1,078 Legal Administrator jobs in the United States

**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Legal Administrator within PNC's Vendor Finance, you will be based in Horsham, PA.
We are looking for a highly motivated individual to join the Litigation and Recovery Department for Vendor Finance in the role of Legal Administrator. The primary responsibilities of the position are the following:
- Send Default Notices to non-performing loan and lease accounts
- Coordinate Settlement dialogue and paperwork for accounts which can be
resolved without litigation
- Prepare legal files for referral to outside counsel
- Track and post customer payments on litigation accounts
- Respond to information requests from outside counsel
- Enter data and generate reports to track results
We are looking for a candidate with the following skills and capabilities:
- High energy, works well in a fast-paced environment
- Detail oriented
- Analytical thinker who can handle multiple priorities
- Team player, works well with others across multiple departments/functions
The position resides in the Horsham, PA office of PNC Vendor Finance. Majority of responsibilities are performed in the office, there is some ability to work remotely on occasion but the requirements of the position entail being in the office most of the time.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
+ Establishes and monitors process performance measurements and business impact. Gathers and communicates performance statistics and reports to internal stakeholders and senior management.
+ Promotes and monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation.
+ Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes.
+ Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Administrative Support, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)
**Competencies**
Accuracy and Attention to Detail, Business Process Design, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures
**Work Experience**
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

The Executive Assistant to the Legal Team provides high-level, confidential administrative support

including duties ranging from administrative, project-based, and clerical work, scheduling travel,

arranging meetings, and handling information requests to preparing reports and correspondence and liaising with other senior executives. This position will be privy to confidential information and as such, requires diplomacy and discretion. Strong communication and organizational skills are required and must be demonstrated at all times.

Principal Duties and Responsibilities

Primary responsibilities listed in order of importance

Manage all of the administrative aspects of the Law Department.

Perform general administrative and clerical tasks such as answering phones, faxing, mailing, filing

and photocopying.

Monitor, log, and distribute incoming and outgoing mail.

Copying, forward and follow up with Case-Related Information. Copy personnel files, manuals,

policies, etc. Draft cover letters and forward case-related information to outside counsel as needed;

prepare FedEx packages; Monitor initial requests for information and follow-up on an as needed

basis.

Assist in the management of the Law Departments contract management system, billing system,

and litigation hold program, which are computer-based and require a facility with Information

Systems technology.

Secure Vendor I.D., prepare memos and submit invoices for payments, on an as need basis.

Maintain accurate and up to date calendars for members of the Law Department.

Coordinate schedules for conferences among the team and with outside counsel.

Arrange travel and logistics including booking flights, car rental and hotel accommodations for

internal executives. Complete expense reports for travel and related reimbursement.

Schedule meetings, handle logistics, prepare and send materials for review prior to the meetings.

Interact professionally with outside counsel, members of the Board of Directors, other Family Dollar

executives and associates.

Draft basic correspondence and revise legal documents, with oversight from attorneys.

Take on special projects and additional responsibilities as needed.

Minimum Requirements/Qualifications

5+ years of experience as an Executive Assistant at a senior executive level.

Superb written and communication skills

Strong interpersonal and organizational skills

Extreme attention to detail

Positive can-do attitude

Ability to stay one step ahead and anticipate needs

Ability to meet objectives with minimal direction

Persistence, resourcefulness, drive and ability to work proactively

Ability to work on multiple tasks and projects concurrently

Professional maturity and comfort around senior leadership

Flexibility to work independently as well as with a team

Proficiency in Excel and Word programs, including PowerPoint

Case Administrator (Legal Services/Administrative Support)

Location: Los Angeles, CA, United States

Date Posted:Oct 7, 2025

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- (email protected) .

Description

Overview

You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.

This position's starting annual salary range is based upon location, with quarterly incentive opportunities.

