applications
• Entrata/Yardi experience is a plus along with familiarity of Blue Moon lease
• Proficient communication skills both verbal and written

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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Position Summary

The Community Manager (Operations Only) is responsible for the overall operations at the community with a strong focus on customer service and retention, ensuring alignment with the company’s goals and objectives and being EPIC .

Unique Qualifiers

This job specifically requires:

• Candidates for this position must live in or near the location of the property or be able to relocate to such location at or before their scheduled start date.

Duties and Responsibilities

What you will do:

The qualified individual will work as an integral part of the operations team to perform the following essential job functions:

• Manage the day-to-day operations of the community including customer service, resident relations, vendor relations, rent collections, and the community staff.
• Manage and increase occupancy through working closely with the sales and leasing team to actively market the community.
• Analyze and prepare monthly, annual, and long-term budgets. Meet or exceed all approved revenue, expense, sales, and leasing budgets.
• Complete monthly Profit and Loss variance reports.
• Manage all third-party vendors.
• Develop marketing strategies based on the local market and competition.
• Manage all aspects of the home rental program.
• Maintain the physical appearance and infrastructure of the community in accordance with company standards.
• Comply with local regulations.
• Communicate with homeowners and HOA's.
• Accurate reporting of occupancy, sales, etc.
• Sales and Occupancy forecasting.
• Enforce rules and policy for residents and team members.
• Must maintain open office hours while physically working from the office location.
• Attend virtual online meetings via Microsoft Teams and appear on screen with colleagues.
• Position may require flexible hours, nights, and weekends as needed.
• Position requires working one scheduled evening per week and one scheduled Saturday per month, and other non-business hours as customer traffic dictates.
• Position may require temporary or permanent reassignment of work location as directed by Supervisors.
• Other duties as assigned.

Qualifications

What you should have:

• High school diploma or general education degree (GED)
• Five + years property management experience as a property manager.
• Must have experience creating and analyzing budgets, P&L's, and financial reports.
• Marketing, sales, and leasing experience
• Strong management and operational skills including customer service; public relations; performance management.
• Ability to be available to resident and community needs after hours.
• Must be willing to live on-site in company provided housing.
• Excellent communication skills including writing and verbal.
• Excellent computer literacy in MS Office suite of products and software applications including Yardi, Rent Manager, Back Office, and Manage America.
• Must maintain a valid driver license and clean driving record.
• Must have reliable transportation to work.
• Must maintain an active and working personal mobile phone.
• A growth mindset; always testing and learning.
• Willingness and ability to present self in a neat, clean, and professional manner always throughout the workday and/or whenever present at the community.

Compensation

What we have to offer:

We know that happy people are productive and perform. If we take good care of our team, everything else will fall in place. That’s why we offer competitive pay that is commensurate with the market and relevant experience, along with an excellent benefits package including Medical, Dental, Vision, Life, Disability, FSA and 401(K). Certain positions with sales and leasing responsibilities are provided with a commission plan or an override program.

Supervisory Responsibilities

• Directly supervises a team comprised of a Sales & Leasing agent and two Maintenance Technicians.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Demands and Work Environment

• Continually required to stand, walk, sit, bend, reach, talk, and hear
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Occasionally exposure to outside weather conditions
• The employee must occasionally lift and /or move more than 20 pounds.

Equal Opportunity Employer

At Company, we don’t just accept difference – we celebrate it! We are committed to creating an inclusive environment for all employees and seek to support the diverse cultures, perspectives, skills, and experiences of our staff.

Company is an equal opportunity employer where hiring is based solely on a person's merit and qualifications directly related to professional competence. Company does not discriminate against any applicant or employee based on their race, creed, color, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital status, medical condition, or any other non-merit factor protected by law.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Unsolicited resumes from third party agencies will not be accepted.

Community Manager

The Community Manager plays a key leadership role in overseeing the operations, growth, and overall success of a residential community. This position is responsible for managing day-to-day operations, leading staff, supporting residents, and ensuring compliance with housing regulations.

Responsibilities:

• Drive community performance by managing occupancy, rent collection, property maintenance, and resident relations.
• Conduct regular property inspections to ensure compliance with policies on parking, curb appeal, pets, and maintenance.
• Oversee rent collection and manage delinquent accounts.
• Hire, train, and manage performance of Assistant Community Managers and Maintenance Technicians.
• Develop and monitor budgets for labor and operations, ensuring adherence to financial targets.
• Enforce policies, rules, and procedures for residents, visitors, vendors, and staff.
• Lead sales and marketing activities including home listings, promotional materials, lead follow-up, and sales documentation.
• Manage new home inventory, including setup, inspections, utilities, and title until sale completion.

Qualifications:

• High school diploma required; college degree preferred.
• Minimum 3 years of management experience in property management, retail, or hospitality.
• Strong leadership and delegation skills.
• Experience in budgeting, financial management, and analysis.
• Proficiency in office software; experience with rent/property management software preferred.
• Knowledge of fair housing laws and property management regulations.
• Bilingual in English/Spanish preferred.

