867 Federal And Non Profit jobs in the United States

Position Summary

Under general supervision, relieves sworn police officers of nonhazardous police-related duties, acts as a liaison between the community and Police Department for crime prevention purposes, coordinates service needs for events, enforces parking and vehicle abatement regulations, and performs related duties as assigned.

CLASS CHARACTERISTICS

• Community Service Officer I is the entry-level position in the series. Initially under close supervision, incumbents learn Police Department and City policies and procedures. As experience is gained, there is greater independence of action within established guidelines. This class is alternately staffed with Community Service Officer II . Advancement requires completion of a one-year probationary period, one additional year of experience, and demonstration of required proficiency.

• Community Service Officer II is the journey-level classification. Incumbents may be assigned to crime prevention, patrol, or other police-related functions. Duties include conducting neighborhood watch meetings, developing and delivering special crime prevention programs, providing traffic control, and selective enforcement under the supervision of a sworn officer. This class is distinguished from Senior Community Service Officer , which is the supervisory classification.

PRINCIPAL DUTIES (Illustrative Only)

• Provide information and referrals in non-hazardous situations, gather police information, and complete administrative tasks.

• Assist with non-emergency and emergency calls as directed; collect, process, and transport evidence.

• Observe, report, and follow up on conditions of blight, neglect, and quality-of-life issues; issue citations and notices of violation; investigate non-hazardous municipal code violations.

• Prepare for and testify at criminal, civil, and administrative proceedings.

• Gather information and complete reports on non-hazardous incidents such as thefts, malicious mischief, abandoned vehicles, lost property, identity theft, and missing persons.

• Coordinate parades, events, and other public activities; review applications and permits; coordinate law enforcement response.

• Meet with users to determine event service needs; review contracts for compliance.

• Input and extract data using computers; generate reports.

• Provide traffic and crowd control for accidents, parades, and events.

• Conduct neighborhood watch meetings, develop community crime-prevention programs, and coordinate public education activities.

• Respond to citizen inquiries; prepare data and reports for targeted crime-prevention efforts.

• Prepare, edit, and distribute informational materials.

• Coordinate and deliver special childrens crime prevention programs for schools and community groups.

QUALIFICATIONS

Education/Experience

• Community Service Officer I : High school diploma or GED and two years of experience involving substantial public contact and clerical work.

• Community Service Officer II : In addition to the above, two years of police field services experience at a level equivalent to Community Service Officer I.

Other Requirements

• Valid California drivers license.

• Ability to work rotating shifts, including evenings, nights, weekends, and holidays.

• Ability to lift and carry up to 50 pounds.

• Sufficient strength and dexterity to operate trailers and special equipment.

• Successful completion of a detailed background investigation.

• Bilingual skills may be required.

Knowledge of

• Applicable municipal codes, police policies, and procedures; penal, vehicle, health and safety, and business/professional codes.

• Basic interviewing methods.

• Principles of planning, coordinating, and servicing a variety of events.

• Safe work practices and safety regulations.

• General office practices, including computer use.

• Basic record-keeping methods.

Skill in

• Analyzing situations and taking effective action.

• Dealing effectively with individuals in stressful situations.

• Anticipating and coordinating equipment and service needs for events.

• Conducting effective neighborhood meetings on crime prevention.

• Building and maintaining working relationships.

• Preparing reports and maintaining records.

• Interpreting and explaining ordinances, rules, and regulations.

The Riverside County Sheriff's Office seeks to establish a pool of candidates for Community Service Officer I throughout Riverside County. The incumbent performs a wide variety of law enforcement support duties requiring substantial face-to-face public contact; utilizes knowledge of multiple ordinances, regulations and codes; performs independent field patrol duties (e.g., giving citations or interviewing victims of non-violent crimes where a suspect is unknown); receives custody of an arrestee from a sworn officer for transporting purposes, or acts as an evidence custodian receiving, identifying, storing, tracking, and maintaining the security of crucial evidence within the evidence room; assists as needed with the Fleet Services Division of the Sheriff's Office; performs other related duties as required.

