19,450 IT Training jobs in the United States

Salary: $127,046.40 - $90,528.00 Annually
Location : Los Angeles, CA
Job Type: Regular Employee
Job Number:
Cabinet: CHIEF PEOPLE OFFICE
Cost Center: 9230 - SYSTEMS ARCHITECTURE AND TECHNOLOGY INTEGRATION
Opening Date: 09/24/2025
Closing Date: 10/8/2025 5:00 PM Pacific
FLSA: Exempt
Bargaining Unit: Non-Contract

Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
Performs as a technical leader of application system development, network infrastructure or enhancement projects and/or multiple application support teams, which may include various Metro Information Technology personnel, technical contractors, consultants or other internal or external entities.
This position designs and supports integrations between various Information Technology (IT) platforms and enterprise architecture. Researches, identifies, and refers complex technical problems related to platform management, database administration, enterprise network connectivity and endpoints support to the appropriate Information and Technology Services (ITS) operating unit for resolution.

Recruitment Timelines: Interviews are projected to be scheduled for the week of October 20, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.
Examples of Duties

• Leads system development life cycle or network infrastructure life cycle
• Defines, implements, documents and performs tests on security controls in complex applications and infrastructure environments
• Maintains the sensitivity and confidentiality of data and systems architecture environment
• Implements innovative solutions utilizing emerging technologies
• Translates business needs into technical solutions that will improve service quality and efficiency while meeting business objectives
• Creates technical designs based on functional specifications
• Provides technical assistance and performs end user troubleshooting for bug fixes and technological enhancements
• Supports integrations between various IT platforms and enterprise architecture
• Leads technical personnel and ensures that required reports and documents produced are accurate and reliable
• Oversees software development and enhancement, and provides production support for business application systems on behalf of client departments
• Maintains responsibility for analysis, design and implementation of projects as assigned, including complex and highly specialized applications
• Conducts the most complex programming, system analysis, and design of highly-complex systems using information system development methodology in a multi-platform infrastructure and environment
• Recommends approval of system designs and interacts with user managers and department users; diagnoses and resolves system problems involving programming logic, interoperability between several technical components, and client interface
• Researches, identifies, and refers complex technical problems related to platform management, database administration, network connectivity and desktop support to the appropriate ITS operating unit for resolution
• Leads the preparation of project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware
• Participates in the evaluation, configuration, implementation, and integration of commercial off-the-shelf (COTS) software
• Develops software and hardware specifications and standards
• Leads the department's information security, disaster recovery, and safety programs

May be required to perform other related job duties

*This classification is At-Will and the incumbent serves at the pleasure of the Hiring Authority.*

Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Computer Science, Business Information System Technology, Computer Engineering, Business Administration, or a related field; Master's Degree in a related field preferred

Experience

• Six years of relevant experience or three years of relevant supervisory-level experience in designing, implementing and maintaining an enterprise-wide system

Certifications/Licenses/Special Requirements

• Certification in Microsoft/Azure, Oracle, Amazon AWS and SalesForce preferred

Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:

• Experience administrating and managing Cloud/ On-premise Hybrid Platform technologies such as Microsoft Azure, Amazon Web Services (AWS), Microsoft Server Platform (Windows Servers, Active Directory, Internet Information Services)
• Experience administrating and managing network technologies such as Cisco Enterprise Networking, Hewlett-Packard Aruba, ClearPass Wireless, Palo Alto Firewalls, Fortinet Proxy Server and Application Firewalls, Broadcom VMWare Avi Load Balancer
• Experience administrating and managing Enterprise storage and database technologies such as Oracle databases, Microsoft Structured Query Language (SQL) databases, Storage Area network fabric, International Business Machines Corporation Advanced Interactive eXecutive (IBM AIX), Dell Emc Enterprise storage (Compellent/ PowerStore)

Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Full lifecycle implementation of Enterprise Resource Planning systems
• Complex business processes, as well as areas outside of immediate responsibility
• Theories, principles, and practices related to information systems and supported business areas
• Data communications involved in LANs, WANs, and gateways
• Mathematics used in complex business applications
• Business process and system process modeling and problem-solving techniques
• Principals of supervision
• Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency
• Change control systems and other Information Technology best practices
• Project management methodology and techniques

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Communicating effectively orally and in writing
• Troubleshooting and correcting operations problems
• Interacting professionally with internal and external representatives
• Clearly defining system integration and interface requirements
• Data analysis and data modeling
• Learning new technology and complex systems
• Operating a personal computer, computer terminal, and general office equipment

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Lead the development of enterprise application software systems
• Provide technical support and training
• Create technical documents
• Create custom solutions and offer viable solutions for various systems and architectures to different types of businesses
• Integrate applications with existing systems to eliminate potential problems and maintain data structure and integrity
• Lead the development and implementation of complex information systems using software engineering techniques
• Resolve highly difficult problems regarding highly complex programming and systems logic
• Perform highly-complex systems implementation and integration tasks
• Provide technical project management across multiple projects and concurrent tasks
• Identify and lead the implementation of new and creative solutions that are compatible with current and future technologies
• Analyze and evaluate system changes to determine feasibility
• Analyze situations, identify problems, and recommend and implement solutions in a cost-effective manner
• Clearly define system integration and interface requirements
• Understand, interpret, and apply laws, business rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements to support business processes
• Exercise judgment and creativity in making decisions
• Interact professionally with various levels of employees and outside representatives
• Maintain confidentiality regarding sensitive information
• Read, write, speak, and understand English

Special Conditions

• This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
• The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
• This classification is at-will and the incumbent serves at the pleasure of the hiring authority
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required

(EC)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with hiring practices.
Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure

To apply, visit Metro's website at and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)
Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)
East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)
Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)
Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)
Telephone: or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
*Please refer to the applicable benefit type (Regular or Temporary)*

BENEFITS FOR REGULAR EMPLOYEES

Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical/Dental/Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest 1,000. Minimum amount of life insurance is 30,000.

Accidental Death & Dismemberment Insurance - PTSC provides 50,000 coverage for each employee. Additional voluntary coverage in amounts up to 500,000 is available at favorable premium rates.

Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date - 5 years 20 days
Beginning of 6th - 10th year 25 days
Beginning of 11th - 15th year 30 days
Beginning of 16th + years 35 days

Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits : Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

BENEFITS FOR TEMPORARY EMPLOYEES

Temporary (Contingent) employees are eligible for the following benefits only:

• Kaiser medical insurance
• Public Pension Plan
• 457/401K Plan
• Flex Spending
• Paid Sick Time
• Fare Media
• Rideshare Subsidies
• Metro One Fitness membership

For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro's Pension & Benefits website at
01

Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers and do not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

• Yes, I agree and understand my resume will not be reviewed

02

Are you a current Metro employee?

• Yes
• No

03

If you indicated being a current Metro employee, please enter your employee badge number in the field below. If you selected "No" to the previous question, please enter "N/A."
04

Please select the highest level of education you have completed.

• I do not have education equivalent to grade 12
• High school graduate, diploma or the equivalent (GED)
• Associate degree from an accredited college or university
• Bachelor's degree from an accredited college or university
• Master's degree from an accredited college or university
• PhD from an accredited college or university

05

Please select the number of years of relevant experience you have in designing, implementing and maintaining an enterprise-wide system.

• No experience
• Less than 6 years
• 6 years or more, but less than 8 years
• 8 years or more, but less than 10 years
• 10 years or more

06

If you indicated having experience in the previous question, please describe your relevant experience and list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below.
07

Please select the number of years of relevant supervisory-level experience you have in designing, implementing and maintaining an enterprise-wide system.

