144 Email jobs in the United States

Job Description :

The Email/Chat Support Representative is responsible for providing timely, accurate, and professional customer service through email and live chat platforms. This role ensures customer inquiries are resolved efficiently while maintaining a positive customer experience and supporting the company’s commitment to exceptional service.

As an Email/Chat Support Representative, you’ll serve as the first line of contact for customers seeking assistance online. Your role is to respond promptly, accurately, and professionally to customer inquiries through email and chat platforms. Responsibilities include:

• Responding to customer questions, concerns, and requests via email and live chat.
• Assisting with product information, order tracking, billing inquiries, and troubleshooting.
• Documenting customer interactions and maintaining accurate records in CRM systems.
• Escalating complex issues to higher-level support teams when necessary.
• Ensuring timely responses that meet service-level agreements (SLAs).
• Collaborating with team members to improve support processes and customer satisfaction.

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 1+ year of customer service, online support, or call center experience preferred.
• Excellent written communication skills with strong grammar and spelling.
• Fast and accurate typing skills (minimum [insert WPM, e.g., 40+]).
• Strong problem-solving skills with the ability to multitask in a digital environment.
• Familiarity with CRM systems, help desk software, and chat platforms.
• Ability to maintain professionalism and empathy when handling challenging situations.
• Flexibility to work evenings, weekends, or holidays if required.

• Competitive hourly pay or salary with performance incentives.
• Comprehensive benefits package (health, dental, vision, etc.).
• Paid time off, holidays, and flexible scheduling options.
• Opportunities for career advancement and professional growth.
• Remote work opportunities (where applicable).
• A collaborative, inclusive, and supportive work culture.

If you’re passionate about delivering excellent customer support and thrive in a digital-first environment, we’d love to hear from you! Apply today with your resume.

An Email Marketing Assistant job description involves
supporting email campaign creation, execution, and analysis by managing subscriber lists, scheduling campaigns, designing email templates, and tracking performance metrics like open rates and click-through rates. Key responsibilities include A/B testing, list segmentation, and ensuring compliance with anti-spam laws, often collaborating with designers, copywriters, and other marketing teams to align email efforts with business goals.

Key Responsibilities

Campaign Execution: Creating and scheduling email campaigns and newsletters.

List Management: Maintaining and segmenting subscriber databases.

Content Creation: Assisting in designing email templates and coordinating with copywriters.

Performance Tracking: Monitoring campaign performance by analyzing metrics like open rates, click-through rates, and conversion rates.

Compliance: Ensuring campaigns adhere to anti-spam regulations such as CAN-SPAM and GDPR.

A/B Testing: Performing A/B tests to optimize email performance.

Collaboration: Working with designers, digital marketers, and CRM managers to align email efforts with overall marketing strategies.

Required Skills and Experience

Technical Skills: Proficiency with various email marketing platforms and CRM systems, and knowledge of analytics tools.

Soft Skills: Strong organizational, communication, and analytical skills are essential.

Experience: Entry-level roles require basic tasks like list management, while more experienced positions involve campaign strategy and automation.

We are seeking a detail-oriented and creative Email Marketing Coordinator to manage and execute email marketing campaigns that engage audiences, drive traffic, and support business objectives. The ideal candidate will have a solid understanding of email marketing best practices, a strong eye for design and copy, and experience working with email marketing platforms in a remote environment.

• Plan, build, and execute email marketing campaigns (newsletters, promotions, product launches, etc.).
• Manage campaign calendars and ensure timely deployment.
• Create engaging email content in collaboration with copywriters and designers.
• Segment email lists for targeted campaigns based on customer behavior and demographics.
• A/B test subject lines, copy, and CTAs to optimize performance.
• Monitor campaign metrics (open rates, click-through rates, conversions, unsubscribes) and report insights.
• Ensure compliance with email regulations (e.g., CAN-SPAM, GDPR).
• Maintain and grow email subscriber lists using acquisition strategies and lead generation tactics.
• Coordinate with cross-functional teams (e.g., sales, product, customer service) to align messaging.
• Suggest improvements to email templates, automation workflows, and engagement strategies.

