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Restaurant Host
92189 San Diego Country Estates, California
Cafe Sevilla
Posted today
Job Viewed
Job Description
Description:
The Restaurant Host is responsible for ensuring all guests are properly greeted and seated, reservations are handled according to Sevilla expectation and information is accurately relayed to guests. This position is focused on guest service requiring a constant focus on maintaining a professional demeanor/behavior while representing Sevilla. This position involves a heavy administrative focus which entails precise communication, strong attention to detail, timeliness, and documentation skills. The ability to passionately communicate Sevilla's unique characteristics to our guests, positively contribute to our work environment, and follow Company, state and federal regulations are the keys to success as a Host at Caf Sevilla!
Position duties and responsibilities include, but are not limited to the following:
Position Responsibilities
1. Use the Opening and Closing Checklists on a nightly basis to track completion of opening and closing procedures.
2. To create the best guest experience and cultivate customer return.
3. Ensure every guest is having an enjoyable and memorable dining experience. Provide assistance for the positive resolution of guest concerns.
4. Providing great customer service.
5. Working directly at the host stand to properly take a reservation, establish proper wait times, handle large party requests, and control the flow of seating for optimum kitchen times.
6. Answering phone calls, taking reservations and answering questions.
7. Enforce the first five (5) steps of service to all tables being seated when possible.
8. Inform Guest of current promotion and who will be serving them to ensure a smooth hand-off to the service staff
9. Reservation management- Always be aware of reservations. Inform Management as reservations get near full, do not over book for any given shift. Ensure all details for a given reservation are entered into reservation system. See Best Practice for Reservations as needed.
10. Follow company policy specific to Large Party Reservations as applicable to your location.
11. Ensure all Social Offer/Third Party Reservations are properly accounted for and all necessary notes are listed in Reservation System.
12. Ensure all reservations have been confirmed prior to reservation time.
13. Engage with guests on the in front of or walking past Sevilla. Entice them to come into the building. Always greet and open conversation with anyone viewing our menus at the entrance.
14. Providing guests with menus and answering any initial questions.
15. Always be aware of promotions currently running, upcoming holiday information and what is going on locally in the area.
This includes nightclub events and pricing as guests often times will call the restaurant phone line for this information.
16. Notify Management and the Kitchen of the expected busiest times for reservations so all can be prepared.
17. Assigning guests to tables they prefer (when possible), while keeping table rotation in mind so that servers receive the right number of customers.
18. Working with Management to create appropriate server stations for the work day.
19. Player's list- working with Management to ensure the player's list for the day is complete and ready at opening time. All employees must be aware of the details on the player's list and initial that they have read it throughly.
20. Engaging with guests to ensure they're happy with food and service.
21. Responding to complaints and helping to resolve them as needed.
22. Knowledge of all Best Practices applicable to job code.
23. Completion of all assigned training tests & courses.
24. Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.
25. Actively running a guest list as needed.
26. A knowledge of the various menus available at Cafe Sevilla- menu specifics, times offered, pricings, etc.
27. A knowledge of the current reservation system- how to properly use it for all functions.
28. A knowledge of the Sevilla Steps of Service for Servers and Bartenders.
29. Helping out with other positions in the restaurant as needed.
30. Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
31. TEAM WORK- Always keep a positive work attitude and friendly (approachable) demeanor with the ability to work well with coworkers and as a team when necessary. ONE TEAM, ONE MISSION
32. Adhere to uniform expectation for the position per Sevilla Handbook and company policy.
33. Immediately report any maintenance, security, and/or safety issues or concerns to a manager.
34. Other work duties as assigned by Management.
ADDITIONAL RESPONSIBILITIES
35. Clock-in & out for each work shift properly. Clock-in upon arrival, clock-out when leaving for meal period (or other personal time away from work), clock-in upon return from meal period (or other personal time away from work), and clock-out when the work shift is ended and no more work tasks will be performed. Immediately notify a manager if a clock-in or clock-out is
missed or incorrectly recorded.
36. All breaks must be taken per Company Policy outlined in the Sevilla Handbook.
37. Take a meal period when 6 or more hours are worked in one work shift. Start the meal period no later than the beginning 5th hour of work. 30 minute and 10 minute breaks are to be clocked into Aloha when taken. For 30 meal period, the posted break log is to be signed as well.
38. Immediately notify a manager if you feel you are not able to take a meal period or 10-minute break for any reason.
39. Attend and participate in all mandatory staff meetings.
40. Report suspicions of harassment, discrimination, retaliation, and/or safety issues immediately to a manager.
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to assist individuals with disabilities to perform the essential functions.
Education/Experience
a. High School Diploma or equivalent.
b. 1+ years related culinary experience and/or training in a fast-paced, fine dining establishment; or
equivalent combination of education and experience
c. Working knowledge of state and federal safety and sanitary requirements.
Certifications
a. Current Food Handler's Card.
b. LEAD Card.
Computer Skills
a. Working knowledge of, or ability to learn, Company POS and timekeeping systems.
Work Environment
a. Reasonable accommodation or restricted duty may be made as recommended by a licensed physician.
b. The noise level in the work environment is usually loud.
c. The work environment is tight and requires "squeezing" by others and working in close quarters.
d. The work environment may be hot on occasion.
e. A clean, well-kept presentation is required all times in accordance with the Employee Handbook.