The Community Service Officer I is the entry-level classification in the Community Service Officer series and reports to an appropriate supervisory or manager level position. Incumbents receive on-the-job training in the techniques and procedures essential to the classification's duties as well as complete a Department-approved field-training program to gain the appropriate knowledge, skills and abilities necessary to independently perform the duties assigned to the Community Service Officer II level.

The Community Service Officer series is distinguished from the Deputy Sheriff series in that the former does not independently respond to in-progress crimes, past situations where there is a suspect or volatile situations.

Incumbents are eligible to promote to the Community Service Officer II after obtaining one year of experience as a Community Service Officer I, successfully completing the Department-approved field-training program, receiving a satisfactory performance evaluation, and meeting any additional qualification requirements stated in the recruiting guidelines. Failure to achieve a satisfactory performance evaluation and meet the requirements to promote to the next level prior to the end of the probationary period will result in incumbents being returned to their former County classification or new hires being probationary released.

Meet the Team!
The law enforcement professionals of the Riverside County Sheriff's Office , with a staff of over 3,600 dedicated men and women, cover the expanse of over 7,300 square miles in southern California. The Sheriff's Office is dedicated to serving the citizens of its communities with integrity, professionalism, leadership, and loyalty and believes in service above self.• Receive, identify, categorize, preserve, and store evidence appropriately without tainting or contaminating; enter, update and track evidence information into Law Enforcement Evidence Tracking System (LEETS); retrieve evidence for law enforcement personnel, and prosecution and defense attorneys; ensure security and chain of custody of evidence at long-term evidence facility; return evidence or property to public, or destroy evidence when appropriate.

• Respond to requests from sworn law enforcement officers to assist in the transport of those arrested or detained, and who have been determined to be non-violent, to a jail, hospital, mental health facility, juvenile hall, or similar identified holding location; perform additional search of, and handcuff arrestee with the assistance of, or in the presence of, a sworn officer.

• Drive marked vehicle to perform home, business and area checks; detect violations of laws, ordinances and regulations; watch for suspicious behaviors, disabled vehicles, hazards, vandalism, or traffic accidents; respond to requests for assistance or information from the public.

• Issue warnings or citations for a wide variety of code, regulation and ordinance violations inclusive of civil and criminal issues; respond to calls concerning runaways, burglaries, thefts, vandalism, and similar crimes where suspects are unknown.

• Interview victims and witnesses; write reports, take photographs, collect and preserve evidence, and dust for and lift fingerprints.

• Assist sworn officers and Community Service Officer II's with traffic accidents by directing traffic, setting up flares and other support functions; coordinate vehicle towing due to disabled or expired registration; provide traffic control at special events or situations.

• Write or assist in writing reports; document a wide variety of information on activities involving the above-noted duties and enter information into a variety of law enforcement systems; ensure vehicles and work sites are maintained.

• Assist patrol officers with maintenance of patrol vehicles and ensure timely completion of work; receive department vehicle deliveries; log and keep track of vehicle records; perform initial service inspections and assist with maintenance schedules; monitor manufacturer recalls and insurance documentation for vehicles. Education: Graduation from high school or attainment of a satisfactory score on a G.E.D test.

Experience: One year in a customer service environment, which included considerable time working with the public either over the phone or in person. (One year of qualifying experience in a law enforcement or corrections environment may substitute for the required education and experience.)

Other Requirements

License: Possession of a valid California Driver's License.

Schedule: Incumbents are expected to work flexible work schedules including rotating shifts, weekends, holidays, being on 24-hour on-call status, and may often be required to work overtime.

Physical Requirements: Incumbents may frequently be required to lift up to 25 lbs. Must be able to walk, sit and/or stand for extended periods of time. Incumbents may be required to wear a bulletproof vest and occasionally wear a respirator and goggles.

Environmental Conditions: Exposure to computer screens; work may sometimes be in extreme heat (e.g., directing traffic in 100-degree temperature for hours at a time); exposure to hazardous materials may occur, including bodily fluids; may require work of rotating shifts, weekends and holidays.

Background: Candidates must be able to pass an extensive background check which may take several months. All employment offers are contingent upon successful completion of both a pre-employment physical exam, including a drug/alcohol test, and a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment).

