6,220 Risk Manager jobs in the United States

Our client, a leading financial institution, is seeking a Operational Risk Analyst with marketing risk experience to join their team. As a Market Risk Manager, you will be part of the risk management department supporting the overall risk governance framework. The ideal candidate will have strong analytical skills, attention to detail, and the ability to collaborate effectively, which will align successfully in the organization.
**Job Title:** Market Risk Manager
**Location: Remote**
**Pay Range:** $75/HR W2
**What's the Job?**
+ Analyze, measure, and monitor market risk exposures across various financial products, ensuring compliance with internal risk limits and regulatory requirements.
+ Support the execution and enhancement of the Risk Control Self-Assessment (RCSA) framework, identifying and assessing operational risk within market risk functions.
+ Prepare detailed risk reports, dashboards, and presentations for senior management and regulatory bodies.
+ Conduct stress testing and sensitivity analysis to evaluate potential market risk impacts under different economic conditions.
+ Develop and recommend risk mitigation strategies to optimize the bank's risk-return profile.
**What's Needed?**
+ Bachelor's Degree in Finance, Economics, or a related field.
+ Strong understanding of risk management principles within a banking environment.
+ Experience with financial instruments and regulatory requirements.
+ Proficiency in statistical models and risk analytics tools.
+ Excellent communication and collaboration skills.
**What's in it for me?**
+ Opportunity to work in a dynamic and inclusive environment.
+ Engagement with a diverse team of professionals.
+ Chance to contribute to important risk management strategies.
+ Professional development and growth opportunities.
+ Work-life balance with remote work flexibility.
**Upon completion of waiting period consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ Health Savings Account
+ Health Flexible Spending Account
+ Dependent Care Flexible Spending Account
+ Supplemental Life Insurance
+ Short Term and Long Term Disability Insurance
+ Business Travel Insurance
+ 401(k), Plus Match
+ Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Description
The Operational Risk Management (ORM) Team is seeking a Operational Risk Manager who will be responsible for strengthening, overseeing, and managing of the bank's Operational Event Loss Data Management Program including the Ops Risk Capital Allocation Planning and Scenario Analysis Program. The role involves identifying, assessing, monitoring, and mitigating risks arising from internal processes, people, systems, and external events. This role will assist with the implementation of program policies, Risk Appetite and Key Risk Indicator Metrics, standards, and procedures related to operational losses. Work closely with Front Line Units to drive implementation and ongoing improvement of Operational Risk Management Loss Framework. The incumbent will ensure compliance with regulatory requirements and best practices to safeguard the bank from financial losses.
To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.
Primary responsibilities include:
+ Responsible for execution and managing of the bank's Operational Event Loss Data Management Program including Ops Risk Capital Allocation Planning and Scenario Analysis Program. This includes driving industry best practices, ongoing program enhancements, automation, and efficiencies.
+ Assist with managing the risk program and the implementation of changes by providing updates through partnership with Front Line Units through working groups and trainings, as necessary.
+ Assist business units with the identification and analysis of operational risk events that may have resulted in an operational loss.
+ Analyze operational loss reporting to identify themes, trends, and/or patterns.
+ Partner with First Line Control Officers to develop action plans to resolve the control gaps.
+ Make and implement required changes and enhancements to Operational Risk Framework Methodology, Minimum Requirements, departmental procedures, and related guidance and training around Operational Losses, Scenario Analysis, and to ensure alignment with Heightened Standards, industry best practices, while driving a Strong Independent Risk Management rating.
+ Assist with Enterprise Risk Appetite Metric and Executive Risk Reporting in GRC, providing commentary around limit breaches. Manage the documentation of key risk metrics and conduct research an analysis on metrics that exceeded threshold/limits to provide meaningful analysis and conclusions to executive leadership through reporting. Explore opportunities for ongoing enhancements and automation of Key Risk Indicators and reporting.
+ Produce commentary and analysis of Operational Risk Frameworks, assessing the Front-Line Units performance and adherence to methodology levering Key Risk Indicators and risk analytics for inclusion in Monthly Risk Committee Reporting and Quarterly Enterprise Risk Opinion for Operational Losses.
+ Partner with the Governance Risk and Compliance (GRC tool) team to update and maintain Risk Framework Methodology, Procedures, and Modules with GRC to support ongoing processes enhancements and methodology updates related to the Operational Losses Framework. Support Front Line Unit requests related to GRC.
+ Develops and maintain strong relationships with members of the Front and Second Line and other stakeholders to promote cross -functional risk management capabilities and compliance.
+ Maintain knowledge of new or emerging risk management methodologies through professional networking and participating in industry forums.
