349 Customer Service jobs in Farmersville

We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Description We are looking for an organized and attentive Customer Service Representative to join our team in Plano, Texas. This is a Contract-to-permanent position that requires excellent communication skills and the ability to resolve customer inquiries effectively. The role involves collaborating with various departments to ensure seamless customer support and satisfaction.
Responsibilities:
- Respond to customer inquiries with active listening and thoughtful questioning to deliver effective solutions.
- Redirect or escalate calls to appropriate team members while maintaining clear communication and workflow coordination.
- Expand knowledge of company processes and transactions to enhance service capabilities and assist other departments when needed.
- Identify and report workflow or service issues to leadership to prevent disruptions in customer experience.
- Adhere to company standards, training guidelines, and legal requirements while performing daily tasks.
- Maintain professionalism and composure during challenging situations to uphold high service standards.
- Prepare clear and concise written communication to address customer concerns or document interactions.
- Collaborate across departments to resolve grievances and ensure customer satisfaction.
- Utilize company software and tools efficiently to manage customer data and service records. Requirements
- Bilingual in Spanish required
- At least one year of experience in customer service, ideally in a call center environment.
- Proficiency in Microsoft Office/365 applications and the ability to quickly learn proprietary and vendor software.
- Strong ability to read, comprehend, and create written communications at a basic level.
- Excellent listening skills with the ability to clarify and address customer needs.
- Demonstrated ability to remain composed and focused under stress or ambiguity.
- Capacity for learning agility, including the ability to grasp new concepts quickly and avoid repeated mistakes.
- Commitment to finding solutions that benefit both the customer and the company.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Description

Job Description

Focused on the electrical, network infrastructure and HVAC markets, NSI continues to outpace the industry in unprecedented growth. We are all about Making Connections, and we know our future success depends on the collective talents and experiences of our people and their ability to come together for our customers and communities. With locations across North America, NSI has the size and breadth to provide opportunities to grow and develop.  If you’re looking for a dynamic, fast-paced and growing workplace to continuously learn and thrive, we want to hear from you!Are you a proactive team player who thrives on delivering exceptional customer experiences? Join NSI Industries , where your role as a Customer Service Representative (Manufacturing & Distribution)  is essential to ensuring our customers receive top-tier support and service.

In this dynamic position, you’ll serve as the frontline connection to our customers—responding to inquiries, processing orders, and resolving issues with precision and care. Your contributions will directly impact customer satisfaction and our continued success.

Responsibilities

• Manage customer accounts and process orders accurately and efficiently.
• Address product and service inquiries, ensuring timely and effective resolution.
• Maintain financial records and generate reports as needed.
• Handle a high volume of calls while identifying opportunities to generate sales leads.
• Build trust and rapport with customers through clear, empathetic communication.
• Provide accurate information and resolve complaints with professionalism.
• Document customer interactions and transactions thoroughly.
• Use technology tools to manage communications and verify order details.

Requirements

• Experience:  3–5 years in customer service within manufacturing, distribution, or a related field.
• Education:  High school diploma or equivalent required; college degree preferred.
• Skills:  Strong communication, multitasking, and problem-solving abilities.
• Technical Proficiency:  Familiarity with CRM systems; experience with EDI/VMI, RMA, and NetSuite is a plus.
• Location:  On-site | Huntersville, NC

___ _ _ _ _ _ _

Benefits: NSI Industries offers a competitive salary, performance-based and attendance bonuses for certain roles. We offer health, dental, and vision insurance. Retirement savings plan with company match. Paid holiday time off and vacation.

EEO employer M/F/D/V: NSI Industries is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law.

Reasonable Accommodation: NSI Industries is committed to providing reasonable accommodation for qualified individuals with disabilities. If you require assistance or accommodation during the application process, please contact your Recruiter for assistance. We comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities to ensure equal employment opportunities.

Physical Work Requirements: Many roles at NSI Industries require physical activities where the employee must occasionally lift and/or move items or require specific vision abilities.

Drug Free Workplace: NSI Industries maintains a drug-free workplace and requires all employees to complete and pass a pre-employment drug screen and background check.

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Job Description

Job Description

We are seeking a motivated and detail-oriented Customer Service Representative to join our team. This position requires strong communication skills, proficiency in Microsoft Excel and Word, and a solid understanding of computer systems.

Job Responsibilities:

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

- Provide accurate information regarding products, services, and company policies.

