Customer Service Representative - Transportation Customer Service

98052 Redmond, Washington Fountain-Fort Carson School District 8

Posted today

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Job Description

Address: 9150 Willows Rd NE, Redmond, WA 98052, USA

Compensation: $23.69/hour

Job Description

WeDriveU is a leader in shared mobility solutions connecting communities, campuses, and workplaces. We operate private shuttle and public transit systems across the U.S., serving millions of passenger journeys annually. Our team of over 5,500 members manages 4,000 vehicles across 55 locations, providing safe, reliable, and sustainable transit options. Visit wedriveu.com to learn more about our company, clients, and career opportunities.

Position Overview

The Customer Service Representative (CSR) reports to the Program Manager and Operations Manager, receiving guidance from the clients or HQs Transportation Management Team. The CSR provides exceptional customer service to employees, handles transportation requests and queries, and monitors shuttle and tram services.

Note: This position requires standing outside for prolonged periods, up to 8 hours or more per day.

This is a split shift position, suitable for either one full-time employee or two part-time candidates.

Responsibilities
  1. Direct commuters to correct buses and provide ETA and route information.
  2. Respond to service questions and communicate route or service changes.
  3. Monitor equipment safety and report concerns.
  4. Ensure all bus routes operate effectively to meet client needs.
  5. Manage passenger flow and enforce social distancing policies.
  6. Enforce passenger policies and troubleshoot shuttle issues in real-time.
  7. Perform additional duties as assigned.

Skills and Physical Demands
  1. Excellent communication skills (written and verbal).
  2. Flexibility to work split shifts and variable hours.
  3. Ability to stand outside for extended periods.
  4. Basic knowledge of GPS, vehicle dispatch, and radio communication.
  5. Additional skills and physical demands may apply.


Qualifications

Minimum: 2 years of customer service experience.

Preferred: High school diploma or equivalent.

Benefits
Physical Health
  • Medical, Dental, Vision, and Life Insurance.
  • Competitive pay and 401(k) with 4% match.
  • Financial Wellness tools.

Emotional Health
  • Employee Assistance Program (EAP).
  • PTO, paid holidays, pet & legal insurance.

Personal Development
  • On-the-job training and career growth opportunities.

*Benefits vary by position and location.

WeDriveU is an equal opportunity employer committed to diversity and inclusion. We value a respectful environment that fosters innovation and excellence.

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Customer Service Representative

98110 Bainbridge Island, Washington Crash Champions

Posted today

Job Viewed

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Job Description

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities
  • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
  • Clean workspace, this is the first point of contact our customers have with our facility.
  • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
  • Provide clerical and administrative support to the General Managers and Service Advisors.
  • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
  • Perform other related duties as assigned
Qualifications
  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness and patience
Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (Cash From Crash)
  • 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

"

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $20.76/Hr.

Posted Max Pay Rate USD $5.00/Hr.

ID

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 98134

Location : Address 2323 Airport Way South

Remote No

Posted Min Pay Rate USD 20.76/Hr.

Posted Max Pay Rate USD 25.00/Hr.

Prioritization Tier 1 - Priority

View Now

Customer Service Representative

Washington, Washington Crash Champions

Posted today

Job Viewed

Tap Again To Close

Job Description

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities
  • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
  • Clean workspace, this is the first point of contact our customers have with our facility.
  • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
  • Provide clerical and administrative support to the General Managers and Service Advisors.
  • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
  • Perform other related duties as assigned
Qualifications
  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness and patience
Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (Cash From Crash)
  • 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

"

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $16.66/Hr.

Posted Max Pay Rate USD $5.00/Hr.

ID

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 98032

Location : Address 303 Washington Ave N

Remote No

Posted Min Pay Rate USD 16.66/Hr.

Posted Max Pay Rate USD 25.00/Hr.

Prioritization Tier 1 - Priority

View Now

Customer Service Representative

98038 Maple Valley, Washington Crash Champions

Posted today

Job Viewed

Tap Again To Close

Job Description

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities
  • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
  • Clean workspace, this is the first point of contact our customers have with our facility.
  • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
  • Provide clerical and administrative support to the General Managers and Service Advisors.
  • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
  • Perform other related duties as assigned
Qualifications
  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness and patience
Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (Cash From Crash)
  • 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

"

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $16.66/Hr.

Posted Max Pay Rate USD $5.00/Hr.

ID

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 98032

Location : Address 303 Washington Ave N

Remote No

Posted Min Pay Rate USD 16.66/Hr.

Posted Max Pay Rate USD 25.00/Hr.