• 1–3 years of experience in email marketing or digital marketing.
• Proficiency with email marketing platforms (e.g., Mail chimp , Klaviyo , HubSpot , Salesforce Marketing Cloud , or ActiveCampaign ).
• Familiarity with HTML/CSS for email formatting.
• Strong writing and editing skills.
• Excellent organizational and project management skills.
• Basic understanding of analytics and reporting tools (e.g., Google Analytics, UTM tracking).
• Ability to work independently in a remote setting and meet deadlines.

Overview

What do benefits, membership to a state-of-the-art fitness center, up to 20 paid holidays, PTO and working at the JCC have in common? Read below to find out!

Pay Range: $68,000-$70,000 annually

The Place: The Oshman Family Jewish Community Center (OFJCC) is an exciting and innovative non-profit organization in the heart of Silicon Valley. We create fun, meaningful, inclusive, and joyful experiences through educational, social, cultural, spiritual, fitness, and wellness programs. Join us! Year-round positions are available!

The Job: Are you a savvy marketer who wants to work for a fast-paced and innovative non-profit? If so, come join our fun and exciting Marketing Team. As the Email Marketing Manager you will build an audience and depth of engagement through email, social media and other digital storytelling mediums. You will serve as the organization's storyteller and handle strategic and day-to-day communications, program marketing and content creation across multiple digital channels including email, organic and paid social media, the OFJCC blog and digital advertising.

• Medical, dental, and vision insurance
• Paid holidays and paid time off
• 403(b) retirement
• Free membership at our award-winning fitness center
• Employee discount program

Benefits exceptions apply, based on # hours worked per week

• Promote OFJCC program enrollment, event attendance, membership sales, staff recruitment and brand awareness through original content, storytelling and online promotions across all online channels
• Write and produce high quality email newsletters and workflow-driven communications
• Work with program managers and digital marketing agency to design and implement effective promotional campaigns in email and social media
• Review all social media activity to ensure best practices and build audiences, and support content created by others. Manage channel administrators as needed and provide periodic strategic guidance.

• 3+ years of related experience.
• Extensive experience with email marketing software such as MailChimp
• Exceptional writing, editing, proofreading and verbal skills with strong attention to detail
• Demonstrated creative and innovative thinking and work output
• Experience creating and managing content across multiple social media channels
• Understanding of digital marketing metrics and best practices
• Experience with marketing automation practices
• Ability to problem solve, take initiative, set priorities, handle multiple projects and exercise good judgment in a fast-paced, dynamic, deadline-driven environment
• Ability and desire to work independently and as a team member with the community and other employees
• Proficient knowledge of Microsoft Office Suite
• Experience developing marketing program metrics
• Excellent interpersonal and interviewing skills
• Basic graphic design and photo editing skills; experience with Adobe Illustrator, In Design and Photoshop a plus
• Experience in video production and photography desirable
• Ability to work occasional evenings or weekends when needed
• Positive, upbeat and enthusiastic about working in a non-profit environment

Overview

As a Senior Email Copywriter , you'll be a key player in shaping the voice of our client's brand through high-impact email communications. Based in the Washington, D.C. area, you'll be responsible for crafting compelling, clear, and on-brand copy for a wide range of emails, from large-scale marketing campaigns to targeted lifecycle journeys and essential transactional messages. This role requires a blend of creative storytelling and data-driven strategy to engage diverse audience segments, drive user action, and meet key performance goals. You'll work closely with a cross-functional team of designers, CRM specialists, and strategists to create cohesive and effective email communications that elevate the brand and delight customers.

Location: Washington, Washington, D.C. | Job type: Contract | Salary: $45 - 50 per hour | Work hours: 9am to 5pm | Education: Bachelors

• Write and edit compelling, on-brand copy for various email types, including promotional campaigns, automated lifecycle series, and critical transactional messages.
• Develop and A/B test engaging subject lines and preheader text to maximize open rates and user engagement.
• Adapt brand voice and messaging to resonate with different audience segments, ensuring relevance and personalization.
• Collaborate with visual designers, CRM teams, and marketing strategists to create holistic, high-performing email communications.
• Balance creative ideation with performance data to optimize content and achieve campaign objectives.