- Resolve customer complaints efficiently and effectively, escalating issues when necessary.

- Maintain detailed and accurate records of customer interactions in the database.

- Collaborate with other departments to address customer needs and improve service delivery.

- Utilize Microsoft Excel to track customer interactions, analyze data, and generate reports.

Qualifications:

- High school diploma or equivalent required.

- Proficiency in Microsoft Excel and Word.

- Strong computer skills and the ability to learn new software quickly.

- Excellent verbal and written communication skills.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Schedule:

Monday thru Friday 8am-5pm

Payrate:

$18 hrly with weekly pay

#IND

Job Description

Job Description

Focused on the electrical, network infrastructure and HVAC markets, NSI continues to outpace the industry in unprecedented growth. We are all about Making Connections, and we know our future success depends on the collective talents and experiences of our people and their ability to come together for our customers and communities. With locations across North America, NSI has the size and breadth to provide opportunities to grow and develop.  If you’re looking for a dynamic, fast-paced and growing workplace to continuously learn and thrive, we want to hear from you!

CUSTOMER SERVICE REPRESENTATIVE – Manufacturing/Distribution

Are you a highly motivated team player with a passion for customer experience? If so, we have an exciting opportunity for you!

At NSI Industries , the Customer Service Representative role is crucial to our success in supporting our valued customers. In this pivotal position, you will handle customer inquiries, process orders, and ensure ultimate customer satisfaction.

We are looking for candidates with a high school diploma or equivalent and 3-5 years of experience in the manufacturing and/or distribution fields or a related area. You should be familiar with commonly used concepts, practices, and procedures within the field. You will rely on instructions and pre-established guidelines to perform your job functions, working under immediate supervision.

Join us in maintaining excellent service standards and achieving high customer satisfaction. We look forward to welcoming you to our team!

Key Responsibilities:

• Process customer orders and manage accounts.
• Resolve product/service issues and follow up to ensure resolution.
• Maintain financial accounts and prepare reports.
• Handle a high volume of calls and generate sales leads.
• Identify customer needs and build trust through effective communication.
• Provide accurate information and handle complaints efficiently.
• Keep detailed records of customer interactions and transactions.
• Utilize technology to manage calls and verify order information.

Requirements:

• 3-5 years of relevant experience.
• High school diploma or equivalent; college degree preferred.
• Proven customer support experience and familiarity with CRM systems.
• Strong communication, multitasking, and problem-solving skills.
• Experience with EDI/VMI, RMA, and NetSuite preferred.

Top Skills:

• Customer Service, Product Knowledge, Quality Focus
• Documentation, Listening, Phone Skills
• Conflict Resolution, Multitasking, Patience
• Negotiation, Positive Attitude, Attention to Detail
• People Orientation, Analysis, Problem Solving
• Organizational Skills, Adaptability, Computer Skills

___ _ _ _ _ _ _

Benefits: NSI Industries offers a competitive salary, performance-based and attendance bonuses for certain roles. We offer health, dental, and vision insurance. Retirement savings plan with company match. Paid holiday time off and vacation.

EEO employer M/F/D/V: NSI Industries is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law.

Reasonable Accommodation: NSI Industries is committed to providing reasonable accommodation for qualified individuals with disabilities. If you require assistance or accommodation during the application process, please contact your Recruiter for assistance. We comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities to ensure equal employment opportunities.

Physical Work Requirements: Many roles at NSI Industries require physical activities where the employee must occasionally lift and/or move items or require specific vision abilities.

Drug Free Workplace: NSI Industries maintains a drug-free workplace and requires all employees to complete and pass a pre-employment drug screen and background check.

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QAi3MWJnJR

Job Description

Job Description

Focused on the electrical, network infrastructure and HVAC markets, NSI continues to outpace the industry in unprecedented growth. We are all about Making Connections, and we know our future success depends on the collective talents and experiences of our people and their ability to come together for our customers and communities. With locations across North America, NSI has the size and breadth to provide opportunities to grow and develop.  If you’re looking for a dynamic, fast-paced and growing workplace to continuously learn and thrive, we want to hear from you!Are you a proactive team player who thrives on delivering exceptional customer experiences? Join NSI Industries , where your role as a Customer Service Representative (Manufacturing & Distribution)  is essential to ensuring our customers receive top-tier support and service.

