Explore customer service opportunities in 2413 Customer Service jobs in Chicago
Customer Service Representative
Posted today
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Job Description
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.
Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.
From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources.
This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you!
This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling.
What you'll be doing:
- Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives.
- Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts.
- Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies.
- Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills.
- Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs.
- Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments.
- Drive alignment between training content and real-world field execution through continuous feedback loops.
- Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training.
- Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions.
- Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience.
- Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance.
- Provide sales rep feedback to improve UX related to digital tool enhancements and usability.
- Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration.
- Support wider Coaching and L&D for Business-wide training or program rollouts.
- Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate.
What you bring to the table:
- Deep understanding of field sales dynamics and channel selling.
- Ability to articulate and leverage sales coaching methodology and apply within various team focuses.
- Strong facilitation and public speaking skills for both live and virtual audiences.
- Empathetic listener with the ability to coach reps of varying skill levels and backgrounds.
- Data-driven mindset and use of performance metrics to guide coaching decisions.
- Curious and adaptable, comfortable navigating fast-changing tech and business environments.
- High emotional intelligence, allowing you to quickly build trust across internal and external teams.
- Proactive communicator, delivering clear and actionable feedback.
- Skilled in simplifying complex systems and processes for a range of learner audiences.
- Organized and resourceful, able to manage multiple training rollouts across different regions or teams.
- Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders.
- Think creatively, using real-world examples and storytelling to make training come alive.
- Possess strong written and visual communication skills to aid in developing engaging training materials.
What's needed- Basic Qualifications
- 4+ years of sales experience.
What's needed - Preferred Qualifications:
- 2+ years of experience in coaching, training or adult learning / education
- Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations.
- Deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework.
- Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables.
- Experience and proficiency with
- Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month.
We Offer:
- Inclusive culture with associate-led Business Resource Groups.
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Customer Service Representative
Posted 1 day ago
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Job Description
Benefits We Offer:
- Comprehensive health, prescription, dental, vision, life, and disability plans
- Competitive pay rates
- Referral opportunities ? Refer a friend & Cash in!
- Travel reimbursement and per diem allowances
- Employee discounts
- Educational opportunities
Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare professionals and built for healthcare professionals. As your true advocates, we will always help you thrive and pave the path forward in your career. Our talented staffing team is committed to providing exceptional customer service, great opportunities with top pay and benefits.
From Per Diem to Travel Contracts, miles away or local to you, Health Advocates Network can find you just what you are looking for. Allow us to get you to you next adventure!
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Store : 50 W Lake Cook Rd, Buffalo Grove, Illinois 60089 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be chall Customer Service Representative, Customer Service, Representative, Retail, Service
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Customer Service Representative
Pay from $24 to $9 per hour with significant growth and earning potential!
Includes 2 Shift Differential
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly and customer focused. As a Uline Customer Service Representative, youll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Why Customer Service at Uline?
Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
-
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! Well equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus , but if you are eager to learn, we will train you!
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Caf featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North Americas leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNCS)
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Customer Service Representative
Pay from $24 to $9 per hour with significant growth and earning potential!
Includes 2 Shift Differential
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly and customer focused. As a Uline Customer Service Representative, youll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Why Customer Service at Uline?
Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
-
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! Well equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus , but if you are eager to learn, we will train you!
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Caf featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North Americas leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNCS)
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Customer Service Representative
Pay from $24 to $9 per hour with significant growth and earning potential!
Includes 2 Shift Differential
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly and customer focused. As a Uline Customer Service Representative, youll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Why Customer Service at Uline?
Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
-
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! Well equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus , but if you are eager to learn, we will train you!
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Caf featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North Americas leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNCS)
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the face of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and s Customer Service, Customer Service Representative, Representative, Store Manager, Retail
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Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Location: Chicago, IL (relocating to Itasca, IL in 2026 candidates must be comfortable with both locations)
Industry: Logistics / Transportation
Compensation: $20 21/hour contract
Work Schedule: Second Shift, MondayFriday, 12:00 PM 9:00 PM (1-hour lunch). Hybrid schedule with mandatory in-office days on Monday and Wednesday, plus one additional day onsite.
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client: Addison Group is hiring for our client, a logistics company experiencing significant growth. This is an excellent opportunity for candidates looking to gain exposure in transportation and logistics while working in a collaborative and supportive environment with room for advancement.
Job Description: The Customer Service Representative will support the brokerage operations team by managing a shared inbox, handling customer and carrier communications, and ensuring shipments run smoothly. This role is ideal for someone detail-oriented, quick with technology, and comfortable working in a fast-paced environment.
Key Responsibilities:
- Monitor and respond to inquiries from carriers and customers via a shared inbox.
- Verify shipment details such as driver arrivals, pickups, deliveries, and delays.
- Provide clear, professional communication to resolve customer concerns.
- Escalate complex issues to the appropriate team members as needed.
- Maintain accurate records of communications and confirmations.
- Collaborate with internal teams to improve processes and support overall operations.
- Manage multiple tasks simultaneously while meeting deadlines in a fast-paced setting.
Qualifications:
- High school diploma or GED required.
- Strong typing skills with accuracy and speed.
- Proficiency with Microsoft Office and email communication tools.
- Excellent written and verbal communication skills.
- Strong attention to detail, organization, and ability to prioritize.
- Comfortable working in a fast-paced, deadline-driven environment.
- Basic understanding of U.S. geography preferred.
- Previous logistics experience not requiredideal for candidates from customer service, retail, or hospitality backgrounds who want to grow into a logistics career.
Additional Details:
- Contract-to-hire opportunity.
- Casual dress code
Perks:
- Hybrid schedule with consistent onsite collaboration.
- Career growth potential in the logistics and transportation field.
- Exposure to a fast-growing industry with long-term stability.
- Supportive, team-oriented culture that values learning and development.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Customer Service Representative
Pay from $24 to $9 per hour with significant growth and earning potential!
Includes 2 Shift Differential
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly and customer focused. As a Uline Customer Service Representative, youll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Why Customer Service at Uline?
Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
-
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! Well equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus , but if you are eager to learn, we will train you!
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Caf featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North Americas leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNCS)
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Customer Service Representative
Pay from $24 to $9 per hour with significant growth and earning potential!
Includes 2 Shift Differential
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly and customer focused. As a Uline Customer Service Representative, youll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Why Customer Service at Uline?
Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
-
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! Well equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus , but if you are eager to learn, we will train you!
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Caf featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North Americas leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNCS)