6,931 Application Specialist jobs in the United States

Job Posting Title: Application Specialist (US)

Job Description

Application Specialist

Madison Medical is committed to pioneering the medical and life science solutions of tomorrow. We are driven by a mission to make healthcare safer, healthier, and more productive. Our businesses strive to enable positive impacts on health.

We are a group of businesses within one of the largest privately held companies in the world, Madison Industries; a safe haven for entrepreneurs who want to grow their businesses, a culture that encourages teammates to act with an owner's mindset.

Our world class teams design and manufacture leading technologies in the medical, healthcare, pharmaceutical and bioscience industries. Madison Medical offers a comprehensive range of products that meet the demands of an ever-changing marketplace while improving millions of lives around the globe.

• Improving patient safety while helping to solve the nursing shortage.
• Faster, more accurate test results, so doctors can treat patients more effectively.
• Detecting cancer early to save more lives.
• Enabling those with skin conditions to live healthier, fuller lives.

• Be the first point of contact for customers using our software applications
• Troubleshoot and resolve Level 1 support issues via phone, chat, or email
• Document all cases in Salesforce, keeping customer records up to date
• Work closely with field technicians and internal teams to ensure timely issue resolution
• Process sales orders and materials requests using Salesforce and/or Deltek
• Support warranty processes and generate quotes for out-of-warranty repairs
• Collaborate with our Engineering and Product teams to escalate and resolve more complex issues
• Help test returned hardware and provide feedback for product improvements
• Maintain a high level of professionalism and empathy when communicating with customers

• Associate's or Bachelor's degree in an IT-related field OR 3+ years of equivalent support experience
• Strong technical troubleshooting and analytical skills
• Clear and confident communication-both written and verbal
• A customer-first mindset with strong emotional intelligence
• Excellent time management and attention to detail
• A self-starter attitude with a strong sense of ownership

• Experience using CRM tools like Salesforce is a big plus
• Familiarity with Deltek or similar order management systems is a bonus

• JOB DESCRIPTION DETAILS

• Job Summary :

• The Application Specialist is responsible for configuring, testing and maintaining of interfaces within multiple environments.

• The Application Specialist is responsible for the successful implementation, ongoing maintenance, support, and enhancement of assigned electronic health records and applications supported by the organization.

• The Application Specialist provides technical and business expertise to ensure the successful implementation of enterprise systems which support business strategies and the mission and vision of the organization.

• The Application Specialist is accountable to their assigned manager for proper interpretation and fulfillment of the functions, responsibilities, authority and relationships of this position.

• The Application Specialist is responsible for managing interface/integration projects, upgrades and processes. This includes successful project implementation, testing, and troubleshooting; effective communication to end users; and training team members to properly support interface environments.

• The Application Specialist will be entrusted with creating, modifying and running sql queries out via SSMS.

• Education :

• Bachelor’s Degree plus 2 years of related experience, or Associates Degree plus 4 years related experience, or High School diploma plus 6 years related experience. Degree must be in Informatics, Computer Science, Information Technology, Management Engineering, Medical Technology, Business Administration or related field.

• Registration/Certification/Licensure :

• Certification or credentialing in a relevant healthcare clinical field (MT, RT, RRT, etc.), preferred.

• Unexpired, unsuspended driver’s license if incumbent will be required to drive as part of their routine job duties.

• Experience :

• Required experience depends on education level obtained. Two years experience implementing and supporting electronic health record systems is required with a BS degree, four years experience implementing and supporting electronic health record systems is required with an AA degree, and 6 years experience implementing and supporting electronic health record systems is required with a HS diploma. Significant exposure and knowledge of healthcare operational, clinical, and financial procedures is desired as well as an awareness of how, when, and to what extent healthcare entities require communication and share common data. Experience with Corepoint or other interface engine experience, preferred.

• Other Requirements :

• Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements.

• Demonstrated proficiency of computer skills necessary to effectively complete position requirements—word processing, presentation graphics, and spreadsheet applications.

• Ability to effectively apply skills in workflow analysis and process reengineering.

• Previous experience and demonstrated professionalism in effectively communicating with customers and in promoting a positive service atmosphere in a team-oriented environment.

• Ability to work independently in a multi-task environment producing quality work.

• Ability to exhibit a positive, outgoing presentation to customers.

• Effectively communicates both verbally and in writing.

• Effective problem-solving skills and ability to make appropriate decisions when performing assigned duties.

• Ability to occasionally work other shifts, holidays, and weekends to fulfill responsibilities and maintain support for the organization’s practice systems. There is also a requirement to serve on a rotating on-call schedule to ensure systems support during off hours and holidays.