The Restaurant Host is responsible for ensuring all guests are properly greeted and seated, reservations are handled according to Sevilla expectation and information is accurately relayed to guests. This position is focused on guest service requiring a constant focus on maintaining a professional demeanor/behavior while representing Sevilla. This position involves a heavy administrative focus which entails precise communication, strong attention to detail, timeliness, and documentation skills. The ability to passionately communicate Sevilla's unique characteristics to our guests, positively contribute to our work environment, and follow Company, state and federal regulations are the keys to success as a Host at Caf Sevilla!
Position duties and responsibilities include, but are not limited to the following:
Position Responsibilities
1. Use the Opening and Closing Checklists on a nightly basis to track completion of opening and closing procedures.
2. To create the best guest experience and cultivate customer return.
3. Ensure every guest is having an enjoyable and memorable dining experience. Provide assistance for the positive resolution of guest concerns.
4. Providing great customer service.
5. Working directly at the host stand to properly take a reservation, establish proper wait times, handle large party requests, and control the flow of seating for optimum kitchen times.
6. Answering phone calls, taking reservations and answering questions.
7. Enforce the first five (5) steps of service to all tables being seated when possible.
8. Inform Guest of current promotion and who will be serving them to ensure a smooth hand-off to the service staff
9. Reservation management- Always be aware of reservations. Inform Management as reservations get near full, do not over book for any given shift. Ensure all details for a given reservation are entered into reservation system. See Best Practice for Reservations as needed.
10. Follow company policy specific to Large Party Reservations as applicable to your location.
11. Ensure all Social Offer/Third Party Reservations are properly accounted for and all necessary notes are listed in Reservation System.
12. Ensure all reservations have been confirmed prior to reservation time.
13. Engage with guests on the in front of or walking past Sevilla. Entice them to come into the building. Always greet and open conversation with anyone viewing our menus at the entrance.
14. Providing guests with menus and answering any initial questions.
15. Always be aware of promotions currently running, upcoming holiday information and what is going on locally in the area.
This includes nightclub events and pricing as guests often times will call the restaurant phone line for this information.
16. Notify Management and the Kitchen of the expected busiest times for reservations so all can be prepared.
17. Assigning guests to tables they prefer (when possible), while keeping table rotation in mind so that servers receive the right number of customers.
18. Working with Management to create appropriate server stations for the work day.
19. Player's list- working with Management to ensure the player's list for the day is complete and ready at opening time. All employees must be aware of the details on the player's list and initial that they have read it throughly.
20. Engaging with guests to ensure they're happy with food and service.
21. Responding to complaints and helping to resolve them as needed.
22. Knowledge of all Best Practices applicable to job code.
23. Completion of all assigned training tests & courses.
24. Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.
25. Actively running a guest list as needed.
26. A knowledge of the various menus available at Cafe Sevilla- menu specifics, times offered, pricings, etc.
27. A knowledge of the current reservation system- how to properly use it for all functions.
28. A knowledge of the Sevilla Steps of Service for Servers and Bartenders.
29. Helping out with other positions in the restaurant as needed.
30. Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
31. TEAM WORK- Always keep a positive work attitude and friendly (approachable) demeanor with the ability to work well with coworkers and as a team when necessary. ONE TEAM, ONE MISSION
32. Adhere to uniform expectation for the position per Sevilla Handbook and company policy.
33. Immediately report any maintenance, security, and/or safety issues or concerns to a manager.
34. Other work duties as assigned by Management.
ADDITIONAL RESPONSIBILITIES
35. Clock-in & out for each work shift properly. Clock-in upon arrival, clock-out when leaving for meal period (or other personal time away from work), clock-in upon return from meal period (or other personal time away from work), and clock-out when the work shift is ended and no more work tasks will be performed. Immediately notify a manager if a clock-in or clock-out is
missed or incorrectly recorded.
36. All breaks must be taken per Company Policy outlined in the Sevilla Handbook.
37. Take a meal period when 6 or more hours are worked in one work shift. Start the meal period no later than the beginning 5th hour of work. 30 minute and 10 minute breaks are to be clocked into Aloha when taken. For 30 meal period, the posted break log is to be signed as well.
38. Immediately notify a manager if you feel you are not able to take a meal period or 10-minute break for any reason.
39. Attend and participate in all mandatory staff meetings.
40. Report suspicions of harassment, discrimination, retaliation, and/or safety issues immediately to a manager.
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to assist individuals with disabilities to perform the essential functions.
Education/Experience
a. High School Diploma or equivalent.
b. 1+ years related culinary experience and/or training in a fast-paced, fine dining establishment; or
equivalent combination of education and experience
c. Working knowledge of state and federal safety and sanitary requirements.
Certifications
a. Current Food Handler's Card.
b. LEAD Card.
Computer Skills
a. Working knowledge of, or ability to learn, Company POS and timekeeping systems.
Work Environment
a. Reasonable accommodation or restricted duty may be made as recommended by a licensed physician.
b. The noise level in the work environment is usually loud.
c. The work environment is tight and requires "squeezing" by others and working in close quarters.
d. The work environment may be hot on occasion.
e. A clean, well-kept presentation is required all times in accordance with the Employee Handbook.
