8,735 IT Support Engineer jobs in the United States

Help Desk Support Engineer

68197 Omaha, Nebraska Modis

Posted 6 days ago

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Job Description

Join to apply for the Help Desk Support Engineer role at Modis .

Akkodis is seeking a skilled IT Help Desk Support Engineer who enjoys working hands-on with both software and hardware technologies. This position requires working in the office 5 days a week and providing high-level customer service to internal employees.

Pay range and compensation: $22/hr to $8/hr.

Responsibilities
  • Provide end-user support to local and remote users.
  • Maintain on-premises and cloud Microsoft infrastructure, including server, client, and network administration, monitoring, and issue resolution.
  • Configure, deploy, and manage end-user workstations, mobile devices, and peripherals.
  • Configure, deploy, and manage physical and virtual servers and network infrastructure.

If interested, click APPLY NOW . For other opportunities, visit .

Equal Opportunity Employer/Veterans/Disabled

Benefits include medical, dental, vision, life insurance, short-term disability, voluntary benefits, EAP, commuter benefits, and a 401K plan. Paid leave options are also available, depending on eligibility and law requirements.

For the privacy policy, visit .

The company considers qualified applicants with arrest and conviction records in accordance with applicable laws.

Pay Details:

22.00 to 28.00 per hour.

Additional Information

This is an entry-level, full-time position in the Information Technology industry, specifically within IT Services and Consulting.

#J-18808-Ljbffr
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Help Desk Support Engineer

80285 Denver, Colorado All Copy Products

Posted 10 days ago

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Job Description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Our Verticomm team is expanding and we are currently seeking experienced Help Desk associates to join our team. We're looking for career minded and motivated technical specialists who enjoy working in a collaberative team environment and who enjoy helping customers in a various technical environments to resolve technical issues utilizing a wide range of solutions.



Help Desk Support Engineer

Due to expansion we are currently seeking one Tier 1 and one Tier 2 Help Desk Support Engineer. You will be responsible for answering customer calls and emails, preparing and monitoring service tickets, and performing remote technical support. You must have strong customer service skills, proficiency with Microsoft Office, experience working with a Help Desk ticketing system and a life-long learning mentality. Candidate must be comfortable working in a fast-paced team environment and truly enjoy helping their team and customers.

Essential Responsibilities:
  • Provide a wide range of technical support to a large client base
  • Resolve support requests professionally and efficiently
  • Work with our internal engineering team on escalated issues
  • Utilize a help desk ticketing system to track incidents and communicate with clients regarding incident progress, changes and service outages
  • Create and maintain knowledge base documentation
  • Install, test and configure new computers, servers, software, printers and network equipment
  • Complete proactive and reactive maintenance of servers and workstations remotely.
  • Contribute to a highly-productive team environment.
Requirements

Knowledge/Skills Required:
  • PC and Mac support
  • Active Directory management
  • Proficient in Microsoft Office, Exchange and Office 365
  • Network hardware and connectivity troubleshooting/configuration (switches, firewalls, VPN, NAS devices, WAPs, etc.)
  • Windows Server 2008 and 2012 support
  • Basic computer security concepts
  • Knowledge base management
Education/Experience Required:
  • Minimum of High School diploma, Associate's or Bachelor's degree in Computer Science preferred
  • Minimum of 2 years' experience working in a technical support role, 3-5 years' experience preferred
  • A+ , Net +, Sec + certification preferred

Work environment:

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. We offer underground parking and the office is light rail assessable.

Benefits and Perks:

Pay rate- $25-$35 per hour or higher based on credentials and experience.

Generous vacation policy, paid holidays, and paid sick time

Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)

Short-Term and Long-Term Disability Insurance

Company-paid Group Life insurance

Company-paid Employee Assistance Program (EAP)

Employee-paid Pet Insurance and optional supplemental insurance coverage

Vested 401(k) with company match and financial wellness programs

Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options

Career growth and learning opportunities

.and so much more!

Other reasons why you should join our team:

We were recently awarded INC Magazine's recognition as a top 50 fastest growing companies in Colorado and we're included in INC Magazines list of top 5000 fastest growing company in the US for the 10th year in a row! We have consistently grown double digits since 2000.

Why join our team:

We believe hard work, employee recognition, teamwork and collaboration are key to success for our team and our clients. We believe in giving back and supporting our community and participate in numerous charitable events through our partnerships, client relationships and company sponsored events.