Supervisory Responsibilities:

• Directly manages Maintenance Technicians and Assistant Community Managers.

Key Competencies:

• Builds positive relationships with employees and residents through respect, empathy, and responsiveness.
• Demonstrates integrity, accountability, and compliance with policies and regulations.
• Encourages collaboration, innovation, and continuous improvement.
• Provides clear vision, expectations, and feedback to staff.
• Achieves results through goal setting, follow-through, and accountability.

Additional Information:

• Exempt position.
• Salary with variable compensation.
• Requires occasional lifting (up to 20 lbs.) and outdoor work in varying weather conditions.
• Safety-sensitive role.
• Equal opportunity employer; employment contingent on background check and pre-employment screening.

Community Manager

Direct Hire

Onsite-North Shore-Massachusetts

Must Haves:

-5+ yrs as a Property Manager, including residential/ MULTI-FAMILY ''market rate'' experience

-Leasing/Marketing (Experience with leasing/showing of rental units and knowledge about listings,maintenance, etc)

-Financial literacy, including reading financials/P&L. A general knowledge of accounting/being good with numbers is helpful.

- Experience dealing with several buildings

-Customer service experience.working with people

-Experience dealing with receivables

-Experience dealing with delinquencies/legal proceedings for collections, etc

-Driver's license and car

-High Energy

Plus:

Spanish speaking

Exposure to their system ( Appfolio) or another real estate specific system

HUD ( Affordable housing) knowledge experience

Capital Improvements

***

Job Description:

Community Manager

Reports to: Director of Operations

Position Summary:

Experienced residential property manager required for a well-established mid-size property management company with 370+ residential units located in the Lynn/Revere area. The candidate will run the day-to-day operations of the portfolio with market rate, and HUD residents.

Responsibilities:

• Lead the property management team to deliver outstanding results.

• Ensure properties operate smoothly and increase in value.

• Oversee leasing activities, including new leases, lease renewals, rent increases and legal matters including 14NTQ and court appearances.

• Maintain relationships with all Sec 8 housing agencies on leasing, payments and maintenance matters.

• Supervise the Maintenance Manager for turns, work orders and capital improvements.

• Maintain high occupancy rates and tenant retention above market standards.

• Maintain high collections/account receivables.

• Oversee vendors’ workmanship and process invoices.

• Implement preventive maintenance initiatives.

• Create budgets, financial reports and be responsible for variances.

Requirements:

• Results oriented. Self-disciplined with high energy. Leadership skills. Integrity & High Standards.

• Minimum of 5+ years in property management experience.

• Ability to access all areas of the property on a regular and emergency basis.

• Ability to interact with a wide range of people, solve problems, handle stressful and emergency situations with diplomacy.

• Spanish-speaking a plus.

• PM certifications preferred.

***Must be fluent in English and Spanish***

Job description

• Community Manager

Department: Management Job Status: Full Time

FLSA Status: Exempt Reports To: Director of Operations

Work Schedule: Varies based on location Amount of Travel Required: 10-25%

Positions Supervised: Service Manager, Assistant Community Manager, Leasing Consultant

POSITION SUMMARY

The Community Manager is fully accountable for all property operations. Leadership ability is a must, as the Community Manager is the leader of the site team. The purpose of the Community Manager is to effectively manage and coordinate activities and available resources in order to accomplish property, owner, and company objectives. These objectives will include maximizing occupancy and income levels, increasing property values, and minimizing property operational expenses while maintaining a quality product.

FINANCIAL RESPONSIBILITY

Innovative: Demonstrates efficiency and creativity; looks for better, faster and more efficient ways of doing things; handles challenges/obstacles with a positive outlook.

Performance: Exhibits a well-organized and timely approach to achieve desired results; aligns resources to meet the needs of the department; and takes corrective action when necessary.

Fiscal Safety: Concerned for the financial well-being of the company by compliance to safety procedure; awareness of liability concerns.

FUN

Passion: Enjoys the work that they do and demonstrates a pleasant demeanor on the job and shows desire for success.

Entrepreneurial Spirit: Exhibits behavior that is consistent with the Vision, Mission and Values of the Company; makes working environment enjoyable for self and others.

JOB SPECIFIC COMPETENCIES

Associate Relations:

• Manages all on-site employees, including giving timely, constructive feedback and positive encouragement.
• Motivate the office and maintenance staff and give consistent verbal and written feedback. Has the ability to document performance feedback (including corrective actions) and effectively manages employee performance on a regular interval.
• Train and develop subordinates (provide on-the-job training and ensure assigned company training is complete).
• Recruit, hire, train, motivate and supervise all on-site staff in order to achieve operational goals assigned to the property. This will include team building, training, and performance management.
• Plan and carry out the successive steps of regular duties and handles problems and deviations in the work assignment in accordance with objectives, policies, previous training, or company practices.
• Abides my state and federal work regulations including wage and hour laws. Does not participate in or allow discriminatory, harassing or retaliatory actions
• Has read and understands the MLPG New Hire Onboarding Process and is effectively able to execute the process and communicate it to candidates
• Coordinates directly with HR regarding termination decisions and does not make termination recommendations unless the proper documentation is in place.

