1,062 Communication jobs in the United States

Marketing Communication Specilist/ Communication Manager

06925 Stamford, Connecticut Collabera

Posted 4 days ago

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Job Description

  • Contract
Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Duration: 7+ months with a possible extension

Summary:

• This position is responsible for supporting Client's Chief Talent Officer.

• Develop marketing and communications materials that model the organization’s culture and values and enhance employee engagement.

Knowledge/Experience:

• Significant communications experience within a diverse organization

• Sound, practical understanding of the tools needed to work with all types of audiences and media

• A proven track record of successfully supporting and implementing employee engagement and internal communications using a range of tools (intranet, newsletter, e-communications, events) and channels including digital/social media

• Experience of event development and management.

Skills:

• Must be highly skilled in creating PowerPoint presentations for

• Working knowledge of SharePoint

• Proactive self-starter with all round communication skills

• Ability to produce quality editorial to deadlines

Qualifications

• The candidate must have a solid work history with senior level experience.

• They will be expected to write/develop all communications to the internal staff, MUST HAVE prior experience with this in a corporate environment.

• The candidate will need to have high proficiency in developing PowerPoint presentations from bullet points provided by the CTO.

• Bachelors degree in Marketing and/or Communications is HIGHLY desired.

• Willing to look at candidates with Associates degree and experience, they must have a good work history with Corporate.

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Communication Specialist

02298 Boston, Massachusetts EVERSANA

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Job Description

Overview

We are seeking a Communications Specialist to support the IT leadership team. This is a high-impact role that ensures our strategy, priorities, and culture are communicated clearly across the IT organization and to business partners.

Key Responsibilities
  • Translate IT Strategy into Clear Messages: Turn complex IT initiatives (e.g., Product & Platform Operating Model, OKRs, digital transformation) into engaging, easy-to-understand communications for IT team members and business stakeholders.
  • Drive Communication Cadence: Plan and deliver Town Halls, newsletters, CIO updates, and other communications that keep the organization aligned and inspired.
  • Enable Change Adoption: Explain the why behind new processes, tools, and ways of working, supporting change management with clarity and confidence.
  • Strengthen Culture & Engagement: Amplify IT’s Patients First! Culture and values celebrate successes and spotlight the people behind the work.
  • Showcase IT’s Value Enterprise-Wide: Collaborate with Corporate Communications and business partners to highlight IT’s role in powering every step of the value chain.
Qualifications
  • 8+ years of experience in corporate communications.
  • Mandatory: Prior experience in healthcare or IT.
  • Strong written and verbal communication skills with the ability to simplify complex concepts.
  • Proven success in communicating to both technical and business audiences.
  • Highly collaborative, organized, and creative, with the ability to manage multiple priorities.
  • Proactive and independent thinker who anticipates needs and drives solutions without waiting for direction.
  • Proficiency with Microsoft Office, Teams, Outlook, and collaboration tools.

PLEASE LIVE WITHIN DRIVING DISTANCE TO THE GREATER BOSTON/ESSEX COUNTY, MA AREA

Employment details
  • Seniority level: Mid-Senior level
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: Pharmaceutical Manufacturing

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Communication Specialist

20022 Washington, District Of Columbia TM3 Solutions, Inc.

Posted 4 days ago

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Job Description

Qualifications

  • Preferred master's degree in Business Administration, Communications or a related field
  • 6+ years’ experience in leading communications and organizational change management strategy development and implementation
  • Preferred experience in business strategy, digital transformation, or technology consulting roles
  • Demonstrated experience in successfully driving adoption of innovative technologies and delivery methodologies in large organizations, preferably in government or highly regulated industries (e.g., financial services, healthcare, etc).
  • Proven track record in stakeholder management and business process optimization
  • Preferred certifications in strategy (e.g., Certified Strategy and Business Planning Professional) or change management (e.g., Prosci Change Management Certification), or related fields