• Proven experience as a senior-level copywriter, with a strong portfolio showcasing successful email marketing campaigns.
• Expertise in writing concise, high-impact copy that drives user action and aligns with brand voice.
• Deep understanding of email marketing principles, including performance metrics, A/B testing, and accessibility guidelines.
• Familiarity with major email marketing platforms such as Salesforce Marketing Cloud.
• Experience writing for all stages of the customer journey, from acquisition and onboarding to retention and re-engagement.
• Exceptional collaboration and communication skills, with the ability to work effectively in a cross-functional team environment.
• Location in the Washington, D.C. area is preferred.

• Exceptional Communication Skills
• Strategic Thinking & Planning
• Creative & Innovative Problem-Solving
• Strong Data Analysis and Interpretation
• Adaptability & Flexibility
• Customer-Centric Mindset
• Project Management & Organization
• Cross-functional Collaboration
• Leadership & Mentorship Abilities
• Deep Industry-Specific Knowledge

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Location: San Francisco, United States (Hybrid 3days a-week)

We're looking for a data-driven and strategic Email Marketing Operations Manager to own and scale our email marketing programs in the U.S. market. We'd love to hear from you if you're passionate about lifecycle marketing, automation, and driving growth through email.

• Own end-to-end email operations: campaign planning, audience segmentation, A/B testing, deployment, and reporting

• Build and optimize lifecycle marketing strategies that support key business goals.

• Collaborate cross-functionally with product, content, growth, and design teams.

• Manage automation workflows, dynamic content, and personalized customer journeys.

• Monitor and improve KPIs (OR, CTR, CVR, revenue) through data insights.

• Ensure full compliance with CAN-SPAM, CCPA, and other U.S. data regulations.

• Support and enable regional partners across target markets.

• 3–5+ years of hands-on email marketing experience

• Strong experience with Klaviyo, Salesforce, etc.

• Skilled in automation, segmentation, and CRM/email integrations

• An analytical mindset with a love for data and performance metrics

• Excellent project management and communication skills

• Fluent English is required; Chinese is a plus

• Background in e-commerce, DTC, or SaaS

• Spanish language skills preferred.

• HTML/CSS knowledge for email templates

• Familiarity with SMS, CDP, push notifications, or omnichannel tools

Location: San Francisco, United States (Hybrid 3days a-week)

We're looking for a data-driven and strategic Email Marketing Operations Manager to own and scale our email marketing programs in the U.S. market. We'd love to hear from you if you're passionate about lifecycle marketing, automation, and driving growth through email.

• Own end-to-end email operations: campaign planning, audience segmentation, A/B testing, deployment, and reporting

• Build and optimize lifecycle marketing strategies that support key business goals.

• Collaborate cross-functionally with product, content, growth, and design teams.

• Manage automation workflows, dynamic content, and personalized customer journeys.

• Monitor and improve KPIs (OR, CTR, CVR, revenue) through data insights.

• Ensure full compliance with CAN-SPAM, CCPA, and other U.S. data regulations.

• Support and enable regional partners across target markets.

• 3–5+ years of hands-on email marketing experience

• Strong experience with Klaviyo, Salesforce, etc.

• Skilled in automation, segmentation, and CRM/email integrations

• An analytical mindset with a love for data and performance metrics

• Excellent project management and communication skills

• Fluent English is required; Chinese is a plus

• Background in e-commerce, DTC, or SaaS

• Spanish language skills preferred.

• HTML/CSS knowledge for email templates

• Familiarity with SMS, CDP, push notifications, or omnichannel tools

Overview

As a Senior Email Copywriter , you'll be a key player in shaping the voice of our client's brand through high-impact email communications. Based in the Washington, D.C. area, you'll be responsible for crafting compelling, clear, and on-brand copy for a wide range of emails, from large-scale marketing campaigns to targeted lifecycle journeys and essential transactional messages. This role requires a blend of creative storytelling and data-driven strategy to engage diverse audience segments, drive user action, and meet key performance goals. You'll work closely with a cross-functional team of designers, CRM specialists, and strategists to create cohesive and effective email communications that elevate the brand and delight customers.