• No supervisory-level experience
• less than 3 years
• 3 years or more, but less than 5 years
• 5 years or more, but less than 7 years
• 7 years or more

08

If you indicated having supervisory-level experience in the previous question, please describe your relevant experience and list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below.
09

Describe your relevant experience administrating and managing Cloud/ On-premise Hybrid Platform technologies such as Microsoft Azure, Amazon Web Services (AWS), Microsoft Server Platform (Windows Servers, Active Directory, Internet Information Services). Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below.
10

Describe your relevant experience administrating and managing network technologies such as Cisco Enterprise Networking, Hewlett-Packard Aruba, ClearPass Wireless, Palo Alto Firewalls, Fortinet Proxy Server and Application Firewalls, Broadcom VMWare Avi Load Balancer. Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below.
11

Describe your relevant experience administrating and managing Enterprise storage and database technologies such as Oracle databases, Microsoft Structured Query Language (SQL) databases, Storage Area network fabric, International Business Machines Corporation Advanced Interactive eXecutive (IBM AIX), Dell Emc Enterprise storage (Compellent/ PowerStore). Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below.
Required Question

Overview

Information Technology Careers Provide:

Competitive Pay and Benefits

Job Security and Stability

Global Impact and Purpose

Constant Innovation and Technology

Diverse Career Paths

Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?  

Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. 

Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.

If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.  

Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire! 

We encourage you to ask about their career placement program and success rates. 

What’s in it for you?

• Evolving, innovative, and high demand industry.  Long term opportunities. 

Accelerated Path to New Career.   Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. 

Industry Certifications Recognized by Employers.   A degree is not necessary to move into a career in Information Technology.

Courses are offered throughout the year to accommodate your schedule.  

• Classes are held in Tampa, Florida at an expanded 15 acre campus.
• Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
• Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
• Class size averages 15-20 students, with two cohorts per month 

Our partner school proudly accepts GI Bill® funds.  

Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Information Technology Houston, TX Posted: 12/12/2023

Job Description

Job ID#:

Job Category:

Information Technology

Duration:

+/- 3 months

About BHI Energy

BHI Energy is a broad umbrella organization with a complete service offering that covers all facets of Power Generation through the entire Electrical Delivery system. For over 40 years, our diverse services have been focused on multiple end markets, united by our level of service and quality, our unique partnership approach to our customer relationships, and our internal culture of how we interact with and support each other. To learn more about us, go to

BHI Energy provides competitive compensation & benefits, career advancement opportunities and a great work culture!

Position Summary

Westinghouse is searching for a Software Developer in Houston, Texas.

Job Requirements

Education and Experience

1. A bachelor's degree in computer science, or information technology.

2. At least 5+ years of extensive software development experience using C#, .NET framework.

3. Proficient in SQL, familiar with Microsoft SQL Server

4. Familiarity with Windows Presentation Framework

5. Understanding fundamental design principles behind a scalable application

6. Good knowledge of Python, java, JavaScript, XML, HTML, CSS

7. Proficient understanding of code versioning tools {such as Git, TFS}

8. Outstanding analytical, problem-solving, and communication skills.

Apply now! BHI Energy’s Talent and Placement Specialists are waiting for your application.

BHI Energy is an Equal Opportunity Employer and provides a fair and equal employment opportunity for all employees and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. BHI Energy is a federal contractor that requests priority referrals of protected veterans. BHI will provide reasonable accommodations for the application process and during employment necessary for eligible applicants/employees to perform essential functions. If you require special support or accommodation while seeking employment with BHI Energy, please your name, telephone number and the best time for us to reach you.

Contact:

Rebecca Lair

Overview

Information Technology Careers Provide:

Competitive Pay and Benefits

Job Security and Stability

Global Impact and Purpose

Constant Innovation and Technology

Diverse Career Paths

Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?  

Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. 

Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.

If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.  

Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire! 

We encourage you to ask about their career placement program and success rates. 

What’s in it for you?

• Evolving, innovative, and high demand industry.  Long term opportunities. 

Accelerated Path to New Career.   Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. 

Industry Certifications Recognized by Employers.   A degree is not necessary to move into a career in Information Technology.

Courses are offered throughout the year to accommodate your schedule.  

• Classes are held in Tampa, Florida at an expanded 15 acre campus.
• Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
• Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
• Class size averages 15-20 students, with two cohorts per month 

Our partner school proudly accepts GI Bill® funds.  

Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

IT Coordinator

Position Overview:

We are seeking a detail-oriented and customer-focused IT Coordinator to join our healthcare IT team. This role is critical in ensuring the smooth operation of clinical and administrative systems by providing frontline technical support and collaborating across infrastructure, networking, and systems. The ideal candidate will have a strong understanding of healthcare environments, excellent troubleshooting skills, and the ability to work cross-functionally to resolve complex technical issues both with internal users and vendor partners.

POSITION REPORTS TO: CIO

Responsibilities:

• Provide Tier 1 and Tier 2 technical support for end-users across clinical and administrative departments.
• Troubleshoot hardware, software, network, and application issues in a timely and professional manner.
• Collaborate with vendor partners to support cloud-based systems.
• Assist in the deployment, configuration, and maintenance of applications (e.g., EHR/EMR systems, CRM, VOIP Phones).
• Monitor and respond to support tickets, ensuring issues are documented and resolved according to SLAs.
• Participate in IT projects including system upgrades, migrations, new center builds and new technology rollouts.
• Maintain accurate documentation of systems, procedures, and support resolutions.
• Ensure compliance with HIPAA and other healthcare IT regulations.
• Provide training and guidance to end-users on best practices and system usage.

Job Requirements

• 2-3 Year of support experience in supporting company IT Infrastructure (laptops, desktops, networking)
• Understanding of Microsoft Office365
• Experience with managing OS and Application Patching and maintenance
• Knowledge of cybersecurity best practices in healthcare.
• Familiarity with cloud platforms (Azure, AWS) and mobile device management.
• Understanding of Identity and Access Management
• General IT infrastructure knowledge

Position Overview

AireSpring, a family-owned leader in cloud communications and managed connectivity, is on the lookout for a highly skilled Information Technology Manager to spearhead our IT operations. With over 20 years of excellence in service delivery, we're dedicated to providing our national and global clientele with an exceptional customer experience.

This hands-on role requires a technical expert who is capable of managing complex IT systems and leading a team of support professionals in a fast-paced telecommunications environment.

Key Responsibilities

IT Operations & Helpdesk Leadership

• Lead our internal Helpdesk team, ensuring rapid support for hardware, software, connectivity, and access issues organization-wide.
• Manage service level agreements (SLAs), and ensure efficient incident response and escalations.
• Implement and optimize ITIL-based processes including incident, change, asset, and configuration management.

Infrastructure & Systems Management

• Direct the design, implementation, and maintenance of our enterprise IT infrastructure including:
• Windows/Linux servers, and virtualization (VMware/Hyper-V)
• Active Directory, DNS/DHCP, Group Policy, Office 365/Azure AD
• Corporate firewalls, switches, routers, VPNs, and cloud services (AWS, Azure, or GCP)
• Maintain robust backup, disaster recovery, and high availability strategies.

Security & Compliance

• Ensure compliance with cybersecurity best practices such as NIST, ISO 27001, and SOC 2.
• Lead annual compliance audits and manage endpoint protection, MDM, MFA, and vulnerability management.
• Collaborate with third-party consultants and internal teams to secure networks and services.

Telecom IT Environment Support

• Work closely with engineering and operations teams to support telecom-specific systems and maintain uptime for telecom-related applications.

Team & Vendor Management

• Hire, mentor, and build a high-performing IT support team.
• Oversee IT budgets, procurement, licensing, and vendor relationships.
• Coordinate third-party support contracts effectively.
• Utilize hands-on experience for troubleshooting hardware and optimizing system architecture.
• Research, evaluate, and recommend new technologies to support business growth.

Qualifications

Technical Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).
• 8+ years of experience in IT operations with at least 3 in a managerial role.
• Expertise in:
• Windows Server, Linux, Active Directory, and Group Policies
• Microsoft 365, Exchange Online, Intune, Azure AD
• Firewalls (Fortinet, Palo Alto), switching/routing, SD-WAN, and VPN solutions
• Virtualization (VMware ESXi, Hyper-V), backup platforms (Veeam, Commvault), and cloud infrastructure (Azure/AWS)
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VLANs, SNMP, etc.) and helpdesk tools (ServiceNow, Jira Service Desk).