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Communication Specialist

20022 Washington, District Of Columbia TM3 Solutions, Inc.

Posted 17 days ago

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Job Description

Qualifications

  • Preferred master's degree in Business Administration, Communications or a related field
  • 6+ years’ experience in leading communications and organizational change management strategy development and implementation
  • Preferred experience in business strategy, digital transformation, or technology consulting roles
  • Demonstrated experience in successfully driving adoption of innovative technologies and delivery methodologies in large organizations, preferably in government or highly regulated industries (e.g., financial services, healthcare, etc).
  • Proven track record in stakeholder management and business process optimization
  • Preferred certifications in strategy (e.g., Certified Strategy and Business Planning Professional) or change management (e.g., Prosci Change Management Certification), or related fields

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Communication Partner

90403 Santa Monica, California IHSS Public Authority

Posted 2 days ago

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Job Description

1 day ago Be among the first 25 applicants

Position Overview: Interested in working with a songwriter, poet, and self-advocate speechwriter who is a 35-year-old non-speaking woman with cerebral palsy? I am a feisty, humorous, outgoing, honest, sensitive, intuitive, and loving woman. I need to work with people who also have these qualities. If you are an artist, musician, composer, writer, poet, caregiver, and or interested in becoming a music therapist, creative writer, occupational therapist, physical therapist, speech pathologist, educator, social worker, nurse, or counselor, working with me will provide you with interdisciplinary skills for your career working with the non-speaking and or disability community . This position requires you to be a strong communicator with patience, compassion, and commitment to personal growth. If you have experience or are willing to learn Augmentative and Alternative Communication (AAC), feel your personality would work well with me, and are ready to make a difference bringing fun and friendship,

APPLY NOW !

Who is Hiring: You would be hired through IGNITE Collective, a nonprofit dedicated to empowering adults with developmental disabilities to live vibrant, fulfilling lives. IGNITE believes in a world where everyone can engage meaningfully in their community, form friendships, and pursue their passions. IGNITE’s team supports individuals in fostering independence and meaningful connections, with a focus on inclusivity and respect.

Key Responsibilities

  • Meeting and supporting in Santa Monica home or community
  • Listening to & honoring nonverbal, verbal, & typing communication
  • Using AAC tools & strategies to support in social interactions
  • Creating conversational space to include & support communication
  • Providing verbal &/or physical-resistance prompts that help initiate mind-body connection to be self-determined in achieving goals
  • Supporting in engaging with peers & friends, fostering meaningful connections & promoting social confidence
  • Encouraging & assisting with activities including: songwriting, poetry, music production, virtual communications, social media posts & interaction, & body movement activities
  • Following “best practices” of communication supports that promote self-advocacy, self-determination, & independence
  • Learning needs, wants, & feelings
  • Maintaining a safe, supportive environment while respecting boundaries & upholding IGNITE’s Bill of Rights
  • Facilitating social outings to places like restaurants, medical appointments, & concerts
  • Attending medical, legal, occupational, & personal events
  • Collaborating with Circle of Support team to support individual self-expression, well-being, & advocacy
  • Attending monthly staff meetings to learn how to support the disability community & connect with fellow disability support staff & leadership

Qualifications : prior experience working with people with disabilities

Training to be Provided through IGNITE Collective

  • Starting pay is $20/hr
  • Pay increases to $4/hr after training

Job Type: in-person, Part-Time to Full-Time

Education : Associate Degree (minimum), Bachelors or Postgraduate

Work Location : Santa Monica

  • Paid orientation
  • Paid training
  • Referral program

If you are interested in the job position, please contact

Assistant Program Director, Chris Clark

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Marketing, Public Relations, and Writing/Editing

Referrals increase your chances of interviewing at IHSS Public Authority by 2x

Get notified about new Communications Specialist jobs in Santa Monica, CA .