+ Manage, support and assist with both internal and external exams. Work closely with regulatory agencies and assist with regulatory exams. Ensure appropriate exam outcomes through exam management protocols. Understand banking regulations, supervisory expectations, and industry trends for large financial institutions, as it relates to operational risk management
Qualifications:
+ 4-8 years of relevant experience within the Banking Industry, Risk Consulting, Financial Services, compliance, Front Line Risk, Internal Audit, and/or Regulatory Agency.
+ Experience with Risk management Frameworks to including Operational Loss programs, Risk and Control Self-Assessment (RSCA), Issues Management, and Control Assessment.
+ Operational Risk Management experience including Operational Event Loss Data Management and Capital Planning
+ Knowledge of regulatory guidance pertaining to Enterprise and Operational Risk.
+ Familiarity with Governance Risk and Control (GRC) tools - (Archer preferred).
+ Knowledge of regulatory stress testing (CCAR, CECL, etc.) a plus.
Skills:
+ Technical proficiency in Microsoft Excel, Word Visio, and PowerPoint.
+ Strong analytical capabilities to provide data-centric insights.
+ Excellent communication and experience producing high-quality materials for management consumption
Education:
+ Bachelor's Degree: Accounting, Business, Risk Management, Finance, Economics or equivalent field or equivalent work experience.
+ License or Certification: preferred by not required
Hours & Work Schedule: 4 days in the office, 1 working from home
+ Hours per Week: 40
+ Work Schedule: Monday-Friday
Pay Transparency
The salary range for this position is $79,500-$110,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit .
Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.
#LI-Citizens2
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/31/2025

Description
The Operational Risk Management (ORM) Team is seeking a Operational Risk Manager who will be responsible for strengthening, overseeing, and managing of the bank's Operational Event Loss Data Management Program including the Ops Risk Capital Allocation Planning and Scenario Analysis Program. The role involves identifying, assessing, monitoring, and mitigating risks arising from internal processes, people, systems, and external events. This role will assist with the implementation of program policies, Risk Appetite and Key Risk Indicator Metrics, standards, and procedures related to operational losses. Work closely with Front Line Units to drive implementation and ongoing improvement of Operational Risk Management Loss Framework. The incumbent will ensure compliance with regulatory requirements and best practices to safeguard the bank from financial losses.
To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.
Primary responsibilities include:
+ Responsible for execution and managing of the bank's Operational Event Loss Data Management Program including Ops Risk Capital Allocation Planning and Scenario Analysis Program. This includes driving industry best practices, ongoing program enhancements, automation, and efficiencies.
+ Assist with managing the risk program and the implementation of changes by providing updates through partnership with Front Line Units through working groups and trainings, as necessary.
+ Assist business units with the identification and analysis of operational risk events that may have resulted in an operational loss.
+ Analyze operational loss reporting to identify themes, trends, and/or patterns.
+ Partner with First Line Control Officers to develop action plans to resolve the control gaps.
+ Make and implement required changes and enhancements to Operational Risk Framework Methodology, Minimum Requirements, departmental procedures, and related guidance and training around Operational Losses, Scenario Analysis, and to ensure alignment with Heightened Standards, industry best practices, while driving a Strong Independent Risk Management rating.
+ Assist with Enterprise Risk Appetite Metric and Executive Risk Reporting in GRC, providing commentary around limit breaches. Manage the documentation of key risk metrics and conduct research an analysis on metrics that exceeded threshold/limits to provide meaningful analysis and conclusions to executive leadership through reporting. Explore opportunities for ongoing enhancements and automation of Key Risk Indicators and reporting.
+ Produce commentary and analysis of Operational Risk Frameworks, assessing the Front-Line Units performance and adherence to methodology levering Key Risk Indicators and risk analytics for inclusion in Monthly Risk Committee Reporting and Quarterly Enterprise Risk Opinion for Operational Losses.
+ Partner with the Governance Risk and Compliance (GRC tool) team to update and maintain Risk Framework Methodology, Procedures, and Modules with GRC to support ongoing processes enhancements and methodology updates related to the Operational Losses Framework. Support Front Line Unit requests related to GRC.
+ Develops and maintain strong relationships with members of the Front and Second Line and other stakeholders to promote cross -functional risk management capabilities and compliance.
+ Maintain knowledge of new or emerging risk management methodologies through professional networking and participating in industry forums.
