1180 IT Specialists jobs in Texas

• Provide technical assistance and support for incoming queries via phone, email, or ticketing system.
• Troubleshoot hardware, software, and network-related issues for users.
• Guide users through step-by-step solutions and technical procedures.

• 5-8 years of hands-on experience maintaining mechanical, electronic, and automated manufacturing equipment
• Strong troubleshooting skills with both electrical and mechanical systems
• Familiarity with:
  
  • High voltage systems (480V, 208V, 110V, and DC)
  • Multimeters, current probes, schematics, and diagnostic instruments
  • Automated equipment and control systems
• Ability to work from schematics, manuals, and verbal instructions
• Willingness to work 2nd shift after completing 6-8 weeks of 1st shift training
• Flexible for occasional weekend work or call-ins
• Not a desk-based or assistant technician role-must be fully hands-on
• Associate's Degree in Electronics, Mechanical Technology, or related technical field

• Experience with Optical Coating (vacuum deposition) systems
• Diamond Point Turning and RF Power Systems
• PLC Systems and Ladder Logic troubleshooting
• Experience in optics, aerospace, or defense environments
• Strong independent problem-solving ability in high-demand manufacturing settings

• Perform routine and complex troubleshooting, maintenance, and repair on a range of manufacturing equipment
• Lead or support installation and upgrade of new/existing production equipment
• Develop and follow preventive maintenance plans (including Lockout/Tagout procedures)
• Collaborate with Engineering, Maintenance, and Operations teams to optimize uptime and performance
• Use diagnostic tools and schematics to identify and resolve system issues
• Contribute to layout planning, capital equipment procurement, and technical documentation updates
• Maintain a high standard of safety in compliance with OSHA and site-specific regulations

• Must be able to stand, walk, bend, stoop, and kneel for extended periods
• Frequent use of hands/tools for repair and diagnostics
• Occasional lifting/moving of equipment up to 25 lbs
• Ability to navigate tight production spaces and work around moderate noise/temperature conditions

• Training: 1st Shift (6-8 weeks)
• Regular Shift: 2nd Shift (After training)
• Flexibility for call-ins and weekend support is required
  Location: McKinney, TX
  Contract Type: 1-Year Contract-to-Hire

Job DescriptionJob Description

Title: Tier 1 Technical Support Specialist

Location: Houston, TX Hybrid

Duration: Long-term contract

Work Requirements: US , GC Holders, or Authorized to Work in the US

Were hiring a proactive, hands-on Technical Support Specialist to join our client's enterprise IT support team in West Houston. This is more than just a help desk roleit's a key position where you'll be solving real problems for users across multiple systems and environments. If you're someone who enjoys troubleshooting and thrives in a fast-paced, multi-tech landscape, we want to hear from you!

What Youll Be Doing:

• Be the first point of contact for IT support (phone, email, ticketing system)
• Troubleshoot and resolve hardware, software, and system issues
• Support users across different ERP, CRM, and enterprise platforms
• Recognize ticket patterns and escalate only when needed
• Log all support activity accurately in the ticketing system
• Provide excellent service and build trust with end-users
• Onboard new users (hardware setup, software installs, etc.)
• Help build out internal documentation and knowledge articles

What Youll Need:

• 5+ years of IT help desk or technical support experience
• Ability to resolve most Tier 1 issues independently
• Strong troubleshooting across Windows OS, printers, VPN, email, etc.
• Experience supporting environments with multiple system versions (due to M&A/MSP work, etc)
• Familiarity with ticketing platforms like ServiceNow, Zendesk, or Jira
• Basic understanding of Active Directory, Office 365, and networking
• Strong communication skills and a customer-first attitude
• Ability to prioritize in a busy support environment

Nice to Have:

• Experience with ERP or enterprise applications
• Exposure to high-growth or M&A environments
• IT certifications like CompTIA A+ or ITIL

If interested, apply today! We are excited to see your resume!

Summa provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to , , , , , , , or genetics. In addition to federal law requirements, Summa complies with applicable state and local laws governing nondiscrimination in employment.

Technical Support Associate

Job Number: 359385

Category: Help Desk / Support

Description: Job Title: Technical Support Associate

Location: Mckinney, TX

Zip Code: 75071

Duration: 12 months

Pay Rate: $28.93 /hr.

Keyword's: #Mckinneyjobs; #TechnicalSupportAssociatejobs.