Beverly Hills, CA 25.00- 31.25 3 days ago

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Senior Manager, Corporate Communications Communications & Media Relations Specialist Communications / Reservations (CORE) Agent Communications Specialist, Office of Communications and External Relations

Los Angeles County, CA 65,000.00- 80,000.00 2 weeks ago

Media Relations and Public Affairs Coordinator Senior Employee Communications Specialist - Human Resources Admin - Full Time 8 Hour Days (Exempt) (Non-Union)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Communication Analyst

98127 Seattle, Washington CBRE

Posted 3 days ago

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Job Description

Overview

Communication Analyst

Job ID • Posted 08-Sep-2025 • Service line: GWS Segment • Role type: Full-time

Areas of Interest: Communications/Public Relations

Location(s): Eden Prairie - Minnesota - United States of America, Seattle - Washington - United States of America

About the Role: As a Communications Analyst at CBRE, you will play a key role in supporting internal communications across the organization. You’ll collaborate with cross-functional teams to develop clear, engaging written and visual content that advises and connects employees. This includes providing timely updates to customers, supporting regional meetings, managing communications requests, and contributing to organizational change initiatives and program process updates. This position is part of the Communications job function, which focuses on crafting internal and external messaging aligned with CBRE’s values, strategic goals, and performance objectives.

Responsibilities
  • Draft and edit internal communications including presentations, email memos, etc. Provide manager support for media interview prep.
  • Develop and deliver timely updates to internal and external customers to ensure clear and consistent communication.
  • Support the planning and execution of regional meetings, including content creation and logistical coordination.
  • Manage incoming communications requests and ensure alignment with organizational messaging and branding.
  • Assist with organizational change initiatives by crafting communication strategies that support transitions and adoption.
  • Contribute to program and process updates by crafting engaging written and visual materials that advise and educate interested parties.
  • Cultivate content for social media channels, track, and report on outcomes and engagement.
  • Assist with background research and content development for speeches and presentations.
  • Receive confidential information and develop messaging.
  • Assist management with administrative needs.
  • Collaborate with management and communication teams to understand project outcomes and needs. Help with projects as requested.
  • Maintain knowledge of trends, developments, and standard processes within the communications space.
  • Exchange straightforward information, ask questions and check for understanding.

Salary and Benefits: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Communications Analyst position is $65,000 annually and the maximum salary for the Communications Analyst position is $70,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at (U.S.) and (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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Communication Partner

24141 Radford, Virginia Radford University

Posted 4 days ago

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Job Description

Title: Communication Partner

Application Review Date: September 2, 2025

Campus Location: Radford City - Main Campus

Job Description

Reporting to the Director of Strategic Projects and Client Support, the Communication Partners will support the communication needs of the university’s colleges and divisions. They will focus on increasing awareness and engagement of students, employees, alumni, donors and other key audiences in the events, activities and initiatives of colleges and divisions.

Each partner will work directly with several deans and vice presidents (clients) to help develop communication plans and meet their communication needs, such as formal emails to employees, important college/division announcements, event coverage with content and photos, and newsletters to key stakeholder audiences. In addition, they will help develop social media strategy and assist with content planning, posting and monitoring, as appropriate. The partners will also serve to uphold the university brand guidelines within their assigned colleges and divisions and act as liaisons to the Marketing and Communication team for larger projects that require the assistance of centralized resources.

The Communication Partner is a communication generalist who will learn to work with a variety of digital platforms (related to project management, email marketing, photo management and graphic design) to support the needs of colleges and divisions, including helping them use a portfolio of communication templates to meet their own needs.

The partners will become trusted colleagues for the deans and VPs they support, helping them tap into the resources and tools they need to achieve their communication goals.

Required Qualifications

Experience developing and executing communication plans (including goals, audiences, messages and success measures), delivering key messages across a variety of platforms, and measuring their effectiveness

Strong communication and interpersonal skills, including collaborating with client leaders to understand their needs and set appropriate expectations

Excellent organizational and time management skills

Ability to work on multiple projects and assignments simultaneously

Demonstrated ability to work effectively as a team player and independently to produce high-quality results

Demonstrated experience establishing strong relationships with clients or organizational leaders

Basic understanding of developing social media strategy and editorial content

Education: Advanced degree in marketing, communication, advertising, business or a related field or a combination of education, training and work experience at a level equivalent to an advanced degree.

