265 Customer Service jobs in Muse

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Job Opening: Customer Service Representative - Canonsburg, PA
Join a dynamic team supporting landowners and building strong relationships across the energy industry!
Location: Canonsburg, PA
Schedule: Monday-Friday, 8:00 AM-4:30 PM (Hybrid: 3 days in-office, 2 days remote)
Training: Mandatory 6-week in-person training
About the Role
We're seeking a Customer Service Representative to support landowners across various business areas.
This role involves cross-departmental collaboration, document management, and inquiry resolution.
You'll play a key part in maintaining strong relationships with interest partners and industry peers.
Key Responsibilities
+ Scan and upload documents into internal systems
+ Create and manage Salesforce accounts and cases
+ Prepare and mail Change of Address and ACH forms
+ Process new and updated owner account data
+ Answer calls on the Owner Relations hotline
+ Investigate discrepancies in payments, interests, and settlements
+ Calculate decimal interests (e.g., working interest, net revenue interest, NPRI, overriding interests, TIK)
+ Analyze leasehold HBP status using GIS maps and tools
+ Review lease documents for terms, royalty percentages, deductions, and pricing
+ Support legal department with claims and civil matters
+ Assist with other Land Department tasks as needed
Qualifications & Skills
+ 0-2 years of administrative/customer service experience
+ High school diploma or GED required
+ Strong relationship-building and communication skills
+ Ability to remain calm and professional under pressure
+ Team-oriented with a proactive and adaptable mindset
+ Excellent organizational and problem-solving abilities
+ Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and CRM platforms
Pay and Benefits
The pay range for this position is $19.05 - $20.33/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Canonsburg,PA.
Application Deadline
This position is anticipated to close on Oct 14, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.

Job Title: Customer Service Representative
Job Description
The Owners Relation Agent I position involves supporting landowners across various business areas, collaborating with different departments to address issues, manage document control, and respond to inquiries. This role is integral in creating and maintaining strong relationships with interest partners and industry peers.
Responsibilities
+ Scan documents into the internal database as needed.
+ Create and monitor Salesforce accounts and cases.
+ Prepare and mail Change of Address and ACH forms.
+ Process new and revised owner account data.
+ Answer incoming calls on the Owner Relations hotline.
+ Research owner inquiries related to discrepancies in payments, interests, and settlements.
+ Confirm decimal interests by calculating various interest types such as working interest, net revenue interest, NPRI, overriding interests, Take in Kind (TIK).
+ Analyze data to confirm leasehold HBP status using GIS Maps and other tools.
+ Review lease documents to confirm lease terms, royalty percentage, gas price, deductions, and market enhancement.
+ Provide assistance to the legal department to resolve claims and civil matters.
+ Handle other Land Department responsibilities as assigned.
Essential Skills
+ 0-2 years of commensurate experience in administrative roles with customer service focus.
+ High school diploma or GED.
+ Ability to build strong relationships and excellent communication skills, both oral and written.
+ Ability to manage stressful situations to a positive outcome.
+ Professional demeanor with proven ability to work in a team environment across cross-functional teams.
+ Self-motivated with the ability to adapt and work under pressure.
+ Ability to prioritize workflow based on specific deadlines.
+ Demonstrated ability to positively influence peers to accomplish organizational goals.
+ Excellent organizational, communication, and problem-solving skills.
+ Proficient computer skills, including MS Word, Excel, PowerPoint, Outlook, and cloud-based CRM applications.
Additional Skills & Qualifications
+ Oil and Gas background is highly preferred.
+ Diploma required, no degree needed.
Work Environment
The work schedule is Monday to Friday, 8am-4:30pm with a 30-minute lunch break. The role offers a hybrid work environment with 3 days in the office and 2 days remote, located in Canonsburg, PA. A mandatory in-person training of 6 weeks is required.
Job Type & Location
This is a Contract position based out of Canonsburg, Pennsylvania.
Pay and Benefits
The pay range for this position is $19.05 - $20.33/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Canonsburg,PA.
Application Deadline
This position is anticipated to close on Oct 2, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.