In this dynamic position, you’ll serve as the frontline connection to our customers—responding to inquiries, processing orders, and resolving issues with precision and care. Your contributions will directly impact customer satisfaction and our continued success.

Responsibilities

• Manage customer accounts and process orders accurately and efficiently.
• Address product and service inquiries, ensuring timely and effective resolution.
• Maintain financial records and generate reports as needed.
• Handle a high volume of calls while identifying opportunities to generate sales leads.
• Build trust and rapport with customers through clear, empathetic communication.
• Provide accurate information and resolve complaints with professionalism.
• Document customer interactions and transactions thoroughly.
• Use technology tools to manage communications and verify order details.

Requirements

• Experience:  3–5 years in customer service within manufacturing, distribution, or a related field.
• Education:  High school diploma or equivalent required; college degree preferred.
• Skills:  Strong communication, multitasking, and problem-solving abilities.
• Technical Proficiency:  Familiarity with CRM systems; experience with EDI/VMI, RMA, and NetSuite is a plus.
• Location:  On-site | Huntersville, NC

___ _ _ _ _ _ _

Benefits: NSI Industries offers a competitive salary, performance-based and attendance bonuses for certain roles. We offer health, dental, and vision insurance. Retirement savings plan with company match. Paid holiday time off and vacation.

EEO employer M/F/D/V: NSI Industries is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law.

Reasonable Accommodation: NSI Industries is committed to providing reasonable accommodation for qualified individuals with disabilities. If you require assistance or accommodation during the application process, please contact your Recruiter for assistance. We comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities to ensure equal employment opportunities.

Physical Work Requirements: Many roles at NSI Industries require physical activities where the employee must occasionally lift and/or move items or require specific vision abilities.

Drug Free Workplace: NSI Industries maintains a drug-free workplace and requires all employees to complete and pass a pre-employment drug screen and background check.

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Description
After 30 days on assignment > pay rate increases
Benefit Customer Service Representative - Non Bilingual
The Role/Job Description:
As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met.
Key Responsibilities
- Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message
- Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls
- Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
- Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.
- Read and understand client's plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member
- Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information
- Maintain and document complete and accurate call and case notes in a professional manner
- Regularly participate in team meetings and training
- Perform other duties as assigned
Skills
Customer service, Call center, Customer support, data entry, benefits verification, Microsoft office, customer service call center, pension, inbound call, outbound calls
Top Skills Details
Customer service, Call center, Customer support
Additional Skills & Qualifications
Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
- Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills
- Ability to work in a structured environment - adhere to posted work schedule and breaks/lunches, following protocols
- High level attention to detail, multi-tasking, and ability to organize work
- Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
- Ability to work autonomously in a self-paced, self-motivated team environment
- Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat
- Ability to understand and follow oral and written instructions
- Ability to type 30 words a minute
- Experience working in a customer service related field
- High School degree required
The following are a plus
- Associate or Bachelor's degree nice to have
- Working knowledge of health and welfare and/or defined benefit pension plans
- Experience working in a call center environment
- Ability to read, write and speak Spanish (for bilingual positions)
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description

Job Description

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off

Lead with Purpose: Customer Service Representative
Join Our Mission to Save Lives by Teaching Children to Swim!


At Little Otter Swim School , were not just teaching children to swimwere on a mission to save lives by providing the essential skill of swimming to children. We believe that every child deserves the chance to feel confident and safe in the water, and our work extends far beyond the pool. Were committed to creating positive experiences that leave a lasting impact on every family we serve.

As a Customer Service Representative , youll play a vital role in connecting with families and supporting them on their journey with us. Youll ensure they feel valued, heard, and supported, helping to build lasting relationships and ensuring that every customers experience is seamless and meaningful. This connection is integral to our mission of teaching children life-saving skills, as it allows us to create a positive, trusting relationship that fosters the success of every child.

If you're ready to be a part of a team that's changing lives and making a real difference, we want you on board!

What Youll Do:

• Customer Support : Provide exceptional service to parents and families by answering questions, assisting with scheduling, and explaining our programs and policies, ensuring a smooth and positive experience every step of the way. Every interaction is an opportunity to build a relationship that supports our mission to teach children life-saving swimming skills.
  
  
• Problem Resolution : Handle customer concerns with empathy and professionalism, always finding solutions that reflect our commitment to customer satisfaction and the life-changing impact were making in the lives of children.
  
