Explore customer service jobs in 153 Customer Service jobs in Worcester
Customer Service Representative
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**Pay rate:** $22.00 per hour
**Schedule:** Monday through Friday 7:00am to 4:00pm.
**Why Choose Us?**
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
+ Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
+ Accepting payments from customers, researching customer billing inquiries and updating customer account information.
+ Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
**What we need from you:**
+ 2 years of high volumeCustomer Service experience
+ Experience withMicrosoft Word, Excel and Outlook
+ Excellent verbal and written communication skills
**What you'll get from us:**
+ Competitive Compensation
+ 401(K) with company match; let us help you save for your future
+ Healthcare; Medical, Dental, Vision
+ Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
+ Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Customer Service Representative
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Marlborough, MA, United States
**Why Hologic:**
Hologic empowers people to live healthier lives everywhere, every day. We are the leading Innovator in women's health, helping healthcare professionals around the world diagnose and treat their patients with precision, certainty and confidence.
The Customer Service Representative will serve customers by providing order confirmation, product and pricing information along with providing resolution in the event a credit, rebill or return is required. Additional support will be provided to the sales organization by providing valuable Customer information; enabling them to best serve their Customers. Continuous improvement is a crucial element to enhancing the Customer experience. You will partner with neighboring internal teams to challenge the status quo and develop new growth opportunities.
Come join our growing business! We are looking for an enthusiastic, eager candidate who will provide unprecedented support to our external Customers along with our Surgical Sales team. (This is a hybrid role with 3 days on site at the Marlborough, MA Headquarters)
**What to expect:**
+ Enter fax, phone, and email orders for the Surgical division into Oracle Order Management
+ Respond to customer inquiries via phone, fax and email including edits to existing orders, proof of delivery, order status, sales contact, invoice information, etc.
+ Maintains customer records by updating account information
+ Resolves order management related problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
+ Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs
+ Manage online store, istore registration and inquiries
+ Ensure all auditing requirements are met via sales order acknowledgement or documentation attachments within the order, including necessary approvals, customer contact information
+ Work closely with the local sales support representative on order status and other Customer related inquiries
+ Assist with other adhoc projects or departmental tasks as assigned
**What we expect:**
+ Ability to deliver Superior Customer Service utilizing problem solving and conflict resolution strategies
+ Must have quality focus, attention to detail and the ability to analyze information to drive solutions
+ Highly proficient using a PC, the internet and MS Office applications especially Outlook
+ Experience being in a call queue, and entering purchase orders into an order management system
+ Oracle or Salesforce
+ Demonstrates the ability to communicate clearly and concisely, both orally and in writing
+ Must be able to demonstrate good time management and organizational skills, including the ability to multi-task
+ Positive, can-do attitude and the ability to work successfully in a team environment
+ Flexibility with regard to schedule during quarter end, or peak volume times is required
+ Punctual, regular and consistent attendance
**Education & Experience:**
+ High School Diploma AND 1-2 years previous Support Service experience in a fast paced setting.
+ College Degree preferred
+ 1-2 Years of Sales Support Administration
The annualized base salary range for this hourly role is $43,200 to $56,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
**Agency and Third Party Recruiter Notice:**
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
**Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.**
**#LI-PR1**
Customer Service Representative
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Position Overview
Fuller's Collision Center in Auburn, Massachusetts is hiring a full-time, experienced receptionist to greet visitors, answer calls in a courteous, professional manner, and more.
Fuller's Collision Center is one of the largest I-CAR Gold Class Certified Collision Repair providers meeting the highest standards for quality, courtesy, and professionalism. We appreciate our employees, invest in their success, and successfully operate a first-class facility.
The front desk receptionist is the face of the entire operation for all visitors. The receptionist is responsible for greeting, welcoming, and directing customers appropriately. This is a great opportunity for qualified individuals to start a career with an established organization.