Job Title: Customer Service Representative
Location: Bridgewater, New Jersey
Type: Contract To Hire
Responsibilities:
Responsible for day-to-day Customer Service activities, including ensuring all customer needs, questions and requirements are being met in a complete, accurate and timely manner, and supporting the outside sales team to help ensure departmental success.
+ Responsible for the complete order entry process:
+ Entry of customer purchase orders and reviews for accuracy of pricing/delivery dates/item/customer location
+ Review of EDI's to ensure accuracy
+ Review and address all order discrepancy prior to release
+ Release and transmit orders to warehouse for processing
+ Issuance of return material authorizations
+ Collaborate with 3PL to ensure on time delivery of customers' orders
+ Assist customers with inquiries and provide relevant information pertaining to product availability, shipping dates, tracking information and verifying orders
+ Resolve all issues related to purchase orders; track and expedite orders as required
+ Assist in coordinating activities associated with a new product award (discounts, committed delivery dates, etc.)
+ Communicate backorders statuses and reports as required to customers, or in response to specific inquiries from a customer or a sales representative
+ Manage and maintain all departmental files and records, including customer account set up information for all direct accounts
+ Knowledge of key customer accounts' operations and their required portals
+ Maintain and load customer pricing in accordance with departmental procedures
+ Direct customer complaints and reported adverse events in accordance with departmental procedures
+ Support the outside sales teams by fulfilling requested actions
+ Function as a liaison between internal departments and external customers, centralizing all contact and information flow
+ Back-up other positions within the department and assist in special projects as assigned
Requirements:
+ BA/BS degree
+ Requirement of 1-2 years in a Customer Service or Sales & Marketing environment; pharmaceutical experience required
+ May accept additional related work experience in lieu of BA/BS degree
+ Proficient in MS Office Suite
+ Familiar with a variety of sales and marketing concepts, practices and procedures
+ Must be capable of problem solving, prioritizing with little direct supervision and adapting in a fast-paced environment
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Ref: #558-Scientific
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

**Overview**
**Healthcare Customer Service Representative (Onsite)**
Are you passionate about delivering exceptional customer service and helping patients navigate their healthcare needs? Join our team as a Customer Service Representative, where you'll provide professional, courteous support for patient and insurance inquiries through phone, email, and in person. You'll also play an active role in maintaining patient accounts, ensuring accuracy, and supporting quality control efforts.
**Starting at $16.00 per hour**
**Responsibilities**
**Key Responsibilities:**
- Professionally answer, forward, and log incoming calls as directed by the Central Business Office (CBO) Manager or Supervisor.
- Understand insurance and patient responsibilities related to account balances and billing.
- Resolve verbal and written patient account inquiries and escalate complex issues to Leads, Accounts Receivable, or supervisors when necessary.
- Accurately process patient payments and apply them to accounts.
- Manage and forward incoming mail following department protocols.
- Document all communication related to patient accounts in the billing system.
- Collaborate with other departments to address and resolve account inquiries effectively.
- Provide feedback on changes in payer plans, contracts, or billing information to the CBO team.
- Maintain strict compliance with HIPAA regulations.
- Assist with additional tasks as assigned when not managing inbound calls.
**Qualifications**
**Required Qualifications:**
+ High school diploma or GED.
+ Minimum of one year of customer service experience.
**Preferred Qualifications:**
+ Proficiency with computer systems, including Windows-based technologies.
+ Experience in a call center or phone-based role.
+ Familiarity with medical billing, insurance processes, or healthcare front desk operations.
+ Strong problem-solving skills with the ability to work independently.
+ Excellent interpersonal, verbal, and written communication skills.
+ Ability to handle challenging situations with professionalism and positivity.
+ Experience managing sensitive information discreetly and securely.
**Working Conditions/Physical Demands:**
+ Office environment with extended periods of sitting.
+ Ability to lift up to 35 lbs.
**Why Join Us?**
At Select Medical, we value work-life balance and provide our employees with the resources to thrive both professionally and personally:
+ Comprehensive paid orientation program.
+ Generous Paid Time Off (PTO) and Extended Illness Days (EID).
+ Health, dental, vision, and prescription insurance, plus life insurance.
+ 401(k) retirement plan with company match.
+ Consistent Monday through Friday schedule, 8:30 AM to 5:00 PM, with no required weekends.
**Join a Diverse and Inclusive Workplace**
Select Medical is dedicated to creating an environment that celebrates diversity and inclusion. We are proud to be an equal opportunity employer. All qualified applicants are considered without regard to race, color, religion, national origin, citizenship, age, gender, sexual orientation, marital status, disability, veteran status, or any other characteristic protected by law.
If you're ready to make a difference in patients' lives while building a rewarding career, apply today!
**Additional Data**
**Diversity, Equity & Inclusion**
_Equal Opportunity Employer/including Disabled/Veterans_
Apply for this job ( this job
**Job ID** _ _
**Experience (Years)** _1_
**Category** _Corporate - Central Billing Office_
**Street Address** _400 Technology Drive_

