30 Hospitality & Tourism jobs in Columbus
Head Housekeeper
Posted 1 day ago
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Job Description
Position Summary
Do you have a knack for leadership and an eye for detail? We're looking for a dedicated Head Housekeeper to lead our housekeeping team and ensure our hotel is clean, comfortable, and welcoming every day. In this role, you'll take ownership of housekeeping operations, overseeing daily cleaning schedules, supporting staff, and making sure every space meets our high standards of sanitation and presentation. You'll report directly to the General Manager and serve as the go-to person for all housekeeping matters. If you're dependable, organized, and ready to guide others, this is your chance to step into a role that makes a lasting impact.
Key Responsibilities
- Supervise and support a team of housekeepers, providing training and guidance as needed
- Create daily and weekly housekeeping schedules to ensure consistent coverage
- Inspect rooms, common areas, and shared spaces for cleanliness and quality, addressing issues promptly
- Perform hands-on housekeeping tasks when necessary (cleaning, sanitizing, stocking)
- Maintain inventory of cleaning supplies and linens; coordinate restocking
- Collaborate with the General Manager and other departments to handle special cleaning requests or projects
- Minimum 3-5 years of housekeeping experience (5 years preferred)
- Prior supervisory experience strongly preferred
- Bilingual abilities a plus, but not required
- Strong organizational and leadership skills
- Comfortable using cleaning chemicals safely and following sanitation procedures
- Dependable, detail-oriented, and able to manage multiple tasks
- Take on a leadership role where your efforts directly shape the guest experience
- Stable, full-time hours in a trusted hotel brand
- Opportunity to grow your skills in supervision, scheduling, and hotel operations
- Supportive environment that values teamwork, dependability, and pride in your work
Guest Room Attendant | Dublin AC Hotel
Posted 2 days ago
Job Viewed
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Observes all house and safety rules, housekeeping room procedures, and security procedures.
- Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
- Returns and restocks cart at end of shift.
- Complete additional deep cleaning / seasonal cleaning functions as scheduled.
- Other duties as assigned.
Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.
Qualifications
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,
About the Team
Shaner Hotels has an amazing opportunity at our AC Hotel Columbus Dublin. The AC Hotel Columbus Dublin is surrounded by dining & entertainment hot spots. The hotel is positioned just miles away from downtown Columbus and walking distance to historic Dublin. Floor to ceiling windows and a glass elevator will take you up to VASO, our rooftop restaurant and bar, where you can enjoy sophisticated cocktails paired with creative tapas. VASO also provides breathtaking panoramic views of the Scioto River along with Historic Dublin. The hotel features the AC Kitchen with our Spanish inspired breakfast and a thoughtfully designed lobby or meeting rooms.
Melting Pot Hospitality Specialist
Posted 2 days ago
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Job Description
We are looking for energetic and dependable individuals to add to our team. A great attitude and being team-oriented are a must. We are a premier fondue restaurant. Our mission is to provide the Perfect Night Out to our guests and a positive work environment for our team members. We offer a warm, friendly, and positive environment that promotes teamwork. We offer highly competitive hourly pay, meal benefits, and opportunity to grow. Our hours of operation are family and student-friendly. We close at 9 pm every day except Friday and Saturday, which is 10 pm. We are looking for both full and part-time. The Melting Pot is a great supplemental income job for those with day jobs or school.
*Must have weekend availability. Must be available a minimum of 3 shifts per week.
SUMMARY:
TheHost / Concierge is responsible for providing Total Guest Satisfaction (TGS) throughout a guest's dining experience. He/she must be a positive, consistent hospitality-oriented role model to other staff and guests.
RESPONSIBILITIES:
- Promote and maintain positive guest relations.
- Adhere to and maintain company policies and standards.
- Open doors and greet guests entering and exiting the restaurant.
- Establish professional, hospitable rapport with each guest you serve.
- Comply with local alcoholic beverage laws.
- Comply with appearance and grooming standards.
- Be aware of the cost of supplies and proper handling procedures.