Knowledge of: Rules of evidence including chain of custody; radio communication, MDT, CLETS, LEETS, and other law enforcement computer and communication systems; California Penal and Vehicle Codes, city and county ordinances, regulations, and other law enforcement related rules.

Ability to: Read, understand, interpret, and apply Departmental policies, rules, laws, and ordinances pertaining to law enforcement work; use good judgment and common sense to de-escalate situations and determine when to request assistance from sworn officers; maintain professional, courteous and cooperative behavior in adverse situations; write and speak clearly and concisely. Contact Information
For more information regarding the position, please contact the recruiter Letisia Jimenez at or via email at .

JOB FUNCTION / PURPOSE

The Community Service Attendant is responsible for coordinating the daily activities at the Community Center. This position performs clerical and reception work, as well as light cleaning and event help in the operation of recreational facilities.

PRIMARY RESPONSIBILITIES

• Follows specific procedures to book room rentals, shelter rentals and field rentals.
• Collects payments via cash, credit card and check for a variety of services.
• Answers phones and assists residents with various needs.
• Monitors activities of community center, enforcing rules and regulations.
• Light cleaning responsibilities.
• Interacts with independent contractors and the general public.
• Opens and closes the facility during non-business hours as required.
• Provides general labor for special events.
• Maintains communication with Inframark Project Manager and Inframark Lead Community Service Attendant.
• Other duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS

Education/Experience : High School Diploma or GED.

Licenses/Certifications : Valid Driver's License (Class B CDL preferred).

Technical : Basic proficiency with Microsoft Office applications & internet. Experience working with social media.

Communication : Must have experience working with the public. Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Willing to help others. Maintains composure in challenging situations.

Problem Solving & Quality : Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality.

Managing For Results : Works well with supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks.

Leadership & Initiative : Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments.

PHYSICAL DEMANDS

Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Community Management - Inframark

Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE* when you sign up to help transport others to healthcare appointments in your own vehicle around North Central and Northwest Wisconsin!

At Veyo, we help people get to and from their non-emergency medical appointments. We're looking for drivers to partner with us in your area. When you sign up to drive with Veyo, you will drive your own vehicle and set your own schedule.

Why Drive With Veyo?

• No Hidden Fees: You keep 100% of what you earn.
• Get Paid Weekly: Money is deposited directly into your account.
• Use Your Own Vehicle: No need to pay for an expensive lease.
• Flexible Schedule: Choose your own hours and control how much you drive.
• Avoid the Bar Crowd: Most Veyo trips occur between the hours of 6:00 AM and 6:00 PM.
• Make a difference in your community

To Apply, You Must

• Be at least 21 years old
• Own an iPhone or Android smartphone
• Have a clean driving record (no more than two moving violations or accidents in the past three years)
• Have a valid drivers license
• Able to pass a background check (no prior felonies)
• Able to pass a drug screening
• Have valid vehicle insurance and registration
• Have a 4-door, 2006 or newer vehicle*
• Have 3 years of driving history in the US

How Does it Work?

• Open the Veyo Driver App and log on
• Accept a trip request
• Pick up the passenger at the specified location
• Drop off the passenger at the specified location
• Repeat!

*Visit our Current Driver Rewards and Terms & Conditions: to learn more -

Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE* when you sign up to help transport others to healthcare appointments in your own vehicle around North Central and Northwest Wisconsin!

At Veyo, we help people get to and from their non-emergency medical appointments. We're looking for drivers to partner with us in your area. When you sign up to drive with Veyo, you will drive your own vehicle and set your own schedule.

Why Drive With Veyo?

• No Hidden Fees: You keep 100% of what you earn.
• Get Paid Weekly: Money is deposited directly into your account.
• Use Your Own Vehicle: No need to pay for an expensive lease.
• Flexible Schedule: Choose your own hours and control how much you drive.
• Avoid the Bar Crowd: Most Veyo trips occur between the hours of 6:00 AM and 6:00 PM.
• Make a difference in your community

To Apply, You Must

• Be at least 21 years old
• Own an iPhone or Android smartphone
• Have a clean driving record (no more than two moving violations or accidents in the past three years)
• Have a valid drivers license
• Able to pass a background check (no prior felonies)
• Able to pass a drug screening
• Have valid vehicle insurance and registration
• Have a 4-door, 2006 or newer vehicle*
• Have 3 years of driving history in the US

How Does it Work?