+Key Responsibilities
Customer Service & Communication:
·Welcome customers immediately upon visiting Fuller's Collision Center
· Efficiently satisfy customers' purpose for calling or visiting
· Demonstrate exceptional telephone techniques and etiquette
· Inform customers and insurance personnel the status of body shop repairs when requested according to notes in management system
· Maintain efficient communication and precise office skills
Administrative & Technical Duties:
· Comprehend and facilitate the Collision Shop Management System (CCC), including posting invoices to system and reconciling jobs on a monthly basis
· Reconcile accounts receivable for internal companies on a monthly basis
· Track and bill rental car fleet with 100% accuracy
· Meet monthly deadlines efficiently
· Utilize QuickBooks, Microsoft Office, Excel, Word, and Outlook for daily operations
· Work with Automotive Collision Management Systems
Job Type: Full-time
Pay: $ $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
IMMEDIATE HIRE Customer Service Representative
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Overview:
As an STC Advocate, you'll be the welcoming face of the company, delivering a personalized and memorable experience during vehicle pickups. This customer-facing role involves driving to multiple appointments daily, reviewing vehicles, completing paperwork via iPad, and coordinating towing logistics. You'll thrive in a fast-paced environment where exceeding customer expectations is the norm.
Key Responsibilities:
+ Provide exceptional customer service during vehicle pickup appointments.
+ Accurately complete paperwork and maintain detailed records.
+ Safely drive a company vehicle to 6-8 customer locations daily.
+ Coordinate towing and assist team members as needed.
+ Adapt to indoor/outdoor work conditions and inclement weather.
Qualifications:
+ Customer-facing experience.
+ Valid driver's license with a clean 5-year driving record.
+ Strong communication and interpersonal skills.
+ Ability to stand/walk for extended periods (8+ hours).
+ Must be 18 years or older
Additional Info:
+ Pay ranges from$16-$0/hour, depending on market and location.
+ Benefits include health, dental, vision, and unique perk
Pay and Benefits
The pay range for this position is 16.00 - 16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Framingham,MA 01702.
Application Deadline
This position is anticipated to close on Oct 24, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
Sales Support and Customer Service Representative
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We are seeking a highly motivated and experienced Sales Support and Customer Service Representative to join our dynamic team. The ideal candidate will play a pivotal role in engaging with customers, driving incremental sales opportunities, and providing exceptional service to our valued clients. accounts.
Duties/Responsibilities- Requirements include a deep understanding of all customer support processes & systems and the ability to navigate changes & upgrades.
- Respond to questions from customers.
- Participate in meetings with the customer service team to discover new communication tactics and maintain expert knowledge about company products or services to best assist
- Manage order processing efficiently and accurately to ensure timely delivery and customer satisfaction.
- Work collaboratively with the sales team to identify and capitalize on incremental sales opportunities, as well as win back lost accounts.
- Handle customer set-up tasks, including managing customer portals and maintaining One World Sync information.
- Serve as a super user for all order and sales applications such as Deacom, Nav, and EDI, ensuring smooth operations and optimal customer service.
- Verify pricing accuracy to guarantee precise invoice pricing for customers.
- Monitor and oversee aging inventory to proactively address inventory challenges and maintain optimal stock levels.
- Order Processing
- Internal Selling – Engage with customers to sell incremental opportunities & bring back lost accounts.
- Customer Set up, Customer Portal Management and One World Sync Maintenance.
- Super User all order & sales applications – Deacom, Nav, EDI
- Aging Inventory Oversight
- A minimum of 3 years of experience in sales support and customer service roles.
- Strong understanding of customer support processes and systems with the ability to adapt to changes and upgrades.
- Excellent communication skills to engage with customers effectively and provide a high level of service.
- Ability to participate in team meetings to develop new communication strategies and enhance customer service tactics.