- Always exceed guests' expectations, making their evening extra special.
- Perform opening, running, and closing side work assignments.
- Always perform as a team member.
- Attend and participate in ongoing training sessions. Read shift notes and attend shift meetings.
Guest Experience Coordinator
Posted 2 days ago
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Job Description
Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher
Who We Are:
Do What You Love - Love What You Do. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness.
Responsibilities:
- Uphold the Nurtur Core Values and Behaviors
- Demonstrate strong interpersonal skills and attention to the needs of others
- Focus continually on hospitality, guest care, and service excellence
- Welcome guests and treat them with care and respect
- Complete the Aveda retail service cycle for every guest
- Check guests in and out for appointments, ensuring that their contact information is correct, the appointment is booked appropriately with the necessary notes, and that the guest is rebooked accordingly
- Follow all Company guidelines and policies to properly open and close the retail area
- Participate in and assist with Aveda and Nurtur corporate events including career fairs, marketing events, Earth Month, Beauty for a Cure, etc
- High school diploma or GED equivalent
- Continuous retail, customer service, restaurant, or hospitality experience required; experience in the beauty industry highly preferred
- Exhibit initiative, resourcefulness, and the ability to work at a fast pace in a "high touch" environment
- Excellent interpersonal and communication skills
- Demonstrate professionalism and confidentiality in manner, dress, and conduct
- Computer proficiency
- Ability to work a flexible schedule, including evenings and weekends as needed
- Strong commitment to customer service excellence and to the Company's mission and vision
- Walk, stand up, and/or sit for up to eight (8) hours per day
- Use hands to handle objects and reach with hands and arms
- Walk, sit, stand, balance, stoop, speak, and hear
- See a computer screen and read paper and electronic documents
- Occasionally lift and/or move objects up to 30 pounds
- Tolerate a minimal to moderate noise level typical of a school setting
- Medical/Dental/Vision/Life
- 401(k)/match
- PTO (paid time off)
- EAP (employee assistance program)
- Short-term disability
- Employee discount on products and services
- Growth Opportunities
Travel Requirements: The team member in this position must be able to travel locally to events and for out-of-state training and events as necessary.
Equal Opportunity Employer:
Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
If you've ever thought about sharing your skills and experience with others, here's your opportunity. Apply today!
Valet/Porter
Posted 2 days ago
Job Viewed
Job Description
At Performance, we are growing. We firmly believe that our success is a direct reflection of our talented Customer Service Ambassadors. If you consider yourself to be an outgoing, self-motivated individual with a customer-focused attitude and work ethic, we are the right team for you.
APPLY NOW and make going to work fun again!
Employee Benefits Package:
- TOP Level Compensation
- HSA / FSA Health Plan
- Dental / Vision Plan
- Short / Long Term Disability
- Life Insurance
- Company Match Retirement
- Paid Time Off
- Employee Purchase program
Requirements
As a Valet / Porter, you will:
- Promptly greet every customer as they approach service department
- Welcome customers and provide them with one of our Service Writers
- Install interior protection package (floor and seat covering)
- Pull vehicles forward in service lane, place tire inspection form in vehicle
- Keep Service Lane clear and always moving communicating with Service Writer and customer
- Maintain an energetic, positive attitude and work well with others
- High School Diploma or GED
- Valid driver's license with an acceptable driving record
- Pass a pre - employment drug screen
- Possess a strong desire for continuing education in area of responsibility
Public Area Attendant
Posted 2 days ago
Job Viewed
Job Description
The Junto is a modern-day embodiment of Ben Franklin and his club of the same name. His "club for mutual improvement" brought together people from all backgrounds to discuss issues and ideas of the time while enjoying life. With an emphasis on public gathering spaces, our hotel gives visitors, locals, entrepreneurs, and artists alike a place to come together, exchange ideas, and inspire one another. The Junto will be both a destination and a landmark of the area, helping to define and add value to the future of Columbus.