+ Manage, support and assist with both internal and external exams. Work closely with regulatory agencies and assist with regulatory exams. Ensure appropriate exam outcomes through exam management protocols. Understand banking regulations, supervisory expectations, and industry trends for large financial institutions, as it relates to operational risk management
Qualifications:
+ 4-8 years of relevant experience within the Banking Industry, Risk Consulting, Financial Services, compliance, Front Line Risk, Internal Audit, and/or Regulatory Agency.
+ Experience with Risk management Frameworks to including Operational Loss programs, Risk and Control Self-Assessment (RSCA), Issues Management, and Control Assessment.
+ Operational Risk Management experience including Operational Event Loss Data Management and Capital Planning
+ Knowledge of regulatory guidance pertaining to Enterprise and Operational Risk.
+ Familiarity with Governance Risk and Control (GRC) tools - (Archer preferred).
+ Knowledge of regulatory stress testing (CCAR, CECL, etc.) a plus.
Skills:
+ Technical proficiency in Microsoft Excel, Word Visio, and PowerPoint.
+ Strong analytical capabilities to provide data-centric insights.
+ Excellent communication and experience producing high-quality materials for management consumption
Education:
+ Bachelor's Degree: Accounting, Business, Risk Management, Finance, Economics or equivalent field or equivalent work experience.
+ License or Certification: preferred by not required
Hours & Work Schedule: 4 days in the office, 1 working from home
+ Hours per Week: 40
+ Work Schedule: Monday-Friday
Pay Transparency
The salary range for this position is $79,500-$110,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit .
Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.
#LI-Citizens2
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/31/2025

Description
The Operational Risk Management (ORM) Team is seeking a Operational Risk Manager who will be responsible for strengthening, overseeing, and managing of the bank's Operational Event Loss Data Management Program including the Ops Risk Capital Allocation Planning and Scenario Analysis Program. The role involves identifying, assessing, monitoring, and mitigating risks arising from internal processes, people, systems, and external events. This role will assist with the implementation of program policies, Risk Appetite and Key Risk Indicator Metrics, standards, and procedures related to operational losses. Work closely with Front Line Units to drive implementation and ongoing improvement of Operational Risk Management Loss Framework. The incumbent will ensure compliance with regulatory requirements and best practices to safeguard the bank from financial losses.
To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.
Primary responsibilities include:
+ Responsible for execution and managing of the bank's Operational Event Loss Data Management Program including Ops Risk Capital Allocation Planning and Scenario Analysis Program. This includes driving industry best practices, ongoing program enhancements, automation, and efficiencies.
+ Assist with managing the risk program and the implementation of changes by providing updates through partnership with Front Line Units through working groups and trainings, as necessary.
+ Assist business units with the identification and analysis of operational risk events that may have resulted in an operational loss.
+ Analyze operational loss reporting to identify themes, trends, and/or patterns.
+ Partner with First Line Control Officers to develop action plans to resolve the control gaps.
+ Make and implement required changes and enhancements to Operational Risk Framework Methodology, Minimum Requirements, departmental procedures, and related guidance and training around Operational Losses, Scenario Analysis, and to ensure alignment with Heightened Standards, industry best practices, while driving a Strong Independent Risk Management rating.
+ Assist with Enterprise Risk Appetite Metric and Executive Risk Reporting in GRC, providing commentary around limit breaches. Manage the documentation of key risk metrics and conduct research an analysis on metrics that exceeded threshold/limits to provide meaningful analysis and conclusions to executive leadership through reporting. Explore opportunities for ongoing enhancements and automation of Key Risk Indicators and reporting.
+ Produce commentary and analysis of Operational Risk Frameworks, assessing the Front-Line Units performance and adherence to methodology levering Key Risk Indicators and risk analytics for inclusion in Monthly Risk Committee Reporting and Quarterly Enterprise Risk Opinion for Operational Losses.
+ Partner with the Governance Risk and Compliance (GRC tool) team to update and maintain Risk Framework Methodology, Procedures, and Modules with GRC to support ongoing processes enhancements and methodology updates related to the Operational Losses Framework. Support Front Line Unit requests related to GRC.
+ Develops and maintain strong relationships with members of the Front and Second Line and other stakeholders to promote cross -functional risk management capabilities and compliance.
+ Maintain knowledge of new or emerging risk management methodologies through professional networking and participating in industry forums.
+ Manage, support and assist with both internal and external exams. Work closely with regulatory agencies and assist with regulatory exams. Ensure appropriate exam outcomes through exam management protocols. Understand banking regulations, supervisory expectations, and industry trends for large financial institutions, as it relates to operational risk management
Qualifications:
+ 4-8 years of relevant experience within the Banking Industry, Risk Consulting, Financial Services, compliance, Front Line Risk, Internal Audit, and/or Regulatory Agency.