  
• Administrative Support : Assist with scheduling, registration, and payment processes, ensuring that all administrative tasks are carried out efficiently and accurately so families can focus on their child's progress and safety.
  
  
• Collaborate & Support : Work closely with team members across the organization to ensure a seamless experience for all families, knowing that every moment we spend supporting a family brings us closer to our life-saving goal.
  
  
• Promote Positive Culture : Contribute to a welcoming and supportive atmosphere that builds trust with customers and creates a positive work environment. Our connections with families are at the heart of our mission, and we strive to foster a culture that reflects that.
  
  

What Youll Bring:

• Passion for Customer Service & Life-Saving Mission : Youre passionate about making a difference in peoples lives and dedicated to creating lasting, positive experiences for customers. You understand that the customer journey is integral to our mission of saving lives through swimming.
  
  
• Strong Communication Skills : Youre an excellent listener who can provide clear, accurate information to address customer concerns and help guide them along their journey.
  
  
• Team Player : You collaborate well with others, working together to create a supportive, goal-driven environment that drives our mission forward.
  
  
• Organized & Goal-Oriented : Youre proactive, efficient, and focused on providing quality service while helping families achieve their goals and ensuring that children are safe and thriving in the water.
  
  
• Patience & Empathy : You approach every interaction with care, understanding, and a calm demeanor, always prioritizing the emotional well-being of our families.
  
  
• Commitment to Consistency : Youre reliable and maintain a consistent work schedule, ensuring continuity of support for our customers and building strong, trusting relationships with families.
  
  

Why Little Otter Swim School?


At Little Otter Swim School , were more than just a teamwere a family. Were passionate about what we do and deeply committed to providing exceptional service to our customers. By joining us, youll become part of a purpose-driven organization that values growth, teamwork, and professional development.

• Growth Opportunities : Whether youre looking for part-time work or a full-time career, we offer opportunities for advancement and continuous learning.
  
  
• Competitive Pay : Starting at $15$18.50 per hour, with the potential for higher wages based on experience.
  
  
• Inclusive Culture : We value diversity and foster an inclusive workplace where all team members are respected and supported.
  
  
• Making a Difference : Youll be helping families feel confident and supported while contributing to the life-saving mission of teaching children to swim.
  
  

If you're excited about making a real difference in the lives of families and children, all while providing exceptional customer service, we want to hear from you!

Apply Today and be part of a team thats saving lives and making a meaningful impact on the lives of our families.

Little Otter Swim School is an equal-opportunity employer and encourages individuals from all backgrounds to apply. Join us today and help us teach life-saving skills to children!

Description
After 30 days on assignment > pay rate increases
Benefit Customer Service Representative - Non Bilingual
The Role/Job Description:
As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making updates to their health care and/or pension plans. We allow you the freedom to take the time necessary to provide the highest level of service on each contact. You will spend your day on the phone, with opportunities to assist with chat and message center as you gain additional experience. We provide superior customer service in a work from home environment (following the initial training and onboarding period). Eligibility requirements to work from home must be met.
During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training (and during our off season), your hours may fluctuate between 32 to 40 hours depending on the needs of the client or clients you are assigned to support.
This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity with Willis Towers Watson. All of our supervisors and many of our managers started out as seasonal colleagues - will you be one?
Key Responsibilities
- Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message
- Ability to customize customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls
- Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
- Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.
- Read and understand client's plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member
- Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information
- Maintain and document complete and accurate call and case notes in a professional manner
- Regularly participate in team meetings and training
- Perform other duties as assigned
The Requirements
About YOU:
You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time. You have patience, and the ability to listen and recognize the needs of our client members. You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji's. You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message. You're comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual. You're excited at the opportunity to start a career with a top-notch global company!
HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours
Skills
Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls
Top Skills Details
Customer service,Call center,Customer support
Additional Skills & Qualifications
Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
- Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills
- Ability to work in a structured environment - adhere to posted work schedule and breaks/lunches, following protocols
- High level attention to detail, multi-tasking, and ability to organize work
- Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
- Ability to work autonomously in a self-paced, self-motivated team environment
- Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat
- Ability to understand and follow oral and written instructions
- Ability to type 30 words a minute
- Experience working in a customer service related field
- High School degree required
The following are a plus
- Associate or Bachelor's degree nice to have
- Working knowledge of health and welfare and/or defined benefit pension plans
- Experience working in a call center environment
- Ability to read, write and speak Spanish (for bilingual positions)
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.