• Open the Veyo Driver App and log on
• Accept a trip request
• Pick up the passenger at the specified location
• Drop off the passenger at the specified location
• Repeat!

*Visit our Current Driver Rewards and Terms & Conditions: to learn more -

**Company Description**
Founded in 1952 and formerly known as Heery International Inc., the firm operates throughout the United States as part of Turner & Townsend. It specializes in project and program management for public sector organizations, with industry-leading experts in corporate, cultural, healthcare, justice, sports, K-12 education, higher education, aviation and government facilities.
Recognized for service excellence by a broad spectrum of professional organizations and industry publications, the talented multidisciplinary team at Turner & Townsend Heery exceeds client expectations - adding value, best practice and expertise at every turn. The team's unique client-centric culture is integrated into each project and reflects a passion for the built environment and staying true to the client's vision.
**Job Description**
**Turner & Townsend** is seeking a **Construction Estimator** to join our talented team. The ideal individual will be a good communicator and a team player with a good foundation in cost and estimating.
**_*Hybrid opportunity_**
**Responsibilities:**
+ Developing cost plans and estimates from concept through detailed design.
+ Supporting Client land acquisitions.
+ Delivering and presenting updated cost plans at appropriate design milestones.
+ Reviewing proposed design changes/new technologies and preparing estimates within appropriate accuracy levels.
+ Understanding design stages and estimate levels.
+ Providing commercial input to design optioneering and input into value engineering exercises.
+ Preparing cash commit forecasts for the construction life cycle.
+ Working collaboratively with stakeholders in the preparation of estimates/ cost plans.
+ Analyzing labor markets and cost drivers such as unions & tax.
+ Supporting our clients with monthly presentations.
+ Delivering Life Cycle Costing models.
+ Benchmarking integration to ensure accurate data capture.
+ SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
**Qualifications**
+ Bachelor's degree in construction management, cost management, quantity surveying, engineering or field related to construction.
+ Minimum 3-5 years of relevant experience.
+ Experience working in a construction cost management role such as Estimating, Cost Engineer, Project Engineer, Project Cost Controls etc.
+ Thrives in a client facing role.
+ Experience supporting program level cost management for medium or large-scale construction projects.
+ Good knowledge of construction industry technical matters, such as value management and value engineering.
+ Strong communication skills.
**Additional Information**
***On-site presence and requirements may change depending on our client's needs***
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at and your information will be kept confidential according to EEO guidelines.
#LI-KO1
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Twitter ( ( is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._
_Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._

