16 Customer Service jobs in Las Vegas
Customer Service Representative
Posted 4 days ago
Job Viewed
Job Description
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
Physical Demands :
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $13-16/ hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
Customer Service Representative
Posted 10 days ago
Job Viewed
Job Description
ESSENTIAL FUNCTIONS
• Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
• Knowledge of room openings and availability.
• Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
• Accurately handle all cash and charge transactions.
• Make cash drops in the safe.
• Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
• Take work orders from residents and process correctly in the system.
• Receive and distribute mail to residents.
• Maintain a clean and inviting office
• Other duties as assigned
REQUIRED EXPERIENCE
• HS Diploma or equivalent
• 6 months customer service experience
• Legally able to work within State and Federal guidelines
PHYSICAL REQUIREMENTS
• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 25 pounds.
• Constant face-to-face interactions with customers.
• Ability to multi-task and remain positive in busy working conditions.
WORKING CONDITIONS
• Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
• Comply with the brand and Company uniform and hygiene policies.
• Fun, fast-paced, upbeat environment
Alterations Customer Service Representative
Posted 4 days ago
Job Viewed
Job Description
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver five-star customer experience.
- Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alterations services and personalization options.
- Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
- Maintain high dress code standards as required by the Dress Code policy.
- Greet and escort all alterations customers to and from alterations for appointments.
- Press, steam, and spot clean all merchandise.
- Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
- Build long-term relationships to meet and exceed customer satisfaction and loyalty.
- Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
- Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
- Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
- Maintains a clean and well-organized alterations room.
- Performs duties and tasks as assigned by store management.
Physical Demands:
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.
Education & Credentials:
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment.
- Prior sewing experience is helpful.
- Prior experience with computerized POS (Point of Sale) system
Now that we've popped the question, please say "I do".
Part Time Benefits Include -
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
Customer Service Representative (Las Vegas, Nevada, US)
Posted 4 days ago
Job Viewed
Job Description
Customer Service Representative
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!
This position requires you to be on-onsite. Must live within 50 miles of the Las Vegas Site: 420 E. Pilot Rd, Las Vegas NV, 89119
About Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
Join our team as a Customer Service Representative supporting one of the largest providers in the U.S. for military service members and their families. You will play a crucial role in resolving customer issues and managing their financial needs through inbound calls.
As a Customer Service Representative at Foundever, you'll thrive by utilizing your compassion and communication skills to assist customers with their financial services. With our paid training and comprehensive benefits, you'll be well-equipped to prioritize your financial, physical, and mental well-being, giving you a true sense of purpose in your work.
At Foundever, we’re passionate about investing in our agents and supporting you in achieving your career goals. You’ll have fantastic opportunities to grow within the company, and we encourage you every step of the way! Let’s embark on this career journey together!
Why You Should Join Us
- Competitive Pay: $17-$18/hour!
- Paid Training: Enjoy 100% free professional training.
- Full-Time Hours
- Retirement Plan: 401(k) with company matching.
- Health Benefits: Medical, Dental, Vision, and Wellness Benefits.
- EAP Support: Access our Employee Assistance Program for added support.
- Paid Time Off: Recharge with generous PTO.
- Employee Discounts: Great savings on various products and services!
- Referral Bonuses: Earn money for referring friends!
- Career Growth: 84% of managers promoted from within
- Bonus Opportunities: Unlock extra earning through bonus programs!
What We’re Looking For
- Must be at least 18 years old to apply. li>Education: High School Diploma or GED equivalent is required. li>Experience: Preferred: 6 months to 1 year of relevant work experience to hit the ground running! < i>Availability: Must have open availability during our hours of operation – flexibility is key!
- b>This position requires you to be on-onsite. Must live within 50 miles of the Las Vegas Site: 420 E Pilot Rd, Las Vegas NV, 89119
Key Skills
- < i >System Navigation: Ability to navigate system tools to search for answers & information < i >Customer Service Aptitude: Strong skills in delivering exceptional service. < i >Reliability: Consistent dependability and responsibility. < i >Critical Thinking: Ability to assess situations and develop empathetic solutions. < i >Service-Oriented: A personal drive to serve others with compassion. < i >Organizational Skills: Strong organizational abilities are crucial for success in this role. < i >Self-paced Learner: Ability to independently study and successfully pass the paid training provided by Foundever.