Preferred Experience

• Experience in a telecom or managed services provider environment.
• Familiarity with carrier-grade hardware/software tools and telecom regulatory compliance.

Soft Skills & Other Requirements

• Excellent communicator with a knack for explaining technical issues to non-technical audiences.
• Proven problem-solver with a customer-focused mindset.
• Willingness to be on-call or provide support when necessary.
• Able to thrive in a dynamic and growth-driven technical environment.

If you are a passionate technical leader eager to drive resilient systems and support our global teams, we invite you to apply.

Benefits

We offer a comprehensive benefits package dedicated to the health and financial well-being of our team, which includes:

• 401(k) Retirement Plan to help you prepare for your future.
• Health, Dental, and Vision Insurance to keep you and your family healthy.
• Cell Phone Discount Program for savings on your monthly wireless bill.
• Gym Membership Discounts to promote your health and wellness.

At AireSpring, we're committed to helping you grow both professionally and personally.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what's next. Let's define tomorrow, together.

Description

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job overview and responsibilities

The Developer plays an important role in creating and maintaining the strategic partnership between business needs and technology delivery. The Developer's role is to plan, design, develop and launch efficient systems and solutions in support of core organizational functions. This individual will utilize effective communication, analytical, and problem-solving skills to help identify, communicate / resolve issues, opportunities, or problems to maximize the benefit of IT and Business investments. The Developer is experienced and self - sufficient in performing their responsibilities requiring little supervision, but general guidance and direction.

• Assists in design, develop and modify software applications/systems

• Collaborates with cross-functional teams to understand business requirements and deliver solutions

• Provides support to the software development leads (Ex: Senior Developer)

• Works on one or more moderate to complex projects

• Applies security code best practices throughout development cycle

• Contributes to software documentation and user manuals

• Complete comprehensive unit testing on all developed/enhanced software and supports deployment of software applications

• Participates in code reviews to ensure code adheres to standards

• Support and troubleshoot software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions

• Stays up to date on the latest industry trends and technology

Qualifications

What's needed to succeed (Minimum Qualifications):

• Bachelor's degree

• Computer science, software engineering, or related field.

• 3+ years of related experience in Software Development

• Experience in .net, SQL server, and C#

• Experience in design patterns and enterprise standards in application design and relational database design and development, and cloud technologies

• Proficient in a coding language and building back-end components

What will help you propel from the pack (Preferred Qualifications):

• Experience and knowledge of ASP.NET, React, Bootstrap, Angular

• AI/ML automation experience

• Data analytics and Go Lang knowledge

The base pay range for this role is $87,780.00 to $119,680.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.

Position Overview

AireSpring, a family-owned leader in cloud communications and managed connectivity, is on the lookout for a highly skilled Information Technology Manager to spearhead our IT operations. With over 20 years of excellence in service delivery, we're dedicated to providing our national and global clientele with an exceptional customer experience.

This hands-on role requires a technical expert who is capable of managing complex IT systems and leading a team of support professionals in a fast-paced telecommunications environment.

Key Responsibilities

IT Operations & Helpdesk Leadership

• Lead our internal Helpdesk team, ensuring rapid support for hardware, software, connectivity, and access issues organization-wide.
• Manage service level agreements (SLAs), and ensure efficient incident response and escalations.
• Implement and optimize ITIL-based processes including incident, change, asset, and configuration management.

Infrastructure & Systems Management

• Direct the design, implementation, and maintenance of our enterprise IT infrastructure including:
• Windows/Linux servers, and virtualization (VMware/Hyper-V)
• Active Directory, DNS/DHCP, Group Policy, Office 365/Azure AD
• Corporate firewalls, switches, routers, VPNs, and cloud services (AWS, Azure, or GCP)
• Maintain robust backup, disaster recovery, and high availability strategies.