Description
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer's needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.
Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!
Schedule/Hours
- Monday thru Friday 7:45AM-9PM
- Saturdays and Sundays 7:45AM -5PM
- FT - 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.
- 90 Day Training Period in which your schedule will be Monday - Friday 7:45AM-5PM (Full Time only)
Primary Responsibilities:
Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer's needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center's Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer's needs and providing appropriate offerings.
Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.
Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.
Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the "voice of the customer" by submitting feedback.
Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
High School Diploma or GED
College a plus
Requirements
Special Skills Required to Perform the Primary Responsibilities of this Position:
Excellent communication skills, both written and verbal
Excellent customer service skills Detail-oriented
Ability to work and multi-task in a fast-paced environment Ability to use general office equipment
Ability to use a personal computer and job-related software MS Word (intermediate level a plus)
MS Excel (intermediate level a plus)
MS Outlook (experience a plus)
Additional skills:
CRM experience a plus
Workday experience a plus
Relationship management software experience a plus
Customer facing experience a plus
Softphone/Mitel experience a plus
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

**Overview**
**Make a Difference Every Day - Join Our Team as a Bilingual Customer Service Representative!**
**Spanish/English | Healthcare | $16+/hr | No Weekends | On-Site in Canonsburg, PA**
Are you fluent in Spanish and English and passionate about helping others? At Select Medical, we're looking for compassionate individuals to support patients and healthcare providers in a fast-paced, rewarding environment. This full-time, on-site role offers competitive pay, great benefits, and a Monday-Friday schedule with no weekend hours-perfect for those seeking work-life balance and career growth in healthcare.
**Why You'll Love This Job:**
- Competitive Pay - Starting at $6.00+/hour, based on experience
- Work-Life Balance - Monday to Friday, 8:30 AM - 5:00 PM (No weekends!)
- Comprehensive Benefits - Health, Dental, Vision, 401(k) with match, PTO & more
- Career Growth - Build valuable experience in healthcare, billing, and customer service
- Team Environment - Supportive, inclusive, and mission-driven workplace
**Responsibilities**
**What You'll Do:**
**As a Bilingual Customer Service Representative, you will:**
+ Support Patients & Providers - Answer calls and emails, process payments, and respond to inquiries
+ Resolve Billing Questions - Help patients understand insurance claims, balances, and account details
+ Keep Accurate Records - Document all communications and update internal billing systems
+ Assist Internal Teams - Distribute mail, follow procedures, and provide departmental support
+ Ensure Compliance - Follow HIPAA regulations and internal policies to protect sensitive information
**Qualifications**
**Top Skills for Success:**
Fluent in Spanish and English (speaking, reading, and writing)
Excellent communication and customer service skills
Comfortable working in a fast-paced, office-based environment
Familiarity with Windows-based computer systems
**Preferred:**
⭐1+ year of customer service, medical office, or call center experience
⭐Experience with medical billing, insurance, or front desk operations
⭐Familiarity with Windows-based computer systems
**Required:**
High School Diploma or GED
**Work Environment & Physical Demands:**
+ Office setting with extended periods of sitting.
+ Ability to lift up to 35 lbs.
**Additional Data**
**What We Offer:**
+ Paid Training & Orientation - We set you up for success!
+ Paid Time Off (PTO) & Extended Illness Days (EID)
+ Health, Dental, and Vision Insurance
+ Life Insurance & Prescription Coverage
+ 401(k) with company match
+ A diverse, respectful, and inclusive work culture
**Join a Workplace That Values Diversity!**
_Select Medical is an equal opportunity employer committed to building a workforce that reflects diversity at all levels. Qualified applicants are considered for employment regardless of race, color, religion, national origin, age, gender identity, sexual orientation, disability, veteran status, or other protected status._
_We are proud to be an equal opportunity employer and encourage candidates from all backgrounds to apply._
**_Ready to Take the Next Step? Apply Today!_**
Apply for this job ( this job
**Job ID** _ _
**Experience (Years)** _1_
**Category** _Corporate - Central Billing Office_
**Street Address** _400 Technology Drive_
**Min** _USD $16.00 Hr._