Preferred Qualifications:

Experience using project management software, such as Lytho, Asana, Hive, Basecamp, Kantata

Experience taking event photos and working in digital photo libraries

Experience using email marketing software

Familiarity with graphic design software, such as Canva, Adobe Creative Suite and InDesign

3 to 5 years of relevant work experience in higher education, journalism or in an advertising, public relations or marketing agency setting

Is this position Grant Funded: No

Is this position restricted: No

Is this position eligible for telework: No

Hours Per Week: 40, evenings and weekends as required.

Months per Year: 12

Statement of Economic Interest Required: No

FLSA Status: Exempt

Work Classification: Administrative & Professional Faculty

Normal Work Schedule: M-F 8:00 -5:00, evenings and weekends as required

Employee Classification: Professional - Lecturer

Department: Marketing and Communication

Salary: Commensurate with Experience up to $59,000

Department Contact Name: Gina Stike

Department Contact Phone:

Department Contact Email:

Equal Opportunity Statement:

Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.

Reasonable Accommodation Statement

If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.

Criminal Background Check Statement

Radford University is committed to ensuring a safe and secure environment for all employees, students, volunteers, and stakeholders. As part of our hiring and screening process, we conduct criminal background checks in compliance with Virginia Code § 19.2-389 and other applicable state and federal laws. Successful candidates will be required to have a criminal background check.

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Communication Partner

24141 Radford, Virginia Radford University

Posted 9 days ago

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Job Description

Title: Communication Partner

Application Review Date: September 2, 2025

Campus Location: Radford City - Main Campus

Job Description

Reporting to the Director of Strategic Projects and Client Support, the Communication Partners will support the communication needs of the university’s colleges and divisions. They will focus on increasing awareness and engagement of students, employees, alumni, donors and other key audiences in the events, activities and initiatives of colleges and divisions.

Each partner will work directly with several deans and vice presidents (clients) to help develop communication plans and meet their communication needs, such as formal emails to employees, important college/division announcements, event coverage with content and photos, and newsletters to key stakeholder audiences. In addition, they will help develop social media strategy and assist with content planning, posting and monitoring, as appropriate. The partners will also serve to uphold the university brand guidelines within their assigned colleges and divisions and act as liaisons to the Marketing and Communication team for larger projects that require the assistance of centralized resources.

The Communication Partner is a communication generalist who will learn to work with a variety of digital platforms (related to project management, email marketing, photo management and graphic design) to support the needs of colleges and divisions, including helping them use a portfolio of communication templates to meet their own needs.

The partners will become trusted colleagues for the deans and VPs they support, helping them tap into the resources and tools they need to achieve their communication goals.

Required Qualifications

Experience developing and executing communication plans (including goals, audiences, messages and success measures), delivering key messages across a variety of platforms, and measuring their effectiveness

Strong communication and interpersonal skills, including collaborating with client leaders to understand their needs and set appropriate expectations

Excellent organizational and time management skills

Ability to work on multiple projects and assignments simultaneously

Demonstrated ability to work effectively as a team player and independently to produce high-quality results

Demonstrated experience establishing strong relationships with clients or organizational leaders

Basic understanding of developing social media strategy and editorial content

Education: Advanced degree in marketing, communication, advertising, business or a related field or a combination of education, training and work experience at a level equivalent to an advanced degree.

Preferred Qualifications:

Experience using project management software, such as Lytho, Asana, Hive, Basecamp, Kantata

Experience taking event photos and working in digital photo libraries

Experience using email marketing software

Familiarity with graphic design software, such as Canva, Adobe Creative Suite and InDesign

3 to 5 years of relevant work experience in higher education, journalism or in an advertising, public relations or marketing agency setting

Is this position Grant Funded: No

Is this position restricted: No

Is this position eligible for telework: No

Hours Per Week: 40, evenings and weekends as required.