**About Us**
**Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.**
**Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:**
+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
+ **Continuous professional growth and leadership opportunities.**
+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
+ **World-class facilities and the technology you need to thrive - in our offices or yours.**
**Job Summary**
The Public Sector Account Executive is tasked with mastering SHI's value proposition to exceed revenue and profit goals by developing strategic sales approaches and cultivating relationships with both existing and new customers. This role involves identifying sales opportunities, collaborating with internal support teams and external partners, and effectively communicating SHI's comprehensive portfolio of solutions tailored to customer objectives. Additionally, the Account Executive is responsible for building market awareness through participation in industry events and maintaining a competitive edge by staying informed on industry trends.
**Role Description**
+ Master SHI's value proposition to consistently exceed revenue and profit goals, and develop penetrating sales strategies and pricing proposals.
+ Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking.
+ Identify and create opportunities in the sales pipeline to achieve sales targets, develop business with existing customers, and establish new customers using targeted sales techniques.
+ Collaborate with sales management to identify and manage sales opportunities, aiming to meet or exceed quarterly and annual targets.
+ Build proactive partnerships with internal SHI support teams and external industry partners to drive business and maintain joint selling initiatives.
+ Understand customer's business objectives, IT priorities, and initiatives to provide tailored solutions.
+ Position and effectively communicate SHI's portfolio of products, solutions, services, and capabilities to customers and partners.
+ Be aware of SHI's industry competition and how to properly showcase our offerings and defend SHI's value to win new business.
+ Foster successful cross-department relationships and engage with extended SHI support teams for identifying new business opportunities and leveraging support resources.
+ Build market awareness of SHI through participation in local/regional industry events, organizations, and affiliations.
+ Continuously educate oneself to remain current on industry trends, products, and market conditions.
**Behaviors and Competencies**
+ Business Acumen: Can evaluate market trends and competitive landscape to identify opportunities and risks.
+ Closing Deals: Can develop and implement a strategic plan for closing deals, identifying high-value opportunities and using advanced negotiation techniques to secure successful outcomes.
+ Consultative Sales: Can proactively seek out potential customers, initiate sales conversations, and contribute innovative ideas to improve the sales process.
+ Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, and influence others in significant situations.
+ Listening: Can actively engage in listening by asking clarifying questions and providing feedback that shows a deep understanding of the conversation.
+ Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
+ Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
+ Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
+ Professionalism: Can proactively seek out challenges, initiate projects, and contribute to a professional work environment.
+ Prospecting: Can develop and implement a strategic prospecting plan, identifying high-value potential customers and using advanced techniques to initiate contact and build relationships.
+ Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas.
+ Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.
**Skill Level Requirements**
+ Ability to excel in a team selling environment - Intermediate
+ Ability to continually meet or exceed sales targets - Intermediate
+ Expertise in client relationship building and new business development - Intermediate
+ Proficiency in account management - Intermediate
+ Proficiency in project management - Intermediate
+ Understanding of business operations and strategy - Intermediate
**Other Requirements**
+ Completed Bachelor's Degree or relevant work experience required
+ Minimum 3-5 years of successful sales experience
+ Minimum 50% time outside of an office setting meeting with existing and potential customers
+ Travel to customer sites within dedicated territory
+ Travel to SHI, Partner, and Customer Events
+ Currently hold or have the ability to obtain required sales and/or technical certifications within first 90 days of employment
The estimated annual pay range for this position is $25,000 - 250,000 which includes a base salary and commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
We are seeking a ServiceNow Solution (pre-sales) Architect for our US Public Sector business, with a focus on Artificial Intelligence, Data, and Workflow, with deep expertise in Enterprise Environments and integration strategies. You will join a team of expert 'builders', passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. You'll be responsible for creating and communicating architecture and strategies to audiences up to and including CIO/CTO/CAIO. We're looking for someone to guide cross-functional teams through complex challenges, identifying friction points, and architecting scalable solutions. You thrive in fast paced environments, and enjoy experimenting with AI to make your job easier every day and want to help shape an AI-native Solution Consulting organization. The Public Sector Solution Architect will provide deep technical expertise during the pre-sales process by supporting prospects with product and solution leadership. The ideal candidate is a technical pre-sales solution consultant who can go wide and deep on solution positioning, with a desire to solve the Public Sector's biggest technical challenges.
**What you get to do in this role:**
· Oversee the design of AI-native systems ensuring technical excellence and business relevance
· Interact with customers and prospects to understand their business needs and desired experience
· Create and own programs that enable Solution Consultants to demonstrate the value of the ServiceNow platform within Federal environments
· Strong alignment with product management and engineering teams on roadmap and field feedback
· Provide mentoring and training to peers and other colleagues in the organization
· Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and online
· Scope and deliver Proof of Concept/Proof of Value engagements with prospects
· Stay current on product developments/releases
· Support Marketing events - user conferences, trade shows, webinars etc
· Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, technical roadmaps, and compliance/security etc
· Work with a matrix of sales and solution consulting peers to solve the Federal government's hardest problems, including AE's, SC's, Specialists, and Enterprise Architects to ensure that the solutions being developed not only are viable, and will work in their complex environment to ensure lasting value