Start Date: Immediate

Job Description:

Our Client is seeking a highly experienced and hands-on Technical Support Associate to support our Operations Repair & Maintenance Team within Optics Manufacturing.

The successful candidate will play a critical role in ensuring production readiness and uptime across multiple factories, including Optical Fabrication, Diamond Point Turning, Optical Coating, and Assembly/Test.

You will work closely with Engineering, Maintenance, Quality, and Operations to proactively address factory equipment needs, implement preventive maintenance, and lead or support equipment upgrades and installations.

This is a highly hands-on, technical position in a fast-paced, high-demand defense manufacturing environment.

Key Responsibilities:

Perform troubleshooting, maintenance, and repair of electronic, mechanical, and automated manufacturing equipment.

Lead or support installation and upgrade of new or existing production equipment.

Develop and follow preventive maintenance procedures (including Lockout/Tagout).

Use multimeters, current probes, schematics, and technical manuals to diagnose complex issues.

Collaborate cross-functionally to ensure factory equipment is safe, reliable, and efficient.

Support layout planning, capital equipment procurement, and documentation updates.

Participate in call-in and weekend work as required to support critical operations.

Follow all OSHA and Client safety protocols.

Required Qualifications:

Minimum 5-8 years of hands-on experience in equipment maintenance in a manufacturing/production setting.

Strong mechanical aptitude and troubleshooting skills.

Associate"s Degree in Electronics, Mechanical Technology, or related technical field.

Experience working with:

Automated equipment and control systems.

High voltage systems (480V, 208V, 110V, and DC voltages).

Multi-meters, current probes, and diagnostic instruments.

Ability to work from schematics, technical drawings, manuals, and verbal instructions.

Experience interfacing with multi-disciplinary teams and working with minimal supervision.

Must be able to work 2nd shift after training, with flexibility for weekends/call-ins.

Comfortable working in a high-voltage, hands-on environment-this is not a desk or technician helper role.

Skills:

Experience with Optical Coating (vacuum deposition) Diamond Point Turning RF Power Systems PLC Systems & Ladder Logic Strong initiative and ability to independently solve complex technical issues.

Prior work experience in the optics, aerospace, or defense industries. Successful track record working under pressure in high-demand manufacturing settings.

Demands:

Must be able to stand and walk for extended periods throughout the shift.

Frequent bending, stooping, kneeling, and crouching as required by setup or maintenance tasks.

Frequent use of hands and fingers for handling tools, test equipment, and computers. Ability to sit and focus on detailed tasks (e.g., wiring or board inspection).

Occasional lifting/moving of parts and equipment up to 25 lbs.

Must be able to safely navigate a production floor with tools, wiring, and machinery.

May work in moderate noise, temperature variations, or tight spaces.

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Location: Mckinney , TX

Minimum Experience (yrs): 5-8

Required Education: Not Specified

Benefits:

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Date Posted:

2025-08-14

Country:

United States of America

Location:

TX190: 2501 West University, McKinney 2501 West University

, McKinney, TX, 75070 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required?

U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance:

DoD Clearance: Secret

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Job Summary:

Raytheon Engineering designs, produces, and builds new technologies and enhances existing capabilities to solve our customer's most complex challenges. The Apertures and Radio Frequency Department is a team of engineers responsible for electrical design and development of RF products within Raytheon. Our charter is to provide expertise in sub-systems engineering, RF and radome design, digital apertures, antenna ranges and module test.

We are looking to add to our team and desire a Technical Support Engineer to be part of a team that provides the most advanced end-to-end solutions that detect, track, engage and neutralize a broad range of threats. The role includes knowledge of RF product testing and associated RF test equipment, typically obtained through a University Degree program, or through work experience. May have practical knowledge of projects, programs and systems with the ability to make enhancements in daily work.

What You Will Do:

• Work with teams of engineering, assemblers, and technicians.

• The candidate will perform systems engineering functions involving the layout, building, testing, troubleshooting, repairing and modification of electronic or electro-mechanical devices, assemblies, subsystems, and systems.

• The candidate will perform analysis on production data, to determine root cause analysis of failures.

• The candidate will be involved in planning and executing of rework of production assemblies.

• The candidate will coordinate and execute tasks in Raytheon antenna ranges, maintain and standardize range infrastructure to meet program requirements.

Qualifications You Must Have:

• Typically requires a Bachelor's Degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 2 years of prior relevant experience to include any combination of the following:

• Experience with RF fundamentals, such as the RF electro-magnetic spectrum, propagation delay, and RF components.