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0
Restaurant Host
15317 Canonsburg, Pennsylvania
Hilton Garden Inn Pittsburgh Southpointe/Jacksons Restaurant + Bar
Posted 3 days ago
Job Viewed
Job Description
Jacksons Restaurant + Bar islooking for hosts to join their team! Jacksons is located adjacent to theHilton Garden Inn Pittsburgh/Southpointe in Canonsburg. We are a neighborhoodrestaurant offering modern American cuisine for lunch and dinner in a chic andwelcoming atmosphere. Jacksons upscale casual dining features fresh, seasonaland locally sourced foods and an extensive wine and craft cocktail list. Learnmore about us here: Full time and part time opportunities available.
A Restaurant Host is the first person to meet a guest when they enter a restaurant, and they're in charge of the beginning part of the dining experience.
- Seats guests and manages the seating chart.
- Monitors restaurant activity to determine seating and dining flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Performs opening and closing duties, as needed.
- Must be able to work in a fast-paced environment and available for all shifts
- Outstanding people skills
We offer full time employees a competitive benefitspackage including 401(k) with match, Medical, Dental, Vision, Paid Time Off(PTO), Paid Holidays, Paid Parking, UFC GYM Membership, Food & BeverageDiscount and Team Member Travel Perks/Discounts.
This property is locally owned and operated by Piatt HotelGroup, an established, family-owned management group with a portfolio of newlyconstructed, renovated and well-maintained properties across Western PA. Acareer with Piatt Hotel Group offers pathways for new responsibility, careeradvancement and continuous learning for Team Members at every level.
Equal Opportunity Employer
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1
Restaurant Host
92626 Costa Mesa, California
Cafe Sevilla
Posted 3 days ago
Job Viewed
Job Description
Description:
The Restaurant Host is responsible for ensuring all guests are properly greeted and seated, reservations are handled according to Sevilla expectation and information is accurately relayed to guests. This position is focused on guest service requiring a constant focus on maintaining a professional demeanor/behavior while representing Sevilla. This position involves a heavy administrative focus which entails precise communication, strong attention to detail, timeliness, and documentation skills. The ability to passionately communicate Sevilla's unique characteristics to our guests, positively contribute to our work environment, and follow Company, state and federal regulations are the keys to success as a Host at Caf Sevilla!
Position duties and responsibilities include, but are not limited to the following:
Position Responsibilities
1. Use the Opening and Closing Checklists on a nightly basis to track completion of opening and closing procedures.
2. To create the best guest experience and cultivate customer return.
3. Ensure every guest is having an enjoyable and memorable dining experience. Provide assistance for the positive resolution of guest concerns.
4. Providing great customer service.
5. Working directly at the host stand to properly take a reservation, establish proper wait times, handle large party requests, and control the flow of seating for optimum kitchen times.
6. Answering phone calls, taking reservations and answering questions.
7. Enforce the first five (5) steps of service to all tables being seated when possible.
8. Inform Guest of current promotion and who will be serving them to ensure a smooth hand-off to the service staff
9. Reservation management- Always be aware of reservations. Inform Management as reservations get near full, do not over book for any given shift. Ensure all details for a given reservation are entered into reservation system. See Best Practice for Reservations as needed.
10. Follow company policy specific to Large Party Reservations as applicable to your location.
11. Ensure all Social Offer/Third Party Reservations are properly accounted for and all necessary notes are listed in Reservation System.
12. Ensure all reservations have been confirmed prior to reservation time.
13. Engage with guests on the in front of or walking past Sevilla. Entice them to come into the building. Always greet and open conversation with anyone viewing our menus at the entrance.
14. Providing guests with menus and answering any initial questions.
15. Always be aware of promotions currently running, upcoming holiday information and what is going on locally in the area.
This includes nightclub events and pricing as guests often times will call the restaurant phone line for this information.
16. Notify Management and the Kitchen of the expected busiest times for reservations so all can be prepared.
17. Assigning guests to tables they prefer (when possible), while keeping table rotation in mind so that servers receive the right number of customers.
18. Working with Management to create appropriate server stations for the work day.
19. Player's list- working with Management to ensure the player's list for the day is complete and ready at opening time. All employees must be aware of the details on the player's list and initial that they have read it throughly.
20. Engaging with guests to ensure they're happy with food and service.
21. Responding to complaints and helping to resolve them as needed.
22. Knowledge of all Best Practices applicable to job code.
23. Completion of all assigned training tests & courses.
24. Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.
25. Actively running a guest list as needed.
26. A knowledge of the various menus available at Cafe Sevilla- menu specifics, times offered, pricings, etc.
27. A knowledge of the current reservation system- how to properly use it for all functions.
28. A knowledge of the Sevilla Steps of Service for Servers and Bartenders.
29. Helping out with other positions in the restaurant as needed.
30. Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
31. TEAM WORK- Always keep a positive work attitude and friendly (approachable) demeanor with the ability to work well with coworkers and as a team when necessary. ONE TEAM, ONE MISSION
32. Adhere to uniform expectation for the position per Sevilla Handbook and company policy.
33. Immediately report any maintenance, security, and/or safety issues or concerns to a manager.
34. Other work duties as assigned by Management.
ADDITIONAL RESPONSIBILITIES
35. Clock-in & out for each work shift properly. Clock-in upon arrival, clock-out when leaving for meal period (or other personal time away from work), clock-in upon return from meal period (or other personal time away from work), and clock-out when the work shift is ended and no more work tasks will be performed. Immediately notify a manager if a clock-in or clock-out is
missed or incorrectly recorded.