Months per Year: 12

Statement of Economic Interest Required: No

FLSA Status: Exempt

Work Classification: Administrative & Professional Faculty

Normal Work Schedule: M-F 8:00 -5:00, evenings and weekends as required

Employee Classification: Professional - Lecturer

Department: Marketing and Communication

Salary: Commensurate with Experience up to $59,000

Department Contact Name: Gina Stike

Department Contact Phone:

Department Contact Email:

Equal Opportunity Statement:

Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.

Reasonable Accommodation Statement

If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.

Criminal Background Check Statement

Radford University is committed to ensuring a safe and secure environment for all employees, students, volunteers, and stakeholders. As part of our hiring and screening process, we conduct criminal background checks in compliance with Virginia Code § 19.2-389 and other applicable state and federal laws. Successful candidates will be required to have a criminal background check.

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COMMUNICATION 2

34205 Bradenton, Florida City of Bradenton

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Job Description

Communication 2

Department: Bradenton Police Department

Hours: Full-time
Deadline: Open until filled

Supervision Received: Works under the general direction of and is responsible to the Communications Supervisor, Assistant Chief, Chief of Police.

General Purpose of the Position: The purpose of this position is to provide the vital first-link between the citizens and the City's emergency services resources. This position will directly contribute to the safety and well-being of the City's Police and Fire departments and the City's residents. The City of Bradenton Public Safety Telecommunicators will perform communication duties for the Police and Fire Departments. This position answers citizen calls for service, both emergency and non-emergency, and dispatches City emergency forces and /or other resource agencies, in accordance with prescribed procedures, often requiring immediate independent judgment. The Public Safety Telecommunicator - Comm I position is a training position and once completed and state certified, will move to the Public Safety Telecommunicator - Comm II position.

Essential Duties and Responsibilities:

Track and monitor officers/designated personnel.
Maintain the integrity of the NCIC/FCIC terminal, City data terminal, County E911 terminal, and the proper routing of all messages.
Prioritize calls.
Receive and enter complaints (emergency E911 and/or non-emergency calls) into Computer Aided Dispatch (CAD) system. And/or transfer appropriate calls to the necessary surrounding agencies.
Operate telephone consoles/switchboard; operate the E911 console.
Coordinate with other law enforcement agencies.
Run NCIC/FCIC inquiries, entries, cancels.
Disseminate important BOLOS.
Page agency members.
Dispatch calls for service, police and fire.
Process hit confirmations requests.
Maintain communications logs.
Update records, reports, documentation, manuals, files and logs.
Inform superiors of events and activities in progress.
Monitor all equipment to be certain it is functioning.
Process wrecker requests and maintain wrecker logs.
Skills and Physical Abilities Required:

Knowledge of City rules and regulations, Bradenton Police Departments General Orders and Bradenton Fire Departments Standard Operating Procedure.
Knowledge of Dispatch Codes, to interpret and understand.
Knowledge of geographical jurisdiction of the City and for both Police and Fire Department zones.
Knowledge of FCC laws, regulations, procedures and practices applicable to basic radio-telephone operation.
Ability to simultaneously perform multiple communication tasks under stressful and non-stressful conditions.
Ability to efficiently operate the CAD (Computer Aided Dispatch).
Ability to efficiently operate the FCIC/NCIC computers in accordance with agency policies and state and federal regulation.
Ability to operate the E911 system following established procedures and routing calls if necessary to the proper authorities.
Ability to multi-task, to hear, interpret and give both verbal and written instructions at the same time.
Ability to prioritize.
Ability to speak clearly and concisely over the radio and telephone.
Ability to make quick sound decisions and act upon them in emergencies using all available information.
Ability to read maps.
Skill to accomplish tasks in a controlled, effective manner while working under stress.
Must pass the Criticall Test (data entry, decision making, keyboarding, call summarization, memory recall, character comparison, prioritization, spelling, probability, sentence clarity, reading comprehension).
This is office work in a confined restricted area requiring limited physical effort. Manual dexterity to operate computers and other office equipment is required.
Computer Equipment and Software Requirements: Proficiency in computer software and the ability to adapt to other software programs with ease.