+ Experience with Risk management Frameworks to including Operational Loss programs, Risk and Control Self-Assessment (RSCA), Issues Management, and Control Assessment.
+ Operational Risk Management experience including Operational Event Loss Data Management and Capital Planning
+ Knowledge of regulatory guidance pertaining to Enterprise and Operational Risk.
+ Familiarity with Governance Risk and Control (GRC) tools - (Archer preferred).
+ Knowledge of regulatory stress testing (CCAR, CECL, etc.) a plus.
Skills:
+ Technical proficiency in Microsoft Excel, Word Visio, and PowerPoint.
+ Strong analytical capabilities to provide data-centric insights.
+ Excellent communication and experience producing high-quality materials for management consumption
Education:
+ Bachelor's Degree: Accounting, Business, Risk Management, Finance, Economics or equivalent field or equivalent work experience.
+ License or Certification: preferred by not required
Hours & Work Schedule: 4 days in the office, 1 working from home
+ Hours per Week: 40
+ Work Schedule: Monday-Friday
Pay Transparency
The salary range for this position is $79,500-$110,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit .
Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.
#LI-Citizens2
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/31/2025

Description
The Operational Risk Management (ORM) Methodology Team is seeking an Operational Senior Manager who will be responsible for assisting and supporting the planning, execution, and ongoing review of the Operational Risk Management Methodology Frameworks to include Risk and Control Self-Assessment (RCSA), and Risk and Control Assessment. Assist with the implementation of program policies, Key Risk Metrics, standards, and procedures. Work closely with Front Line Units to drive implementation and ongoing improvement of Key Operational Risk Programs . The Senior Manager will be responsible for the oversight of the RCSA and Controls Assessment Framework and will be a strategic partner to the Operational Risk Management leadership team, Front Line and Second line, and other stakeholders. In this role, the Senior Manager upholds and maintains the Risk and Control Self-Assessment (RCSA) and Controls Assessment enterprise-wide requirements, plans, executes and reports on the programs.
To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.
Primary responsibilities include:
+ Establishes and maintains the requirements for enterprise-level RCSA and controls testing programs.
+ Supports a vision of shared success between the first, second and third line in support of the RCSA and Controls Assurance objectives. Champions change through a structured implementation approach using standardized tools and methodologies as prescribed by the Methodology and Frameworks. Communicates with one voice for Operational Risk Management and is responsible for developing and delivering the change drivers and adoption communications, training, workshops, and feedback mechanisms.
+ Serves as an advisor on RCSA and controls testing industry best practices, processes, and regulatory requirements. Manages program education and training through partnership with business units. Directs presentations, workshops, and other trainings, as necessary.
+ Ensure complete adoption of the RCSA and Control Assessment program within businesses line and Front-Line Unit in accordance with Risk Framework and Methodology., the timely and quality completion of RCSA and control assessment activities by process and control owners, including oversight of timeliness, accuracy, and completeness.
+ Produce and assess RCSA and Control Assessment quality Risk Appetite and Key Risk Metrics and Share report results across businesses and functions, prior to aggregation and executive reporting . Assist with Enterprise Risk Appetite Metric and Executive Risk Reporting in GRC, providing commentary around limit breaches. Manage the documentation of key risk metrics and conduct research an analysis on metrics that exceeded threshold/limits in order to provide meaningful analysis and conclusions to executive leadership through reporting. Explore opportunities for ongoing enhancements and automation of Key Risk Indicators and reporting.
+ Embed a strong risk assessment and governance approach around delivery of new and existing products, services and activities and services as well as significant organizational, product, systems, and process changes.
+ Act as a trusted advisor and central point of contact across the three lines of defense as well as internally and external stakeholders.
+ Drive communication, solutioning, and process and methodology enhancements through Working Session and Risk Forums at all levels of the organization. Collaborate effectively with cross-functional teams and build strong relationships with stakeholders at all levels of the organization
+ Manage, support and assists with both internal and external exams. Works closely with regulatory agencies and assist with regulatory exams. Ensure appropriate exam outcomes through exam management protocols.
+ Partner with the Governance Risk and Compliance (GRC tool) team to update and maintain Risk Framework Modules with GRC to support ongoing processes enhancements and methodology updates. Support Front Line Unit requests related to GRC.
+ Maintain knowledge of new or emerging risk management methodologies through professional networking and participating in industry forums.
Qualifications:
+ 10 plus years of relevant experience within the Banking Industry, Risk Consulting, Financial Services, compliance, Front Line Risk, Internal Audit, and/or Regulatory Agency
+ Operational Risk Management experience.