Prioritization Tier 1 - Priority

View Now

Customer Service Representative

North Puyallup, Washington Crash Champions

Posted today

Job Viewed

Tap Again To Close

Job Description

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities
  • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
  • Clean workspace, this is the first point of contact our customers have with our facility.
  • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
  • Provide clerical and administrative support to the General Managers and Service Advisors.
  • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
  • Perform other related duties as assigned
Qualifications
  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness and patience
Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (Cash From Crash)
  • 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

"

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $16.66/Hr.

Posted Max Pay Rate USD $5.00/Hr.

ID

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 98032

Location : Address 303 Washington Ave N

Remote No

Posted Min Pay Rate USD 16.66/Hr.

Posted Max Pay Rate USD 25.00/Hr.

Prioritization Tier 1 - Priority

View Now

Customer Service Representative

Washington, Washington Crash Champions

Posted today

Job Viewed

Tap Again To Close

Job Description

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities
  • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
  • Clean workspace, this is the first point of contact our customers have with our facility.
  • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
  • Provide clerical and administrative support to the General Managers and Service Advisors.
  • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
  • Perform other related duties as assigned
Qualifications
  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness and patience
Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (Cash From Crash)
  • 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

"

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $20.76/Hr.

Posted Max Pay Rate USD $5.00/Hr.

ID

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 98134

Location : Address 2323 Airport Way South

Remote No

Posted Min Pay Rate USD 20.76/Hr.

Posted Max Pay Rate USD 25.00/Hr.

Prioritization Tier 1 - Priority

View Now

Customer Service Representative

Washington, Washington Crash Champions

Posted today

Job Viewed

Tap Again To Close

Job Description

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities
  • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
  • Clean workspace, this is the first point of contact our customers have with our facility.
  • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
  • Provide clerical and administrative support to the General Managers and Service Advisors.
  • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
  • Perform other related duties as assigned
Qualifications
  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness and patience
Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (Cash From Crash)
  • 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

"

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $16.66/Hr.

Posted Max Pay Rate USD $5.00/Hr.

ID

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 98032

Location : Address 303 Washington Ave N

Remote No

Posted Min Pay Rate USD 16.66/Hr.

Posted Max Pay Rate USD 25.00/Hr.

Prioritization Tier 1 - Priority

View Now
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Customer Service Representative

Washington, Washington Crash Champions

Posted today

Job Viewed

Tap Again To Close

Job Description

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities
  • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
  • Clean workspace, this is the first point of contact our customers have with our facility.
  • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
  • Provide clerical and administrative support to the General Managers and Service Advisors.
  • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
  • Perform other related duties as assigned
Qualifications
  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness and patience
Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (Cash From Crash)
  • 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

"

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $20.76/Hr.

Posted Max Pay Rate USD $5.00/Hr.

ID

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 98134

Location : Address 2323 Airport Way South

Remote No

Posted Min Pay Rate USD 20.76/Hr.

Posted Max Pay Rate USD 25.00/Hr.

Prioritization Tier 1 - Priority

View Now

Customer Service Representative

98417 Tacoma, Washington Crash Champions

Posted today

Job Viewed

Tap Again To Close

Job Description

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities
  • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
  • Clean workspace, this is the first point of contact our customers have with our facility.
  • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
  • Provide clerical and administrative support to the General Managers and Service Advisors.
  • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
  • Perform other related duties as assigned
Qualifications
  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness and patience
Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (Cash From Crash)
  • 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

"

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $16.66/Hr.

Posted Max Pay Rate USD $5.00/Hr.

ID

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 98032

Location : Address 303 Washington Ave N

Remote No

Posted Min Pay Rate USD 16.66/Hr.

Posted Max Pay Rate USD 25.00/Hr.

Prioritization Tier 1 - Priority

View Now

Customer Service Representative

98342 Granite Falls, Washington Crash Champions

Posted today

Job Viewed

Tap Again To Close

Job Description

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities
  • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
  • Clean workspace, this is the first point of contact our customers have with our facility.
  • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
  • Provide clerical and administrative support to the General Managers and Service Advisors.
  • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
  • Perform other related duties as assigned
Qualifications
  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness and patience
Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (Cash From Crash)
  • 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

"

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $20.76/Hr.

Posted Max Pay Rate USD $5.00/Hr.

ID

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 98134

Location : Address 2323 Airport Way South

Remote No

Posted Min Pay Rate USD 20.76/Hr.

Posted Max Pay Rate USD 25.00/Hr.

Prioritization Tier 1 - Priority

View Now

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