Security & Compliance

• Ensure compliance with cybersecurity best practices such as NIST, ISO 27001, and SOC 2.
• Lead annual compliance audits and manage endpoint protection, MDM, MFA, and vulnerability management.
• Collaborate with third-party consultants and internal teams to secure networks and services.

Telecom IT Environment Support

• Work closely with engineering and operations teams to support telecom-specific systems and maintain uptime for telecom-related applications.

Team & Vendor Management

• Hire, mentor, and build a high-performing IT support team.
• Oversee IT budgets, procurement, licensing, and vendor relationships.
• Coordinate third-party support contracts effectively.
• Utilize hands-on experience for troubleshooting hardware and optimizing system architecture.
• Research, evaluate, and recommend new technologies to support business growth.

Qualifications

Technical Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).
• 8+ years of experience in IT operations with at least 3 in a managerial role.
• Expertise in:
• Windows Server, Linux, Active Directory, and Group Policies
• Microsoft 365, Exchange Online, Intune, Azure AD
• Firewalls (Fortinet, Palo Alto), switching/routing, SD-WAN, and VPN solutions
• Virtualization (VMware ESXi, Hyper-V), backup platforms (Veeam, Commvault), and cloud infrastructure (Azure/AWS)
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VLANs, SNMP, etc.) and helpdesk tools (ServiceNow, Jira Service Desk).

Preferred Experience

• Experience in a telecom or managed services provider environment.
• Familiarity with carrier-grade hardware/software tools and telecom regulatory compliance.

Soft Skills & Other Requirements

• Excellent communicator with a knack for explaining technical issues to non-technical audiences.
• Proven problem-solver with a customer-focused mindset.
• Willingness to be on-call or provide support when necessary.
• Able to thrive in a dynamic and growth-driven technical environment.

If you are a passionate technical leader eager to drive resilient systems and support our global teams, we invite you to apply.

Benefits

We offer a comprehensive benefits package dedicated to the health and financial well-being of our team, which includes:

• 401(k) Retirement Plan to help you prepare for your future.
• Health, Dental, and Vision Insurance to keep you and your family healthy.
• Cell Phone Discount Program for savings on your monthly wireless bill.
• Gym Membership Discounts to promote your health and wellness.

At AireSpring, we're committed to helping you grow both professionally and personally.

Job DescriptionJob Description

Are you a tech-savvy leader who thrives on solving problems and driving innovation? We’re looking for an Information Technology Manager to oversee IT operations, infrastructure, and help desk services. In this role, you’ll lead projects, manage procurement, supervise support operations, and ensure compliance—while driving efficiency and innovation across the business.

What You’ll Do

• Lead IT projects that align with business goals.

• Oversee IT infrastructure, network security, and disaster recovery.

• Manage help desk and end-user support.

• Coordinate IT procurement, policies, and documentation.

• Serve as the main IT point of contact for leadership.

• Explore new technologies—including Generative AI—to improve processes.

Requirements

• Bachelor’s degree in IT, Computer Science, or related field.

• Proven IT management experience.

• Strong knowledge of infrastructure (network, hardware, software, security).

• Experience with help desk management and end-user support.

• IT procurement and SOX compliance experience.

• Excellent communication and documentation skills.

Bonus Points

• JD Edwards One World/EnterpriseOne experience.

• Innovative and strategic thinking.

• Generative AI knowledge.

• Multi-location or international IT experience.

Why Join Us

• Competitive salary and bonus.

• Long-term growth opportunities.

• A collaborative environment where innovation is encouraged.

• Opportunity to lead impactful IT initiatives.

Company DescriptionAt Richard and Associates HR, we take genuine pleasure in helping others find the job that works best for them. With more than 15 years of talent acquisition experience serving clients worldwide, we know how to treat you right.Company DescriptionAt Richard and Associates HR, we take genuine pleasure in helping others find the job that works best for them. With more than 15 years of talent acquisition experience serving clients worldwide, we know how to treat you right.