+ Experience with Risk management Frameworks to include Risk and Control Self-Assessment (RSCA), Issues Management, and Control Assessment.
+ Knowledge of regulatory guidance pertaining to Enterprise and Operational Risk.
+ Familiarity with Governance Risk and Control (GRC) tools (Archer preferred).
+ Technical proficiency in Microsoft Excel, Word Visio, and PowerPoint.
+ Strong analytical capabilities to provide data-centric insights.
+ Excellent communication skills and experience producing high-quality materials for management consumption.
Education
+ Bachelor's Degree: Accounting, Business, Risk Management, Finance, Economics or equivalent field or equivalent work experience.
+ License or Certification: preferred by not required
Hours & Work Schedule: 4 days in the office, 1 working from home
+ Hours per Week: 40
+ Work Schedule: Monday-Friday
Pay Transparency
The salary range for this position is $112,000-$150,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit .
Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.
#LI-Citizens2
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/31/2025

Description
The Operational Risk Management (ORM) Methodology Team is seeking an Operational Senior Manager who will be responsible for assisting and supporting the planning, execution, and ongoing review of the Operational Risk Management Methodology Frameworks to include Risk and Control Self-Assessment (RCSA), and Risk and Control Assessment. Assist with the implementation of program policies, Key Risk Metrics, standards, and procedures. Work closely with Front Line Units to drive implementation and ongoing improvement of Key Operational Risk Programs . The Senior Manager will be responsible for the oversight of the RCSA and Controls Assessment Framework and will be a strategic partner to the Operational Risk Management leadership team, Front Line and Second line, and other stakeholders. In this role, the Senior Manager upholds and maintains the Risk and Control Self-Assessment (RCSA) and Controls Assessment enterprise-wide requirements, plans, executes and reports on the programs.
To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.
Primary responsibilities include:
+ Establishes and maintains the requirements for enterprise-level RCSA and controls testing programs.
+ Supports a vision of shared success between the first, second and third line in support of the RCSA and Controls Assurance objectives. Champions change through a structured implementation approach using standardized tools and methodologies as prescribed by the Methodology and Frameworks. Communicates with one voice for Operational Risk Management and is responsible for developing and delivering the change drivers and adoption communications, training, workshops, and feedback mechanisms.
+ Serves as an advisor on RCSA and controls testing industry best practices, processes, and regulatory requirements. Manages program education and training through partnership with business units. Directs presentations, workshops, and other trainings, as necessary.
+ Ensure complete adoption of the RCSA and Control Assessment program within businesses line and Front-Line Unit in accordance with Risk Framework and Methodology., the timely and quality completion of RCSA and control assessment activities by process and control owners, including oversight of timeliness, accuracy, and completeness.
+ Produce and assess RCSA and Control Assessment quality Risk Appetite and Key Risk Metrics and Share report results across businesses and functions, prior to aggregation and executive reporting . Assist with Enterprise Risk Appetite Metric and Executive Risk Reporting in GRC, providing commentary around limit breaches. Manage the documentation of key risk metrics and conduct research an analysis on metrics that exceeded threshold/limits in order to provide meaningful analysis and conclusions to executive leadership through reporting. Explore opportunities for ongoing enhancements and automation of Key Risk Indicators and reporting.
+ Embed a strong risk assessment and governance approach around delivery of new and existing products, services and activities and services as well as significant organizational, product, systems, and process changes.
+ Act as a trusted advisor and central point of contact across the three lines of defense as well as internally and external stakeholders.
+ Drive communication, solutioning, and process and methodology enhancements through Working Session and Risk Forums at all levels of the organization. Collaborate effectively with cross-functional teams and build strong relationships with stakeholders at all levels of the organization
+ Manage, support and assists with both internal and external exams. Works closely with regulatory agencies and assist with regulatory exams. Ensure appropriate exam outcomes through exam management protocols.
+ Partner with the Governance Risk and Compliance (GRC tool) team to update and maintain Risk Framework Modules with GRC to support ongoing processes enhancements and methodology updates. Support Front Line Unit requests related to GRC.
+ Maintain knowledge of new or emerging risk management methodologies through professional networking and participating in industry forums.
Qualifications:
+ 10 plus years of relevant experience within the Banking Industry, Risk Consulting, Financial Services, compliance, Front Line Risk, Internal Audit, and/or Regulatory Agency
+ Operational Risk Management experience.
+ Experience with Risk management Frameworks to include Risk and Control Self-Assessment (RSCA), Issues Management, and Control Assessment.
+ Knowledge of regulatory guidance pertaining to Enterprise and Operational Risk.
+ Familiarity with Governance Risk and Control (GRC) tools (Archer preferred).