• May require the ability to drive as part of routine job duties.

Application Specialist

Date: Aug 15, 2025

Location(s):

Lebanon, TN, US, 37090

Company: A. O. Smith Corporation

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Support customers (internal & external) with product knowledge, application information and training. Provide technical and analytical support for Customers, Sales, Marketing, Customer Service and Technical Service. Provide product support for assigned products post product launch. Support pre-sales technical needs and recommend product/service solutions to meet these needs.

Responsibilities

• Act as the point of contact for Sales and Customer Service for technical questions that cannot be answered with existing materials

• Analyze custom job trends and provide summaries to Product Management and Sales.

• Assist customers and sales team with code Inspector issues. Provide letters and documentation to support product installations.

• Assist customers and sales team with questions regarding Building Codes and their application to products.

• Collect customer needs and market requirements from internal and external sources (customers, prospects, sales personnel, etc.), assist product management with product refinements/requirements and needs.

• Convey concepts and theory to customers, provide technical, application support, and sales coordination support as required.

• Create and maintain product presentations. Give presentations to both internal and external parties on current and future products.

• Maintain content for existing products and company collateral material.

• Identify and articulate to the sales force the company’s distinctive competence and the product line’s unique advantages.

• Inform and train Customer Service on products and requirements affecting the order entry process.

• Manage custom job designs, quotations, piping, venting, and wiring.

Specific Responsibilities

• Manages inquiries related to pre-sales product technical support for Customers, Sales, Marketing, Customer Service and Technical Service.

• Move custom product requests through the design, quoting, and release processes while meeting customer expectations for timeline.

• Provide application and product support to sales representatives, engineers and contractors as applies to the integration of water heating, hydronic and pool heating systems.

• Provide Sales with extensive product information, competitive information, and appropriate training.

• Responds to inquiries related to pre-sales product technical support for Customers, Sales, Marketing, Customer Service and Technical Service.

• Support trade shows and other company-sponsored events.

• Work closely with the Sales team to develop sales tools and training programs.

• Other responsibilities may be assigned as needed.

Qualifications

• Bachelor's degree from four-year college or university preferably in Engineering, Business, Marketing, or a technical field,

• 3+ years work experience in a related field or equivalent combination of education and experience.

• Demonstrated ability to meet or beat assigned targets and deadlines consistently, work independently and collaborate cross-functionally in a team environment.

• Demonstrated ability to build and maintain positive relationships internally and externally.

Education

Bachelor's Degree in Related Field

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

#LI-AO

#LI-Hybrid

Nearest Major Market:Nashville

• JOB DESCRIPTION DETAILS
  
  • Job Summary:
    
    • The Application Specialist is responsible for configuring, testing and maintaining of interfaces within multiple environments.
    • The Application Specialist is responsible for the successful implementation, ongoing maintenance, support, and enhancement of assigned electronic health records and applications supported by the organization.
    • The Application Specialist provides technical and business expertise to ensure the successful implementation of enterprise systems which support business strategies and the mission and vision of the organization.
    • The Application Specialist is accountable to their assigned manager for proper interpretation and fulfillment of the functions, responsibilities, authority and relationships of this position.
    • The Application Specialist is responsible for managing interface/integration projects, upgrades and processes. This includes successful project implementation, testing, and troubleshooting; effective communication to end users; and training team members to properly support interface environments.
    • The Application Specialist will be entrusted with creating, modifying and running sql queries out via SSMS.
  • Education:
    
    • Bachelor's Degree plus 2 years of related experience, or Associates Degree plus 4 years related experience, or High School diploma plus 6 years related experience. Degree must be in Informatics, Computer Science, Information Technology, Management Engineering, Medical Technology, Business Administration or related field.
  • Registration/Certification/Licensure:
    
    • Certification or credentialing in a relevant healthcare clinical field (MT, RT, RRT, etc.), preferred.
    • Unexpired, unsuspended driver's license if incumbent will be required to drive as part of their routine job duties.
  • Experience:
    
    • Required experience depends on education level obtained. Two years experience implementing and supporting electronic health record systems is required with a BS degree, four years experience implementing and supporting electronic health record systems is required with an AA degree, and 6 years experience implementing and supporting electronic health record systems is required with a HS diploma. Significant exposure and knowledge of healthcare operational, clinical, and financial procedures is desired as well as an awareness of how, when, and to what extent healthcare entities require communication and share common data. Experience with Corepoint or other interface engine experience, preferred.
  • Other Requirements:
    
    • Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements.
    • Demonstrated proficiency of computer skills necessary to effectively complete position requirements-word processing, presentation graphics, and spreadsheet applications.
    • Ability to effectively apply skills in workflow analysis and process reengineering.
    • Previous experience and demonstrated professionalism in effectively communicating with customers and in promoting a positive service atmosphere in a team-oriented environment.
    • Ability to work independently in a multi-task environment producing quality work.
    • Ability to exhibit a positive, outgoing presentation to customers.
    • Effectively communicates both verbally and in writing.
    • Effective problem-solving skills and ability to make appropriate decisions when performing assigned duties.
    • Ability to occasionally work other shifts, holidays, and weekends to fulfill responsibilities and maintain support for the organization's practice systems. There is also a requirement to serve on a rotating on-call schedule to ensure systems support during off hours and holidays.
    • May require the ability to drive as part of routine job duties.

Application Specialist Together, the Applications Team works with Technical Sales to provide natural color solutions to food and beverage manufacturers in a variety of application categories such as beverages, confections, dairy products, snacks, bakery, cereal, etc. The Application Specialist will report directly to the Applications Manager. Provide color match / color recommendations for customer’s food and beverage products This may include performing various trials to model the customer’s formulation and/or process and conducting stability testing Develop and execute demonstration samples that showcase products and ingredients across a variety of products for customer meetings and tradeshows Design, perform, analyze data demonstrating performance of, and provide technical recommendations to the Sales Team Maintain organized and clean lab space Operate pilot plant equipment May require some travel **If you’d like to hear more about this opportunity and others we are currently working on, please contact Kristine O’Sullivan at JO: 125.25KO #LI-KM2 Benefits Available

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Specialist at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Application Specialist on the Platform Services team, you’ll work closely with corporate Agency Management Program leads as well as IT and operational leads across MMA. You will be responsible for all aspects of Applied Systems Agency Management components. Overseeing and providing a hands-on approach to supporting the national instance EPIC as well as all points of system integration. This position will work EST hours.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• 3+ years of in-depth technical knowledge of the Applied Systems Epic Agency Management System (Browser version)

• Technical Skills:

  • In-depth knowledge of the Applied system(s) being used, such as Applied Epic, Indio, CSR24, and other Applied solutions.

  • Proficiency in system installation, configuration, and administration.

  • Understanding of system integration and API management with Third-party applications that interface with Epic

  • Knowledge of system security best practices and data privacy regulations.

  • Ability to troubleshoot and resolve technical issues related to the Applied system(s).

  • Familiarity with system upgrades, patch management, and performance optimization.

• Communication Skills:

  • Strong verbal and written communication skills to effectively communicate with users, stakeholders, and technical teams.

  • Ability to explain complex technical concepts to non-technical users.

  • Active listening skills to understand user requirements and address their concerns.

  • Collaboration skills to work effectively with cross-functional teams and vendors.

• Organizational Skills:

  • Strong problem-solving and analytical skills to identify and resolve system issues.

  • Attention to detail to ensure accuracy and data integrity within the Applied system(s).

  • Ability to prioritize tasks and manage multiple projects simultaneously.

  • Time management skills to meet deadlines and handle system maintenance and upgrades.

  • Documentation skills to maintain system configurations, procedures, and user guides.

• User Support and Training:

  • Ability to provide technical support to users, troubleshoot issues, and provide guidance on system usage.

  • Ability to monitor and react to system events. Escalation with internal and external resources as appropriate

• Continuous Learning:

  • Willingness to stay updated with the latest advancements and updates in the Applied system(s).

  • Proactive approach to learning new features and functionalities of the Applied system(s).

  • Ability to adapt to changes and implement system enhancements as required.

• Windows Server:

  • Knowledge of Windows Server operating systems is crucial for managing and maintaining server infrastructure. This includes understanding server roles, Active Directory, Group Policy, and server virtualization.

These additional qualifications are a plus, but not required to apply:

• Data Migration:

  •  Experience in migrating data from legacy systems or other sources into Applied Epic. This includes data mapping, data cleansing, and ensuring data integrity during the migration process.

• Integration and API Management:

  • Experience in integrating the Applied Epic system with other third-party systems and managing APIs. This includes configuring data exchange between systems, troubleshooting integration issues, and ensuring data consistency across systems.

• Applied Data Lake

  • Exposure to accessing Epic data via their Data lake and new advanced analytics roadmap.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

• Generous time off, including personal and volunteering

• Tuition reimbursement and professional development opportunities

• Remote work – EST Hours

• Charitable contribution match programs

• Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#LI-Remote

The applicable base salary range for this role is $74,900 to $131,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until: August 27, 2025

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Specialist at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Application Specialist on the Platform Services team, you’ll work closely with corporate Agency Management Program leads as well as IT and operational leads across MMA. You will be responsible for all aspects of Applied Systems Agency Management components. Overseeing and providing a hands-on approach to supporting the national instance EPIC as well as all points of system integration. This position will work EST hours.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• 3+ years of in-depth technical knowledge of the Applied Systems Epic Agency Management System (Browser version)

• Technical Skills:

  • In-depth knowledge of the Applied system(s) being used, such as Applied Epic, Indio, CSR24, and other Applied solutions.

  • Proficiency in system installation, configuration, and administration.

  • Understanding of system integration and API management with Third-party applications that interface with Epic

  • Knowledge of system security best practices and data privacy regulations.

  • Ability to troubleshoot and resolve technical issues related to the Applied system(s).

  • Familiarity with system upgrades, patch management, and performance optimization.

• Communication Skills:

  • Strong verbal and written communication skills to effectively communicate with users, stakeholders, and technical teams.

  • Ability to explain complex technical concepts to non-technical users.

  • Active listening skills to understand user requirements and address their concerns.

  • Collaboration skills to work effectively with cross-functional teams and vendors.

• Organizational Skills:

  • Strong problem-solving and analytical skills to identify and resolve system issues.

  • Attention to detail to ensure accuracy and data integrity within the Applied system(s).

  • Ability to prioritize tasks and manage multiple projects simultaneously.

  • Time management skills to meet deadlines and handle system maintenance and upgrades.

  • Documentation skills to maintain system configurations, procedures, and user guides.

• User Support and Training:

  • Ability to provide technical support to users, troubleshoot issues, and provide guidance on system usage.

  • Ability to monitor and react to system events. Escalation with internal and external resources as appropriate

• Continuous Learning:

  • Willingness to stay updated with the latest advancements and updates in the Applied system(s).

  • Proactive approach to learning new features and functionalities of the Applied system(s).

  • Ability to adapt to changes and implement system enhancements as required.

• Windows Server:

  • Knowledge of Windows Server operating systems is crucial for managing and maintaining server infrastructure. This includes understanding server roles, Active Directory, Group Policy, and server virtualization.

These additional qualifications are a plus, but not required to apply:

• Data Migration:

  •  Experience in migrating data from legacy systems or other sources into Applied Epic. This includes data mapping, data cleansing, and ensuring data integrity during the migration process.

• Integration and API Management:

  • Experience in integrating the Applied Epic system with other third-party systems and managing APIs. This includes configuring data exchange between systems, troubleshooting integration issues, and ensuring data consistency across systems.

• Applied Data Lake

  • Exposure to accessing Epic data via their Data lake and new advanced analytics roadmap.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

• Generous time off, including personal and volunteering

• Tuition reimbursement and professional development opportunities

• Remote work – EST Hours

• Charitable contribution match programs

• Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#LI-Remote

The applicable base salary range for this role is $74,900 to $131,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until: August 27, 2025

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Specialist at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Application Specialist on the Platform Services team, you’ll work closely with corporate Agency Management Program leads as well as IT and operational leads across MMA. You will be responsible for all aspects of Applied Systems Agency Management components. Overseeing and providing a hands-on approach to supporting the national instance EPIC as well as all points of system integration. This position will work EST hours.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• 3+ years of in-depth technical knowledge of the Applied Systems Epic Agency Management System (Browser version)

• Technical Skills:

  • In-depth knowledge of the Applied system(s) being used, such as Applied Epic, Indio, CSR24, and other Applied solutions.

  • Proficiency in system installation, configuration, and administration.

  • Understanding of system integration and API management with Third-party applications that interface with Epic

  • Knowledge of system security best practices and data privacy regulations.

  • Ability to troubleshoot and resolve technical issues related to the Applied system(s).

  • Familiarity with system upgrades, patch management, and performance optimization.

• Communication Skills:

  • Strong verbal and written communication skills to effectively communicate with users, stakeholders, and technical teams.

  • Ability to explain complex technical concepts to non-technical users.

  • Active listening skills to understand user requirements and address their concerns.

  • Collaboration skills to work effectively with cross-functional teams and vendors.

• Organizational Skills:

  • Strong problem-solving and analytical skills to identify and resolve system issues.

  • Attention to detail to ensure accuracy and data integrity within the Applied system(s).

  • Ability to prioritize tasks and manage multiple projects simultaneously.

  • Time management skills to meet deadlines and handle system maintenance and upgrades.

  • Documentation skills to maintain system configurations, procedures, and user guides.

• User Support and Training:

  • Ability to provide technical support to users, troubleshoot issues, and provide guidance on system usage.

  • Ability to monitor and react to system events. Escalation with internal and external resources as appropriate

• Continuous Learning:

  • Willingness to stay updated with the latest advancements and updates in the Applied system(s).

  • Proactive approach to learning new features and functionalities of the Applied system(s).

  • Ability to adapt to changes and implement system enhancements as required.

• Windows Server:

  • Knowledge of Windows Server operating systems is crucial for managing and maintaining server infrastructure. This includes understanding server roles, Active Directory, Group Policy, and server virtualization.

These additional qualifications are a plus, but not required to apply:

• Data Migration:

  •  Experience in migrating data from legacy systems or other sources into Applied Epic. This includes data mapping, data cleansing, and ensuring data integrity during the migration process.

• Integration and API Management:

  • Experience in integrating the Applied Epic system with other third-party systems and managing APIs. This includes configuring data exchange between systems, troubleshooting integration issues, and ensuring data consistency across systems.

• Applied Data Lake

  • Exposure to accessing Epic data via their Data lake and new advanced analytics roadmap.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

• Generous time off, including personal and volunteering

• Tuition reimbursement and professional development opportunities

• Remote work – EST Hours

• Charitable contribution match programs

• Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#LI-Remote

The applicable base salary range for this role is $74,900 to $131,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until: August 27, 2025

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Specialist at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Application Specialist on the Platform Services team, you’ll work closely with corporate Agency Management Program leads as well as IT and operational leads across MMA. You will be responsible for all aspects of Applied Systems Agency Management components. Overseeing and providing a hands-on approach to supporting the national instance EPIC as well as all points of system integration. This position will work EST hours.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• 3+ years of in-depth technical knowledge of the Applied Systems Epic Agency Management System (Browser version)

• Technical Skills:

  • In-depth knowledge of the Applied system(s) being used, such as Applied Epic, Indio, CSR24, and other Applied solutions.

  • Proficiency in system installation, configuration, and administration.

  • Understanding of system integration and API management with Third-party applications that interface with Epic

  • Knowledge of system security best practices and data privacy regulations.

  • Ability to troubleshoot and resolve technical issues related to the Applied system(s).

  • Familiarity with system upgrades, patch management, and performance optimization.

• Communication Skills:

  • Strong verbal and written communication skills to effectively communicate with users, stakeholders, and technical teams.

  • Ability to explain complex technical concepts to non-technical users.

  • Active listening skills to understand user requirements and address their concerns.

  • Collaboration skills to work effectively with cross-functional teams and vendors.

• Organizational Skills:

  • Strong problem-solving and analytical skills to identify and resolve system issues.

  • Attention to detail to ensure accuracy and data integrity within the Applied system(s).

  • Ability to prioritize tasks and manage multiple projects simultaneously.

  • Time management skills to meet deadlines and handle system maintenance and upgrades.

  • Documentation skills to maintain system configurations, procedures, and user guides.

• User Support and Training:

  • Ability to provide technical support to users, troubleshoot issues, and provide guidance on system usage.

  • Ability to monitor and react to system events. Escalation with internal and external resources as appropriate

• Continuous Learning:

  • Willingness to stay updated with the latest advancements and updates in the Applied system(s).

  • Proactive approach to learning new features and functionalities of the Applied system(s).

  • Ability to adapt to changes and implement system enhancements as required.

• Windows Server:

  • Knowledge of Windows Server operating systems is crucial for managing and maintaining server infrastructure. This includes understanding server roles, Active Directory, Group Policy, and server virtualization.

These additional qualifications are a plus, but not required to apply:

• Data Migration:

  •  Experience in migrating data from legacy systems or other sources into Applied Epic. This includes data mapping, data cleansing, and ensuring data integrity during the migration process.

• Integration and API Management:

  • Experience in integrating the Applied Epic system with other third-party systems and managing APIs. This includes configuring data exchange between systems, troubleshooting integration issues, and ensuring data consistency across systems.

• Applied Data Lake

  • Exposure to accessing Epic data via their Data lake and new advanced analytics roadmap.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

• Generous time off, including personal and volunteering

• Tuition reimbursement and professional development opportunities

• Remote work – EST Hours

• Charitable contribution match programs

• Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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The applicable base salary range for this role is $74,900 to $131,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until: August 27, 2025