• San Antonio, TX | Charlotte, NC | Miami, FL - $48,000 - $1,000

• Atlanta, GA | Buffalo, NY | Dallas, TX | Fresno, CA - 51,000 - 54,000

• Johnston, RI | Houston, TX | Minneapolis, MN - 51,000 - 55,000

• New York, NY | San Francisco, CA - 60,000 - 63,000

• Chicago, IL | Voorhees, NJ | San Diego, CA - 54,000 - 57,500

• Boston, MA | Los Angeles, CA | Piscataway, NJ - 56,000 - 59,000

The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

RESPONSIBILITIES:

• Assists in administering arbitration and mediation cases; communicates regularly with parties, party representatives, and arbitrators and mediators by telephone, email, video conferencing, and letter; performs scheduling and other administrative tasks.

• Understands and applies respective rules and procedures for administering arbitration and mediation cases, including fee and billing policies; interprets and determines their appropriate application to assigned cases.

• Maintains and updates case files, records, and documents in the online case management system (PRISM).

• Ensures confidentiality of case information and case records; adheres to the AAA's information security and data privacy policies, procedures, and practices.

• Assists in coordinating, initiating, and administering conference calls and video conferences.

• Applies correct case fee schedules; accurately calculates and allocates billings/cancellations based on fee schedules and contractual agreements; explains fee calculations and billing processes to customers.

• Prepares and sends electronic and written communications to parties, party attorneys, and arbitrators and mediators.

• Proactively identifies case management issues and informs management; takes appropriate action to resolve them as appropriate.

• Responds to inquiries from clients, client representatives, and panelists in a timely and courteous manner; assists managers with informing and educating clients and client representatives on ADR processes.

• Provides feedback to management regarding interaction with arbitrators and mediators.

• Demonstrates regular, reliable, and predictable job attendance.

• Attends on-site and in-person meetings and training sessions.

EDUCATION AND EXPERIENCE

Associate's degree in business or related discipline; three years of relevant work experience (e.g. customer service, case administration, legal environment); or an equivalent combination of education and work experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Proficiency in reading and interpreting various documents, including legal files, business correspondence, and procedure manuals.

• Demonstrates strong written communication skills for reports and correspondence.

• Communicates effectively verbally, both in person and via telephone, with diverse stakeholders such as customers, attorneys, arbitrators, mediators, and colleagues.

• Intermediate proficiency with Microsoft Outlook, Word and web-based case management systems.

• Intermediate proficiency in Microsoft Excel, including functions such as pivot tables, formulas, and data analysis tools to maintain, interpret and present complex data effectively.

• Experienced in data management, with the ability to organize and maintain large datasets, ensuring accuracy and efficiency in reporting and decision-making processes.

• Ability to maintain composure and professionalism when dealing with challenging situations or difficult individuals.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Case Administrator (Legal Services/Administrative Support)

Location: Miami, FL, United States

Date Posted:Oct 7, 2025

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- (email protected) .

Description

Overview

You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.

This position's starting annual salary range is based upon location, with quarterly incentive opportunities.

• San Antonio, TX | Charlotte, NC | Miami, FL - $48,000 - $1,000

• Atlanta, GA | Buffalo, NY | Dallas, TX | Fresno, CA - 51,000 - 54,000

• Johnston, RI | Houston, TX | Minneapolis, MN - 51,000 - 55,000

• New York, NY | San Francisco, CA - 60,000 - 63,000

• Chicago, IL | Voorhees, NJ | San Diego, CA - 54,000 - 57,500

• Boston, MA | Los Angeles, CA | Piscataway, NJ - 56,000 - 59,000

The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

RESPONSIBILITIES:

• Assists in administering arbitration and mediation cases; communicates regularly with parties, party representatives, and arbitrators and mediators by telephone, email, video conferencing, and letter; performs scheduling and other administrative tasks.

• Understands and applies respective rules and procedures for administering arbitration and mediation cases, including fee and billing policies; interprets and determines their appropriate application to assigned cases.

• Maintains and updates case files, records, and documents in the online case management system (PRISM).

• Ensures confidentiality of case information and case records; adheres to the AAA's information security and data privacy policies, procedures, and practices.

• Assists in coordinating, initiating, and administering conference calls and video conferences.

• Applies correct case fee schedules; accurately calculates and allocates billings/cancellations based on fee schedules and contractual agreements; explains fee calculations and billing processes to customers.