36. All breaks must be taken per Company Policy outlined in the Sevilla Handbook.
37. Take a meal period when 6 or more hours are worked in one work shift. Start the meal period no later than the beginning 5th hour of work. 30 minute and 10 minute breaks are to be clocked into Aloha when taken. For 30 meal period, the posted break log is to be signed as well.
38. Immediately notify a manager if you feel you are not able to take a meal period or 10-minute break for any reason.
39. Attend and participate in all mandatory staff meetings.
40. Report suspicions of harassment, discrimination, retaliation, and/or safety issues immediately to a manager.
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to assist individuals with disabilities to perform the essential functions.
Education/Experience
a. High School Diploma or equivalent.
b. 1+ years related culinary experience and/or training in a fast-paced, fine dining establishment; or
equivalent combination of education and experience
c. Working knowledge of state and federal safety and sanitary requirements.
Certifications
a. Current Food Handler's Card.
b. LEAD Card.
Computer Skills
a. Working knowledge of, or ability to learn, Company POS and timekeeping systems.
Work Environment
a. Reasonable accommodation or restricted duty may be made as recommended by a licensed physician.
b. The noise level in the work environment is usually loud.
c. The work environment is tight and requires "squeezing" by others and working in close quarters.
d. The work environment may be hot on occasion.
e. A clean, well-kept presentation is required all times in accordance with the Employee Handbook.
The Restaurant Host is responsible for ensuring all guests are properly greeted and seated, reservations are handled according to Sevilla expectation and information is accurately relayed to guests. This position is focused on guest service requiring a constant focus on maintaining a professional demeanor/behavior while representing Sevilla. This position involves a heavy administrative focus which entails precise communication, strong attention to detail, timeliness, and documentation skills. The ability to passionately communicate Sevilla's unique characteristics to our guests, positively contribute to our work environment, and follow Company, state and federal regulations are the keys to success as a Host at Caf Sevilla!
Position duties and responsibilities include, but are not limited to the following:
Position Responsibilities
1. Use the Opening and Closing Checklists on a nightly basis to track completion of opening and closing procedures.
2. To create the best guest experience and cultivate customer return.
3. Ensure every guest is having an enjoyable and memorable dining experience. Provide assistance for the positive resolution of guest concerns.
4. Providing great customer service.
5. Working directly at the host stand to properly take a reservation, establish proper wait times, handle large party requests, and control the flow of seating for optimum kitchen times.
6. Answering phone calls, taking reservations and answering questions.
7. Enforce the first five (5) steps of service to all tables being seated when possible.
8. Inform Guest of current promotion and who will be serving them to ensure a smooth hand-off to the service staff
9. Reservation management- Always be aware of reservations. Inform Management as reservations get near full, do not over book for any given shift. Ensure all details for a given reservation are entered into reservation system. See Best Practice for Reservations as needed.
10. Follow company policy specific to Large Party Reservations as applicable to your location.
11. Ensure all Social Offer/Third Party Reservations are properly accounted for and all necessary notes are listed in Reservation System.
12. Ensure all reservations have been confirmed prior to reservation time.
13. Engage with guests on the in front of or walking past Sevilla. Entice them to come into the building. Always greet and open conversation with anyone viewing our menus at the entrance.
14. Providing guests with menus and answering any initial questions.
15. Always be aware of promotions currently running, upcoming holiday information and what is going on locally in the area.
This includes nightclub events and pricing as guests often times will call the restaurant phone line for this information.
16. Notify Management and the Kitchen of the expected busiest times for reservations so all can be prepared.
17. Assigning guests to tables they prefer (when possible), while keeping table rotation in mind so that servers receive the right number of customers.
18. Working with Management to create appropriate server stations for the work day.
19. Player's list- working with Management to ensure the player's list for the day is complete and ready at opening time. All employees must be aware of the details on the player's list and initial that they have read it throughly.
20. Engaging with guests to ensure they're happy with food and service.
21. Responding to complaints and helping to resolve them as needed.
22. Knowledge of all Best Practices applicable to job code.
23. Completion of all assigned training tests & courses.
24. Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.
25. Actively running a guest list as needed.
26. A knowledge of the various menus available at Cafe Sevilla- menu specifics, times offered, pricings, etc.
27. A knowledge of the current reservation system- how to properly use it for all functions.
28. A knowledge of the Sevilla Steps of Service for Servers and Bartenders.
29. Helping out with other positions in the restaurant as needed.
30. Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
31. TEAM WORK- Always keep a positive work attitude and friendly (approachable) demeanor with the ability to work well with coworkers and as a team when necessary. ONE TEAM, ONE MISSION
32. Adhere to uniform expectation for the position per Sevilla Handbook and company policy.
33. Immediately report any maintenance, security, and/or safety issues or concerns to a manager.
34. Other work duties as assigned by Management.
ADDITIONAL RESPONSIBILITIES
35. Clock-in & out for each work shift properly. Clock-in upon arrival, clock-out when leaving for meal period (or other personal time away from work), clock-in upon return from meal period (or other personal time away from work), and clock-out when the work shift is ended and no more work tasks will be performed. Immediately notify a manager if a clock-in or clock-out is
missed or incorrectly recorded.
36. All breaks must be taken per Company Policy outlined in the Sevilla Handbook.
37. Take a meal period when 6 or more hours are worked in one work shift. Start the meal period no later than the beginning 5th hour of work. 30 minute and 10 minute breaks are to be clocked into Aloha when taken. For 30 meal period, the posted break log is to be signed as well.