Location: Washington, Washington, D.C. | Job type: Contract | Salary: $45 - 50 per hour | Work hours: 9am to 5pm | Education: Bachelors

• Write and edit compelling, on-brand copy for various email types, including promotional campaigns, automated lifecycle series, and critical transactional messages.
• Develop and A/B test engaging subject lines and preheader text to maximize open rates and user engagement.
• Adapt brand voice and messaging to resonate with different audience segments, ensuring relevance and personalization.
• Collaborate with visual designers, CRM teams, and marketing strategists to create holistic, high-performing email communications.
• Balance creative ideation with performance data to optimize content and achieve campaign objectives.

• Proven experience as a senior-level copywriter, with a strong portfolio showcasing successful email marketing campaigns.
• Expertise in writing concise, high-impact copy that drives user action and aligns with brand voice.
• Deep understanding of email marketing principles, including performance metrics, A/B testing, and accessibility guidelines.
• Familiarity with major email marketing platforms such as Salesforce Marketing Cloud.
• Experience writing for all stages of the customer journey, from acquisition and onboarding to retention and re-engagement.
• Exceptional collaboration and communication skills, with the ability to work effectively in a cross-functional team environment.
• Location in the Washington, D.C. area is preferred.

• Exceptional Communication Skills
• Strategic Thinking & Planning
• Creative & Innovative Problem-Solving
• Strong Data Analysis and Interpretation
• Adaptability & Flexibility
• Customer-Centric Mindset
• Project Management & Organization
• Cross-functional Collaboration
• Leadership & Mentorship Abilities
• Deep Industry-Specific Knowledge

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Overview

What do benefits, membership to a state-of-the-art fitness center, up to 20 paid holidays, PTO and working at the JCC have in common? Read below to find out!

Pay Range: $68,000-$70,000 annually

The Place: The Oshman Family Jewish Community Center (OFJCC) is an exciting and innovative non-profit organization in the heart of Silicon Valley. We create fun, meaningful, inclusive, and joyful experiences through educational, social, cultural, spiritual, fitness, and wellness programs. Join us! Year-round positions are available!

The Job: Are you a savvy marketer who wants to work for a fast-paced and innovative non-profit? If so, come join our fun and exciting Marketing Team. As the Email Marketing Manager you will build an audience and depth of engagement through email, social media and other digital storytelling mediums. You will serve as the organization's storyteller and handle strategic and day-to-day communications, program marketing and content creation across multiple digital channels including email, organic and paid social media, the OFJCC blog and digital advertising.

• Medical, dental, and vision insurance
• Paid holidays and paid time off
• 403(b) retirement
• Free membership at our award-winning fitness center
• Employee discount program

Benefits exceptions apply, based on # hours worked per week

• Promote OFJCC program enrollment, event attendance, membership sales, staff recruitment and brand awareness through original content, storytelling and online promotions across all online channels
• Write and produce high quality email newsletters and workflow-driven communications
• Work with program managers and digital marketing agency to design and implement effective promotional campaigns in email and social media
• Review all social media activity to ensure best practices and build audiences, and support content created by others. Manage channel administrators as needed and provide periodic strategic guidance.

• 3+ years of related experience.
• Extensive experience with email marketing software such as MailChimp
• Exceptional writing, editing, proofreading and verbal skills with strong attention to detail
• Demonstrated creative and innovative thinking and work output
• Experience creating and managing content across multiple social media channels
• Understanding of digital marketing metrics and best practices
• Experience with marketing automation practices
• Ability to problem solve, take initiative, set priorities, handle multiple projects and exercise good judgment in a fast-paced, dynamic, deadline-driven environment
• Ability and desire to work independently and as a team member with the community and other employees
• Proficient knowledge of Microsoft Office Suite
• Experience developing marketing program metrics
• Excellent interpersonal and interviewing skills
• Basic graphic design and photo editing skills; experience with Adobe Illustrator, In Design and Photoshop a plus
• Experience in video production and photography desirable
• Ability to work occasional evenings or weekends when needed
• Positive, upbeat and enthusiastic about working in a non-profit environment