**What you need to be successful in this role:**
· Are you who everyone asks to help resolve the biggest problems? If so, this is the role for you!
· At least 4 years or equivalent combination of education and experience successfully building applications on development platforms, preferred with 2 years of strong Application Development on the ServiceNow platform
· Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends
· Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI data-driven insights, or exploring AI's potential impact in public sector.
· Strong Knowledge of AWS & Azure Gov Cloud architectures and working with partners in deploying these solutions
· Knowledge of IL4, IL5 DoD or C2E clouds is highly desired
· Deep understanding of customer technical pain points in adopting cloud technologies, and experience working through networking, solutioning, integration and other hurdles to increase customer value
· Understand business and technical problems addressed by the products including Federal regulations (e.g., Authority to Operate), business drivers, evolving business needs, and security
· Working knowledge of 3-tier application architecture
· Must have strong written and verbal English communication skills
· Working knowledge of Business Rules, UI Pages, UI Macros, Jelly, Script Includes, Processors, Workflow, Service Catalog, and other important components of the ServiceNow platform
· Experience and very strong hands-on capabilities with Web Services, JDBC, XML, JSON, and other Integration practices within the ServiceNow platform
· Understanding of architecture principles and strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms.
· Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies
· Exhibits prior and current technical expertise in web technology and the ability to learn new technology
· Technical or practice team lead in previous roles
· Exceptional communication and presentation skills to include technical and business concepts
· Strong Technical skills with an ability to present to both technical and business executive audiences are a must
· Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus
For positions in this location, we offer a base pay of $131,925 to $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
We are seeking a ServiceNow Solution (pre-sales) Architect for our US Public Sector business, with a focus on Artificial Intelligence, Data, and Workflow, with deep expertise in Enterprise Environments and integration strategies. You will join a team of expert 'builders', passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. You'll be responsible for creating and communicating architecture and strategies to audiences up to and including CIO/CTO/CAIO. We're looking for someone to guide cross-functional teams through complex challenges, identifying friction points, and architecting scalable solutions. You thrive in fast paced environments, and enjoy experimenting with AI to make your job easier every day and want to help shape an AI-native Solution Consulting organization. The Public Sector Solution Architect will provide deep technical expertise during the pre-sales process by supporting prospects with product and solution leadership. The ideal candidate is a technical pre-sales solution consultant who can go wide and deep on solution positioning, with a desire to solve the Public Sector's biggest technical challenges.
**What you get to do in this role:**
· Oversee the design of AI-native systems ensuring technical excellence and business relevance
· Interact with customers and prospects to understand their business needs and desired experience
· Create and own programs that enable Solution Consultants to demonstrate the value of the ServiceNow platform within Federal environments
· Strong alignment with product management and engineering teams on roadmap and field feedback
· Provide mentoring and training to peers and other colleagues in the organization
· Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and online
· Scope and deliver Proof of Concept/Proof of Value engagements with prospects
· Stay current on product developments/releases
· Support Marketing events - user conferences, trade shows, webinars etc
· Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, technical roadmaps, and compliance/security etc
· Work with a matrix of sales and solution consulting peers to solve the Federal government's hardest problems, including AE's, SC's, Specialists, and Enterprise Architects to ensure that the solutions being developed not only are viable, and will work in their complex environment to ensure lasting value
**What you need to be successful in this role:**
· Are you who everyone asks to help resolve the biggest problems? If so, this is the role for you!
· At least 4 years or equivalent combination of education and experience successfully building applications on development platforms, preferred with 2 years of strong Application Development on the ServiceNow platform
· Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends
· Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI data-driven insights, or exploring AI's potential impact in public sector.
· Strong Knowledge of AWS & Azure Gov Cloud architectures and working with partners in deploying these solutions
· Knowledge of IL4, IL5 DoD or C2E clouds is highly desired
· Deep understanding of customer technical pain points in adopting cloud technologies, and experience working through networking, solutioning, integration and other hurdles to increase customer value
· Understand business and technical problems addressed by the products including Federal regulations (e.g., Authority to Operate), business drivers, evolving business needs, and security
· Working knowledge of 3-tier application architecture
· Must have strong written and verbal English communication skills
· Working knowledge of Business Rules, UI Pages, UI Macros, Jelly, Script Includes, Processors, Workflow, Service Catalog, and other important components of the ServiceNow platform
· Experience and very strong hands-on capabilities with Web Services, JDBC, XML, JSON, and other Integration practices within the ServiceNow platform
· Understanding of architecture principles and strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms.
· Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies
· Exhibits prior and current technical expertise in web technology and the ability to learn new technology
· Technical or practice team lead in previous roles
· Exceptional communication and presentation skills to include technical and business concepts
· Strong Technical skills with an ability to present to both technical and business executive audiences are a must
· Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus
For positions in this location, we offer a base pay of $131,925 to $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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