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Social Media Specialist
Posted 11 days ago
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Responsible for concept, design, creation and delivery of marketing related content (written and graphical) that supports social media marketing efforts for the various branches and departments of DHI Mortgage and DHI Financial Services. The position will work on multiple projects and campaigns at a time.
- Strategize, plan, manage and maintain content of all DHI Mortgage social media initiatives including Facebook, LinkedIn, Twitter and Instagram
- Advocate and demonstrate good use of social media among branch users
- Ensure that all content is approved, accurate and continuously up to date. Keep corporate sites updated with fresh, relevant and engaging content
- Monitor corporate and outside social media outlets, and recommend improvements, if necessary
- Review web-based marketing content for grammar and factual information
- Report on the growth and analytics of all social media initiatives
- Support DHI Mortgage users with social analytics and social media tools
- Provide feedback and analysis to Marketing and Branch/Department Managers on their social media initiatives
- Format and incorporate graphics, logos, videos, content, etc. for specific assignments and posting
- Stay current on social media best practices and integrate them into the overall marketing strategy for the business
- Train branch users on DHI Mortgage Compliance approved practices
- Become and remain familiar with mortgage specific products and services, licensing, disclosure and any other DHI Mortgage Compliance requirements using internal resources
- Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
- Ability to work overtime
- Regular and reliable attendance
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
1. Associate degree or equivalent from two-year college or technical school
2. Two years of related experience and/or training developing, managing and analyzing social media platforms for brands in a corporate setting
3. Ability to communicate effectively with all employees, including the executive committee
4. Must be able to work within tight deadlines and budget(s)
5. Excellent communication, organizational and time management skills
6. Ability to manage multiple responsibilities with attention to detail in a fast-paced environment
7. Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DHI Mortgage applications
8. Proficiency with MS Office and email
9. Ability to sit for majority of 8-hour workday; use hands to finger, handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
10. The noise level is generally moderate 1. Bachelor's degree from four-year college or university preferred
2. Proficient or have working knowledge of Google and Social Media Analytics, Adobe suite of tools (PhotoShop, etc.), HTML, CSS and other markup languages a plus
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Social Media Marketing Specialist
Posted 3 days ago
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Key Responsibilities:
- Develop, implement, and manage social media strategies across various platforms.
- Create, curate, and schedule engaging and high-quality content (text, image, video).
- Monitor social media channels for industry trends, conversations, and competitor activity.
- Engage with the online community, respond to comments and direct messages promptly and professionally.
- Plan and execute paid social media campaigns to increase brand awareness and drive traffic/conversions.
- Analyze social media metrics (e.g., engagement rate, reach, follower growth) and report on performance.
- Collaborate with internal teams to ensure brand consistency and alignment with marketing objectives.
- Identify and foster relationships with influencers and brand advocates.
- Stay up-to-date with the latest social media best practices, tools, and technologies.
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- 2-4 years of experience in social media management and marketing.
- Proven experience in content creation and community management.
- In-depth knowledge of major social media platforms and their respective best practices.
- Experience with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms.
- Excellent copywriting, editing, and communication skills.
- Demonstrated ability to work independently in a remote setting.
- Creative thinking and a passion for digital storytelling.
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Social Media Strategy Lead
Posted 11 days ago
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Senior Social Media Strategist
Posted 12 days ago
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Responsibilities:
- Develop, implement, and manage comprehensive social media strategies aligned with client objectives and brand voice across various platforms (e.g., Instagram, Facebook, Twitter, LinkedIn, TikTok, Pinterest).
- Create compelling, high-quality, and platform-specific content, including graphics, videos, and written copy, that resonates with target audiences.
- Plan and execute paid social media advertising campaigns, including budget management, targeting, A/B testing, and performance optimization.
- Monitor social media trends, tools, and applications, and effectively apply that knowledge to increase the impact of social media campaigns.
- Analyze social media data and metrics (e.g., engagement rates, reach, impressions, conversions) to measure campaign effectiveness and provide actionable insights and recommendations.
- Build and manage client relationships, acting as a primary point of contact for social media initiatives.
- Collaborate with internal teams (e.g., content creators, designers, SEO specialists) to ensure integrated campaign execution.
- Manage social media communities, responding to comments and messages in a timely and professional manner, fostering positive engagement.
- Identify and cultivate relationships with relevant influencers and brand advocates.
- Develop and present strategic reports to clients, showcasing campaign performance and future recommendations.
- Stay ahead of algorithm changes and platform updates to ensure strategies remain effective.