• Prepares and sends electronic and written communications to parties, party attorneys, and arbitrators and mediators.

• Proactively identifies case management issues and informs management; takes appropriate action to resolve them as appropriate.

• Responds to inquiries from clients, client representatives, and panelists in a timely and courteous manner; assists managers with informing and educating clients and client representatives on ADR processes.

• Provides feedback to management regarding interaction with arbitrators and mediators.

• Demonstrates regular, reliable, and predictable job attendance.

• Attends on-site and in-person meetings and training sessions.

EDUCATION AND EXPERIENCE

Associate's degree in business or related discipline; three years of relevant work experience (e.g. customer service, case administration, legal environment); or an equivalent combination of education and work experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Proficiency in reading and interpreting various documents, including legal files, business correspondence, and procedure manuals.

• Demonstrates strong written communication skills for reports and correspondence.

• Communicates effectively verbally, both in person and via telephone, with diverse stakeholders such as customers, attorneys, arbitrators, mediators, and colleagues.

• Intermediate proficiency with Microsoft Outlook, Word and web-based case management systems.

• Intermediate proficiency in Microsoft Excel, including functions such as pivot tables, formulas, and data analysis tools to maintain, interpret and present complex data effectively.

• Experienced in data management, with the ability to organize and maintain large datasets, ensuring accuracy and efficiency in reporting and decision-making processes.

• Ability to maintain composure and professionalism when dealing with challenging situations or difficult individuals.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Case Administrator (Legal Services/Administrative Support)

Location: Piscataway, NJ, United States

Date Posted:Oct 7, 2025

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- (email protected) .

Description

Case Administrator )

Overview

You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.

This position's starting annual salary range is based upon location, with quarterly incentive opportunities.

• Johnston, RI - $50,000 - $5,000

• Boston, MA - 54,000 - 59,000

• Somerset, NJ - 54,000 - 59,000

• New York, NY - 58,000 - 63,000

Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

Responsibilities

• Assists in administering arbitration and mediation cases; communicates regularly with parties, party representatives, arbitrators, and mediators by telephone, email, and letter; performs scheduling and other administrative tasks.

• Understands and applies rules and procedures for administering arbitration and mediation cases, including fee and billing policies; interprets and determines their appropriate application to assigned cases.

• Maintains and updates case files, records, and documents in the online case management system (PRISM).

• Ensures confidentiality of case information and case records; adheres to the AAA's information security and data privacy policies, procedures, and practices.

• Assists in coordinating, initiating, and administering conference calls and video conferences.

• Applies correct case fee schedules; accurately calculates and allocates billings/cancellations based on fee schedules and contractual agreements; explains fee calculations and billing processes to customers.

• Prepares and sends electronic and written communications to parties, party attorneys, arbitrators, and mediators.

• Proactively identifies case management issues, informs management, and takes appropriate action to resolve them

• Responds to inquiries from clients, client representatives, and panelists promptly and courteously; assist managers with informing and educating clients and client representatives on ADR processes. Provides feedback to management regarding interaction with arbitrators and mediators.

• Demonstrates regular, reliable, and predictable job attendance.

• Attends on-site and in-person meetings and training sessions.

Qualifications

Education & Experience: Associates degree in business or related discipline; 2-4 years of relevant work experience (e.g., customer service, case administration, legal environment) or an equivalent combination of education and work experience.

Knowledge, Skills & Abilities:

• Proficiency in reading and interpreting various documents, including legal files, business correspondence, and procedure manuals.

• Demonstrates strong written communication skills for reports and correspondence.

• Communicates effectively verbally, both in person and via telephone, with diverse stakeholders such as customers, attorneys, arbitrators, mediators, and colleagues.

• Intermediate proficiency with Microsoft Outlook, Word and web-based case management systems.

• Intermediate proficiency in Microsoft Excel, including functions such as pivot tables, formulas, and data analysis tools to maintain, interpret and present complex data effectively.

• Experienced in data management, with the ability to organize and maintain large datasets, ensuring accuracy and efficiency in reporting and decision-making processes.

• Ability to maintain composure and professionalism when dealing with challenging situations or difficult individuals.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Case Administrator (Legal Services/Administrative Support)

Location: Boston, MA, United States

Date Posted:Oct 7, 2025

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- (email protected) .