38. Immediately notify a manager if you feel you are not able to take a meal period or 10-minute break for any reason.
39. Attend and participate in all mandatory staff meetings.
40. Report suspicions of harassment, discrimination, retaliation, and/or safety issues immediately to a manager.
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to assist individuals with disabilities to perform the essential functions.
Education/Experience
a. High School Diploma or equivalent.
b. 1+ years related culinary experience and/or training in a fast-paced, fine dining establishment; or
equivalent combination of education and experience
c. Working knowledge of state and federal safety and sanitary requirements.
Certifications
a. Current Food Handler's Card.
b. LEAD Card.
Computer Skills
a. Working knowledge of, or ability to learn, Company POS and timekeeping systems.
Work Environment
a. Reasonable accommodation or restricted duty may be made as recommended by a licensed physician.
b. The noise level in the work environment is usually loud.
c. The work environment is tight and requires "squeezing" by others and working in close quarters.
d. The work environment may be hot on occasion.
e. A clean, well-kept presentation is required all times in accordance with the Employee Handbook.
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2
Restaurant Host
90899 Long Beach, California
Cafe Sevilla
Posted 3 days ago
Job Viewed
Job Description
Description:
The Restaurant Host is responsible for ensuring all guests are properly greeted and seated, reservations are handled according to Sevilla expectation and information is accurately relayed to guests. This position is focused on guest service requiring a constant focus on maintaining a professional demeanor/behavior while representing Sevilla. This position involves a heavy administrative focus which entails precise communication, strong attention to detail, timeliness, and documentation skills. The ability to passionately communicate Sevilla's unique characteristics to our guests, positively contribute to our work environment, and follow Company, state and federal regulations are the keys to success as a Host at Caf Sevilla!
Position duties and responsibilities include, but are not limited to the following:
Position Responsibilities
1. Use the Opening and Closing Checklists on a nightly basis to track completion of opening and closing procedures.
2. To create the best guest experience and cultivate customer return.
3. Ensure every guest is having an enjoyable and memorable dining experience. Provide assistance for the positive resolution of guest concerns.
4. Providing great customer service.
5. Working directly at the host stand to properly take a reservation, establish proper wait times, handle large party requests, and control the flow of seating for optimum kitchen times.
6. Answering phone calls, taking reservations and answering questions.
7. Enforce the first five (5) steps of service to all tables being seated when possible.
8. Inform Guest of current promotion and who will be serving them to ensure a smooth hand-off to the service staff
9. Reservation management- Always be aware of reservations. Inform Management as reservations get near full, do not over book for any given shift. Ensure all details for a given reservation are entered into reservation system. See Best Practice for Reservations as needed.
10. Follow company policy specific to Large Party Reservations as applicable to your location.
11. Ensure all Social Offer/Third Party Reservations are properly accounted for and all necessary notes are listed in Reservation System.
12. Ensure all reservations have been confirmed prior to reservation time.
13. Engage with guests on the in front of or walking past Sevilla. Entice them to come into the building. Always greet and open conversation with anyone viewing our menus at the entrance.
14. Providing guests with menus and answering any initial questions.
15. Always be aware of promotions currently running, upcoming holiday information and what is going on locally in the area.
This includes nightclub events and pricing as guests often times will call the restaurant phone line for this information.
16. Notify Management and the Kitchen of the expected busiest times for reservations so all can be prepared.
17. Assigning guests to tables they prefer (when possible), while keeping table rotation in mind so that servers receive the right number of customers.
18. Working with Management to create appropriate server stations for the work day.
19. Player's list- working with Management to ensure the player's list for the day is complete and ready at opening time. All employees must be aware of the details on the player's list and initial that they have read it throughly.
20. Engaging with guests to ensure they're happy with food and service.
21. Responding to complaints and helping to resolve them as needed.
22. Knowledge of all Best Practices applicable to job code.
23. Completion of all assigned training tests & courses.
24. Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.
25. Actively running a guest list as needed.
26. A knowledge of the various menus available at Cafe Sevilla- menu specifics, times offered, pricings, etc.
27. A knowledge of the current reservation system- how to properly use it for all functions.
28. A knowledge of the Sevilla Steps of Service for Servers and Bartenders.
29. Helping out with other positions in the restaurant as needed.
30. Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
31. TEAM WORK- Always keep a positive work attitude and friendly (approachable) demeanor with the ability to work well with coworkers and as a team when necessary. ONE TEAM, ONE MISSION
32. Adhere to uniform expectation for the position per Sevilla Handbook and company policy.
33. Immediately report any maintenance, security, and/or safety issues or concerns to a manager.
34. Other work duties as assigned by Management.
ADDITIONAL RESPONSIBILITIES
35. Clock-in & out for each work shift properly. Clock-in upon arrival, clock-out when leaving for meal period (or other personal time away from work), clock-in upon return from meal period (or other personal time away from work), and clock-out when the work shift is ended and no more work tasks will be performed. Immediately notify a manager if a clock-in or clock-out is
missed or incorrectly recorded.
36. All breaks must be taken per Company Policy outlined in the Sevilla Handbook.
37. Take a meal period when 6 or more hours are worked in one work shift. Start the meal period no later than the beginning 5th hour of work. 30 minute and 10 minute breaks are to be clocked into Aloha when taken. For 30 meal period, the posted break log is to be signed as well.