+ Technical proficiency in Microsoft Excel, Word Visio, and PowerPoint.
+ Strong analytical capabilities to provide data-centric insights.
+ Excellent communication skills and experience producing high-quality materials for management consumption.
Education
+ Bachelor's Degree: Accounting, Business, Risk Management, Finance, Economics or equivalent field or equivalent work experience.
+ License or Certification: preferred by not required
Hours & Work Schedule: 4 days in the office, 1 working from home
+ Hours per Week: 40
+ Work Schedule: Monday-Friday
Pay Transparency
The salary range for this position is $112,000-$150,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit .
Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.
#LI-Citizens2
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/31/2025

Description
The Operational Risk Management (ORM) Methodology Team is seeking an Operational Senior Manager who will be responsible for assisting and supporting the planning, execution, and ongoing review of the Operational Risk Management Methodology Frameworks to include Risk and Control Self-Assessment (RCSA), and Risk and Control Assessment. Assist with the implementation of program policies, Key Risk Metrics, standards, and procedures. Work closely with Front Line Units to drive implementation and ongoing improvement of Key Operational Risk Programs . The Senior Manager will be responsible for the oversight of the RCSA and Controls Assessment Framework and will be a strategic partner to the Operational Risk Management leadership team, Front Line and Second line, and other stakeholders. In this role, the Senior Manager upholds and maintains the Risk and Control Self-Assessment (RCSA) and Controls Assessment enterprise-wide requirements, plans, executes and reports on the programs.
To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.
Primary responsibilities include:
+ Establishes and maintains the requirements for enterprise-level RCSA and controls testing programs.
+ Supports a vision of shared success between the first, second and third line in support of the RCSA and Controls Assurance objectives. Champions change through a structured implementation approach using standardized tools and methodologies as prescribed by the Methodology and Frameworks. Communicates with one voice for Operational Risk Management and is responsible for developing and delivering the change drivers and adoption communications, training, workshops, and feedback mechanisms.
+ Serves as an advisor on RCSA and controls testing industry best practices, processes, and regulatory requirements. Manages program education and training through partnership with business units. Directs presentations, workshops, and other trainings, as necessary.
+ Ensure complete adoption of the RCSA and Control Assessment program within businesses line and Front-Line Unit in accordance with Risk Framework and Methodology., the timely and quality completion of RCSA and control assessment activities by process and control owners, including oversight of timeliness, accuracy, and completeness.
+ Produce and assess RCSA and Control Assessment quality Risk Appetite and Key Risk Metrics and Share report results across businesses and functions, prior to aggregation and executive reporting . Assist with Enterprise Risk Appetite Metric and Executive Risk Reporting in GRC, providing commentary around limit breaches. Manage the documentation of key risk metrics and conduct research an analysis on metrics that exceeded threshold/limits in order to provide meaningful analysis and conclusions to executive leadership through reporting. Explore opportunities for ongoing enhancements and automation of Key Risk Indicators and reporting.
+ Embed a strong risk assessment and governance approach around delivery of new and existing products, services and activities and services as well as significant organizational, product, systems, and process changes.
+ Act as a trusted advisor and central point of contact across the three lines of defense as well as internally and external stakeholders.
+ Drive communication, solutioning, and process and methodology enhancements through Working Session and Risk Forums at all levels of the organization. Collaborate effectively with cross-functional teams and build strong relationships with stakeholders at all levels of the organization
+ Manage, support and assists with both internal and external exams. Works closely with regulatory agencies and assist with regulatory exams. Ensure appropriate exam outcomes through exam management protocols.
+ Partner with the Governance Risk and Compliance (GRC tool) team to update and maintain Risk Framework Modules with GRC to support ongoing processes enhancements and methodology updates. Support Front Line Unit requests related to GRC.
+ Maintain knowledge of new or emerging risk management methodologies through professional networking and participating in industry forums.
Qualifications:
+ 10 plus years of relevant experience within the Banking Industry, Risk Consulting, Financial Services, compliance, Front Line Risk, Internal Audit, and/or Regulatory Agency
+ Operational Risk Management experience.
+ Experience with Risk management Frameworks to include Risk and Control Self-Assessment (RSCA), Issues Management, and Control Assessment.
+ Knowledge of regulatory guidance pertaining to Enterprise and Operational Risk.
+ Familiarity with Governance Risk and Control (GRC) tools (Archer preferred).
+ Technical proficiency in Microsoft Excel, Word Visio, and PowerPoint.
+ Strong analytical capabilities to provide data-centric insights.
+ Excellent communication skills and experience producing high-quality materials for management consumption.