The individual has a keen eye for attention to detail and treats all public spaces as their own home. This team member promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also be able to address guest requests and issues that arise. Their primary role is to keep all lobbies and public amenities such as lobby restrooms, front desk, and offices neat and tidy.
Requested Tasks
-Provide great customer service to guests by giving directions, making recommendations, or answer other questions guests may have
-Ensure cleanliness of lobby restrooms by frequently mopping, dusting, refilling paper needs, and replenishing soap
-Collect and dispose of trash and transport recyclable items to the appropriate location
-Deliver towels, toiletries, or other items to guest rooms, as needed
-Vacuum public areas and maintain cleanliness standards
Requested Capabilities
-Work independently
-Attention to detail
-Friendly personality
-Guest-first attitude
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Building Custodian; Night Porter
Posted 2 days ago
Job Viewed
Job Description
The Arts & College Preparatory Academy (ACPA) is an arts focused, independent community school on the east side of Columbus that serves a diverse population of students in grades 7 through 12 from over 25 different districts in central Ohio. ACPA is in its twenty-third year of operation and has consistently been one of the highest performing charter schools in Ohio.
ACPA is seeking qualified candidates to join our custodial staff team, to start immediately . All staff members will also be expected to reflect ACPA's mission, vision and values of kindness, respect for diversity, honesty, problem solving, communication, participation and awareness in all interactions.
All Employees must be able to pass a background check
General Responsibilities:
- Complete lite cleaning needs throughout the building as needed including but not limited to dusting, trash pickup outside and in hallways.
- Empty outside trash, cafeteria trash and bathroom trash daily. Remove trash from classrooms at the end of each day.
- Maintain a clean lunch room before and after daily lunch periods:
- Manage multiple trash cans
- keep tables and alternative seating locations clean and free of food debris
- Complete daily deep cleaning of cafeteria including wiping of all tables and counters, putting tables up for daily cafeteria floor cleaning and mopping
- Weekly cleaning underneath cafeteria risers
- Daily Bathroom Cleaning: Complete a daily basic cleaning, stock paper products, soap, and female sanitation products, daily sweeping, and wiping down counters.
- Visually inspect the school for basic cleaning needs and complete as needed.
- Sanitize high touch surfaces, including door handles at school entrances.
- Notify the Facilities Manager of any maintenance needs or necessary repairs in the areas being cleaned.
- Maintain inventory of cleaning supplies and notify the Facilities Manager when supplies need to be restocked. Follow established safety procedures to minimize the risk of accidents or injuries.
- The custodian will work in an indoor environment that may require exposure to cleaning chemicals and other hazards. The position will require physical activity, including lifting and carrying up to 50 pounds. The custodian may be required to work evenings, weekends and holidays as needed.
- This job description is not intended to be all-inclusive. The employee may perform other job-related duties as negotiated to meet the ongoing needs of the organization. This position will have a set scheduled with seasonal fluctuations.
- Schedule: Monday - Friday, 10:00am - 6:00pm
- Come to work during assigned shifts on time.
- Completing state mandated online training for staff members employed by a school.
- Maintain professional interactions with staff members, families, and students.
- High school diploma or equivalent.
- Prior custodial or janitorial experience preferred.
- Ability to work independently and follow instructions.
- Good organizational skills and attention to detail.
- Physical ability to perform cleaning tasks, including lifting and carrying up to 50 pounds.
- Availability to work evenings, weekends and holidays as required.
- $18 per hour
- Benefits Package includes Medical, Dental,Vision, Life and AD&D Insurance
- Participation in SERS Retirement Account
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Valet/Porter
Posted 2 days ago
Job Viewed
Job Description
APPLY NOW and make going to work fun again!