What to Expect After Your Application
- Next Steps: After completing your application you will receive a secondary email containing a link to our assessment. Once the assessment is complete and your eligibility is confirmed you’ll receive an invitation to connect with one of our recruiters for a preliminary interview and job preview. Let’s get to know each other!
- If we determine you’re a great fit for the role, we’ll invite you to an onsite session at our facility located at 420 Pilot Rd, Las Vegas, NV 89119. Discover firsthand why our employees love working onsite and meet the team!
- tay Tuned: After your session, be sure to check your email for additional information and next steps. An opportunity is just around the corner!
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook, LinkedIn, and Twitter.
Immediate Openings - Remote Customer Service Representative - 19 plus Hourly
Posted 23 days ago
Job Viewed
Job Description
Are you driven by a desire to help others and solve problems efficiently? We are seeking enthusiastic individuals to join our team as Remote Customer Support Specialists. You will play a crucial role in delivering outstanding service and creating memorable experiences for a diverse client base from the comfort of your home.
What You Will Do:
- Handle customer inquiries and issues with empathy and efficiency
- Resolve challenges professionally, ensuring customer satisfaction
- Communicate clearly and persuasively in both oral and written forms
- Maintain a positive and approachable demeanor throughout customer interactions
Ideal Candidate Traits:
- Strong passion for and commitment to exceptional customer service
- Excellent communication and interpersonal skills
- Ability to multitask and operate independently
- Skilled in various computer systems and software applications
Benefits of Joining Our Team:
- Fully remote work: Experience the freedom to work from anywhere
- Flexible hours: Design your own work schedule to fit your lifestyle
- Competitive pay: Earn at least $19 per hour, with potential for more
- Growth opportunities: Enhance your skills and advance your career
Get Started With Us:
Additional Information: No prior experience or educational qualifications are necessary. Candidates must have a quiet work environment and reliable internet access. A background check is required for all applicants. We celebrate diversity and are proud to be an equal opportunity employer, welcoming all applicants regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#ZR
Customer Service Associate
Posted 10 days ago
Job Viewed
Job Description
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion.
Location: NY Metro
Schedule: Weekend availability required
Pay: $19.75
Benefits
* Medical, Dental, and Vision Insurance
* Employer-Paid Life Insurance
* Disability Insurance
* Paid Time Off
* Paid Parental Leave
* 401(k) with company match
* Employee Discount
Job Responsibilities
* Handles each customer in a courteous and gracious manner
* Maximize sales by achieving add-on sales and recommendations
* Knowledge of the store's stock; stock varies by store location
* Assists in the upkeep of the store by maintaining store displays and merchandising.
* Assists with inventory and receiving of merchandise
* Replenish backstock to maintain appropriate levels of merchandise on the floor
* Markdown merchandise as needed.
* CSA's may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store - they may not open the store
* Other duties may be assigned
Job Requirements
* 1 year + retail sales and/or cash handling experience
* Excellent communication and people skills
* Ability to multitask and problem solve
* TAM Card may be required depending upon location
* Additional Security clearance may be required depending upon location
* Satisfactory Criminal Background Check and Drug Testing May be required depending upon location
Additional Requirements
* Limited sitting
* Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
* Normal or corrected vision and hearing
* Can distinguish varying or specific colors, patterns, or materials to assist customers
* Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
* Typically, indoors
* Typically, in a consistent temperature
* Use of fine motor hand functions
* Lift 0-60 lbs with or without reasonable accommodation
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.
Customer Service Associate
Posted 23 days ago
Job Viewed
Job Description
The Customer Service Associate provides an exceptional customer experience and assists with general upkeep of the store.