We have a strong philosophy and proven track record of promoting from within and offer numerous career paths including:

• Team Lead, Supervisor and Management for our various departments
• Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management
• Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and Management opportunities for our IT division

We love sports and our sales teams attend multiple sporting events with clients through partnerships with the Denver Nuggets, Broncos, The Colorado Rockies, Arizona Cardinals and Diamondbacks, and the Kansas City Chiefs. Some employee events throughout the year include; picnics, happy hour events, a presidents club trip, golf outings, sports leagues and the coveted award for best chili at our annual cook off.

#jp2

Position Requirements

Full-Time/Part-Time
Full-Time

Position
Help Desk Support Engineer

Exempt/Non-Exempt
Non-Exempt

Open Date
6/4/2025

Location
Main office - Denver Office

About the Organization
At ACP our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing and implementing end-to-end solutions scaled to meet client needs.

We were recently awarded INC Magazine's recognition as a top 50 fastest growing companies in Colorado and we're included in INC Magazines list of top 5000 fastest growing company in the US for the 10th year in a row! We have consistently grown double digits since 2000.

Why join our team:

We believe hard work, employee recognition, teamwork and collaboration are key to success for our team and our clients. We believe in giving back and supporting our community and participate in numerous charitable events through our partnerships, client relationships and company sponsored events.

We have a strong philosophy and proven track record of promoting from within and offer numerous career paths including:

• Team Lead, Supervisor and Management for our various departments

• Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management

• Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and Management opportunities for our IT division

We love sports and our sales teams attend multiple sporting events with clients through partnerships with the Denver Nuggets, Broncos, The Colorado Rockies, Arizona Cardinals and Diamondbacks, and the Kansas City Chiefs. Some employee events throughout the year include; picnics, happy hour events, a presidents club trip, golf outings, sports leagues and the coveted award for best chili at our annual cook off.

This position is currently accepting applications.
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Help Desk Support Engineer

85003 Phoenix, Arizona The PENTA Building Group

Posted 14 days ago

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Job Description

Description

The PENTA Building Group is searching for a Help Desk Support Engineer to join our team in our Phoenix, AZ office! This position is fully in-person.

The Help Desk Support Engineer will manage daily IT support requests, set up new laptops, desktops, and mobile devices (iOS/Android), and provide device troubleshooting and repair support for our Phoenix region office and local construction jobsites.

A PENTA Help Desk Support Engineer is also responsible for:
  • Providing daily IT support and troubleshooting for all corporate helpdesk items including, but not limited to, software, desktop hardware, network, and project related infrastructure for staff within all offices andor jobsites.
  • Administering corporate iOS and Android devices (breakix repair, MDM, etc.).
  • Providing end user software support related to Microsoft Office (O365), Viewpoint, Citrix, and other enterprise level applications. Learning and ultimately helping administer any new enterprise level applications as they are introduced within the environment.
  • Updatingcreating IT documentation and other administrative workloads related to PENTA equipment and systems.
  • Performing physical cat-56 and fiber network and telephony wiring, especially relating to mobile jobsite trailers throughout the Southwest.
  • Assisting with asset management and deployment of equipment and peripherals.
  • Working with the rest of the IT team on new systems infrastructure projects as needed.
We trust that you have:
  • 3 years minimum of prior technical customer support experience, preferably in an IT support, help desk, or desktop support environment.
  • An industry specific professional certification or equivalent college coursework, including but not limited to A+, Security+, etc., or are working toward completing one.
  • Ability to travel within the Greater Phoenix area to our local construction projects as needed for jobsite IT support.
  • Strong remote collaboration proficiency using tools such as Microsoft Teams, Zoom, etc.
  • Strong troubleshooting skills to handle majority of the hands-on issues in the region.
  • Self-reliance and strong initiative, as this position will be the local face of PENTA's IT department.
  • The ability to learn on the fly, deal with ambiguity, manage multiple tasks, and find resolutions under tight deadlines in a fast-paced, high-pressure environment.
  • An eagerness to learn additional IT skills in a very open and collaborative IT group.
  • Strong verbal and written communication for both the users you support and your team.
  • Experience with follow-up and monitoring of work to ensure quality standards and attention to detail.
  • This position is fully in-person at our Phoenix office (1048 N 44th St).
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Help Desk Support Engineer/ Bilingual

30001 Smithville, Georgia Motion Recruitment

Posted 14 days ago

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Job Description

Here it is- an opportunity for a Bilingual Help Desk Support Technician to join an organization that's been a cornerstone of the American South's fleet and field equipment industry for several decades.
This is a hands-on role where you'll manage hardware and software troubleshooting, set up and configure devices, support Active Directory operations, and contribute to a variety of user support and IT maintenance initiatives.