38. Immediately notify a manager if you feel you are not able to take a meal period or 10-minute break for any reason.
39. Attend and participate in all mandatory staff meetings.
40. Report suspicions of harassment, discrimination, retaliation, and/or safety issues immediately to a manager.
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to assist individuals with disabilities to perform the essential functions.
Education/Experience
a. High School Diploma or equivalent.
b. 1+ years related culinary experience and/or training in a fast-paced, fine dining establishment; or
equivalent combination of education and experience
c. Working knowledge of state and federal safety and sanitary requirements.
Certifications
a. Current Food Handler's Card.
b. LEAD Card.
Computer Skills
a. Working knowledge of, or ability to learn, Company POS and timekeeping systems.
Work Environment
a. Reasonable accommodation or restricted duty may be made as recommended by a licensed physician.
b. The noise level in the work environment is usually loud.
c. The work environment is tight and requires "squeezing" by others and working in close quarters.
d. The work environment may be hot on occasion.
e. A clean, well-kept presentation is required all times in accordance with the Employee Handbook.
The Restaurant Host is responsible for ensuring all guests are properly greeted and seated, reservations are handled according to Sevilla expectation and information is accurately relayed to guests. This position is focused on guest service requiring a constant focus on maintaining a professional demeanor/behavior while representing Sevilla. This position involves a heavy administrative focus which entails precise communication, strong attention to detail, timeliness, and documentation skills. The ability to passionately communicate Sevilla's unique characteristics to our guests, positively contribute to our work environment, and follow Company, state and federal regulations are the keys to success as a Host at Caf Sevilla!
Position duties and responsibilities include, but are not limited to the following:
Position Responsibilities
1. Use the Opening and Closing Checklists on a nightly basis to track completion of opening and closing procedures.
2. To create the best guest experience and cultivate customer return.
3. Ensure every guest is having an enjoyable and memorable dining experience. Provide assistance for the positive resolution of guest concerns.
4. Providing great customer service.
5. Working directly at the host stand to properly take a reservation, establish proper wait times, handle large party requests, and control the flow of seating for optimum kitchen times.
6. Answering phone calls, taking reservations and answering questions.
7. Enforce the first five (5) steps of service to all tables being seated when possible.
8. Inform Guest of current promotion and who will be serving them to ensure a smooth hand-off to the service staff
9. Reservation management- Always be aware of reservations. Inform Management as reservations get near full, do not over book for any given shift. Ensure all details for a given reservation are entered into reservation system. See Best Practice for Reservations as needed.
10. Follow company policy specific to Large Party Reservations as applicable to your location.
11. Ensure all Social Offer/Third Party Reservations are properly accounted for and all necessary notes are listed in Reservation System.
12. Ensure all reservations have been confirmed prior to reservation time.
13. Engage with guests on the in front of or walking past Sevilla. Entice them to come into the building. Always greet and open conversation with anyone viewing our menus at the entrance.
14. Providing guests with menus and answering any initial questions.
15. Always be aware of promotions currently running, upcoming holiday information and what is going on locally in the area.
This includes nightclub events and pricing as guests often times will call the restaurant phone line for this information.
16. Notify Management and the Kitchen of the expected busiest times for reservations so all can be prepared.
17. Assigning guests to tables they prefer (when possible), while keeping table rotation in mind so that servers receive the right number of customers.
18. Working with Management to create appropriate server stations for the work day.
19. Player's list- working with Management to ensure the player's list for the day is complete and ready at opening time. All employees must be aware of the details on the player's list and initial that they have read it throughly.
20. Engaging with guests to ensure they're happy with food and service.
21. Responding to complaints and helping to resolve them as needed.
22. Knowledge of all Best Practices applicable to job code.
23. Completion of all assigned training tests & courses.
24. Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.
25. Actively running a guest list as needed.
26. A knowledge of the various menus available at Cafe Sevilla- menu specifics, times offered, pricings, etc.
27. A knowledge of the current reservation system- how to properly use it for all functions.
28. A knowledge of the Sevilla Steps of Service for Servers and Bartenders.
29. Helping out with other positions in the restaurant as needed.
30. Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
31. TEAM WORK- Always keep a positive work attitude and friendly (approachable) demeanor with the ability to work well with coworkers and as a team when necessary. ONE TEAM, ONE MISSION
32. Adhere to uniform expectation for the position per Sevilla Handbook and company policy.
33. Immediately report any maintenance, security, and/or safety issues or concerns to a manager.
34. Other work duties as assigned by Management.
ADDITIONAL RESPONSIBILITIES
35. Clock-in & out for each work shift properly. Clock-in upon arrival, clock-out when leaving for meal period (or other personal time away from work), clock-in upon return from meal period (or other personal time away from work), and clock-out when the work shift is ended and no more work tasks will be performed. Immediately notify a manager if a clock-in or clock-out is
missed or incorrectly recorded.
36. All breaks must be taken per Company Policy outlined in the Sevilla Handbook.
37. Take a meal period when 6 or more hours are worked in one work shift. Start the meal period no later than the beginning 5th hour of work. 30 minute and 10 minute breaks are to be clocked into Aloha when taken. For 30 meal period, the posted break log is to be signed as well.
38. Immediately notify a manager if you feel you are not able to take a meal period or 10-minute break for any reason.
39. Attend and participate in all mandatory staff meetings.
40. Report suspicions of harassment, discrimination, retaliation, and/or safety issues immediately to a manager.
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to assist individuals with disabilities to perform the essential functions.