• Experience with antenna measurement patterns and how antennas work.

• Experience with decibels (dB's) and / or dBm values with respect to equivalent power levels in Watts.

• In absence of a degree, minimum of 6 years of relevant experience is required.

• The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Value:

• Strong RF experience and knowledge of microwave theory.

• Ability to build positive relationships and craft clear communication in and out of direct team members.

• Focus on results with the ability to drive tasks to closure.

• Active DoD Secret clearance with investigation within last five years.

What We Offer :

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms:

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Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Description

Reference#:WQ482934

Spirent Communications is seeking a Technical Support Engineer to work as a key member of the technical staff. In this role, you will be responsible for supporting our valuable customers in leading wireless access and packet core network test system.This role is based out of our Plano, Texas office and offers a hybrid work schedule.

Spirent. Promise. Assured.

Spirent is the leading global provider of automated test and assurance solutions for networks, cybersecurity, and positioning. Our innovative portfolio of products and services addresses the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. Each year we assure the promises that more than 1,500 customers worldwide make to their customers, spanning communications, transportation, government, defense, aerospace, financial services, healthcare, retail, and more. Our network, cybersecurity, and positioning experts work closely with customers to understand their needs and deliver solutions that cover their entire technology lifecycle, from the lab to real-world deployment.

Why Spirent. Because together we can shape tomorrow

Spirent is its people! When you join the Spirent team, you will join forces and work alongside some of the most passionate and greatest subject matter experts in the industry. Here, you will find a place where you can grow, think, explore, create, and make change happen in an innovative and creative environment. Success is important to us, and so is your personal well-being. At Spirent, you will love the work and life balance experience!

Requires a Bachelors degree in Computer Science, Electrical Engineering, a related field, or a foreign equivalent; must have 5 years of experience in the following skillsets: Wireless technology such as X-CSCF, PCRF, HSS, AAA, SGSN, GGSN, MME, SGW, PGW, DRA, WiFi-Offload, Home Agent, WAP Gateway, DPI Solutions, and Billing systems; wireless protocol such as PPP, IPv4, IPv6, Proxy Mobile IP, GTP, GTPv2, S1, S11, S6a, Iu, Gb, Gx, TCP, UDP, SCTP, IPSec, Radius, and Diameter; telecom/networking test equipment experience (Adtech, Spirent Landslide, Ixia, HP, Agilent); leading successfully in wireless package core infrastructure; and data communications concepts as well as existing and future 3GPP and 3GPP2 network architectures.

Annualized Salary Wage Range:$107,217 - $116,550

Spirent applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience at or in line with the minimum requirements. Spirent offers the following benefits to eligible employees: Medical, Dental, Vision, 401(k), Employee Stock Purchase Plan, Paid Time Off, Floating Holidays, Volunteer Time Off, Paid Holidays, Short-Term Disability, Long-Term Disability, Life and AD&D insurance, Tuition Reimbursement, Flexible Savings Accounts, and Commuter Benefits. Spirent benefits programs are subject to eligibility requirements.

• Engineers will be responsible for helping to support 24x7 uptime and availability of production mission critical carrier connected services within the United States. Monitor and respond to system notifications and alerts and support customer issues as they are received.
• Engineers should be responsible to provide 24/7 on-call, after hours support to satisfy the critical services agreed with the customer. On-call is scheduled in a weekly rotation.
• Engineers should be available to work at least 1 weekend day.
• Monitor application performance and working with customer regarding any issues, via phone or email.
• Conduct system analysis, and configuration management
• Able to troubleshoot complicated, cross platform issues handling OS, Networking, Database in a cloud-based SaaS environment and handle live production incidents, debug/troubleshoot application and infrastructure issues.
• Document your system knowledge as you acquire it over time into knowledge articles within our Service Now System.
• Keep up-to date with security and proactively identify, diagnose, and solve complex security issues

• 3+ years of experience in DevOps, Support or Product deployment.
• Strong relationship building skills & communication skills.
• Good customer service skills.
• Support, align efforts to meet customer and business needs.
• Should have experience with ticketing tools like ServiceDesk, Jira or Service Now, .etc
• Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results
• Working closely with our engineering teams to understand their product requirements and how they build/test/deploy their software applications
• Familiarity with Linux and UNIX systems (e.g. CentOS, RedHat) and command line system administration such as Bash, VIM, SSH.
• Network routing, Load balancing and Networking protocols, a base knowledge of TCP/IP, with an understanding of HTTP and DNS
• Basic programming and scripting skills (preferably bash, shell, perl, python, java, etc.)