Description

Overview

You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.

This position's starting annual salary range is based upon location, with quarterly incentive opportunities.

• San Antonio, TX | Charlotte, NC | Miami, FL - $48,000 - $1,000

• Atlanta, GA | Buffalo, NY | Dallas, TX | Fresno, CA - 51,000 - 54,000

• Johnston, RI | Houston, TX | Minneapolis, MN - 51,000 - 55,000

• New York, NY | San Francisco, CA - 60,000 - 63,000

• Chicago, IL | Voorhees, NJ | San Diego, CA - 54,000 - 57,500

• Boston, MA | Los Angeles, CA | Piscataway, NJ - 56,000 - 59,000

The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

RESPONSIBILITIES:

• Assists in administering arbitration and mediation cases; communicates regularly with parties, party representatives, and arbitrators and mediators by telephone, email, video conferencing, and letter; performs scheduling and other administrative tasks.

• Understands and applies respective rules and procedures for administering arbitration and mediation cases, including fee and billing policies; interprets and determines their appropriate application to assigned cases.

• Maintains and updates case files, records, and documents in the online case management system (PRISM).

• Ensures confidentiality of case information and case records; adheres to the AAA's information security and data privacy policies, procedures, and practices.

• Assists in coordinating, initiating, and administering conference calls and video conferences.

• Applies correct case fee schedules; accurately calculates and allocates billings/cancellations based on fee schedules and contractual agreements; explains fee calculations and billing processes to customers.

• Prepares and sends electronic and written communications to parties, party attorneys, and arbitrators and mediators.

• Proactively identifies case management issues and informs management; takes appropriate action to resolve them as appropriate.

• Responds to inquiries from clients, client representatives, and panelists in a timely and courteous manner; assists managers with informing and educating clients and client representatives on ADR processes.

• Provides feedback to management regarding interaction with arbitrators and mediators.

• Demonstrates regular, reliable, and predictable job attendance.

• Attends on-site and in-person meetings and training sessions.

EDUCATION AND EXPERIENCE

Associate's degree in business or related discipline; three years of relevant work experience (e.g. customer service, case administration, legal environment); or an equivalent combination of education and work experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Proficiency in reading and interpreting various documents, including legal files, business correspondence, and procedure manuals.

• Demonstrates strong written communication skills for reports and correspondence.

• Communicates effectively verbally, both in person and via telephone, with diverse stakeholders such as customers, attorneys, arbitrators, mediators, and colleagues.

• Intermediate proficiency with Microsoft Outlook, Word and web-based case management systems.

• Intermediate proficiency in Microsoft Excel, including functions such as pivot tables, formulas, and data analysis tools to maintain, interpret and present complex data effectively.

• Experienced in data management, with the ability to organize and maintain large datasets, ensuring accuracy and efficiency in reporting and decision-making processes.

• Ability to maintain composure and professionalism when dealing with challenging situations or difficult individuals.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Case Administrator (Legal Services/Administrative Support)

Location: Dallas, TX, United States

Date Posted:Oct 7, 2025

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- (email protected) .

Description

Overview

You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.

This position's starting annual salary range is based upon location, with quarterly incentive opportunities.

• San Antonio, TX | Charlotte, NC | Miami, FL - $48,000 - $1,000

• Atlanta, GA | Buffalo, NY | Dallas, TX | Fresno, CA - 51,000 - 54,000

• Johnston, RI | Houston, TX | Minneapolis, MN - 51,000 - 55,000

• New York, NY | San Francisco, CA - 60,000 - 63,000

• Chicago, IL | Voorhees, NJ | San Diego, CA - 54,000 - 57,500

• Boston, MA | Los Angeles, CA | Piscataway, NJ - 56,000 - 59,000

The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

RESPONSIBILITIES:

• Assists in administering arbitration and mediation cases; communicates regularly with parties, party representatives, and arbitrators and mediators by telephone, email, video conferencing, and letter; performs scheduling and other administrative tasks.