Education/Experience
a. High School Diploma or equivalent.
b. 1+ years related culinary experience and/or training in a fast-paced, fine dining establishment; or
equivalent combination of education and experience
c. Working knowledge of state and federal safety and sanitary requirements.
Certifications
a. Current Food Handler's Card.
b. LEAD Card.
Computer Skills
a. Working knowledge of, or ability to learn, Company POS and timekeeping systems.
Work Environment
a. Reasonable accommodation or restricted duty may be made as recommended by a licensed physician.
b. The noise level in the work environment is usually loud.
c. The work environment is tight and requires "squeezing" by others and working in close quarters.
d. The work environment may be hot on occasion.
e. A clean, well-kept presentation is required all times in accordance with the Employee Handbook.
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3
Restaurant Host
90079 Los Angeles, California
IPIC Theaters, LLC
Posted 3 days ago
Job Viewed
Job Description
Starting Hourly Pay Rate: $18.25/hour
Restaurant Host/Hostess
Accountable for creating a welcoming environment by greeting and seating guests in a prompt and friendly manner. Responsible for taking reservations and answering questions.
Responsibilities:
Restaurant Host/Hostess
Accountable for creating a welcoming environment by greeting and seating guests in a prompt and friendly manner. Responsible for taking reservations and answering questions.
Responsibilities:
- Make a great first impression with every guest. Greet guests in a friendly, genuine way.
- Answer the phone with a friendly tone, take reservations and answer questions in a timely manner.
- Use reservation system and seating chart according to company policies.
- Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
- Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
- Use hospitable farewell techniques to say goodbye/thank you to every guest.
- Take initiative to complete housekeeping duties including sweeping and mopping floors, removing trash, and cleaning restrooms.
- If asked by Management, act as a peer mentor for new team members.
- Previous experience is preferred or a minimum of 6 months experience in food service/hospitality.
- Previous point of sale system and Resy experience is recommended.
- Ability to work collaboratively in a fast-paced work environment.
- Ability to create memorable guest connection with our food and beverages.
- Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
- Ability to work a variable schedule, including weekends, and shifts from morning through late night.
- Position will require frequent standing, bending/kneeling, lifting, and carrying up to 50 lbs.
- Flexible Scheduling
- Free Telemedicine
- Dental and Vision
- Free Movie Tickets
- Food & Beverage Discounts at all locations
- Discounts through Life Mart and Tickets At Work
- Career growth potential - advancement opportunities
- Team Member Recognition Programs - earn rewards
- Movie Screenings
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4
Restaurant Host
90079 Los Angeles, California
Eataly Net USA, LLC
Posted 3 days ago
Job Viewed
Job Description
A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manage Restaurant, Reservations
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5
RESTAURANT HOST
92591 Temecula, California
Wine Road Vintners
Posted 3 days ago
Job Viewed
Job Description
About our Company:
Ponte Vineyard Inn is a Four Diamond, 90 room, boutique hotel located next to Ponte Winery surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country.
We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment.
Summary:
The Bouquet Restaurant Host/Hostess will present a positive first impression of the restaurant. Greet guests with a smile, respond quickly to requests in a friendly and courteous manner, inform guests of their wait times, monitor the waiting list, show guests to their table and bid farewell as guests depart.
Compensation: $17.00 hourly + tips
Schedule:
- Weekends and Holidays are a must
- Hours/Days vary by hotel needs (A.M. or P.M. shifts)
- Adhere to the hotel's safety policies to ensure safety and security to associates and guests.
- Answer incoming phone calls and provide appropriate service such as booking reservations, advising of hours of operations and handling special requests. Return any phone messages promptly.
- Accurately input guest reservations into OpenTable making special note of special requests or any food allergies.
- Seat guests in a timely consistent manner, keeping in mind the balance of guest flow in the restaurant and server sections.
- When needed, provide accurate wait times to incoming guests. Take guest information and provide accurate estimate of wait time ensuring guest requests are accommodated. Contact the guests in a timely manner when their table is ready.
- Communicate with bussers, runners, and food servers any messages or information that is needed to ensure the guests' satisfaction is exceeded.
- Observe tables, keeping track of table statuses, i.e.: seated, bussing needed and finish).
- Thank the guests for coming, and invite them to return.
- Ability to assist with in-room dining and take-away orders for guests of the hotel.
- Assist with opening, closing and side work duties as needed.
- Be familiar with Ponte menus.
- Keep host stand clean, organized and presentable to guests at all times.
- Perform any other tasks as requested by Management.
- Must be 18 years or older.
- Ability to obtain and maintain a valid Food Handlers Card is required.
- Must be available nights, weekends, and holidays.
- Previous hotel or restaurant experience preferred.
- Previous exposure to high volume restaurant environment preferred.
- Previous OpenTable experience preferred but not required.
- Basic computer skills and experience with computer-based reservations systems preferred.
- Ability to follow directions well, make quick decisions, and keep organized while under pressure.
- Must have excellent communication, multi-tasking and organizational skills.
- Must have exceptional grooming standards that are consistent with company guidelines.
- Must be able to work in a standing position for long periods of time.
- Must be able to lift up to 25 lbs. regularly throughout their shift.
- Must be able to work up to 8 hours per shift.
- Understand the Ponte Values, and Service Standards.
- Ensure the safety of guests and associates.
- Follow the environmental standards set by the Company
- Treat all associates and guests in a respectful manner.
- Exhibit integrity (honesty and truthfulness).