- Contribute to new business development by contributing social media expertise during pitches.
Qualifications:
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- Minimum of 5 years of experience in social media marketing, with a significant focus on strategy development and campaign management.
- Proven track record of developing and executing successful organic and paid social media campaigns that drive measurable results.
- Expertise in using social media management tools (e.g., Hootsuite, Sprout Social, Buffer) and analytics platforms (e.g., Google Analytics, native platform insights).
- Strong understanding of SEO principles and how they relate to social media.
- Excellent copywriting, editing, and visual communication skills.
- Creative thinking and a passion for storytelling through digital media.
- Exceptional analytical skills and the ability to interpret data to inform strategy.
- Strong client management and communication skills, with the ability to present complex information clearly.
- Ability to work independently and collaboratively in a remote team environment.
- Experience with video editing software is a plus.
This is a fantastic opportunity to leverage your social media expertise in a fully remote capacity, driving impactful campaigns for clients from anywhere. If you are a strategic thinker with a passion for social media, we encourage you to apply.
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Social Media Marketing Specialist
Posted 18 days ago
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Key Responsibilities:
- Develop, implement, and manage comprehensive social media strategies aligned with business goals.
- Create, curate, and publish engaging, high-quality content across all relevant social media channels (e.g., Instagram, Facebook, Twitter, LinkedIn, TikTok).
- Monitor social media channels for industry trends, customer feedback, and competitor activity.
- Engage with followers, respond to comments and messages promptly, and foster a positive community environment.
- Plan and execute paid social media advertising campaigns, optimizing for ROI.
- Analyze social media data and metrics, generating reports on campaign performance, reach, engagement, and conversions.
- Collaborate with the marketing, sales, and product teams to ensure brand consistency and cohesive messaging.
- Identify and engage with influencers and brand advocates to expand reach and credibility.
- Stay abreast of the latest social media best practices, tools, and emerging platforms.
- Contribute to the overall e-commerce strategy by leveraging social media for lead generation and customer acquisition.
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- Proven experience as a Social Media Specialist or similar role, with a strong portfolio of successful campaigns.
- In-depth knowledge of major social media platforms, their algorithms, and best practices.
- Excellent written and verbal communication skills, with exceptional copywriting and editing abilities.
- Experience with social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms.
- Proficiency in graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus.
- Demonstrated ability to create engaging and visually appealing content.
- Strong understanding of SEO and web traffic metrics.
- Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a remote setting.
- Passion for e-commerce and digital marketing trends.
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Social Media Support Specialist (Hybrid)
Posted 8 days ago
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Social Media Support Specialist (Hybrid)
Job Description
The Social Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or users on social media platforms. This role interfaces with social media users and account managers to resolve tickets via chats/emails, or through the Internet depending upon client requirements as well as provide continuous improvement for sellers and advertising.
(We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a Social Media Support Specialist position at Concentrix is just the right place for you!
As a Social Media Support Specialist, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Social Media Support Specialist, you will:
+ Ensure all service delivered meets contractual Key Performance Indicator ('KPIs')
+ Clarify customer/user requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking
+ Maintain broad knowledge of client products and/or service
+ Act as a help desk for any escalated high-level users including advertisers, sellers and public figures with urgent issues
+ Troubleshooting time sensitive issues which can include campaigns, ads and marketing
+ Research and correct issues with payments and payment sources
+ Ensure advertising campaigns are following all legal requirements which may include the advertiser and organization spend
+ Ensuring proactive and ongoing communication with users as the issue evolves throughout its case life
+ Navigating internal stakeholder needs both for the standard help desk and escalation help desk
+ Collaborating as a team whether assigned to the Standard or Escalations desk to ensure the most efficient resolution for users
+ Resolving tickets generated from both the internal and external stakeholders while maintaining a white glove level of service
+ Strong written and verbal communication skills with customers and internal partners via chat, email, tickets, in person and during inbound/outbound phone calls
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Social Media Support Specialist role include:
+ Exceptional communication with a high level of patience and emotional intelligence for customers via chat, email, tickets and inbound/outbound phone calls
+ Ability to maintain tracking of all communications through phone, email and chat as well as those communications with other internal support team members
+ Ability to self-diagnose and flag both common and abnormal issues and escalate when appropriate
+ Strong written and verbal communication skills, ability to clearly document complex bugs and the steps to reproduce
+ Resolution mindset, proven experience helping users navigate the client online platform tools to a solution
+ Meticulous attention to detail with strong organizational skills with the ability to prioritize levels of urgency within an assigned case load and track those over time
+ Tolerance for repetitive work in a fast-paced, high production work environment
+ Ability to work well as a team member, as well as independently and collaboratively
+ Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone both written and verbal
+ Must reside in the United States and have a valid U.S. address for residence
**ADDITIONAL REQUIRMENTS**
+ 18 Years of age or older with a completed High School Diploma or GED required, BA preferred
+ Minimum of 1 to 3 Years of experience in Call Center Customer Service, Technical Support, Office Administrative and Social Media
+ Able to rotate shifts, as needed as often as monthly - Flexibility for morning, evening and possible overnight shifts
+ Strong computer navigation skills and PC Knowledge
+ Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
+ Employment for this position is hybrid - employees are required to be flexible to work at home and onsite in office at 300 W 6th St, Austin, TX 78701
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
+ The base salary for this position is $22/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ A modern, state-of-the-art office setting with advanced technologies and a great team
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
USA Austin 13011 McCallen Pass Bldg D
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here ( .
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .
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Senior Social Media Marketing Manager
Posted 1 day ago
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Head of Social Media Marketing
Posted 11 days ago
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Social Media/Digital Marketing Internship US
Posted 15 days ago
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Job Description
The Borgen Project is an international organization that works at the political level to improve living conditions for people impacted by war, famine and poverty.
With 20 years of experience in the advocacy space, The Borgen Project has worked to support the passage of numerous bills that have benefitted close to 500 million people in developing countries.
Social Media/Digital Marketing Internship: This is a part-time 12-hours per week, 12 week, unpaid remote internship. If your availability is limited, you can work ahead and complete the program in fewer weeks.
The role focuses on heightening awareness of our work and includes:
Creating a branding campaign.
Conducting an informal focus group and gathering feedback for market research.
Pitching story ideas to print, broadcast and digital media.
Creating and implementing a fundraising strategy.
Planning, marketing and presenting at an informational meeting.
Utilizing social media and developing strategies for web-based messaging.
Assisting with The Borgen Project’s advocacy efforts.
Experience: No prior experience is necessary, we’re looking for people who are passionate about fighting poverty and righting wrongs, regardless of your GPAs/background.
Details: This is an unpaid internship, although college credit is available.
To Apply: Email your CV to
Start Date: New programs begin every month, you choose the month you wish to start.
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Global Social Media Lead - Electrical Markets Division
Posted 8 days ago
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Job Description
**Global Social Media Lead**
**Collaborate with Innovative 3Mers Around the World**
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
**This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.**
**The Impact You'll Make in this Role**
As a(n) **Social Media Lead** , you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
+ Develop and execute B2B social media, influencer, and digital strategies aligned to key product portfolios and launches, ensuring best practices and brand consistency across platforms.
+ Plan, create, and manage global social media content calendars-including copywriting, visual direction, shooting and editing social content, publishing, community engagement, and ensuring alignment with brand and governance standards.
+ Lead influencer and KOL programs, including identification, activation, relationship management, and integration of user-generated and earned content.
+ Capture, edit, and publish real-time social content at events, collaborating with internal teams to highlight product stories, customer experiences, and brand presence.
+ Collaborate cross-functionally with Paid Media and Portfolio teams to ensure synergy across paid, organic, and influencer efforts; support campaign asset creation, ad copy, and visual execution.
+ Monitor and report performance across social and influencer campaigns, providing actionable insights, trend analysis, and competitive benchmarking to optimize impact, while staying ahead of emerging trends and sharing best practices across teams.
**Your Skills and Expertise**
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
+ Bachelor's degree or higher (completed and verified prior to start)
+ Two (2) years of social media experience in a private, public, government or military environment
Additional qualifications that could help you succeed even further in this role include:
+ Technology fluent with good understanding of primary global social media platforms and tools (Meta, Linkedin, YouTube, etc.)
+ Experience with the following is preferable: Adobe Creative Cloud / video and photo editing tools; Sprinklr or related social publishing tool
+ Experience working with international teams
**Work location:**
+ **On-Site**
**Travel: May include up to** **10%**
**Relocation Assistance: No**
**Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).**
**Supporting Your Well-being**
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
**Chat with Max**
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
Applicable to US Applicants Only:The expected compensation range for this position is $96,557 - $118,014, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: Faith Posting Date Range 08/18/2025 To 09/17/2025 Or until filled
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M's creative solutions to the world's problems at or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Pay & Benefits Overview: does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
**Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.**
**3M Global Terms of Use and Privacy Statement**
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here ( , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at or on Twitter @3M or @3MNews.
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
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