• Understands and applies respective rules and procedures for administering arbitration and mediation cases, including fee and billing policies; interprets and determines their appropriate application to assigned cases.

• Maintains and updates case files, records, and documents in the online case management system (PRISM).

• Ensures confidentiality of case information and case records; adheres to the AAA's information security and data privacy policies, procedures, and practices.

• Assists in coordinating, initiating, and administering conference calls and video conferences.

• Applies correct case fee schedules; accurately calculates and allocates billings/cancellations based on fee schedules and contractual agreements; explains fee calculations and billing processes to customers.

• Prepares and sends electronic and written communications to parties, party attorneys, and arbitrators and mediators.

• Proactively identifies case management issues and informs management; takes appropriate action to resolve them as appropriate.

• Responds to inquiries from clients, client representatives, and panelists in a timely and courteous manner; assists managers with informing and educating clients and client representatives on ADR processes.

• Provides feedback to management regarding interaction with arbitrators and mediators.

• Demonstrates regular, reliable, and predictable job attendance.

• Attends on-site and in-person meetings and training sessions.

EDUCATION AND EXPERIENCE

Associate's degree in business or related discipline; three years of relevant work experience (e.g. customer service, case administration, legal environment); or an equivalent combination of education and work experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Proficiency in reading and interpreting various documents, including legal files, business correspondence, and procedure manuals.

• Demonstrates strong written communication skills for reports and correspondence.

• Communicates effectively verbally, both in person and via telephone, with diverse stakeholders such as customers, attorneys, arbitrators, mediators, and colleagues.

• Intermediate proficiency with Microsoft Outlook, Word and web-based case management systems.

• Intermediate proficiency in Microsoft Excel, including functions such as pivot tables, formulas, and data analysis tools to maintain, interpret and present complex data effectively.

• Experienced in data management, with the ability to organize and maintain large datasets, ensuring accuracy and efficiency in reporting and decision-making processes.

• Ability to maintain composure and professionalism when dealing with challenging situations or difficult individuals.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Case Administrator (Legal Services/Administrative Support)

Location: Johnston, RI, United States

Date Posted:Oct 7, 2025

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- (email protected) .

Description

Overview

You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.

This position's starting annual salary range is based upon location, with quarterly incentive opportunities.

• San Antonio, TX | Charlotte, NC | Miami, FL - $48,000 - $1,000

• Atlanta, GA | Buffalo, NY | Dallas, TX | Fresno, CA - 51,000 - 54,000

• Johnston, RI | Houston, TX | Minneapolis, MN - 51,000 - 55,000

• New York, NY | San Francisco, CA - 60,000 - 63,000

• Chicago, IL | Voorhees, NJ | San Diego, CA - 54,000 - 57,500

• Boston, MA | Los Angeles, CA | Piscataway, NJ - 56,000 - 59,000

The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

RESPONSIBILITIES:

• Assists in administering arbitration and mediation cases; communicates regularly with parties, party representatives, and arbitrators and mediators by telephone, email, video conferencing, and letter; performs scheduling and other administrative tasks.

• Understands and applies respective rules and procedures for administering arbitration and mediation cases, including fee and billing policies; interprets and determines their appropriate application to assigned cases.

• Maintains and updates case files, records, and documents in the online case management system (PRISM).

• Ensures confidentiality of case information and case records; adheres to the AAA's information security and data privacy policies, procedures, and practices.

• Assists in coordinating, initiating, and administering conference calls and video conferences.

• Applies correct case fee schedules; accurately calculates and allocates billings/cancellations based on fee schedules and contractual agreements; explains fee calculations and billing processes to customers.

• Prepares and sends electronic and written communications to parties, party attorneys, and arbitrators and mediators.

• Proactively identifies case management issues and informs management; takes appropriate action to resolve them as appropriate.

• Responds to inquiries from clients, client representatives, and panelists in a timely and courteous manner; assists managers with informing and educating clients and client representatives on ADR processes.

• Provides feedback to management regarding interaction with arbitrators and mediators.

• Demonstrates regular, reliable, and predictable job attendance.

• Attends on-site and in-person meetings and training sessions.