**Overview**
**Bilingual Customer Service Representative - Spanish/English - Healthcare - $16+/hr - No Weekends**
**Location: 400 Technology Drive Canonsburg, PA | On-Site Position**
Are you fluent in **Spanish** and **English** ? Do you have a passion for helping people and solving problems? Join Select Medical as a **Bilingual Customer Service Representative** , where you'll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry.
**Why You'll Love This Job:**
- Competitive Pay - Starting at $16.00+/hour, based on experience
- Work-Life Balance - Monday to Friday, 8:30 AM - 5:00 PM (No weekends!)
- Comprehensive Benefits - Health, Dental, Vision, 401(k) with match, PTO & more
- Career Growth - Build valuable experience in healthcare, billing, and customer service
- Team Environment - Supportive, inclusive, and mission-driven workplace
**Responsibilities**
**What You'll Do:**
**As a Bilingual Customer Service Representative, you will:**
+ Support Patients & Providers - Answer calls and emails, process payments, and respond to inquiries
+ Resolve Billing Questions - Help patients understand insurance claims, balances, and account details
+ Keep Accurate Records - Document all communications and update internal billing systems
+ Assist Internal Teams - Distribute mail, follow procedures, and provide departmental support
+ Ensure Compliance - Follow HIPAA regulations and internal policies to protect sensitive information
**Qualifications**
**Top Skills for Success:**
Fluent in Spanish and English (speaking, reading, and writing)
Excellent communication and customer service skills
Comfortable working in a fast-paced, office-based environment
Familiarity with Windows-based computer systems
**Preferred:**
⭐1+ year of customer service, medical office, or call center experience
⭐Experience with medical billing, insurance, or front desk operations
⭐Familiarity with Windows-based computer systems
**Required:**
High School Diploma or GED
**Work Environment & Physical Demands:**
+ Office setting with extended periods of sitting.
+ Ability to lift up to 35 lbs.
**Additional Data**
**What We Offer:**
+ Paid Training & Orientation - We set you up for success!
+ Paid Time Off (PTO) & Extended Illness Days (EID)
+ Health, Dental, and Vision Insurance
+ Life Insurance & Prescription Coverage
+ 401(k) with company match
+ A diverse, respectful, and inclusive work culture
**Join a Workplace That Values Diversity!**
_Select Medical is an equal opportunity employer committed to building a workforce that reflects diversity at all levels. Qualified applicants are considered for employment regardless of race, color, religion, national origin, age, gender identity, sexual orientation, disability, veteran status, or other protected status._
_We are proud to be an equal opportunity employer and encourage candidates from all backgrounds to apply._
**_Ready to Take the Next Step? Apply Today!_**
Apply for this job ( this job
**Job ID** _ _
**Experience (Years)** _1_
**Category** _Corporate - Central Billing Office_
**Street Address** _400 Technology Drive_

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

You must be living in the United Kingdom (UK) with the right to work in the UK to be considered for this role. This is a home based position open only to UK Based candidates.

The role of the Customer Service Advisor is to co-ordinate and oversee the day-to-day operation of the Remote Assessment Centre, managing sessions to optimise productivity and customer service, remotely interacting with all customers and associate third parties, and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.

Fully manage each day's appointment sessions. Carry out confirmation and reminder calls to customers for appointments. Monitor session progress and backfill appointments where necessary. Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.

Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression. Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time. Provide cover remotely for other sites as required.

Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link. Provide a professional outstanding service to customers in line with the CHDA vision and values.

Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey. Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file. Update records accurately using the in-house computer system. Complete fortnightly 'Work in progress' checks.

Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP

Prepare and distribute confidential customer documentation securely across different teams within CHDA.

Other general administrative duties.

Qualifications & Experience

• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.

Individual Competencies

• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
  Proven ability to make logical and solid decisions.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

24,570.00

Maximum Salary

£

24,570.00

Customer Service Representative - Afternoon Shift
Requisition Id:
Business Unit: LTL
Location:
Pittsburg, PA, US, 15225
**What you'll need to succeed as a Customer Service Representative at XPO**
Minimum qualifications:
+ 2 years of customer service experience
+ Strong computer, typing and 10-key skills
+ Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Pay starts at $21.46
+ Shift: Monday - Friday 12:00 p.m. - 8:00 p.m.
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 13 days PTO your first year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere ( .