Resident Relations and Education:

• Communicate clearly to residents and in a consistent manner.
• Respond to resident requests and concerns in a timely, professional manner.
• Read and/or listen to resident requests/complaints in a calm, respectful, and open manner.
• Maintain a complete clean and neat uniform. Personal appearance must be clean and neat at all times, according to MLPG policy.
• Demonstrate customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a professional and open manner. Responds sensitively to concerns/complaints and exhibits a sense of urgency.
• Attend and assist in resident activities and functions after hours and weekends, as needed.

Financial:

• Assist in budget preparation, as well as maintain budgeted income and expenses. Project monthly forecasts and understand and explain budget variances.
• Ensure that all rents are collected and posted and processed/deposited on a daily basis.
• Oversee all accounting transactions. Manage cash accounts, process invoices as directed by Supervisor and owner, maintain proper bookkeeping at all times.

Property Evaluations:

• Perform and schedule all evictions and enforce adherence to all lease rules and regulations by all residents.
• Walk all vacant units as well as the property on a regular basis ensuring that it is well maintained. During these inspections all liability and/or deficiencies should be reported to to the Service Manager and Supervisor.
• Responsible for office operations, quality curb appeal, office and model cleanliness.
• Conduct market surveys as required. Create and implement marketing plans for ongoing success and high occupancy of the property.

Payroll:

• Has a working knowledge and a familiarity with Paylocity Payroll System. Seeks help and additional training if necessary.
• Seeks supervisor or ownership’s approval before approving employee overtime.
• Approval of timesheets and overtime by the 10am Monday morning deadline.
• Ensures employees have completed their time card approvals.
• Limits and monitors employee missed punches and disciplines chronic offenders.
• Does not manipulate over time records, monitors overtime proactively but does not remove legitimate employee overtime worked. Does not allow employees to work off the clock.
• Maintains accurate payroll records by promptly returning Associate Status Forms to Payroll.

Reporting:

• Must maintain all records in a complete and organized manner as described throughout the MLPG P&P Operations Manual and in full compliance with outside regulatory boards which may be applicable (EEOC, OSHA, EPA, HUD, etc.)
• Consistently review all leasing performance and paperwork.

Safety:

• Responsible for responding to all emergency situations, preparing all necessary reporting and notifying the Supervisor, Regional Director, VP and COO.

Compliance:

• Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to owner requests as needed.
• Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA and all other Federal, State and Local laws pertaining to Multi-Family Housing.
• Fully implement and enforce all policies and procedures as outlined in the MLPG Policy and Procedures Manuals. Maintain and keep Policies and Procedures in up to date manner, inform and train staff on any revisions in a timely manner.
• Review and approve all leasing application files; enforce property qualifying criteria in a fair and consistent manner for all leasing applicants.

POSITION QUALIFICATIONS

Education

High School degree required, college preferred.

Experience

One year prior experience in property management or in a related industry.

Other Requirements

Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations. Basic understanding of Landlord/Tenant laws and application, familiarity with GAA Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry.

SKILLS & ABILITIES

Computer Skills

Computer software experience to include MS Word, MS Excel, Google Suite. Basic typing skills and knowledge of computers. Use of the company’s payroll system is required. Prior HRIS experience a plus.

Certificates & Licenses

Valid driver’s license and current automobile insurance is required. Position requires individuals to furnish their own reliable transportation. CPM®, ARM® designation preferred. Ability to earn future designations as required by Industry standards.

WORK ENVIRONMENT

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms and residences or commercial vehicles.

The work area is adequately lighted, heated, and ventilated. On occasion, the incumbent may be exposed to dirty and/or hazardous conditions when inspecting vacated units.

UNDERSTANDING OF JOB ESSENTIALS:

ML Property Group is a harassment free workplace. All candidates must pass a drug screen (with the elimination of THC) and an extensive background check. MLPG is an equal opportunity employer and does not tolerate harassment, discrimination or retaliation.

I understand that all pre-employment screening activities are conducted in compliance with federal and state employment laws. Background checks are completed during the post-offer stage of the employment process in compliance with the Fair Credit Reporting Act requirements.

I also fully understand the content of this job description, have had the opportunity to ask questions regarding this job description, and have had the job duties and responsibilities, requisites, and physical demands and working conditions explained to me. I am capable of performing the essential functions of this job with or without reasonable accommodation. If I need accommodation, I will ask the hiring manager for it.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person