Employee Benefits Package:
- TOP Level Compensation
- HSA / FSA Health Plan
- Dental / Vision Plan
- Short / Long Term Disability
- Life Insurance
- Company Match Retirement
- Paid Time Off
- Employee Purchase program
Requirements
As a Valet / Porter, you will:
- Promptly greet every customer as they approach service department
- Welcome customers and provide them with one of our Service Writers
- Install interior protection package (floor and seat covering)
- Pull vehicles forward in service lane, place tire inspection form in vehicle
- Keep Service Lane clear and always moving communicating with Service Writer and customer
- Maintain an energetic, positive attitude and work well with others
- High School Diploma or GED
- Valid driver's license with an acceptable driving record
- Pass a pre - employment drug screen
- Possess a strong desire for continuing education in area of responsibility
Guest Room Attendant | Towneplace Suites Upper Arlington
Posted 2 days ago
Job Viewed
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Observes all house and safety rules, housekeeping room procedures, and security procedures.
- Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
- Returns and restocks cart at end of shift.
- Complete additional deep cleaning / seasonal cleaning functions as scheduled.
- Other duties as assigned.
Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.
Qualifications
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,
About the Team
Shaner Hotels has an amazing opportunity at our 119-room Upper Arlington TownePlace Suites, located just minutes away from Ohio State University. Situated in Columbus, our guests are just steps away from enjoying all that Columbus has to offer, and you could be a part of that experience for our guests.
Room Attendant-Capital Suites Hotel
Posted 2 days ago
Job Viewed
Job Description
Why Work at The Capital Suites Hotel?
At The Capital Suites Hotel, we offer sophisticated, extended-stay accommodations in the heart of downtown Columbus. With spacious suites, premium amenities, and a focus on comfort and convenience, our hotel caters to business and leisure travelers alike. Curatorsat Capital Suites enjoy working in a welcoming, service-oriented atmosphere, where hospitality meets home-like comfort.
DEPARTMENT: Housekeeping
REPORTS TO: Executive Housekeeper
STATUS: Non-Exempt
SUMMARY: To clean all areas of the hotel thoroughly, with the key aim of enhancing the guest experience by having excellent standards of hotel cleanliness. Responsible for reporting any maintenance problems and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.
RESPONSIBILITIES:
- Clean and disinfect assigned guestrooms including bathrooms. Dust furniture; vacuum carpeting, area rugs, draperies and upholstered furniture; make beds and change sheets; sweep, mop and wash floors; pick up debris and empty trash containers. Spot cleans walls and doors as required. Tidies guest's personal belongings as required. Clean public spaces as needed.
- Restock towels and all supplies that are needed in the rooms. Replace facial, toilet tissue and bathroom amenities in correct amount and location.
- Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Company safety/sanitation requirements.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Maintains cart and linen rooms in a safe and orderly fashion.
- Report all maintenance problems for guest satisfaction.
- Responsible for keys assigned to them.
- Responsible for turning in all lost and found articles to the Housekeeping Office to be logged.
- Comply with all Company policies and procedures, including all safety and sanitation policies. Works in a safe manner when handling heavy loads or heavily soiled linen, including using PPE's.
- Report accidents, injuries, and unsafe work conditions to manager.
- Ensure uniform and personal appearance are clean and professional.
- Understands the emergency procedures for the Housekeeping department and the entire Hotel.
- May be required to work evenings, weekends, and/or overtime.
- Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.
- Desirable: fluency in English
- Organizational skills.
- Ability to follow instructions accurately.
- Ability to work with a minimum of supervision.
- Ability to maintain excellent attendance and punctuality.
- Ability to be well groomed, clean and neat.
- Ability to work with a minimum of supervision; maintain excellent attendance and punctuality.
- Previous Housekeeping experience helpful.
- Perform strenuous activities such as standing for extended periods (over 4 hours a day); walking (over 4 hours a day); stooping, bending, kneeling, crouching, pushing, pulling, twisting (over 4 hours a day); and manipulating large and small objects.
- Carrying or lifting 50 lbs
- Repetitive tasks
- Fast-paced work environment
Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job may involve working:
- Under variable temperature conditions (or extreme heat or cold)
- Under variable noise levels.
- Around fumes and/or odor hazards.
- Around dust and/or mite hazards.
- Around chemicals.
- Around bio-hazards.
- Closed toe, non-canvas and non-skid soled shoes.
This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.