- Expert knowledge of company products or services to offer comprehensive assistance to customer accounts
Customer Service/ Inside Sales Representative
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Position Description:
We are seeking a Seasonal Customer Service / Inside Sales Representative to join our team for the busy event season. In this role, you will connect with potential convention attendees and members, guiding them through the registration process while delivering exceptional service. You'll play a key role in increasing attendance by sharing event highlights, promotions, and assisting customers every step of the way.
This position is part-time (21 hours per week) for 6 months of the year, September-February. This is a fully in-person position based in Southborough, MA, Tuesday -Thursday. It is required that candidates must be available to work on-site during the Yankee Dental Congress in Boston, in late January.
Duties and Responsibilities:
- Make proactive outbound calls to targeted lists of potential convention attendees and members.
- Follow up with past customers to encourage re-engagement and event participation.
- Share special offers, discounts, and event highlights to drive interest and registrations.
- Assist interested attendees with registrations and course enrollments over the phone, ensuring a smooth, seamless experience.
- Maintain accurate and detailed call logs, including "Do Not Call/Mail" lists, new customer contacts, and follow-up notes.
- Send targeted follow-up emails to reinforce conversations and provide additional event details.
- Build and maintain positive customer relationships to encourage repeat participation.
Qualifications:
- Previous experience in customer service or sales (1 year).
- Highly organized with excellent attention to detail.
- Proficient in Microsoft Office and CRM/database systems.
- Strong communication skills, both verbal and written.
- Comfortable making a high volume of outbound calls.
Job Type: Part-time
Pay: $ $25.00 per hour
Expected hours: 21 per week
Benefits:
- Paid time off
Work Location: In person
Customer Service
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Company Overview
TYCA Corporation has been a premier U.S. manufacturer since 1978, specializing in custom embossing on denim, fleece, leather, vinyl, canvas, and more. Our customers span from boutique retailers to Fortune 500 companies, including national parks, beverage brands, historical venues and everything in between.
We are proud of our heritage, our commitment to quality craftsmanship, and the creative touch we bring to every project.
Position Overview
We are seeking a motivated Customer Service and Inbound SalesRepresentative to join our growing team. In this role, you will:
- Serve as the first point of contact for clients.
- Handle incoming inquiries by phone, email, and online channels.
- Provide exceptional customer service and guide customers through the sales process.
- Support the sales team with quotes, proposals, and account coordination.
This is an exciting opportunity for someone detail-oriented, proactive, and eager to grow into a larger sales or account management role within a stable, growing family-owned business.
Key Responsibilities
Inbound Sales & Customer Service
- Respond quickly and professionally to incoming customer inquiries (phone, email, web).
- Build strong relationships with new and existing customers, understanding their needs and recommending solutions.
- Provide accurate product, pricing, and service information.
- Ensure a positive customer experience throughout the sales cycle.
Sales Support & Coordination
- Prepare and send accurate quotes, proposals, and order details.
- Maintain customer records and sales activities.
- Collaborate with production and design teams to ensure order accuracy.
- Identify upsell and cross-sell opportunities to maximize account value.
Customer Experience Management
- Proactively follow up with customers on quotes, orders, and updates.
- Resolve issues with professionalism, empathy, and problem-solving skills.
- Serve as a key liaison between customers and internal teams.
Process Improvement
- Suggest ways to streamline sales workflows and improve customer satisfaction.
- Work closely with colleagues to ensure seamless communication and handoffs.
Qualifications
- High school diploma required; Associate's or Bachelor's degree preferred.
- Experience in customer service, inside sales, account management, or order processing (manufacturing, promotional products, or related industries a plus).
- Excellent verbal and written communication skills.
- Strong attention to detail, organizational skills, and follow-through.
- Proactive, self-starter mindset with a focus on solutions.
- Comfortable using Microsoft Office and CRM/order management software.
What We Offer
- Competitive salary plus commission opportunities.
- Significant career growth potential within a well-established, growing company.
- Supportive, team-oriented environment.
- Opportunity to gain expertise in a unique and creative industry.
Job Type: Full-time
Pay: $ $25.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Work Location: In person
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