Location: Harry Reid Airport, 5757 Wayne Newton Blvd, Las Vegas, NV 89119
Store: Welcome to Las Vegas
Pay: $17.00 hourly
Benefits
* Medical, Dental, and Vision Insurance
* Employer-Paid Life Insurance
* Disability Insurance
* Paid Time Off
* Paid Parental Leave
* 401(k) with company match
* Employee Discount
Job Responsibilities
* Greets and assists customers throughout their shopping experience
* Maximizes sales by suggesting products and up-selling when appropriate
* Remains knowledgeable of the store's merchandise and current promotions
* Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise
* Assists with inventory and receiving of merchandise
* Replenishes backstock to maintain appropriate levels of merchandise on the floor
* Conducts markdowns of merchandise as instructed
* Perform opening/closing duties, including securing cash registers and store security
* Communicates customer complaints and inventory concerns to management in a timely manner
* If identified as a keyholder, additional responsibilities will be assigned
* Other duties as assigned
Job Requirements
Job Requirements
* Previous retail or customer service experience is a plus, but not required
* Strong written and verbal English communication skills
* Demonstrated customer service experience
* Ability to multitask and resolve minor customer service conflicts
* Alcohol Beverage Awareness Cared (TAM Card) may be required
* Additional Security clearance may be required
* Satisfactory Criminal Background Check and Drug Testing May be required
Additional Requirements - CSA
* Limited sitting
* Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
* Normal or corrected vision and hearing
* Can distinguish varying or specific colors, patterns, or materials to assist customers
* Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
* Typically, indoors
* Typically, in a consistent temperature
* Use of fine motor hand functions
* Lift 0-60 lbs with or without reasonable accommodation
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At WHSmith North America, it's about each person bringing passion and skills to a dynamic and inclusive workplace!
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Customer Service Insurance Representative (Las Vegas, Nevada, US)
Posted 4 days ago
Job Viewed
Job Description
Customer Service Insurance Representative
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!
This position requires you to be onsite. Must live within 50 miles of the Las Vegas Site: 420 E Pilot Rd, Las Vegas NV, 89119
About Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
Have you ever considered creating a career path of becoming a licensed insurance representative? Good news! Foundever will invest in YOU- We cover your training, testing, and insurance licensing costs!
As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customer's insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificated, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. While awaiting your state license, new hires will focus solely on billing inquiries.
Why You Should Join Us
- Competitive Pay: $18-$20/hour!
- Paid Training: Enjoy 100% paid professional training.
- Full-Time Hours
- Retirement Plans: 401 (k) with company matching.
- Health Benefits: Medical, Dental, Vision, and Wellness Benefits.
- EAP Support: Access our Employee Assistance Program for added support.
- Paid Time Off: Recharge with generous PTO.
- Employee Discounts: Great savings on various products and services!
- Referral Bonuses: Earn money for referring friends!
- Career Growth: 84% of managers promoted within.
- Bonus Opportunities: Unlock extra earnings through bonus programs!
What We’re Looking For
- Must be at least 18 years old to apply. li>Education: High School Diploma or GED equivalent is required. li>Experience: Preferred 6 months to 1 year of relevant work experience in healthcare or Insurance industry. We want you to hit the ground running! < i>Availability: Must have open availability during our hours of operation – flexibility is key!
- b>This position requires you to be onsite. Must live within 50 miles of the Las Vegas Site: 420 E Pilot Rd, Las Vegas NV, 89119
Key Skills
- < i >System Navigation: Ability to navigate system tools to search for answers & information < i >Customer Interaction: Engage with customers, clients, insurance carriers, and internal teams to provide coverage information and policy recommendations. li >Transaction Management: Handle daily client service tasks. A self-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance while completing collegiate-level coursework to prepare for the state exam. li >Performance Review: Participate in weekly assessments of quality standards, key metrics, and personal performance. li >Critical Thinking: Ability to assess situations and develop empathetic solutions. < i >Service-Oriented: A personal drive to serve others with compassion. < i >Organizational Skills: Strong organizational abilities are crucial for success in this role.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook, LinkedIn, and Twitter.
Clerical/ Data Entry/ Customer Service
Posted 2 days ago
Job Viewed