- Perform any other duties as required by your Manager.
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6
Restaurant Host
90079 Los Angeles, California
Eataly North America
Posted 3 days ago
Job Viewed
Job Description
Company Description
Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim. for our guests to:
A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly's restaurants. Reports to the Restaurant Manager.
Benefits and Perks
Pay rate for this position is $17.87 plus tips.
Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim. for our guests to:
- EAT authentic Italian food at our restaurants, cafs and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team's product knowledge
A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly's restaurants. Reports to the Restaurant Manager.
- Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
- Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
- Takes and manages reservations in restaurants that allow reservations
- Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
- Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
- Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
- Performs other duties as required or assigned
- 1+ year of experience in a high-volume restaurant
- Basic computer skills
- Excellent communication skills
- High school diploma or equivalent preferred
- Availability to work onsite with a flexible schedule often including evenings and weekends
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
- Weekend availability is highly suggested!
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Pay rate for this position is $17.87 plus tips.
Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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7
Restaurant Host
95240 Lodi, California
Wine and Roses Inc
Posted 4 days ago
Job Viewed
Job Description
Job Type
Part-time
Description
We are seeking a friendly and organized Restaurant Host to join our team. The ideal candidate will be responsible for welcoming guests, managing reservations, and ensuring a positive dining experience from the moment guests arrive. This is an entry position that requires excellent communication skills, welcoming personality, attention to detail, and a passion for customer service.
Job Responsibilities include but not limited to:
- Take reservations accurately
- Ensure that tables are properly set prior to seating guests
- Is aware of overall dining room and lounge appearance and cleanliness: lights, heat / AC and music properly adjusted, tables set properly before seating guests, table linens straight and wrinkle free, seat covers clean and crumb free, menus clean and current
- Communicate any special notes on the reservations to the manager and server
- Refer guests to the bar area if their table is not ready, give an approximate time the guest can expect to wait
- Possess good background knowledge of our menu items & drinks in order to take to-go and room service order
- Responsible for making follow-up phone calls to confirm reservations
- Perform other duties as required; opening and closing side work
- Support in extended duties as directed by management
- Pay: $16.50 hourly rate plus gratuity averaging from $0.00 - 24.00 per hour
- 401(k) Matching
- Aflac Supplemental
- Team Member Discount
Appellation is a culinary-focused hotel company that embraces authenticity and locality in everything we do. We believe in the power of regional character, community, and culture to create exceptional experiences for our guests. Appellation gathers the best from each of our destinations to nurture the growth of the next generation of hoteliers and culinarians. Every element of an Appellation experience is true to place, thoughtfully composed, and crafted with the highest regard to quality.
Appellation Lodi - Wine & Roses Resort and Spa offers the perfect setting for romantic getaways, special occasions, business events, and more. As San Joaquin's leader in hospitality and culinary excellence, we provide a strong team atmosphere and career growth opportunities in various fields, including hotel industry, culinary arts, event planning, spa & wellness, administration, and management.
Visit to learn more about our resort.
Requirements
- Knowledgeable in the use of reservation system is a plus.
- Must possess professional telephone etiquette.
- Is a willing and supportive team member that contributes to the restaurant departmental goals; provide suggestions/recommendations in order to maintain the status of innovative leader in culinary and hospitality excellence.
- Able to develop and maintain positive working relationships with others; listen and respond appropriately to their concerns.
- Is effective at working multiple priorities, working under stress, time management and exercise good judgment with guest and employee situations and challenges.
- Must have flexibility in performing different job roles within the restaurant.
- Available to work a minimum of 3 shifts a week including nights, weekends and holidays
- Ability to perform the essential functions of the job with or without reasonable accommodation
In order to perform the duties and requirement for this job, you must have the following physical abilities:
Constant standing and repetitive use of hands, arms and legs; bending of neck.
Frequent walking, carrying, bending, grasping, pushing, pulling,
Occasional twisting of neck, power grasping, reaching below, above at your shoulder level.
You must have the ability to lift up to 25 pounds, bend, stoop and reach; lift and carry equipment and supplies; constantly walk and stand for long periods (up to 4 hours) and ability to work in a fast-paced environment; walking over uneven ground and up and down stairs to service guests with or without reasonable accommodation. See and read a computer screen and printed material with or without vision aids. Hear and understand speech at normal levels and on the telephone. Speak so that others may understand at normal levels and on the telephone.
Salary Description
16.50 plus gratuity averaging 20 - 24 per hour
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8
Restaurant Host
15289 Pittsburgh, Pennsylvania
Hilton Garden Inn Pittsburgh Downtown/Revel + Roost
Posted 4 days ago
Job Viewed
Job Description
Revel, adjacent to the Hilton Garden Inn Pittsburgh Downtown is looking for a Host to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For® in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy competitive benefits, PTO, holidays and paid training.
A Host is responsible for greeting guests when they arrive at the restaurant, making and managing reservations, and assisting servers in providing prompt and polite service
- Is the first impression of the restaurant when guests come in
- Seat guests and manage seating chart
- Manage reservations system
- Respond to guest inquiries
- Assist servers delivering food to patrons and responding to their requests
- Clear, clean, and reset tables, refill beverages, and polish silverware as needed
- Must be able to work in a fast-paced environment and available for all shifts
- Outstanding people skills
We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Paid Parking, UFC GYM Membership and Team Member Travel Perks/Discounts.
Equal Opportunity Employer
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