• Demonstrated understanding of ITIL methodologies, ITIL v3 or v4 certification
• Demonstrable experience in Database like SQL, Hadoop, Couch Base, Grid gain.etc
• Demonstrable experience in Containerization-Docker, orchestration (Kubernetes) and Microservices.

• 3+ years of experience in DevOps, Support or Product deployment.
• Bachelors Degree or Higher in in Networking, Engineering , or an IT related focus
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

Internal Candidates Only - At SafeRide Health, we are redefining access to care for America's most underserved populations. As a Technical Support Analyst, you'll be the first line of support for SafeRide employees across the country, helping them resolve IT issues and stay connected to the systems they need to serve our members. You'll provide excellent help desk support while learning core IT infrastructure processes in a fast-paced, mission-driven environment. This is an entry-level, onsite role in our San Antonio office with room to grow as part of our expanding IT Infrastructure team.

Job Responsibilities:

• Deliver Tier 1 technical support via ticketing system, phone, or in person for issues related to desktop software, hardware, networking, and peripherals
• Support and maintain user workstations (Windows and Apple), mobile devices, and applications
• Assist with onboarding new employees by setting up accounts, devices, and access
• Monitor, log, and track help desk tickets, escalating as needed and setting clear expectations for resolution
• Contribute to IT documentation, including user guides and troubleshooting job aids
• Communicate proactively with teammates and leadership about service interruptions or issues
• Participate in the after-hours/on-call support rotation as scheduled
• Uphold a service-oriented approach and foster respectful, collaborative working relationships

• High School Diploma or GED
• Basic to intermediate experience with both Apple and Windows operating systems
• Basic to intermediate experience with Office 365 tools (Outlook, Teams, SharePoint, etc.)
• Basic understanding of Wi-Fi setup and troubleshooting
• Ability to lift up to 25 lbs.
• Must be located in or able to commute to San Antonio, TX

• Experience using a help desk ticketing system
• Exposure to enterprise IT environments or MSPs
• Interest in pursuing a career in IT support or infrastructure

• Competitive salary and annual bonus opportunities
• Remote with flexible hours
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Generous PTO, paid company holidays, and paid parental leave
• Career growth opportunities in a mission-driven organization

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Technical Support Manager to join our team.

The Technical Support Manager will manage performance of Level 1 & Level 2 services and support to clients while ensuring service levels are achieved and customer expectations are met or exceeded.

• Responsible for ensuring staff are meeting/exceeding expectations in regards to performance and defined SLA metrics/benchmarks.

• Ensure that appropriately skilled and trained resources are working by agreed internal and customer procedures and standards.

• Train, coach and mentor Service Desk Analysts (Level 1 - 2), including career development. Oversee staff activities. Builds/obtains training material for support staff. Manage the employee work schedule and provide backup support.

• Maintain Customer Satisfaction by successfully managing all service areas that have impact on Client satisfaction (SLA achievements, migration support, innovation initiatives, continuous service improvement plan).

• Ensure financial objectives are met. And service profits/losses meet expectations.

• Manage all service desk resources with responsibility for legal and company internal policies compliance of all employees under manager jurisdiction.

• Act as the SPOC for the service, liaise with SDM and customer, deal with senior level escalation, and adapt service to changes in demand.

• Led Tier 1 & Tier 2 service desk teams.

• Proven people management and leadership skills and at least 12 months of relevant experience.

• Strong client-facing skills, with the ability to quickly establish rapport with client contacts at all levels.

• P&L experience is a plus.

• Able to pre-empt problems before they arise, plan effectively for future activities, and manage unplanned events in a controlled manner.

• Experience in dealing with client contacts at a senior level.

• Strong client-facing skills, with the ability to quickly establish rapport with client contacts at all levels.

• Service delivery background in Infrastructure Management preferred.

• Work on site at the CompuCom Service Desk location daily.

• Able to travel if required for meetings.

• Demonstrate strong leadership skills.

• Hands-on operational approach: generate confidence with own team by providing direction, ideas, and leadership.

• Highly developed negotiating, presentation, and communication skills.

• Resilient, focused, and performance-driven in a dynamic and fast-moving environment.

• Quality oriented in all aspects of delivery.

• Customer service focus.

Wage Range :

The annual starting salary for this position is between $41,250 - $60,500 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits :

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Expiration Date : 8/24/2025

Equal Employment Opportunity : Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.