Education and Experience Required: Minimum 18 years of age, United States Citizen or resident green card. High school diploma or GED equivalent.Ability to operate a personal computer is required. On the job training will be provided. Prior to hiring, required to sit in and observe the working conditions for an hour. Possession of and ability to maintain a valid Florida driver's license.

Preferred: Bi-lingual skills strongly desired.

Special Requirements: Personality Inventory Test, Polygraph, medical exam, urinalysis/drug screen, and a background investigation. Willingness and ability to working rotating shifts, including nights and weekends, work an on-call status, irregular duty assignments and during emergency crisis. Must successfully complete the State Certified Training Program for Telecommunicators and pass the State Certification Test to obtain a State Certification within twelve (12) months of hire.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. Duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Code : 693-1

Type : INTERNAL & EXTERNAL

Location : DISPATCH

Grade : NONR112

Group : NON REPRES

Job Class : COMMUNICATION 2

Posting Start : 10/12/2023

Posting End : 12/20/999

Salary: $15.54-$23.31

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Communication Administrator

13655 Akwesasne, New York Akwesasne Mohawk Casino Resort

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Job Description

Job Title: Communications Administrator

Department: Information Technology

Reports To: Director of IT

FLSA Status: Exempt

Closing Date: Thursday September 18, 2025 at 4:00 pm

SUMMARY: The IT Communications Administrator is responsible for managing and maintaining the organization's IP telephone system, ensuring reliable communication across the company. This role also tracks departmental expenses, processes purchase requests, and oversees the execution of the company's mobile device policy, ensuring compliance and efficient management of corporate and personal mobile devices.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Administer and maintain the IP phone system, including user configurations, call routing, and voicemail setup.

  • Troubleshoot and resolve issues related to the VoIP systems, network connectivity, and hardware/software integration.

  • Coordinates with other departments to understand and meet their requirements.

  • Monitor system performance and ensure optimal uptime and call quality.

  • Develops implementation plans to upgrade communications systems.

  • Train employees on the use of IP telephony features and troubleshoot end-user issues.

  • Maintains the telephone directory.

  • Monitor IT Department expenditures, ensuring alignment with the allocated budget.

  • Track and Document all IT-Related purchases, contracts and renewals.

  • Prepare and enter purchase requests for IT Hardware, Software and Services.

  • Develops or establishes strong relationships with service providers.

  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES: Manages one subordinate supervisor. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation.

EDUCATION and/or EXPERIENCE: Associate's degree (A. A.) or equivalent from two-year college or technical school; or one year experience with multi-line telecommunication systems, and one year experience working on a IP Based Network, and /or training; or equivalent combination of education and experience. Knowledge of Microsoft Office and Google Workspace as well as familiarity with cable testers and IT related tools.

CERTIFICATES, LICENSES, REGISTRATIONS Must obtain and maintain a New York State certification and St. Regis Mohawk Tribal Gaming Class III License which requires a criminal background check to be used solely for employment purposes. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Mohawk Gaming Enterprises. Employment will not begin until process is complete.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. This position requires kneeling, crouching, reaching, walking, pushing, using fingers and hands, talking, and machine operation. Position requires exerting up to 20 pounds of force occasionally to move objects.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodation. The position exists in a casino work environment where there is occasional exposure of the employee to noise and cigarette smoke from the casino floor.

NATIVE PREFERENCE: The Mohawk Gaming Enterprise utilizes a Native American preference policy in hiring, training, and promotion. When there is a job opening or training opportunity, the Gaming Enterprise will evaluate all candidates for the position and will select the most qualified candidate. In the event two or more candidates meet all of the job requirements and have substantially similar qualifications, the Gaming Enterprise will utilize the preference policy to make the final determination on who will be offered the opportunity or position.

When preference is utilized, first priority will be given to enrolled members of the Saint Regis Mohawk Tribe. Second priority will be given to members of other federally recognized Tribal Nations and/or First Nations citizens from Canada. All other individuals will be third priority.

“The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.”

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