EDUCATION AND EXPERIENCE

Associate's degree in business or related discipline; three years of relevant work experience (e.g. customer service, case administration, legal environment); or an equivalent combination of education and work experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Proficiency in reading and interpreting various documents, including legal files, business correspondence, and procedure manuals.

• Demonstrates strong written communication skills for reports and correspondence.

• Communicates effectively verbally, both in person and via telephone, with diverse stakeholders such as customers, attorneys, arbitrators, mediators, and colleagues.

• Intermediate proficiency with Microsoft Outlook, Word and web-based case management systems.

• Intermediate proficiency in Microsoft Excel, including functions such as pivot tables, formulas, and data analysis tools to maintain, interpret and present complex data effectively.

• Experienced in data management, with the ability to organize and maintain large datasets, ensuring accuracy and efficiency in reporting and decision-making processes.

• Ability to maintain composure and professionalism when dealing with challenging situations or difficult individuals.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Legal Executive Administrator at Claros Technologies summary:

The Legal Executive Administrator provides high-level administrative support to the Chief Legal Officer and CEO, managing legal documentation, scheduling, and communications. This role ensures smooth coordination of legal and executive workflows, assists with contract and document management, and facilitates meetings and board events. The position requires strong organizational skills, discretion, and experience in legal or executive assistant roles within technology-driven environments.

Company Description:
Claros Technologies is a venture-backed deep-tech company committed to solving the global challenge of eliminating PFAS from the environment. PFAS remediation is rapidly evolving into a multi-billion-dollar global market and is at the forefront of regulatory action across the U.S., Europe, and Asia. Our patented and scalable destruction technology has been proven to eliminate 99.99% of PFAS in customer samples-without creating harmful byproducts.
We are a diverse team of scientists, business builders, and impact-driven leaders dedicated to solving critical environmental problems. In early 2024, Claros closed a $20 million financing round led by top environmental venture capital firms, positioning us to scale commercial adoption and expand globally.
If you're a mission-driven and highly motivated Marketing Specialist, join us in addressing one of the greatest environmental challenges of our time.
Job Summary:
As the Legal Executive Administrator, you will provide high-level, proactive support to both the Chief Legal Officer (CLO) and Chief Executive Officer (CEO). In this dynamic role, you'll ensure the seamless coordination of legal and executive workflows, assist with legal documentation and scheduling, and serve as a trusted liaison between leadership and both internal and external stakeholders
Key Responsibilities:

• Provide day-to-day administrative support to the CLO and CEO, including but not limited to scheduling, inbox organization, correspondence, and meeting coordination.
• Prepare, manage, and maintain legal documents-NDAs, contracts, board materials, and presentations-under direction.
• Assist with legal matter tracking, filing, calendar maintenance, and document version control.
• Coordinate internal and external communications, including responding to inquiries and routing emails.
• Facilitate logistics for meetings, board sessions, and executive events.
• Support special projects and cross-functional initiatives as needed.
• Help transition from initial email support and document coordination to broader deliverables tracking as the role evolves.

Qualifications:

• 7+ years of executive administrative support experience as a legal executive assistant, ideally with M&A or transactional experience.
• Exceptional organizational and time-management skills, with strong attention to detail.
• Excellent verbal and written communication.
• Discretion in handling confidential information.
• Proficiency with Microsoft Office Suite, SharePoint, Power Point, Excel and other document management tools.
• Prior exposure to contract administration or legal process tools is preferred.
• Familiarity with sustainable technologies or tech startups law is a plus.

Benefits:

• Competitive compensation: $0,000 - 110,000
• Health, dental, and vision insurance
• Paid time off and company holidays
• 401(k) retirement plan with company match
• Opportunities for career growth and professional development
• Company-sponsored training and certifications (e.g., forklift operation)
• Supportive, team-oriented work environment

Location: On-site at Claros Headquarters in Minneapolis, Minnesota
Travel: May be required periodically for client visits, industry events, or conferences
Learn More
Visit to learn more about our mission and impact.
Claros Technologies is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other protected characteristic.

Keywords:

legal administration, executive support, contract management, scheduling, legal documentation, meeting coordination, document control, confidentiality, legal assistant, executive assistant