Your role will be to provide frontline IT support to a workforce that spans across the state-ensuring smooth day-to-day operations over the contract project period for employees in both English and Spanish.

Required Skills & Experience

  • Comprehensive (phone/hardware/technical) Helpdesk and Tech Support
  • Complete bilingual (English/Spanish) proficiency
  • AD/Microsoft suite experience
  • Previous history of network support
Desired Skills & Experience
  • On-Call availability
  • Group Policy experience
What You Will Be Doing
Daily Responsibilities
  • 80% Problem-Solving/Trouble-Shooting
  • 20% Team Collaboration

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment's Employment Accommodation policy. Applicants need to make their needs known in advance

#LI-AC1

Posted by: Adrian Cronk

Specialization :
  • Technical Support
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IT Help Desk Support Engineer (MSP)

33336 Fort Lauderdale, Florida K2 Staffing, LLC

Posted 14 days ago

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Job Description

Summary

Our client is a leading IT Solutions Company located in the Fort Lauderdale, FL and they are in need of a Level III IT Engineer . A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.

Duties & Responsibilities
  • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
  • Deploying and managing Windows Servers and Active Directory
  • Designing Local Area Networks
  • Implementing and monitoring network security
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Telephone solutions
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
Qualifications & Requirements
  • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • Having worked in an MSP environment is a MUST .
  • Three years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
  • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
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Technical Support Engineer

13850 Willow Point, New York EchoStar

Posted today

Job Viewed

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Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.


Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.


Job Duties and Responsibilities

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech. 

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You:
  • Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits: Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
Paid Training You’ll Get:
  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs


Skills, Experience and Requirements

What You’ll Need:
  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
    • Climb ladders (up to 40 ft)
    • Lift up to 70 lbs
    • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease

Salary Ranges

Compensation: $17.75 Hour
Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

View Now

Technical Support Engineer

18202 Hazle Township, Pennsylvania EchoStar

Posted today

Job Viewed

Tap Again To Close

Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.


Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.


Job Duties and Responsibilities

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech. 

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You:
  • Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits: Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
Paid Training You’ll Get:
  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs


Skills, Experience and Requirements

What You’ll Need:
  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
    • Climb ladders (up to 40 ft)
    • Lift up to 70 lbs
    • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease

Salary Ranges

Compensation: $17.75 Hour
Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

View Now
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Technical Support Engineer

43843 Walhonding, Ohio EchoStar

Posted today

Job Viewed

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Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.


Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.


Job Duties and Responsibilities

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech. 

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You:
  • Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits: Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
Paid Training You’ll Get:
  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs


Skills, Experience and Requirements

What You’ll Need:
  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
    • Climb ladders (up to 40 ft)
    • Lift up to 70 lbs
    • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease

Salary Ranges

Compensation: $19.50 Hour
Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

This will be posted for a minimum of 3 days or until the position is filled.

View Now

Technical Support Engineer

29488 Walterboro, South Carolina EchoStar

Posted today

Job Viewed

Tap Again To Close

Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.


Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.


Job Duties and Responsibilities

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech. 

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You:
  • Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits: Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
Paid Training You’ll Get:
  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs


Skills, Experience and Requirements

What You’ll Need:
  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
    • Climb ladders (up to 40 ft)
    • Lift up to 70 lbs
    • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease

Salary Ranges

Compensation: $21.25 Hour
Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

This will be posted for a minimum of 3 days or until the position is filled.

View Now

Technical Support Engineer

55747 Iron Junction, Minnesota EchoStar

Posted today

Job Viewed

Tap Again To Close

Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.


Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.


Job Duties and Responsibilities

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech. 

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You:
  • Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits: Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
Paid Training You’ll Get:
  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs


Skills, Experience and Requirements

What You’ll Need:
  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
    • Climb ladders (up to 40 ft)
    • Lift up to 70 lbs
    • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease

Salary Ranges

Compensation: $19.75 Hour
Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

This will be posted for a minimum of 3 days or until the position is filled.

View Now
 

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  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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