Education
+ Bachelor's Degree: Accounting, Business, Risk Management, Finance, Economics or equivalent field or equivalent work experience.
+ License or Certification: preferred by not required
Hours & Work Schedule: 4 days in the office, 1 working from home
+ Hours per Week: 40
+ Work Schedule: Monday-Friday
Pay Transparency
The salary range for this position is $112,000-$150,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit .
Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.
#LI-Citizens2
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/31/2025

Description
The Operational Risk Management (ORM) Methodology Team is seeking an Operational Senior Manager who will be responsible for assisting and supporting the planning, execution, and ongoing review of the Operational Risk Management Methodology Frameworks to include Risk and Control Self-Assessment (RCSA), and Risk and Control Assessment. Assist with the implementation of program policies, Key Risk Metrics, standards, and procedures. Work closely with Front Line Units to drive implementation and ongoing improvement of Key Operational Risk Programs . The Senior Manager will be responsible for the oversight of the RCSA and Controls Assessment Framework and will be a strategic partner to the Operational Risk Management leadership team, Front Line and Second line, and other stakeholders. In this role, the Senior Manager upholds and maintains the Risk and Control Self-Assessment (RCSA) and Controls Assessment enterprise-wide requirements, plans, executes and reports on the programs.
To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.
Primary responsibilities include:
+ Establishes and maintains the requirements for enterprise-level RCSA and controls testing programs.
+ Supports a vision of shared success between the first, second and third line in support of the RCSA and Controls Assurance objectives. Champions change through a structured implementation approach using standardized tools and methodologies as prescribed by the Methodology and Frameworks. Communicates with one voice for Operational Risk Management and is responsible for developing and delivering the change drivers and adoption communications, training, workshops, and feedback mechanisms.
+ Serves as an advisor on RCSA and controls testing industry best practices, processes, and regulatory requirements. Manages program education and training through partnership with business units. Directs presentations, workshops, and other trainings, as necessary.
+ Ensure complete adoption of the RCSA and Control Assessment program within businesses line and Front-Line Unit in accordance with Risk Framework and Methodology., the timely and quality completion of RCSA and control assessment activities by process and control owners, including oversight of timeliness, accuracy, and completeness.
+ Produce and assess RCSA and Control Assessment quality Risk Appetite and Key Risk Metrics and Share report results across businesses and functions, prior to aggregation and executive reporting . Assist with Enterprise Risk Appetite Metric and Executive Risk Reporting in GRC, providing commentary around limit breaches. Manage the documentation of key risk metrics and conduct research an analysis on metrics that exceeded threshold/limits in order to provide meaningful analysis and conclusions to executive leadership through reporting. Explore opportunities for ongoing enhancements and automation of Key Risk Indicators and reporting.
+ Embed a strong risk assessment and governance approach around delivery of new and existing products, services and activities and services as well as significant organizational, product, systems, and process changes.
+ Act as a trusted advisor and central point of contact across the three lines of defense as well as internally and external stakeholders.
+ Drive communication, solutioning, and process and methodology enhancements through Working Session and Risk Forums at all levels of the organization. Collaborate effectively with cross-functional teams and build strong relationships with stakeholders at all levels of the organization
+ Manage, support and assists with both internal and external exams. Works closely with regulatory agencies and assist with regulatory exams. Ensure appropriate exam outcomes through exam management protocols.
+ Partner with the Governance Risk and Compliance (GRC tool) team to update and maintain Risk Framework Modules with GRC to support ongoing processes enhancements and methodology updates. Support Front Line Unit requests related to GRC.
+ Maintain knowledge of new or emerging risk management methodologies through professional networking and participating in industry forums.
Qualifications:
+ 10 plus years of relevant experience within the Banking Industry, Risk Consulting, Financial Services, compliance, Front Line Risk, Internal Audit, and/or Regulatory Agency
+ Operational Risk Management experience.
+ Experience with Risk management Frameworks to include Risk and Control Self-Assessment (RSCA), Issues Management, and Control Assessment.
+ Knowledge of regulatory guidance pertaining to Enterprise and Operational Risk.
+ Familiarity with Governance Risk and Control (GRC) tools (Archer preferred).
+ Technical proficiency in Microsoft Excel, Word Visio, and PowerPoint.
+ Strong analytical capabilities to provide data-centric insights.
+ Excellent communication skills and experience producing high-quality materials for management consumption.
Education
+ Bachelor's Degree: Accounting, Business, Risk Management, Finance, Economics or equivalent field or equivalent work experience.
+ License or Certification: preferred by not required
Hours & Work Schedule: 4 days in the office, 1 working from home
+ Hours per Week: 40
+ Work Schedule: Monday-Friday
Pay Transparency
The salary range for this position is $112,000-$150,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit .
Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.
#LI-Citizens2
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/31/2025

Description
The Operational Risk Management (ORM) Methodology Team is seeking an Operational Senior Manager who will be responsible for assisting and supporting the planning, execution, and ongoing review of the Operational Risk Management Methodology Frameworks to include Risk and Control Self-Assessment (RCSA), and Risk and Control Assessment. Assist with the implementation of program policies, Key Risk Metrics, standards, and procedures. Work closely with Front Line Units to drive implementation and ongoing improvement of Key Operational Risk Programs . The Senior Manager will be responsible for the oversight of the RCSA and Controls Assessment Framework and will be a strategic partner to the Operational Risk Management leadership team, Front Line and Second line, and other stakeholders. In this role, the Senior Manager upholds and maintains the Risk and Control Self-Assessment (RCSA) and Controls Assessment enterprise-wide requirements, plans, executes and reports on the programs.
To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.
Primary responsibilities include:
+ Establishes and maintains the requirements for enterprise-level RCSA and controls testing programs.
+ Supports a vision of shared success between the first, second and third line in support of the RCSA and Controls Assurance objectives. Champions change through a structured implementation approach using standardized tools and methodologies as prescribed by the Methodology and Frameworks. Communicates with one voice for Operational Risk Management and is responsible for developing and delivering the change drivers and adoption communications, training, workshops, and feedback mechanisms.
+ Serves as an advisor on RCSA and controls testing industry best practices, processes, and regulatory requirements. Manages program education and training through partnership with business units. Directs presentations, workshops, and other trainings, as necessary.
+ Ensure complete adoption of the RCSA and Control Assessment program within businesses line and Front-Line Unit in accordance with Risk Framework and Methodology., the timely and quality completion of RCSA and control assessment activities by process and control owners, including oversight of timeliness, accuracy, and completeness.
+ Produce and assess RCSA and Control Assessment quality Risk Appetite and Key Risk Metrics and Share report results across businesses and functions, prior to aggregation and executive reporting . Assist with Enterprise Risk Appetite Metric and Executive Risk Reporting in GRC, providing commentary around limit breaches. Manage the documentation of key risk metrics and conduct research an analysis on metrics that exceeded threshold/limits in order to provide meaningful analysis and conclusions to executive leadership through reporting. Explore opportunities for ongoing enhancements and automation of Key Risk Indicators and reporting.
+ Embed a strong risk assessment and governance approach around delivery of new and existing products, services and activities and services as well as significant organizational, product, systems, and process changes.
+ Act as a trusted advisor and central point of contact across the three lines of defense as well as internally and external stakeholders.
+ Drive communication, solutioning, and process and methodology enhancements through Working Session and Risk Forums at all levels of the organization. Collaborate effectively with cross-functional teams and build strong relationships with stakeholders at all levels of the organization
+ Manage, support and assists with both internal and external exams. Works closely with regulatory agencies and assist with regulatory exams. Ensure appropriate exam outcomes through exam management protocols.
+ Partner with the Governance Risk and Compliance (GRC tool) team to update and maintain Risk Framework Modules with GRC to support ongoing processes enhancements and methodology updates. Support Front Line Unit requests related to GRC.
+ Maintain knowledge of new or emerging risk management methodologies through professional networking and participating in industry forums.
Qualifications:
+ 10 plus years of relevant experience within the Banking Industry, Risk Consulting, Financial Services, compliance, Front Line Risk, Internal Audit, and/or Regulatory Agency
+ Operational Risk Management experience.
+ Experience with Risk management Frameworks to include Risk and Control Self-Assessment (RSCA), Issues Management, and Control Assessment.
+ Knowledge of regulatory guidance pertaining to Enterprise and Operational Risk.
+ Familiarity with Governance Risk and Control (GRC) tools (Archer preferred).
+ Technical proficiency in Microsoft Excel, Word Visio, and PowerPoint.
+ Strong analytical capabilities to provide data-centric insights.
+ Excellent communication skills and experience producing high-quality materials for management consumption.
Education
+ Bachelor's Degree: Accounting, Business, Risk Management, Finance, Economics or equivalent field or equivalent work experience.
+ License or Certification: preferred by not required
Hours & Work Schedule: 4 days in the office, 1 working from home
+ Hours per Week: 40
+ Work Schedule: Monday-Friday
Pay Transparency
The salary range for this position is $112,000-$150,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit .
Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.
#LI-Citizens2
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/31/2025